Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
PORSCHE
CAYENNE TURBO
(2004) — AIR BAGS
Jan 12, 2018
Incident date: Jan 5, 2018
TAKATA AIRBAG FAILURE LIGHT IS ON!
PORSCHE
CAYENNE TURBO
(2004) — ENGINE
Jan 11, 2018
Incident date: Jan 6, 2018
LEAKING PLASTIC COOLING PIPES, VEHICLE IN MOTION, CITY STREET BOCA RAYON FL
Incident date: Nov 22, 2017
ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE FIRST OCCASION, A VEHICLE TO MY LEFT WAS ATTEMPTING TO MERGE INTO MY LANE OF TRAFFIC WHILE WE WERE AP... Read more
Crash
Incident date: Nov 22, 2017
ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE FIRST OCCASION, A VEHICLE TO MY LEFT WAS ATTEMPTING TO MERGE INTO MY LANE OF TRAFFIC WHILE WE WERE AP... Read more
Crash
Incident date: Nov 22, 2017
ACC/ PAS UNAVAILABLE WARNING: APPROXIMATELY EIGHT MONTHS AGO WHILE DRIVING ON A CITY STREET IN SARASOTA, FL THE PAS SYSTEM WAS ACTIVATED AND ABRUPTLY STOPPED MY VEHICLE WITHOUT REASON. ON TWO SEPARATE OCCASIONS THE "ACC/PAS IS UNAVAILABLE" WARNING HAS APPEARED ON MY INSTRUMENT PANEL. ON THE FIRST OCCASION, A VEHICLE TO MY LEFT WAS ATTEMPTING TO MERGE INTO MY LANE OF TRAFFIC WHILE WE WERE AP... Read more
Crash
PORSCHE
CAYENNE S E-HYBRID
(2015) — VISIBILITY/WIPER
Jan 10, 2018
Incident date: Dec 5, 2017
PANORAMIC GLASS ROOF SPONTANEOUSLY EXPLODED. WAS DRIVING ALONG A FAIRLY QUIET FREEWAY (BIG DISTANCE TO CAR IN FRONT AND NO CARS IN NEIGHBOURING LANE). ALL OF A SUDDEN LARGE BANG AND GLASS FELL DOWN ON THE 3 PASSENGERS IN THE BACK. MANY SMALL PIECES AND A FEW LARGE PIECES. PASSENGERS WERE CUT, BLOOD VISIBLE. KEPT FINDING GLASS IN OUR CLOTHES' POCKETS FEW DAYS FOLLOWING. EVEN AFTER REPAIR, FOUND A P... Read more
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2018 PORSCHE PANAMERA. WHILE MAKING A LEFT TURN AT 10 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER (PORSCHE WEST BROWARD, 4641 SW 148TH AVE, DAVIE, FL 33331, (954) 719-0199). THE MANUFACTURE... Read more
Incident date: Jun 17, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PORSCHE OF LARCHMONT, 2500 BOSTON POST RD, LARCHMONT, NY 10538) AND WAS INFORMED THAT... Read more
Incident date: Jan 16, 2017
I WAS PULLING FORWARD ON A LEVEL CITY STREET AND TURNING LEFT FROM A STOP SIGN. THERE WAS A SIGNIFICANT AMOUNT OF SHUDDERING AND FEELING OF A LOSS OF POWER. THIS WAS A SIGNIFICANT SAFETY ISSUE DUE TO ONCOMING TRAFFIC. OVER A PERIOD OF SEVERAL MONTHS THIS HAD BEEN INCREASING IN SEVERITY BUT THE DEALER COULD NOT IDENTIFY THE PROBLEM. I TOOK IT TO THE DEALER AND WAS ABLE TO REPEAT THE PROBLEM FOR... Read more
Incident date: Jan 16, 2017
I WAS PULLING FORWARD ON A LEVEL CITY STREET AND TURNING LEFT FROM A STOP SIGN. THERE WAS A SIGNIFICANT AMOUNT OF SHUDDERING AND FEELING OF A LOSS OF POWER. THIS WAS A SIGNIFICANT SAFETY ISSUE DUE TO ONCOMING TRAFFIC. OVER A PERIOD OF SEVERAL MONTHS THIS HAD BEEN INCREASING IN SEVERITY BUT THE DEALER COULD NOT IDENTIFY THE PROBLEM. I TOOK IT TO THE DEALER AND WAS ABLE TO REPEAT THE PROBLEM FOR... Read more
Incident date: Dec 26, 2017
FAULTY TRANSFER CASE THE CAR HAD A BUMPY AND VIOLENT SHUDDER AT SLOW SPEEDS WHEN ATTEMPTING TO ACCELERATE. FEELS LIKE MISFIRING AND THEN GRINDING AND THE CAR DOES NOT RESPOND TO THE ACCELERATOR. IT WAS DANGEROUS WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC. I CALLED TO MAKE AN APPOINTMENT AND WITH A SIMPLE EXPLANATION THEY DIAGNOSED IT OVER THE PHONE. THE DEALERSHIP ACKNOWLEDGED THAT THESE TRAN... Read more
Incident date: Nov 14, 2017
PORSCHE ANNOUNCED THEIR "CAMPAIGN" (RECALL) ON NOVEMBER 14, 2017. I HAVE CALLED SEVERAL PORSCHE DEALERS SINCE THAT TIME, AND THE PARTS FOR THIS RECALL ARE NOT AVAILABLE. ONE DEALER SAYS IT COULD BE "ANOTHER COUPLE OF MONTHS" BEFORE THE PART IS AVAILABLE. THE AH10 CAMPAIGN SAYS THAT THIS SITUATION CAN CAUSE A FIRE! IS THIS WHAT PORSCHE IS WAITING FOR? SOMETHING NEEDS TO BE DONE TO GET THEM TO PRODU... Read more
Incident date: Aug 26, 2015
THERE IS AN OPEN RECALL (NHTSA RECALL NUMBER 17V-576) FOR THE FUEL FLANGE ON MY VEHICLE. I PREVIOUSLY PAID OUT OF POCKET FOR THIS REPAIR AND CONTACTED BOTH MY LOCAL DEALERSHIP AND THE CORPORATE CUSTOMER SERVICE FOR INFORMATION ABOUT BEING REIMBURSED AND WAS TOLD THEY NOTIFY ME ABOUT REIMBURSEMENT. I PAID $1995 AND NO ONE WANTS TO DISCUSS REPAYMENT WITH ME. HOW DO I RECOUP MY OUT OF POCKET EXPENSE ... Read more
Incident date: Jan 11, 2016
ENGINE STALLED WHILE DRIVING. CAR TAKEN TO PORSCHE DEALERSHIP WHERE THEY DETERMINED THE CAMSHAFT CONTROLLER NEEDED TO BE REPLACED AS IT WAS BROKEN. PAID $4000 IN REPAIRS IN 2016. PORSCHE HAS SINCE ISSUED A RECALL FOR THIS ISSUE, HOWEVER THEY WILL NOT REIMBURSE FOR THE PREVIOUS REPAIRS AS THEY NOTED. NO RESPONSE ON TIMING.
Incident date: Oct 18, 2016
I PAID FOR THIS RECALL 17V-576 AND NEVER RECEIVED MY REIMBURSEMENT FOR THIS ISSUE FROM PORSCHE. THEY OWE ME $1800.00 I WANT TO BE REIMBURSED IMMEDIATELY. I SPENT A LOT OF MONEY REPAIRING THIS VEHICLE CONSTANTLY. VERY POORLY MADE.
Fire
Incident date: Oct 18, 2016
I PAID FOR THIS RECALL 17V-576 AND NEVER RECEIVED MY REIMBURSEMENT FOR THIS ISSUE FROM PORSCHE. THEY OWE ME $1800.00 I WANT TO BE REIMBURSED IMMEDIATELY. I SPENT A LOT OF MONEY REPAIRING THIS VEHICLE CONSTANTLY. VERY POORLY MADE.
Fire
Incident date: Oct 18, 2016
I PAID FOR THIS RECALL 17V-576 AND NEVER RECEIVED MY REIMBURSEMENT FOR THIS ISSUE FROM PORSCHE. THEY OWE ME $1800.00 I WANT TO BE REIMBURSED IMMEDIATELY. I SPENT A LOT OF MONEY REPAIRING THIS VEHICLE CONSTANTLY. VERY POORLY MADE.
Fire
Incident date: Oct 16, 2016
DEAR SIR/ MADAM THANK YOU FOR YOUR LETTER OF NOVEMBER 29, 2017, REGARDING RECALL OF OUR VEHICLE PORSCHE CAYENNE S #[XXX] (RECALL # 17V-576). PLEASE NOTE THAT DUE TO THE PROBLEM I EXPERIENCED WITH THE FUEL PUMP IN THE VEHICLE, I HAD TO REPLACE THE PUMPS RH AND LH, WITH REQUIRED ACCESSORIES. A TOTAL COST OF THE REPAIR, INCLUDING PARTS AND LABOR, WAS $2,640. PLEASE LET US KNOW IF THE ABOVE IS S... Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SILVER SPRING IN SILVER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTU... Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SILVER SPRING IN SILVER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTU... Read more
Incident date: Jul 31, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PORSCHE OF SILVER SPRING IN SILVER SPRING, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THERE WAS NO REMEDY. THE MANUFACTU... Read more
Incident date: Sep 4, 2017
THE DOOR PANEL BECOME LOOSE AT THE EDGE OF THE GLASS. SEARCHING THROUGH INTERNET IT SEEM IT IS A COMMON PROBLEM AMONG LATE PORSCHE MODELS. IT SEEMS THE ADHESIVE DOES NOT HOLD WELL SPECIALLY IN HIGH TEMPERATURES.
Incident date: Dec 10, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE DEALER (PORSCHE OF DESTIN, 808 AIRPORT RD, DESTIN, FL 32541) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MI... Read more
Incident date: Dec 12, 2017
HORN STICKS LOUD AND REMAINS ON FOR ABOUT ONE MINUTE. SUSPECT BRACKET HOLDING AIRBAG NEEDS NEW ISOLATION "O" RINGS WHICH, OVER TIME, ALLOW HORN TO TOUCH BRACKET COMPLETING HORN RELAY CIRCUIT. COULD CAUSE OTHER CARS TO SWERVE INTO TRAFFIC. SPECIFICALLY, I WAS STOPPED FOR A 4 WAY STOP SIGN, ANOTHER CAR APPROACHED AT SUCH A SPEED THAT I SAW SHE WAS GOING TO STOP AND SHE DIDN'T. I WATCHED HER BLO... Read more
Incident date: Jun 22, 2017
TL* THE CONTACT OWNS A 2012 PORSCHE CAYENNE S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BEC... Read more
Incident date: Jun 12, 2017
TL* THE CONTACT OWNS A 2012 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (PORSCHE OF LIVERMORE, 3100 LAS POSITAS ROAD, LIVERMORE, CA 94551) WAS CONTACTED AND CONFIRMED THAT THE PAR... Read more
Incident date: Dec 7, 2017
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE JACK DANIELS PORSCHE DEALER (E335 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458 STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE ... Read more
Incident date: Dec 7, 2017
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE JACK DANIELS PORSCHE DEALER (E335 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458 STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE ... Read more
Incident date: May 13, 2016
TL* THE CONTACT OWNED A 2004 PORSCHE CAYENNE. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED. THE CONTACT'S HOUSE SUSTAINED FIRE DAMAGE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY TAKEN TO PORSCHE OF NORTH OLMSTED LOCATED 28400 LORAUIN RD, NORTH OLMSTEAD, OH WHERE IT WAS DI... Read more
Fire
Incident date: Dec 3, 2012
THE REAR HATCHBACK DOOR CLOSES ON IT'S OWN. THE HAZARD IS THAT A PERSON CAN GET HIT IN THE HEAD OR INJURED. THE PROBLEM STARTED 3 YEARS AGO BUT HAS BECOME PROGRESSIVELY WORSE TO THE POINT WHERE THE HATCHBACK/TRUCK NO LONGER STAYS OPEN
Incident date: Jun 22, 2017
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PORSCHE OF NASHVILLE, 1580 MALLORY LN, BRENTWOOD, TN 37027) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE... Read more
Incident date: Nov 24, 2017
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE THE CONTACT'S BROTHER WAS DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT WAS ADVISED TO CALL A DEALER FOR A LOANER VEHICLE. THE CONTACT CALLED PO... Read more
Incident date: Nov 15, 2017
MY CAR IS GARAGE KEPT AND VERY LOW MILES (70K+) SINCE I WORK MOSTLY FROM HOME. I SUDDENLY STARTED TO HEAR A BAD NOISE COMING FROM THE BOTTOM OF THE CAR AND COULD FEEL THE CAR SHAKING WHENEVER STARTED TO ACCELERATE. TOOK TO A PORSCHE SPECIALIZED MECHANIC THAT TOLD ME IT IS A RECURRING ISSUE ON THE CAYENNE. LONG STORE SHORT, SPENT TWO THOUSAND DOLLARS TO FIX THE ISSUE.
Incident date: Oct 3, 2017
CAR HAD A SKIPPING FEELING WHEN DRIVING ESPECIALLY WHEN TURNING. VEHICLE HAS ONLY 20,000 MILES AND TRANSFER BOX HAS TO BE REPLACED. THEY CHARGED ME 4660.47 FOR THE REPLACEMENT CLAIMING THE FIVE YEAR WARRANTY EXPIRED. THE CAR IS ALWAYS GARAGED AND USED DURING THE WINTER. WHEN I COMPLAINED TO PORSCHE THEY SENT ME A CHECK FOR $950.
Incident date: Jun 29, 2015
WHILE ADAPTIVE CRUISE CONTROL IS ENGAGED THE VEHICLE WILL BRAKE ON ITS OWN. THIS OCCURS WHEN THERE ARE NO OTHER VEHICLES OR OBJECTS IN SIGHT. THE VEHICLE APPLIES THE BRAKES HARD ENOUGH WHERE IF ANOTHER CAR IS FOLLOWING CLOSELY IT COULD REAR-END MY VEHICLE. I HAVE HAD THE CAR IN TO CIRCLE PORSCHE 5-6 TIMES WITH NO RESOLVE. THIS WAS FIRST REPORTED TO THE DEALER ON JUNE 29, 2015.
Incident date: Nov 1, 2017
LAST WEEK I HAD MY CAR FOR 20000 MILE SERVICE AND THE TECHNICIAN NOTICED VIBRATION WITH ACCELERATION AND ADVISED THE TRANSFER CASE BE REPLACED WHICH WAS DONE 10/28. I CONTACTED PORSCHE USA AS I WAS CONCERNED WITH THIS BEING A RELATIVELY NEW VEHICLE AND THE PROBLEM WITH TRANSFER CASE SO FAST.I WAS TOLD IT WAS A MANUFACTURING DEFECT AND THE TRANSFER CASE WAS REPLACED WITH A RE MANUFACTURED ONE AND N... Read more
Incident date: Oct 27, 2017
THE CAR WAS PARKED IN THE GARAGE AND THE PANORAMIC ROOF WAS SUDDENLY SHATTERED WHILE I START TO DRIVE THE CAR ABOUT HALF MILE. AT FIRST, I THOUGH IT LOOKS LIKE IT WAS FROZE BUT THE GLASSES START TO FALL APART. THE CAR IS NEW, I JUST BOUGHT IT FOR 3 WEEKS WITH 700 MILES ON IT. NO STONES OR ROCKS EVER HIT THE SUNROOF.
PORSCHE
PANAMERA 4S
(2010) — AIR BAGS
Oct 26, 2017
Incident date: Oct 26, 2017
TAKATA RECALL RECEIVED POSTAL CARD DETAILING DEFECT OF MY CAR FROM TK HOLDINGS INC.
PORSCHE
PANAMERA 4S
(2010) — ELECTRONIC STABILITY CONTROL (ESC)
Oct 26, 2017
Incident date: Oct 26, 2017
TAKATA RECALL RECEIVED POSTAL CARD DETAILING DEFECT OF MY CAR FROM TK HOLDINGS INC.
Incident date: Dec 31, 2016
I HAVE A NEW 2017 PORSCHE MACAN AND HAVE NOTICED THAT THE DIGITAL SPEEDOMETER IS NOT ACCURATE. DEPENDING ON HOW FAST YOU ARE GOING THE VARIANCE IS UP TO 3 MPH OFF. THE ANALOG SPEEDOMETER IS VERY HARD TO DETERMINE YOUR SPEED BASED ON ITS DESIGN, HENCE THE DIGITAL ONE SHOULD BE 100% ACCURATE. HAVE YOU HEARD OF THIS ISSUE OR HAVE SEEN IT IN YOUR MACAN TESTING? I HAVE TAKEN TO DEALER AND THEY NOTI... Read more
Incident date: Sep 29, 2017
I HAVE A 2017 PORSCHE MACAN AND SINCE HAVING THE CAR IN MY POSSESSION, THIS VEHICLE HAS A LONG BRAKE TRAVEL AND AT A FEW POINTS, I WAS NOT SURE THAT I WOULD BE ABLE TO STOP THE CAR ON TIME. FOR INSTANCE, WHILE APPROACHING A STOP SIGN, I BEGAN TO PUSH DOWN ON THE BRAKES ONLY TO APPLY ALL FORCE TO MAKE THE VEHICLE COME TO A FULL STOP-LUCKILY I WAS NOT ON A BUSY STREET BECAUSE I COULD NOT GET THE MAC... Read more
Incident date: Aug 1, 2017
I WAS DRIVING THE TRUCK AND ALL OF A SUDDEN I HEARD A KNOCKING NOISE THAT SOUNDED LIKE THE BOTTOM OF THE CAR WAS GOING TO FALL OFF. I MADE IT HOME AND CALLED THE DEALER. I WAS ADVISED THAT THIS WAS A COMMON PROBLEM AND THAT IT WAS THE CARDON SHAFT AND IT WAS A COMMON PROBLEM. THE JOB I WAS ADVISED WAS A $2,000 JOB. I HAVEN'T BEEN ABLE TO DRIVE THE TRUCK. I FINALLY HAD IT REPAIRED FOR ROUGHLY $900.... Read more
PORSCHE
CAYENNE S E-HYBRID
(2017) — POWER TRAIN
Oct 6, 2017
Incident date: Oct 4, 2017
TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCA... Read more
PORSCHE
CAYENNE S E-HYBRID
(2017) — ENGINE
Oct 6, 2017
Incident date: Oct 4, 2017
TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCA... Read more
PORSCHE
CAYENNE S E-HYBRID
(2017) — ELECTRICAL SYSTEM
Oct 6, 2017
Incident date: Oct 4, 2017
TL* THE CONTACT OWNS A 2017 PORSCHE CAYENNE S E-HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND LOST POWER. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A WARNING MESSAGE THAT READ "ENGINE FAILURE, DRIVE ON POSS" APPEARED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO A DRIVEWAY. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCA... Read more
Incident date: May 15, 2017
TL* THE CONTACT OWNS A 2015 PORSCHE 911 CARRERA. SEVERAL TIMES, WHILE DRIVING, THE CHECK OIL LEVEL WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT FILLED THE VEHICLE WITH FUEL, HE ALSO HAD TO ADD OIL TO THE ENGINE. THE CONTACT STATED THAT HE HAD TO ADD OIL APPROXIMATELY EVERY 500-900 MILES. THE VEHICLE WAS TAKEN TO THE COLLECTION (200 BIRD RD, CORAL GABLES, FL 33146 (305) 444-5555) WHERE A FAILUR... Read more
Incident date: May 10, 2017
I FIND MYSELF HAVING TO HAVING TO ADD OIL EVERY TWO FILL UPS. FROM 500 HUNDRED TO 1000 MILES.THIS RATE OF OIL CONSUMPTION VERY EXCESSIVE AND IF I WOULD HAVE BEEN ADVISED AT THE TIME OF PURCHASE I WOULD HAVE NOT BOUGHT THE CAR. THE DEALER AND PORSCHE USA SAYS THIS IS NORMAL. BUT I HAVE ANOTHER PORSCHE THAT DOESN'T USE OIL. THEY HAVE TO ADD OIL THREE TIMES SINCE I BOUGHT THE CAR.UNACCEPTABLE!.
PORSCHE
CAYENNE TURBO
(2011) — ENGINE
Sep 14, 2017
Incident date: Nov 10, 2016
11/10/2016 WHILE DRIVING ENGINE LIGHT CAME ON, CAR RUNNING VERY ROUGH, TROUBLE STARTING. DEALER VERIFIED AND FOUND NUMEROUS FAULTS. REMOVED LEFT VALVE COVER AND FOUND SCREWS FOR CAM ADJUSTER BROKEN. REMOVED BANK 2 CAM ADJUSTER & VALVE COVER REMOVED OIL PAN TO RETRIEVE BROKEN PIECES OF SCREWS FROM ACTUATOR. REPLACED BOTH BANK 1&2 CAM ADJUSTERS. RESET CAM ADJUSTER TIMING.-DURING TEST DRIVE VEHICLE S... Read more
Incident date: Sep 11, 2017
COOLANT PIPE EXPERIENCED CATASTROPHIC FAILURE WHILE ON A PUBLIC ROADWAY. WAS TRAVELING ON STRAIGHT, SMOOTH ROAD ABOUT 55-60MPH WHEN COOLANT WARNING LIGHT CAME ON AND ENGINE TEMPERATURE ROSE WITHOUT WARNING. I HAD NO WHERE TO PULL OVER ON THE TWO-LANE ROAD, SO WAS FORCED TO STOP CAR IN LANE, PUTTING MYSELF AND FAMILY AT RISK OF BEING HIT BY TRAFFIC WHILE WE WAITED 4 HOURS FOR A TOW.
PORSCHE
PANAMERA TURBO
(2012) — ELECTRICAL SYSTEM
Sep 5, 2017
Incident date: Aug 31, 2017
HORN INOPERATIVE. VEHICLE FAILED ANNUAL SAFETY INSPECTION DUE TO INOPERATIVE HORN. VEHICLE HAS APPROXIMATELY 53K MILES. DEALERSHIP REPAIR ESTIMATE OVER $900.