Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V289000 (FUEL SYSTEM) AND 17V133000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN MAY OF 2017. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI, 96813) WAS CONTACTED TWICE. THE FIRST TIME, THE DEALER STATED THAT PARTS WERE UNAVAI... Read more
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V289000 (FUEL SYSTEM) AND 17V133000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN MAY OF 2017. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI, 96813) WAS CONTACTED TWICE. THE FIRST TIME, THE DEALER STATED THAT PARTS WERE UNAVAI... Read more
PORSCHE
911 CARRERA
(2014) — ELECTRICAL SYSTEM
Aug 19, 2017
Incident date: Aug 18, 2017
DRIVING NORMALLY. LOSS OF POWER. MESSAGE INDICATED REDUCED ENGINE POWE OK TO DRIVE. TRIED TO PULL OVER TO SHOULDER. CAR STALLS IN MIDDLE OF HIGH TRAFFIC HIGH SPEED HIGHWAY. SMOKE APPEARED. COULD NOT GET OUT OF CAR FOR FEAR OF BEING HIT. AT SAME TIME WORRIED ABOUT BEING REAR ENDED. SMOKE THICKENS. FLAMES OUT OF ENGINE COMPARTMENT BUT I DID SEE IT. ALMOST REAR ENDED. PERSON STOPPED AND GOT ME OUT OF... Read more
Fire
1 injured
PORSCHE
911 CARRERA
(2014) — ENGINE
Aug 19, 2017
Incident date: Aug 18, 2017
DRIVING NORMALLY. LOSS OF POWER. MESSAGE INDICATED REDUCED ENGINE POWE OK TO DRIVE. TRIED TO PULL OVER TO SHOULDER. CAR STALLS IN MIDDLE OF HIGH TRAFFIC HIGH SPEED HIGHWAY. SMOKE APPEARED. COULD NOT GET OUT OF CAR FOR FEAR OF BEING HIT. AT SAME TIME WORRIED ABOUT BEING REAR ENDED. SMOKE THICKENS. FLAMES OUT OF ENGINE COMPARTMENT BUT I DID SEE IT. ALMOST REAR ENDED. PERSON STOPPED AND GOT ME OUT OF... Read more
Fire
1 injured
PORSCHE
911 CARRERA
(2014) — FUEL/PROPULSION SYSTEM
Aug 19, 2017
Incident date: Aug 18, 2017
DRIVING NORMALLY. LOSS OF POWER. MESSAGE INDICATED REDUCED ENGINE POWE OK TO DRIVE. TRIED TO PULL OVER TO SHOULDER. CAR STALLS IN MIDDLE OF HIGH TRAFFIC HIGH SPEED HIGHWAY. SMOKE APPEARED. COULD NOT GET OUT OF CAR FOR FEAR OF BEING HIT. AT SAME TIME WORRIED ABOUT BEING REAR ENDED. SMOKE THICKENS. FLAMES OUT OF ENGINE COMPARTMENT BUT I DID SEE IT. ALMOST REAR ENDED. PERSON STOPPED AND GOT ME OUT OF... Read more
Fire
1 injured
Incident date: May 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 PORSCHE MACAN S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V133000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLEMINGTON PORSCHE, LOCATED AT 213 US-202, FLEMINGTON, NJ 08822; (908) 271-4058) WAS CONTAC... Read more
Incident date: Jul 1, 2017
CAR RATTLES AND SHAKES SIGNIFICANTLY (ESPECIALLY THE REAR WHEELS) DURING ACCELERATION. TOOK THE CAR TO DEALER INFORMED ME THAT IT IS THE 'TRANSFER BOX' THAT HAS FAILED AND IT IS A KNOWN PROBLEM WITH THIS CAR. THE ISSUE IS SO COMMON THAT PORSCHE DOES NOT HAVE PARTS AVAILABLE AND THEY ARE ON BACK ORDER. THE WAIT FOR THE PARTS TO ARRIVE COULD BE IN MONTHS. THIS SHOULD BE A RECALL.
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2013 PORSCHE PANAMERA. THE CONTACT STATED THAT THE HORN FAILED TO FUNCTION PROPERLY. THE DEALER WAS NOTIFIED (MOMENTUM PORSCHE, 10155 SOUTHWEST FWY, HOUSTON, TX 77074, (844) 894-5470) TO DETERMINE WHEN THEY COULD INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2013 PORSCHE PANAMERA. THE CONTACT STATED THAT THE HORN FAILED TO FUNCTION PROPERLY. THE DEALER WAS NOTIFIED (MOMENTUM PORSCHE, 10155 SOUTHWEST FWY, HOUSTON, TX 77074, (844) 894-5470) TO DETERMINE WHEN THEY COULD INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
PORSCHE
PANAMERA TURBO S
(2012) — ENGINE
Aug 15, 2017
Incident date: Aug 1, 2017
CAR SHAKES AND CUTS OFF. PCM, CHECK ENGINE AND 4 WHEEL MALFUNCTION ERRORS APPEARS ON THE PANEL. THIS HAPPENS WHILE DRIVING.
PORSCHE
PANAMERA TURBO S
(2012) — VEHICLE SPEED CONTROL
Aug 15, 2017
Incident date: Aug 1, 2017
CAR SHAKES AND CUTS OFF. PCM, CHECK ENGINE AND 4 WHEEL MALFUNCTION ERRORS APPEARS ON THE PANEL. THIS HAPPENS WHILE DRIVING.
PORSCHE
PANAMERA TURBO S
(2012) — WHEELS
Aug 15, 2017
Incident date: Aug 1, 2017
CAR SHAKES AND CUTS OFF. PCM, CHECK ENGINE AND 4 WHEEL MALFUNCTION ERRORS APPEARS ON THE PANEL. THIS HAPPENS WHILE DRIVING.
PORSCHE
CAYENNE TURBO
(2008) — ENGINE
Aug 10, 2017
Incident date: Aug 8, 2016
WHILE DRIVING ON THE FREEWAY MY TEMP GAUGE STARTED CLIMBING AND THE LOW COOLANT LIGHT CAME ON. I IMMEDIATELY PULLED OFF OF THE FREEWAY AND HAD THE CAR TOWED TO A PORSCHE MECHANIC. HE LATER IDENTIFIED THE PROBLEM AS THE PIPE OR TUBE THAT CONNECTS TO THE WATER/COOLANT DISTRIBUTOR CAME LOOSE SPILLING ALL OF THE COOLANT OUT, WHICH COULD OF LED TO A CATASTROPHIC ENGINE FAILURE WHILE ON THE FREEWAY. NOT... Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SOUTH SHORE IN FREEPORT, NEW YORK WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE AND ... Read more
Incident date: Jul 28, 2017
THE PORSCHE CAYENNE DIESEL IS DESIGNED TO NOT RESTART WHEN THE ADBLUE EXHAUST CHEMICAL IS TOO LOW. THIS SEEMS REASONABLE. HOWEVER, THE VEHICLE IS ALSO DESIGNED TO NOT RESTART WHEN THE ADBLUE REACHES A LOW POINT, EVEN WHEN IT IS REFILLED TO FULL CAPACITY. ACCORDING TO PORSCHE THE VEHICLE MUST BE BROUGHT TO AN CERTIFIED PORSCHE DEALERSHIP FOR THIS TO BE RESET, SO THE CAR CAN BE DRIVEN. AGAIN, THIS O... Read more
PORSCHE
PANAMERA S
(2010) — FUEL/PROPULSION SYSTEM
Aug 2, 2017
Incident date: Jul 21, 2017
HIGH PRESSURE FUEL PUMP, HIGH PRESSURE SENSOR, AND IN TANK FUEL PUMP ALL HAD A FAILURE. ALL NEEDED TO BE REPLACED TO THE TUNE OF $2500. READ THERE IS A RECALL ON MOST OF THESE PUMPS BUT NOT THIS YEAR MODEL, WHICH USES THE EXACT SAME PUMP THAT IS BEING RECALLED. THERE HAVE BEEN HUNDREDS IF NOT IN THE THOUSANDS OF THESE HAVING TO BE REPLACED DUE TO FAILURE WHICH CAN CAUSE A SAFETY HAZARD AS THE CAR ... Read more
Incident date: Oct 4, 2002
TL* THE CONTACT OWNS A 1999 PORSCHE 911. UPON STARTING THE VEHICLE, THE SRS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PORSCHE OF ARLINGTON (3100 JEFFERSON DAVIS HWY, ARLINGTON, VA 22202). THE CONTACT DID NOT KNOW THE DIAGNOSIS RESULTS; HOWEVER, THE SEAT BELTS WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT... Read more
Incident date: Oct 4, 2002
TL* THE CONTACT OWNS A 1999 PORSCHE 911. UPON STARTING THE VEHICLE, THE SRS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PORSCHE OF ARLINGTON (3100 JEFFERSON DAVIS HWY, ARLINGTON, VA 22202). THE CONTACT DID NOT KNOW THE DIAGNOSIS RESULTS; HOWEVER, THE SEAT BELTS WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT... Read more
Incident date: Jul 28, 2017
50,000 MILES. IN SHOP BECAUSE OF SECURITY SYSTEM MALFUNCTION AND AN OIL CHANGE. MECHANIC INFORMED ME THAT AN IMS BEARING IS THROWING OFF BRASS FLAKES WHICH I COULD SEE IN THE OIL FILTER. THIS PROBLEM WILL EVENTUALLY CAUSE THE ENGINE TO FAIL. EVIDENTLY IT CANNOT BE REPAIRED. THE ONLY SOLUTION IS TO PUT IN A NEW ENGINE. THE3 2001 PORSCHE IS KNOWN FOR THIS ENGINE PROBLEM AND SHOULD BE ADDRESSED B... Read more
Incident date: Jul 1, 2017
THE BOLTS ON THE CAMSHAFT CONTROLLER BROKE INSIDE OF MY ENGINE. WHEN THIS HAPPENED, I WAS DRIVING SOUTHBOUND ON THE 405 FREEWAY IN LOS ANGELES, CA. THE CAR VIOLENTLY JERKED AND THEN STALLED ON THE FREEWAY. THIS ALMOST CAUSED A MAJOR ACCIDENT, BUT THANKFULLY EVERYONE WAS ABLE TO AVOID MY CAR. I'VE BEEN TOLD BY A FEW REPAIR SHOPS THAT THE DAMAGE DONE BY THE LOOSE BOLTS LIKELY DAMAGED THE ENGINES INT... Read more
Incident date: Jul 16, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CAM INDICATOR ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER (WALTERS PORSCHE 8423 INDIANA AVENUE, RIVERSIDE, CA 92504) WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN TOOL WAS UNABLE TO CONFIRM IF THE VIN WAS INCLUDED IN NHTSA CAMP... Read more
Incident date: Jun 24, 2016
THE SCREWS HOLDING MY CAMSHAFT ACTUATOR FAILED AND I EXPERIENCED IMMEDIATE ENGINE LOSE AS WELL AS BRAKING LOSE DUE TO NO VACUUM. AT THE TIME OF MY ENGINE FAILURE IT WAS A KNOWN ISSUE FOR PORSCHE (SEE WC-22) WHEREAS THEY DID NOT MAKE PUBLIC AWARE OR PROACTIVELY FIX THE ISSUE. THIS ENDED UP COSTING ME APPROXIMATELY $7500 OUT OF POCKET (IN ADDITION TO SEVERAL EMOTIONAL DAMAGE DUE TO FINANCIAL CONSTRA... Read more
Incident date: Jul 4, 2017
THE HIGH PRESSURE FUEL PUMP, CAR DROVE WITH VERY LITTLE ABILITY TO SPEED UP. IT SPUTTERS WHEN TRYING TO ACCELERATE. IT WON'T START RIGHT AWAY, BUILDING UP FUEL PRESSURE. I WAS DRIVING AND IT JUST BECAME UNRESPONSIVE TO THE GAS PEDDLE. I SLOWED AND STOPPED, RESTARTED AND JUST HAD A VERY WEAK CAR. IT TAKES SOME TIME TO REACH 50MPH. DANGEROUS IF ON THE HWY.
Incident date: Jul 10, 2017
TRANSFER CASE WENT BAD AT 64K MILES. THREE TSB'S ON TRANSFER CASE PROBLEMS INCLUDING THE VERY ISSUE MY CAR HAS.
Incident date: Jul 6, 2017
TL* THE CONTACT OWNED A 2006 PORSCHE CAYENNE. AFTER SHUTTING THE VEHICLE OFF, IT CAUGHT ON FIRE APPROXIMATELY 3.5 HOURS LATER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE ... Read more
Fire
Incident date: Jul 6, 2017
TL* THE CONTACT OWNED A 2006 PORSCHE CAYENNE. AFTER SHUTTING THE VEHICLE OFF, IT CAUGHT ON FIRE APPROXIMATELY 3.5 HOURS LATER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT. A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE ... Read more
Fire
Incident date: Apr 7, 2017
I WAS PULLING INTO MY GARAGE AND NEARLY RAN OVER MY WIFE DUE TO THE GLARE ON THE WINDSHIELD . THIS CAR HAS A VERY LIGHT COLORED DASH TOP. THE GARAGE WAS SHADED BUT THIS WAS A BRIGHT SUNNY DAY.
PORSCHE
PANAMERA 4S
(2010) — ENGINE
Jun 29, 2017
Incident date: Oct 22, 2016
BOTH TIMES I WAS DRIVING ON THE HIGHWAY WHEN LIGHTS STARTED COMING UP ON MY DASH WITH SOUND ALERTS. CAR SHUT OFF MULTIPLE TIMES BUT WOULD RESTART WHEN I PULLED OFF THE ROAD. RIGHT CAMSHAFT ADJUSTER BOLTS BROKE IN FEB 2016, LEFT CAMSHAFT ADJUSTER BOLTS BROKE IN OCTOBER 2016 ALONG WITH EXHAUST CAMSHAFT BROKEN IN 2 PIECES AND NOW 5 BENT VALVES. 3 OF THE 5 BRIDGES RIPPED AND BROKEN THAT HOLDS THE EXHA... Read more
Incident date: Jun 9, 2017
VERY SCARY AND DANGEROUS EXPERIENCE ENGINE STALLED AFTER FILLING UP WITH GAS. THE VEHICLE REQUIRED TWO OR THREE ATTEMPTS TO START. I EXITED THE GAS STATION ONTO THE RAMP FOR THE INTERSTATE. THE CAR SUDDENLY LOCKED UP LESS THAN A MILE DOWN THE INTERSTATE WHILE DRIVING 70, MPH. THERE WAS NO POWER BRAKING OR POWER STEERING AT ALL. FORTUNATELY, I REMAINED IN THE FAR RIGHT LANE AND MOMENTUM CARRIED THE... Read more
Incident date: Jun 9, 2017
VERY SCARY AND DANGEROUS EXPERIENCE ENGINE STALLED AFTER FILLING UP WITH GAS. THE VEHICLE REQUIRED TWO OR THREE ATTEMPTS TO START. I EXITED THE GAS STATION ONTO THE RAMP FOR THE INTERSTATE. THE CAR SUDDENLY LOCKED UP LESS THAN A MILE DOWN THE INTERSTATE WHILE DRIVING 70, MPH. THERE WAS NO POWER BRAKING OR POWER STEERING AT ALL. FORTUNATELY, I REMAINED IN THE FAR RIGHT LANE AND MOMENTUM CARRIED THE... Read more
Incident date: Jun 9, 2017
VERY SCARY AND DANGEROUS EXPERIENCE ENGINE STALLED AFTER FILLING UP WITH GAS. THE VEHICLE REQUIRED TWO OR THREE ATTEMPTS TO START. I EXITED THE GAS STATION ONTO THE RAMP FOR THE INTERSTATE. THE CAR SUDDENLY LOCKED UP LESS THAN A MILE DOWN THE INTERSTATE WHILE DRIVING 70, MPH. THERE WAS NO POWER BRAKING OR POWER STEERING AT ALL. FORTUNATELY, I REMAINED IN THE FAR RIGHT LANE AND MOMENTUM CARRIED THE... Read more
Incident date: May 1, 2017
THE TRANSFER CASE CLUNKS AND GRINDS WHEN DRIVING TURNING AND IN REVERSE WITH ONLY 60,000 MILES ON THE CAR AND THE DEALER SAID IT NEEDS TO BE REPLACED, FROM WHAT I HAVE READ THIS IS A WIDE SPREAD PROBLEM
Incident date: Jun 11, 2017
WHILE DRIVING THIS CAR ALL OF SUDDEN CHECK ENGINE LIGHT CAME ON AND ENGINE STARTED MAKING LOUD NOISES. CAR IS SHOWING VARIOUS FAULT CODES AND BRAKES STOPPED WORKING WHICH COUOLD HAVE CREATED MAJOR RISK TO DRIVER AND OTHER PEDENSTRIAN AND VEHICLES ON THE ROAD. ENGINE IS SHOWING VARIOUS MIS FIRE CODES AND CAME SHAFT RELATED CODES. IT IS TOO RISKY TO DRIVE THIS VEHICLE ON THE ROAD. VEHICLE HAS BEE... Read more
PORSCHE
PANAMERA TURBO
(2010) — ENGINE
Jun 14, 2017
Incident date: Jun 3, 2017
TL* THE CONTACT OWNS A 2010 PORSCHE PANAMERA TURBO. WHILE DRIVING 70 MPH AND ATTEMPTING TO PASS A VEHICLE, THE CHECK ENGINE AND ALL WHEEL DRIVE SYSTEM INDICATORS ILLUMINATED. THE REAR OF THE VEHICLE BEGAN TO SWERVE INDEPENDENTLY. THE CONTACT PULLED OVER AND WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO OKEMOS AUTO COLLECTION (2186 JOLLY RD, OKEMOS, MI 48864) WHERE IT WAS DIAGNOSED TH... Read more
Incident date: Jun 3, 2017
ON JUNE 3, 2017, I HAD A WARNING LITE FOR LOW AIR PRESSURE EMIT ON MY DASHBOARD. I PULLED OVER TO THE NEXT SERVICE STATION AND APPLIED AIR TO MY TIRE. ONLY UNTIL THEN DID I NOTICE THE SEVERE CRACKING AND ROTTING OF THESE TIRES THESE TIRES HANKOOK VENTOUS S1 WERE PURCHASED ON APRIL 1, 2016 AND HAVE LESS THAN 10K MILES ON THEM. IN FACT, AFTER FURTHER REVIEW THE DRY ROT AND CRACKING IS EXPERIENCED ON... Read more
Incident date: Apr 15, 2017
BRAKES ARE VERY SPONGY AND NEEDS TO BE PUMPED TO GET IMPROVED BRAKING. VERY RISKY IN SLOW SPEED DUE TO NO TIME/SPACE TO PUMP THE BRAKE. SEVERAL CLOSE CALLS DURING THE PAST FEW MONTHS. I TOOK THE CAR TO DEALER ON 5/15/17 TO CHECK. DEALER REPORT THAT THE BRAKES ARE NORMAL! I UNDERSTAND THAT ARE MANY COMPLAINTS BY THE MACAN OWNERS IN THE MACAN FORUM. PLEASE LOOK INTO THIS SAFETY ISSUE.
PORSCHE
CAYENNE TURBO
(2011) — ENGINE
May 30, 2017
Incident date: May 24, 2017
DRIVING ON HIGHWAY WHEN THE CAR DRAMATICALLY LOST POWER AND STALLED, LUCKILY I WAS CLOSE TO AN EXIT AND MANAGED TO GET OFF THE HIGHWAY. HOWEVER THERE WAS AN 18 WHEELER BEHIND ME THAT HAD TO BRAKE HARD TO AVOID HITTING ME. I GOT TO THE BOTTOM OF THE EXIT RAMP AND THE CAR WAS BARELY RUNNING. WAS ABLE TO GET IT BACK TO THE DEALER (WHICH WAS ONLY 1/4 MILE AWAY) THE PROBLEM WAS THE CAMSHAFT ADJUST BOLT... Read more
Incident date: Sep 5, 2016
CAR WAS BOUGHT AS CERTIFIED PORSCHE IN MAR 2011 WITH 66K MILES; CURRENT MILES 165K MILES; DRIVEN APPROX. FOR 100K MILES IN 6 YEARS. ENGINE CLICKING NOISE WAS GETTING LOUDER AND LOUDER. TOLD BY MECHANICS THAT THE "F" CYN. WALLS ARE SCORED AND ENGINE NEEDS TO BE REPLACE. CHECKED ON-LINE FOR THIS CONDITION WITH OTHER V-8 PORSCHE OWNERS TO FIND THAT IT'S VERY COMMON. THIS SEEMS LIKE A DESIGN ISSUE... Read more
PORSCHE
PANAMERA TURBO
(2010) — ENGINE
May 18, 2017
Incident date: May 9, 2017
MY 2010 PORSCHE PANAMERA TURBO (HAS ONLY 68,700 MILES ON IT) WAS ACCELERATING FROM A RED LIGHT ON A BUSY CITY STREET GOING STRAIGHT. AS I APPROACHED 50 MPH THE CHECK ENGINE LIGHT CAME ON WITH A MESSAGE THAT SAID "4WD SYSTEM FAILURE AND AUTO STOP/START FUNCTION DISABLED". SO, I HAD IT TOWED TO THE PORSCHE DEALER FOR SERVICE. THEY FOUND THE CAM ADJUSTER BOLTS ON ONE BANK HAD SHEARED OFF AND THE CAM ... Read more
Incident date: May 6, 2017
LOST ALL THE FLUID WHILE DRIVING ENGINE HOSE FELL OUT OF FITTING COMMON PROBLEM ON THESE CARS FROM WHAT I READ. SCARED THE HELL OUT OF ME LOST CONTROL OF CAR THANK GOD I DIDN'T NOT SMASH.
Incident date: Feb 1, 2017
I HAVE A 2017 BASE. THE DISTANCE THE BRAKE PEDDLE TRAVELS BEFORE THE BRAKES ENGAGE SEEMS VERY LONG. ABOUT 1/2 WAY DOWN. THE BRAKES THEN WORK FINE. IF I PUMP THE BRAKE ONCE THE PEDDLE SEEM TO RISE TO AN ACCEPTABLE LEVEL AND THE BRAKES SEEM STRONGER. I TOOK IT TO PORSCHE AND THEY SAID THE BRAKES ARE FINE. THE ONLY TIME I HAVE EVER ENCOUNTERED THIS BEFORE IN OTHER CARS IS WITH AIR IN LINE OR BAD MAST... Read more
Incident date: Apr 12, 2017
" SOME 2003 TO 2006 MODEL YEAR PORSCHE CAYENNE VEHICLES WITH V8 ENGINES WERE EQUIPPED WITH PLASTIC COOLANT PIPES THAT CAN PREMATURELY DEGRADE OR FRACTURE. THOSE VEHICLES ARE KNOWN AS THE 'CLASS VEHICLES' AND THE INDIVIDUALS WHO OWNED OR LEASED SUCH CLASS VEHICLES ARE KNOWN AS 'CLASS MEMBERS.' PORSCHE CARS NORTH AMERICA ("PCNA") WAS NOT FOUND LIABLE FOR ANY OF THE CLAIMS ALLEGED IN THIS LAWSUIT. TH... Read more
PORSCHE
CAYENNE TURBO
(2011) — ENGINE
Apr 10, 2017
Incident date: Mar 31, 2017
PORSCHE HAS A KNOW DEFECT IN THE CAMSHAFT ADJUSTER SCREW FAILURE PORSCHE AS ALREADY LEAD A CAMPAIGN TO FIX THIS ISSUE IN OTHER PARTS OF THE GLOBE AND THIS FAILURE CAUSED MY VEHICLE TO HAVE CATASTROPHIC ENGINE FAILURE THAT PORSCHE NOW WANTS $35,199.00 TO FIX/REPAIR. REFERENCES: HTTP://EUROPE.AUTONEWS.COM/ARTICLE/20150209/ANE/150209861/PORSCHE-WILL-RECALL-SOME-PANAMERA-CAYENNE-MODELS-IN-CH... Read more
PORSCHE
911 CARRERA
(2017) — FUEL/PROPULSION SYSTEM
Apr 10, 2017
Incident date: Apr 10, 2017
TL* THE CONTACT OWNS A 2017 PORSCHE 911 CARRERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V054000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT THEY HAD NOT YET RESPONDED. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Mar 6, 2017
PURCHASED VEHICLE FROM PORSCHE DEALER ON JAN 2 2017 AND OPERATED IT 1600 MILES BEFORE IT BLEW A COOLANT FITTING AND EXPELLED COOLANT ALL OVER THE ROAD , REAR TIRE, AND REAR OF CAR. I WAS ON A BUSY INTERSTATE ON RAMP AND HEARD THE BELTS SQUEAL AND SAW STEAM IN THE REAR VIEW MIRROR. I COULD HAVE VERY EASILY LOST TRACTION IF THERE WERE NO CARS AHEAD OF ME GOING SLOW. LUCKILY WAS ABLE TO PULL OVER IM... Read more
PORSCHE
PANAMERA S
(2010) — ENGINE
Mar 22, 2017
Incident date: Feb 24, 2017
ON FRIDAY FEBRUARY 24, 2017 A SMALL FAMILY OF 4 WAS TRAVELLING ALONG INTERSTATE 5 (SOUTH) IN NORTHERN CALIFORNIA AT 8:03PM CRUISING AT 65 MPH IN THE FAR LEFT PASSING LANE WHEN THE DRIVER FELT A HEAVY VIBRATION AND BEGAN TO LOSE COMPLETE POWER OF THE VEHICLE INCLUDING ALL STEERING, ENGINE, AND BRAKES. THE DASHBOARD DISPLAYED: "REDUCED ENGINE POWER", "CHECK ENGINE OIL PRESSURE" , 'PSM FAILURE', 'S... Read more
PORSCHE
PANAMERA S
(2010) — POWER TRAIN
Mar 22, 2017
Incident date: Feb 24, 2017
ON FRIDAY FEBRUARY 24, 2017 A SMALL FAMILY OF 4 WAS TRAVELLING ALONG INTERSTATE 5 (SOUTH) IN NORTHERN CALIFORNIA AT 8:03PM CRUISING AT 65 MPH IN THE FAR LEFT PASSING LANE WHEN THE DRIVER FELT A HEAVY VIBRATION AND BEGAN TO LOSE COMPLETE POWER OF THE VEHICLE INCLUDING ALL STEERING, ENGINE, AND BRAKES. THE DASHBOARD DISPLAYED: "REDUCED ENGINE POWER", "CHECK ENGINE OIL PRESSURE" , 'PSM FAILURE', 'S... Read more
PORSCHE
PANAMERA S
(2010) — STEERING
Mar 22, 2017
Incident date: Feb 24, 2017
ON FRIDAY FEBRUARY 24, 2017 A SMALL FAMILY OF 4 WAS TRAVELLING ALONG INTERSTATE 5 (SOUTH) IN NORTHERN CALIFORNIA AT 8:03PM CRUISING AT 65 MPH IN THE FAR LEFT PASSING LANE WHEN THE DRIVER FELT A HEAVY VIBRATION AND BEGAN TO LOSE COMPLETE POWER OF THE VEHICLE INCLUDING ALL STEERING, ENGINE, AND BRAKES. THE DASHBOARD DISPLAYED: "REDUCED ENGINE POWER", "CHECK ENGINE OIL PRESSURE" , 'PSM FAILURE', 'S... Read more
Incident date: Mar 2, 2017
GPS MALFUNCTION WHILE DRIVING , SERVICE TEST NO ERROR CODE BUT VISIBLE GPS MALFUNCTION ! MANUFACTURE CAN'T IDENTIFY THE PROBLEM SUGGEST TO REPLACE THE NEW PCM. IT IS VERY DANGEROUS FOR DRIVER TO BELIEVE ON THE GPS WHILE DRIVING ON IT. IT IS DESIGN FRAUD AND CARELESS OF SERVICE WHEN THE DEVICE IS MALFUNCTION AND SYSTEM CAN'T DETECT IT. CUSTOMER HAS PICTURES AND VIDEOS SUPPORT THE CLAIM. V... Read more
Incident date: Mar 2, 2017
GPS MALFUNCTION WHILE DRIVING , SERVICE TEST NO ERROR CODE BUT VISIBLE GPS MALFUNCTION ! MANUFACTURE CAN'T IDENTIFY THE PROBLEM SUGGEST TO REPLACE THE NEW PCM. IT IS VERY DANGEROUS FOR DRIVER TO BELIEVE ON THE GPS WHILE DRIVING ON IT. IT IS DESIGN FRAUD AND CARELESS OF SERVICE WHEN THE DEVICE IS MALFUNCTION AND SYSTEM CAN'T DETECT IT. CUSTOMER HAS PICTURES AND VIDEOS SUPPORT THE CLAIM. V... Read more