Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 30,183 complaints for RAM
Incident date: Jun 30, 2026
the paint on the original rims has a problem and causes air leaking
Incident date: Jul 27, 2026
I was in an automatic car wash, approaching the end of the tunnel. The car was running but in neutral. I put my foot on the brake pedal and shifted into drive. As I moved the shifter, I heard a scraping sound followed by a clink sound, then the car surged forward and accelerated toward a stone wall directly ahead. I turned hard right as I hit and held the brakes. I missed the wall but hit a p... Read more
Crash
Incident date: Aug 8, 2026
Glare on windshield from dash Glare in my eyes from all shiny trim on or around center console and around infotainment screen Very bad blind spots with trailer mirrors
Incident date: Jun 1, 2026
I own a 2014 Ford Focus Titanium with approximately 75,000 miles and the DPS6 automatic transmission. The transmission has developed a serious and recurring problem. The vehicle began violently jerking/shuddering while moving forward and suddenly would not go into reverse. A transmission warning light came on. After the battery was recharged, reverse temporarily returned, but the same transmissio... Read more
Incident date: May 27, 2026
The horn on the steering wheel rarely works UNLESS it is pressed directly in the middle. I have tried to honk the horn when there is a safety event but it rarely works. This is definitely a safety issue. This has been going on since I bought the car June 2022. Full self drive is also unsafe and it will make sudden turns, accelerate too quickly, or have phantom braking. This can be unsafe for othe... Read more
Incident date: May 27, 2026
RAM 2018 2500 - following up - now my car shakes a little when I brake. I have been getting a Ping on my dash regarding the brake system - an item that is in recall but "no remedy has been created" for the last few years - ABS and Electronic Brakes System errors on my dash. Relentless pings while I am driving can't get it to stop. Authorized RAM dealers tell me contradictory things. One said I sho... Read more
Incident date: Aug 4, 2026
Our 2020 Ford F150 transmission failed at 80k miles. Ford USA offered to pay half of the repair cost but is not willing to take full accountability on a transmission that was never was put under stress. Our truck never towed anything and was only use to drive from the shop to the job site and with only 1 up to 2 passenger only max. Per google research: The 2020 Ford F-150, equipped with the 10R8... Read more
Incident date: Aug 5, 2026
The contact owns a 2018 Honda CR-V. The contact stated that while his wife was driving approximately 65 MPH, the wheels locked up unintendedly. The BRAKE warning light was occasionally illuminated. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact stated that while driving 40 MPH, the failure reoccurred with severa... Read more
Incident date: Jul 10, 2026
The check engine light came on and the repair shop used a scope to verify that there is coolant leaking into the engine. The only repair offered is to replace the engine. We did not notice any warning signs prior to the check engine light illuminating.
Incident date: Mar 15, 2026
Odometer Fraud. The contact owns a 2007 Ford Crown Victoria. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 90,246 on June 22nd and at the time of registration, it was discovered that the mileage was 275,000. The contact performed a VIN search on VINverify.com and checked the service records. The Department of... Read more
Incident date: Aug 7, 2026
I was driving our 2015 Jeep Wrangler on the highway probably going around 60MPH and had a deer run in front of her and had to brake suddenly. The jeep skidded and fish taled slightly before coming to a complete stop and I avoided hitting the deer. The ABS system did not work. Ironically, the ABS and Traction Control lights had come on occasionally but would then go off. It's hit or miss wheth... Read more
Incident date: Feb 7, 2025
Front suspension makes creaking noises for a few months now. The car only makes noises when steering wheel is turned while reversing and sometimes when turning. Took the car to Tesla and they told me since the sound is not that loud and not really reproducible, then to bring it back when it gets worse. My car only has 34k miles on it.
Incident date: Feb 7, 2025
The contact owns a 2023 Lexus NX 250. The contact stated that while driving at various highway speeds, the vehicle suddenly decelerated. During the failure, there was no warning light illuminated or messages displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 14,000.
Incident date: Sep 15, 2023
I still haven’t heard anything about how to get help on this. I have a truck with recall I haven’t been able to drive and it basically sits in my garage since 2023. I’m trying to get help, this is an unresolved complaint the manufacturer isn’t helping me. OID 11688292 previously filed.
Incident date: Sep 15, 2023
I still haven’t heard anything about how to get help on this. I have a truck with recall I haven’t been able to drive and it basically sits in my garage since 2023. I’m trying to get help, this is an unresolved complaint the manufacturer isn’t helping me. OID 11688292 previously filed.
Incident date: Oct 17, 2023
2022 Chevy Tahoe went into limp mode at 62,500 miles out of the blue and check engine light came on. At the certified Chevy dealership I was told it was the transmission control valve, Code P2732, which is a known widespread factory issue in these models. Upon further inspection, was told my transmission fluid was completely black and burned and it ruined the transmission and therefore it needs ... Read more
Incident date: Oct 17, 2023
2022 Chevy Tahoe went into limp mode at 62,500 miles out of the blue and check engine light came on. At the certified Chevy dealership I was told it was the transmission control valve, Code P2732, which is a known widespread factory issue in these models. Upon further inspection, was told my transmission fluid was completely black and burned and it ruined the transmission and therefore it needs ... Read more
Incident date: Jan 21, 2025
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 26V128000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer w... Read more
Incident date: Jan 21, 2025
When driving down the highway the vehicle downshifted abruptly and the engine started shuddering and shaking at a high speed. I was forced to pull over on the side of a busy highway in a 70mph section. A Ford dealership in the area inspected the issue and stated that the engine was blown after only ~150,000 miles. The transmission wrench and engine light came on prior to the incident but would tur... Read more
Incident date: Jan 21, 2025
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The dealer was notified of the failure and confirmed that parts were unavailable. The contact later received a letter stating that parts were available; however, the dealer stated that due to a limited s... Read more
Incident date: Aug 6, 2026
The panoramic sunshade does not work & also droops down.
Incident date: Aug 6, 2026
I was driving the car inside the parking garage of the UCLA Medical Plaza in Westwood at around 3:10pm on XXX, looking for an appropriate parking spot. When entering the second basement floor and turning the steering wheel right, to follow the road, the steering wheel was unresponsive and the car felt as if in neutral gear. As the car was on a downward slope, it went straight into the car parked... Read more
Crash
Incident date: Aug 6, 2026
I was driving the car inside the parking garage of the UCLA Medical Plaza in Westwood at around 3:10pm on XXX, looking for an appropriate parking spot. When entering the second basement floor and turning the steering wheel right, to follow the road, the steering wheel was unresponsive and the car felt as if in neutral gear. As the car was on a downward slope, it went straight into the car parked... Read more
Crash
Incident date: Aug 6, 2026
Have contacted Sport Durst Mazda in [XXX] about recall on air bags. Told me I had to drive vehicle to their shop. Told them the letter said Do Not Drive. They said they'd do the recall if I bring it to them. I live in [XXX]. I don't understand why I can not get repair done unless I drive my 2004 Mazda 6 station wagon with over 300 thousand miles on it to them. What do I need to do. This is my only... Read more
Incident date: Aug 3, 2026
On August 6, 2026, at approximately 6:00 a.m., I was driving my 2016 Dodge Durango northbound to work at approximately 60 mph. It was dark and the roadway was slightly wet from overnight rain. While traveling in the left lane under normal driving conditions, I suddenly heard a loud pop and the driver’s Active Head Restraint/headrest sprung forward, striking me hard in the back of the head. The i... Read more
1 injured
Incident date: Feb 5, 2026
When driving, I get a prompt on my dash to switch to park and then desired gear. I get no response from my accelerator until I do so. This particularly happens when I’m slowing down and accelerating after a stop signs or traffic lights. Happens while in the middle of intersections. This happened about 7 times in the past month. Dealership said they couldn’t find a problem when I took it in. T... Read more
Incident date: Feb 5, 2026
When driving, I get a prompt on my dash to switch to park and then desired gear. I get no response from my accelerator until I do so. This particularly happens when I’m slowing down and accelerating after a stop signs or traffic lights. Happens while in the middle of intersections. This happened about 7 times in the past month. Dealership said they couldn’t find a problem when I took it in. T... Read more
Incident date: Aug 6, 2026
The contact owns a 2022 Toyota RAV4. The contact stated that while driving through a trench at 5 MPH, the brake pedal was depressed to avoid scraping the bottom of the vehicle however, the vehicle unintendedly accelerated and failed to stop. Additionally, the steering wheel failed to turn as needed, and the vehicle crashed into a picnic table and ran over the chairs. The vehicle came to a stop aft... Read more
Crash
Incident date: Aug 4, 2026
The contact owns a 2022 Toyota RAV4. The contact stated that while driving through a trench at 5 MPH, the brake pedal was depressed to avoid scraping the bottom of the vehicle however, the vehicle unintendedly accelerated and failed to stop. Additionally, the steering wheel failed to turn as needed, and the vehicle crashed into a picnic table and ran over the chairs. The vehicle came to a stop aft... Read more
Crash
Incident date: Aug 4, 2026
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the contact became aware that the transmission was slipping. The contact stated that the failure had occurred after the vehicle had been driven for two to three hours. In addition, the contact stated that while reversing, the rear-view camera screen flashed on and off. The vehicle was taken to the d... Read more
Incident date: Aug 4, 2026
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the contact became aware that the transmission was slipping. The contact stated that the failure had occurred after the vehicle had been driven for two to three hours. In addition, the contact stated that while reversing, the rear-view camera screen flashed on and off. The vehicle was taken to the d... Read more
Incident date: Feb 2, 2026
The contact owns a 2022 Chevrolet Equinox. The contact stated that after the dealer performed a transmission flush, the check engine warning light intermittently illuminated while driving. Additionally, the steering wheel jerked abnormally, and the radio went blank while driving. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was then taken to an ind... Read more
Incident date: Feb 2, 2026
The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was inoperative. The contact stated that the vehicle drove for several yards, and the contact was unable to reach the parking brake. The vehicle was shifted into park(P) to attempt to stop the vehicle. The contact stated that the vehicle crashed into the shrubs in front of the window at a... Read more
Crash
Incident date: Apr 24, 2026
The contact owns a 2017 Kia Cadenza. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The contact waited before restarting the vehicle and continued driving. The ABS warning light was intermittently flashing. The failure became more persistent, causing the vehicle to lose power steering functionality. The power steering and traction control warning l... Read more
Incident date: Mar 1, 2026
This is in regard to safety recall C4B. I have been contacting RAM dealers for almost 5 years on this issue and they have not had parts the whole time. I am sure they are mandated to build vehicles with ABS and this is obviously a common issue if you finally required the recall. I see they had the parts available for the CAB/ CHASSIS models which is the same part. How can there be a recall and no ... Read more
Incident date: Mar 1, 2026
The check air bag light stays on and will not go off. The light stays on with the seatbelt on or off.
Incident date: Mar 1, 2026
We purchased the 2026 Subaru Trailseeker Limited in April, 2026. We have used it regularly (every few days since purchase). I experienced a display of "Low Battery", on the heads up display prior to charging. Once the traction battery recharged I did not see the warning. I subsequently installed a ANCEL BM200 battery monitor after hearing of parasitic drain on the 12 volt battery resulting in ... Read more
Incident date: Dec 1, 2021
Noises started coming from suspension and I had an independent shop verify the issue. The lower control arm had separated from bushing and rubbing against subframe.
Incident date: Jun 6, 2023
All dash warning indicators come on randomly and a code reader indicates fuel injector issue. That was checked and is not the issue. This is a well-known symptom in this model year that head gasket leaks caused by under-specified head bolts do not keep the cylinder head sealed properly and this leads to many other issues.
Incident date: Aug 3, 2026
P255 / 50 R 20 Tire light stays on. Right front tire is low. I have to fill up all 4 tires. I just purchased this vehicle. Was I sold a lemon? My cold air doesn't work now either. I just made my 3rd payment on this Volkswagen Atlas SEL 2018 What all do I need to have inspected. The car dealership never inspected this vehicle when it came off the truck.
Crash
Incident date: Aug 2, 2026
Nearly two years ago our truck starting constantly displaying/beeping to service our ABS system. We got the C4B recall in the mail informing us that a remedy was in the process. It has been too long driving an unsafe vehicle. We can’t sell it, nor can we safely haul our camper. Ram/Stellantis keeps telling us over repeated calls to them that the remedy is not ready. We finally found a dealer... Read more
Incident date: Jul 8, 2026
VIN [XXX] battery percentage drops drastically and instantly once it reaches 50–60%. is behavior aligns with the active lithium deposit defects found under open Recall R25C8. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jul 26, 2026
Tire size: P 175 / 65R 15 84 H I purchased these tires through Walmart in 2022. Now, all 4 of my tires have had multiple cracks in the sidewalls. The front passenger tire was flat when I went to drive, and was replaced with a new tire of the same kind on XXX. I don’t feel safe driving with these tires knowing they can deflate at any given moment. There should be a recall issued by the manufactu... Read more
Incident date: Jul 26, 2026
Tire size: P 175 / 65R 15 84 H I purchased these tires through Walmart in 2022. Now, all 4 of my tires have had multiple cracks in the sidewalls. The front passenger tire was flat when I went to drive, and was replaced with a new tire of the same kind on XXX. I don’t feel safe driving with these tires knowing they can deflate at any given moment. There should be a recall issued by the manufactu... Read more
Incident date: Aug 5, 2026
Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake ... Read more
Incident date: Aug 5, 2026
Due to the rear camera not working due to a software issue for over a year now I can't adjust my wipers during the rain. I can't turn on or off the lights or anything else that is controlled by the screen, it doesn't work due to software issue. Since I can't use my camera I can't see things behind me. Sometimes when backing the parking brake will engage on its own with warning light parking brake ... Read more
Incident date: Jul 12, 2026
Hello so I notice 3 weeks ago my headlights keep cutting off and on then a week later my radio stopped working, The floor of the driver side is always wet after it rains. I noticed one day the rain started dripping on my feet when I drive after a big rain fall, I believe the car is not sealed properly and now water is coming out from the airbag signs in my vehicle and the car starting to smell lik... Read more
Incident date: Jul 12, 2026
Hello so I notice 3 weeks ago my headlights keep cutting off and on then a week later my radio stopped working, The floor of the driver side is always wet after it rains. I noticed one day the rain started dripping on my feet when I drive after a big rain fall, I believe the car is not sealed properly and now water is coming out from the airbag signs in my vehicle and the car starting to smell lik... Read more
Incident date: Jul 4, 2026
I am reporting a safety-related transmission problem I experienced with my 2019 Ford F-150 equipped with the 10R80 automatic transmission. While driving normally, the transmission unexpectedly shifted into first gear, RPMs flared, the transmission light comes on and the vehicle remains in limp mode. Turning off the vehicle and turning it back on does not resolve the issue, vehicle remained in limp... Read more