Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Apr 1, 2025
I was traveling on [XXX] returning home and felt the steering wheel pulling strongly to the right so I immediately pulled off to the side of the road and noted the right front passenger tire was deflated. This tire is a 245/60 R20 107HSL BSW Procontrol Cooper tire. The tire at the top portion was bulging out in several areas. Within a couple minutes a truck with 3 men stopped to help and they rem... Read more
Incident date: Apr 8, 2025
I own a 2023 Chevrolet Silverado 1500 with a 6.2 liter L87 engine that is currently part of class action lawsuits. While driving down the highway with a car full of passengers at around 75-80mph, the vehicle shut down and would not accelerate. Frantically from the left lane, I crossed traffic almost causing an accident multiple times, to the shoulder of the highway. I then called for a tow truck t... Read more
Incident date: Apr 17, 2025
Electronic dashboard goes out while driving often and the radio. This has happened on several occasions. This is not safe for my teens.
RAM
1500
(2022) - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Apr 17, 2025
Incident date: Apr 12, 2025
The contact owns a 2025 Chevrolet Silverado 1500. The contact stated while the vehicle was parked in the garage, the key fob was accidentally depressed twice. There were no warning light lights illuminated. The contact stated that the design of the key fob was different from the key fob for a similar vehicle the contact owned, just an older model. On the older model, whenever the contact pressed t... Read more
Incident date: Feb 17, 2022
40,000 miles on truck and the horn does not work. There is no power to the fuse.
Incident date: Apr 16, 2025
Stalls and loss of control of vehicle
Incident date: Apr 17, 2025
Interior door handle chrome has delaminated. Both my wife and my hand have been sliced open on it.
Incident date: Feb 18, 2025
The steering has grown very stiff and does not return to center. It also feels unstable at speed
Incident date: Apr 7, 2025
Vehicle will display on dashboard “Shift to park” while the vehicle is placed in “P”. The engine will turn off, but the power remains on until the battery is disconnected from the vehicle. Codes have been verified by the Chevrolet dealership.
Incident date: Apr 16, 2025
Warning lights come all across the dash stating to see the dealer. I have taken it to the dealership and the issue is the fuel injector that causes the warning lights to go off and on at random. I still have a warranty of my car and was told the warranty does not cover that part. This is happening to a lot of honda accords but there is no recall for it. There is a safety issue for driving because ... Read more
Incident date: Mar 26, 2025
1) Infotainment system crackles, pops, and shuts off frequently. Will not come on sometimes until 5 minutes into the drive, meaning we cannot use our rearview backup camera. This was recalled in other models but not our specific VIN. 2) “Shutter grill problem; power reduced” comes on randomly even when just idling. 3) Sliding doors will bounce shut or not open all of a sudden! Both doors a... Read more
Incident date: Mar 26, 2025
Interior lights stay on much too long after turning vehicle off, even several hours. Dash and bell indicators indicates doors are open when they are not. Door locks operate open while driving.
Incident date: Feb 14, 2024
Transmission will not shift out of 1st and 2nd gear. Backordered Valve Body Nationwide... none in the country. No ETA for this fix. Car has been in the shop over a month.
Incident date: Mar 1, 2025
the abs light came on the dash and traction control.i was driving in a rain storm and went around a corner and front end started to slide.was only going 35 mph so I didn't lose control.this happened on.04/15/2025 .if I would have been going any faster I would have lost control.this is very dangerous as I realized. it should be fixed by GM for safety concerns.
Incident date: Apr 16, 2025
Dual transmission clause stooped working properly in the road ....I was in the uphill ride so the car behind me had some problems due to me slowing down abruptly in the road.
Incident date: Apr 3, 2025
Hello, I am writing a request to supplement 19N01 on Ford models as I had a near accident that almost happened. First, as I was driving, my mileage odometer was glitching showing dashes "------", also notice that my check engine light came on and as a result the airbag off warning was showing as well. As a result of all this, seems that the vehicle malfunction as my vehicle was in "limp mode" whil... Read more
Incident date: Apr 3, 2025
Hello, I am writing a request to supplement 19N01 on Ford models as I had a near accident that almost happened. First, as I was driving, my mileage odometer was glitching showing dashes "------", also notice that my check engine light came on and as a result the airbag off warning was showing as well. As a result of all this, seems that the vehicle malfunction as my vehicle was in "limp mode" whil... Read more
Incident date: Apr 3, 2025
Hello, I am writing a request to supplement 19N01 on Ford models as I had a near accident that almost happened. First, as I was driving, my mileage odometer was glitching showing dashes "------", also notice that my check engine light came on and as a result the airbag off warning was showing as well. As a result of all this, seems that the vehicle malfunction as my vehicle was in "limp mode" whil... Read more
Incident date: Apr 16, 2025
Check engine light indicated on the dash, immediately took it to an nearby auto mechanic Tuffy in Fort Myers Florida, off of Daniel's parkway. The said the diagnostic said it was valve cover and gasket replacement. Got a second opinion at Apex Auto in Tire in Fort Myers. Had them install a new valve cover and gasket cover. Check engine light was still visible. Probing a further diagnostic. They in... Read more
Incident date: Apr 16, 2025
The contact called for a friend who owns a 2018 Ford Escape. While the contact's friend was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure had occurred while the vehicle was driven uphill. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failur... Read more
Incident date: Apr 16, 2025
The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The ma... Read more
Incident date: Sep 3, 2022
The contact owns a 2018 Toyota Tacoma. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion. The vehicle was not repaired... Read more
Incident date: Apr 15, 2025
Transmission recall was performed at a gmc dealership. Vehicle has been the the shop repeatedly since. Coolant control valve crank case position sensor new catalytic converter and dpf system. New low temp coolant loop pump. In the shop now for another low temp coolant pump that’s been shorted out. Seems to have on going electrical issues since recall was performed
Incident date: Apr 15, 2025
Transmission recall was performed at a gmc dealership. Vehicle has been the the shop repeatedly since. Coolant control valve crank case position sensor new catalytic converter and dpf system. New low temp coolant loop pump. In the shop now for another low temp coolant pump that’s been shorted out. Seems to have on going electrical issues since recall was performed
Incident date: Apr 15, 2025
I was driving on the interstate and while going up the hill at 70 mph my engine seized up and died on me. I was able to get it to the side of the road and get it towed. This happened in February of 2023. Had it towed to two different service shops. The first one, Roush Honds in Westerville, said the engine was dead and could not get it to turn. The Auto Clinic in Mansfield, Ohio said the same thin... Read more
Incident date: Apr 7, 2025
Passenger headrest "deployed" due to the plastic housing for the pin broke.
Incident date: Apr 14, 2025
I got a notice on a recall again for the air bags for my Honda accord 2007 7GQU329. I have another issue with it my catalytic converter got stolen again and the 1st time the insurance covered it and it got stolen last week again and the insurance is telling me that it’s fraud and they will only cover it once. While this is an issue in my area stealing this parts now my car is totaled and undriv... Read more
Incident date: Apr 1, 2025
Reference Investigation: EA25004, No Restart After Auto Start/Stop Engages 2 separate instances 1st instance during stop and go driving on highway in heavy traffic, engine failed to restart automatically after full stop, message stating something about neutral appeared, unsure exactly what message stated. I had to shift to park and hold the brake down for a normal start. 2nd instance 2 weeks af... Read more
Incident date: Apr 1, 2025
The contact owns a 2015 Ford F-150. The contact stated while driving at approximately 70 MPH, the vehicle shuddered and unexpectedly downshifted. The contact pulled over to the side of the road and waited for several minutes until the vehicle had returned to normal operation. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer to be ... Read more
Incident date: Mar 20, 2025
The contact owns a 2015 Ford F-250. The contact stated that the battery warning light had appeared on the instrument panel. The vehicle was taken to an independent mechanic where an inspection was performed; however, no defects were found with the vehicle. The contact then stated that while driving at 55 MPH, the instrument panel began to flash as several warning lights appeared on the instrument ... Read more
Incident date: Oct 31, 2024
All safety features disabled, srs light turns on, vehicle shuts off when driving, guage cluster is inop doesn’t show speed.
Incident date: Aug 1, 2024
The contact owns a 2022 Tesla Model S. The contact stated while the vehicle was parked and occupied, the message “Electrical System Power Reduce - Vehicle will Shut down” was displayed. The contact stated the vehicle had stopped charging and turned off once removed from the charger. The contact stated that the message “Climate Keeper Unavailable Due to System Fault” was displayed. The vehi... Read more
Incident date: Aug 1, 2024
The contact owns a 2017 Ford Focus. The contact stated that after starting and driving forward, the check engine warning light illuminated, and the vehicle began to shake and vibrate. The vehicle was driven to the dealer who diagnosed that the clutch assembly, cylinder assembly, lever assembly and seals were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notif... Read more
Incident date: Aug 1, 2024
I bought the car in December and I was only able to take it out on the road in January, when it started to have problems with the software and brake system. I brought it to the dealer's workshop where I bought it, but they haven't solved anything and they say that the faults the car presents are normal.
Incident date: Dec 15, 2024
The first incidence occurred around [XXX]. I was traveling [XXX] on [XXX] in North Carolina about an hour north of Charlotte. I pulled into a rest area and, upon pressing the brake pedal, heard a bit of a hissing noise and suddenly the brake pedal was extremely hard and the car was very difficult to bring to a stop. I did an online search for what might be wrong and discovered it was likely a brak... Read more
Incident date: Apr 3, 2025
My vehicle has stalled twice since purchased a little over year ago. When stopped at a stop light the auto start/stop function failed to re-engage. I had to put the car back in park and restart the vehicle both times before I could drive forward. There were no warning lights either time this has happened.
Incident date: Apr 11, 2024
We have a 2018 Ford Fusion EcoBoost. The engine started to run hot, we made an appointment to bring to dealer. Morning of the appointment car would not start. We had it towed to dealer. After several hours at the dealership they called to tell us the engine needed to be replaced, quote was $14,000. The issue they explained was coolant in the engine that corroded the engine and all parts. Not... Read more
Incident date: Apr 11, 2024
The "Engine Maintenance Required" message on a 2020 Toyota Corolla SE keep coming on after I have reset numerous time. The "Engine Maintenance Required" message on a 2020 Toyota Corolla SE typically indicates a problem with the coolant bypass valve, not the regular maintenance schedule. This message is distinct from the "Maintenance Required" light that usually prompts oil changes. The coolant... Read more
Incident date: Apr 1, 2025
UNKNOWN - Internet says the camera is faulty. Dealer told me faulty injectors. There was a separate recall for the injectors which my VIN "wasn't affected"
Incident date: Apr 1, 2025
THIS VEHICLE WAS DESIGNED WITH A FLAWED WINDSHIELD WIPER CONTROL. THE CAR CANNOT BE DRIVEN WHEN THERE IS SALT ON THE ROAD BEFORE, DURING AND AFTER SNOW AND ICY WET CONDITIONS. THE FLUID LEAVES THE DRIVER SIDE WIPER AT THE END OF THE WINDSHIELD. THE PASSENGER WIPER LEAVES THE FLUID IN THE MIDDLE OF THE WINDSHIELD. ON THE RETURN STROKE OF THE WIPER IT PUSHES DOWN THE FLUID LEAVING THE WINDSHIELD STR... Read more
Incident date: Apr 6, 2025
When turning at low speed the vehicle bucks and jitters affecting steering and control of the vehicle. Audi issued a technical service bulletin to address this issue so it's clearly a widespread problem.
RAM
PROMASTER 1500
(2023) - BACK OVER PREVENTION
Apr 15, 2025
Incident date: Apr 15, 2025
The contact owns a 2016 Ford Fusion Energi. The contact stated while reversing at 5 MPH, the rearview camera failed to respond. There were no warning lights illuminated; however, there was a message displayed that the rearview camera would stop working while in reverse, and to please contact the dealer if the camera failed to operate as needed. The failure was intermittent. The vehicle was not tak... Read more
RAM
PROMASTER 1500
(2023) - ELECTRICAL SYSTEM
Apr 15, 2025
Incident date: Apr 15, 2025
The contact owns a 2016 Ford Fusion Energi. The contact stated while reversing at 5 MPH, the rearview camera failed to respond. There were no warning lights illuminated; however, there was a message displayed that the rearview camera would stop working while in reverse, and to please contact the dealer if the camera failed to operate as needed. The failure was intermittent. The vehicle was not tak... Read more
Incident date: Aug 1, 2023
Car jerking,Rpm needle jumps alot,feel like im going to run into someone or something, not getting gas mileage like before.
Incident date: Apr 10, 2025
On main route switched to a designated turning lane for turn and u turn only with other vehicles and stopped for red light with my foot on the break. Waiting to turn I receive a ding sound for dash and 2 lights TC and car with skid lines( in my other cars has been traction control.) Message on dash said something like service stabilizer and i believe drive with caution? Now I go to drive forward a... Read more
Incident date: Dec 1, 2024
The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving 30 MPH, the vehicle bounced and veered to the right. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the rear sh... Read more
Incident date: Mar 31, 2025
My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.
Incident date: Mar 31, 2025
The contact called on behalf of his girlfriend, who owns a 2016 Ford Focus. The contact stated that while attempting to start the vehicle, the contact became aware that the steering wheel was extremely loose. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage wa... Read more
Incident date: Apr 12, 2025
The service 4wd light went on. It was diagnosed as a faulty power transfer unit. There is a recall for my make , model and year but not my vin#.
Incident date: Apr 12, 2025
My transmission is failing and needs replaced at only 81K miles. This is a closed transmission (no dipstick) to check fluid levels or quality. The owner’s manual states it doesn’t need transmission fluid replacement for 150K miles. There were no warning lights or symptoms prior to the time I had the transmission checked. This could cause problems if the transmission fails completely while bein... Read more