Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: Jan 29, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIG... Read more
Crash
1 injured
Incident date: Jan 29, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIG... Read more
Crash
1 injured
Incident date: Jan 29, 2007
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2004 PORSCHE CAYENNE AT 35 MPH THE VEHICLE IN FRONT OF HER STOPPED ABRUPTLY AND SHE REAR ENDED THE VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST AND NECK INJURIES , BUMPS AND BRUISES, AND WAS TRANSPORTED TO A HOSPITAL. TISCHER PORSCHE REQUESTED THAT THE CONTACT TAKE THE VEHICLE TO COLLISION WORKS, INC TO INVESTIG... Read more
Crash
1 injured
Incident date: Jan 10, 2007
CALLED PORSCHE DEALERSHIP TO FIND OUT HOW TO MANUALLY TURN OFF THE PASSENGER AIRBAG IN 2003 BOXSTER S. I WAS TOLD THAT A PORSCHE MANUFACTURER CHILD SAFETY SEAT WAS NEEDED TO BE INSTALLED AND THEN THE SEAT BELT WOULD BE BUCKLED INTO THAT. THIS DEVICE WOULD THEN TURN OFF THE PASSENGER AIRBAG. I INQUIRED ABOUT THE SIZE OF THIS SEAT AND WAS INFORMED THAT IT WOULD FIT A CHILD UP TO 5 YEARS OF AGE. ... Read more
PORSCHE
911 CARRERA
(1999) — FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Jan 22, 2007
Incident date: Jan 22, 2007
TL* -THE CONTACT OWNS A 1999 PORSCHE 911 CARRERA . THE CONTACT RESEARCHED RECALL NOTICE# 00V109000. WHEN THE CONTACT FILLS THE VEHICLE WITH FUEL TO CAPACITY THE FUEL GAUGE READS EMPTY. THE VEHICLE DOES NOT START IMMEDIATELY WHEN THE GAS TANK IS AT CAPACITY. THE VEHICLE WILL ONLY START AFTER SEVERAL ATTEMPTS. WHEN THE ENGINE IS TURNED OFF THE CONTACT HAS TO MAKE SEVERAL ATTEMPTS TO RESTART THE... Read more
Incident date: Jun 2, 2005
AIRBAG WARNING LAMP STAYING ON DUE TO A POORLY DESIGNED SENSOR SYSTEM THAT RELIES ON SEAT BELT BUCKLE AND GROUNDING SYSTEM ELECTRICAL RESISTANCES BEING INCREDIBLY STABLE OVER TIME. THIS IS A DESIGN FLAW THAT HAS BEEN ADDRESSED BY REDESIGNED SEAT BELT RECEPTACLES AND REPLACING WIRES. IF YOU DON'T FIX THIS PROBLEM, YOU WILL NEVER KNOW IF YOU HAVE A REAL PROBLEM WITH THE AIRBAG SYSTEM, WHICH IS OBVIO... Read more
Incident date: Jun 2, 2005
AIRBAG WARNING LAMP STAYING ON DUE TO A POORLY DESIGNED SENSOR SYSTEM THAT RELIES ON SEAT BELT BUCKLE AND GROUNDING SYSTEM ELECTRICAL RESISTANCES BEING INCREDIBLY STABLE OVER TIME. THIS IS A DESIGN FLAW THAT HAS BEEN ADDRESSED BY REDESIGNED SEAT BELT RECEPTACLES AND REPLACING WIRES. IF YOU DON'T FIX THIS PROBLEM, YOU WILL NEVER KNOW IF YOU HAVE A REAL PROBLEM WITH THE AIRBAG SYSTEM, WHICH IS OBVIO... Read more
Incident date: Jun 2, 2005
AIRBAG WARNING LAMP STAYING ON DUE TO A POORLY DESIGNED SENSOR SYSTEM THAT RELIES ON SEAT BELT BUCKLE AND GROUNDING SYSTEM ELECTRICAL RESISTANCES BEING INCREDIBLY STABLE OVER TIME. THIS IS A DESIGN FLAW THAT HAS BEEN ADDRESSED BY REDESIGNED SEAT BELT RECEPTACLES AND REPLACING WIRES. IF YOU DON'T FIX THIS PROBLEM, YOU WILL NEVER KNOW IF YOU HAVE A REAL PROBLEM WITH THE AIRBAG SYSTEM, WHICH IS OBVIO... Read more
PORSCHE
911 CARRERA
(1999) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Dec 23, 2006
Incident date: Dec 22, 2006
I AM HAVING PROBLEMS WITH MY FUEL SYSTEM; THE CAR DO NOT GIVE ME THE RIGHT INFORMATION ON THE FUEL, AFTER I PUT GAS IN THE CAR, THE CAR STOPS, SOMETIME THE CAR WILL NOT CUT OFF AFTER I FEEL IT UP WITH GAS. I GOT ON LINE AND FOUND IT WAS A RECALL ON THE 1999 PORSCHE 911 CARRERA COUPE. I CALL THE SERVICES MANAGER AT BEVERLY HILLS PORSCHE AND TOLD HIM ABOUT THE PROBLEMS I BEEN HAVING WITH THE CAR AN... Read more
PORSCHE
911 CARRERA
(1999) — ELECTRICAL SYSTEM
Dec 21, 2006
Incident date: Feb 7, 2006
TL* - THE CONTACT CALLED STATING THAT SHE WAS ON LINE AND FOUND INFORMATION THAT HER 1999 PORCHE 911 CARRERA COUPE WAS RECALLED DUE TO PROBLEMS WITH THE ELECTRICAL SYSTEM. SHE RETRIEVED THE INFORMATION AND FOUND THAT IT WAS NOT A RECALL BUT A SERVICE BULLETIN, FOUND BULLETIN# 8702. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE ON THE HIGHWAY THE VEHICLE SHUTS DOWN. THE CONTACT ALSO STATED ... Read more
Incident date: Oct 31, 2005
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS, AND WHEN STATIONARY, THERE WAS A VERY DISTINCT FUME SMELL COMING FROM THE ENGINE COMPARTMENT. THE SMELL WAS NOTICEABLE AND CAME IN THROUGH THE VENTS. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, WHERE THEY REPLACED THE LEFT AND RIGHT CYLINDER HEAD COVER; CYLINDER HEAD... Read more
Incident date: Oct 31, 2005
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON NORMAL ROAD CONDITIONS OR WHEN STATIONARY, THERE WAS A SMELL OF FUEL COMING FROM THE ENGINE COMPARTMENT. THE SMELL WAS NOTICEABLE AND CAME IN THROUGH THE VENTS. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, WHO REPLACED THE LEFT AND RIGHT CYLINDER HEAD COVER. ALSO, THE CYLINDER HEAD ... Read more
PORSCHE
911 CARRERA
(2005) — SUSPENSION:FRONT
Nov 9, 2006
Incident date: Oct 1, 2006
SUBMISSION REGARDING PROBLEMS EXPERIENCED WITH PORSCHE OF HAWAII SERVICE DEPARTMENT. *TS THE CONSUMER RECEIVED THE FIRST AND SECOND NOTIFICATION FOR RECALL A601. THE CONSUMER CONTACTED THE SERVICE MANAGER REGARDING A CREAKING SOUND COMING FROM THE FRONT END. THE CONSUMER HAS BEEN UNABLE TO GET THE SERVICE DEPARTMENT TO PERFORM THE RECALL REPAIRS OR CHECK ON THE CREAKING NOISE IN THE FRONT EN... Read more
PORSCHE
911 CARRERA
(2005) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Nov 9, 2006
Incident date: Oct 1, 2006
SUBMISSION REGARDING PROBLEMS EXPERIENCED WITH PORSCHE OF HAWAII SERVICE DEPARTMENT. *TS THE CONSUMER RECEIVED THE FIRST AND SECOND NOTIFICATION FOR RECALL A601. THE CONSUMER CONTACTED THE SERVICE MANAGER REGARDING A CREAKING SOUND COMING FROM THE FRONT END. THE CONSUMER HAS BEEN UNABLE TO GET THE SERVICE DEPARTMENT TO PERFORM THE RECALL REPAIRS OR CHECK ON THE CREAKING NOISE IN THE FRONT EN... Read more
Incident date: Oct 17, 2006
DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN THE KEY, THE IGNITION SWITCH WOULD NOT TURN OR WOULD TURN TOO FAR CAUSING THE INSTRUMENT PANEL TO BE INOPERABLE. THERE WAS A NHTSA RECALL, # 98V113000, REGARDING THE IGNITION SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 12/01/06 *JB
Incident date: Oct 3, 2006
DT*: THE CONTACT STATED EACH TIME THE ENGINE WAS STARTED OR WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED WHILE THE AIRBAG LIGHT WAS ILLUMINATED, THE AIRBAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. ALSO, THE DEALER DETERMINED THE FRONT PASSENGER SIDE SEAT NEEDED TO BE ADJUSTED FORWARD SO THE AIRBAG LIGHT WOULD NOT ILLUMINATE. ... Read more
Incident date: Sep 25, 2006
VEHICLE RUNS INEFFICIENTLY WHEN COLD AND SMOKE HAS BEEN NOTED FROM THE EXHAUST PIPE WHEN VEHICLE IS DRIVEN. IT WILL TURN OVER, BUT NOT CATCH. DEALERSHIP WAS TOLD BY PORSCHE TO USE A LOWER OCTANE FUEL (87) TO REMEDY THE PROBLEM. THIS CONTRADICTS THE INFORMATION IN THE OWNER'S MANUAL WHICH STATES ONLY PREMIUM UNLEADED FUEL 91 OR HIGHER SHOULD BE USED. IF THE VEHICLE IS TAKEN INTO A LOWER ALTITUD... Read more
PORSCHE
911 CARRERA
(1999) — AIR BAGS
Sep 12, 2006
Incident date: Sep 9, 2006
I OWN A 1999 CARRERA CABRIOLET. THE AIR BAG LIGHT ON THE DASH DISPLAYS CONTINUOUSLY AND THE FRONT DRIVER' S SIDE LAP BELT DOES NOT ENGAGE. THIS PROBLEM WAS NOTED SHORTLY AFTER PURCHASE. THE DEALER IDENTIFIED THE PROBLEMS AND THE PARTS WERE NEVER OBTAINED AND THE WARRANTY REPAIR NEVER COMPLETED. THE SEAT BELT WOULD INTERMITTENTLY WORK BUT NOW IT IS COMPLETELY INOPERABLE. THIS IS APPARENTLY A ... Read more
PORSCHE
911 CARRERA
(1999) — SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Sep 12, 2006
Incident date: Sep 9, 2006
I OWN A 1999 CARRERA CABRIOLET. THE AIR BAG LIGHT ON THE DASH DISPLAYS CONTINUOUSLY AND THE FRONT DRIVER' S SIDE LAP BELT DOES NOT ENGAGE. THIS PROBLEM WAS NOTED SHORTLY AFTER PURCHASE. THE DEALER IDENTIFIED THE PROBLEMS AND THE PARTS WERE NEVER OBTAINED AND THE WARRANTY REPAIR NEVER COMPLETED. THE SEAT BELT WOULD INTERMITTENTLY WORK BUT NOW IT IS COMPLETELY INOPERABLE. THIS IS APPARENTLY A ... Read more
Incident date: Aug 3, 2006
TWO WEEKS AGO I HAD A PROBLEM WITH MY POWER WINDOW LIFT MECHANIC AT THE DRIVERS SIDE WHICH I HAD IT FIXED AT THE PARK PLACE PORSCHE IN DALLAS TEXAS AND WAS TOLD THAT MY WARRANTY DOESN'T COVER FOR THE POWER WINDOW LIFT MECHANIC AND WAS CHARGED 516 DOLLARS. HAVING DONE MY OWN RESEARCH I FOUND OUT THAT THE LIMITED WARRANTY THAT I HAVE COVERS ELECTRICAL MECHANICS INCLUDING POWER WINDOWS. HERES THE WE... Read more
Incident date: Aug 3, 2006
TWO WEEKS AGO I HAD A PROBLEM WITH MY POWER WINDOW LIFT MECHANIC AT THE DRIVERS SIDE WHICH I HAD IT FIXED AT THE PARK PLACE PORSCHE IN DALLAS TEXAS AND WAS TOLD THAT MY WARRANTY DOESN'T COVER FOR THE POWER WINDOW LIFT MECHANIC AND WAS CHARGED 516 DOLLARS. HAVING DONE MY OWN RESEARCH I FOUND OUT THAT THE LIMITED WARRANTY THAT I HAVE COVERS ELECTRICAL MECHANICS INCLUDING POWER WINDOWS. HERES THE WE... Read more
Incident date: Dec 7, 2005
I HAD DRIVEN THE CAR WITHOUT INCIDENT TO A STORE. WHEN I TRIED TO START THE CAR LATER IT WOULD NOT START. IT WAS DETERMINED BY BOTH AN INDEPENDENT MECHANIC AND A PORSCHE DEALER THAT THE CAR HAD SUSTAINED CATASTROPHIC ENGINE FAILURE OF AN UNKNOWN ORIGIN. (THEY WERE NOT BE ABLE TO DETERMINE EXACTLY WHAT THE PROBLEM WITHOUT DISASSEMBLING THE ENGINE. I DID NOT ASK THEM TO DO THIS.). I REPLACED THE ... Read more
Incident date: Jun 24, 2006
I HAVE A 2001 PORSCHE 911 TURBO. ON IT, I HAVE PS2 TIRES FROM MICHELIN. BOTH OF MY REAR TIRES HAVE SPLIT ON THE INNER SIDEWALL, NECESSITATING REPLACEMENT. THE TIRES OBVIOUSLY WOULD HOLD NO AIR WHEN THIS HAPPENED. FORTUNATELY, I WAS NOT DRIVING FAST WHEN EITHER TIRE FAILED, BUT THIS IS MOST DEFINITELY A SAFETY ISSUE. THE TIRE SIZES ARE 315/19/25 ZR RATED AND COST ALMOST $500 EACH. FROM MY REA... Read more
Incident date: Jul 24, 2006
VEHICLE SUDDENLY LOSES POWER ("THROTTLE CONTROL" AS THE SERVICE REP PUTS IT), USUALLY WHILE TRAVELING AT HIGHWAY SPEEDS. THIS CAUSES SUDDEN DECELERATION, CREATING ISSUES FOR SURROUNDING TRAFFIC. IN EACH CASE IF I FLOOR THE ACCELERATOR I CAN MAINTAIN APPROXIMATELY 25 MPH TO GET TO A SIDE STREET, WHERE I ARRANGE FOR A TOW TRUCK. THIS VEHICLE HAS BEEN IN THE SHOP THREE TIMES FOR A TOTAL OF A MONTH... Read more
Incident date: Nov 27, 2004
DT*: THE CONTACT STATED THE VEHICLE PERFORMS AS IF IT WILL STALL WHILE ACCELERATING IN TRAFFIC. THE VEHICLE HAS NEVER ACTUALLY STALLED, BUT HESITATES DURING ACCELERATION. THE HESITATION OCCURS MOSTLY WHEN VEHICLE IS MAKING TURNS. THIS IS A RECURRING INCIDENT WHICH OCCURS DAILY.
Incident date: Jan 5, 2005
AIRBAG INDICATOR LIGHT COMES ON AND STAYS ON INDICATING SYSTEM FAILURE. NO CODE FAILURE INDICATED. *JB
Incident date: Jun 26, 2006
VEHICLE HESITATION - THREE OCCASIONS - FIRST WHILE TRYING TO CROSS A DIVIDED HIGHWAY...CAR HESITATED, LEFT ME IN THE EAST BOUND LANE , ONCOMING CAR JUST MISSED MY WIFE AND I; SECOND WHILE CROSSING A TWO LAND HIGHWAY - CAR HESITATED WHILE I WAS IN WEST BOUND LANE, ATTEMPTING TO HEAD EAST BOUND .. NO ACCIDENT; THIRD TIME IN DRIVE WAY. TOOK CAR TO DEALER AFTER FIRST INCIDENT - NOTHING SHOWED ON CAR ... Read more
Incident date: Jul 5, 2006
PURCHASED A 1997 PORSCHE BOXSTER APPROX 1 MONTH AGO. WENT TO START THE VEHICLE AND THE BATTERY WAS DEAD. CHARGED UP THE BATTER AND NOTICED THAT WHEN THE VEHICLE IS TURNED ON THERE WAS NO AIR CONDITIONING, WINDSHIELD WIPERS DIDN'T WORK. WHEN THE VEHICLE IS TURNED OFF, THE DASH LIGHTS REMAINED ON ALONG WITH THE RADIO THEREFORE CAUSING THE BATTER TO DIE. CHECK ON YOUR WEBSITE FOR ANY RECALLS FOR ... Read more
Incident date: Jun 27, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20-25 MPH, THE VEHICLE ACCELERATED ON ITS OWN CAUSING THE CONTACT TO LOSE CONTROL WHICH RESULTED AN ACCIDENT. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS INCIDENT. THERE WERE NO LIGHTS ILLUMINATED ON THE DASH. THE VEHICLE FINALLY HIT A CURB CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. THE DRIVER WAS INJURED, BUT HASN'T GONE TO THE HOSPITAL. THERE W... Read more
1 injured
Incident date: Jun 27, 2006
DT*: THE CONTACT STATED WHILE DRIVING 20-25 MPH, THE VEHICLE ACCELERATED ON ITS OWN CAUSING THE CONTACT TO LOSE CONTROL WHICH RESULTED AN ACCIDENT. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS INCIDENT. THERE WERE NO LIGHTS ILLUMINATED ON THE DASH. THE VEHICLE FINALLY HIT A CURB CAUSING EXTENSIVE DAMAGE TO THE VEHICLE. THE DRIVER WAS INJURED, BUT HASN'T GONE TO THE HOSPITAL. THERE W... Read more
1 injured
Incident date: Nov 28, 2005
BREACH OF WARRANTY CLAIMS, INCLUDING BUT NOT LIMITED TO IGNITION FAILURE, WIRING HARNESS PROBLEMS, AIRBAG ILLUMINATION WARNINGS, LOCK FAILURE, WINDOW FAILURE, ALL WITHIN THE FIRST 10 MONTHS. THE VEHICLE DOES NOT GO MORE THAN 2 OR 3 MONTHS AND 3,000 TO 4,000 MILES WITHOUT HAVING THESE PROBLEMS COME BACK DESPITE NUMEROUS ATTEMPTS TO REPAIR THE CAR. TWICE THE CAR WOULD NOT SHUT OFF AND A THIRD TIME... Read more
Incident date: Jun 3, 2006
SEVERE VIBRATION/NOISE IN MAIN REAR DRIVE SHAFT. FAILURE OF RUBBER BUSHING COMPONENT ON CENTER SUPPORT BEARING CAUSES SEVERE INSTABILITY OF DRIVE SHAFT. POTENTIAL FOR LOSS OF DRIVE TRAIN COMPONENT AT SPEED. FIRST FAILURE AT 72000 MILES. DEALER ADMITS THAT THERE HAVE BEEN MULTIPLE INSTANCES OF FAILURE ON VEHICLES NATIONWIDE TO THE EXTENT THAT PORSCHE DOES NOT HAVE REPLACEMENT PARTS AVAILABLE FRO... Read more
Incident date: Mar 22, 2006
2005 PORSCHE BOXSTER S, IS A 2 SEATER THAT LACKS ANY MEANS TO DISARM FRONT/SIDE PASSENGER AIRBAGS. DANGEROUS CONDITION FOR CHILD PASSENGER GIVEN THE LACK OF A BACK SEAT OR ALTERNATIVE SEATING. CERTAINTLY FORESEEABLE THAT CHILDREN WILL RIDE IN SUCH A VEHICLE. *JB
Incident date: Mar 25, 2006
MY 2001 PORSCHE 911 CABRIOLET HAD A COOLANT LEAK. I TOOK MY VEHICLE TO BORDWALK PORSCHE IN PLANO TEXAS, THE COOLANT LEAK WAS IDENTIFIED AS A OVERFLOW BOTTLE WHICH HAD A HOLE IN IT. SUBSEQUENT INVESTIGATION LEAD TO THE DETERMINATION THAT THE VEHICLE HAD RODENT DAMAGE TO THE WIRING HARNESS. FARMERS INSURANCE PAID FOR THE WIRING HARNESS AND IT'S INSTALLATION, I PAID FOR THE OVERFLOW BOTTLE REPLACE... Read more
Incident date: Jun 29, 2005
I OWN A 1999 PORSCHE BOXSTER. THE AIRBAG LIGHT CAME ON AND I WAS TOLD BY THE DEALER THAT THE SEAT BELTS NEED TO BE REPLACED AS THERE IS A FAILURE IN THE CIRCUITRY BETWEEN THE SEAT BELT AND AIRBAG. APPARENTLY THIS IS A COMMON PROBLEM AS THERE HAVE ALREADY BEEN A NUMBER OF TECHNICAL SERVICE BULLETINS ISSUED ON THIS DEFECT. SHOULDN'T THERE BE A RECALL FOR THIS AS IT APPEARS TO BE A COMMON, KNOWN DEFE... Read more
Incident date: Jun 29, 2005
I OWN A 1999 PORSCHE BOXSTER. THE AIRBAG LIGHT CAME ON AND I WAS TOLD BY THE DEALER THAT THE SEAT BELTS NEED TO BE REPLACED AS THERE IS A FAILURE IN THE CIRCUITRY BETWEEN THE SEAT BELT AND AIRBAG. APPARENTLY THIS IS A COMMON PROBLEM AS THERE HAVE ALREADY BEEN A NUMBER OF TECHNICAL SERVICE BULLETINS ISSUED ON THIS DEFECT. SHOULDN'T THERE BE A RECALL FOR THIS AS IT APPEARS TO BE A COMMON, KNOWN DEFE... Read more
Incident date: Jan 1, 1901
1998 PORSCHE BOXSTER AIR BAG WARNING LIGHT ILLUMINATED OVER A YEAR AGO. *TS THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THERE WAS A KNOW CORROSION PROBLEM WITH THE CONTACTS IN THE AIR BAG ELECTRICAL SYSTEM. THE DEALER TOLD THE CONSUMER THAT THE FRONT SEATS HAD TO BE REMOVED TO CORRECT THE PROBLEM AND THAT THE WIRING HARNESS HAD TO BE REPLACED. THE CONSUMER BELIEVES THE MANUFACTURER SHO... Read more
PORSCHE
BOXSTER
(1998) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Apr 14, 2006
Incident date: Jan 1, 1901
1998 PORSCHE BOXSTER AIR BAG WARNING LIGHT ILLUMINATED OVER A YEAR AGO. *TS THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THERE WAS A KNOW CORROSION PROBLEM WITH THE CONTACTS IN THE AIR BAG ELECTRICAL SYSTEM. THE DEALER TOLD THE CONSUMER THAT THE FRONT SEATS HAD TO BE REMOVED TO CORRECT THE PROBLEM AND THAT THE WIRING HARNESS HAD TO BE REPLACED. THE CONSUMER BELIEVES THE MANUFACTURER SHO... Read more
Incident date: Apr 10, 2006
DT*: THE CONTACT STATED THE DRIVER AND PASSENGER SIDE FRONT SEAT BELTS IN THE VEHICLE HAVE BEEN REPLACED TWICE. ON THE FIRST INCIDENT THE PASSENGER SIDE SEAT BELT WOULD COME UNLOCKED WHEN THE CHILD TUGGED ON IT. THE DEALERSHIP REPLACED THE SEAT BELT AND THE BUCKLE ASSEMBLY. ON 2-01-06 THE SEAT BELTS WOULDN'T RETRACT. THE DEALERSHIP REPLACED THE SEAT BELTS AND THE BUCKLE ASSEMBLY AGAIN. NOW T... Read more
PORSCHE
911 CARRERA
(2000) — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Mar 28, 2006
Incident date: Jan 28, 2006
DT*: THE CONTACT STATED WHILE DRIVING 35MPH, A FIRE ERUPTED FROM THE VEHICLE WITHOUT WARNING. ONCE THE VEHICLE WAS PULLED OFF THE ROAD FLAMES WERE SEEN COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND PROVIDED A WRITTEN REPORT. THE FIRE MARSHAL'S REPORT STATED, "THE POSITIVE BATTERY CABLE COATING CORRODED THROUGH AND ELECTRICAL CONTACT WAS MADE". THE INSURANCE... Read more
Fire
PORSCHE
911 CARRERA
(1999) — AIR BAGS
Feb 14, 2006
Incident date: Dec 20, 2005
PORSCHE HAS A FAULT WITH THEIR 911 AND BOXSTER AUTOMOBILES THAT CAUSES AN AIRBAG FAULT LIGHT TO ILLUMINATE ON THE INSTRUMENT CLUSTER. THE CAUSE OF THIS IS WELL KNOWN BY PORSCHE AND HAS BEEN ADDRESSED WITH A PORSCHE TSB 911 (996) 1/04 6924 AIRBAG WARNING LIGHT COMES ON: FAULT CODES 45, 46, 48 AND 49. THIS TSB OUTLINES THE PROBLEM AND GIVES THE PROCEDURE FOR CORRECTING IT. I BELIEVE THIS TO BE A SAF... Read more
Incident date: Feb 12, 2006
IGNITION LOCK FAILURE - 2000 BOXSTER S. DEALER MECHANIC ADVISED THAT PROBLEM IS SERIOUS AND COMMON. WILL ALWAYS LEAD TO STRANDED MOTORIST. PROBLEM SO COMMON MECHANIC REQUESTED QUOTE FOR 'NUKED IGNITION LOCK' FROM SERVICE WRITER. SERVICE WRITER REPLIES $450 WITHOUT HAVING TO LOOK IT UP AND ALSO HUMOROUSLY ACKNOWLEDGES FREQUENCY OF OCCURRENCE. PROBABLY WIDESPREAD ACROSS PORSCHE MODEL AND YEAR R... Read more
Incident date: Feb 3, 2006
DT*: THE CONTACT STATED, INTERMITTENTLY, THE VEHICLE HESITATES WHEN THE ACCELERATOR PEDAL IS DEPRESSED. WHEN THE VEHICLE DOES RESPOND, IT SHOOTS OUT INTO TRAFFIC. THE DEALERSHIP READJUSTED THE COMPUTER MULTIPLE TIMES BUT THIS HAS NOT REMEDIED THE PROBLEM. THE MANUFACTURER DETERMINED IT WAS NORMAL OPERATING CONDITIONS. UPDATED 2/24/2006 - THE CONSUMER WOULD LIKE TO RESCIND THIS COMPLAINT BEC... Read more
Incident date: Feb 3, 2006
DT*: THE CONTACT STATED, INTERMITTENTLY, THE VEHICLE HESITATES WHEN THE ACCELERATOR PEDAL IS DEPRESSED. WHEN THE VEHICLE DOES RESPOND, IT SHOOTS OUT INTO TRAFFIC. THE DEALERSHIP READJUSTED THE COMPUTER MULTIPLE TIMES BUT THIS HAS NOT REMEDIED THE PROBLEM. THE MANUFACTURER DETERMINED IT WAS NORMAL OPERATING CONDITIONS. UPDATED 2/24/2006 - THE CONSUMER WOULD LIKE TO RESCIND THIS COMPLAINT BEC... Read more
Incident date: Jan 1, 1901
2001 PORSCHE BOXSTER AIR BAG SYSTEM FAILED. REPAIR TO THE SEAT BELT BUCKLE THAT IS LINKED TO THE AIRBAG SYSTEM WAS NOT PERFORMED AND THE AIRBAG LED WAS AGGRESSIVELY RIPPED OUT OF THE INSTRUMENT PANEL CLUSTER. *TS *JB
Incident date: Oct 15, 2005
CIRCLE IMPORTS LONG BEACH, CA A PORSCHE DEALER INSTALLED A NEW STEERING WHEEL ON OUR 04 PORSCHE CAYENNE. IN ONE WEEK TIME ON OCT. 15, 2005 THE AIR BAG IN THE CENTER OF THE WHEEL STARTED COMING LOOSE AND WAS FALLING OFF THE WHEEL. THE REPAIR TO THIS PROBLEM OCCURRED IN JUST A FEW DAYS HOWEVER, WHEN I QUESTIONED WHY THERE WERE NO SENSORS GIVING ME A WARNING, I WAS TOLD THAT NO SENSORS EXIST. WHEN... Read more
Incident date: Oct 20, 2005
I HAVE A 1999 BOXSTER. AT 9500 MILES THE ENGINE BLEW UP. IRA MOTORS IN DANVERS REPLACED IT WITH A REBUILT ENGINE. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR SINCE THEN BUT IT HAS BEEN UNDER WARRANTY. MY CAR IS ALWAYS GARAGED IN WINTER AND HAS ONLY 25,000 MILES ON THE NEW MOTOR. IN MID OCT. OF THIS YEAR MY CAR STARTED RUNNING ROUGH WHEN STARTED IN THE MORNING. IT WAS DUE FOR IT'S 30,000 MI CHE... Read more
PORSCHE
CAYENNE S
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Nov 28, 2005
Incident date: Oct 23, 2005
WHEN MERGING ONTO A FREEWAY OR SIMILAR HIGHWAY, THE VEHICLE WILL SOMETIMES JUST DIE IN RESPONSE WHEN YOU HIT THE GAS PEDAL TO INCREASE SPEED TO MATCH OTHER TRAFFIC. THIS CAUSES OTHER TO TAKE AVOIDANCE ACTION AT HIGHWAY SPEEDS AND ON ONE OCCASION A SEMI NEARLY REAR ENDED ME. *NM
Incident date: Dec 14, 2004
PORSCHE-04 CAYENNE ON OCCASIONS STALLS ON TURNING AND TOUCHING BRAKE AND TWICE ON THE FREEWAY GOING STRAIGHT BUT BRAKING AND PUSHING ON THROTTLE NO POWER FOR A FEW SECONDS. *JB
Incident date: Sep 28, 2005
DT: THE CONTACT'S DAUGHTER WAS DRIVING THE VEHICLE AND WHEN SHE ARRIVED HOME SHE ALERTED THE CONTACT THAT THERE WAS A MILKY SUBSTANCE IN THE OIL. THE VEHICLE WAS NOT DRIVEN AGAIN. IT WAS THEN TOWED TO THE DEALERSHIP. THEY WANTED $14,000 TO FIX IT, BUT DID NOT TELL HER WHAT WAS WRONG WITH THE VEHICLE. SHE THEN TOOK IT TO ANOTHER MECHANIC, FOR A SECOND OPINION. THE MECHANIC, DETERMINED THERE... Read more