Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Jun 4, 2025
Cylinder 2 misfires, engine code P0302. Yes, it is available. Engine loses power during acceleration. Yes, Hyundai of Anderson (South Carolina) No warning or symptoms. Driving great then the engine starting misfiring going down the interstate.
Incident date: Jun 4, 2025
Cylinder 2 misfires, engine code P0302. Yes, it is available. Engine loses power during acceleration. Yes, Hyundai of Anderson (South Carolina) No warning or symptoms. Driving great then the engine starting misfiring going down the interstate.
Incident date: Jun 4, 2025
The transmission is bad and need to be replaced. I called destination nissan and they said even though the age and milleage of the car is below the warranty limity , my warranty expire 2023. The employee then told me those transmission (ctr) are bad and I am lucky I got the amount of time I did out of it because sometimes the transmission go bad after 5 years. That prompt me to file a complaint b... Read more
Incident date: Nov 1, 2024
The contact owns a 2016 Ford F-150. The contact stated that while attempting to accelerate from a stop, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. In addition, while accelerating the vehicle jolted forward. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed... Read more
Incident date: Nov 1, 2024
The contact owns a 2016 Can Am Spyder RT. The contact stated while attempting to start the vehicle, the ignition failed to function as intended. The message DESS (Dynamically Enhanced Security System) was displayed. The vehicle was then towed to the dealer, where it was diagnosed and determined that the programmed key chip had failed and needed to be replaced. The repair was pending. The manufactu... Read more
Incident date: Jun 1, 2025
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front windshield exterior trim fractured. In addition, the contact stated that the trim detached and was hitting against the vehicle. The contact feared the trim might detach and cause a crash. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made a... Read more
Incident date: Jun 1, 2025
Halogen headlight bubls H7 melting the casing socket. Making my headlight assembly smoke.
Incident date: Jun 1, 2025
Halogen headlight bubls H7 melting the casing socket. Making my headlight assembly smoke.
Incident date: Jun 9, 2025
The contact owns a 2015 BMW 228i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. Th... Read more
Incident date: Jun 9, 2025
The contact owns a 2015 BMW 228i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. Th... Read more
Incident date: Jun 27, 2024
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was re... Read more
Incident date: Jun 27, 2024
CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. P... Read more
Incident date: Jun 27, 2024
The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control systems all failed to operate as needed. In addition, the contact stated that the warning lights and chimes associated with the failures constantly alerted him while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic... Read more
Incident date: Jan 1, 2025
The service 4WD light came on [XXX]. We discovered that there is a current PTU recall along with numerous other problems that are potential for recall. We spoke to the dealer (not able to help us) who referred us to the manufacturer. We spoke with Paul of US Customer care who told us to file this complaint. They do not recommend driving the car for safety reasons. There have been vehicles repaired... Read more
Incident date: Nov 27, 2024
The contact owns a 2021 Honda Civic Hatchback. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mi... Read more
Incident date: Sep 1, 2023
The contact owns a 2014 BMW X1. The contact stated that while driving at an undisclosed speed, the temperature indicated that the engine was overheating before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The engine temperature warning light was illuminated. The vehicle was towed to an independent mechanic, wh... Read more
Incident date: Oct 7, 2024
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was... Read more
Incident date: Oct 7, 2024
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the keypad detached and flew off the driver’s side door. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was made ... Read more
Incident date: Oct 7, 2024
The contact owns a 2021 Honda CR-V. The contact stated that while his wife was driving at an undisclosed speed, the driver observed that the steering wheel stiff. The vehicle was taken to an independent mechanic however, the failure was not duplicated. The contact stated that on another occasion while driving 10 MPH, the steering wheel became stiff. The vehicle was taken to a dealer where it was d... Read more
Incident date: Jan 1, 2024
The contact owns a 2014 Ford Explorer. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure limited driving visibility, preventing the driver from safely operating the vehicle. The contact stated that on a separate occasion, while driving at slow speeds, the contact was almost involved in two slow speed par... Read more
Incident date: Jan 1, 2024
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. In addition, the vehicle failed to accelerate above 30 MPH. The vehicle was taken to the dealer where it was diagnosed with a failed high-v... Read more
Incident date: Jan 1, 2024
The contact owns a 2021 Ram 1500. The contact stated that while driving on the highway at 70 MPH, the electronic stability control system warning light illuminated. Upon depressing the brake pedal, the contact noticed a mushy sensation and a significant reduction in braking power. The contact proceeded to use the brakes on the trailer to be able to slow the vehicle. The vehicle was taken to a loca... Read more
Incident date: Apr 29, 2025
The contact owns a 2021 Buick Encore GX. The contact stated that after parking the vehicle and shifting to park(P), the vehicle failed to immediately shut off. During the failure the message "Shift to Park" was displayed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assi... Read more
Incident date: Apr 29, 2025
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that they were unable to unscrew the rear screws on the seat to ... Read more
Incident date: Nov 1, 2024
The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ma... Read more
Incident date: Dec 15, 2024
The contact owned a 2024 Tesla Model Y. The contact stated that it was raining while driving on the highway at 45 MPH when the vehicle began to hydroplane, no warning lights were illuminated, The contact attempted to slow down their vehicle however upon depressing the brake pedal the vehicle would not stop, and the vehicle immediatley spun around 2 times before crashing into a concrete barrier wit... Read more
Crash
Incident date: Aug 5, 2024
it keeps throwing a check engine light for miss fire but ive replaced all of the ignition and fuel parts and it keeps happening now its loosing power and getting hot for no reason.
Incident date: May 1, 2025
The contact owns a 2013 Ford Escape. The contact stated while driving at an undisclosed speed, the messages "Engine Coolant Low" and "High Temperature Pull Over Safely" were displayed. The check engine warning light was illuminated. The contact added water to the coolant reservoir. The contact stated that water leaked from the reservoir after the vehicle was restarted. The vehicle was not diagnose... Read more
Incident date: Jun 4, 2025
While driving our 2016 Kia forte 5 the engine completely failed and lost all power while on a busy highway. The engine in this vehicle was not part of the original 2016 Forte Recalls for the same issue and is not part of any current recalls for the same issue. It could have led to very severe injuries or even death due to the failure and complete loss of engine power only. Battery power remained o... Read more
Incident date: May 11, 2025
Backup camera doesn't always display. Had a accident while backing up.
Crash
Incident date: May 11, 2025
I have a 2006 Tundra with 120k miles and I was told it wasn't one that was effected by the recall. However I'm have frame rot issues and just had to spend thousands of dollars to make it safe. This is the second time I've had to repair the frame in the 4/5 years I've owned it.
Incident date: May 11, 2025
The seatbelt latch for the middle seat in the third row will not latch. Big safety concern when 8 people are riding because that seatbelt cannot be used. We have not yet taken it to a dealer. We rode with 8 passengers and did not see any warning lights when that person was not buckled.
Incident date: May 2, 2025
Recently began driver training on this vehicle with my son (at approximate vehicle mileage of 8,500). Vehicle is manual transmission and had never previously been stalled. Once vehicle had been stalled during driver training, reduced vehicle power was available, creating an unsafe condition when attempting to merge into traffic or driving on an uphill grade. The issue produced no warning message... Read more
Incident date: Mar 22, 2025
I have had problems with a hitch or pause in the acceleration of my 2012 Jeep Compass since at least April of last year. I purchased the vehicle used in January 2021. In and of itself, the hitch would be a minor thing, but I think it's related to other problems I'm having with the vehicle losing acceleration, which has become a real point of concern. This has occurred multiple times when I start a... Read more
Incident date: Jun 4, 2025
The MMI component randomly stops working. Over the past four years of driving this Audi the MMI would suddenly reboot itself only once or twice a year. Now for the past three months it tries to reboot itself once or twice a day! It's quite startling for the music to go silent and the screen goes black, the first few times this happened I thought the engine died too (that's scary). It even happens ... Read more
Incident date: Jun 4, 2025
The MMI component randomly stops working. Over the past four years of driving this Audi the MMI would suddenly reboot itself only once or twice a year. Now for the past three months it tries to reboot itself once or twice a day! It's quite startling for the music to go silent and the screen goes black, the first few times this happened I thought the engine died too (that's scary). It even happens ... Read more
Incident date: Jun 6, 2024
Car started shifting hard during deceleration giving a jolt forward. Check engine light came on for power train control module. Also started hearing a rattle and had to replace control arms.
Incident date: Jun 6, 2024
Car started shifting hard during deceleration giving a jolt forward. Check engine light came on for power train control module. Also started hearing a rattle and had to replace control arms.
Incident date: Jun 5, 2025
[XXX], the vehicle was delivered to Crain KIA dealership located in Conway, Arkansas, due to failure of engine to start (engine would turn over but not run). I scheduled a service appointment for May 20th at 0930, for the car to be evaluated/troubleshot. While at the KIA dealership service desk, I discussed KIA SAFETY RECALL SC336, and that my VIN# was effected by the recall (verified by speakin... Read more
Incident date: Apr 14, 2025
I am writing to express my concern and disappointment regarding persistent electrical issues with my 2018 Honda CR-V (VIN: [XXX] ). My vehicle has recently experienced multiple warning lights turning on simultaneously, including brake, VSA, and TPMS. After inspection, I was informed that the issue may be related to the battery or sensor systems, even though the vehicle has not experienced any inc... Read more
Incident date: Apr 14, 2025
Hi Team, I own a certified 2021 Nissan and am currently experiencing a water leak at the top front corners of the windshield. The vehicle has already been inspected for potential windshield defects and clogged drains, but no issues were identified. Upon further research, I came across Technical Bulletin NTB21-097B, which describes a similar issue occurring in many 2021-manufactured vehicles. Alt... Read more
Incident date: Apr 14, 2025
So I know there was a recall for this year make and model and engine type and even before I knew about this recall I noticed this jeep is burning oil like crazy I have to get an oil change sometimes under every 3,000 miles and its bad I take it to my oil change place they tell me it shouldnt be burning this much oil. I called Jeep to try to see if they could fix it and they are not acknowledging t... Read more
Incident date: May 9, 2025
I was driving down the road going about 40mph. The car stopped abruptly and displayer low coolant warning. Car would not restart. I towed it to a local mechanic who replaced the auxiliary battery. Car has been working and hasn't shut off but warning lights sometimes pop up for a split second. I'm worried it's going to happen again while driving.
Incident date: May 30, 2025
I am submitting this formal safety complaint regarding my 2025 RAM 1500 Limited, which I purchased new in November 2024 and currently with approximately 9,000 miles. The vehicle has exhibited repeated, dangerous failures of its advanced driver assistance and braking systems that place both the driver and public at serious risk. Summary of Safety Incidents: First Incident: While driving at appro... Read more
Incident date: Apr 4, 2025
Hello, I was an owner of a new 2020 Nissan Frontier pro4x. My vehicle had 33,000 miles, garaged in the winter and never used for towing. All minor maintenance were performed at a certified Nissan dealer. On [XXX] I was driving my truck on [XXX] in Youngstown when suddenly I heard a terrifying loud grinding noise coming under the truck causing also the truck to shake violently. I'm blessed that I d... Read more
Incident date: Apr 4, 2025
Complete engine failure due to defective crankshaft malfunction, truck taken to certified repair shop and then dealer, deal not responding for 24 days. Engine failed traveling on the highway was fortunately able to pull over, stranded. Engine light came on and the engine failed completely 5-10 min after on a 2 hour return trip home. Certified repair shop informed me this is the exact same reason... Read more
Incident date: Apr 4, 2025
Complete engine failure due to defective crankshaft malfunction, truck taken to certified repair shop and then dealer, deal not responding for 24 days. Engine failed traveling on the highway was fortunately able to pull over, stranded. Engine light came on and the engine failed completely 5-10 min after on a 2 hour return trip home. Certified repair shop informed me this is the exact same reason... Read more
Incident date: Jun 5, 2025
The engine system (6.2L V8 L87) in my 2022 GMC Yukon XL failed due to a known manufacturer defect tied to NHTSA Campaign 25V-274. The vehicle is available for inspection upon request. The issue involves the risk of sudden loss of propulsion, which could result in a crash or injury to myself or others. This is a serious safety concern, and I do not feel safe operating the vehicle in its current con... Read more
Incident date: Jun 15, 2024
The multiair actuator is not good.. Mopar part is recalled in same engine on other vehicles. Not available to replace. Causes the car to not be able to drive properly and malfunctions randomly. MOPAR 5047980AE Multiair Actuator - Mopar (5047980AE) Genuine OEM Mopar 2014
Incident date: Jun 4, 2025
Car running rough, mostly when first cranked. Check engine light came on - misfire cylinder 2 and 3. Changed spark plugs and coil packs. Cleared code. Check engine light came back on. Changed fuel injectors. Reset codes. Check engine light back on. Same codes - misfire cylinder 2 and 3. Auto Start/stop turns off when car is rough on initial cranking. Coolant has a leak believed to be going into th... Read more