Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,780 complaints for PORSCHE
Incident date: Sep 10, 2016
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE ... Read more
Incident date: Sep 10, 2016
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE ... Read more
Incident date: Sep 10, 2016
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE AND COULD ONLY ADJUST TO A CERTAIN LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO PORSCHE NEWPORT BEACH (445 PACIFIC COAST HWY, NEWPORT BEACH, CA 92660, 949-287-8699) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE ... Read more
Incident date: Jul 12, 2018
NHTSA RECALL NO.: 17V-576; PORSCHE SAFETY RECALL AH10. THE RECALL NOTIFICATION WAS RECEIVED 12/17 AND I HAVE SPOKEN TO MY PORSCHE DEALERSHIP 3 TIMES SINCE. THE PORSCHE DEALERSHIP HAS NOT RECEIVED THE FILTER FLANGE REPLACEMENT PARTS FROM THE MANUFACTURER AND HAS NO IDEA WHEN THEY WILL BE RECEIVED.
Incident date: Aug 16, 2017
TL* THE CONTACT OWNS A 2003 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE ROCHESTER, 3955 W HENRIETTA RD, ROCHESTER, NY 14623, (585) 334-1600) WAS CONTACTED AN... Read more
Incident date: Jul 3, 2018
PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO ... Read more
Incident date: Jul 3, 2018
PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO ... Read more
Incident date: Jul 3, 2018
PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO ... Read more
Incident date: Nov 29, 2017
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. WHILE AT A STOP LIGHT OR WHEN MAKING A LEFT OR RIGHT TURN, THE VEHICLE INTERMITTENTLY STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER E... Read more
Incident date: Nov 14, 2017
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HOEHN PORSCHE (5215 CAR COUNTRY DR, CARLSBAD, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVA... Read more
Incident date: Nov 29, 2017
NHTSA RECALL NUMBER 17V-576...PENDING SINCE NOV, 2017 FOR POSSIBLE LEAK FUEL FILTER FLANGE. MY PORSCHE DEALERSHIP STILL DOES NOT HAVE THE PARTS FROM MANUFACTURER TO COMPLETE THE REPAIRS.
PORSCHE
911 CARRERA S
(2007) - SERVICE BRAKES
Jun 26, 2018
Incident date: Feb 13, 2018
WAS LEAVING FREEWAY AND WENT TO HIT THE BRAKES AND HAD NO TRACTION. HAD SMELLED A LIQUID, WHICH IN RETROSPECT SEEMS TO HAVE BEEN COOLANT. MISSED HITTING OTHER VEHICLES, BUT THE CAR WAS IN A SINGLE CAR ACCIDENT - VEHICLE DAMAGE WAS EXCESSIVE AND THE CAR IS NOT REPAIRABLE. I WAS SERIOUSLY INJURED WITH MULTIPLE BROKEN BONES, FACIAL LACERATIONS, BRUISES, ETC. ORIGINALLY THOUGHT THAT THE BRAKES HAD... Read more
Crash
1 injured
PORSCHE
911 CARRERA S
(2007) - ENGINE
Jun 26, 2018
Incident date: Feb 13, 2018
WAS LEAVING FREEWAY AND WENT TO HIT THE BRAKES AND HAD NO TRACTION. HAD SMELLED A LIQUID, WHICH IN RETROSPECT SEEMS TO HAVE BEEN COOLANT. MISSED HITTING OTHER VEHICLES, BUT THE CAR WAS IN A SINGLE CAR ACCIDENT - VEHICLE DAMAGE WAS EXCESSIVE AND THE CAR IS NOT REPAIRABLE. I WAS SERIOUSLY INJURED WITH MULTIPLE BROKEN BONES, FACIAL LACERATIONS, BRUISES, ETC. ORIGINALLY THOUGHT THAT THE BRAKES HAD... Read more
Crash
1 injured
PORSCHE
911 CARRERA S
(2007) - WHEELS
Jun 26, 2018
Incident date: Feb 13, 2018
WAS LEAVING FREEWAY AND WENT TO HIT THE BRAKES AND HAD NO TRACTION. HAD SMELLED A LIQUID, WHICH IN RETROSPECT SEEMS TO HAVE BEEN COOLANT. MISSED HITTING OTHER VEHICLES, BUT THE CAR WAS IN A SINGLE CAR ACCIDENT - VEHICLE DAMAGE WAS EXCESSIVE AND THE CAR IS NOT REPAIRABLE. I WAS SERIOUSLY INJURED WITH MULTIPLE BROKEN BONES, FACIAL LACERATIONS, BRUISES, ETC. ORIGINALLY THOUGHT THAT THE BRAKES HAD... Read more
Crash
1 injured
Incident date: Apr 1, 2018
4 WHEEL DRIVE TRANSFER CASE SLIPS WHEN DRIVING, ONGOING FACTORY PROBLEM, FAULTY DESIGN FROM FACTORY OFFERED TO COVER SOME, I FEEL SINCE IT IS A MANUFACTURING DEFECT THE SHOULD COVER THE ENTIRE COST
Incident date: Jun 22, 2018
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI 96813, (808) 591-1911) WAS CONTACTED AND CO... Read more
Incident date: Jun 8, 2018
IN 2016, AT AROUND 85,000 MILES THE BIG O TIRES, LOCATED AT 3415 S MARYLAND PKWY, LAS VEGAS, NV 89169, INSTALLED FOUR NEW TIRE ON MY CAYENNE S, 2005. THE TIRE MANUFACTURER IS CONTINENTAL AND ALL TIRES ARE OF 275/45/19 SIZE. ANTICIPATING A 470 MILES TRIP ON JUNE 8, 2018 FROM LAS VEGAS TO MOAB, UT, ON THE PREVIOUS DAY I CHECK ALL TIRES FOR PRESSURE AND APPEARANCE. THE PRESSURE OF THE REAR TIRES WAS... Read more
PORSCHE
CAYENNE GTS
(2008) - FUEL/PROPULSION SYSTEM
Jun 14, 2018
Incident date: Jun 14, 2018
I PURCHASED A 2008 PORSCHE CAYENNE ON 3/14/18. HERE WE ARE 3 MONTHS LATER AND I NOTICED A STRONG GAS SMELL COMING FROM THE DRIVER REAR TIRE. I USED GOOGLE TO DIAGNOSE MY CONCERNS AND FOUND THIS: SEPTEMBER 25, 2017 ' PORSCHE IS RECALLING MORE THAN 50,000 CAYENNE SUVS BECAUSE THE FUEL PUMP FILTER FLANGES COULD LEAK GAS AND AT THE LEAST CREATE AN ODOR OF FUEL, AND AT THE MOST CREATE A FIRE HAZARD I... Read more
PORSCHE
PANAMERA 4S
(2010) - UNKNOWN OR OTHER
Jun 11, 2018
Incident date: Jun 8, 2018
HELLO, I AM THE OWNER OF PANAMERA 4S 2010 BOUGHT FROM AMERICAN DEALER. I HAVE BIG CRITICAL TECHNICAL PROBLEM. PLEASE FOR SUPPORT. I BRING THIS CAR TO EUROPE. NOW IT IS 73K KM/ 45K MILES. CAR LOOKS AND KEEP AS NEW. VIN: [XXX] CAMSHAFT ADJUSTER ALUMINUM BOLTS FAILURE. MY CAR WAS LISTED AS A CAR FOR SERVICE ACTION BUT I DIDN'T KNEW ABOUT THAT. FEW BOLT FELT DOWN TO THE ENGINE. ... Read more
PORSCHE
PANAMERA 4S
(2010) - ENGINE
Jun 11, 2018
Incident date: Jun 8, 2018
HELLO, I AM THE OWNER OF PANAMERA 4S 2010 BOUGHT FROM AMERICAN DEALER. I HAVE BIG CRITICAL TECHNICAL PROBLEM. PLEASE FOR SUPPORT. I BRING THIS CAR TO EUROPE. NOW IT IS 73K KM/ 45K MILES. CAR LOOKS AND KEEP AS NEW. VIN: [XXX] CAMSHAFT ADJUSTER ALUMINUM BOLTS FAILURE. MY CAR WAS LISTED AS A CAR FOR SERVICE ACTION BUT I DIDN'T KNEW ABOUT THAT. FEW BOLT FELT DOWN TO THE ENGINE. ... Read more
PORSCHE
PANAMERA 4S
(2010) - EQUIPMENT
Jun 11, 2018
Incident date: Jun 8, 2018
HELLO, I AM THE OWNER OF PANAMERA 4S 2010 BOUGHT FROM AMERICAN DEALER. I HAVE BIG CRITICAL TECHNICAL PROBLEM. PLEASE FOR SUPPORT. I BRING THIS CAR TO EUROPE. NOW IT IS 73K KM/ 45K MILES. CAR LOOKS AND KEEP AS NEW. VIN: [XXX] CAMSHAFT ADJUSTER ALUMINUM BOLTS FAILURE. MY CAR WAS LISTED AS A CAR FOR SERVICE ACTION BUT I DIDN'T KNEW ABOUT THAT. FEW BOLT FELT DOWN TO THE ENGINE. ... Read more
Incident date: Jan 15, 2018
PORSCHE DIESEL EMISSION COMPLIANT FIX: - PORSCHE WAS REQUIRED TO APPLY EMISSION FIX TO 2014 CAYENNE DIESEL - DIESEL EMISSION SETTLEMENT REQUIREMENT IS THE EMISSION FIX "..WILL NOT RESULT IN ANY NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS.." - IN JAN 2018, EMISSION FIX WAS APPLIED TO 2014 CAYENNE DIESEL - RIGHT AFTER FIX, THE CAR SHOWED 2-3 SEC LAG FROM THE STOP. AT STOP, WHEN GAS PEDAL ... Read more
Incident date: Jan 15, 2018
PORSCHE DIESEL EMISSION COMPLIANT FIX: - PORSCHE WAS REQUIRED TO APPLY EMISSION FIX TO 2014 CAYENNE DIESEL - DIESEL EMISSION SETTLEMENT REQUIREMENT IS THE EMISSION FIX "..WILL NOT RESULT IN ANY NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS.." - IN JAN 2018, EMISSION FIX WAS APPLIED TO 2014 CAYENNE DIESEL - RIGHT AFTER FIX, THE CAR SHOWED 2-3 SEC LAG FROM THE STOP. AT STOP, WHEN GAS PEDAL ... Read more
Incident date: Jan 15, 2018
PORSCHE DIESEL EMISSION COMPLIANT FIX: - PORSCHE WAS REQUIRED TO APPLY EMISSION FIX TO 2014 CAYENNE DIESEL - DIESEL EMISSION SETTLEMENT REQUIREMENT IS THE EMISSION FIX "..WILL NOT RESULT IN ANY NOTICEABLE CHANGES TO THE DRIVING CHARACTERISTICS.." - IN JAN 2018, EMISSION FIX WAS APPLIED TO 2014 CAYENNE DIESEL - RIGHT AFTER FIX, THE CAR SHOWED 2-3 SEC LAG FROM THE STOP. AT STOP, WHEN GAS PEDAL ... Read more
Incident date: Jan 29, 2018
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECA... Read more
Incident date: Jan 29, 2018
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. THE DEALER (EUROPEAN IMPORTS CENTER, 808 PARKWAY DRIVE, HARRISBURG, PENNSYLVANIA 17103) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECA... Read more
Incident date: Jun 6, 2018
PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO ... Read more
Incident date: Jun 6, 2018
PORSCHE CARS NORTH AMERICA AS PART OF THE EPA/CARB SETTLEMENT MODIFIED THE 2015 CAYENNE IN A MANNER TO COMPLY WITH THE ORIGINAL EMISSIONS REQUIREMENTS. THE MODIFICATION HAS SIGNIFICANTLY AFFECTED PERFORMANCE I SUCH A WAY THAT THE VEHICLE IS NOW DANGEROUS IN CERTAIN SITUATIONS. WHEN MERGING ONTO HIGHWAYS OR ATTEMPTING TO OVERTAKE THERE IS A SIGNIFICANT LACK OF RESPONSE TO THROTTLE INPUT LEADING TO ... Read more
Incident date: Nov 14, 2017
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A FUEL ODOR EMITTED INTO THE CABIN FROM THE AIR VENTS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFA... Read more
Incident date: Nov 14, 2017
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A FUEL ODOR EMITTED INTO THE CABIN FROM THE AIR VENTS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFA... Read more
Incident date: Mar 9, 2018
TRANSFER CASE FAILURE. CAUSES INTERMITTENT ROUGH STUTTERING WHEN DEPRESSING GAS PEDAL ON HIGHWAY ESPECIALLY ON INCLINE. CAR DEALER DID NOT DETECT PROBLEM WHEN PERFORMING DIAGNOSTICS. WENT TO ANOTHER DEALER SERVICE LOCATION. SERVICE REPRESENTATIVE DROVE THE CAR AND QUICKLY CONFIRMED THE CAUSE IS A TRANSFER CASE FAILURE. WE WERE TOLD OUR CAR CAN STALL AT ANYTIME WHICH IS A CLEAR SAFETY HAZARD. AFTER... Read more
Incident date: Jun 5, 2018
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE OF HILTON HEAD, 107 DRIVERS WAY, HARDEEVILLE, SC 29927, (843) 208-3300) WAS CONTACTED... Read more
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS A SEPARATION BETWEEN THE BUMPER AND HEADLIGHTS. AS A RESULT, WATER ENTERED THE HEADLIGHT ASSEMBLIES AND CAUSED ELECTRICAL FAILURES. THE CONTACT STATED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THERE WAS EVIDENCE OF WATER DRAINING FROM UNDER THE DASHBOARD ONTO THE FL... Read more
Fire
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS A SEPARATION BETWEEN THE BUMPER AND HEADLIGHTS. AS A RESULT, WATER ENTERED THE HEADLIGHT ASSEMBLIES AND CAUSED ELECTRICAL FAILURES. THE CONTACT STATED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THERE WAS EVIDENCE OF WATER DRAINING FROM UNDER THE DASHBOARD ONTO THE FL... Read more
Fire
Incident date: Jun 9, 2015
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS A SEPARATION BETWEEN THE BUMPER AND HEADLIGHTS. AS A RESULT, WATER ENTERED THE HEADLIGHT ASSEMBLIES AND CAUSED ELECTRICAL FAILURES. THE CONTACT STATED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THERE WAS EVIDENCE OF WATER DRAINING FROM UNDER THE DASHBOARD ONTO THE FL... Read more
Fire
Incident date: Apr 1, 2018
IT TAKES WAY TOO MUCH BRAKE TRAVEL AT SLOW SPEEDS FOR THE BRAKES TO CONSISTENTLY START ENGAGING. THIS IS ESPECIALLY AN ISSUE IN PARKING SITUATIONS: GARAGE PARKING, PARKING LOTS, ETC.
Incident date: May 26, 2018
BOTH HEADLIGHTS GET FOGGY CONDENSATION DRIVER SIDE SEAT BELT RETRACTOR LOSE AND MAKING RATTLING NOISE WINDSHIELD WIPER HAS POOR CONTACT WITH FRONT WINDSHIELD. POOR VISIBILITY ON RAINY DAY
Incident date: May 26, 2018
BOTH HEADLIGHTS GET FOGGY CONDENSATION DRIVER SIDE SEAT BELT RETRACTOR LOSE AND MAKING RATTLING NOISE WINDSHIELD WIPER HAS POOR CONTACT WITH FRONT WINDSHIELD. POOR VISIBILITY ON RAINY DAY
Incident date: May 26, 2018
BOTH HEADLIGHTS GET FOGGY CONDENSATION DRIVER SIDE SEAT BELT RETRACTOR LOSE AND MAKING RATTLING NOISE WINDSHIELD WIPER HAS POOR CONTACT WITH FRONT WINDSHIELD. POOR VISIBILITY ON RAINY DAY
Incident date: Jul 28, 2014
JULY 28TH 2014 PLAZA MOTORS FOUND FUEL PUMP FLANGE FOR SECONDARY FUEL PUMP WAS LEAKING FUEL THEY REPLACED THE FLANGE AND SEAL SINCE IT IS A RECALL SHOULD I BE DUE FOR A REFUND? AND ARE THEY REQUIRED TO REPLACE IT AGAIN.
Incident date: May 22, 2013
IN 2013 I HAD THE REAR DIFFERENTIAL REPLACED FOR 1600 NOW I AM EXPERIENCING VIBRATION AT INITIAL TAKEOFF TOOK IT TO THE DEALER WAS TOLD IT IS THE REAR DRIVESHAFT THAT NEEDS TO REPLACED AGAIN AND THE COST IS 2400.00. PER THE WEB THERE HAS BEEN A LOT OF COMPLAINTS FOR THIS SAME PROBLEM WHY HASN'T THERE BEEN A RECALL? WHAT IS THE PROCESS TO GET A RECALL FOR THIS PROBLEM?
Incident date: Jan 1, 2009
2005 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO FILTER FLANGE OF FUEL PUMP. *LD THE CONSUMER STATED THE VEHICLE FAILED WITH THE SAME DEFECT AS DESCRIBED IN THE RECALL, PRIOR TO RECALL BEING IN EFFECT. THE MANUFACTURER WAS NOTIFIED AND HAD NOT RESPONDED TO THE CONSUMER'S REQUEST FOR REIMBURSEMENT. *JS
PORSCHE
MACAN TURBO
(2016) - AIR BAGS
May 16, 2018
Incident date: Apr 23, 2018
WHEN AN ADULT SITS IN THE FRONT PASSENGER SEAT ON TOP OF A NORMAL BED PILLOW NEEDED BECAUSE OF MEDICAL PROBLEMS, THE AIRBAG PROTECTION SYSTEM FOR THAT SEAT OCCUPANT TURNS OFF. I NOW HAVE TO SIT IN THE BACK SEAT SINCE I AM UNPROTECTED AS A RESULT OF FRONT AIRBAG DEACTIVATION DUE TO PILLOW USE IN THE FRONT PASSENGER SEAT. I AM A 65 YEARS OLD MAN, WEIGH 200 POUNDS AND AM 6 FEET TALL. I HAVE OWNED A... Read more
PORSCHE
MACAN TURBO
(2016) - SEATS
May 16, 2018
Incident date: Apr 23, 2018
WHEN AN ADULT SITS IN THE FRONT PASSENGER SEAT ON TOP OF A NORMAL BED PILLOW NEEDED BECAUSE OF MEDICAL PROBLEMS, THE AIRBAG PROTECTION SYSTEM FOR THAT SEAT OCCUPANT TURNS OFF. I NOW HAVE TO SIT IN THE BACK SEAT SINCE I AM UNPROTECTED AS A RESULT OF FRONT AIRBAG DEACTIVATION DUE TO PILLOW USE IN THE FRONT PASSENGER SEAT. I AM A 65 YEARS OLD MAN, WEIGH 200 POUNDS AND AM 6 FEET TALL. I HAVE OWNED A... Read more
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE FUEL TANK FLANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. ONE MONTH AND THREE WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 17... Read more
Incident date: May 6, 2018
VEHICLE ACTS AS IF GOING OVER SPEED BUMP OVER 18MPH ALSO JERKING AND TUGGING ON YOU AS YOU ACCELERATE MAKING FOR HARD TURNING IN PARKING LOTS FEELS LIKE FRONT WHEEL IS LOCKING UP ALSO NOTICING SAFETY CONCERN WILE COMING TO STOP IN TRAFFIC UNDER ABOUT 3MPH THE VEHICLE SUDDENLY AND UNEXPECTEDLY LEARCHES FORWARD AS IF ENGINE HAS MORE POWER OR SOMETHING BECOMES UN JAMMED. TRANSFER CASE HAS BEEN REPLAC... Read more
PORSCHE
PANAMERA 4S
(2010) - ENGINE
May 9, 2018
Incident date: Apr 23, 2018
I DROVE 5 MINUTES FROM MY HOUSE TO A GAS STATION ON MY WAY TO WORK. AS I PULLED OUT OF THE GAS STATION AND GOT ONTO A HIGHWAY, THE CAR STARTED STALLING AND MAKING A VERY LOUD,HARSH NOISE. IT WAS A VERY DANGEROUS AS CARS WERE APPROACHING AT HIGH SPEED. I PULLED OVER AND THE CAR KEPT SHUTTERING AND FINALLY LOST POWER. I TRIED TO START THE CAR AGAIN AND AGAIN WITH NO LUCK. I HAD THE VEHICLE TOWED TO ... Read more
Incident date: Apr 14, 2018
AFTER 1 HOUR OF SLOW 880-N HIGHWAY STOP AND GO DRIVING IN TRAFFIC, A LARGE COLUMN OF STEAM WAS OBSERVED COMING FROM REAR DRIVER SIDE OF VEHICLE WHILE EXITING INTERSTATE. IMMEDIATELY OBSERVED HUGE COOLANT PUDDLE DEVELOPING ON FREEWAY OFFRAMP, AND ALERTS ON DASHBOARD GAUGES ("CHECK COOLANT LEVEL"). UPON STOPPING THE CAR IT WAS OBSERVED ONE OF THE COOLANT HOSES LEADING FROM THE WATER PUMP HAD COME LO... Read more
Incident date: Nov 30, 2017
RECALL #AH10. MY TRUCK LEAK GAS EVERYWHERE; AND I'VE CALLED GAUDIN PORSCHE THEY SAID THEY'RE NOT DOING ANY RECALLS AT THE MOMENT. I CAN'T AFFORD TO FIX IT NOR CAN AFFORD THE GAS LOST.
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL PUMP, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE VEHICLE WAS TAKEN TO THE DEALER (THE COLLECTION, 200 BIRD ROAD, CORAL GABLES, FL 33146, PHONE (305) 444-5555), BUT THE PARTS WERE UNAVAILABLE. T... Read more