Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,780 complaints for PORSCHE
Incident date: Jul 18, 2015
I WAS DRIVING AROUND A CORNER ABOUT 40 MPH WHEN THE CAR SUDDENLY SPUN AROUND. I THEN SAW STEAM COMING FROM THE ENGINE. UPON FURTHER INSPECTION THERE WAS COOLANT ON THE GROUND. ONE OF THE COOLANT FITTINGS HAD COME COMPLETELY LOOSE, AND ALL THE COOLANT HAD LEAKED OUT. THE ONLY REAL FIX IS TO WELD ALL THE COOLANT FITTINGS. THERE ARE 9 OF THEM AND THE ENGINE HAS TO BE REMOVED TO DO THE WELDING. IT COS... Read more
Incident date: Jul 18, 2015
I WAS DRIVING AROUND A CORNER ABOUT 40 MPH WHEN THE CAR SUDDENLY SPUN AROUND. I THEN SAW STEAM COMING FROM THE ENGINE. UPON FURTHER INSPECTION THERE WAS COOLANT ON THE GROUND. ONE OF THE COOLANT FITTINGS HAD COME COMPLETELY LOOSE, AND ALL THE COOLANT HAD LEAKED OUT. THE ONLY REAL FIX IS TO WELD ALL THE COOLANT FITTINGS. THERE ARE 9 OF THEM AND THE ENGINE HAS TO BE REMOVED TO DO THE WELDING. IT COS... Read more
Incident date: Aug 2, 2015
ON FREEWAY 65-70 MPH WHEN PSM FAILURE LIGHT CAME ON AND LOS OF POWER JUST MADE OFF FREE WITH CHUGGING AND TO A STOP . TOWED TO DEALER ON A SUNDAY 8/2/15 MONDAY CALL ALUMINUM BOLTS IN VALVE ADJUSTERS ? CAN DAMAGE OR DID THE ENGINE . NO RECALLS ON THEM AND IS A KNOWN PROBLEM .
PORSCHE
911 CARRERA S CABRIOLET
(2006) - AIR BAGS
Jul 23, 2015
Incident date: Jul 20, 2015
MONDAY 7/20/15 (97 DEGREES HOT) THE CAR WAS IN FRONT OF THE GARAGE. PUT GROCERIES INSIDE THE HOUSE, ON MY WAY BACK FOR MORE, I SAW WHITE SMOKE AND THE LIGHTS WERE FLICKERING AND SMELT LIKE BURNT RUBBER AND HORN WAS MAKING NOISE EVEN THOUGH I HAD THE CAR KEYS IN MY POCKET. NEXT, I SEE BLACK SMOKE COMING OUT OF THE DASH AREA AND I RAN INSIDE TO GET THE FIRE EXTINGUISHER FROM MY KITCHEN. I SPRAYED T... Read more
Fire
PORSCHE
911 CARRERA S CABRIOLET
(2006) - ELECTRICAL SYSTEM
Jul 23, 2015
Incident date: Jul 20, 2015
MONDAY 7/20/15 (97 DEGREES HOT) THE CAR WAS IN FRONT OF THE GARAGE. PUT GROCERIES INSIDE THE HOUSE, ON MY WAY BACK FOR MORE, I SAW WHITE SMOKE AND THE LIGHTS WERE FLICKERING AND SMELT LIKE BURNT RUBBER AND HORN WAS MAKING NOISE EVEN THOUGH I HAD THE CAR KEYS IN MY POCKET. NEXT, I SEE BLACK SMOKE COMING OUT OF THE DASH AREA AND I RAN INSIDE TO GET THE FIRE EXTINGUISHER FROM MY KITCHEN. I SPRAYED T... Read more
Fire
PORSCHE
911 CARRERA S CABRIOLET
(2006) - VISIBILITY/WIPER
Jul 23, 2015
Incident date: Jul 20, 2015
MONDAY 7/20/15 (97 DEGREES HOT) THE CAR WAS IN FRONT OF THE GARAGE. PUT GROCERIES INSIDE THE HOUSE, ON MY WAY BACK FOR MORE, I SAW WHITE SMOKE AND THE LIGHTS WERE FLICKERING AND SMELT LIKE BURNT RUBBER AND HORN WAS MAKING NOISE EVEN THOUGH I HAD THE CAR KEYS IN MY POCKET. NEXT, I SEE BLACK SMOKE COMING OUT OF THE DASH AREA AND I RAN INSIDE TO GET THE FIRE EXTINGUISHER FROM MY KITCHEN. I SPRAYED T... Read more
Fire
Incident date: Jul 4, 2015
I WAS DRIVING TODAY ON 4TH OF JULY AT 10 MILES AN HOUR OUT OF MY DRIVEWAY AND IT STOP ALL OF THE SUDDEN. ME, MY WIFE AND MY DAUGHTER PUSHED IT BACK INTO THE DRIVEWAY AS I WAS BLOCKING ONE WAY EGRESS FOR THE NEIGHBOURS AND THEIR POSSIBLE GUESTS FOR JULY 4TH. I DO NOT KNOW WHAT FAILED, I GUESS IT IS SHIFT CABLE BROKE. IF I WAS DRIVING ON THE BUSY HIGHWAY, THIS FAILURE COULD KILL ME AND OTHER DRIVERS... Read more
Incident date: Jul 4, 2015
I WAS DRIVING TODAY ON 4TH OF JULY AT 10 MILES AN HOUR OUT OF MY DRIVEWAY AND IT STOP ALL OF THE SUDDEN. ME, MY WIFE AND MY DAUGHTER PUSHED IT BACK INTO THE DRIVEWAY AS I WAS BLOCKING ONE WAY EGRESS FOR THE NEIGHBOURS AND THEIR POSSIBLE GUESTS FOR JULY 4TH. I DO NOT KNOW WHAT FAILED, I GUESS IT IS SHIFT CABLE BROKE. IF I WAS DRIVING ON THE BUSY HIGHWAY, THIS FAILURE COULD KILL ME AND OTHER DRIVERS... Read more
Incident date: May 26, 2015
WHILE LEAVING MY HOME IN MY 2008 PORSCHE CAYENNE TURBO, THE CAR STARTED HESITATING AND THEN STALLED OUT WITH A PDC ERROR. AFTER TAKING IT IN TO THE LOCAL PORSCHE DEALERSHIP THEY REPORTED FINDING NOTHING. THE ISSUE WOULD OCCUR 2 MORE TIMES AND I TOOK IT TO A LOCAL MECHANIC SPECIALIZING IN PORSCHES WHO STATED IT WAS THE THROTTLE BODY. THIS WAS REPLACED HOWEVER THE ISSUE IS REOCCURRING WITH SUPPLEM... Read more
Incident date: May 26, 2015
WHILE LEAVING MY HOME IN MY 2008 PORSCHE CAYENNE TURBO, THE CAR STARTED HESITATING AND THEN STALLED OUT WITH A PDC ERROR. AFTER TAKING IT IN TO THE LOCAL PORSCHE DEALERSHIP THEY REPORTED FINDING NOTHING. THE ISSUE WOULD OCCUR 2 MORE TIMES AND I TOOK IT TO A LOCAL MECHANIC SPECIALIZING IN PORSCHES WHO STATED IT WAS THE THROTTLE BODY. THIS WAS REPLACED HOWEVER THE ISSUE IS REOCCURRING WITH SUPPLEM... Read more
Incident date: May 26, 2015
WHILE LEAVING MY HOME IN MY 2008 PORSCHE CAYENNE TURBO, THE CAR STARTED HESITATING AND THEN STALLED OUT WITH A PDC ERROR. AFTER TAKING IT IN TO THE LOCAL PORSCHE DEALERSHIP THEY REPORTED FINDING NOTHING. THE ISSUE WOULD OCCUR 2 MORE TIMES AND I TOOK IT TO A LOCAL MECHANIC SPECIALIZING IN PORSCHES WHO STATED IT WAS THE THROTTLE BODY. THIS WAS REPLACED HOWEVER THE ISSUE IS REOCCURRING WITH SUPPLEM... Read more
Incident date: May 1, 2015
TRANSFER CASE ISSUE IS RESULTING IN A JERKY VEHICLE. THIS IS PART OF THE TRANSMISSION SYSTEM AND OVER TIME WILL CAUSE WEAR IN FRONT AND REAR DIFFERENTIALS OF AN AWD VEHICLE.
Incident date: Jun 11, 2015
ON VERY HOT DAY, OVER 100 DEGREES F, AFTER HAVING JUST EXITED A FREEWAY ONTO A CITY STREET, WHILE ACCELERATING FROM RED LIGHT, A GLUED-IN WATER COOLANT PIPE/TUBE POPPED OUT FROM ITS CAST HOUSING, CAUSING CATASTROPHIC LOSS OF ALL COOLING FLUIDS WHICH SPILLED ONTO THE ROADWAY, IMMEDIATE INCREASE IN ENGINE TEMPERATURE FROM 185 TO OVER 260 DEGREES F, AND LOSS OF POWER. CAR NEEDED TO BE TOWED TO REPAIR... Read more
Incident date: Jun 11, 2015
ON VERY HOT DAY, OVER 100 DEGREES F, AFTER HAVING JUST EXITED A FREEWAY ONTO A CITY STREET, WHILE ACCELERATING FROM RED LIGHT, A GLUED-IN WATER COOLANT PIPE/TUBE POPPED OUT FROM ITS CAST HOUSING, CAUSING CATASTROPHIC LOSS OF ALL COOLING FLUIDS WHICH SPILLED ONTO THE ROADWAY, IMMEDIATE INCREASE IN ENGINE TEMPERATURE FROM 185 TO OVER 260 DEGREES F, AND LOSS OF POWER. CAR NEEDED TO BE TOWED TO REPAIR... Read more
Incident date: Sep 10, 2012
WHILE ON A PUBLIC FREEWAY, I HEARD A LOUD SNAP AND THE SHIFTER CABLES BROKE IN AN ATTEMPT TO SHIFT INTO 4TH GEAR, LEAVING THE VEHICLE STUCK IN 3RD GEAR. VEHICLE WAS IN A GRADUAL ACCELERATION AT THE TIME OF FAILURE ENTERING THE FREEWAY. THIS RESULTED IN AN UNSAFE CONDITION, AS INITIALLY IT WAS NOT APPARENT WHAT HAPPENED AND THE ENGINE OVER REVED CAUSING UNINTENDED ACCELERATION. EVENTUALLY IT BECAM... Read more
Incident date: Sep 10, 2012
WHILE ON A PUBLIC FREEWAY, I HEARD A LOUD SNAP AND THE SHIFTER CABLES BROKE IN AN ATTEMPT TO SHIFT INTO 4TH GEAR, LEAVING THE VEHICLE STUCK IN 3RD GEAR. VEHICLE WAS IN A GRADUAL ACCELERATION AT THE TIME OF FAILURE ENTERING THE FREEWAY. THIS RESULTED IN AN UNSAFE CONDITION, AS INITIALLY IT WAS NOT APPARENT WHAT HAPPENED AND THE ENGINE OVER REVED CAUSING UNINTENDED ACCELERATION. EVENTUALLY IT BECAM... Read more
Incident date: Sep 10, 2012
WHILE ON A PUBLIC FREEWAY, I HEARD A LOUD SNAP AND THE SHIFTER CABLES BROKE IN AN ATTEMPT TO SHIFT INTO 4TH GEAR, LEAVING THE VEHICLE STUCK IN 3RD GEAR. VEHICLE WAS IN A GRADUAL ACCELERATION AT THE TIME OF FAILURE ENTERING THE FREEWAY. THIS RESULTED IN AN UNSAFE CONDITION, AS INITIALLY IT WAS NOT APPARENT WHAT HAPPENED AND THE ENGINE OVER REVED CAUSING UNINTENDED ACCELERATION. EVENTUALLY IT BECAM... Read more
Incident date: Jun 2, 2015
TL* THE CONTACT OWNS A 2007 PORSCHE CAYMAN. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE'S ROOF LINING DROPPED AND BLOCKED THE REARVIEW VISIBILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE EQUIPPED WITH CONTINENTAL TIRES, SIZE: 255/55R18 (NA). THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE EXHIBITED A BUBBLE ON THE SIDEWALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.
Incident date: May 28, 2015
COMMON COOLANT LEAK, CATASTROPHIC FAILURE, HAD TO PULL OVER AND HAVE VEHICLE TOWED, VEHICLES WAS POURING COOLANT OUT.
Incident date: May 9, 2015
I'M WRITING THIS COMPLAINT TO YOUR AGENCY AND URGING YOU TO INVESTIGATE 2008 PORSCHE CAYENNES THE SAFETY QUALITY OF CARDAN DRIVE SHAFT. ON MAY 9, 2015, IN THE EVENING, I WAS DRIVING MY CAYENNE HEADING HOME AT THE SPEED OF LESS THAN 55 MILES PER HOUR AS I JUST GOT ON THE HIGHWAY. I SUDDENLY HEARD A LOUD NOISE AS AN EXPLOSION FROM THE UNDERNEATH OF MY CAR. THEN, I HEARD THE METAL GRINDING NOISE. I W... Read more
Incident date: Mar 18, 2015
COOLANT PIPES COME APART WHILE DRIVING AND THERE WAS RAPID LOSS OF ENGINE COOLANT. THE PROBLEM EXISTS ON THE GT1 MOTOR BECAUSE THERE ARE A COUPLE COOLANT PIPES IN THESE MOTORS THAT ARE NOT A SINGLE CAST PIECE: THE LARGER CAST PIECES HAVE EXTRUDED INLET/OUTLET TUBES THAT ARE CONNECTED USING AN ADHESIVE. THERE IS NO METAL-TO-METAL FRICTION OR PRESS-FIT TO KEEP THESE TUBES IN PLACE, SO AFTER ENOUGH ... Read more
PORSCHE
PANAMERA TURBO
(2011) - ENGINE
May 11, 2015
Incident date: Mar 22, 2015
MY 2011 PORSCHE PANAMERA TURBO SUFFERED AN ENGINE FAILURE DUE TO DESIGN FLAW. IT WAS FORTUNATE THAT I WAS NOT MOVING FAST AT THE TIME, BECAUSE ENGINE POWER AND HYDRAULIC BRAKE ASSIST WAS LOST. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS IT COULD EASILY HAVE CAUSED A FATAL ACCIDENT. THE ENGINE FAILURE WAS DUE TO FAULTY CAMSHAFT ADJUSTER BOLTS WHICH BACK-OUT AND GET SHEARED OFF BY ANOTHER MOVING PART... Read more
PORSCHE
911 CARRERA CABRIOLET
(1996) - AIR BAGS
Apr 29, 2015
Incident date: Apr 25, 2015
I WORK AT A SMALL REPAIR FACILITY WHO SPECIALIZE IN FOREIGN CARS. I PERFORMED WORK ON MY CUSTOMERS 1996 911 CAB. THE HORN WAS BLOWING ALL THE TIME, MY CUSTOMER REMOVED THE FUSE AND ASKED ME TO CHECK THE PROBLEM. I REMOVED THE AIR BAG AND FOUND THE RUBBER INSULATOR HAD BROKEN AND THE RETAINING FRAME WAS MAKING CONSTANT CONTACT. I REPLACED THE RETAINING FRAME PART# 993 347 08 801 . INSTALLED THE A... Read more
1 injured
Incident date: Apr 12, 2015
WHILE SHIFTING FROM 5TH TO 6TH GEAR, I FELT SOMETHING (PRESUMABLY THE SHIFT CABLE) SNAP. THE CAR WAS LOCKED IN GEAR, AND I WAS UNABLE TO SHIFT TO ANOTHER GEAR. IN LOOKING ONLINE I FOUND COMPLAINTS BY SEVERAL OTHER PORSCHE OWNERS THAT SHIFT CABLES ON THEIR CARS HAD BROKEN. *TR
Incident date: Apr 8, 2015
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Incident date: Apr 8, 2015
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Incident date: Apr 8, 2015
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Incident date: Feb 12, 2015
I WAS ACCELERATING ONTO THE FREEWAY WHEN THE GEARSHIFT CABLE TO THE TRANSMISSION BROKE CAUSING ME TO LOSE CONTROL OF THE CAR BECAUSE I HAD NO CONTROL OF WHAT GEAR I WAS IN AND I WAS UNABLE TO SHIFT GEARS. AS IT TURNED OUT, I WAS STUCK IN FIRST GEAR AND I WAS ABLE TO GET OFF THE FREEWAY, LUCKILY. I TOOK THE CAR TO MY MECHANIC WHO CONFIRMED THAT THE GEARSHIFT CABLE TO THE TRANSMISSION HAD BROKEN. H... Read more
Incident date: Dec 2, 2014
I WAS GOING DOWN HILL IN 3RD GEAR OF A MANUAL SHIFT. THE SHIFT SUDDENLY BROKE AND I COULD NOT CHANGE THE GEAR AND HAD TO PULL OVER IN A NARROW ROAD WITHOUT ANY SPACE FOR CARS TO PASS BY. IT TOOK PORSCHE 110 MINUTES TO COME A GET THE CAR. LUCKY FOR ME, I WAS ABOUT TO ENTER A HIGHWAY! *TR
Incident date: Mar 21, 2015
THE CLUTCH SLAVE FAILED ON MY 911 TURBO AND HAD TO BE REPLACED WITH A GT2 SLAVE WHICH REMOVES THE HYDRAULIC ASSIST. *TR
Incident date: Dec 15, 2014
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THE FUEL GAUGE REGISTERED AS FULL AND REMAINED ON THE SAME LEVEL AFTER DRIVING 90 MILES OR MORE. THE CONTACT MENTIONED THAT THE FUEL LEVEL WOULD DROP DRASTICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTA... Read more
Incident date: Mar 18, 2015
I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSE... Read more
Incident date: Mar 18, 2015
I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSE... Read more
Incident date: Mar 18, 2015
I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSE... Read more
Incident date: Feb 12, 2015
SHIFTER CABLE BROKE AS I WAS ENTERING THE FREEWAY LEAVING ME WITHOUT CONTROL OF THE TRANSMISSION. AS IT WAS, I WAS STUCK IN FIRST GEAR, BUT I COULD HAVE BEEN STUCK OUT OF GEAR, WHICH WOULD HAVE BEEN MORE DANGEROUS. THIS APPEARS TO BE A COMMON PROBLEM AND KNOW DEFECT TO PORSCHE MECHANICS AND MANY OCCURRENCES ARE POSTED ON THE INTERNET. THIS IS A SAFETY ISSUE, BESIDES BEING A MANUFACTURING DEFECT.... Read more
Incident date: Feb 12, 2015
SHIFTER CABLE BROKE AS I WAS ENTERING THE FREEWAY LEAVING ME WITHOUT CONTROL OF THE TRANSMISSION. AS IT WAS, I WAS STUCK IN FIRST GEAR, BUT I COULD HAVE BEEN STUCK OUT OF GEAR, WHICH WOULD HAVE BEEN MORE DANGEROUS. THIS APPEARS TO BE A COMMON PROBLEM AND KNOW DEFECT TO PORSCHE MECHANICS AND MANY OCCURRENCES ARE POSTED ON THE INTERNET. THIS IS A SAFETY ISSUE, BESIDES BEING A MANUFACTURING DEFECT.... Read more
Incident date: Feb 12, 2015
TL* THE CONTACT OWNS A 2010 PORSCHE CAYMAN. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS STUCK ON FIRST GEAR. THE VEHICLE WAS ABLE TO BE DRIVEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SHIFT CABLE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE ... Read more
Incident date: Feb 8, 2015
I NOTICED STEAM COMING FROM THE ENGINE BAY WHILE DRIVING IN A RESIDENTIAL AREA. STOPPED THE CAR IMMEDIATELY AND CONTACTED A TOW SERVICE. A COOLANT LINE CAME LOOSE DUE TO A FAILED FITTING AT THE MANIFOLD AND DISCHARGED THE ENTIRE RESERVOIR, LEAVING A PUDDLE OF COOLANT UNDERNEATH THE VEHICLE. *TR
Incident date: Feb 2, 2015
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY WHILE ACCELERATING WHEN I FELT THE CAR SQUIRM AND NOTICED A LARGE CLOUD OF SMOKE BILLOWING FROM THE REAR OF THE VEHICLE. I PULLED OVER AND IDENTIFIED THE ISSUE AS A CATASTROPHIC COOLANT LEAK FROM THE ENGINE AREA (REAR) OF THE VEHICLE. I HAD THE VEHICLE TRANSPORTED HOME AND THEN TO A REPAIR SHOP WHERE THEY IDENTIFIED THE PROBLEM AS A COOLANT LINE THAT BECAM... Read more
Incident date: Feb 2, 2015
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY WHILE ACCELERATING WHEN I FELT THE CAR SQUIRM AND NOTICED A LARGE CLOUD OF SMOKE BILLOWING FROM THE REAR OF THE VEHICLE. I PULLED OVER AND IDENTIFIED THE ISSUE AS A CATASTROPHIC COOLANT LEAK FROM THE ENGINE AREA (REAR) OF THE VEHICLE. I HAD THE VEHICLE TRANSPORTED HOME AND THEN TO A REPAIR SHOP WHERE THEY IDENTIFIED THE PROBLEM AS A COOLANT LINE THAT BECAM... Read more
Incident date: Feb 6, 2015
I WAS DRIVING ON INTERSTATE 15 NORTHBOUND WHEN I FELT THE REAR END OF MY CAR SLIP. I WAS TRAVELING AT APPROXIMATELY 70 MPG IN 5TH GEAR ON A 68 DEGREE EVENING. I LOOKED IN MY REAR VIEW MIRROR AND SAW SMOKE / STEAM COMING OUT OF THE ENGINE COMPARTMENT. I PULLED OVER AS SOON AS I COULD, WHICH WAS APPROXIMATELY 1 MINUTE LATER. THIS IS EXACTLY WHAT HAPPENED IN NHTSA ACTION PE13009. *JS
Incident date: Aug 31, 2014
A COOLANT LINE FITTING THAT IS EPOXIED INTO THE BLOCK BECAME SUDDENLY AND COMPLETELY DISCONNECTED. THE COOLANT ALL FLOWED OUT OF THE LEAK NEARLY INSTANTLY. THE POOL OF COOLANT CREATED A HAZARD FOR FOLLOWING CARS AND THE MOTOR NEEDED TO BE SHUT DOWN IMMEDIATELY AND THE CAR TOWED TO A SERVICE FACILITY. *JS
Incident date: Dec 5, 2014
RECENTLY, I PURCHASED TIE RODS FOR MY 1995 PORSCHE 911. I ORDERED THROUGH ECS TUNING (ORDER #: [XXX]), SHIPPED TO MY HOME. I INSPECTED THE TIE RODS, AND WHILE NOT IDENTICAL TO THE ORIGINAL MANUFACTURERS PARTS, THEY LOOKED SUBSTANTIALLY THE SAME. I INSTALLED THE TIE RODS (MADE BY HAMBURG TECHNIC) WITHOUT INSTALLATION DIFFICULTY. AS YOU ARE AWARE, TIE RODS ARE AN INTEGRAL PART OF THE STEERING ... Read more
Incident date: Dec 3, 2014
VEHICLE CAME IN FOR SMOG TEST AND FOUND FUEL LINE DRIPPING FUEL AT FUEL PRESSURE REGULATOR SIDE OF LINE. CHECKED FOR RECALLS AND FOUND THAT THERE IS A RECALL FOR REPLACEMENT OF THE FUEL LINE FOR THE EXACT ISSUE THAT WE ARE HAVING. INSPECTED FUEL LINE AND FOUND THAT THERE IS A KINK AT THE END OF THE LINE AS STATED AS THE DEFECT IN THE RECALL. CALLED THE PORSCHE DEALER LOCALLY AND THEY STATED THE RE... Read more
Incident date: Apr 8, 2014
RUBBER FUEL HOSE FROM WHEEL WELL ROUTED OVER EXHAUST HEADER TO FUEL RAIL ATTACHED TO CAM TOWER STARTED TO LEAK ON ENGINE AND FIRE STARTED. I WAS RIGHT THERE AND CAUGHT IT BEFORE THE FIRE GOT TOO BIG. *TR
Fire
PORSCHE
BOXSTER (987)
(2009) - POWER TRAIN
Nov 15, 2014
Incident date: Oct 24, 2014
VEHICLE STUCK IN NEUTRAL AFTER FEW SECONDS STOP AT STOP SIGN IN CROSS STREET. WAS ABLE TO DRIVE INTO HOTEL PARKING LOT A FEW FEET AWAY AND VEHICLE WAS TOWED HOME. MISSED FIRST REPAIR APPOINTMENT BUT RESCHEDULED FOR 11/20/2014. 11/13/2014-VEHICLE NOW WILL NOT STAY ON WHEN KEY IS TURNED, WILL TRY A BATTERY CHARGE. EXPECTING TO REPLACE BATTERY AFTER DIAGNOSTIC APPOINTMENT. I DON'T DRIVE IT THAT ... Read more
PORSCHE
BOXSTER (987)
(2009) - VEHICLE SPEED CONTROL
Nov 15, 2014
Incident date: Oct 24, 2014
VEHICLE STUCK IN NEUTRAL AFTER FEW SECONDS STOP AT STOP SIGN IN CROSS STREET. WAS ABLE TO DRIVE INTO HOTEL PARKING LOT A FEW FEET AWAY AND VEHICLE WAS TOWED HOME. MISSED FIRST REPAIR APPOINTMENT BUT RESCHEDULED FOR 11/20/2014. 11/13/2014-VEHICLE NOW WILL NOT STAY ON WHEN KEY IS TURNED, WILL TRY A BATTERY CHARGE. EXPECTING TO REPLACE BATTERY AFTER DIAGNOSTIC APPOINTMENT. I DON'T DRIVE IT THAT ... Read more
Incident date: Apr 10, 2013
THIS MODEL, IF IT COMES WITH ONE OF THE TWO LIGHT COLORED DASHBOARDS AVAILABLE (MINE IS ONE-BEIGE), HAS SEVERE GLARE PROBLEMS, CAUSED BY THE NUMBER OF VENTS, SPEAKER, AND OTHER OPENINGS ON THE UPPER DASH, ALL OF WHICH REFLECT IN THE WINDOW. PORSCHE NORTH AMERICA HAS VERIFIED THE PROBLEM, DEEMING IT A "CHARACTERISTIC", NOT A DEFECT. THE DEALER, THE AUTOGALLERY HAS ACKNOWLEDGED THE PROBLEM, ONE OF... Read more
Incident date: Apr 10, 2013
THIS MODEL, IF IT COMES WITH ONE OF THE TWO LIGHT COLORED DASHBOARDS AVAILABLE (MINE IS ONE-BEIGE), HAS SEVERE GLARE PROBLEMS, CAUSED BY THE NUMBER OF VENTS, SPEAKER, AND OTHER OPENINGS ON THE UPPER DASH, ALL OF WHICH REFLECT IN THE WINDOW. PORSCHE NORTH AMERICA HAS VERIFIED THE PROBLEM, DEEMING IT A "CHARACTERISTIC", NOT A DEFECT. THE DEALER, THE AUTOGALLERY HAS ACKNOWLEDGED THE PROBLEM, ONE OF... Read more