Showing 2,780 complaints for PORSCHE
Incident date: Jan 22, 2018
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA 4S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GAUDIN PORSCHE OF LAS VEGAS (6800 REDWOOD ST, LAS VEGAS, NV 89118, (702) 383-6800) INFORMED THE CONTACT THAT
... THE PART WAS AVAILABLE, BUT THERE WAS A BULLETIN TO NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TTRead more
Incident date: Apr 25, 2018
2012 CAYENNE TURBO WITH 40096 MILEAGE AS OF TODAY. THE TRANSFER BOX WAS REPLACED IN APRIL 2016 AND APRIL 2018. COST AROUND $4,500 EACH TIME. TOTAL OF $9,000 REPAIR BILL.
Incident date: Apr 25, 2018
2012 CAYENNE TURBO WITH 40096 MILEAGE AS OF TODAY. THE TRANSFER BOX WAS REPLACED IN APRIL 2016 AND APRIL 2018. COST AROUND $4,500 EACH TIME. TOTAL OF $9,000 REPAIR BILL.
Incident date: Apr 19, 2018
REAR TIRES ARE COMPLETE BALD AFTER 5000 MILES. WE HAVE HAD CAR FOR OVER A YEAR. DEALERSHIP HAS INSPECTED AND VERIFIED ALIGNMENT IS FINE AND THERE ARE NO SIGNS OF AGGRESSIVE DRIVING. WHEN WE PURCHASED VEHICLE PARTS WERE MISSING FROM REAR TIRE AND WE HAD TO WAIT FOR THEM TO BE REPLACED. THE CAR IS NOT DRIVE ABLE AT HIS POINT. THEY ARE SAYING THAT WE SHOULDN'T HAVE DRIVEN BELOW 45 DEGREE. THIS IS MY
... WIFE'S EVERYDAY CAR BUT ANY SIGNS OF BAD WEATHER SHE TAKES A TRUCK TO WORK. THEY WAS NO MENTION WHEN WE PURCHASED THE CAR THAT THE TIRE WOULD SELF DESTRUCT AT 40 DEGREES. THERE IS NOTHING IN WRITING FROM THE DEALER OR TIRE MANUFACTURER STATING THIS. BOTH THE MANUFACTURER AND THE OWNERS MANUAL STATES THAT THEY RECOMMEND SNOW TIRES BELOW 45 BUT THE TIRES ARE NOT DAMAGED UNTIL 5 DEGREES. EVEN AT 5 DEGREES THE TIRE CRACK. I HAVE NOT BEEN ABLE TO USE THIS CAR FOR OVER A WEEK NOW WHILE THEY DECIDE WHAT TO DO. THE CAR IS NOT WITH THEM SO NOT SURE WHY IT WOULD TAKE THIS LONG. THERE IS NOTHING THAT STATES THE TIRES FALL APART BELOW 45 DEGREE. THE VEHICLE IS UNSAFE TO DRIVE, THE TIRES ARE SO SLICK THAT THERE IS NO TRACTION. I WAS INFORMED AT 2500 MILE TIRES SEEMED WORN BUT DEALER TOLD US THEY WERE HIGH PERFORMANCE TIRES AND IT IS OK, AND THE PERSON TELLING US DIDN;T UNDERSTAND PORSCHE HIGH PERFORMANCE TIRES.Read more
Incident date: Apr 20, 2018
TRANSFER CASE FAILED 2016 ; WAS REPLACED BY DEALER AND FAILED AGAIN 2017. WHILE DRIVING FAILURE AFFECTS SHIFTING AND ACCELERATION.
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE DEALER (CIRCLE PORSCHE, 1850 OUTER TRAFFIC CIR, LONG BEACH, CA 90815) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFA
... CTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. IT WAS UNKNOWN WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Mar 28, 2018
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT STATED THAT THE VEHICLE MADE ABNORMAL NOISES. THE VEHICLE WAS TAKEN TO PORSCHE OF ARLINGTON (3100 JEFFERSON DAVIS HWY, ARLINGTON, VA 22202) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A REPLACEMENT CAMSHAFT AND WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED.
... THE FAILURE MILEAGE WAS 100,000.Read more
Incident date: Mar 6, 2018
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Incident date: Mar 6, 2018
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Incident date: Mar 6, 2018
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Incident date: Nov 29, 2017
"PORSCHE SAFETY RECALL AH10" I RECEIVED A RECALL NOTIFICATION IN THE MAIL NOVEMBER '17 FOR THE REPLACEMENT OF THE FILTER FLANGE FUEL PUMP. DURING THE TIME, I DID NOT EXPERIENCE ANY CHANGES WITH MY VEHICLE, BUT I STILL CALLED TO HAVE MY VEHICLE REPAIRED. I WAS TOLD THAT THE PARTS ARE NOT IN AND I WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. WITHIN THE LAST 3 WEEKS, I HAVE SMELLED GAS IN AND ARO
... UND MY CAR. I AM CONVINCED THIS IS DUE TO MY VEHICLE NOT BEING REPAIRED FOR AN EXTENDED PERIOD OF TIME. I CONTACTED BOTH PORSCHE LOCATIONS IN MY AREA (NORTH OLMSTED AND BEACHWOOD, OHIO) TO SEE IF THERE WILL BE REIMBURSEMENT OF A RENTAL CAR OR IF A LOANER VEHICLE CAN BE PROVIDED UNTIL THE PARTS ARE IN AS I TRANSPORT A NEWBORN BABY IN MY VEHICLE ON A DAY TO DAY BASIS AND DO NOT WANT TO RUN THE RISK OF EITHER OF US BEING AFFECTED BY THIS FUEL LEAK. I'M AFRAID IF THE FUEL LEAKAGE ISN'T REPAIRED SOON IT MAY CAUSE A FIRE WHICH WILL BE A HAZARD TO MYSELF, CHILD, AND OTHER MOTOR VEHICLES ON THE ROAD. I AM REACHING OUT TO SEE OF THERE ARE ANY ALTERNATIVE TRANSPORTATION METHODS FOR THOSE INDIVIDUALS WHO WERE AFFECTED BY THIS ACTION. PLEASE ADVISE.Read more
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE AND WAS UNA
... BLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Oct 1, 2017
SINCE THIS RECALL WAS INITIATED IN 2017, THERE HAS BEEN NO UPDATE OR TIMELINE FOR EXPECTED REMEDY TO THIS CAMPAIGN. (AH10). PORSCHE DEALER HAS NO INFORMATION OR ETA FOR REPAIR YET AND IT'S BEEN 6 MONTHS! NOW ALMOST APRIL 2018.
Incident date: Mar 29, 2018
I RECEIVED AN "IMPORTANT SAFETY RECALL" LETTER FROM PORSCHE WITH A CLAIM # 01043235 ON JANUARY 12TH, 2018 FOR THE REPLACING OF FASTENING SCREWS FOR CAMSHAFT CONTROLLERS. THE NHTSA RECALL NUMBER IS 17V-368, THE ADJUSTING COMPANY FOR PORSCHE IS PCNA CAMSHAFT CONTROLLER/ADJUSTER AND THEIR CONTROL # 3415411996 AND THEIR PHONE # 1-877-919-6430. I VISITED GAUDIN PORSCHE 6800 REDWOOD ST LAS VEGAS NV 8911
... 8, 702-383-6060 SOON AFTER RECEIVING THE RECALL NOTICE AND SPOKE WITH PAUL THE SERVICE ADVISER AND WAS ADVISED THAT MY PORSCHE REPLACEMENT PARTS WERE NOT AVAILABLE YET AS THEY HAD NOT BEEN CREATED. SEVERAL MONTHS PASSED SO I CALLED THE DEALERSHIP TO FOLLOW UP AND ADVISED THE PARTS WERE STILL NOT AVAILABLE. IN THE INTERIM I MAINTAINED CONTACT WITH PORSCHE AND THEIR CLAIMS ADJUSTING AGENCY PCNA AND WAS ADVISED THAT MY RECALL WOULD BE HONORED BY ANY PORSCHE DEALERSHIP IN THE COUNTRY AND THAT ALL PREVIOUS DOCUMENTED EXPENSES RELATED TO PREVIOUS CAMSHAFT REPAIRS WOULD BE REIMBURSED. I SUBMITTED $6117.89 OF MISCELLANEOUS EXPENSES. I CONTACTED GAUDIN PORSCHE AGAIN TODAY 3/29/2018 TO ADVISE PAUL THE SERVICE ADVISER I WOULD BE TOWING MY VEHICLE TO THE DEALERSHIP TO HAVE THE RECALL WORK COMPLETED AND TO GET NEW TIRES! PAUL STATED THAT POSSIBLY MY RECALL WORK WOULD NOT BE HONORED SINCE I HAD SIMILAR WORK COMPLETED ON MY PORSCHE 3/09/2016. I WENT TO THE DEALERSHIP WITH MY RECALL LETTER AND SPOKE WITH JIMMY THE GENERAL MANAGER, PAUL THE SERVICE ADVISER, TOBY THE SERVICE MANAGER AND A FIELD REP FROM PORSCHE. ALL OF THESE GENTLEMAN TRIED TO INFORM ME THAT MY RECALL WOULD NOT BE HONORED AND MY CLAIM WAS DENIED. MY COMPLAINT IS AGAINST PORSCHE CARS NORTH AMERICA, INC ONE PORSCHE DRIVE ATLANTA, GA 30354 AND GAUDIN PORSCHE FOR DENYING ME THE RECALL SERVICE THAT MY RECALL LETTER STATES I'M ENTITLED TO. I WANT MY RECALL REPAIRS FIXED AND MY CLAIM FOR $6117.89 AS THE RECALL LETTER PROMISED!Read more
Incident date: Mar 28, 2018
I RECEIVED A RECALL LETTER FROM PORSCHE 11/29/17. AS OF 3/28/18 PORSCHE STILL HASN'T SENT PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. IN TURN THIS EFFECTS ME BECAUSE THE PORSCHE DEALERSHIPS WILL NOT PURCHASE A CALL W/ A SAFETY RECALL. UNTIL THIS ISSUE IS FIXED, I CANNOT SELL MY CAR. PORSCHE IS COSTING ME MONEY EVERY DAY THAT I AM HAVING TO WAIT ON THIS. THANK YOU.
Incident date: Jan 2, 2018
VEHICLE HAS AUTO ENGINE OFF WHEN STOPPED. FEATURE IS ON BY DEFAULT. DRIVER MUST REMEMBER TO CUT FEATURE OFF EACH TIME VEHICLE IS CRANKED. ON SEVERAL OCCASIONS THIS FEATURE HAS BEEN HAZARDOUS. WHEN STOPPING ON OPEN ROAD TO TURN ACROSS TRAFFIC THE STEERING WHEEL BINDS WHEN POWER IS LOST. WHEN IN LINE AT DRIVE THRUS OR IN SLOW TRAFFIC, VEHICLE LUNGES AS THE ENGINE STARTS BACK. THE DEFAULT FOR THIS F
... EATURE SHOULD BE OFF. IT IS A SAFETY ISSUE AND WE ARE TOLD BY DEALER DECISION WAS IN RESPONSE TO SUPPORT PUBLISHED EPA FUEL STANDARDS.Read more
Incident date: Mar 15, 2018
2011 PANAMERA CAMSHAFT RECALL. 5/24/2017 EXPERIENCED ENGINE FAILURE. VEHICLE TOWED TO DEALER. MILEAGE ~80K. DEALER STATES CAMSHAFT BOLTS SHEARED BUT I HAD TO PAY FOR REPAIR 50/50. NO KNOWN RECALLS WERE STATED AT TIME OF REPAIR. AROUND MAY 31, 2017 PORSCHE ACKNOWLEDGED MORE OR LESS THERE MIGHT BE A PROBLEM. HERE IS WHERE THINGS GET 'STICKY': ONCE KNOWLEDGE OF POSSIBLE RECALL, WAS PUBLIC ON JANUAR
... Y 12, 2018 LETTER RELEASED AND I RECEIVED. I CONTACTED MY DEALER TO INQUIRE ABOUT RECEIVING THE 'CORRECT' PART RATHER THAN THE REPAIR PARTS I RECEIVED ON 5/24/2017. DEALER STATED PART 'KIT' WAS NOT YET MANUFACTURED. I CALLED PORSCHE WHO STATED PARTS WERE BEING ENGINEERED AND I WOUKD BE NOTIFIED WHEN PARTS WERE AVAILABLE. AROUND MID FEBRUARY 2018 I CALLED DEALER WHO STATED THEY WERE STILL WAITING ON PARTS 'KIT' . FINALLY, MARCH 8, 2018 I CALLED DEALER WHO SAID THEY NOW HAD THE SPECIAL 'PARTS' KIT FOR MY CAR. I TOOK MY CAR TO DEALER MARCH 14, 2018 FOR REPAIR. MARCH 15, 2018 DEALER CALLED TO STATE 'WE HAVE TEVIEWED YOUR PREVIOUS REPAIR FROM MAY AND HAVE DETERMINED YOU HAVE THE CORRECT PARTS AND WE WILL NOT BE PERFORMING THE RECALL REPAIR ON YOUR VEHICLE. HOW IS IT POSSIBLE THAT MY VEHICLE HAS THE CORRECT PARTS ALREADY FROM A REPAIR PRIOR TO RECALL AND MORE IMPORTANTLY PRIOR TO THE PARTS BEING IN EXISTNCE UNTIL AFTER MY REPAIR DONE IN MAY OF 2017? MY CAR HAS BEEN IN NUMEROUS TIMES SINCE THE CAMSHAFT REPAIR FOR ROUGH IDLE. NOW, THE DEALER SAYS I HAVE A LOOSE MOTOR MOUNT AND REPAIR COST $1000. YET THEY PULLED MY MOTOR IUT($2400 MY PART) WHEN CAM BOLTS REPAIRED I AM FILING REPORTS WITH MY ATTORNEY GENERAL AND CONSUMER FRAUD. I HAVE BEEN LIED TO OVER AND OVER. I HOPE OTHERS WILL INTERNET SEARCH CLASS ACTIONS ( JOIN). NOW I HAVE A VEHICLE THAT I HAVE ZERO FAITH IN THE REPAIR I HAD DONE WITH SUB PAR PARTS. IF THE NHTSA DOES NOT SEE THE FRAUD, THEY ARE IGNORANT.Read more
Incident date: Feb 19, 2018
IGNITION COIL FAILURE ON CYLINDER #3 DUE TO NO HEAT SHIELD BETWEEN COIL & CATALYST WHICH IS SITUATED JUST BELOW THE COIL. THIS RESULTED IN SUDDEN LOSS OF POWER AND MISFIRES OF #3 CYLINDER. MECHANIC STATES THIS PROBLEM WILL HAPPEN AGAIN UNTIL A PROPER HEAT SHIELD IS INSTALLED BETWEEN THE COIL & THE CATALYST. I WAS IN TRAFFIC AT THE TIME ON A FREEWAY AT A SPEED OF 65 MPH.
Incident date: Feb 19, 2018
IGNITION COIL FAILURE ON CYLINDER #3 DUE TO NO HEAT SHIELD BETWEEN COIL & CATALYST WHICH IS SITUATED JUST BELOW THE COIL. THIS RESULTED IN SUDDEN LOSS OF POWER AND MISFIRES OF #3 CYLINDER. MECHANIC STATES THIS PROBLEM WILL HAPPEN AGAIN UNTIL A PROPER HEAT SHIELD IS INSTALLED BETWEEN THE COIL & THE CATALYST. I WAS IN TRAFFIC AT THE TIME ON A FREEWAY AT A SPEED OF 65 MPH.
Incident date: Oct 16, 2017
NOTICE OF SAFETY RECALL RECEIVED ON 11/29/17 FROM PORSCHE. GAS LEAKING FROM FUEL FILTER PUMP FLANGE. SITUATION ALREADY HAPPENED TO MY VEHICLE PREVIOUS TO RECEIVING RECALL NOTICE. REQUIRED IMMEDIATE FIX DUE TO DANGER WITH GAS LEAKING UNDER VEHICLE. I HAD CAR REPAIRED AND WROTE TO WROTE TO PORSCHE TO REQUEST REIMBURSEMENT OF MY EXPENSES ON 12/1/17. NO RESPONSE.
Incident date: Dec 18, 2017
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER PORSCHE IN OWINGS MILLS, MARYLAND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WE
... RE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO PURCHASE A NEW FUEL PUMP AND TAKE THE VEHICLE TO A PORSCHE AUTHORIZED DEALER TO COMPLETE THE RECALL REMEDY. THE CONTACT INQUIRED ABOUT A REFUND, AND WAS ADVISED BY PORSCHE THAT PARTS WERE NOT AVAILABLE AND A SYSTEM FOR I
... SSUING REFUNDS HAD NOT BEEN CREATED. A DEALER WAS NOT YET CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Feb 24, 2018
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
Incident date: Feb 24, 2018
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
Incident date: Feb 24, 2018
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
Incident date: Nov 14, 2017
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEVINSON IMPORTS PORSCHE IN LITTLETON, COLORADO) WAS CONTACTED AND CONFIRMED THAT THE PARTS
... WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Feb 19, 2018
TL* THE CONTACT OWNS A 1997 PORSCHE BOXSTER. WHILE ATTEMPTING TO ENGAGE IN PARK GEAR, THE SHIFTER BECAME VERY DIFFICULT TO MOVE OUT OF THE DRIVE POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SELECTOR SEIZED AND THE SELECTOR LEVELER HAD TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, PORSCHE OF WESTWOOD IN WESTWOOD
... , MASSACHUSETTS WAS CONTACTED BY PHONE. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 98V112000 (POWER TRAIN) SEVERAL YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.Read more
Incident date: Jan 15, 2018
THE TRANSFER CASE IN THIS CAR IS FAILING AT 50,000 MILES LEADING TO POTENTIAL LOCK UP OF WHEELS, AXLES, OR TOTAL BREAKDOWN/SHUTDOWN AT HIGHWAY SPEED IF NOT CORRECTED. THERE ARE NUMEROUS KNOWN OWNERS EXPERIENCING THE SAME ISSUE.
Incident date: Feb 8, 2018
THE CAR CUT OUT AS I WAS CROSSING A INTERSECTION WHILE IN MOTION LEAVING THE CAR DISABLED IN THE MIDDLE OF A BUSY INTERSECTION, LUCKILY OTHER DRIVERS SAW THE PROBLEM AND WENT AROUND ME. ALL WARNING LIGHTS CAME ON INCLUDING THE IGNITION LOCK FAULT. I TURNED IT OFF AND AFTER 2 MINUTES IT RESTARTED. THE NEXT DAY THE CAR WOULD NOT START, THE IGNITION LOCK FAULT CAME ON, AND THEN ALL OF THE OTHER W
... ARNING LIGHTS CAME ON AND THE ENGINE WOULD NOT TURN OVER AND WAS LOCKED IN PARK. THIS HAPPENED ONCE BEFORE IN FEB 2017 WHEN A CORRODED WIRES WERE FOUND IN A MAIN BUNDLE OF WIRES IN THE DRIVERS FOOTWELL. THERE WAS NO WATER ON THAT AREA AND NOR HAS THERE BEEN ANY WATER ON THE CAR OR THE FOOTWELL. I HAVE HAD WEATHERTECH MATS IN PLACE HTE WHOLE TIME TO PREVENT THAT. THIS IS A SAFETY CONCERN THAT IT COULD GO DEAD IN THE MIDDLE OF OPERATION NOT JUST A STARTING ISSUE. I HAVE REVIEWED TECHNICAL BULLETIN NHTSA 10056337 WHICH DOES NOT PROVIDE ANY EXPLANATION FOR IMPLYING THAT THE LACK OF FEEDBACK HAS LEAD TO THE FACTORY NOT KNOWING TO FIX THE PROBLEM. PORSCHE NEED TO FIX THIS PROBLEM THE IMPROPERLY SPLICED WIRES AND THE BUNDLE NEED TO BE RETROFITTED IN A WAY TO PROTECT THEM FROM ONGOING CORROSION THAT IN MY CASE HAPPENED HAPPENED TWICE THE SECOND TIME ON 6,000 MILES AFTER THE LAST IN A CAR THAT IS KEPT IN A GARAGE.Read more
Incident date: Nov 29, 2017
PORSCHE NOTIFIED ME OF RECALL NOVEMBER 29 2017
Incident date: Jan 8, 2018
IT IS A VERY COMMON PROBLEM FOR 2011+ CAYENNE THAT HAS THE TRANSFER CASE PROBLEM. THE CAR WON'T ACCELERATE SMOOTHLY DURING 1-2 GEAR AND 3-4-5 GEAR. IT IS VERY DANGEROUS WHILE TRYING TO MERGE ON THE FREEWAY. MY CAR ONLY HAS 71K MILES ON THE ODOMETER AND THIS SHOULD NOT BE HAPPENING
Incident date: Nov 15, 2017
I GOT THE LETTER FOR RECALL OF REPLACE FILTER OF FUEL PUMP, CALL LOCAL DEALER MANY TIME AND GOT THE ANSWER WITH OUT THE PART , THIS UNSAFE UNDER DRIVING ? KEEP CONTINUES OR STOP DRIVING ? WE HAVE 2 KIDS , PLEASE ADVIDE ..THANKS
Incident date: Jan 9, 2018
I WAS DRIVING NORTH ON INTERSTATE 75 IN ATLANTA. THERE WAS NO OVERPASS ABOVE ME AND, BECAUSE IT WAS THE EARLY AFTERNOON, THERE WERE FEW CARS/TRUCKS AROUND. THERE WAS NO DEBRIS FLYING THROUGH THE AIR OR ROCKS BEING KICKED UP FROM THE PAVEMENT. INEXPLICABLY, MY PANORAMIC SUNROOF EXPLODED OVER MY HEAD. THE GLASS SHATTERED AND THOUSANDS OF SHARDS FELL ON THE WINDSCREEN. (LUCKILY, I HAD THE WINDSC
... REEN CLOSED OR THAT GLASS WOULD HAVE COVERED ME.) I WAS ON MY WAY TO KENTUCKY FOR THE WEEKEND BUT HAD NO CHOICE BUT TO BRING THE CAR IMMEDIATELY TO PORSCHE ATLANTA PERIMETER. THE AGENTS AND SERVICE EMPLOYEES SEEMED GENUINELY SHOCKED AT THE DAMAGE AND KEPT TELLING ME HOW LUCKY I WAS... I ENDED UP SPENDING $600 FOR THE RENTAL CAR WHILE THEY WORKED ON THE CAR. IT TOOK A WEEK AND A HALF. I TALKED TO A CONSUMER SERVICE REPRESENTATIVE AND THE SERVICE MANAGER AT PORSCHE PERIMETER REGARDING THE OCTOBER '17 CONSUMER REPORT ARTICLE ABOUT EXPLODING SUNROOFS. THE SERVICE MANAGER SAID HE WOULD GET BACK TO ME AFTER HE DID SOME RESEARCH (HE DIDN'T) AND THE CUSTOMER SERVICE REPRESENTATIVE DENIED ANY RESPONSIBILITY ON BEHALF OF PORSCHE. I WAS TOLD THAT PERHAPS A PREEXISTING "NICK" IN MY SUNROOF WAS WHAT COMPROMISED THE GLASS. THERE WAS NO NICK, AND EVEN IF THERE WAS, I THINK THEY SHOULD LET PEOPLE KNOW THAT SUCH A NICK MAY RESULT IN CATASTROPHIC INJURY. I HAD TO PAY $3,100 FOR THE REPAIRS. I AM EXTREMELY DISAPPOINTED IN PORSCHE. THIS IS OBVIOUSLY A DESIGN FLAW.Read more
Incident date: Aug 14, 2017
2011 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO CAR STALLING WHILE DRIVING. *LD THE CONSUMER WAS ADVISED NO FAULT CODES APPEARED. THE VEHICLE STALLED AND DRIFTED INTO A CURB BENDING AND DAMAGING THE FRONT WHEELS. THE CHECK ENGINE LIGHT ILLUMINATED. *JS
Crash
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DAMBURY PORSCHE, 23 SUGAR HOLLOW RD, DANBURY, CT 06810) AND WAS INFORMED THAT T
... HE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Jan 16, 2018
TL* THE CONTACT OWNED A 2014 PORSCHE 911 CARRERA. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE, BUT NOT UNTIL THE VEHICLE WAS TOTALLY DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. PORSCHE WALNUT CREEK (2555 N MAIN ST, WALNUT CREEK, CA 94597, (925)
... 280-4900) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT *TRRead more
Fire
Incident date: Jan 22, 2018
COOLANT DISTRIBUTOR BOLTED TO THE BACK OF ENGINE BLOCK HAS A GLUED -IN PIPE THAT CONNECTS TO A HOSE. THE GLUED-IN PIPE IS LEAKING AND HALF WAY PUSHED OUT OF THE DISTRIBUTOR. THE IMMINENT FAILURE OF THIS PART COULD HAVE CAUSED IMMEDIATE OVERHEAT AND FIRE DUE TO CATASTROPHIC COOLANT SYSTEM FAILURE. THE REPAIR IS EXTREMELY EXPENSIVE. PORSCHE HAS A NEW PART THAT HAS THE PIPE THREADED IN INSTEAD OF GLU
... ED. PORSCHE SHOULD RECALL THIS AND PAY FOR THE REPAIR. THIS IS AN OBVIOUS DESIGN FLAW AND SAFETY ISSUE. IMAGINE 8 GALLONS OF HOT COOLANT DISCHARGING ALL OVER, SAY A MOTORCYCLIST GOING 70 MPH. THIS ISSUE WAS NOTICED WHILE DOING OTHER COOLANT SYSTEM MAINTENANCE THAT WAS ALSO NECESSITATED BY POOR DESIGN OF THE VEHICLE.Read more
Incident date: Jan 17, 2018
I CALLED THE PHONE THE DEALER AND THEY SAID THEY HAVE ZERO INFORMATION ON THIS ISSUE. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Incident date: Sep 8, 2015
CAMSHAFT CONTROLLER RECALL. ON 9/8/2015, MY VEHICLE ABRUPTLY STOPPED WHILE I WAS DRIVING ON THE HIGHWAY. I WAS TRAVELING ABOUT 60MPH AND SUDDENLY HEARD A LOUD NOISE AND THE CAR WENT COMPLETELY DARK. ALL OF THE ELECTRICAL COMPONENTS WERE DEAD. I COASTED OVER TO THE EMERGENCY LANE AND WHEN I TRIED TO RESTART THE VEHICLE NOTHING HAPPENED. AFTER HAVING THE VEHICLE TOWED TO THE PORSHE DEALER, I WAS TO
... LD THAT THE "CAMSHAFT" BROKE OFF IN THE ENGINE AND THE REPAIR WOULD COST OVER $5,000. AS I HAD OWNED THE VEHICLE FOR SEVERAL YEARS AND IT WAS THOROUGHLY MAINTAINED AT THE DEALER, I INQUIRED AS TO HOW SUCH A MAJOR REPAIR COULD HAPPEN. THE CAR WAS ONLY 3/4 YEARS OLD AT THIS TIME. I WAS TOLD THAT THERE WAS NO REASON AND THAT SOMETIMES "THINGS JUST BREAK". MY PORSCHE WAS OUT OF WARRANTY SO I WAS FORCED TO PAY FOR THE REPAIR OUT OF POCKET. WHEN I CONTACTED THE SERVICE MANAGER TO COMPLAIN THAT THE ISSUE MUST HAVE BEEN A MANUFACTURER'S DEFECT, THEY AGREED BUT WOULD NOT COVER THE COST OF THE REPAIR. I COMPLAINED DIRECTLY TO PORSCHE HEADQUARTERS AND RECEIVED $500 OFF OF THE COST OF THE REPAIR. MIND YOU, I STILL HAD TO PAY OVER $5,000 TO CORRECT THE ISSUE. ABOUT A YEAR OR SO LATER, I RECEIVED A NOTICE IN THE MAIL THAT THERE WAS A RECALL PENDING ON THE EXACT ISSUE THAT I PAID FOR. I HAVE CONTACTED PORSCHE HEADQUARTERS SEVERAL TIMES TO OBTAIN REIMBURSEMENT FOR THE REPAIR, HOWEVER I KEEP BEING TOLD THAT I HAVE TO WAIT UNTIL THEY SEND OUT AN "OFFICIAL NOTICE" OF THE RECALL AND ONLY THEN, WILL I BE ABLE TO SUBMIT FORMS TO RECEIVE REIMBURSEMENT. I'M AT A LOSS AS TO WHY I, AS A CUSTOMER, HAVE TO JUMP THROUGH HOOPS TO GET MY MONEY. ESPECIALLY SINCE THE REPAIR WAS DONE AT AN AUTHORIZED PORSCHE DEALER & THEY HAVE ALL OF THE DOCUMENTATION IN THEY SYSTEM. I ALSO HAVE A COPY OF THE INVOICE AND CAN PROVIDE IF NECESSARY.Read more
Incident date: Dec 11, 2017
ENGINE LIGHT ON AND OF DEALERSHIP DOESN'T TAKE CARE RECAL AH08
Incident date: Jan 5, 2018
TAKATA AIRBAG FAILURE LIGHT IS ON!
Incident date: Jan 6, 2018
LEAKING PLASTIC COOLING PIPES, VEHICLE IN MOTION, CITY STREET BOCA RAYON FL
Incident date: Nov 22, 2017
ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE FIRST OCCASION, A VEHICLE TO MY LEFT WAS ATTEMPTING TO MERGE INTO MY LANE OF TRAFFIC WHILE WE WERE AP
... PROACHING AN INTERSECTION ON A CITY STREET. I ATTEMPTED TO HONK MY HORN (WHICH FAILED MAKING AN AUDIBLE SOUND) AND SWERVED TO PREVENT THIS IMPENDING COLLISION. THE DRIVER OF THE VEHICLE IN FRONT OF ME ALSO WITNESSED WHAT WAS OCCURRING AND SLAMMED ON THEIR BREAKS. MY PAS SYSTEM FAILED TO ALERT AND APPLY PRESSURE AND/OR STOP THE BREAKS AS THIS SAFETY FEATURE IS DESIGNED. DESPITE MY EFFORTS TO BREAK QUICKLY THE VEHICLE IN FRONT OF ME AND I COLLIDED. THE FIRST DRIVER THAT MERGED INTO MY LANE FLED THE SCENE. THERE WAS NO DAMAGE TO THE VEHICLE IN FRONT OF ME AND THE PORSCHE HAD MODERATE FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO OUR INSURANCE COMPANY'S AUTO REPAIR EXPRESS PROGRAM AT A COLLISION CENTER OF THEIR CHOICE. IT WAS THEN SENT TO OUR LOCAL PORSCHE SERVICE DEPARTMENT FOR INSPECTION AND REINSTALLATION AND CALIBRATION OF THE PAS CAMERAS AND OPERATIONS. ON THE SECOND OCCASION APPROXIMATELY 10 DAYS AFTER HAVING THE VEHICLE BACK FROM THE BODY SHOP AND INSPECTIONS, I WAS SITTING AT RED TRAFFIC LIGHT ON A CITY STREET. THE LIGHT CHANGED GREEN, CARS BEHIND ME STARTED HONKING. THE CAR IN FRONT OF ME BEGAN TO PROCEED THROUGH THE LIGHT BEFORE BREAKING ABRUPTLY. AGAIN THE "ACC/PAS IS UNAVAILABLE" WARNING APPEARED ON THE INSTRUMENT PANEL PRIOR TO THIS AND MY BREAKS DID NOT RESPOND TO MY APPLIED PRESSURE. I HAD NOT YET ACCELERATED.Read more
Crash
Incident date: Nov 22, 2017
ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE FIRST OCCASION, A VEHICLE TO MY LEFT WAS ATTEMPTING TO MERGE INTO MY LANE OF TRAFFIC WHILE WE WERE AP
... PROACHING AN INTERSECTION ON A CITY STREET. I ATTEMPTED TO HONK MY HORN (WHICH FAILED MAKING AN AUDIBLE SOUND) AND SWERVED TO PREVENT THIS IMPENDING COLLISION. THE DRIVER OF THE VEHICLE IN FRONT OF ME ALSO WITNESSED WHAT WAS OCCURRING AND SLAMMED ON THEIR BREAKS. MY PAS SYSTEM FAILED TO ALERT AND APPLY PRESSURE AND/OR STOP THE BREAKS AS THIS SAFETY FEATURE IS DESIGNED. DESPITE MY EFFORTS TO BREAK QUICKLY THE VEHICLE IN FRONT OF ME AND I COLLIDED. THE FIRST DRIVER THAT MERGED INTO MY LANE FLED THE SCENE. THERE WAS NO DAMAGE TO THE VEHICLE IN FRONT OF ME AND THE PORSCHE HAD MODERATE FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO OUR INSURANCE COMPANY'S AUTO REPAIR EXPRESS PROGRAM AT A COLLISION CENTER OF THEIR CHOICE. IT WAS THEN SENT TO OUR LOCAL PORSCHE SERVICE DEPARTMENT FOR INSPECTION AND REINSTALLATION AND CALIBRATION OF THE PAS CAMERAS AND OPERATIONS. ON THE SECOND OCCASION APPROXIMATELY 10 DAYS AFTER HAVING THE VEHICLE BACK FROM THE BODY SHOP AND INSPECTIONS, I WAS SITTING AT RED TRAFFIC LIGHT ON A CITY STREET. THE LIGHT CHANGED GREEN, CARS BEHIND ME STARTED HONKING. THE CAR IN FRONT OF ME BEGAN TO PROCEED THROUGH THE LIGHT BEFORE BREAKING ABRUPTLY. AGAIN THE "ACC/PAS IS UNAVAILABLE" WARNING APPEARED ON THE INSTRUMENT PANEL PRIOR TO THIS AND MY BREAKS DID NOT RESPOND TO MY APPLIED PRESSURE. I HAD NOT YET ACCELERATED.Read more
Crash
Incident date: Nov 22, 2017
ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE FIRST OCCASION, A VEHICLE TO MY LEFT WAS ATTEMPTING TO MERGE INTO MY LANE OF TRAFFIC WHILE WE WERE AP
... PROACHING AN INTERSECTION ON A CITY STREET. I ATTEMPTED TO HONK MY HORN (WHICH FAILED MAKING AN AUDIBLE SOUND) AND SWERVED TO PREVENT THIS IMPENDING COLLISION. THE DRIVER OF THE VEHICLE IN FRONT OF ME ALSO WITNESSED WHAT WAS OCCURRING AND SLAMMED ON THEIR BREAKS. MY PAS SYSTEM FAILED TO ALERT AND APPLY PRESSURE AND/OR STOP THE BREAKS AS THIS SAFETY FEATURE IS DESIGNED. DESPITE MY EFFORTS TO BREAK QUICKLY THE VEHICLE IN FRONT OF ME AND I COLLIDED. THE FIRST DRIVER THAT MERGED INTO MY LANE FLED THE SCENE. THERE WAS NO DAMAGE TO THE VEHICLE IN FRONT OF ME AND THE PORSCHE HAD MODERATE FRONT END DAMAGE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO OUR INSURANCE COMPANY'S AUTO REPAIR EXPRESS PROGRAM AT A COLLISION CENTER OF THEIR CHOICE. IT WAS THEN SENT TO OUR LOCAL PORSCHE SERVICE DEPARTMENT FOR INSPECTION AND REINSTALLATION AND CALIBRATION OF THE PAS CAMERAS AND OPERATIONS. ON THE SECOND OCCASION APPROXIMATELY 10 DAYS AFTER HAVING THE VEHICLE BACK FROM THE BODY SHOP AND INSPECTIONS, I WAS SITTING AT RED TRAFFIC LIGHT ON A CITY STREET. THE LIGHT CHANGED GREEN, CARS BEHIND ME STARTED HONKING. THE CAR IN FRONT OF ME BEGAN TO PROCEED THROUGH THE LIGHT BEFORE BREAKING ABRUPTLY. AGAIN THE "ACC/PAS IS UNAVAILABLE" WARNING APPEARED ON THE INSTRUMENT PANEL PRIOR TO THIS AND MY BREAKS DID NOT RESPOND TO MY APPLIED PRESSURE. I HAD NOT YET ACCELERATED.Read more
Crash
Incident date: Dec 5, 2017
PANORAMIC GLASS ROOF SPONTANEOUSLY EXPLODED. WAS DRIVING ALONG A FAIRLY QUIET FREEWAY (BIG DISTANCE TO CAR IN FRONT AND NO CARS IN NEIGHBOURING LANE). ALL OF A SUDDEN LARGE BANG AND GLASS FELL DOWN ON THE 3 PASSENGERS IN THE BACK. MANY SMALL PIECES AND A FEW LARGE PIECES. PASSENGERS WERE CUT, BLOOD VISIBLE. KEPT FINDING GLASS IN OUR CLOTHES' POCKETS FEW DAYS FOLLOWING. EVEN AFTER REPAIR, FOUND A P
... IECE OF GLASS BY THE WINDOW THIS MORNING. FORTUNATELY LITTLE GLASS FEEL IN THE FRONT AND I WAS ABLE TO SAFELY PULL OVER A SPEAK TO PORSCHE. THEY TOLD ME IT WILL NEED TO COME INTO THE SHOP AND THEY WILL FIGURE OUT WHAT WENT WRONG. DESPITE BEING TOLD THIS WOULD BE COVERED UNDER WARRANTY ON THE PHONE (I ASKED MULTIPLE TIMES AND EVERYONE IN THE CAR KEPT TELLING ME TO), WHEN I WENT TO PICK UP THE CAR I WAS HIT WITH A BILL FOR PARTS AND LABOUR, RENTAL INSURANCE (THEY DID COVER THE BASE RENTAL PRICE). ALSO THEY ARE NOT SURE WHAT WENT WRONG, THEY SAY A ROCK HIT IT, BUT NONE OF US ARE ENTIRELY CONVINCED BY THIS.Read more
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2018 PORSCHE PANAMERA. WHILE MAKING A LEFT TURN AT 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER (PORSCHE WEST BROWARD, 4641 SW 148TH AVE, DAVIE, FL 33331, (954) 719-0199). THE MANUFACTURE
... R WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,186.Read more
Incident date: Jun 17, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PORSCHE OF LARCHMONT, 2500 BOSTON POST RD, LARCHMONT, NY 10538) AND WAS INFORMED THAT
... THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jan 16, 2017
I WAS PULLING FORWARD ON A LEVEL CITY STREET AND TURNING LEFT FROM A STOP SIGN. THERE WAS A SIGNIFICANT AMOUNT OF SHUDDERING AND FEELING OF A LOSS OF POWER. THIS WAS A SIGNIFICANT SAFETY ISSUE DUE TO ONCOMING TRAFFIC. OVER A PERIOD OF SEVERAL MONTHS THIS HAD BEEN INCREASING IN SEVERITY BUT THE DEALER COULD NOT IDENTIFY THE PROBLEM. I TOOK IT TO THE DEALER AND WAS ABLE TO REPEAT THE PROBLEM FOR
... THEM. THEY IDENTIFIED THE TRANSFER CASE AS THE ISSUE. IT WAS REPLACED. I ALSO HAD TO REPLACE THE TIRES DUE TO THE DEALERS IDENTIFICATION THAT THE TRANSFER CASE HAD CAUSED DIFFERENTIAL TREAD WEAR DAMAGE TO A REAR TIRE. AS A FORMER MILITARY AVIATOR, THERE IS NO DOUBT IN MY MIND THAT THIS IS A SAFETY ISSUE. PORSCHE NEEDS TO IDENTIFY WHAT THE ISSUES ARE (DESIGN, MANUFACTURING, SERVICING, ETC) AND REMEDY THEM. SURPRISINGLY, THIS IS A KNOWN PROBLEM BECAUSE THE SERVICE ADVISER INFORMED ME THAT THEY KEEP TRANSFER CASES IN STOCK. THEY RETAIL FOR $3944, PLUS THE NEW VENT KIT (MINE DOES NOT HAVE IT) AND THEN ADD LABOR, AND TIRES IF THEY HAVE BEEN DAMAGED. THAT IS A LOT OF EXPENSIVE INVENTORY TO HAVE ON HAND IF PORSCHE WANTS TO CLAIM THERE IS NOT A PROBLEM.Read more
Incident date: Jan 16, 2017
I WAS PULLING FORWARD ON A LEVEL CITY STREET AND TURNING LEFT FROM A STOP SIGN. THERE WAS A SIGNIFICANT AMOUNT OF SHUDDERING AND FEELING OF A LOSS OF POWER. THIS WAS A SIGNIFICANT SAFETY ISSUE DUE TO ONCOMING TRAFFIC. OVER A PERIOD OF SEVERAL MONTHS THIS HAD BEEN INCREASING IN SEVERITY BUT THE DEALER COULD NOT IDENTIFY THE PROBLEM. I TOOK IT TO THE DEALER AND WAS ABLE TO REPEAT THE PROBLEM FOR
... THEM. THEY IDENTIFIED THE TRANSFER CASE AS THE ISSUE. IT WAS REPLACED. I ALSO HAD TO REPLACE THE TIRES DUE TO THE DEALERS IDENTIFICATION THAT THE TRANSFER CASE HAD CAUSED DIFFERENTIAL TREAD WEAR DAMAGE TO A REAR TIRE. AS A FORMER MILITARY AVIATOR, THERE IS NO DOUBT IN MY MIND THAT THIS IS A SAFETY ISSUE. PORSCHE NEEDS TO IDENTIFY WHAT THE ISSUES ARE (DESIGN, MANUFACTURING, SERVICING, ETC) AND REMEDY THEM. SURPRISINGLY, THIS IS A KNOWN PROBLEM BECAUSE THE SERVICE ADVISER INFORMED ME THAT THEY KEEP TRANSFER CASES IN STOCK. THEY RETAIL FOR $3944, PLUS THE NEW VENT KIT (MINE DOES NOT HAVE IT) AND THEN ADD LABOR, AND TIRES IF THEY HAVE BEEN DAMAGED. THAT IS A LOT OF EXPENSIVE INVENTORY TO HAVE ON HAND IF PORSCHE WANTS TO CLAIM THERE IS NOT A PROBLEM.Read more