Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: May 22, 2013
IN 2013 I HAD THE REAR DIFFERENTIAL REPLACED FOR 1600 NOW I AM EXPERIENCING VIBRATION AT INITIAL TAKEOFF TOOK IT TO THE DEALER WAS TOLD IT IS THE REAR DRIVESHAFT THAT NEEDS TO REPLACED AGAIN AND THE COST IS 2400.00. PER THE WEB THERE HAS BEEN A LOT OF COMPLAINTS FOR THIS SAME PROBLEM WHY HASN'T THERE BEEN A RECALL? WHAT IS THE PROCESS TO GET A RECALL FOR THIS PROBLEM?
Incident date: Jan 1, 2009
2005 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO FILTER FLANGE OF FUEL PUMP. *LD THE CONSUMER STATED THE VEHICLE FAILED WITH THE SAME DEFECT AS DESCRIBED IN THE RECALL, PRIOR TO RECALL BEING IN EFFECT. THE MANUFACTURER WAS NOTIFIED AND HAD NOT RESPONDED TO THE CONSUMER'S REQUEST FOR REIMBURSEMENT. *JS
PORSCHE
MACAN TURBO
(2016) — AIR BAGS
May 16, 2018
Incident date: Apr 23, 2018
WHEN AN ADULT SITS IN THE FRONT PASSENGER SEAT ON TOP OF A NORMAL BED PILLOW NEEDED BECAUSE OF MEDICAL PROBLEMS, THE AIRBAG PROTECTION SYSTEM FOR THAT SEAT OCCUPANT TURNS OFF. I NOW HAVE TO SIT IN THE BACK SEAT SINCE I AM UNPROTECTED AS A RESULT OF FRONT AIRBAG DEACTIVATION DUE TO PILLOW USE IN THE FRONT PASSENGER SEAT. I AM A 65 YEARS OLD MAN, WEIGH 200 POUNDS AND AM 6 FEET TALL. I HAVE OWNED A... Read more
PORSCHE
MACAN TURBO
(2016) — SEATS
May 16, 2018
Incident date: Apr 23, 2018
WHEN AN ADULT SITS IN THE FRONT PASSENGER SEAT ON TOP OF A NORMAL BED PILLOW NEEDED BECAUSE OF MEDICAL PROBLEMS, THE AIRBAG PROTECTION SYSTEM FOR THAT SEAT OCCUPANT TURNS OFF. I NOW HAVE TO SIT IN THE BACK SEAT SINCE I AM UNPROTECTED AS A RESULT OF FRONT AIRBAG DEACTIVATION DUE TO PILLOW USE IN THE FRONT PASSENGER SEAT. I AM A 65 YEARS OLD MAN, WEIGH 200 POUNDS AND AM 6 FEET TALL. I HAVE OWNED A... Read more
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE FUEL TANK FLANGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. ONE MONTH AND THREE WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTIFICATION IN THE MAIL FOR NHTSA CAMPAIGN NUMBER: 17... Read more
Incident date: May 6, 2018
VEHICLE ACTS AS IF GOING OVER SPEED BUMP OVER 18MPH ALSO JERKING AND TUGGING ON YOU AS YOU ACCELERATE MAKING FOR HARD TURNING IN PARKING LOTS FEELS LIKE FRONT WHEEL IS LOCKING UP ALSO NOTICING SAFETY CONCERN WILE COMING TO STOP IN TRAFFIC UNDER ABOUT 3MPH THE VEHICLE SUDDENLY AND UNEXPECTEDLY LEARCHES FORWARD AS IF ENGINE HAS MORE POWER OR SOMETHING BECOMES UN JAMMED. TRANSFER CASE HAS BEEN REPLAC... Read more
PORSCHE
PANAMERA 4S
(2010) — ENGINE
May 9, 2018
Incident date: Apr 23, 2018
I DROVE 5 MINUTES FROM MY HOUSE TO A GAS STATION ON MY WAY TO WORK. AS I PULLED OUT OF THE GAS STATION AND GOT ONTO A HIGHWAY, THE CAR STARTED STALLING AND MAKING A VERY LOUD,HARSH NOISE. IT WAS A VERY DANGEROUS AS CARS WERE APPROACHING AT HIGH SPEED. I PULLED OVER AND THE CAR KEPT SHUTTERING AND FINALLY LOST POWER. I TRIED TO START THE CAR AGAIN AND AGAIN WITH NO LUCK. I HAD THE VEHICLE TOWED TO ... Read more
Incident date: Apr 14, 2018
AFTER 1 HOUR OF SLOW 880-N HIGHWAY STOP AND GO DRIVING IN TRAFFIC, A LARGE COLUMN OF STEAM WAS OBSERVED COMING FROM REAR DRIVER SIDE OF VEHICLE WHILE EXITING INTERSTATE. IMMEDIATELY OBSERVED HUGE COOLANT PUDDLE DEVELOPING ON FREEWAY OFFRAMP, AND ALERTS ON DASHBOARD GAUGES ("CHECK COOLANT LEVEL"). UPON STOPPING THE CAR IT WAS OBSERVED ONE OF THE COOLANT HOSES LEADING FROM THE WATER PUMP HAD COME LO... Read more
Incident date: Nov 30, 2017
RECALL #AH10. MY TRUCK LEAK GAS EVERYWHERE; AND I'VE CALLED GAUDIN PORSCHE THEY SAID THEY'RE NOT DOING ANY RECALLS AT THE MOMENT. I CAN'T AFFORD TO FIX IT NOR CAN AFFORD THE GAS LOST.
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL PUMP, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE VEHICLE WAS TAKEN TO THE DEALER (THE COLLECTION, 200 BIRD ROAD, CORAL GABLES, FL 33146, PHONE (305) 444-5555), BUT THE PARTS WERE UNAVAILABLE. T... Read more
PORSCHE
PANAMERA 4S
(2011) — ENGINE
May 1, 2018
Incident date: Jan 22, 2018
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA 4S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GAUDIN PORSCHE OF LAS VEGAS (6800 REDWOOD ST, LAS VEGAS, NV 89118, (702) 383-6800) INFORMED THE CONTACT THAT ... Read more
PORSCHE
CAYENNE TURBO
(2012) — POWER TRAIN
Apr 30, 2018
Incident date: Apr 25, 2018
2012 CAYENNE TURBO WITH 40096 MILEAGE AS OF TODAY. THE TRANSFER BOX WAS REPLACED IN APRIL 2016 AND APRIL 2018. COST AROUND $4,500 EACH TIME. TOTAL OF $9,000 REPAIR BILL.
PORSCHE
CAYENNE TURBO
(2012) — VEHICLE SPEED CONTROL
Apr 30, 2018
Incident date: Apr 25, 2018
2012 CAYENNE TURBO WITH 40096 MILEAGE AS OF TODAY. THE TRANSFER BOX WAS REPLACED IN APRIL 2016 AND APRIL 2018. COST AROUND $4,500 EACH TIME. TOTAL OF $9,000 REPAIR BILL.
PORSCHE
718 BOXSTER
(2017) — WHEELS
Apr 27, 2018
Incident date: Apr 19, 2018
REAR TIRES ARE COMPLETE BALD AFTER 5000 MILES. WE HAVE HAD CAR FOR OVER A YEAR. DEALERSHIP HAS INSPECTED AND VERIFIED ALIGNMENT IS FINE AND THERE ARE NO SIGNS OF AGGRESSIVE DRIVING. WHEN WE PURCHASED VEHICLE PARTS WERE MISSING FROM REAR TIRE AND WE HAD TO WAIT FOR THEM TO BE REPLACED. THE CAR IS NOT DRIVE ABLE AT HIS POINT. THEY ARE SAYING THAT WE SHOULDN'T HAVE DRIVEN BELOW 45 DEGREE. THIS IS MY ... Read more
Incident date: Apr 20, 2018
TRANSFER CASE FAILED 2016 ; WAS REPLACED BY DEALER AND FAILED AGAIN 2017. WHILE DRIVING FAILURE AFFECTS SHIFTING AND ACCELERATION.
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE DEALER (CIRCLE PORSCHE, 1850 OUTER TRAFFIC CIR, LONG BEACH, CA 90815) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFA... Read more
Incident date: Mar 28, 2018
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT STATED THAT THE VEHICLE MADE ABNORMAL NOISES. THE VEHICLE WAS TAKEN TO PORSCHE OF ARLINGTON (3100 JEFFERSON DAVIS HWY, ARLINGTON, VA 22202) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A REPLACEMENT CAMSHAFT AND WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Mar 6, 2018
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Incident date: Mar 6, 2018
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Incident date: Mar 6, 2018
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
Incident date: Nov 29, 2017
"PORSCHE SAFETY RECALL AH10" I RECEIVED A RECALL NOTIFICATION IN THE MAIL NOVEMBER '17 FOR THE REPLACEMENT OF THE FILTER FLANGE FUEL PUMP. DURING THE TIME, I DID NOT EXPERIENCE ANY CHANGES WITH MY VEHICLE, BUT I STILL CALLED TO HAVE MY VEHICLE REPAIRED. I WAS TOLD THAT THE PARTS ARE NOT IN AND I WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. WITHIN THE LAST 3 WEEKS, I HAVE SMELLED GAS IN AND ARO... Read more
Incident date: Apr 2, 2018
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE AND WAS UNA... Read more
Incident date: Oct 1, 2017
SINCE THIS RECALL WAS INITIATED IN 2017, THERE HAS BEEN NO UPDATE OR TIMELINE FOR EXPECTED REMEDY TO THIS CAMPAIGN. (AH10). PORSCHE DEALER HAS NO INFORMATION OR ETA FOR REPAIR YET AND IT'S BEEN 6 MONTHS! NOW ALMOST APRIL 2018.
PORSCHE
PANAMERA S
(2011) — ENGINE
Mar 29, 2018
Incident date: Mar 29, 2018
I RECEIVED AN "IMPORTANT SAFETY RECALL" LETTER FROM PORSCHE WITH A CLAIM # 01043235 ON JANUARY 12TH, 2018 FOR THE REPLACING OF FASTENING SCREWS FOR CAMSHAFT CONTROLLERS. THE NHTSA RECALL NUMBER IS 17V-368, THE ADJUSTING COMPANY FOR PORSCHE IS PCNA CAMSHAFT CONTROLLER/ADJUSTER AND THEIR CONTROL # 3415411996 AND THEIR PHONE # 1-877-919-6430. I VISITED GAUDIN PORSCHE 6800 REDWOOD ST LAS VEGAS NV 8911... Read more
Incident date: Mar 28, 2018
I RECEIVED A RECALL LETTER FROM PORSCHE 11/29/17. AS OF 3/28/18 PORSCHE STILL HASN'T SENT PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. IN TURN THIS EFFECTS ME BECAUSE THE PORSCHE DEALERSHIPS WILL NOT PURCHASE A CALL W/ A SAFETY RECALL. UNTIL THIS ISSUE IS FIXED, I CANNOT SELL MY CAR. PORSCHE IS COSTING ME MONEY EVERY DAY THAT I AM HAVING TO WAIT ON THIS. THANK YOU.
Incident date: Jan 2, 2018
VEHICLE HAS AUTO ENGINE OFF WHEN STOPPED. FEATURE IS ON BY DEFAULT. DRIVER MUST REMEMBER TO CUT FEATURE OFF EACH TIME VEHICLE IS CRANKED. ON SEVERAL OCCASIONS THIS FEATURE HAS BEEN HAZARDOUS. WHEN STOPPING ON OPEN ROAD TO TURN ACROSS TRAFFIC THE STEERING WHEEL BINDS WHEN POWER IS LOST. WHEN IN LINE AT DRIVE THRUS OR IN SLOW TRAFFIC, VEHICLE LUNGES AS THE ENGINE STARTS BACK. THE DEFAULT FOR THIS F... Read more
PORSCHE
PANAMERA 4
(2011) — UNKNOWN OR OTHER
Mar 16, 2018
Incident date: Mar 15, 2018
2011 PANAMERA CAMSHAFT RECALL. 5/24/2017 EXPERIENCED ENGINE FAILURE. VEHICLE TOWED TO DEALER. MILEAGE ~80K. DEALER STATES CAMSHAFT BOLTS SHEARED BUT I HAD TO PAY FOR REPAIR 50/50. NO KNOWN RECALLS WERE STATED AT TIME OF REPAIR. AROUND MAY 31, 2017 PORSCHE ACKNOWLEDGED MORE OR LESS THERE MIGHT BE A PROBLEM. HERE IS WHERE THINGS GET 'STICKY': ONCE KNOWLEDGE OF POSSIBLE RECALL, WAS PUBLIC ON JANUAR... Read more
Incident date: Feb 19, 2018
IGNITION COIL FAILURE ON CYLINDER #3 DUE TO NO HEAT SHIELD BETWEEN COIL & CATALYST WHICH IS SITUATED JUST BELOW THE COIL. THIS RESULTED IN SUDDEN LOSS OF POWER AND MISFIRES OF #3 CYLINDER. MECHANIC STATES THIS PROBLEM WILL HAPPEN AGAIN UNTIL A PROPER HEAT SHIELD IS INSTALLED BETWEEN THE COIL & THE CATALYST. I WAS IN TRAFFIC AT THE TIME ON A FREEWAY AT A SPEED OF 65 MPH.
Incident date: Feb 19, 2018
IGNITION COIL FAILURE ON CYLINDER #3 DUE TO NO HEAT SHIELD BETWEEN COIL & CATALYST WHICH IS SITUATED JUST BELOW THE COIL. THIS RESULTED IN SUDDEN LOSS OF POWER AND MISFIRES OF #3 CYLINDER. MECHANIC STATES THIS PROBLEM WILL HAPPEN AGAIN UNTIL A PROPER HEAT SHIELD IS INSTALLED BETWEEN THE COIL & THE CATALYST. I WAS IN TRAFFIC AT THE TIME ON A FREEWAY AT A SPEED OF 65 MPH.
Incident date: Oct 16, 2017
NOTICE OF SAFETY RECALL RECEIVED ON 11/29/17 FROM PORSCHE. GAS LEAKING FROM FUEL FILTER PUMP FLANGE. SITUATION ALREADY HAPPENED TO MY VEHICLE PREVIOUS TO RECEIVING RECALL NOTICE. REQUIRED IMMEDIATE FIX DUE TO DANGER WITH GAS LEAKING UNDER VEHICLE. I HAD CAR REPAIRED AND WROTE TO WROTE TO PORSCHE TO REQUEST REIMBURSEMENT OF MY EXPENSES ON 12/1/17. NO RESPONSE.
Incident date: Dec 18, 2017
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER PORSCHE IN OWINGS MILLS, MARYLAND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WE... Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO PURCHASE A NEW FUEL PUMP AND TAKE THE VEHICLE TO A PORSCHE AUTHORIZED DEALER TO COMPLETE THE RECALL REMEDY. THE CONTACT INQUIRED ABOUT A REFUND, AND WAS ADVISED BY PORSCHE THAT PARTS WERE NOT AVAILABLE AND A SYSTEM FOR I... Read more
Incident date: Feb 24, 2018
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
Incident date: Feb 24, 2018
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
Incident date: Feb 24, 2018
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
Incident date: Nov 14, 2017
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEVINSON IMPORTS PORSCHE IN LITTLETON, COLORADO) WAS CONTACTED AND CONFIRMED THAT THE PARTS... Read more
Incident date: Feb 19, 2018
TL* THE CONTACT OWNS A 1997 PORSCHE BOXSTER. WHILE ATTEMPTING TO ENGAGE IN PARK GEAR, THE SHIFTER BECAME VERY DIFFICULT TO MOVE OUT OF THE DRIVE POSITION. THE VEHICLE WAS TOWED TO AN UNKNOWN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SELECTOR SEIZED AND THE SELECTOR LEVELER HAD TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, PORSCHE OF WESTWOOD IN WESTWOOD... Read more
Incident date: Jan 15, 2018
THE TRANSFER CASE IN THIS CAR IS FAILING AT 50,000 MILES LEADING TO POTENTIAL LOCK UP OF WHEELS, AXLES, OR TOTAL BREAKDOWN/SHUTDOWN AT HIGHWAY SPEED IF NOT CORRECTED. THERE ARE NUMEROUS KNOWN OWNERS EXPERIENCING THE SAME ISSUE.
Incident date: Feb 8, 2018
THE CAR CUT OUT AS I WAS CROSSING A INTERSECTION WHILE IN MOTION LEAVING THE CAR DISABLED IN THE MIDDLE OF A BUSY INTERSECTION, LUCKILY OTHER DRIVERS SAW THE PROBLEM AND WENT AROUND ME. ALL WARNING LIGHTS CAME ON INCLUDING THE IGNITION LOCK FAULT. I TURNED IT OFF AND AFTER 2 MINUTES IT RESTARTED. THE NEXT DAY THE CAR WOULD NOT START, THE IGNITION LOCK FAULT CAME ON, AND THEN ALL OF THE OTHER W... Read more
Incident date: Nov 29, 2017
PORSCHE NOTIFIED ME OF RECALL NOVEMBER 29 2017
Incident date: Jan 8, 2018
IT IS A VERY COMMON PROBLEM FOR 2011+ CAYENNE THAT HAS THE TRANSFER CASE PROBLEM. THE CAR WON'T ACCELERATE SMOOTHLY DURING 1-2 GEAR AND 3-4-5 GEAR. IT IS VERY DANGEROUS WHILE TRYING TO MERGE ON THE FREEWAY. MY CAR ONLY HAS 71K MILES ON THE ODOMETER AND THIS SHOULD NOT BE HAPPENING
Incident date: Nov 15, 2017
I GOT THE LETTER FOR RECALL OF REPLACE FILTER OF FUEL PUMP, CALL LOCAL DEALER MANY TIME AND GOT THE ANSWER WITH OUT THE PART , THIS UNSAFE UNDER DRIVING ? KEEP CONTINUES OR STOP DRIVING ? WE HAVE 2 KIDS , PLEASE ADVIDE ..THANKS
Incident date: Jan 9, 2018
I WAS DRIVING NORTH ON INTERSTATE 75 IN ATLANTA. THERE WAS NO OVERPASS ABOVE ME AND, BECAUSE IT WAS THE EARLY AFTERNOON, THERE WERE FEW CARS/TRUCKS AROUND. THERE WAS NO DEBRIS FLYING THROUGH THE AIR OR ROCKS BEING KICKED UP FROM THE PAVEMENT. INEXPLICABLY, MY PANORAMIC SUNROOF EXPLODED OVER MY HEAD. THE GLASS SHATTERED AND THOUSANDS OF SHARDS FELL ON THE WINDSCREEN. (LUCKILY, I HAD THE WINDSC... Read more
PORSCHE
CAYENNE TURBO
(2011) — ENGINE
Jan 31, 2018
Incident date: Aug 14, 2017
2011 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO CAR STALLING WHILE DRIVING. *LD THE CONSUMER WAS ADVISED NO FAULT CODES APPEARED. THE VEHICLE STALLED AND DRIFTED INTO A CURB BENDING AND DAMAGING THE FRONT WHEELS. THE CHECK ENGINE LIGHT ILLUMINATED. *JS
Crash
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DAMBURY PORSCHE, 23 SUGAR HOLLOW RD, DANBURY, CT 06810) AND WAS INFORMED THAT T... Read more
PORSCHE
911 CARRERA
(2014) — ENGINE
Jan 25, 2018
Incident date: Jan 16, 2018
TL* THE CONTACT OWNED A 2014 PORSCHE 911 CARRERA. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE, BUT NOT UNTIL THE VEHICLE WAS TOTALLY DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. PORSCHE WALNUT CREEK (2555 N MAIN ST, WALNUT CREEK, CA 94597, (925) ... Read more
Fire
Incident date: Jan 22, 2018
COOLANT DISTRIBUTOR BOLTED TO THE BACK OF ENGINE BLOCK HAS A GLUED -IN PIPE THAT CONNECTS TO A HOSE. THE GLUED-IN PIPE IS LEAKING AND HALF WAY PUSHED OUT OF THE DISTRIBUTOR. THE IMMINENT FAILURE OF THIS PART COULD HAVE CAUSED IMMEDIATE OVERHEAT AND FIRE DUE TO CATASTROPHIC COOLANT SYSTEM FAILURE. THE REPAIR IS EXTREMELY EXPENSIVE. PORSCHE HAS A NEW PART THAT HAS THE PIPE THREADED IN INSTEAD OF GLU... Read more
Incident date: Jan 17, 2018
I CALLED THE PHONE THE DEALER AND THEY SAID THEY HAVE ZERO INFORMATION ON THIS ISSUE. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
PORSCHE
PANAMERA S
(2010) — ENGINE
Jan 17, 2018
Incident date: Sep 8, 2015
CAMSHAFT CONTROLLER RECALL. ON 9/8/2015, MY VEHICLE ABRUPTLY STOPPED WHILE I WAS DRIVING ON THE HIGHWAY. I WAS TRAVELING ABOUT 60MPH AND SUDDENLY HEARD A LOUD NOISE AND THE CAR WENT COMPLETELY DARK. ALL OF THE ELECTRICAL COMPONENTS WERE DEAD. I COASTED OVER TO THE EMERGENCY LANE AND WHEN I TRIED TO RESTART THE VEHICLE NOTHING HAPPENED. AFTER HAVING THE VEHICLE TOWED TO THE PORSHE DEALER, I WAS TO... Read more
PORSCHE
PANAMERA 4S
(2010) — ENGINE
Jan 13, 2018
Incident date: Dec 11, 2017
ENGINE LIGHT ON AND OF DEALERSHIP DOESN'T TAKE CARE RECAL AH08