Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: Jan 29, 2015
THERE ARE SO MANY PROBLEMS WITH THIS CAR.. COOLANT PIPES LEAK. OILS LEAKAGE. FAILURE OF LIGHTS ELICTRICAL ISSUES SUCH AS HORN, REMOTE ENTRY, SUSPENSION AXLE WHEEL BARRINGS. FUEL INJECTORS. WHILE DRIVING THE VEHICLE THE CAR
Incident date: Jan 29, 2015
THERE ARE SO MANY PROBLEMS WITH THIS CAR.. COOLANT PIPES LEAK. OILS LEAKAGE. FAILURE OF LIGHTS ELICTRICAL ISSUES SUCH AS HORN, REMOTE ENTRY, SUSPENSION AXLE WHEEL BARRINGS. FUEL INJECTORS. WHILE DRIVING THE VEHICLE THE CAR
Incident date: Jan 29, 2015
THERE ARE SO MANY PROBLEMS WITH THIS CAR.. COOLANT PIPES LEAK. OILS LEAKAGE. FAILURE OF LIGHTS ELICTRICAL ISSUES SUCH AS HORN, REMOTE ENTRY, SUSPENSION AXLE WHEEL BARRINGS. FUEL INJECTORS. WHILE DRIVING THE VEHICLE THE CAR
Incident date: Feb 22, 2017
CAMSHAFT ADJUSTER BOLTS FAILED... VEHICLE LOST POWER WHILE DRIVING, INCLUDING BRAKING SYSTEM AND POWER STEERING. PORSCHE RECALLED SOME 2011S, BUT NO 2012 WERE RECALLED FOR THE SAME PROBLEM. I HAVE KEPT THE FAULTY PARTS WHICH MATCH PART NUMBER WITH KNOWN DEFECT. PORSCHE WOULD NOT HONOR GOODWILL OR ANY DISCOUNT, EVEN WITH PROOF OF MATCHING NUMBERS PER THE MANUFACTURER.
Incident date: Feb 23, 2017
PORSCHE CAYENNE 2012. HAS TRANSMISSION CASING ISSUES AND THEY ARE NOT RECALLING IT! HAD TRANSMISSION CASING REPLACED WITH UNMODIFIED PART AND IN LESS THAT 25K ITS BROKEN AGAIN. WORRY ABOUT MY SAFETY ON THE ROAD AS IM TRAVELING WITH KIDS AND ELDERLY A LOT. THEY COVERED FIRST EMPLACEMENT AS THE VEHICLE WAS UNDER WARRANTY, BUT REFUSE TO COVER SECOND REPLACEMENT LABOR COSTS! ITS UNACCEPTABLE! PORSCH... Read more
Incident date: Dec 1, 2016
FAILURE OF THE HIGH PRESSURE FUEL PUMP CAUSED LOSS OF POWER. VEHICLE DRIVEN TO PORSCHE DEALER WHO WAS TOO BUSY TO DO A SCAN FOR AN ENTIRE WEEK AND SENT ME AWAY ON A 65 MPH HIGHWAY. MY REPAIR SHOP SCANNED AND IDENTIFIED THE PROBLEM. CAR AT HOME TO BE TOWED INTO PORSCHE DEALER FOR REPAIRS. CANNOT BE DRIVEN BECAUSE LOSS OF POWER COULD CAUSE SUDDEN STOP AND SERIOUS ACCIDENT ON HIGHWAY.
Incident date: Jun 25, 2015
MY 2013 BOXSTER IS CURRENTLY AT THE DEALER FOR REPAIRS FOR THE 7TH TIME DUE TO RODENT DAMAGE TO WIRING. PORSCHE USED A SOY BASED COMPOUND ON ITS WIRES WHICH IS EXTREMELY ATTRACTIVE TO RODENTS. PORSCHE GERMANY AND PORSCHE NORTH AMERICA DENY THE USE OF THESE PRODUCTS. AN EMAIL YESTERDAY STATED "WE DO NOT HAVE ANY INFORMATION THAT INDICATES WE CURRENTLY OR PREVIOUSLY USED A SOY BASED PRODUCT IN OU... Read more
PORSCHE
CAYENNE TURBO
(2011) — ENGINE
Feb 22, 2017
Incident date: Feb 21, 2017
LATE 2010 TO EARLY 2012 PORSCHE CAYENNE VEHICLES WITH V8 ENGINES HAVE A MANUFACTURING DEFECT WITH BOLTS THAT HOLD THE CAMSHAFT ADJUSTERS. THE WEAK BOLTS IN QUESTION ARE MADE OF ALUMINUM AND HAVE BEEN EXPERIENCING FAILURES WHERE THEY SHEER OFF, CAUSING CATASTROPHIC DAMAGE TO THE ENGINE. IF THIS FAILURE OCCURS WHEN THE VEHICLE IS AT SPEED, A LOSS OF POWER BRAKING AND STEERING WILL OCCUR AS A RESUL... Read more
Incident date: Apr 20, 2016
THE COOLANT PIPE CRACKS AND CAUSE LEAK
Incident date: Feb 1, 2017
MAJOR COOLANT LEAK ON TOP OF ENGINE ..ENGINE MUST COME OUT $6000 EST AT PORSCHE DEALER. COMMON PROBLEM I TOLD..PORSCHE SHOULD RECALL THIS ISSUE!!
Incident date: Nov 1, 2016
THE CAMSHAFT ACTUATOR BOLTS BREAK AND CAUSING INTERNAL DAMAGE TO THE ENGINE, THE VEHICLE LOSE POWER SUDDENLY AND DIFFICULT TO ENGAGE THE BRAKE PEDAL.
Incident date: Nov 9, 2016
SNAPPED ALUMINUM CAMSHAFT SENSOR BOLT RESULTED IN TOTAL ENGINE FAILURE. THIS IS A KNOWN ISSUE BY PORSCHE AG HAS RESULTED IN AN AMENDMENT IN AN EXISTING SERVICE BULLETIN (WC-22) AND ALSO A RECALL OF OVER 14000 CAYENNES AND PANAMERAS IN CHINA.
PORSCHE
CAYENNE TURBO
(2011) — ENGINE
Jan 30, 2017
Incident date: Jan 17, 2017
CAMSHAFT ADJUSTER BOLTS STARTING TO BECOME LOOSE AND BACK OUT, WHICH IS A KNOWN MANUFACTURING DEFECT ON THOSE CARS, CAN LEAD TO SUDDEN UNPREDICTABLE LOSS OF STEERING AND BRAKING, AND POTENTIALLY ACCIDENTS, ESPECIALLY WITH VERY HEAVY AND VERY FAST CAR LIKE THIS ONE. DEALER QUOTED $4000 TO FIX WITH NEW BOLTS AND ADJUSTERS. ATTACHED ARE PICTURES TAKEN WITH A BORESCOPE FROM MY ENGINE. I AM SCARED TO D... Read more
Incident date: Jan 25, 2017
CAMSHAFT BOLTS FRACTURED. VEHICLE WAS STATIONARY AND WAS GETTING AN OIL CHANGE AT A PORSCHE MECHANIC. THIS COULD HAVE RESULTED IN FATALITIES AND FURTHER ENGINE DAMAGE HAD I BEEN DRIVING THE VEHICLE. THIS DEFECT WAS RECALLED ON THIS MODEL IN CHINA DUE TO IT BEING A SAFETY ISSUE. PORSCHE MUST BE HELD ACCOUNTABLE FOR THIS DEFECT IN THE US, AS IT IS AWARE OF THIS ISSUE. THIS IS CAN BE A DEVASTATING HA... Read more
Incident date: Apr 2, 2012
THE CAR WAS BEING DRIVEN WHEN SUDDENLY THE COOLANT SYSTEM FAILED AND COOLANT SPILLED FROM UNDER THE ENGINE CAUSING MY CAR TO SKID OUT OF CONTROL. THE COOLANT ALSO POSED A HAZARD TO OTHER CARS ON THE ROAD DUE TO THE EXTREMELY SLIPPERY NATURE OF THE LIQUID. THE CAR HAD TO BE TOWED TO AN INDEPENDENT MECHANIC. THE COOLANT LINES HAD TO BE REPLACED AND WELDED RATHER THAN THE EPOXY GLUE THAT WAS USED I... Read more
Incident date: Jan 19, 2017
CAR HEATING SYSTEM CUT OUT. I WAS DRIVING ON A HIGHWAY AT BELOW FREEZING TEMPERATURES AND THE HEATER SYSTEM DIED. NOT HAVING HEAT, THE WINDSHIELD FOGGED UP IMMEDIATELY AND COLD RAIN STARTED FREEZING ON THE WINDSHIELD REQUIRING ME CONTINUOUSLY CLEAR IT WITH WASHER FLUID UNTIL THE CAR RAN OUT OF WASHER FLUID AND I HAD TO STOP. AFTER DOING SOME INTERNET RESEARCH IT SEEMS LIKE THIS IS A PROBLEM A... Read more
Incident date: Jan 19, 2017
CAR HEATING SYSTEM CUT OUT. I WAS DRIVING ON A HIGHWAY AT BELOW FREEZING TEMPERATURES AND THE HEATER SYSTEM DIED. NOT HAVING HEAT, THE WINDSHIELD FOGGED UP IMMEDIATELY AND COLD RAIN STARTED FREEZING ON THE WINDSHIELD REQUIRING ME CONTINUOUSLY CLEAR IT WITH WASHER FLUID UNTIL THE CAR RAN OUT OF WASHER FLUID AND I HAD TO STOP. AFTER DOING SOME INTERNET RESEARCH IT SEEMS LIKE THIS IS A PROBLEM A... Read more
PORSCHE
911 CARRERA S CABRIOLET
(2006) — ELECTRICAL SYSTEM
Jan 12, 2017
Incident date: Jan 6, 2017
PORSCHE HAS HAD STARTING ISSUES FOR OVER 5 YEARS. BATTERY REPLACED 4 YEARS, RETESTED TWO TIME FOUND GOOD AND FULLY CHARGE. CALLED THREE PORSCHE DEALERS AND WAS GIVE A PART NUMBER FOR THE REPLACEMENT OF A DEFECTIVE POSITIVE BATTERY CABLE/ CONNECTOR INTO FIREWALL STUD THAT WAS NOT INDICATED IN ANY MAINTENANCE BROCHURES ISSUED BY PORSCHE CARS OF NORTH AMERICA, ATLANTA, GEORGIA, IMPORTER. WAS ADVIS... Read more
Incident date: Dec 4, 2015
WHILE DRIVING HOME FROM WORK IN DECEMBER 2015, ON A LOCAL ROAD NEAR MY HOME, THE ENGINE BEGAN EMITTING A LARGE STEAM CLOUD BEHIND THE VEHICLE AND THE COOLANT LEVEL LIGHT APPEARED. I PULLED OVER AND THERE WAS A MAJOR COOLANT LEAK BEHIND THE CAR. I HAD THE CAR TAKEN TO A SHOP, AND THEY IDENTIFIED THE ISSUES AS ONE OF THE COOLANT PIPES HAD SEPARATED FROM THE ENGINE AND DUMPED ALL OF THE COOLANT ON TH... Read more
Incident date: Dec 8, 2016
I EXPERIENCED A SIMILAR PROBLEM WITH MY 2013 CAYENNE S THAT WAS PREVIOUSLY INVESTIGATED (PE13-009) BY THE NHTSA IN THE PORSCHE 911. WHILE MY WIFE WAS DRIVING ON A HIGHWAY THE COOLANT HOSE COMPLETELY SEPARATED FROM THE HOUSING CAUSING THE CAR TO RAPIDLY OVERHEAT WITHOUT WARNING. EXCESSIVE SMOKE FORCED MY WIFE TO PULL OVER AND TO EXIT THE VEHICLE WITH 2 SMALL CHILDREN IN AN UNSAFE AREA OF THE HIGH... Read more
Incident date: Oct 4, 2016
THE ENGINE OF MY PORSCHE PANAMERA WENT INTO A TOTAL FAILURE BECAUSE OF FAULTY DESIGN/PARTS BY THE MANUFACTURER (I.E. SCREWS BROKE INSIDE THE CAMSHAFT/BLOCK). AFTER DOING RESEARCH ONLINE, THIS IS A VERY COMMON PROBLEM WITH PORSCHE PANAMERA, EVEN THE SERVICE MANAGER AT THE DEALERSHIP (PORSCHE OF ORLANDO) TOLD ME THIS. DUE TO THIS ISSUE, THE CAR, WHILE MY SON WAS DRIVING, ESSENTIALLY STOPPED WORKING... Read more
Incident date: Nov 22, 2016
ALUMINUM COOLANT TUBES WHICH APPARENTLY ARE GLUED TOGETHER VIA THE OEM FACTORY BECOME OLD AND BRITTLE AND BLOW APART. COOLANT IS THEN POURING OUT OF THE ENGINE AT A HIGH RATE INTO THE CITY STREET. IN MY CASE, I WAS SITTING AT A RED TRAFFIC LIGHT WHEN THE COOLANT PIPE BURST/SEPARATED. IN ORDER TO FIX/REPAIR THE ISSUE, THE ENGINE MUST BE REMOVED FROM THE VEHICLE AND THE 8 COOLANT TUBES MUST BE WELD... Read more
Incident date: Nov 7, 2016
CAMSHAFT ADJUSTER BOLTS SNAPPED WHILE IN OPERATING MODE.BEING MADE OF ALUMINUM NOT STEEL AS IN PREVIOUS YEARS CAUSED THE ENGINE TO STOP OPERATING. PORSCHE USA REFUSED TO COOPERATE CITING AN OUT OF WARRANTY REASON.VEHICLE ONLU HAD 84000 MILES WHEN THIS FACTORY DEFECT HAS EFFECTED THE ENGINE.
PORSCHE
CAYENNE TURBO
(2011) — ENGINE
Nov 16, 2016
Incident date: Nov 12, 2016
MAJOR ENGINE FAILURE -RELATED TO DEFECT IDENTIFIED IN VOLUNTARY WORKSHOP CAMPAIGN WC-22-IN THE ALUMINUM CAMSHAFT ADJUSTER BOLTS WHICH HAVE A TENDENCY TO SHEER OFF, WHICH PREVENT THE CAMSHAFTS FROM RUNNING. IF THIS OCCURS IN THE CAMSHAFT THAT OPERATES THE VACUUM PUMP, THE POWER BRAKING WILL ALSO FAIL, WHICH WILL RESULT IN AN EXTREMELY DANGEROUS SITUATION ESPECIALLY IF THE DRIVER DOES NOT HAVE THE S... Read more
Incident date: Nov 15, 2016
TOOK MY PORSCHE BOXSTER TO THE LOCAL PORSCHE DEALER FOR AN OIL CHANGE. THEY CALLED ME BACK AND SAID MY CAR HAD A GASOLINE FUEL LEAK AND NEEDED A REPLACEMENT FUEL LEVEL SENSOR IT WAS CRACKED AND LEAKING FUEL.. THE SERVICE ORDER AT PICKUP SAID MECHANIC NOTED FUEL DRIPPING FROM GAS TANK...NOTED LEAKING FROM CRACKS IN THE SENDING UNIT WHERE THE PRESSURIZED FUEL OUTLET IS, REPLACED SENDING UNIT AND SEA... Read more
PORSCHE
PANAMERA S
(2010) — ENGINE
Nov 3, 2016
Incident date: Oct 27, 2016
MY ENGINE LIGHT CAME ON WHILE I WAS DRIVING SO I TOOK IT TO A MECHANIC AND HE TELLS ME IT'S THE CAMSHAFT ADJUSTER IS CAUSING THE PROBLEM. THIS SEEMS TO BE AN OCCURRENCE ON 2010-11 MODELS AND IS EMISSIONS RELATED BUT CAN CAUSE ENGINE STALL. *TR
Incident date: Oct 23, 2016
FAULTY CAMSHAFT BOLTS IN EARLY V8'S OF THIS GENERATION (2011 MODELS) RESULTING IN LOSS OF ENGINE POWER, AND SOMETIMES BRAKES. VEHICLE BROKE DOWN IN THE MIDDLE OF A BUSY ROAD, LUCKILY WAS NOT AT HIGHWAY SPEED OR IT COULD HAVE BEEN VERY DANGEROUS.
Incident date: Oct 17, 2016
I WAS DRIVING ON THE HIGHWAY. ACCELERATING AS I WAS MERGING INTO THE HIGHWAY. I SAW SMOKE COMING OUT THE BACK. CHECK COOLANT LIGHT CAME ON. WHEN I STOPPED I SAW COOLANT EVERYWHERE UNDERNEATH THE CAR. THE DEALERSHIP DETERMINED THE GLUE FROM THE COOLANT TUBES FAILED AND NEEDS TO INSTALL NEW COOLANT PIPES. *TR
Incident date: Oct 3, 2016
FOR SAFETY: AIRBAG FAULT AND EARNING LIGHT APPEARING APPROXIMATELY 60K MILES IN. FROM A SIMPLE GOOGLE SEARCH, IT APPEARS TO BE A WIDESPREAD ISSUE. WHEN CONTACTING BOTH PORSCHE LOCALLY AND PORSCHE CORPORATE TO AMEND, BOTH REFUSE REPAIRS BY CITING VEHICLE'S AGE (ALTHOUGH THIS IS A PREVALENT, KNOWN ISSUE). FOR PERFORMANCE FEATURES: PCM FAILURE; PCM IS THE NAVIGATION AND RADIO CONSOLE SYSTEM. A... Read more
Incident date: Oct 3, 2016
FOR SAFETY: AIRBAG FAULT AND EARNING LIGHT APPEARING APPROXIMATELY 60K MILES IN. FROM A SIMPLE GOOGLE SEARCH, IT APPEARS TO BE A WIDESPREAD ISSUE. WHEN CONTACTING BOTH PORSCHE LOCALLY AND PORSCHE CORPORATE TO AMEND, BOTH REFUSE REPAIRS BY CITING VEHICLE'S AGE (ALTHOUGH THIS IS A PREVALENT, KNOWN ISSUE). FOR PERFORMANCE FEATURES: PCM FAILURE; PCM IS THE NAVIGATION AND RADIO CONSOLE SYSTEM. A... Read more
Incident date: Aug 8, 2016
STRONG SMELL OF GASOLINE EVIDENT ON DRIVER'S SIDE REAR WHEN STATIONARY OR EVEN NOT RUNNING AND PARKED . RESEARCH ONLINE WITH THE SEARCH CRITERIA OF "GASOLINE SMELL ON DRIVER SIDE REAR" PRODUCED NUMEROUS COMPLAINTS AND QUESTIONS ON THIS PHENOMENON. THE CULPRIT IS THE FUEL PUMPS/FILTERS/SEALS FOR THE TWO GASOLINE TANKS. THEY ARE MAKE FROM PLASTIC AND ARE PRONE TO CRACKS OR LEAKS FROM FULL TANKS. ... Read more
Incident date: Aug 28, 2016
TL* THE CONTACT OWNS A 2005 PORSCHE BOXSTER. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE BECAUSE THE IGNITION KEY WAS LOCKED INSIDE THE IGNITION. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED A CABLE ADJUSTMENT WITH THE TRANSMISSION AND THE KEY. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 03V004000 ... Read more
Incident date: Aug 10, 2016
IT LOST POWER BRAKES DURING MY DRIVING AT 45 MILES/HOUR. THE VEHICLE COULDN'T STOP MORE THAN 200 YARD BEFORE A TRAFFIC LIGHT. I ALMOST HIT INTO TRAFFIC WHICH RUNS AT 55 MILES PER HOUR. THE CAR DROVE ABOUT 25000 MILES WHEN POWER BRAKES FAILED. PORSCHE SAID VEHICLE'S VACUUM PUMP BROKEN. THEY FIXED. I ASKED THEM WHAT IS LIFE FOR A VACUUM PUMP, THEY REJECTED TO ANSWER. I ASKED THEM WHY THE VACUUM PUMP... Read more
Incident date: Aug 10, 2016
IT LOST POWER BRAKES DURING MY DRIVING AT 45 MILES/HOUR. THE VEHICLE COULDN'T STOP MORE THAN 200 YARD BEFORE A TRAFFIC LIGHT. I ALMOST HIT INTO TRAFFIC WHICH RUNS AT 55 MILES PER HOUR. THE CAR DROVE ABOUT 25000 MILES WHEN POWER BRAKES FAILED. PORSCHE SAID VEHICLE'S VACUUM PUMP BROKEN. THEY FIXED. I ASKED THEM WHAT IS LIFE FOR A VACUUM PUMP, THEY REJECTED TO ANSWER. I ASKED THEM WHY THE VACUUM PUMP... Read more
Incident date: Aug 24, 2016
TL* THE CONTACT OWNS A 2008 PORSCHE CAYENNE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION DRAIN LINE WAS PLUGGED, WHICH CAUSED THE ELECTRICAL ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,340.
Incident date: Aug 24, 2016
TL* THE CONTACT OWNS A 2008 PORSCHE CAYENNE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION DRAIN LINE WAS PLUGGED, WHICH CAUSED THE ELECTRICAL ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,340.
Incident date: Jun 17, 2016
THE CAR STOPPED WHILE BEING DRIVEN IN TRAFFIC ON A BUSY SUBURBAN ROAD. THE CAR WOULD NOT RESTART. RIGHT BEFORE THE CAR SUDDENLY STOPPED THE PSM LIGHT CAME ON. THIS WAS THE ONLY THING THAT OCCURRED PRIOR TO THE SUDDEN STOP. THE CAR WAS PUSHED OUT OF THE ROAD AND FLAT BEDDED TO PAUL MILLER PORSCHE IN PARSIPPANY, N.J. THE SERVICE TECHNICIAN(S) FOUND THAT AT LEAST ONE ALUMINUM BOLT FROM THE CAM... Read more
Incident date: Jun 2, 2016
TL* THE CONTACT OWNED A 2006 PORSCHE CAYENNE EQUIPPED WITH AN AC DELCO BATTERY, MODEL NUMBER 49-60 (NA). THE CONTACT STATED THAT THE DRIVER AND PASSENGER WERE FOUND DECEASED IN THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE CAUSE OF DEATH WAS DUE TO TOXIC FUMES COMING FROM THE BATTERY LOCATED UNDER THE DRIVER'S SEAT. THE MANUFACTURER WAS NOTIFIED.
2 deaths
Incident date: Jun 2, 2016
TL* THE CONTACT OWNED A 2006 PORSCHE CAYENNE EQUIPPED WITH AN AC DELCO BATTERY, MODEL NUMBER 49-60 (NA). THE CONTACT STATED THAT THE DRIVER AND PASSENGER WERE FOUND DECEASED IN THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE CAUSE OF DEATH WAS DUE TO TOXIC FUMES COMING FROM THE BATTERY LOCATED UNDER THE DRIVER'S SEAT. THE MANUFACTURER WAS NOTIFIED.
2 deaths
PORSCHE
PANAMERA S E-HYBRID
(2012) — FUEL/PROPULSION SYSTEM
Aug 12, 2016
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA S E-HYBRID. THE CONTACT NOTICED STRONG FUEL FUMES INSIDE THE VEHICLE. THE CONTACT HAD TO DRIVE THE VEHICLE WITH THE WINDOWS DOWN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. WHILE DRIVING 35 MPH, THE VEHICLE DRIFTS TO THE RIGHT. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO KEEP THE VEHICLE IN POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD SHIFTED AND NEEDED TO BE UNBOLTED AND SHIFTED BACK INTO THE PROPER POSITION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE F... Read more
Incident date: Aug 9, 2016
THERE HAVE BEEN INCREASING REPORTS OF VARIOCAM CAMSHAFT DRIVE BOLT FAILURES ON THE 2011 PORSCHE CAYENNE V8 ENGINES. WHEN THESE BOLTS FAIL, ENGINE DAMAGE OCCURS, AND THE ENGINE TYPICALLY STOPS RUNNING. IN THE CASE OF THE TURBO MODEL - THIS CAN ALSO RESULT IN THE LOSS OF BRAKING ABILITY SINCE THE BRAKES ARE POWERED OFF A CAMSHAFT. THERE IS ALSO A LOSS OF POWER STEERING - MEANING YOU HAVE A 4,500... Read more
Incident date: Jul 24, 2016
THE CAM SHAFT ADJUSTER BOLTS WERE BROKEN AND ARE TEARING APART WITH IN THE ENGINE AND CAUSING THE CAR TO STOP AND NOT START BACK AGAIN, THIS IS ALSO GIVING THE CHECK ENGINE LIGHT, START STOP MODE DEACTIVATED, PSM FAILURE ERRORS, THERE IS A RECALL IN CHINA FROM PORSCHE ABOUT THE SAME ERRORS AND SAME YEAR MODELS
Incident date: Jul 24, 2016
THE CAM SHAFT ADJUSTER BOLTS WERE BROKEN AND ARE TEARING APART WITH IN THE ENGINE AND CAUSING THE CAR TO STOP AND NOT START BACK AGAIN, THIS IS ALSO GIVING THE CHECK ENGINE LIGHT, START STOP MODE DEACTIVATED, PSM FAILURE ERRORS, THERE IS A RECALL IN CHINA FROM PORSCHE ABOUT THE SAME ERRORS AND SAME YEAR MODELS
Incident date: Jul 24, 2016
THE CAM SHAFT ADJUSTER BOLTS WERE BROKEN AND ARE TEARING APART WITH IN THE ENGINE AND CAUSING THE CAR TO STOP AND NOT START BACK AGAIN, THIS IS ALSO GIVING THE CHECK ENGINE LIGHT, START STOP MODE DEACTIVATED, PSM FAILURE ERRORS, THERE IS A RECALL IN CHINA FROM PORSCHE ABOUT THE SAME ERRORS AND SAME YEAR MODELS
Incident date: Jul 27, 2016
2 ISSUES. LIKE OTHER 2006 PORSCHE CAYENNE'S, IN NORMAL DRIVING IN MY NEIGHBORHOOD IN 2014 MY CAR STARTED VIBRATING UNCONTROLLABLY. STOPPED DRIVING AND HAD IT TOWED TO THE DEALER. TURNS OUR THE DRIVE TRAIN BROKE AT 74,000 MILES. WHICH SEEMS IS A SYSTEMIC PROBLEM WITH ALL 2006 CAYENNES. $2400 TO REPAIR. THEN LAST WEEK THE COOLANT WATER PIPES BROKE DRAINING ALL THE COOLANT FLUID OUT OF THE CAR WHILE ... Read more
Incident date: Jul 27, 2016
2 ISSUES. LIKE OTHER 2006 PORSCHE CAYENNE'S, IN NORMAL DRIVING IN MY NEIGHBORHOOD IN 2014 MY CAR STARTED VIBRATING UNCONTROLLABLY. STOPPED DRIVING AND HAD IT TOWED TO THE DEALER. TURNS OUR THE DRIVE TRAIN BROKE AT 74,000 MILES. WHICH SEEMS IS A SYSTEMIC PROBLEM WITH ALL 2006 CAYENNES. $2400 TO REPAIR. THEN LAST WEEK THE COOLANT WATER PIPES BROKE DRAINING ALL THE COOLANT FLUID OUT OF THE CAR WHILE ... Read more
Incident date: May 15, 2016
TL* THE CONTACT OWNS A 2012 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 30 MPH DOWNHILL AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD TO REPEATEDLY DEPRESS THE BRAKE PEDAL FOR THE BRAKES TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V169000 (SERVICE BRAKES, HYDRAULIC... Read more
PORSCHE
CAYENNE TURBO
(2012) — AIR BAGS
Jul 14, 2016
Incident date: Jun 23, 2016
TL* THE CONTACT OWNS A 2015 (NA) PORSCHE CAYENNE TURBO. WHILE DRIVING APPROXIMATELY 20 MPH, THE PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE AIR BAG APPEARED TO HAVE DEPLOYED (PROPERLY) UPON IMPACT. THE CONTACT STATED THAT THERE WAS NO... Read more