Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: Jan 20, 2026
The contact owns a 2018 Ram 2500. The contact stated that the ABS and ESC warning lights were illuminated. The contact notified a local dealer of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) in 2024. The contact was informed by the dealer that the part for the recall repair was not yet available. The contact stated that the transmis... Read more
Incident date: Nov 2, 2025
My vehicle suddenly began giving a message engine power reduced. This happened on a highway that required with a maximum speed of 65 mph. My vehicle reduced speed to under 40mph which may be beneath the minimum speed limit. I took the vehicle to a chevvy dealer who said my transmission was slipping. I took it to AAMCO spent 6000 on repairs only to have the engine power reduced error continue t... Read more
Incident date: Dec 24, 2025
My wife was involved in an accident where the car (2023 VW ID4) drove itself and crashed into six parked cars while she was attempting to apply the brakes and had no control of the steering (it drove itself). I had the insurance carrier pull down the EDR data (attached) and I have attached the Police Accident Report (attached) for your review. Thankfully, no one was injured and I have enough li... Read more
Crash
Incident date: Nov 12, 2025
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped tw... Read more
Crash
Incident date: Nov 12, 2025
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped tw... Read more
Crash
Incident date: May 25, 2025
The contact owns a 2019 Kia Forte. The contact stated that during start-up, the vehicle was rattling and vibrating abnormally with a clanking sound while shifting into gear. The vehicle was taken to the local dealer, who diagnosed that the crankcase sensor was faulty, and that there were metal shavings inside the engine oil. The contact was advised that the engine needed to be replaced. The vehicl... Read more
Incident date: Sep 5, 2025
The power steering was intermittently not working at slower speeds. This went on for 4 months. Now the power steering has completely stopped working which happened while driving making it extremely difficult to control.
Incident date: Sep 5, 2025
SAFETY ASSESSMENT: 2019 Porsche Cayenne S Dashboard Material Failure Vehicle Identification: VIN [XXX] , Current Odometer: 46639 Assessment Date: 12/11/2025 Evaluator: [XXX] , Registered Owner/Operator ________________________________________ EXECUTIVE SUMMARY The dashboard upper assembly in this vehicle exhibits progressive adhesive delamination and synthetic leather separation (colloquially “b... Read more
Incident date: Jan 11, 2026
Complete engine failure and it just outside the recall. This is unacceptable and needs fixed.
Incident date: Jan 11, 2026
I purchased this vehicle in July 2025 from Porsche Delaware. The car had 7000 miles on it certified preowned after owning it for one week I started having yellow lights come on for parking lien changer detections driving assistance brought it into Porsche in Clifton Park New York, they recorded the car got the car back. Same incident occurred several days later brought it again. Recorded car again... Read more
Incident date: Jan 11, 2026
I purchased this vehicle in July 2025 from Porsche Delaware. The car had 7000 miles on it certified preowned after owning it for one week I started having yellow lights come on for parking lien changer detections driving assistance brought it into Porsche in Clifton Park New York, they recorded the car got the car back. Same incident occurred several days later brought it again. Recorded car again... Read more
Incident date: Jan 7, 2026
Nissan has informed Leaf owners that we cannot use DCFC to charge the car, there is a danger of fire from an overheating battery. This poorly designed battery management system severely limits the distance one can travel in the car. It has become an expensive short commute vehicle! Nissan offered to "repurchase" my car. The offer had over $27K deductions for milage and repayment of my $10k lien I... Read more
Incident date: Oct 15, 2025
THIS IS A LEASED VEHICLE THAT HAS HAD 3 RECALLS : 2 RECALLS , THAT AFTER MONTHS OF WAITING, COULD BE SCHEDULE FOR A POTENTIAL FIX (DONE ON 12/31). THERE IS 1 THAT STILL HAS NO FIX. THESE ARE HIGHLY DANGERS RISKS (FIRES, EXPLOSIONS, COMPLETE SHUT DOWN WHILE DRIVING, ETC) THIS IS MY FAMILY VEHICLE, CHILDREN ARE IN THIS CAR. I AM CURRENTLY PAYING WELL MORE THAN THE CAR IS VALUED AT SINCE IT DEPRICIA... Read more
Incident date: Jun 12, 2025
ENGINE,Coolant system VEHICLE WAS CUTTING OFF IN THE MIDDLE OF DRIVING SHAKING AND JERKING
Incident date: Jan 5, 2026
See attached document for complaint. I've got a 2015 Ford Explorer. A recall letter was sent to me over two years ago. The issue was the exterior a-pillar applique trim clip. I have been trying to get this taken care of over two years now. All the Ford Dealerships in my area tell me is we don't have the parts in. I'm a very patient person but this has become ridiculous. I would very must apprecia... Read more
Incident date: Jan 5, 2026
There is a common problem with 2020 Porsche Macans that I believe is a Porsche responsibility to fix. This is being reported by many 2020 Porsche Macan owners. The issue: Right Side Low Beam failure. To fix it, you need to replace the entire headlamp assembly (roughly 5k in US dollars). No warning of it failing by a sensor, etc. I believe this is an electrical issue and not a lamp issue. O... Read more
Incident date: Oct 30, 2025
I purchased a 2022 Volkswagen Taos from TOM‘s VW, Union, New Jersey on Sep 23, 2023. At the time of purchase, the vehicle had approximately 19000 miles. Unfortunately, I experienced the engine light illuminating after starting the car at the end of October 2024. I brought this issue to Tom's VW's attention in Nov, 2024 - 1) I made an appointment with Tom's VW, and the first time I went to the ... Read more
Incident date: Sep 1, 2025
Porsche leather dashboard shrunk and is loose; I was told airbags may not deploy correctly. Porche recommended replacing the dashboard. This is a very common issue.
Incident date: Sep 1, 2025
Vehicle - will power up but will not move/drive. Error showing “service Electrical system” Problem has been confirmed by the dealer This is the 3rd instance of this issue
Incident date: Dec 22, 2025
There has been a recall on my vehicle since October 7, 2025. Toyota has just sent me notification via mail the week of December 20, 2025. I drive 4 children and two of them are in the middle row (which is what the recall is about) in car seats. I have called the dealership many times and they are not doing anything to assist me. According to the recall, it states to not sit or use a child restrain... Read more
Incident date: Dec 22, 2025
This vehicle can not be driven on straight roads of freeways without the "take over steering warning" engaging. This is problematic, this morning on icy roads driving on straight roads the warning engaged, braked and cut power and put the vehicle into a slid on icy roads. This warning also happen frequently on freeway driving, suddenly braking and almost causing drivers behind the vehicle to rea... Read more
Incident date: Dec 17, 2025
While driving down the interstate the engine light started to flash and the engine started to stutter. It would rev up and down. This incident occurred while traveling at approximately 70mph with no prior warning. We exited the highway as soon as possible and towed the vehicle to a Ford dealership. They performed a diagnostic and found that a spark plug had broken and that there was coolant intrus... Read more
Incident date: Dec 2, 2024
Throttle lags/hesitates at times when accelerating from a stop.
Incident date: Nov 12, 2025
The vehicle stalls while driving without any notice. This van has a start/stop function and it malfunctions. There are two separate batteries that control this function and both of them have been replaced. The entire steering rack and steering column have had to be replaced. The front suspension has also had to be replaced because the tires wear out very quickly. The alternator, radiator, and moto... Read more
Incident date: Dec 10, 2025
I own a 2017 Lexus IS 200t that is experiencing fuel pump failure. Although I checked my VIN and confirmed there are no open recalls listed, the symptoms match the known fuel pump issues affecting other Lexus vehicles from similar model years. The only reason my vehicle is not included is because my VIN falls outside of the specific batch covered by the recall, even though 2016 and 2017 models sha... Read more
Incident date: Dec 10, 2025
Case Number: 1170739 – Additional Evidence Submission I would like to provide an additional document for Case #1170739. The manufacturer (Porsche Cars North America) stated in writing that the vehicle is “safe to drive even with warning indicators illuminated,” but in the same communication offered a rental vehicle if I found this “inconvenient.” These two statements cannot logically c... Read more
Incident date: Dec 5, 2025
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS warning light was intermittently illuminated. The contact called the local dealer and was informed that the part for the recall repair was not yet available. The contact had also called the manufacturer and was informed that the part w... Read more
Incident date: Dec 7, 2025
I have a clicking/knocking sound coming from my front axle when turning left or right. I’ve learned that this indicates defective CV joints, which could cause a dangerous situation in the future with steering control
Incident date: Dec 7, 2025
Within a few days of a rain event, I start getting errors involving the lane keep assist, automatic, emergency, breaking, forward collision, warning system, lane departure assist, headlight control unit. God has been taken to the dealership three times in the last six months for this problem and it keeps coming back. This is a safety issue and I don’t feel comfortable taking the car out for a dr... Read more
Incident date: Dec 7, 2025
Within a few days of a rain event, I start getting errors involving the lane keep assist, automatic, emergency, breaking, forward collision, warning system, lane departure assist, headlight control unit. God has been taken to the dealership three times in the last six months for this problem and it keeps coming back. This is a safety issue and I don’t feel comfortable taking the car out for a dr... Read more
Incident date: Oct 2, 2024
Porsche dashboard leather shrunk and staples pulled out. I was told that if the vehicle was in an accident the airbag might not deploy correctly. The Porsche dealer looked and recommended replacing it. This is a very common issue.
Incident date: Oct 2, 2024
Manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572 Recall Status Recall Incomplete, remedy not yet available
Incident date: Sep 29, 2025
The vehicle experiences a sudden and dangerous malfunction while driving. Without any prior warning, the vehicle begins to shake and then immediately brakes on its own, coming to an abrupt stop in the middle of traffic. Only after the vehicle has already braked and shut down does an “Engine Control Error” message appear on the display. There is no advance alert and no time for the driver to re... Read more
Incident date: Sep 29, 2025
The vehicle experiences a sudden and dangerous malfunction while driving. Without any prior warning, the vehicle begins to shake and then immediately brakes on its own, coming to an abrupt stop in the middle of traffic. Only after the vehicle has already braked and shut down does an “Engine Control Error” message appear on the display. There is no advance alert and no time for the driver to re... Read more
Incident date: Oct 18, 2025
I am reporting a series of safety-related defects involving the electrical, cooling, and fuel systems of my 2021 Porsche Cayenne E-Hybrid. The vehicle was initially brought to the authorized Porsche dealership due to an electrical system error, and the dealer kept the vehicle for an extended period. After approximately five months, the vehicle was returned to me without a clear explanation of the ... Read more
Incident date: Oct 18, 2025
I am reporting a series of safety-related defects involving the electrical, cooling, and fuel systems of my 2021 Porsche Cayenne E-Hybrid. The vehicle was initially brought to the authorized Porsche dealership due to an electrical system error, and the dealer kept the vehicle for an extended period. After approximately five months, the vehicle was returned to me without a clear explanation of the ... Read more
Incident date: Oct 18, 2025
My [XXX] mother owns a 2014 Tesla Model S P85+ (VIN: [XXX] ) with only 50,367 miles. The vehicle suddenly became completely inoperable without warning. It would not turn on, would not charge, and the charge port would not open. The vehicle had to be towed. Tesla diagnosed failures of the high-voltage battery contactors, the onboard charger assembly, and HV circuit integrity. These are essential ... Read more
Incident date: Sep 25, 2025
The main water pump on my 2018 Porsche Panamera 4S failed prematurely. This is not a simple external coolant leak; the internal seal failed, allowing pressurized engine coolant to migrate into the vehicle's vacuum system. The coolant traveled through the vacuum lines and contaminated the vacuum solenoids and change-over valves. This failure mode presents a significant safety hazard because the va... Read more
Incident date: Sep 29, 2025
Lost power in the steering wheel. My safety and others is at risk because the steering wheel locks up completely at slow speeds and it's difficult to turn the steering wheel when turning a corner or trying to back up. The problem has been confirmed by an independent service center. The component has only been inspected by an independent service center. On 12/5/25 I received a warning on the d... Read more
Incident date: Sep 25, 2025
The main water pump on my 2018 Porsche Panamera 4S failed prematurely. This is not a simple external coolant leak; the internal seal failed, allowing pressurized engine coolant to migrate into the vehicle's vacuum system. The coolant traveled through the vacuum lines and contaminated the vacuum solenoids and change-over valves. This failure mode presents a significant safety hazard because the va... Read more
Incident date: Sep 25, 2025
The contact owns a 2020 Chevrolet Camaro. The contact stated that while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The vehicle twisted and the wheels locked. The vehicle crashed into a concrete curb. The contact stated that the vehicle incurred damage to the front passenger's door, and the front passenger's door panel was detached. The vehicle wa... Read more
Crash
Incident date: Jan 8, 2024
hard/delayed shifting, slipping, shuddering , like rumble strips at certain speeds. Jerking, bucking, or significant delays when shifting gears. Shuddering/Vibration: A feeling like driving over rumble strips, especially at certain speeds and when warm
Incident date: Dec 6, 2025
When trying to accelerate from a stop the car has a noticeable lag in throttle response. 2+ seconds. This does not always happen but is intermittent. Much more often when the engine is colder. This makes a left turn in front of traffic or any move where you need to merge with traffic go from safe to dangerous, this also confuses other drivers as they wonder why you are not moving. Someone who was ... Read more
Incident date: Dec 6, 2025
The vision. Are no good and the ears
Incident date: Dec 6, 2025
The vision. Are no good and the ears
Incident date: Dec 1, 2025
I accidentally ran out of gas and my car died directly underneath a railroad crossing arm. I had been stopped to allow an Amtrak train to go by and my car died when I started to move forward after it passed. Thankfully I wasn't on the tracks, but I was close to them. I immediately got out of my car and the woman behind me said she would help push me out of the way of the crossing arm. I went to pu... Read more
Incident date: Sep 1, 2025
The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect.... Read more
Incident date: Sep 1, 2025
The rotary volume control knob on the center console of my 2024 Porsche Cayenne Coupe detached during normal, routine interior cleaning while the vehicle was stationary. The knob lifted off the control shaft with minimal contact from a standard handheld vacuum nozzle. This indicates that the retention mechanism of the control knob is insufficient and may represent a manufacturing or design defect.... Read more