Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: Feb 2, 2015
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY WHILE ACCELERATING WHEN I FELT THE CAR SQUIRM AND NOTICED A LARGE CLOUD OF SMOKE BILLOWING FROM THE REAR OF THE VEHICLE. I PULLED OVER AND IDENTIFIED THE ISSUE AS A CATASTROPHIC COOLANT LEAK FROM THE ENGINE AREA (REAR) OF THE VEHICLE. I HAD THE VEHICLE TRANSPORTED HOME AND THEN TO A REPAIR SHOP WHERE THEY IDENTIFIED THE PROBLEM AS A COOLANT LINE THAT BECAM... Read more
Incident date: Feb 6, 2015
I WAS DRIVING ON INTERSTATE 15 NORTHBOUND WHEN I FELT THE REAR END OF MY CAR SLIP. I WAS TRAVELING AT APPROXIMATELY 70 MPG IN 5TH GEAR ON A 68 DEGREE EVENING. I LOOKED IN MY REAR VIEW MIRROR AND SAW SMOKE / STEAM COMING OUT OF THE ENGINE COMPARTMENT. I PULLED OVER AS SOON AS I COULD, WHICH WAS APPROXIMATELY 1 MINUTE LATER. THIS IS EXACTLY WHAT HAPPENED IN NHTSA ACTION PE13009. *JS
Incident date: Aug 31, 2014
A COOLANT LINE FITTING THAT IS EPOXIED INTO THE BLOCK BECAME SUDDENLY AND COMPLETELY DISCONNECTED. THE COOLANT ALL FLOWED OUT OF THE LEAK NEARLY INSTANTLY. THE POOL OF COOLANT CREATED A HAZARD FOR FOLLOWING CARS AND THE MOTOR NEEDED TO BE SHUT DOWN IMMEDIATELY AND THE CAR TOWED TO A SERVICE FACILITY. *JS
Incident date: Dec 5, 2014
RECENTLY, I PURCHASED TIE RODS FOR MY 1995 PORSCHE 911. I ORDERED THROUGH ECS TUNING (ORDER #: [XXX]), SHIPPED TO MY HOME. I INSPECTED THE TIE RODS, AND WHILE NOT IDENTICAL TO THE ORIGINAL MANUFACTURERS PARTS, THEY LOOKED SUBSTANTIALLY THE SAME. I INSTALLED THE TIE RODS (MADE BY HAMBURG TECHNIC) WITHOUT INSTALLATION DIFFICULTY. AS YOU ARE AWARE, TIE RODS ARE AN INTEGRAL PART OF THE STEERING ... Read more
Incident date: Dec 3, 2014
VEHICLE CAME IN FOR SMOG TEST AND FOUND FUEL LINE DRIPPING FUEL AT FUEL PRESSURE REGULATOR SIDE OF LINE. CHECKED FOR RECALLS AND FOUND THAT THERE IS A RECALL FOR REPLACEMENT OF THE FUEL LINE FOR THE EXACT ISSUE THAT WE ARE HAVING. INSPECTED FUEL LINE AND FOUND THAT THERE IS A KINK AT THE END OF THE LINE AS STATED AS THE DEFECT IN THE RECALL. CALLED THE PORSCHE DEALER LOCALLY AND THEY STATED THE RE... Read more
Incident date: Apr 8, 2014
RUBBER FUEL HOSE FROM WHEEL WELL ROUTED OVER EXHAUST HEADER TO FUEL RAIL ATTACHED TO CAM TOWER STARTED TO LEAK ON ENGINE AND FIRE STARTED. I WAS RIGHT THERE AND CAUGHT IT BEFORE THE FIRE GOT TOO BIG. *TR
Fire
PORSCHE
BOXSTER (987)
(2009) — POWER TRAIN
Nov 15, 2014
Incident date: Oct 24, 2014
VEHICLE STUCK IN NEUTRAL AFTER FEW SECONDS STOP AT STOP SIGN IN CROSS STREET. WAS ABLE TO DRIVE INTO HOTEL PARKING LOT A FEW FEET AWAY AND VEHICLE WAS TOWED HOME. MISSED FIRST REPAIR APPOINTMENT BUT RESCHEDULED FOR 11/20/2014. 11/13/2014-VEHICLE NOW WILL NOT STAY ON WHEN KEY IS TURNED, WILL TRY A BATTERY CHARGE. EXPECTING TO REPLACE BATTERY AFTER DIAGNOSTIC APPOINTMENT. I DON'T DRIVE IT THAT ... Read more
PORSCHE
BOXSTER (987)
(2009) — VEHICLE SPEED CONTROL
Nov 15, 2014
Incident date: Oct 24, 2014
VEHICLE STUCK IN NEUTRAL AFTER FEW SECONDS STOP AT STOP SIGN IN CROSS STREET. WAS ABLE TO DRIVE INTO HOTEL PARKING LOT A FEW FEET AWAY AND VEHICLE WAS TOWED HOME. MISSED FIRST REPAIR APPOINTMENT BUT RESCHEDULED FOR 11/20/2014. 11/13/2014-VEHICLE NOW WILL NOT STAY ON WHEN KEY IS TURNED, WILL TRY A BATTERY CHARGE. EXPECTING TO REPLACE BATTERY AFTER DIAGNOSTIC APPOINTMENT. I DON'T DRIVE IT THAT ... Read more
Incident date: Apr 10, 2013
THIS MODEL, IF IT COMES WITH ONE OF THE TWO LIGHT COLORED DASHBOARDS AVAILABLE (MINE IS ONE-BEIGE), HAS SEVERE GLARE PROBLEMS, CAUSED BY THE NUMBER OF VENTS, SPEAKER, AND OTHER OPENINGS ON THE UPPER DASH, ALL OF WHICH REFLECT IN THE WINDOW. PORSCHE NORTH AMERICA HAS VERIFIED THE PROBLEM, DEEMING IT A "CHARACTERISTIC", NOT A DEFECT. THE DEALER, THE AUTOGALLERY HAS ACKNOWLEDGED THE PROBLEM, ONE OF... Read more
Incident date: Apr 10, 2013
THIS MODEL, IF IT COMES WITH ONE OF THE TWO LIGHT COLORED DASHBOARDS AVAILABLE (MINE IS ONE-BEIGE), HAS SEVERE GLARE PROBLEMS, CAUSED BY THE NUMBER OF VENTS, SPEAKER, AND OTHER OPENINGS ON THE UPPER DASH, ALL OF WHICH REFLECT IN THE WINDOW. PORSCHE NORTH AMERICA HAS VERIFIED THE PROBLEM, DEEMING IT A "CHARACTERISTIC", NOT A DEFECT. THE DEALER, THE AUTOGALLERY HAS ACKNOWLEDGED THE PROBLEM, ONE OF... Read more
Incident date: Oct 17, 2014
TL* THE CONTACT OWNS A 2010 PORSCHE PANAMERA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
PORSCHE
CAYENNE TURBO
(2008) — ENGINE
Oct 29, 2014
Incident date: Oct 24, 2014
UNDER MODERATE ACCELERATION A COOLANT DISTRIBUTOR PIPE FAILED WITHOUT WARNING AND SPRAYED/LEAKED COOLANT ALL OVER THE ENGINE BAY AND UNDERNEATH THE CAR. THE FAILURE OCCURRED AT THE BACK OF THE ENGINE WHERE A PRESSED IN PIPE FITTING CAME LOOSE FROM THE ENGINE CASTING. REPAIR REQUIRED REMOVAL OF THE ENGINE AT A COST IN EXCESS OF $3.500. ALL THE COOLANT WAS LOST FROM THE ENGINE AND LUCKILY I WAS ON... Read more
Incident date: Apr 11, 2014
AIRBAG LIGHT STAYS ON DUE TO DEFECTIVE SEAT BELT HARNESS THAT NEEDS TO BE REPLACED. PORSCHE WILL NOT RECALL UNTIL IT RECEIVES A CERTAIN NUMBER OF COMPLAINTS. DOES SOMEONE HAVE TO BE INJURED OR KILLED UNTIL THEY RECALL IT? REPAIR COST I WAS QUOTED BY TWO REPAIR SHOPS WAS $500-$600 TO REPLACE THE DEFECTIVE HARNESS. I HAVE BEEN TOLD THAT THE AIRBAGS MAY NOT DEPLOY WITHOUT HARNESS REPLACEMENT. THIS IS... Read more
Incident date: Oct 13, 2014
ENGINE COOLANT HOSES ARE LEAKING ANTIFREEZE. EVERYTIME I POUR ANTIFREEZE INTO THE CAR IT COMES OUT, IM AFRAID IT MIGHT DAMAGE SOMETHING ELSE, LIKE THE ENGINE ETC. THEY HAVE PLASTIC HOSES ON THEM. *TR
PORSCHE
BOXSTER (987)
(2009) — POWER TRAIN
Oct 12, 2014
Incident date: Oct 12, 2014
VEHICLE (MANUAL TRANSMISSION) STUCK IN FIRST GEAR WHILE ENTERING CROSS STREET. VERY DANGEROUS SITUATION. I MANAGED TO AVOID AN ACCIDENT, BUT IT WAS A CLOSE CALL. THE 6 SPEED MANUAL TRANSMISSION IS UNABLE TO SHIFT OUT OF FIRST GEAR. *TR
Incident date: Sep 3, 2014
TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT THE BEIGE COLOR ON THE DASHBOARD CREATED A GLARE ON THE WINDSHIELD DUE TO THE SUN. ADDITIONALLY, THE CONTACT'S VISION WOULD BECOME IMPAIRED DUE TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Incident date: Sep 15, 2014
I PURCHASED THIS VEHICLE LISTED ABOVE 2007 PORSCHE 911 TURBO ON MONDAY SEPTEMBER 15TH 2014 FROM CARLSTADT NEW JERSEY. I BEGAN TO DRIVE THE VEHICLE BACK TO WHERE I CURRENTLY LIVE IN SUMMERVILLE, SC. APPROXIMATELY 30 MINUTES INTO THE DRIVE A LIGHT CAME ON IN THE GAUGE WHICH SAID COOLANT FAILURE. I IMMEDIATELY PULLED THE VEHICLE OVER AND TURN THE CAR OFF. I OPENED THE REAR HATCH WHERE THE ENGINE IS H... Read more
Incident date: Sep 4, 2014
LUXOR BEIGE DASHBOARD IS TOO BRIGHT AND REFLECTS IN THE WINDSHIELD CREATING BLIND SPOTS IN BRIGHT SUNLIGHT. A NEAR MISS HAPPENED BECAUSE OF THE TEMPORARY BLIND SPOT. DEPENDING ON THE GEOMETRY OF THE SUN AND THE CAR THE BLIND SPOT IN THE WINDOW FROM THE REFLECTION CAN BE ALMOST OPAQUE. IF ANOTHER VEHICLE IS SHADED IN THE REFLECTION BLIND SPOT THEN THE SHADED VEHICLE CAN BE ALMOST INVISIBLE.
PORSCHE
911 TURBO S
(2005) — ENGINE AND ENGINE COOLING
Sep 12, 2014
Incident date: Sep 6, 2014
I WAS DRIVING MY CAR ON CITY STREETS WHEN A WARNING MESSAGE APPEARED ON MY DASHBOARD INDICATING THAT I SHOULD CHECK MY ENGINE COOLANT LEVEL. I DROVE ON FOR A SHORT TIME (A FEW MINUTES) AND THEN PARKED BRIEFLY, SHUTTING OFF THE ENGINE (AGAIN FOR A FEW MINUTES) TO CONSIDER THE SITUATION AND TO CALL THE SERVICE DEPARTMENT OF MY DEALERSHIP (WHICH WAS CLOSED SINCE IT WAS LATE IN THE DAY). AS I WAS CL... Read more
Incident date: Aug 14, 2014
IN A PARKING LOT TRAVELING AT 7 MPH APPROX, APPLIED THE BRAKES AND THE PSM (STABILITY MANAGEMENT) LIGHTS AND BUZZERS CAME ON. LOST ALL BRAKES ON THE CAR AND COULD NOT STOP. PUMPED THE BRAKES AND STILL NO STOPPING CAPABILITY. HAD TO HIT A POLE TO AVOID PEDESTRIANS AND OTHER CARS. DEALER DIAGNOSED THE CAUSE AS A YAW SENSOR FAILURE WHICH THEY SAY CONTROLLED THE ABS. MECHANICAL BRAKES SYSTEMS WERE OPE... Read more
Crash
PORSCHE
CAYENNE TURBO
(2008) — ENGINE
Sep 3, 2014
Incident date: Oct 5, 2013
IN 2010, I BOUGHT A '08 CAYENNE TURBO AT 40K MILES. PRIOR TO DELIVERY, I HAD PORSCHE DEALERSHIP RUN A SYSTEM CHECK TO CONFIRM THE VEHICLE WAS MECHANICALLY SOLID & FREE OF DEFECTS. SUBSEQUENTLY, THEY PERFORMED A REPAIR ON THE COOLANT PIPES (STILL UNDER FACTORY WARRANTY) AND ASSURED ME IT WAS IN EXCELLENT CONDITION TO PURCHASE. 105K MILES: CAYENNE'S STARTER WAS MAKING NOISES AND NOT FUNCTIONING 100... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2009 PORSCHE CAYENNE. THE CONTACT STATED THE DRIVE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Incident date: Feb 14, 2014
UPON TAKING THE VEHICLE OUT OF THE DRIVEWAY I STARTED HEARING A TICKING SOUND COMING FROM THE ENGINE, SOMETHING LIKE A LIFTER HITTING THE BLOCK. I PULLED BACK IN TO MY DRIVEWAY AND CALLED A REPAIR SHOP AND SCHEDULED AN APPOINTMENT. WHEN MEETING WITH THE TECHNICIAN I WAS INFORMED THAT THE ENGINE HAD A SCORED CYLINDER AND THAT IT IS A COMMON ISSUE WITH THE MODEL AND YEAR. THE ONLY RECOURSE TO FIX TH... Read more
Incident date: Feb 14, 2014
UPON TAKING THE VEHICLE OUT OF THE DRIVEWAY I STARTED HEARING A TICKING SOUND COMING FROM THE ENGINE, SOMETHING LIKE A LIFTER HITTING THE BLOCK. I PULLED BACK IN TO MY DRIVEWAY AND CALLED A REPAIR SHOP AND SCHEDULED AN APPOINTMENT. WHEN MEETING WITH THE TECHNICIAN I WAS INFORMED THAT THE ENGINE HAD A SCORED CYLINDER AND THAT IT IS A COMMON ISSUE WITH THE MODEL AND YEAR. THE ONLY RECOURSE TO FIX TH... Read more
Incident date: Aug 19, 2014
TL* THE CONTACT OWNS A 1999 PORSCHE CARRERA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Incident date: May 13, 2012
SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BE... Read more
Incident date: May 13, 2012
SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BE... Read more
Incident date: May 13, 2012
SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BE... Read more
Incident date: May 13, 2012
SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BE... Read more
Incident date: Aug 20, 2014
VEHICLE WAS PARKED IN GARAGE. WENT TO USE IT, OPENED DOOR TO DRIVERS SIDE, DASH READS IGNITION LOCK FAULT. WOULD NOT START, WOULD NOT COME OUT OF PARK. TOWED TO DEALER (AFTER TOWING CO. DID EMERGENCY UNLOCK OF TRANSMISSION TO GET OUT OF GARAGE. VEHICLE HAS BEEN AT PORSCHE DEALERSHIP FOR A WEEK NOW, TOLD AT FIRST IGNITION SWITCH WAS BAD. REPLACED AND STILL NOT FUNCTIONING (NO START) NOW TOLD C... Read more
Incident date: Aug 20, 2014
VEHICLE WAS PARKED IN GARAGE. WENT TO USE IT, OPENED DOOR TO DRIVERS SIDE, DASH READS IGNITION LOCK FAULT. WOULD NOT START, WOULD NOT COME OUT OF PARK. TOWED TO DEALER (AFTER TOWING CO. DID EMERGENCY UNLOCK OF TRANSMISSION TO GET OUT OF GARAGE. VEHICLE HAS BEEN AT PORSCHE DEALERSHIP FOR A WEEK NOW, TOLD AT FIRST IGNITION SWITCH WAS BAD. REPLACED AND STILL NOT FUNCTIONING (NO START) NOW TOLD C... Read more
Incident date: Aug 6, 2014
THE CAR WAS DRIVEN SLOWLY (5 MPH) TO THE BACK OF LARGE PARKING LOT. AS THE SPACE WAS ENTERED AND DRIVER ATTEMPTED TO STOP CAR, THE CAR ACCELERATED AND CONTINUED THROUGH THE END OF THE PARKING SPACE, WENT OVER THE GRASS DIVIDER, DOWN A HILL AND HIT A PARKED CAR. DRIVER WAS ATTEMPTING TO STEP ON BRAKES TO STOP VEHICLE. *TR
Crash
Incident date: Aug 6, 2014
THE CAR WAS DRIVEN SLOWLY (5 MPH) TO THE BACK OF LARGE PARKING LOT. AS THE SPACE WAS ENTERED AND DRIVER ATTEMPTED TO STOP CAR, THE CAR ACCELERATED AND CONTINUED THROUGH THE END OF THE PARKING SPACE, WENT OVER THE GRASS DIVIDER, DOWN A HILL AND HIT A PARKED CAR. DRIVER WAS ATTEMPTING TO STEP ON BRAKES TO STOP VEHICLE. *TR
Crash
Incident date: Aug 5, 2014
REAR BRAKES (BOTH SIDES) BEGAN APPLYING THEMSELVES WITH NO DRIVER INPUT, LOCKING UP WITHIN ABOUT 5 SECONDS. *TR
Incident date: Jul 21, 2014
DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN IS WHAT WOULD HAVE HAPPENED IS IT WAS ME OR MY WIFE , WE ARE NOT FLEXIBLE ENOUGH TO GET OUT FROM OTHE... Read more
Incident date: Jul 21, 2014
DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITHOUT WARNING LUCKILY IT HAPPENED TO MY YOUNG SON SO HE COULD GET OUT AND GET IN FROM OTHER DOOR TO DRIVE TO DEALER. DEALER HAD TO REPLACE THE NEW DOOR LOCK, ACCORDING TO DEALER SAME THING HAD HAPPENED TO FEW CARS.IN THE PAST. MY CONCERN IS WHAT WOULD HAVE HAPPENED IS IT WAS ME OR MY WIFE , WE ARE NOT FLEXIBLE ENOUGH TO GET OUT FROM OTHE... Read more
PORSCHE
PANAMERA 4S
(2010) — ELECTRICAL SYSTEM
Jul 29, 2014
Incident date: Jul 26, 2014
MY CAR HAS KEYLESS ENTRY TO TURN ON AND OFF IGNITION. WHEN I PARKED THE CAR IN THE GARAGE, I TURNED OFF THE IGNITION BUT FAILED TO PUT THE CAR IN PARK AND IT WAS LEFT IN DRIVE. I WALKED AWAY FROM THE CAR AND IT BEGAN TO ROLL BACKWARDS WHERE IT HIT MY BASKETBALL POLE AND CAUSED QUITE A BIT OF DAMAGE TO THE CAR. I THINK THERE IS A DESIGN FLAW WITH THE KEYLESS ENTRY ON THIS VEHICLE. WITH KEYED EN... Read more
Crash
PORSCHE
BOXSTER (987)
(2010) — POWER TRAIN
Jul 20, 2014
Incident date: Jul 19, 2014
I WAS DRIVING ON A MAJOR 8-LANE HIGHWAY. I SHIFTED UNEVENTFULLY THROUGH THE GEARS, UNTIL I ATTEMPTED TO SHIFT FROM 5TH TO 6TH. AT THIS POINT, I DISCOVERED THAT THE SHIFT LEVER OFFERED NO RESISTANCE AND HAD NO EFFECT: THE SHIFT LINKAGE HAD FAILED CATASTROPHICALLY AND WITHOUT WARNING. THE CAR WAS IN 5TH AND I COULD NO LONGER CHANGE THE GEAR. BECAUSE I AM AN EXPERIENCED DRIVER AND KNEW THE AREA, I WA... Read more
Incident date: Jul 14, 2014
WAS DRIVING ON THE FLORIDA TURNPIKE IN THE MIAMI AREA, UNDER RUSH HOUR TRAFFIC, DOING ABOUT 75-80 MPH WHEN THE FRONT LEFT TIRE BLEW UP FROM THE SIDE WALL. ALMOST LOST CONTROL OF THE CAR. THE TIRE HAS A 4" OPENING ON THE SIDEWALL CLOSE TO THE WHEEL. CALLED HANKOOK, THEY SENT ME TO A LOCAL DISTRIBUTOR WHO SAID HE COULDN'T DO ANYTHING ABOUT IT. TIRES WERE ABOUT 2 YEARS OLD WITH PLENTY OF THREAD L... Read more
PORSCHE
911 CARRERA
(2004) — ENGINE
Jul 15, 2014
Incident date: May 15, 2012
TL* THE CONTACT OWNS A 2004 PORSCHE 911 CARRERA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND FAILED TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, WHO INFORMED THE CONTACT THAT THE INTERMEDIATE SHAFT (IMS) FAILED, WHICH CAUSED THE ENGINE TO STALL. THE VEH... Read more
PORSCHE
987 CAYMAN
(2009) — AIR BAGS
Jul 10, 2014
Incident date: Feb 8, 2014
HIT BY 2005 CHEVROLET TAHOE. INITIAL IMPACT THE DRIVER'S SIDE DOOR. AIR BAG DID NOT ACTIVATE NOR DEPLOY. THERE WAS ALSO IMPACT ON THE PASSENGER SIDE DOOR . THE PASSENGER SIDE AIR BAG DID ACTIVATE BUT DID NOT DEPLOY HAVE PICTURE TO SUPPORT STATEMENT. UPDATED 12/17/14 UPDATED 08/23/2017*CT
Crash
2 injured
PORSCHE
CAYENNE TURBO
(2008) — ENGINE
Jul 6, 2014
Incident date: Jun 22, 2014
WHILE DRIVING, ALL OF THE SUDDEN FELT A STRONG COOLANT SMELL, SLOWED DOWN IMMEDIATELY AND DROVE HOME. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE COUPLING PIPE THAT INSERTS INTO THE WATER DISTRIBUTOR WAS COMING OUT. THE GLUE THAT HELD THE PIPE IN PLACE FAILED AND THE PIPE WAS 60% OUT! I STOPPED IN TIME BEFORE THE PIPE COMPLETELY BLEW OUT AND SUDDEN LOSS OF COOLANT OCCURRED, THE PIPE WAS ... Read more
Incident date: Apr 19, 2014
TL* THE CONTACT OWNS A 2005 PORSCHE BOXSTER. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 55 MPH, THE ENGINE MADE A LOUD NOISE, VARIOUS WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTH... Read more
Incident date: Apr 19, 2014
TL* THE CONTACT OWNS A 2005 PORSCHE BOXSTER. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 55 MPH, THE ENGINE MADE A LOUD NOISE, VARIOUS WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTH... Read more
Incident date: Apr 19, 2014
TL* THE CONTACT OWNS A 2005 PORSCHE BOXSTER. THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 55 MPH, THE ENGINE MADE A LOUD NOISE, VARIOUS WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTH... Read more
Incident date: Jun 2, 2014
I NOTICED A SMALL COOLANT LEAK FROM THE REAR DRIVERS SIDE OF THE ENGINE. THIS LEAK BECAME MORE PROMINENT OVER THE NEXT SEVERAL DAYS. I TOOK MY CAR TO THE SHOP TO HAVE IT EVALUATED AND IT WAS DETERMINED THAT 4 OUT OF 6 COOLANT FITTINGS WERE LEAKING. THE DESIGN FROM PORSCHE HAS THE COOLANT HOSES AFFIXED USING AN EPOXY. AFTER MANY HEAT CYCLES AND TIME, THIS EPOXY FAILS AND COOLANT LEAKS FROM THE ... Read more
Incident date: May 29, 2014
A SMALL ROCK CAME THROUGH THE FRONT AIR INLET ON DRIVERS SIDE OF THE CAR STRIKING THE FRONT AC CONDENSER. THIS CAUSED A LOSS OF FREON THAT BOTH ENTERED THE CABIN THROUGH THE SYSTEM VENTS AND SPEWED AC OIL INTO THE LEFT FRONT OF THE CAR, LEFT FRONT TIRE, ETC. THIS PRESENTED A HAZARD FROM INHALATION OF FREON GAS SUCKED INTO THE HVAC SYSTEM AS WELL AS THE POSSIBILITY OF OIL CONTAMINATING THE FRONT TI... Read more
Incident date: Jun 3, 2014
"PERMANENT" COOLANT HOSE ATTACHMENT FAILED; IT CAME LOOSE FROM ITS MOUNTING IN THE ENGINE RESULTING IN COOLANT SPRAYED ONTO TIRE, WITH COMPLETE LOSS OF CONTROL DURING A TURN , INCLUDING 270 DEGREE SPIN, AND LEAVING ROADWAY; FORTUNATELY NO OTHER VEHICLES WERE NEARBY, SO A COLLISION WAS AVOIDED. APPARENTLY, THIS IS NOT AN UNUSUAL FAILURE WITH THE GT3 ENGINE. NOTE: THIS WAS NOT A COOLANT HOSE OR HOSE... Read more
Incident date: Jun 3, 2014
"PERMANENT" COOLANT HOSE ATTACHMENT FAILED; IT CAME LOOSE FROM ITS MOUNTING IN THE ENGINE RESULTING IN COOLANT SPRAYED ONTO TIRE, WITH COMPLETE LOSS OF CONTROL DURING A TURN , INCLUDING 270 DEGREE SPIN, AND LEAVING ROADWAY; FORTUNATELY NO OTHER VEHICLES WERE NEARBY, SO A COLLISION WAS AVOIDED. APPARENTLY, THIS IS NOT AN UNUSUAL FAILURE WITH THE GT3 ENGINE. NOTE: THIS WAS NOT A COOLANT HOSE OR HOSE... Read more
Incident date: May 4, 2014
WE FOUND A HUGE LEAK IN THE COOLANT SYSTEM WHILE THE CAR WAS PARKED, A PORSHE TECHNICIAN IDENTIFIED THAT ON THE COOLANT DISTRIBUTOR BEHIND THE ENGINE THERE IS A COUPLER WHICH WAS GLUED ONTO THE DISTRIBUTOR. THE GLUE DETACHED AND THE COOLANT PIPE BLEW OUT CAUSING THE ENTIRE ENGINE TO LOSE COOLANT. I BELIEVE THAT IT IS A PURE DESIGN ISSUE AND PORSCHE DID NOT ISSUE A RECALL ON IT. IT WAS VERY EXPENS... Read more