Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,780 complaints for PORSCHE
PORSCHE
718 CAYMAN
(2025) - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
May 29, 2026
Incident date: Sep 3, 2025
The rear camera does not always show the yellow pattern for me to drive in reverse. I intend to have the camera replaced with the recall. The camera is in the weather and not under chrome as my Chevy Equinox 2012. The size of drink holder is smaller than Equinox. No lighting in console as my Equinox. No lighting in glove box. No CD player as my Equinox. The fabric is cut too short in the front fl... Read more
Incident date: Jul 1, 2025
Approximately 8 months ago, I brought my car to the BMW dealership Keeler's in Latham, NY 12110 for a Recall 24V-608:474, the dealer held my car for a day. Two weeks later after taking my car in for the recall, my check engine light started going off and on, off and on, then it comes on and stayed on. On certain occasions I smelt burning wiring and antifreeze smell, yet I assumed that those partic... Read more
Incident date: Jul 1, 2025
Hi [XXX] , Not sure if you are still working at NHTSA….. For what it’s worth, I finally diagnosed my ‘other’ 2015 Ducati with a failed spark plug wire (open circuit). This bike has about 5,000 miles, but has had the symptoms since about 1,000 miles (i.e., almost 10 years). So, Ducati is 2 for 2 in 2015 for bad spark plug wires. On ‘dual spark’ bikes (i.e., this one), having on... Read more
Fire
Incident date: Jul 1, 2025
The airbag warning light illuminated on the dashboard and has stayed on permanently. This indicates a malfunction in the supplemental restraint system (SRS). Because the warning light is active, there is a severe safety risk that the airbags may not deploy correctly or at all in the event of a crash, putting the driver and passengers at risk of serious injury. The vehicle is available for inspecti... Read more
Incident date: May 26, 2026
I purchased my car in 2020 and have had this issue recently come up. I have coolant that is vanishing from my car but not dripping to the floor. I've learned since then that there was a recall on my car for my water pump which causes this exact issue which has caused a related check engine light to appear. It seems unfair to me that there's a recall on my car that was taken away after one year des... Read more
Incident date: May 15, 2026
Phantom brake incident today,5/26/26. Traveling 35mph, brakes slammed on for no apparent reason. Seatbelt tightened and my head launched forward. Neck is very strained.
1 injured
Incident date: Mar 14, 2026
Recurring Defects – 2023 Volkswagen ID.4 Pro S Vehicle * Year/Model: Volkswagen ID.4 Pro S * Ongoing recurring defects across software, electrical, interior, safety, and mechanical systems. Aesthetic / Interior Defects Interior Trim and Structural Noises * Fading light bar panel. * Excessive interior plastic creaking during cold weather. * Roof creaking noises in cold temperatures. Software / ... Read more
Incident date: Mar 14, 2026
I am reporting a safety‑critical issue with the automatic windshield wiper system on my 2024 Tesla Model Y. The vehicle uses a camera‑based “Auto Wiper” system, and it consistently fails to activate fast enough during heavy rain, spray from passing trucks, or sudden visibility loss. During moderate to heavy rain, the Auto wipers often stay on a slow or intermittent setting even when the w... Read more
Incident date: Mar 14, 2026
We took delivery of the vehicle in March 2025. The vehicle has never been involved in any accident or collision during our possession. • In April 2026, we discovered that the passenger-side rear brake light was no longer functioning. • Upon inspection, dealership personnel informed me that a small crack—approximately one inch in length—in the plastic housing of the driver-side rear turn si... Read more
Incident date: May 16, 2026
The vehicle was brought to an authorized GM dealership for a scheduled appointment to address a check engine condition related to a purge valve and an open safety recall for the lower control arm. The VIN was provided and confirmed at the time the appointment was made; however, the recall was not completed during the visit. The dealership replaced the purge valve without documenting diagnostic te... Read more
Incident date: May 21, 2026
The contact owns a 2017 Toyota Tacoma. The contact stated that while driving, the engine revved lightly. Over time the vehicle began to lunge forward, and the revving had become more intense. The RPM increased and revved. While reversing, the vehicle lunged. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the m... Read more
Incident date: Apr 1, 2026
The issue I’m having is the transmission/engine when it comes to the hesitation for stopping and either slowing down or just a rolling stop. Sometime I would feel like I need to precisely control the brake pedal in order to go smooth stop, but no. It feels like it’s ’jumping’ in mini burst. I have the hybrid engine of the V35A-FTS. I did check for recalls but nothing found but found a TSB ... Read more
Incident date: May 13, 2026
While operating my Kia vehicle, the vehicle experienced a sudden loss of braking capability and loss of acceleration/power while traveling downhill. Multiple warning lights reportedly illuminated during the event, including the battery light, oil light, and check engine light. The incident created a serious safety concern due to inability to properly control vehicle speed and operation. The vehic... Read more
Incident date: Jan 15, 2025
I am submitting this complaint regarding ongoing and potentially dangerous mechanical failures involving my vehicle that have repeatedly occurred despite numerous repair attempts by the dealership. Over the past year, I have taken my vehicle to the dealership more than 10 times for serious recurring issues. The problems have included: Drivetrain malfunction warnings Engine warning lights Oil leaks... Read more
Incident date: Jan 15, 2025
I am submitting this complaint regarding ongoing and potentially dangerous mechanical failures involving my vehicle that have repeatedly occurred despite numerous repair attempts by the dealership. Over the past year, I have taken my vehicle to the dealership more than 10 times for serious recurring issues. The problems have included: Drivetrain malfunction warnings Engine warning lights Oil leaks... Read more
Incident date: Jan 15, 2025
I am submitting this complaint regarding ongoing and potentially dangerous mechanical failures involving my vehicle that have repeatedly occurred despite numerous repair attempts by the dealership. Over the past year, I have taken my vehicle to the dealership more than 10 times for serious recurring issues. The problems have included: Drivetrain malfunction warnings Engine warning lights Oil leaks... Read more
Incident date: Feb 1, 2025
Power steering assist fault while driving with total loss of power steering. Caused difficult steering, particularly at low speed and made for a dangerous driving situation with what seemed like complete loss of steering ability. Power steering fault and lane keeping assist failure warnings lit on display at the same time. Vehicle was towed to dealership and problem was isolated to steering module... Read more
Incident date: Dec 31, 1969
My engine has coolant intrusion causing the 3rd cylinder to misfire. Ford will not speak to me on the issue other than to say it is not covered under warranty, even though this is a known and reported issue. I see there was a recall on the 2013-2019 Escape (2.0L Engines) - #26S01
Incident date: Dec 31, 1969
When you press the button in the middle row to fold the seat forward so that the rear passenger can go to the back, the force of the chair is very strong. It almost knocked me out because my head was there and it flung forward. Also the middle seat on the middle row doesn't latch. You really have to use all your force to have it latch. The dream drive (auto drive) on the lucid is activated by th... Read more
Incident date: Mar 9, 2026
Component/System Failure: Total failure of the Autopilot ECU (DAS Computer) and the Front-End Module (FEM) wiring harness. Incident Description: My 2021 Tesla Model 3 (37,000 miles) experienced a catastrophic and "silent" failure of the entire vehicle vision suite and all active safety systems. A Tesla Service technician (Warrington, PA) inspected the vehicle and confirmed the root cause was a fa... Read more
Incident date: Jun 30, 2024
Supplement / update to prior NHTSA complaints regarding my 2021 Land Rover Discovery MHEV (VIN: [XXX] y prior complaints, Jaguar Land Rover has issued Recall 26V248 for DC/DC converter failure leading to loss of propulsion in 2021–2024 Land Rover Discovery MHEV vehicles. My vehicle experienced the same real-world failure condition: sudden loss of propulsion in traffic with my children in the veh... Read more
Incident date: Jun 30, 2024
On May 2nd 2026 I was driving my 2021 Tahoe high country with the 6.2 motor at 60 mph and started to slow down before my left hand turn. In the process of slowing down at about 40mph I heard a loud bang/thud noise. The car had completely shut down all motor related usage. I coasted into the shoulder on the side of the road the vehicle would not restart. I had my children and wife in the car. There... Read more
Incident date: Dec 1, 2025
The ABS system failed and the car crashed and when the ABS system failed the airbag light came on but airbags did not deploy in significant front end collision
Crash
Incident date: Dec 1, 2025
The ABS system failed and the car crashed and when the ABS system failed the airbag light came on but airbags did not deploy in significant front end collision
Crash
Incident date: May 11, 2026
Chrysler performed the 73B recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home befo... Read more
Incident date: May 11, 2026
Chrysler performed the 73B recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home befo... Read more
Incident date: May 11, 2026
Compounded Electrical Failures In addition to the battery defect, this specific vehicle has exhibited recurring electrical malfunctions, including: Total failure of the backup cameras and parking sensors. Intermittent failure of the HVAC system (Air Conditioning), critical in the Florida climate. Erratic Autonomous Braking: The vehicle has repeatedly engaged emergency braking while reversing witho... Read more
Incident date: Feb 12, 2026
Failed emissions test.engine control module error codes,U0129 lost communication with brake system control module,codeU0146 lost communication with serial data gateway module,codeU101lost communication with transmission control module…next failure brake control system module,code U146 lost communication with serial data module, U0100 lost communication with engine control module, U101 lost commu... Read more
Incident date: Feb 12, 2026
My vehicle OnStar telematic module has shorted out the complete electrical system. This module is backordered. No time frame was told it could be months. Many GM vehicle have the same problem. The vehicle can stop while sitting or driving. This vehicle is unsafe to drive i traded it to the dealership. They will hold on to it until(if & when) they get the part.
Incident date: May 7, 2026
Initially while taking a corner at low speed the truck made a clunk and grinding noise which resolved and then while going about 50 mph the grinding noise recurred which prompted stopping the vehicle on the side of the road and when almost to a stop, the wheels locked up causing a slight skid; the vehicle was in 4-wheel auto at the time and with change between 4wd and 2wd serveral times the front ... Read more
Incident date: May 7, 2026
Initially while taking a corner at low speed the truck made a clunk and grinding noise which resolved and then while going about 50 mph the grinding noise recurred which prompted stopping the vehicle on the side of the road and when almost to a stop, the wheels locked up causing a slight skid; the vehicle was in 4-wheel auto at the time and with change between 4wd and 2wd serveral times the front ... Read more
Incident date: Feb 20, 2026
The high-voltage battery pack in my 2018 Porsche Cayenne S E-Hybrid (VIN: [XXX] , approximately 81,000 miles) has experienced a noticeable and progressive reduction in battery range and performance. On February 20, 2026, Porsche White Plains (an authorized Porsche dealer) performed an inspection but was unable to duplicate an active fault code and declined to generate a battery State of Health (... Read more
Incident date: Feb 20, 2026
The high-voltage battery pack in my 2018 Porsche Cayenne S E-Hybrid (VIN: [XXX] , approximately 81,000 miles) has experienced a noticeable and progressive reduction in battery range and performance. On February 20, 2026, Porsche White Plains (an authorized Porsche dealer) performed an inspection but was unable to duplicate an active fault code and declined to generate a battery State of Health (... Read more
Incident date: May 1, 2026
The tungsten carbide coating on the PSCB (Porsche Surface Coated Brake) rotors has failed at 44,000 miles. This is not normal wear. The Taycan’s regenerative braking system handles the substantial majority of deceleration under normal driving conditions, meaning the mechanical brakes on this vehicle have seen a fraction of the use they would on a comparable internal combustion vehicle at the sam... Read more
Incident date: Apr 24, 2026
While driving my 2023 Porsche Taycan under normal conditions, the plastic underbody protection panel on the bottom of the vehicle came loose and detached. The metal underneath the plastic panel is now visibly bent. I did NOT hit any object. There was NO impact. I did NOT hear or feel anything during driving. There were no warning lights, alarms, or messages on the dashboard. The first indication ... Read more
Incident date: Aug 1, 2025
Seat belt and airbag indication lights and sound alarms remain on and notifying on the dashboard regardless of buckling. It will intermittently stop and start as the car is in motion. In the beginning, notification was present then resolved day-to-day. More recently, the alarm is present every drive. Driver was unsure whether or not the notifications were valid or not as the pattern of notificatio... Read more
Incident date: Aug 1, 2025
Seat belt and airbag indication lights and sound alarms remain on and notifying on the dashboard regardless of buckling. It will intermittently stop and start as the car is in motion. In the beginning, notification was present then resolved day-to-day. More recently, the alarm is present every drive. Driver was unsure whether or not the notifications were valid or not as the pattern of notificatio... Read more
Incident date: Mar 9, 2026
The vehicle has now gone into Turtle Mode three times in the last month. Twice to dealership without fixing issue. Turtle mode renders the car undriveable. There is no propulsion, car won’t go over 20 mph
Incident date: Mar 9, 2026
The vehicle has now gone into Turtle Mode three times in the last month. Twice to dealership without fixing issue. Turtle mode renders the car undriveable. There is no propulsion, car won’t go over 20 mph
Incident date: Feb 14, 2026
Driver's side door locks intermittently will not lock or unlock with button or intelli key fob. Requiring to use manual key inside intelli key to unlock/lock car or manual inside lock itself. Multiple people have filed complaints about this. There is even a class action lawsuit. Something should be done to force Nissan to do a recall instead of saying we can fix it for $700. I understand that ... Read more
Incident date: Apr 27, 2026
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed, and the failure was not duplicated. The dealer cleared the check engine warning light. The contact then received notification of NHTSA Campaign Number: 26V011000 (EQUIPMENT); however, the part to do the recall repa... Read more
Incident date: Apr 1, 2026
The contact owns a 2019 Lexus ES 300H. The contact stated that while starting and operating the vehicle, the display screen frequently failed to operate as intended. The contact stated that occasionally the display screen activated as needed but intermittently the screen was black. The failure occurred consistently whenever the vehicle was turned off for longer than two hours. The contact referenc... Read more
Incident date: Mar 19, 2026
TIMELINE: 3/2/26: Check engine light and remote start error appeared; no immediate symptoms, planned to have it inspected later. 3/3/26: Truck failed to start after work, leaving me stranded. 3/4/26: Checked for obvious issues (battery, fuses); none found. 3/5/26: Diagnosed and replaced a failed starter; truck started and drove normally. 3/6/26: Vehicle operated normally all day with multiple succ... Read more
Incident date: Apr 5, 2025
Engine and Transmission failed at 46,000 miles even though under a extended warranty Ford short changed us to where we had to pay $7200.00 to get the car fixed. This car is the worst for failures of the powertrain. Never will buy another Ford ever.
Incident date: Apr 5, 2025
On April 20, 2026, at approximately 12:00 pm. I was driving my 2018 Honda Odyssey (VIN [XXX] ) southbound on [XXX] , approximately 3 miles north of the junction of [XXX] and [XXX] . I was traveling at approximately 30 mph. The vehicle struck a pothole in the road. Immediately upon impact, the passenger-side curtain airbag deployed with a loud report that I described as sounding like a gunshot ne... Read more
Incident date: Apr 5, 2025
I started having trouble with my car idleing hard and driving jerky. Around November of 2025, I took it to the local Ford dealership and they couldn’t find anything wrong with it. The check engine light was on at this point So I took it to an independent local shop. They looked at it and saw that the valve in cylinder one was broken and not firing. At this point I took it back to Ford along wi... Read more
Incident date: Nov 6, 2025
The contact owns a 2014 Toyota Tacoma. The contact stated that while driving 35 MPH, the check engine and the traction control warning lights were illuminated, and the vehicle hesitated to accelerate and failed to exceed 45 MPH while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with a secondary air injection pump system failure. The mechanic determined that the... Read more
Incident date: Apr 17, 2026
The driver‑side display on my 2026 Genesis GV70 randomly goes black or becomes distorted. This defect is included in Recall No. 26V019. Despite this, Genesis Consumer Affairs and the dealership (Homestead Hyundai/Genesis) refuse to perform the required software update that corrects the issue, claiming the vehicle is “already updated” — a statement that directly contradicts the official Gen... Read more
Incident date: Nov 6, 2025
The BRAKE light came on right as I parked with the warning that my brake fluid was low. Opened the hood and noticed the reservoir was low but could not see any sign of a leak. When I pushed the brake to put the truck in reverse, the pedal went to the floor. After testing it in the parking lot, the truck eventually stopped after having pressing the pedal all the way down. I was able to get it to th... Read more
Incident date: Nov 6, 2025
Whirring noise, something loose in transmission - many cases of this but no recall or recourse to fix a defect