Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: Sep 7, 2010
1. I PURCHASED THIS CAR NEW. IT IS MY DAILY DRIVER. ONLY SERVICED MY PORSCHE MECHANICS. IT HAD 32,500 MILES AT TIME OF FAILURE. AFTER LEAVING A DOCTOR'S APPOINTMENT, I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. NOT VERY LOAD. I THOUGHT IT HAD CAUGHT A PIECE OF DEBRIS IN THE BELT SYSTEM. DROVE IT SLOWLY HOME, AND THE SOUND GOT PROGRESSIVELY LOUDER. THE NEXT MORNING THERE ... Read more
Incident date: Aug 5, 2008
TL* THE CONTACT OWNS A 2008 PORSCHE CAYENNE. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, THE TIRE PRESSURE SYSTEM WARNING INDICATOR ILLUMINATED WITH A FALSE LOW PRESSURE ALERT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND FOUR WHEEL SENSORS WERE REPLACED. ON A SEPARATE OCCASION, THE CONTROL MODULE WAS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES AND THEY ADVISED THE CONTACT... Read more
PORSCHE
SAFETY BELT
(9999) — EQUIPMENT:ELECTRICAL
Sep 13, 2010
Incident date: Sep 12, 2010
THE BATTERY IN MY CAR EXPLODED. THERE WAS A LOUD BANG AND SMOKE WHEN I TURNED ON THE IGNITION. ALL SIX CELLS HAD BLOWN HOLES IN THE BATTERY WHICH WAS IN PIECES. *TR
Incident date: Sep 7, 2010
WE BOUGHT A 1998 PORSCHE BOXSTER IN AUG 2009. SERVICED AS REQUIRED. ON 9/7/10 OUT DRIVING, STOPPED AT A STOP SIGN AS WE PROCEEDED THROUGH THE STOP SIGN THE ENGINE DIED, WHITE SMOKE CAME POURING OUT THE BACK. HAD IT TOWED TO MECHANIC AND WAS INFORMED THAT THEN MOTOR HAD SEIZED DUE TO THE IMS (INTERMEDIATE SHAFT). CAR HAD APPROX 34K FOR MILEAGE. CONTACTED PORSCHE AMERICA AND WAS BASICALLY TOLD ... Read more
Incident date: Jul 17, 2010
I OWN A PORSCHE, CAYENNE S 2006 MODEL. I WAS TRAVELING TO LAS VEGAS, NV FROM HOME (GARDEN GROVE, CA) . ALL OF SUDDEN THERE WAS COOLANT CHECK SIGNAL CAME ON SO I HAVE EXITED FROM FREEWAY AND ADDED MORE COOLANT. HOWEVER THE COOLANT CHECK SIGNAL WOULDN'T GO OFF AND THE TEMP WENT UP SO HIGH THAT I HAD TO PULL OVER TO THE SIDE OF THE ROAD. MAKE THE STORY SHORT, MY WHOLE FAMILY SPENT NEXT 5 HOURS OU... Read more
Incident date: Jul 29, 2010
THE CAR BATTERY EXPLODED WHEN I TURNED THE IGNITION KEY. THE CAR IS ALWAYS PARKED IN THE GARAGE WHEN NOT IN USE. AS THE CAR HAS VERY LOW MILEAGE, ABOUT $15K MILES OVER A PERIOD OF TEN YEARS, AND I AM THE ORIGINAL OWNER. WHEN THE CAR WAS NOT IN USE THE CAR WAS CONNECTED TO A SMART CHARGER, MANUFACTURED AND RECOMMENDED BY THE CAR MANUFACTURER. (THE BATTERY WAS ALSO MADE BY PORSCHE) THE CHARGER... Read more
Incident date: Jul 29, 2010
THE CAR BATTERY EXPLODED WHEN I TURNED THE IGNITION KEY. THE CAR IS ALWAYS PARKED IN THE GARAGE WHEN NOT IN USE. AS THE CAR HAS VERY LOW MILEAGE, ABOUT $15K MILES OVER A PERIOD OF TEN YEARS, AND I AM THE ORIGINAL OWNER. WHEN THE CAR WAS NOT IN USE THE CAR WAS CONNECTED TO A SMART CHARGER, MANUFACTURED AND RECOMMENDED BY THE CAR MANUFACTURER. (THE BATTERY WAS ALSO MADE BY PORSCHE) THE CHARGER... Read more
Incident date: Jun 19, 2010
MY ENGINE FAILED DUE TO A PART CALLED THE INTERMEDIATE SHAFT. THE CAR IS A 2003 PORSCHE, BOXSTER S WITH 47,000. THIS PROBLEM IS WELL DOCUMENTED ON LINE AND APPEARS TO BE A MANUFACTURING PROBLEM. THE DEALERSHIP I WENT TO, KNEW RIGHT AWAY ABOUT THE FAILURE AS THEY SEE AT LEAST 1 PER MONTH. WHEN THIS PART FAILS, THE REMEDY IS A NEW (OR USED ENGINE). THERE IS NO WAY TO KNOW OF THIS FAILURE UNTIL ... Read more
PORSCHE
911 CARRERA
(2002) — ENGINE AND ENGINE COOLING:ENGINE
Jun 23, 2010
Incident date: Jun 6, 2010
TL* THE CONTACT OWNS A 2002 PORSCHE 911 CARRERA. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THERE WAS A LOUD, ABNORMAL BANG. THE CONTACT EXITED THE VEHICLE AND FOUND A LARGE OIL SPILL FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE ENGINE AND TRANSMISSION WERE TAKEN APART TO LOCATE THE FAILURE. THE DEALER ADVISED THE INTERMEDIATE MAIN SHAFT (IMF) HAD COLLAPSED AND EXPLODED, KILLING THE... Read more
PORSCHE
BOXSTER (987)
(2010) — POWER TRAIN:MANUAL TRANSMISSION
Jun 23, 2010
Incident date: Jun 22, 2010
STARTING FROM A STOP LIGHT, I ENGAGED THE CLUTCH ON MY NEW 2010 PORSCHE CARRERA S. UPON REACHING APPROPRIATE SPEED, I LIFTED MY FOOT OFF THE CLUTCH PEDAL. THE ENGINE CONTINUED TO REV AS I APPLIED ACCELERATION, BUT THE CAR DID NOT MOVE FORWARD. I THEN NOTICED THE CLUTCH PEDAL DID NOT RETURN TO ITS FULLY DISENGAGED POSITION, RATHER IT STAYED HALF DEPRESSED. THIS RESULTED IN OVERREVING, LOSS OF S... Read more
PORSCHE
911 CARRERA
(1999) — ENGINE AND ENGINE COOLING
May 4, 2010
Incident date: Aug 10, 2007
NORMAL SYNTHETIC OIL CHANGE INTERVALS AND RECOMMENDED DEALER SERVICE. AT 65K MILES ENGINE FAILED. DIAGNOSIS WAS THAT A CONNECTING ROD PUNCTURED THE ENGINE BLOCK. NO ASSISTANCE AT ALL FROM PORSCHE, HAD TO PURCHASE A REPLACEMENT ENGINE AS THE CAR WAS 2 YEARS OUT OF WARRANTY. *TR
Incident date: Apr 24, 2010
A SMALL HIT ON THE FRONT BY A MOTOR CYCLE. NO DAMAGE TO MOTORCYCLE AND JUST A SMALL DENT TO PANAMERA ON THE FRONT. BUT THE PANAMERA CAUGHT FIRE IMMEDIATELY. *TR
Crash
Fire
PORSCHE
911 CARRERA
(1999) — POWER TRAIN
May 1, 2010
Incident date: May 1, 2010
PORSCHE 911/996'S BUILT BETWEEN 1999 AND 2005 ARE SUFFERING STAGGERING AMOUNTS OF ENGINE FAILURES DUE TO AN IMS(INTERMEDIATE SHAFT)BEARING FAILURE. SEE HERE: HTTP://WWW.PORSCHEENGINEFAILURE.COM/. *TR
Incident date: Jan 18, 2010
UNABLE TO LISTEN TO RADIO STATIONS ON RADIO DUE TO STATIC NOISE AND HEAVY SOUND INTERFERENCES EVEN ON LOCAL NJ FM RADIO STATIONS. THIS DEFECT SUBSTANTIALLY IMPAIRS THE USE, VALUE OR SAFETY OF THE VEHICLE, AS THIS IS CAUSING DRIVER FRUSTRATION AND REDUCED DRIVER FOCUS WHICH I AM AFRAID WILL LEAD TO A POTENTIAL ACCIDENT DUE TO NOT BEING ABLE TO LISTEN OR LISTEN WITH STATIC AND HEAVY SOUND INTERFERE... Read more
PORSCHE
911 CARRERA
(2002) — AIR BAGS
Apr 9, 2010
Incident date: Apr 8, 2010
ERRONEOUS AIRBAG FAILURE ERROR CODE DETECTED. AIRBAG FAILURE LIGHT ON DASH AND AIRBAG FAILURE TEXT ALSO APPEARS ON DASH. PORSCHE DEALER REPORTS THAT THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BY PORSCHE CARS OF NORTH AMERICA TO FIX THIS PROBLEM. THE FIX INVOLVES RE-WIRING THE GROUND SYSTEM AND REPLACING THE SEAT BELT CLASPS. DEALER INDICATES THAT THIS WOULD COST ME $850 TO HAVE THIS REPAIR WORK ... Read more
PORSCHE
911 CARRERA
(1999) — AIR BAGS
Mar 25, 2010
Incident date: Jan 10, 2010
THERE IS A PERSISTENT PROBLEM WITH THE AIR BAG. RECORDS (FROM PREVIOUS OWNER) SHOW THAT THERE WERE REPAIRS TO THE WIRING HARNESS AND SEAT BUCKLE AT 39,786 MILES, AGAIN AT 44,056 MILES, AND ONCE AGAIN AT 45,157 MILES. OVER THE PAST TWO YEARS (AS THE CURRENT OWNER), I HAVE HAD THE AIR BAG LIGHT TURNED OFF TWICE BY THE DEALER (AT AROUND 50,000 AND 52,000 MILES) BUT THE LIGHT HAS REAPPEARED AFTER A ... Read more
Incident date: Oct 1, 2008
SEE ODI CASE NUMBER: 10318487, COMPUTER FAILURE DUE TO WATER LEAKAGE INTO CAB. THIS HAPPENED TO ME TWICE IN FALL, 2008. THE FIRST TIME, THE DEALER REPLACED THE COMPUTER (AT MY COST) AND ONE MONTH LATER, IT HAPPENED AGAIN. AGAIN, THE COMPUTER WAS REPLACED AND THE CARPETS NEEDED REMOVAL AND CLEANING DUE TO FUNGUS, ALL AT MY COST. *TR
Incident date: Oct 1, 2008
SEE ODI CASE NUMBER: 10318487, COMPUTER FAILURE DUE TO WATER LEAKAGE INTO CAB. THIS HAPPENED TO ME TWICE IN FALL, 2008. THE FIRST TIME, THE DEALER REPLACED THE COMPUTER (AT MY COST) AND ONE MONTH LATER, IT HAPPENED AGAIN. AGAIN, THE COMPUTER WAS REPLACED AND THE CARPETS NEEDED REMOVAL AND CLEANING DUE TO FUNGUS, ALL AT MY COST. *TR
PORSCHE
911 CARRERA 4S
(2003) — ENGINE AND ENGINE COOLING:ENGINE
Mar 13, 2010
Incident date: Oct 1, 2007
2003 PORSCHE 911 C4S COUPE: CATASTROPHIC ENGINE FAILURE IN NEW YORK. WOULD LIKELY HAVE CAUSED A SERIOUS ACCIDENT, IF HAD STILL BEEN ON I-87. MOMENTS BEFORE, DIVERTED TO NEARLY EMPTY RT-9. FROM WEB RESEARCH AND DISCUSSIONS WITH PORSCHE SERVICE CENTERS, I ESTIMATE THAT 1ST GEN WATER COOLED BOXER ENGINES IN BOXSTER AND 911 DURING '99-'08 HAVE HAD > 5% CATASTROPHIC FAILURE RATE ASSOCIATED WITH... Read more
Incident date: Mar 8, 2010
I HAVE A 2003 PORSCHE BOXSTER S WITH 32,000MI ON IT. ON THE 8TH OF MARCH, THE ENGINE FAILED WITH AN INTERMEDIATE SHAFT BEARING FAILURE REQUIRING THE REPLACEMENT OF THE ENGINE. PORSCHE CARS NORTH AMERICA ARE NOT HELPFUL. SUCH A CATASTROPHIC FAILURE OF THE ENGINE IN MY OPINION IS DANGEROUS AND SHOULD BE TAKEN MORE SERIOUSLY BY PCNA CONSIDERING THE NUMBER OF CASES THAT ARE OUT THERE. *TR
Incident date: Feb 18, 2010
WE OWN A 2002 PORSCHE BOXSTER WITH APPROXIMATELY 66,000 MILES. WE PURCHASED THE VEHICLE, USED, IN LATE 2003. ON THREE SEPARATE OCCASIONS WE HAVE EXPERIENCED TOTAL LOSS OF USE OF THE VEHICLE DUE TO WATER LEAKING INTO THE INTERIOR COMPARTMENT AND FLOODING THE CONTROL UNIT, RENDERING THE CAR TOTALLY INOPERABLE. THE INCIDENTS HAVE TAKEN PLACE IN OCTOBER, 2004 AT 33,000 MILES, APRIL, 2008 AT 61,00... Read more
Incident date: Feb 18, 2010
WE OWN A 2002 PORSCHE BOXSTER WITH APPROXIMATELY 66,000 MILES. WE PURCHASED THE VEHICLE, USED, IN LATE 2003. ON THREE SEPARATE OCCASIONS WE HAVE EXPERIENCED TOTAL LOSS OF USE OF THE VEHICLE DUE TO WATER LEAKING INTO THE INTERIOR COMPARTMENT AND FLOODING THE CONTROL UNIT, RENDERING THE CAR TOTALLY INOPERABLE. THE INCIDENTS HAVE TAKEN PLACE IN OCTOBER, 2004 AT 33,000 MILES, APRIL, 2008 AT 61,00... Read more
PORSCHE
SAFETY BELT
(9999) — EQUIPMENT:ELECTRICAL
Mar 10, 2010
Incident date: Feb 18, 2010
WE OWN A 2002 PORSCHE BOXSTER WITH APPROXIMATELY 66,000 MILES. WE PURCHASED THE VEHICLE, USED, IN LATE 2003. ON THREE SEPARATE OCCASIONS WE HAVE EXPERIENCED TOTAL LOSS OF USE OF THE VEHICLE DUE TO WATER LEAKING INTO THE INTERIOR COMPARTMENT AND FLOODING THE CONTROL UNIT, RENDERING THE CAR TOTALLY INOPERABLE. THE INCIDENTS HAVE TAKEN PLACE IN OCTOBER, 2004 AT 33,000 MILES, APRIL, 2008 AT 61,00... Read more
PORSCHE
911 CARRERA 4S
(2009) — FUEL SYSTEM, GASOLINE
Mar 2, 2010
Incident date: Dec 19, 2009
ON OCTOBER 16, 2009, WE PURCHASED A NEW 2009 PORSCHE CARRERA 4S, FOR THE TOTAL SALE PRICE OF $116,232.40, WITH 103 MILES ON THE ODOMETER. THE VEHICLE WAS PURCHASED BRAND NEW SO THAT WE WOULD, PRESUMABLY, NOT NEED TO WORRY ABOUT DEFECTS OR PROBLEMS WITH THE CAR. AS CONSUMERS OF THIS LUXURY SPORTS CAR, WE EXPECTED A SPECIAL, HIGH QUALITY AUTOMOBILE THAT IS MARKETED AS 'METICULOUSLY ENGINEERED' FOR... Read more
Incident date: Jan 4, 2008
ON MY 2008 PORSCHE CAYENNE S ( PURCHASED IN MARCH 2007) I HAVE AT LEAST 3 TIMES EXPERIENCED A INCORRECT DOWNSHIFT INITIATED BY THE AUTOMOBILE IN ALL CASES THE CAR/COMPUTER OBVIOUSLY WANTED TO SHIFT DOWN TO A LOWER GEAR ( GOING UP A STEEP HILL AT HIGHWAY SPEED, TRAVERSING A STEEP PARKING LOT AT LOW SPEED) ETC RATHER THAN SHIFTING ONE GEAR THE CAR SEEMS TO HAVE SHIFTED 2 OR 3 GEARS AT ONE TIME T... Read more
Incident date: Jan 12, 2010
TL*THE CONTACT OWNS A 1999 PORSCHE BOXSTER. THE CONTACT HAD MASSIVE ENGINE FAILURE WHILE DRIVING 20 MPH AND THE CRANK SHAFT BROKE. THE VEHICLE WAS TOWED TO A MECHANIC AND THE ENGINE WAS REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE WARRANTY WAS NOT VALID AND THAT THERE WERE NO RECALLS FOR THE FAILURE. ROUTINE MAINTENANCE WAS PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILE... Read more
Incident date: Jan 30, 2009
**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRU... Read more
Incident date: Jan 30, 2009
**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRU... Read more
Incident date: Jan 30, 2009
**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRU... Read more
Incident date: Jan 30, 2009
**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRU... Read more
Incident date: Jan 30, 2009
**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRU... Read more
Incident date: Jan 30, 2009
**UNCONTROLLED ACCELERATION** CAYENNE S ACCELERATED UNCONTROLLABLY WHILE DRIVING. WHILE DRIVING AT APPROX 60 MPH, I ENCOUNTERED TRAFFIC AHEAD AND TOOK MY FOOT OFF THE ACCELERATOR, HOWEVER THE CAR BEGAN ACCELERATING. I TRIED LIFTING THE PEDAL WITH MY FOOT, NO LUCK, APPLIED THE BRAKES AND THE CAR SLOWED, HOWEVER, WHEN I REMOVED MY FOOT FROM THE BRAKE, THE CAYENNE CONTINUED TO ACCELERATE. THE CRU... Read more
PORSCHE
CAYENNE GTS
(2008) — POWER TRAIN:MANUAL TRANSMISSION
Dec 31, 2009
Incident date: Oct 27, 2009
DURING LOW SPEED DRIVING (ROUGHLY 20MPH) IN CONGESTED HIGHWAY TRAFFIC, I ATTEMPTED TO SHIFT GEARS ON THE MANUAL TRANSMISSION IN MY 2008 PORSCHE CAYENNE GTS. UPON DOING SO, THE CLUTCH PEDAL LOST ALL RESISTANCE AND PINNED DIRECTLY ON THE FLOORBOARD. AS I BEGAN NAVIGATING TOWARD THE SHOULDER, SMOKE BEGAN POURING INTO THE CABIN. AS I REACHED THE SHOULDER, THE CAR CAUGHT ON FIRE. I ESCAPED UNHARMED... Read more
Fire
PORSCHE
CAYENNE TURBO
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 25, 2009
Incident date: Oct 1, 2008
TRANSMISSION WILL SLIP DURING INITIAL ACCELERATION, ESPECIALLY WHEN VEHICLE HAS NOT BEEN DRIVEN RECENTLY, AND VEHICLE WILL INTERMITTENTLY HAVE DELAYS IN DOWNSHIFTING OR ACCELERATION RESULTING IN SAFETY CONCERNS WHEN PROMPT ACCELERATION IS NEEDED (FOR EXAMPLE, AVOID TRAFFIC OR VEHICLE RUNNING A TRAFFIC LIGHT). VEHICLE ALSO SHUDDERS AND KICKS WHEN THE TRANSMISSION FINALLY ENGAGES IN SUCH DELAYED EN... Read more
PORSCHE
CAYENNE TURBO
(2004) — SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:SPRINGS/BAGS
Nov 17, 2009
Incident date: Nov 1, 2009
TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE AIR SUSPENSION COLLAPSED WHILE DRIVING 70 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY FROM THE RIGHT TO THE LEFT LANE. THE VEHICLE ALMOST ROLLED OVER DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A MANUFACTURERS DEFECT. THE DEALER ALSO CONFIRMED THAT THE COLL... Read more
Incident date: Mar 2, 2009
2008 PORSCHE TURBO, CLUTCH PEDAL FAILURE. CLUTCH BECAME IMPOSSIBLE TO ENGAGE AT SPEED. WRESTLED CAR OUT OF GEAR AND MOVED TO SIDE OF ROAD. CLUTCH FLUID LOW, NO VISIBLE LEAKS. REFILLED, CLUTCH OPERATED FINE. REPORTED TO DEALER, NO PROBLEM FOUND. CLUTCH FAILED AGAIN 6 MONTHS LATER, NO LEAKS FOUND BUT FLUID MISSING. DEALER REFILLED AND CLUTCH OPERATED OK. 2 MONTHS LATER SAME PROBLEM, NO VISIB... Read more
PORSCHE
CAYENNE TURBO
(2004) — SUSPENSION:FRONT
Nov 9, 2009
Incident date: Oct 13, 2009
DRIVING ON A HIGHWAY AT AROUND 64 MILES PER HOUR WHEN THE ENTIRE FRONT TRANSMISSION DROPPED AND WE NEARLY ROLLED OVER ON OUR VEHICLE WITH A 4 YEAR OLD CHILD IN THE CAR ON THE HIGHWAY. FORTUNATELY WE WERE IN THE LEFT LANE WHEN THIS HAPPENED. *TR
Incident date: Sep 8, 2008
TL*THE CONTACT OWNS A 2000 PORSCHE 911/996. DURING A ROUTINE INSPECTION AN INDEPENDENT MECHANIC DISCOVERED AN OIL LEAK IN THE REAR MAIN SEAL OF THE ENGINE COMPARTMENT. THE VEHICLE WAS REPAIRED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 36,600.
PORSCHE
911 CARRERA
(2004) — ENGINE AND ENGINE COOLING:ENGINE
Oct 19, 2009
Incident date: Oct 15, 2009
THE CONTACT OWNS A 2004, PORSCHE, 911 CARRERA. THE CONTACT STATED HIS ENGINE HAD TO BE REPLACE DUE TO THE INTERMITTEN SHAFT FAILURE. CONTACT STATED HE WAS DRIVING AT 55MPH WHEN HE STARTED TO PRESS THE ACCELERATOR PEDAL AND THE VEHICLE ENGINE STARTED TO SLOW DOWN AND WOULD NOT RESPOND. CONTACT THEN STARTED TO EXIT OF F THE HIGHWAY AND DOING SO ALL THE LIGHTS ON THE INSTRUMENT PANEL STARTED COMING O... Read more
Incident date: Sep 13, 2009
THE REAR BRAKE LIGHTS (LEFT, RIGHT AND HIGH MOUNTED) REMAIN LIT AT ALL TIMES, AS DOES THE REAR RIGHT AND LEFT FOG LIGHTS. TURNING LIGHTS ON OR OFF HAS NO EFFECT. DEPRESSING THE BRAKE PEDAL HAS NO EFFECT. THIS PROBLEM HAS OCCURRED RANDOMLY AND INCONSISTENTLY AND WHEN THE CAR HAS BEEN UNOCCUPIED AND UNATTENDED AS WELL AS WHILE DRIVING. WHILE UNATTENDED, THE LIGHTS COMING ON DRAINS THE BATTERY AN... Read more
Incident date: Aug 1, 2009
1998 PORSCHE BOXSTER AIRBAG LIGHT, RELATED TO SEAT BELT BUCKLE, KNOWN ISSUE WITH A FIX THAT HAS A PART NUMBER, BUT PORSCHE NEVER HAD A RECALL SO THE ONLY WAY THEY WILL REPLACE IT FOR FREE IS IF THE LIGHT CAME ON WITHIN THE WARRANTY TIME. COST OUT OF WARRANTY $500 TO $1500. THIS SHOULD NOT BE A WARRANTY ISSUE BUT A SAFETY ISSUE, IF THEY KNEW THAT THE PART WAS FAULTY THEY SHOULD HAVE RECALLED THE PA... Read more
Incident date: Jun 4, 2008
I WAS DRIVING DOWN THE STREET IN MY 1991 PORSCHE CARRERA 2 AT APPROXIMATELY 10-15 MPH WHEN THE DRIVER'S SIDE AIRBAG SPONTANEOUSLY DEPLOYED, SEVERELY BRUISING MY CHEST, HURTING MY NECK, AND BURNING MY LEGS WITH SOME SORT OF A BURNING CHEMICAL. I REPORTED IT TO PORSCHE WHO EVENTUALLY CAME AND GOT THE CAR, KEPT IT FOR 4-5 MONTHS, AND CLAIMED TO HAVE REPLACED SOME COMPONENTS OF THE AIRBAG SYSTEM. THEY... Read more
1 injured
Incident date: Jun 11, 2009
FAILURE OF DRIVESHAFT AND TRANSMISSION 6 YEAR HISTORY OF "HESITATION" WHENEVER CAR ACCELERATED. *TR
Incident date: May 16, 2009
ON SATURDAY, MAY 16TH THIS BOXSTER SUFFERED ENGINE FAILURE WHILE TRAVELING AT ~ 30 MPH. THE ENGINE FAILED WITH NO PRIOR WARNING. THE INITIAL INDICATION WAS A LOUD AND DISTRACTING FLAPPING NOISE THAT SOUNDED LIKE SOMETHING HAD BEEN PICKED UP ON THE CAR'S UNDERCARRIAGE. THIS WAS FOLLOWED WITHIN A MOMENT BY SHUTDOWN OF THE ENGINE AND LOSS OF POWER STEERING. WE FEEL FORTUNATE THAT THIS ENGINE FAILE... Read more
Incident date: May 2, 2009
TL*THE CONTACT OWNS A 2004 PORSCHE BOXSTER. WHEN ACCELERATING FROM A STOP LIGHT AT 2 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE IMS (INTERMEDIATE SHAFT) FAILED, WHICH CAUSED THE ENGINE TO FAIL. IT WOULD COST $16,000-$20,000 TO REPLACE. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE... Read more
Incident date: May 2, 2009
TL*THE CONTACT OWNS A 2004 PORSCHE BOXSTER. WHEN ACCELERATING FROM A STOP LIGHT AT 2 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE IMS (INTERMEDIATE SHAFT) FAILED, WHICH CAUSED THE ENGINE TO FAIL. IT WOULD COST $16,000-$20,000 TO REPLACE. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURE BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY. THE... Read more
Incident date: Apr 14, 2009
AUTO DEALER MISREPRESENTED THE CONDITION OF THE TIRES ON A CAR I BOUGHT. THE TIRES HAD TO BE REPLACED BECAUSE THEY WERE UNSAFE. THE TIRES WERE REPLACED IMMEDIATELY. ARE AUTO DEALERS ALLOWED TO MISREPRESENT SOMETHING SO OBVIOUS AS A UNSAFE TIRE. *TR
Incident date: Mar 28, 2009
I OWN A 2009 PORSCHE CARRERA CONVERTIBLE WITH PDK TRANSMISSION. IN STOP AND GO TRAFFIC AND CAR SHIFTS INTO NEUTRAL FOR A SPLIT SECOND OR TWO BEFORE ENGAGING INTO FIRST GEAR. MY CAR ONLY HAS 4,300 MILES AND THIS PROBLEM SEEMS TO BE GETTING WORSE AS TIME GOES ON. PORSCHE TOLD ME THAT THEY ARE AWARE OF THE PROBLEM WITH NO SOLUTION AT THIS TIME. THIS SITUATION IS VERY DANGEROUS WHEN I AM WAITING IN AN... Read more
Incident date: Mar 16, 2009
TL*THE CONTACT OWNS A 1984 PORSCHE 911. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 83V111000 (SEAT BELTS:FRONT:RETRACTOR) AND CALLED THE DEALER. THE TECHNICIAN STATED THAT BECAUSE THE VEHICLE WAS PURCHASED IN GERMANY AND IMPORTED IT INTO THE UNITED STATES, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR ANY REPAIRS. THE CONTACT IS CONCERNED THAT THE SEAT BELT FAILURE WILL ALLOW HIS CHIL... Read more
PORSCHE
911 CARRERA S
(2006) — PARKING BRAKE
Mar 16, 2009
Incident date: May 8, 2007
HAND BRAKE FAILED. PARKED ON INCLINE INFRONT OF CAR GARAGE. CAR ROLLED DOWN INCLINE ACROSS STREET INTO NEIGHBORS PICK UP TRUCK. HANDBRAKE WAS STILL IN ENGAGED POSITION AFTER INCIDENT. *TR
Crash