Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: Dec 20, 2019
AT ABOUT 25,000 THE CAYENNE STARTED MAKING BUMP UPON ACCELERATION AND ESPECIALLY WHEN TURNING. I UNDERSTAND THIS CAN BE A SAFETY ISSUE UNLESS ADDRESSED .THE DEALER DIAGNOSED THE PROBLEM AS THE TRANSFER CASE WHICH WAS REPLACED. NOW WE HAVE 49,000 MILES ON THE VEHICLE AND IT IS STARTING TO EXHIBIT THE SAME TRANSFER CASE SYMPTOMS AS BEFORE. IN GOOGLING THE INTERNET THIS PROBLEM SEEMS TO BE QUITE P... Read more
Incident date: Dec 7, 2019
WHEN ACCELERATING FROM A STOP GEARS SEEMS TO BE MISSING AND JUMPY BETWEEN 2-5 GEARS, LIKE SHUDDERS ON GEARS. I READ THAT IT'S COMMON PROBLEM WITH CAYENNE. THIS NEEDS TO BE ADDRESSED BY PORSCHE AS IT IS VERY COSTLY. VEHICLE ONLY HAVE 21,000 MILES.
Incident date: Jun 22, 2019
THE AC/HEATER BLOWER WAS BLOWING WEAK MAKING A SCREECHING NOISE AND NOT BLOWING WELL. PORSCHE CHECKERED IT OUT AND GENERATED A REPORT STATING I NEEDED A NEW BLOWER. AFTER OBTAINING MY CAR BACK FROM THE DEALER WATER WAS LEAKING INSIDE OF MY CAR ( DOES SO WHILE STATIONARY AND DRIVING, ON RAINY DAYS OR WHEN SNOW HAS MELTED ) UNDER THE DASHBOARD. THE BLOWER STOPPED WORKING COMPLETELY. THE REPORT FROM... Read more
Incident date: Jun 22, 2019
THE AC/HEATER BLOWER WAS BLOWING WEAK MAKING A SCREECHING NOISE AND NOT BLOWING WELL. PORSCHE CHECKERED IT OUT AND GENERATED A REPORT STATING I NEEDED A NEW BLOWER. AFTER OBTAINING MY CAR BACK FROM THE DEALER WATER WAS LEAKING INSIDE OF MY CAR ( DOES SO WHILE STATIONARY AND DRIVING, ON RAINY DAYS OR WHEN SNOW HAS MELTED ) UNDER THE DASHBOARD. THE BLOWER STOPPED WORKING COMPLETELY. THE REPORT FROM... Read more
Incident date: Jun 22, 2019
THE AC/HEATER BLOWER WAS BLOWING WEAK MAKING A SCREECHING NOISE AND NOT BLOWING WELL. PORSCHE CHECKERED IT OUT AND GENERATED A REPORT STATING I NEEDED A NEW BLOWER. AFTER OBTAINING MY CAR BACK FROM THE DEALER WATER WAS LEAKING INSIDE OF MY CAR ( DOES SO WHILE STATIONARY AND DRIVING, ON RAINY DAYS OR WHEN SNOW HAS MELTED ) UNDER THE DASHBOARD. THE BLOWER STOPPED WORKING COMPLETELY. THE REPORT FROM... Read more
Incident date: Dec 3, 2019
THE TRANSFER CASE IN THIS CAR IS FAILING AT 53,000 MILES CAUSING UNSAFE, JERKING ACCELERATION LEADING TO TOTAL BREAKDOWN/SHUTDOWN IF NOT CORRECTED. NUMEROUS OWNERS EXPERIENCE THE SAME ISSUE. THE MANUFACTURER ACKNOWLEDGES THE DEFECT AND IS NOW PROVIDING NEWLY DESIGNED REPAIR PARTS DESCRIBED AS PERMANENTLY SOLVING THE PROBLEM AND COVERED BY A 2-YEAR WARRANTY AT A COST IN EXCESS OF $5,500 RETAIL
Incident date: Jun 6, 2019
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM A... Read more
Crash
Incident date: Jun 6, 2019
SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM A... Read more
Crash
Incident date: Nov 25, 2019
WHEN TRYING TO ACCELERATE INTO TRAFFIC VEHICLE WILL EXPERIENCE WHAT FEELS LIKE A DEAD SPOT IN THE ACCELERATOR AND THEN LURCH FORWARD AT A HIGH SPEED THIS CONDITION HAS BEEN REPORTED ON NUMEROUS COMPLAINT SITE CONCERNING VARIOUS PORSCHE VEHICLES AND SPECIFICALL CONCERNING PORSCHE CAYENNE DEALER SAYS CAR IS FINE.UNSAFE TO DRIVE SINCE YOU NEVER KNOW WHEN IT WILL ACCELERATE.
Incident date: Nov 15, 2019
WHILE ACCELERATING TRANSMISSION SHIFTING FROM 2 TO 5 GEAR, IT SHUDDERS AND POWER LURCHES. SAME WHILE MAKING TURN AT STOP SIGN FROM STOP TO ACCELERATE AT CITY STREET POWER LURCHES. POSSIBLE TO CAUSE T BONE ACCIDENT. HIGH CHANCES OF COMPLETE POWER LOSS DUE TO TRANSMISSION FAILURE DUE TO FAULTY TRANFER CASE RESULTING IN CATASTROPHIC ACCIDENT. ASK PORSCHE TO REPLACE TRANFER CASE WITH NEW DESIGNED TRAN... Read more
Incident date: Nov 5, 2019
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. WHILE DRIVING, A LOUD UNKNOWN NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Incident date: Nov 22, 2019
2013 PORSCHE BOXSTER. CAR ROLLS WHEN STOPPED WITH TRANSMISSION IN 'PARK.' SIMILAR TO RECALLS OF PORSCHE CAYENNES AND PANAMERAS. MAY BE SIMILAR TO THE TRANSMISSION CONNECTION BUSHING PROBLEM THAT CAME LOOSE IN OTHER MODELS.
Incident date: Mar 25, 2019
1.EARLIER DATE FIXED WIREHARNESS/DRAINED PARTS AT LOCAL BMW REPAIRMAN GARAGE RESOLVED 2. LATER IN CITY,TURNING IN MOTION CAR SUDDENLY STALL/POWERLOSS OF BRAKES,CLUTCHSTICKY,HEAR TIMING ODD,STEERING DIFFICULT HAD TOWED TO PORSCHE DEALER . GARAGE).PORSCHE DIAGNOSED W MULTIPOINT INSPECTION ,PORSCHE ONLY DID WORK COVERED BY 3RD PARTY EXTENDED WARRANTEE FOR A OIL WATER SEPARATOR AND WATER RADIATOR REP... Read more
Incident date: Mar 25, 2019
1.EARLIER DATE FIXED WIREHARNESS/DRAINED PARTS AT LOCAL BMW REPAIRMAN GARAGE RESOLVED 2. LATER IN CITY,TURNING IN MOTION CAR SUDDENLY STALL/POWERLOSS OF BRAKES,CLUTCHSTICKY,HEAR TIMING ODD,STEERING DIFFICULT HAD TOWED TO PORSCHE DEALER . GARAGE).PORSCHE DIAGNOSED W MULTIPOINT INSPECTION ,PORSCHE ONLY DID WORK COVERED BY 3RD PARTY EXTENDED WARRANTEE FOR A OIL WATER SEPARATOR AND WATER RADIATOR REP... Read more
Incident date: Mar 25, 2019
1.EARLIER DATE FIXED WIREHARNESS/DRAINED PARTS AT LOCAL BMW REPAIRMAN GARAGE RESOLVED 2. LATER IN CITY,TURNING IN MOTION CAR SUDDENLY STALL/POWERLOSS OF BRAKES,CLUTCHSTICKY,HEAR TIMING ODD,STEERING DIFFICULT HAD TOWED TO PORSCHE DEALER . GARAGE).PORSCHE DIAGNOSED W MULTIPOINT INSPECTION ,PORSCHE ONLY DID WORK COVERED BY 3RD PARTY EXTENDED WARRANTEE FOR A OIL WATER SEPARATOR AND WATER RADIATOR REP... Read more
Incident date: Jun 26, 2019
2004 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT LEVER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS PARKED AND ROLLED INTO ANOTHER VEHICLE WHICH, THEN CRASHED INTO A VEHICLE. THE TRANSMISSION SHIFT LEVER FAILED AND WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS TO THE VEHICLES. *JS *JS - (RECALL RELATED INCIDENT) TS
Crash
PORSCHE
911 CARRERA S
(2006) — UNKNOWN OR OTHER
Nov 19, 2019
Incident date: Apr 14, 2018
I WAS REAR ENDED AT A RED LIGHT IN HARBISON BLVD COLUMBIA SC.
Crash
Incident date: Nov 11, 2019
THE CAR LOST POWER AND STALLED ON THE HIGHWAY WITHOUT WARNING, THE ROAD WAS THE GARDEN STAT PARKWAY IN NEW JERSEY , HAPPENED IN MID NIGHT
Incident date: Nov 11, 2019
THE CAR LOST POWER AND STALLED ON THE HIGHWAY WITHOUT WARNING, THE ROAD WAS THE GARDEN STAT PARKWAY IN NEW JERSEY , HAPPENED IN MID NIGHT
Incident date: Sep 9, 2019
2017 PORSCHE BOXSTER 718 WITH PDK HAS STARTED IN 2ND GEAR ON 3 OCCASIONS MAKING ENTERING INTO TRAFFIC AT A SLOW RATE OF SPEED VERY DANGEROUS. 1ST TIME THE PDK TRANSMISSION WAS IN PARK AND THEN I MOVED IT TO DRIVE. THE PDK SELECTED GEAR 2 WHILE IN SPORT MODE. 2ND TIME I WAS BACKING OUT OF MY DRIVEWAY, STOPPED TO PUT IN DRIVE, AND THE PDK SELECTED 2ND GEAR. THE 3RD TIME I WAS SLOWING TO A LIGHT ... Read more
Incident date: Apr 15, 2019
TRANSFER CASE STARTED LURCHING AND CAUSING ERRATIC MOVEMENT OF THE VEHICLE AT LOW SPEEDS.
Incident date: Oct 29, 2019
THE EDGES OF THE METAL PART THAT ENSURES CLOSURE OF THE TRUNK IS VERY SHARP. FINGER WAS SLICED ON THIS METAL PART.
1 injured
Incident date: May 1, 2019
I BOUGHT MY CAR USED THIS MAY 2019 AND THE PASSENGER AIRBAG LIGHT HAS STAYED ON INDICATING THAT IT DOESN'T DETECT ANYONE IN THE SEAT SO IT WON'T DEPLOY IF I GET IN AN ACCIDENT. . I LOOKED UP PORSCHE MACAN RECALLS. AND THIS EXACT SAME ISSUE HAS BEEN RECALLED IN 2015-2016 MACANS AND 2017 MACAN GTS. MY MACAN IS A TURBO. I TOOK IT IN TO THE DEALER THINKING I WAS APART OF THIS AND WAS TOLD I NEEDED TO ... Read more
Incident date: Sep 15, 2019
THERE WAS A VIBRATION ON THE CAR EVERY TIME I ACCELERATED FROM A STOP, SEEMS TO ALWAYS HAPPEN BETWEEN 27MPH TO AROUND 30MPH. IT WAS VIBRATING MORE OR LESS DEPENDING ON THE ACCELERATION TYPE, FAST ACCELERATION WILL SHAKE A LITTLE MORE. THE VIBRATION WAS MOST NOTICEABLE WHEN THE STEERING WHEEL WAS TURNED FULLY WHILE SLOWLY PULLING OUT OF OR BACKING INTO A PARKING SPOT. I TOOK IT TO THE DEALE... Read more
Incident date: Oct 22, 2019
POWER DRIVERS SEAT MOVED FORE/AFT AND UP/DOWN WHILE DRIVING ON HIGHWAY ON 10.22.2019 ON ITS OWN. MOVING DRIVER AWAY FROM CONTACT WITH EITHER BRAKE OR GAS PEDAL AND A UNNATURALLY LONG REACH TO STEERING WHEEL. DRIVER ENGAGED BUTTONS TO MOVE SEAT FORWARD, PULLED OFF TO SAFE LOCATION AND SHUT DOWN/RESTARTED CAR. PROBLEM CONTINUED UPON RESTART
Incident date: Oct 10, 2019
PURCHASED A 2013 CAYENNE PORSCHE GTS WITH 67K MILES ON IT. NOTICED A KIND OF THUMPING SOUND WHEN ACCELERATING, USUALLY APPEARING AT 3K RPMS. VEHICLE SHUDDERS AND ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING. TOOK THE VEHICLE TO A MECHANIC TO DIAGNOSE THE FAULT AND THEY IMMEDIATELY KNEW WHAT IT WAS, ENGINE TRANSFER CASE FAILURE. THIS IS DUE TO A DESIGN FLAW ALLOWING WATER INTO THE TRANSFER CAS... Read more
Incident date: Oct 10, 2019
PURCHASED A 2013 CAYENNE PORSCHE GTS WITH 67K MILES ON IT. NOTICED A KIND OF THUMPING SOUND WHEN ACCELERATING, USUALLY APPEARING AT 3K RPMS. VEHICLE SHUDDERS AND ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING. TOOK THE VEHICLE TO A MECHANIC TO DIAGNOSE THE FAULT AND THEY IMMEDIATELY KNEW WHAT IT WAS, ENGINE TRANSFER CASE FAILURE. THIS IS DUE TO A DESIGN FLAW ALLOWING WATER INTO THE TRANSFER CAS... Read more
Incident date: Oct 10, 2019
PURCHASED A 2013 CAYENNE PORSCHE GTS WITH 67K MILES ON IT. NOTICED A KIND OF THUMPING SOUND WHEN ACCELERATING, USUALLY APPEARING AT 3K RPMS. VEHICLE SHUDDERS AND ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING. TOOK THE VEHICLE TO A MECHANIC TO DIAGNOSE THE FAULT AND THEY IMMEDIATELY KNEW WHAT IT WAS, ENGINE TRANSFER CASE FAILURE. THIS IS DUE TO A DESIGN FLAW ALLOWING WATER INTO THE TRANSFER CAS... Read more
Incident date: Oct 15, 2019
FUEL GAUGE MALFUNCTION,ENGINE LIGHT GOES ON,THE VEHICLE THEN HESITATED AND JERKS WHEN I DRIVE IT IN MOTION.
Incident date: Oct 14, 2019
I HAVE DONE EXTENSIVE RESEARCH ON PUBLIC ONLINE FORUMS TO ATTEMP TO TRACE THE ROOT OF AN AGGRESSIVE OIL LEAK THAT COMES FROM A DEFECTIVE DESIGN IN THE BOLTS HOLDING THERE TIMING CHAIN HOUSING. IT APPEARS THE BOLTS WERE OVER TIGHTENED BY THE ROBOTS FROM THE FACTORY CAUSING HUNDREDS OF COMPLAINTS FROM ALMOST EVERY MACAN OWNER IN FORUMS LIKE MACANFORUMS.COM AT A VERY EARLY OWNERSHIP OF THE VEHICLES. ... Read more
Incident date: Oct 9, 2019
MY 2014 PANAMERA 4 STARTED HAVING THIS ISSUE ON 10/09/2019. I PLACED THE CAR IN PARK AND FOUND THAT THE CAR WAS STILL MOVING LIKE IT WAS IN NEUTRAL. I HAVE TO SET THE EMERGENCY BRAKE ON THE CAR BEFORE LEAVING IT OR IT MIGHT ROLL DOWN THE STREET AND INTO TRAFFIC. IT SOUNDS LIKE IT HAS TO BE TIED TO THE RECALL 19V-446.
Incident date: Oct 9, 2019
MY 2014 PANAMERA 4 STARTED HAVING THIS ISSUE ON 10/09/2019. I PLACED THE CAR IN PARK AND FOUND THAT THE CAR WAS STILL MOVING LIKE IT WAS IN NEUTRAL. I HAVE TO SET THE EMERGENCY BRAKE ON THE CAR BEFORE LEAVING IT OR IT MIGHT ROLL DOWN THE STREET AND INTO TRAFFIC. IT SOUNDS LIKE IT HAS TO BE TIED TO THE RECALL 19V-446.
Incident date: Oct 5, 2019
TRANSFER CASE HAS FAILED, JERKING AND INTERRUPTION OF ACCELERATIONS. ALMOST CAUSED A WRECK. VERY WELL KNOWN PROBLEM AND THERE ARE A LOT OF SIMILAR COMPLAINTS ON THE NHTSA COMPLAINT LOG SYSTEM AS WELL AS DOCUMENTED ONLINE. I CALLED PORSCHE AND THEY DENIED KNOWING ABOUT ANY PROBLEM WITH IT BUT YOU CAN CALL THE SERVICE DEPARTMENTS AT ANY PORSCHE DEALER AND THEY IMMEDIATELY KNOW ABOUT THE PROBLEM. ... Read more
Incident date: Sep 28, 2019
HUGE LAG WHEN PRESSING ON ACCELERATION PETAL WHEN PULLING OUT INTO TRAFFIC FROM A STOP. IT DOES NOT HAPPEN EVERY TIME. IT IS INTERMITTENT. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN YOU ARE TURNING RIGHT. IT DOES NOT MATTER IF YOU PUSH THE ACCELERATOR DOWN , , OR CLEAR TO THE FLOOR, WHEN IT HAPPENS YOU HAVE NO POWER FOR A COUPLE OF SECONDS. NEVER HAD THIS PROBLEM BEFORE THE GOVERNMENT MANDATE RECALL ... Read more
Incident date: Sep 28, 2019
HUGE LAG WHEN PRESSING ON ACCELERATION PETAL WHEN PULLING OUT INTO TRAFFIC FROM A STOP. IT DOES NOT HAPPEN EVERY TIME. IT IS INTERMITTENT. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN YOU ARE TURNING RIGHT. IT DOES NOT MATTER IF YOU PUSH THE ACCELERATOR DOWN , , OR CLEAR TO THE FLOOR, WHEN IT HAPPENS YOU HAVE NO POWER FOR A COUPLE OF SECONDS. NEVER HAD THIS PROBLEM BEFORE THE GOVERNMENT MANDATE RECALL ... Read more
Incident date: Sep 25, 2019
42,000 MILES ON THE 2016 CAYENNE GTS. $110,000 ORIGINAL STICKER. TRANSFER CASE NEEDED TO BE REPLACED ($5,000+ CHARGE). SERVICE REP TOLD ME THEY REPLACE 5 TRANSFER CASES EACH WEEK AT JUST THEIR DEALERSHIP. CLEARLY A DEFECT THAT SHOULD BE SUBJECT TO RECALL. HE KNEW IN 5 SECONDS WHAT THE PROBLEM WAS WHEN I ORIGINALLY CALLED TO SCHEDULE AN APPOINTMENT. PORSCHE USA REFUSED TO TAKE RESPONSIBILITY F... Read more
Incident date: Oct 8, 2019
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE D... Read more
Crash
Incident date: Oct 8, 2019
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED THROUGH THE WALL IN THE CONTACT'S GARAGE. THE VEHICLE ENTERED THE LIVING QUARTERS OF HIS HOME. THERE WAS NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE EXPERIENCED INDEPENDENT ACCELERATION AND EXTRA EFFORT WAS REQUIRED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE D... Read more
Crash
Incident date: Sep 9, 2019
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT STATED THAT ALL FOUR DOOR LATCHES FAILED TO OPEN FROM OUTSIDE AND INSIDE THE VEHICLE. THE CONTACT CALLED PORSCHE ORLANDO (9590 US-17, MAITLAND, FL 32751, (407) 680-0785) AND WAS INFORMED THAT THERE WOULD BE A FEE TO REPAIR EACH DOOR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A... Read more
Incident date: Apr 1, 2019
BOTH HEADLIGHT LENS ASSEMBLIES HAVE SMALL, YET VISIBLE CRACKS IN THE INTERIOR LENS SURFACE. THE LIGHTS ARE AS-BUILT AND THE VEHICLE HAS NEVER BEEN IN A COLLISION. THE CRACKS WERE DISCOVERED AS THE LIGHTS CAME IN WHEN I UNLOCKED MY CAR IN THE EVENING.
Incident date: Jun 1, 2019
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V322000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CAPITAL EUROCARS (3705 W TENNESSEE ST, TALLAHASSEE, FL 32304, (888) 701-6470) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER UNTIL JANUARY O... Read more
Incident date: Sep 20, 2019
THE IMS BEARINGS IN THE 2001-2005 PORSCHE BOXSTER WOULD JUST STOP THE ENGINE IF NOT REPLACED. HELLO, I BOUGHT MY 2003 POSCHE BOXSTER BRAND NEW FROM RECTOR PORSCHE/AUDI DEALERSHIP OF BURLINGAME BACK IN 2003. I RECENTLY FOUND OUT THAT PORSCHE HAD A FAULTY PART IN THEIR ENGINE CALLED THE IMS BEARINGS. THE CARS THAT WERE INVOLVED ARE CARS FROM 2001-2005 PORSCHE BOXSTER. THERE WAS A LAWSUIT (EIS... Read more
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2016 PORSCHE CAYENNE. WHILE THE VEHICLE WAS STOPPED, IT JUMPED OR LURCHED FORWARD FIVE TO SIX FEET WHILE STOPPED. ON ONE OCCASION, THE VEHICLE LURCHED FORWARD AND SLIGHTLY STRUCK THE CONTACT'S DAUGHTER AFTER SHE HAD DROPPED HER OFF. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO CHAMPION PORSCHE AND PORSCHE WEST BROWARD (4641 SW 148TH AVE, DAVIE, FL 33331, (954) 901-3000).... Read more
Incident date: Aug 23, 2019
FRONT PANEL OF PANORAMIC SUN ROOF EXPLODED AND SHATTERED WHILE DRIVING AT APPROXIMATELY 75 MPH ON A HIGHWAY.
Incident date: Jul 15, 2019
I HAVE ALMOST COLLIDED IN SEVERAL INSTANCES DUE TO THE REAR BACKUP CAMERA. IT IS ALMOST USELESS AFTER PORSCHE AUTHORIZED DEALER REPAIR. IT IS NOW A DEFECTIVE BACK UP CAMERA. DEALER SAID WHEN THEY REPAIRED REAR OF MY VEHICLE THEY DID A SOFTWARE UPDATE AND THE REAR CAMERA UPDATE CAUSED THE VISIBILITY TO DRAMATICALLY DECREASE. THERE IS NO FIX OR RESOLUTION SO I HAVE A BACK UP CAMERA THAT IS LIMITED ... Read more
Incident date: Sep 26, 2019
VEHCILE IS SHOWING FAULTY FUEL GAUGE AND SUSPENSION NEEDS TO BE REPLACED.
Incident date: Sep 26, 2014
TL* THE CONTACT OWNS A 2013 PORSCHE PANAMERA. WHILE DRIVING APPROXIMATELY 70 MPH, THE COOLANT TEMPERATURE INDICATOR TURNED RED AND CAUSED THE VEHICLE TO STALL AND SHUT COMPLETELY OFF. THE VEHICLE WAS TOWED TO PORSCHE OF SILVER SPRING (LOCATED AT 3141 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, 888-462-9925) AND PORSCHE OF ARLINGTON (LOCATED AT 3100 JEFFERSON DAVIS HWY, ARLINGTON, VA 22202, 888-600-3... Read more
Incident date: Sep 13, 2019
TRANSFER CASE MAKING VEHICLE SLUGGISH IN FIRST AND SECOND GEARS. FEELS LIKE THE VEHICLE IS GOING TO STALL. I SPOKE WITH PORSCHE OF DELAWARE AND THEY ARE AWARE OF THE ISSUE WITH THE TRANSFER CASE.
Incident date: Sep 21, 2019
WHILE DRIVING BACK HOME ON THE HIGHWAY DOING ABOUT 30 MPH IN STOP AND GO TRAFFIC MY 2013 CAYENNE GTS STARTED TO JERK BETWEEN SHIFTING GEARS. I THOUGHT IT WAS A BUMPY ROAD AT LEAST BUT THEN AFTER THE TRAFFIC WAS OVER AND I WAS ABLE TO PICK UP SOME SPEED TO UP TO AROUND 40-45MPH THE CAR SHUT OFF IN THE MIDDLE OF THE HIGHWAY NOT KNOWING WHAT TO DO. MY LIFE LITERALLY FLASHED IN MY EYES I WAS SO LUCKY ... Read more
Incident date: Jun 21, 2019
TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V322000 (ELECTRICAL SYSTEM). THE CONTACT CALLED PORSCHE DOWNTOWN LA AT 213-536-4354 (LOCATED AT 1900 S FIGUEROA ST, LOS ANGELES, CA 90007) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECO... Read more