Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: May 10, 2019
VIBRATION FROM VEHICLE CAUSES EAR DAMAGE TO OCCUPANTS, WHETHER VEHICLE IS STATIONARY OR MOVING.
2 injured
PORSCHE
718 BOXSTER
(2017) — VISIBILITY/WIPER
May 21, 2019
Incident date: May 18, 2019
WHILE DRIVING WITH MY WIFE AT APPROXIMATELY 20 MPH AFTER MAKING A RIGHT TURN IN THE LANE CLOSET TO THE CURB AT NIGHT WE HEARD A VERY LOUD BANG THAT SOUNDED LIKE A GUNSHOT. I PULLED OVER ABOUT TWO BLOCKS AWAY AND NOTICED MY PASSENGER SIDE MIRROR WAS DESTROYED AND THE COVER WAS MISSING AS WELL AS THE MIRROR. THE MIRROR WAS ROTATED INWARDS TOWARD THE PASSENGER WINDOW. WE CALLED THE HIGHWAY PATROL ... Read more
Incident date: May 9, 2019
PARKED VEHICLE AND ATTEMPTED TO TURN OFF GOT A RED ALERT STEERING FAULTY,EVERYTHING LOCKED UP INCLUDING TRANSMISSION AND WINDOW SWITCHES..HAD TO BE FLAT BEDDED TO A PORSCHE DEALERSHIP TOOK A WEEK FOR THEM TO FIGURE OUT,HAD TO REPLACE STEERING COLUMN.CONCERN IS WHAT WOULD HAVE HAPPENED IF DRIVING AT THE TIME..GOT NO ANSWER
Incident date: May 9, 2019
PARKED VEHICLE AND ATTEMPTED TO TURN OFF GOT A RED ALERT STEERING FAULTY,EVERYTHING LOCKED UP INCLUDING TRANSMISSION AND WINDOW SWITCHES..HAD TO BE FLAT BEDDED TO A PORSCHE DEALERSHIP TOOK A WEEK FOR THEM TO FIGURE OUT,HAD TO REPLACE STEERING COLUMN.CONCERN IS WHAT WOULD HAVE HAPPENED IF DRIVING AT THE TIME..GOT NO ANSWER
Incident date: May 9, 2019
PARKED VEHICLE AND ATTEMPTED TO TURN OFF GOT A RED ALERT STEERING FAULTY,EVERYTHING LOCKED UP INCLUDING TRANSMISSION AND WINDOW SWITCHES..HAD TO BE FLAT BEDDED TO A PORSCHE DEALERSHIP TOOK A WEEK FOR THEM TO FIGURE OUT,HAD TO REPLACE STEERING COLUMN.CONCERN IS WHAT WOULD HAVE HAPPENED IF DRIVING AT THE TIME..GOT NO ANSWER
Incident date: Apr 17, 2019
THIS IS A PORSCHE CAYANNE 2008. THE WINDSHIELD WIPERS ON MY VEHICLE WILL SUDDENLY STOP WORKING. THIS ISSUE CAN HAPPEN IF THE CAR IS IN MOTION OR STATIONARY, STREET OR HIGHWAY DRIVING. IT IS VERY UNPREDICTABLE. THE WIPERS CAN STOP OPERATION FOR A VARIABLE AMOUNT OF TIME. AT TIMES I HAVE TO TURN OFF THE CAR TO GET THEM TO WORK AGAIN. SOMETIMES THEY WILL REMAIN INOPERABLE FROM SECONDS TO 15-20 MINUTE... Read more
Incident date: May 13, 2019
THERE IS A STRONG SMELL OF GAS THAT HAPPENS INTERMITTENTLY WHILE DRIVING THE AUTOMOBILE. THIS HAPPENS DURING SLOW MOTION IN HEAVY TRAFFIC ON BOTH HIGHWAY AND LOCAL ROADS.
PORSCHE
MACAN TURBO
(2015) — ENGINE
May 12, 2019
Incident date: Apr 30, 2019
ONE OR MORE OF THE ENGINE'S TIMING CHAIN COVERS DEVELOPS AN OIL LEAK AFTER 10K+ MILES AS A RESULT OF ONE OR MORE BOLTS, USED TO SECURE THE COVERS TO THE ENGINE, FRACTURING FROM HAVING BEEN OVERTIGHTENED DURING MANUFACTURE AND THE PROCESS OF HEAT CYCLING OVER THE MILEAGE PERIOD NOTED ABOVE. PLEASE SEE THE POSTS IN THE FOLLOWING URLS FOR ADDITIONAL DETAILS:HTTPS://WWW.MACANFORUM.COM/FORUM/COMPLAINT... Read more
Incident date: Apr 19, 2019
I GOT THE CAYENNE FROM 2012 IN 01/17/2017 TREE DAYS AFTER BUYING THE SUV TRANSFER CASE WAS NOT WORKING CORRECTLY, WHEN SHIFTING TO 3RD GEAR NOISE AND LOST OF POWER THIS AT 39,273 MILES REPAIR WAS DONE NOW ONLY 20,000 MILES LATER SAME PROBLEM. WHEN I CALLED PORSCHE DEALER TO CHECK ON WARRANTY THERE IS NONE AND THEY ALSO LET ME KNOW THAT THIS WOULD BE 3RD TIME THAT TC HAS BEEN CHANGE AND THAT THEY W... Read more
Incident date: Apr 20, 2019
MY WIFE RECENTLY HAD A VERY TERRIFYING EXPERIENCE WHILE DRIVING HOME IN OUR 2015 MACAN S THIS PAST WEEKEND. AFTER RUNNING ERRANDS, SHE WAS DRIVING HOME AND THE BRAKES FAILED ON OUR MACAN. THERE WAS NO PRESSURE IN THE BRAKE LINES AND THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR IN ORDER TO JUST SLOW DOWN, NOT EVEN STOP. THERE WERE NO WARNING LIGHTS OR INDICATORS THAT CAME ON BEFORE THIS ISSUE H... Read more
Incident date: Feb 23, 2019
WHEN ACCELERATING THE VEHICLE SPUTTERS AND CATCHES. THIS IS EXTREMELY DANGEROUS IF TRYING TO ACCELERATE ON A HIGHWAY OR SHOULD YOU NEED TO ACCELERATE TO AVOID A COLLISION. MY VEHICLE WAS BOUGHT BRAND NEW AND CURRENTLY ONLY HAS 23,600 MILES ON IT. THIS SHOULD NOT HAPPEN TO A CAR WITH VERY LOW MILEAGE. THIS ISSUE HAPPENS WHILE TURNING, WHILE ON THE HIGHWAY, WHILE IN REVERSE, AND WHILE ON A CITY STRE... Read more
Incident date: Feb 23, 2019
WHEN ACCELERATING THE VEHICLE SPUTTERS AND CATCHES. THIS IS EXTREMELY DANGEROUS IF TRYING TO ACCELERATE ON A HIGHWAY OR SHOULD YOU NEED TO ACCELERATE TO AVOID A COLLISION. MY VEHICLE WAS BOUGHT BRAND NEW AND CURRENTLY ONLY HAS 23,600 MILES ON IT. THIS SHOULD NOT HAPPEN TO A CAR WITH VERY LOW MILEAGE. THIS ISSUE HAPPENS WHILE TURNING, WHILE ON THE HIGHWAY, WHILE IN REVERSE, AND WHILE ON A CITY STRE... Read more
Incident date: Feb 23, 2019
WHEN ACCELERATING THE VEHICLE SPUTTERS AND CATCHES. THIS IS EXTREMELY DANGEROUS IF TRYING TO ACCELERATE ON A HIGHWAY OR SHOULD YOU NEED TO ACCELERATE TO AVOID A COLLISION. MY VEHICLE WAS BOUGHT BRAND NEW AND CURRENTLY ONLY HAS 23,600 MILES ON IT. THIS SHOULD NOT HAPPEN TO A CAR WITH VERY LOW MILEAGE. THIS ISSUE HAPPENS WHILE TURNING, WHILE ON THE HIGHWAY, WHILE IN REVERSE, AND WHILE ON A CITY STRE... Read more
Incident date: Mar 28, 2019
AT 52361 MILEAGE, FOUND OIL LEAKING FROM THE ENGINE. THE FRONT ENGINE COVER IS LEAKING AND WILL NEED TO BE RESEALED. ENGINE WILL NEED TO BE REMOVED AND ALIGNMENT WILL BE NECESSARY DUE TO DISRUPTION OF SUB FRAME AND SUSPENSION COMPONENTS.
Incident date: Jun 15, 2018
STRONG VIBRATION AND NOISE IN FRONT END STEERING, SUSPENSION AND WHEELS AT HIGHER STEERING ANGLES AND SLOW SPEED MOTION. THIS OCCURS IN DRIVEWAYS, PARKING LOTS AND SHARP TURNS ONTO CITY STREETS AND HAS BEEN CONTINUALLY PRESENT SINCE I PURCHASED THIS VEHICLE, AND REPORTED IT TO THE SERVICING DEALERSHIP IN JUNE, 2018
Incident date: Jun 15, 2018
STRONG VIBRATION AND NOISE IN FRONT END STEERING, SUSPENSION AND WHEELS AT HIGHER STEERING ANGLES AND SLOW SPEED MOTION. THIS OCCURS IN DRIVEWAYS, PARKING LOTS AND SHARP TURNS ONTO CITY STREETS AND HAS BEEN CONTINUALLY PRESENT SINCE I PURCHASED THIS VEHICLE, AND REPORTED IT TO THE SERVICING DEALERSHIP IN JUNE, 2018
Incident date: Jun 15, 2018
STRONG VIBRATION AND NOISE IN FRONT END STEERING, SUSPENSION AND WHEELS AT HIGHER STEERING ANGLES AND SLOW SPEED MOTION. THIS OCCURS IN DRIVEWAYS, PARKING LOTS AND SHARP TURNS ONTO CITY STREETS AND HAS BEEN CONTINUALLY PRESENT SINCE I PURCHASED THIS VEHICLE, AND REPORTED IT TO THE SERVICING DEALERSHIP IN JUNE, 2018
Incident date: Jun 15, 2018
TL* THE CONTACT OWNS A 2015 PORSCHE BOXSTER. WHILE DRIVING AT A LOW SPEED, THERE WAS A VIOLENT VIBRATION AND NOISE NEAR THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PORSCHE JACKSONVILLE (904-725-9155, LOCATED AT 10100 ATLANTIC BLVD, JACKSONVILLE, FL 32225) WHERE THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS EXPECTED. THE MANUFACTURER WAS CONTACTED AND ECHOED THE DE... Read more
Incident date: Jun 15, 2018
TL* THE CONTACT OWNS A 2015 PORSCHE BOXSTER. WHILE DRIVING AT A LOW SPEED, THERE WAS A VIOLENT VIBRATION AND NOISE NEAR THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PORSCHE JACKSONVILLE (904-725-9155, LOCATED AT 10100 ATLANTIC BLVD, JACKSONVILLE, FL 32225) WHERE THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS EXPECTED. THE MANUFACTURER WAS CONTACTED AND ECHOED THE DE... Read more
Incident date: Jun 15, 2018
TL* THE CONTACT OWNS A 2015 PORSCHE BOXSTER. WHILE DRIVING AT A LOW SPEED, THERE WAS A VIOLENT VIBRATION AND NOISE NEAR THE FRONT END OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PORSCHE JACKSONVILLE (904-725-9155, LOCATED AT 10100 ATLANTIC BLVD, JACKSONVILLE, FL 32225) WHERE THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS EXPECTED. THE MANUFACTURER WAS CONTACTED AND ECHOED THE DE... Read more
Incident date: Mar 1, 2019
TRANSFER CASE IN THE REAR JERKING LOSS OF POWER AND NOISES IN THE GEARS 2-4
Incident date: Apr 1, 2019
VEHICLE HAS ONLY 60K MILES ON IT, WHEN TRYING TO ACCELERATE ON A 3 GEAR STARTS MAKING NOISES AND DOES A LOT OF JERKING, ACCORDING TO THE DEALERSHIP ITS A TRANSFER CASE ISSUE AND A REPAIR WILL COST $5000, THAT SEEMS TO BE A COMMON ISSUE WITH THESE CARS, MAYBE ITS TIME FOR PORSCHE TO ACCEPT THAT RESPONSIBILLITIES AND FIX IT OR SHALL WE WAIT FOR THIS PROBLEM TO BECOME A FATAL FOR SOMEBODY?
Incident date: Dec 15, 2018
MY 2013 PANAMERA, BASE MODEL WITH 25 K MILES WHEN BOTH HORNS FAILED TO FUNCTION. I WOULD FUSS I HAVE USED THEM LESS THEN 10 TIMES TOTAL? ARE U KIDDING ME! I HOPE THE IRVINE DEALER WILL WORK WITH ME.
Incident date: Jun 12, 2018
TRANSFER CASE FAILING 43,000 MILES. TOXIC FUMES ENTERING CABIN, VEHICLE JERKS AND AND DOES NOT FUNCTION. WIFE WAS ALMOST KILLED AS VEHICLE FAILED TO ACCELERATE OUT OF THE WAY OF A SEMI- TRUCK. GATHERING DATA NOW TO BEGIN LEGAL PROCEEDING. THE NHTSA WILL ALSO BE NAMED IN THE LAWSUIT AS THEY ARE FAILING TO PROPERLY PROTECT CONSUMERS FROM DANGEROUS VEHICLES.
Incident date: Mar 16, 2019
BRAKE TRAVEL TENDS TO BE INORDINATELY LONG BEFORE SHOWING SIGNS OF SLOWING THE VEHICLE. TENDENCY IS TO THEN ENGAGE ABRUPTLY AS THE DRIVER REACTS TO LACK OF STOPPING. DEALER INDICATES THIS IS "NORMAL". IT MAY BE NORMAL BUT NOT PARTICULARLY SAFE. YOU CAN "PUMP" THE BRAKES AND MITIGATE IT SOMEWHAT BUT THAT'S NOT NORMAL BEHAVIOR. I WILL ENTER A DATE BUT THIS IS AN EVERY DAY OCCURRENCE.
Incident date: Mar 18, 2019
I PURCHASED THIS PORSCHE MACAN BASIC MODEL FROM A PORSCHE DEALERSHIP IN DESTIN IN OCT 2018 WITH 4,000 MILES, CERTIFIED PRE OWNED. THE BRAKE PEDAL HAS TOO MUCH PEDAL TRAVEL. I HAVE TO PUSH THE BRAKE PEDAL DOWN TO FAR BEFORE I FEEL THE BRAKES ENGAGE. I DON'T FEEL SAFE DRIVING THIS CAR. IT HAS BECOME A SAFETY ISSUE. ON MAR 29, 2019 I'M GOING TO TAKE IT INTO THE DEALERSHIP FOR THE 3RD TIME FOR THE SA... Read more
Incident date: Jan 31, 2018
MARCH 5, 2019. [XXX]. [XXX] 2003 PORSCHE BOXSTER 3.2 ENGINE WITH BRAND NEW MICHELIN ULTRA-HIGH-PERFORMANCE TIRES. ON DECEMBER 31, 2018 ABOUT 10:30 AM, I WAS DRIVING THE CAR GOING EAST, ABOUT 80 TO 100 MILES PER HOUR IN THE MIDDLE OF THREE LANES.WHEN I REACHED THE TOP OF THE HILL, THE FRONT END OF THE CAR WOBBLE IN THE AIR, ONE SIDE WENT UP AND THEN IT CAME DOWN: AND THEN THE OTHER SIDE WENT UP AND... Read more
Crash
1 injured
Incident date: Jan 31, 2018
MARCH 5, 2019. [XXX]. [XXX] 2003 PORSCHE BOXSTER 3.2 ENGINE WITH BRAND NEW MICHELIN ULTRA-HIGH-PERFORMANCE TIRES. ON DECEMBER 31, 2018 ABOUT 10:30 AM, I WAS DRIVING THE CAR GOING EAST, ABOUT 80 TO 100 MILES PER HOUR IN THE MIDDLE OF THREE LANES.WHEN I REACHED THE TOP OF THE HILL, THE FRONT END OF THE CAR WOBBLE IN THE AIR, ONE SIDE WENT UP AND THEN IT CAME DOWN: AND THEN THE OTHER SIDE WENT UP AND... Read more
Crash
1 injured
Incident date: Jan 23, 2019
WHEN STARTING TO MOVE A NOISE IS HEARD. DIAGNOSED AS A PROBLEM WITH THE TRANSFER CASE. TRANSFER CASE HAD TO BE REPLACED AT 42,900 MILES.
Incident date: Feb 18, 2019
KNOWN PROBLEM WHERE THE BRAKE PEDAL PIN /SPINDLE WEARS IN THE PIVOT BUSH MECHANISM. THIS INTERFERES WITH PEDAL MOVEMENT AND CAN STICK CAUSING BRAKES TO STICK ON. THIS CAN CAUSE DASH WARNINGS BUT IF NOT CAN CAUSE THE VEHICLES BRAKES TO OVERHEAT WITHOUT DRIVERS KNOWLEDGE. THE UPGRADED PARTS ARE AVAILABLE FROM PORSCHE AS THE OLD VERSION SPINDLE AND BUSHES ARE FLAWED. I HAVE REPLACED THE PARTS,P991423... Read more
Incident date: Dec 18, 2018
TL* THE CONTACT OWNED A 2003 PORSCHE BOXSTER S. WHILE DRIVING UPHILL AT 100 MPH, THE VEHICLE VIBRATED VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. ALSO, THE STEERING PULLED TO THE RIGHT AND THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE VEHICLE STRUCK A CURB AND THE PASSENGER SIDE AIR BAGS DEPLOYED. THE REAR DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE. A POLICE REPORT WAS NOT FILED. T... Read more
Crash
1 injured
Incident date: Feb 27, 2019
THE COOLANT PIPE DESIGN IS FLAWED. THE BARB IS GLUED AND PRESSED IN THE ALUMINUM BODY. OVER TIME THE GLUE LOSES ITS PROPERTIES AND THE BARB COMES OUT THUS CAUSING MASSIVE COOLANT LEAK AND THE ENGINE CAN OVERHEAT. THE PART WAS REDISGNED AROUND 2015 WHERE THE BARB IS NOW THREADED, BUT THE ORIGINAL PART IS A SAFEY HAZARD FOR THE OLDER MODELS WITH POTENTIAL HUGE REPAIR COSTS.
Incident date: Feb 27, 2019
FUEL GAUGE INACCURACY. FUEL GAUGE DANCING THEN SHOWS FUEL GAUGE FAULT.
Incident date: Feb 28, 2019
WHEN DRIVING CAR, IT FEELS ROUGH AND IS HARD TO ACCELERATE SO I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE TRANSFER CASE. THE TRANSFER CASE SEEMS TO BE A MANUFACTURE PROBLEM AND IS COMMON AMONG THESE CARS. IT'S UNSAFE AND ALMOST IMPOSSIBLE TO DRIVE ON THE HIGHWAY .
Crash
Fire
Incident date: Jan 8, 2019
THE TRANSFER CASE HAS GONE OUT FOR THE 4TH TIME SINCE IF WENT OVER 50K, AT LOW SPEEDS ITS CLUNKY AND DRAGS AND BUMPY WHEN TRYING TO ACCELERATE. I FOUND OTHER INDIVIDUALS HAVING THE SAME PROBLEM MUTLI TIMES AS MYSELF AND THIS IS NOT CHEAP TO FIX. THE DEALER KNOWS THIS IS A PROBLEM BUT WILL NOT HELP WITH COST
Incident date: Oct 24, 2018
INSULATION ON THE WIRING INSIDE THE HEAD LIGHTS AND WIRING ON THE HARNESSES FEEDING THE HEAD LIGHTS & TURN SIGNAL LIGHTS DETERIORATES AND CRUMBLES. THIS LEADS TO SHORTING OF WIRES AND HEAD LIGHT & TURN SIGNAL FAILING. ADDITIONALLY THE CONNECTORS ON THE HEAD LIGHTS & HARNESSES CORRODE LEADING TO HEADLIGHT/TURN-SIGNAL FAILURE. THIS CAN OCCUR AT ANYTIME, DRIVING WHEN STARTING, STATIONARY, OR TURNING.
Incident date: Sep 19, 2017
09/19/2017 PORSCHE OF LEHIGH VALLEY (FORMERLY KNOPF PORSCHE) FUEL SMELL COMING FROM VEHICLE. FOUND LEFT SIDE FUEL FILTER FLANGE LEAKING. REPLACED LEFT SIDE FUEL FILTER FLANGE FOR $709.04. 12/08/2017 PORSCHE OF LEHIGH VALLEY CAR HESITATES AND BUCKS, SINCE THE FUEL ODOR REPAIR WAS COMPLETED ON 09/19/2017 PORSCHE OF LEHIGH VALLEY REPLACED LEFT AND RIGHT SIDE FUEL PUMPS, FUEL PRESSURE REGULATOR FLAN... Read more
Incident date: Feb 14, 2019
I HAVE HAD THE TRANSFER CASE REPLACED IN THIS VEHICLE TWICE IN THE LAST 25K MILES. AT 65K MILES THE CAR IS DOING THE FAMILIAR GRINDING AND SURGING AGAIN, EVIDENT IT WILL NEED A THIRD $5-6000 TRANSFER CASE. THE DEALER HAS NEVER BEEN ABLE TO EXPLAIN OR REPAIR THE ISSUE EFFECTIVELY. THE MANUFACTURER DOES NOT REPLY TO INQUIRIES, IT IS MY REQUEST THAT THEY BE FORCED TO PROVIDE A PERMANENT, RELIABLE FIX... Read more
Incident date: Feb 14, 2019
I HAVE HAD THE TRANSFER CASE REPLACED IN THIS VEHICLE TWICE IN THE LAST 25K MILES. AT 65K MILES THE CAR IS DOING THE FAMILIAR GRINDING AND SURGING AGAIN, EVIDENT IT WILL NEED A THIRD $5-6000 TRANSFER CASE. THE DEALER HAS NEVER BEEN ABLE TO EXPLAIN OR REPAIR THE ISSUE EFFECTIVELY. THE MANUFACTURER DOES NOT REPLY TO INQUIRIES, IT IS MY REQUEST THAT THEY BE FORCED TO PROVIDE A PERMANENT, RELIABLE FIX... Read more
PORSCHE
CAYENNE TURBO
(2006) — ELECTRICAL SYSTEM
Feb 15, 2019
Incident date: Jan 15, 2019
METALLIC CONTACT POINTS FOR THE FRONT TURN SIGNAL BULB HOLDER INTEGRAL IN THE HEADLAMP ASSEMBLIES CORRODE OR ERODE RENDERING THE TURN SIGNAL INOPERABLE. CORRECTION REQUIRES COSTLY REPLACEMENT OF THE ENTIRE HEADLAMP ASSEMBLY. POINT OF FAILURE IS INACCESSIBLE FOR PHOTOGRAPH. BOTH LEFT AND RIGHT FRONT TURN SIGNAL CONTACTORS HAVE FAILED ON SUBJECT VEHICLE WITH IN THE PAST YEAR. THE PARTS IN QUESTIO... Read more
Incident date: Feb 6, 2019
ENGINE HAS SEIZED DUE TO INTERMEDIATE SHAFT BEARING FAILUE (IMS BEARING FAILURE), THE ENGINE IS A 3.4 LITER FLAT 6 CYLINDER ENGINE WITH ONLY 95,500 MILES ON IT. THERE WAS NO WARNING SIGN OF AN ISSUE. TURNED OFF CAR WHEN I GOT HOME THEN WHEN I TURNED IT ON THE NAEXT DAY IT WOULD NOT TURN OVER TO CRANK. I TOOK IT TO A LOCAL MECHANIC SHOP TO GET IT TESTED AND WAS TOLD I WILL HAVE TO REPLACE ENTIRE EN... Read more
Incident date: Feb 3, 2019
I CALLED 3 TIMES TO HAVE MY RECALL REMEDIED AND PORSCHE DENIED ME EACH TIME BUT YOUR WEBSITE SAYS I HAVE AN OPEN RECALL, THEY TOLD ME IT IS BECAUSE THE RECALL WASN'T THAT IMPORTANT
Incident date: Jan 29, 2019
WHILE DRIVING ON THE CITY STREET FOR ABOUT 10 MINUTES WHEN A MESSAGE "FAULT-FUEL GAUGE" POPPED UP ON MY INSTRUMENT CLUSTER. TRIED TO FILL THE TANK AT THE GAS STATION BUT THEN THE TANK WAS FULL HOWEVER THE FUEL GAUGE INCORRECTLY INDICATING THE TANK IS ONLY 1/2 FULL.MESSAGE WOULD INTERMITTENTLY COME ON WHILE DRIVING. THIS VEHICLE WAS MANUFACTURED IN JUNE 2014 NOT RECALLED NOR CORRECTED BY PORSCHE MA... Read more
Incident date: Jan 29, 2019
WHILE DRIVING ON THE CITY STREET FOR ABOUT 10 MINUTES WHEN A MESSAGE "FAULT-FUEL GAUGE" POPPED UP ON MY INSTRUMENT CLUSTER. TRIED TO FILL THE TANK AT THE GAS STATION BUT THEN THE TANK WAS FULL HOWEVER THE FUEL GAUGE INCORRECTLY INDICATING THE TANK IS ONLY 1/2 FULL.MESSAGE WOULD INTERMITTENTLY COME ON WHILE DRIVING. THIS VEHICLE WAS MANUFACTURED IN JUNE 2014 NOT RECALLED NOR CORRECTED BY PORSCHE MA... Read more
Incident date: Jan 10, 2019
THE VEHICLE LOST MOST OF IT'S POWER FROM AN ENGINE FAILURE WHILE TRAVELING AT APPROXIMATELY 60 MPH ON THE INTERSTATE ALMOST CAUSING ME TO BE REAR-ENDED AND A MULTI-CAR PILEUP. I WAS VERY FORTUNATE TO ESCAPE A MAJOR ACCIDENT. AN INDEPENDENT PORSCHE REPAIR SHOP, EURASIAN AUTO, "BORE SCORING" ON CYLINDER 5. FACTORY DEALER, PORSCHE OF BIRMINGHAM, CONFIRMED THAT DIAGNOSIS. THE AUTOMOBILE ONLY HAS 30,0... Read more
Incident date: Jan 11, 2019
FAILURE OF TRANSFER CASE IN TRANSMISSION AT 74000 MILES. THIS IS A WELL DESCRIBED PROBLEM AND THERE ARE HUNDREDS OF SIMILAR COMPLAINTS ON THE INTERNET IN PORSCHE CAYENNES. PROBLEM HAS TO DO WITH THE DESIGN OF THE TRANSFER CASE AND PORSCHE HAS ACKNOWLEDGED THIS TO ME AND MANY OTHER OWNERS. AS A RESULT OF THE PROBLEM THE VEHICLE CAN LURCH FORWARD AND ALSO FAIL TO ACCELERATE CAUSING SAFETY ISSUES. PO... Read more
Incident date: Jan 20, 2019
I OWN A 2015 PORSCHE MACAN S. ON 20TH JANUARY 2019, TO MY SHOCK MY CAR'S BRAKES FAILED DURING MY DRIVE FROM NY TO NJ. THERE WERE NO WARNING INDICATORS ON THE CONSOLE BUT THE BRAKE PEDAL STARTED SLIDING TO THE FLOOR WITH NO RESISTANCE. I WAS REALLY LUCKY THAT THIS HAPPENED JUST AFTER I HAD GOTTEN OFF THE HIGHWAY AND HAD PULLED UP INTO A MALL PARKING LOT. PORSCHE ROADSIDE ASSISTANCE TOWED THE CAR... Read more
PORSCHE
CAYENNE S HYBRID
(2012) — ENGINE
Jan 5, 2019
Incident date: Dec 26, 2018
THIS VEHICLE SUFFERS UNKNOWN HYBRID SYSTEM FAILURE. IT CAUSED THE VEHICLE TO LOSE POWER ABRUPTLY WHILE IN MOTION ON THE HIGHWAY OR ON A CITY STREET WITHOUT ANY PRIOR WARNING. THE VEHICLE COULD NOT TRAVEL MORE THAN 20 MILES ON AUTOMATIC; UNLESS IT IS SWITCHED TO MANUAL SHIFT GEAR. THIS VEHICLE HAD SUBMITTED TO THE DEALER FOR DIAGNOSIS AND CONCLUSION WAS MADE AS THIS WAS CAUSED BY THE BATTERY FAILUR... Read more
PORSCHE
CAYENNE S HYBRID
(2012) — FUEL/PROPULSION SYSTEM
Jan 5, 2019
Incident date: Dec 26, 2018
THIS VEHICLE SUFFERS UNKNOWN HYBRID SYSTEM FAILURE. IT CAUSED THE VEHICLE TO LOSE POWER ABRUPTLY WHILE IN MOTION ON THE HIGHWAY OR ON A CITY STREET WITHOUT ANY PRIOR WARNING. THE VEHICLE COULD NOT TRAVEL MORE THAN 20 MILES ON AUTOMATIC; UNLESS IT IS SWITCHED TO MANUAL SHIFT GEAR. THIS VEHICLE HAD SUBMITTED TO THE DEALER FOR DIAGNOSIS AND CONCLUSION WAS MADE AS THIS WAS CAUSED BY THE BATTERY FAILUR... Read more
PORSCHE
CAYENNE S HYBRID
(2012) — VEHICLE SPEED CONTROL
Jan 5, 2019
Incident date: Dec 26, 2018
THIS VEHICLE SUFFERS UNKNOWN HYBRID SYSTEM FAILURE. IT CAUSED THE VEHICLE TO LOSE POWER ABRUPTLY WHILE IN MOTION ON THE HIGHWAY OR ON A CITY STREET WITHOUT ANY PRIOR WARNING. THE VEHICLE COULD NOT TRAVEL MORE THAN 20 MILES ON AUTOMATIC; UNLESS IT IS SWITCHED TO MANUAL SHIFT GEAR. THIS VEHICLE HAD SUBMITTED TO THE DEALER FOR DIAGNOSIS AND CONCLUSION WAS MADE AS THIS WAS CAUSED BY THE BATTERY FAILUR... Read more