Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,690 complaints for PORSCHE
Incident date: Jun 18, 2020
TL* THE CONTACT OWNS A 2009 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE OF THE VEHICLE EMANATING FROM THE DRIVER'S SIDE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THE CONTACT HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED AND... Read more
Incident date: Jun 29, 2020
THE ALUMINUM BOLTS ON THE TIMING COVER ARE BROKEN CAUSING AN OIL LEAK. IF THE ALL BOLTS ARE MADE OF ALUMINUM THEN WHAT ABOUT THE TRANSFER CASE? I'VE HEARD ABOUT NEAR ACCIDENTS BECAUSE OF BOLTS BREAKING EITHER BECAUSE OF THE MATERIAL DIFFERENCE BETWEEN THE BOLTS AND THE MAGNESIUM IN THE MOTOR. IT HAS OCCURRED ON OTHER MODELS OF PORSCHES. PORSCHE SHOULD RECALL AND FIX THE ALUMINUM BOLTS ON ALL PARTS... Read more
Incident date: Jun 29, 2020
THE DRIVER'S SIDE SEAT BELT UNLATCHES, EVEN WHEN IT APPEARS TO HAVE BEEN PROPERLY LATCHED AND I PULL ON IT TO CONFIRM THAT IT IS LATCHED. THIS HAPPENS WHETHER OR NOT THE VEHICLE IS IN MOTION. THIS IS HAPPENING CONSTANTLY, BUT I WILL FILL IN TODAY'S DATE BELOW. *TR
Incident date: Jun 3, 2020
ABOUT COUPLE/FEW WEEKS AGO UNABLE TO OPEN DRIVER SIDE DOOR EVEN WHEN UNLOCKED IN PARK POSITION AND WHEN CAR IS TURNED OFF. IT IS A KNOWN COMMON PROBLEM THAT HAVE BEEN POSTED ON YOUTUBE. IN AN EMERGENCY & ACCIDENT DRIVER IS UNABLE TO IMMEDIATELY ESCAPE/GET OUT OF VEHICLE BECAUSE DOOR WON'T OPEN EVEN WITH NUMEROUS TRIES FROM INSIDE & OUTSIDE OF VEHICLE. WE HAVE A YOUNG CHILD AND IN THE EVENT I NEED... Read more
Incident date: Feb 1, 2020
2016 PORSCHE CAYMAN HAS AN ERROR CODE 'C11005 ? AIRBAG TRIGGERING UNIT, FAULTY' AND THE AIRBAG LIGHT IS ILLUMINATED BUT THIS VIN WAS NOT INCLUDED IN PORSCHE'S RECALL (AKB4) CONCERNING THIS ISSUE. PORSCHE HAS NOT CORRECTLY IDENTIFIED THE RECALL POPULATION OF 2016 PORSCHE CAYMAN CARS AFFECTED BY MANUFACTURER RECALL NUMBER AKB4 (TRANSPORT CANADA RECALL 2019353 & NHTSA CAMPAIGN NUMBER 19V-533) AND SHO... Read more
Incident date: Feb 1, 2020
2016 PORSCHE CAYMAN HAS AN ERROR CODE 'C11005 ? AIRBAG TRIGGERING UNIT, FAULTY' AND THE AIRBAG LIGHT IS ILLUMINATED BUT THIS VIN WAS NOT INCLUDED IN PORSCHE'S RECALL (AKB4) CONCERNING THIS ISSUE. PORSCHE HAS NOT CORRECTLY IDENTIFIED THE RECALL POPULATION OF 2016 PORSCHE CAYMAN CARS AFFECTED BY MANUFACTURER RECALL NUMBER AKB4 (TRANSPORT CANADA RECALL 2019353 & NHTSA CAMPAIGN NUMBER 19V-533) AND SHO... Read more
Incident date: Jan 1, 2020
I HAVE A 2012 PORSCHE CAYENNE S HYBRID. IT IS SUFFERING FROM THE DEFECT DESCRIBED IN THIS RECALL CAMPAIGN: 17V36800. THE BOLTS THAT HOLD THE CAMSHAFT IN PLACE HAVE SHEARED OFF. PORSCHE IS REFUSING ANY TYPE OF CONSIDERATION BECAUSE THE VIN IS NOT IN THE RECALL LIST, BUT IT IS IN THE YEAR OF THE RECALL AND SUFFERS FROM THE ISSUE. I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND THE CHECK ENGINE LIG... Read more
Incident date: Jun 1, 2020
VERY DANGEROUS SITUATION WITH MY 2011 CAYENNE S -- JUST REPLACED TRANSFER CASE IN JULY 2017 (LESS THAN 3 YEARS AGO) DUE TO UNEXPECTED PAUSING/HESITATING WHEN ACCELERATING, AND NOW THE EXACT SAME PROBLEM OCCURRED AGAIN!!! SEARCHED ONLINE AND READ SIMILAR COMMENTS MADE BY OTHERS WITH THE SAME PROBLEM. PORSCHE HAS TO RECALL AND FIX THIS -- IT'S VERY DANGEROUS AND COULD BE LIFE-THREATENING. *TR
PORSCHE
718 CAYMAN
(2019) — POWER TRAIN
Jun 6, 2020
Incident date: Jun 4, 2020
THE RETURN LINE FOR CLUTCH MASTER CYLINDER CAME DISCONNECTED FROM THE BRAKE FLUID RESERVOIR DURING DRIVING RESULTING IN A PUDDLE OF BRAKE FLUID WHEN THE CAR RETURNED TO THE GARAGE. FLUID WAS PROBABLY LOST DURING THE DRIVE. THERE IS NO CLAMP ON THIS HOSE, THERE IS A RIBBED MALE STUB COMING OFF THE RESERVOIR THAT THE HOSE SLIDES ON, BUT IT EASILY SLIDES ON AND OFF. I HAVE 2,000 MILES ON THE CAR. THE... Read more
PORSCHE
718 CAYMAN
(2019) — SERVICE BRAKES
Jun 6, 2020
Incident date: Jun 4, 2020
THE RETURN LINE FOR CLUTCH MASTER CYLINDER CAME DISCONNECTED FROM THE BRAKE FLUID RESERVOIR DURING DRIVING RESULTING IN A PUDDLE OF BRAKE FLUID WHEN THE CAR RETURNED TO THE GARAGE. FLUID WAS PROBABLY LOST DURING THE DRIVE. THERE IS NO CLAMP ON THIS HOSE, THERE IS A RIBBED MALE STUB COMING OFF THE RESERVOIR THAT THE HOSE SLIDES ON, BUT IT EASILY SLIDES ON AND OFF. I HAVE 2,000 MILES ON THE CAR. THE... Read more
Incident date: Jun 1, 2020
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Incident date: Jun 1, 2020
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Incident date: Jun 1, 2020
I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR
Incident date: Apr 26, 2019
THE LINKAGE FOR THE MANUAL TRANSMISSION HAS A HIGH FAILURE RATE. IT HAS SEPARATED TWICE NOW, EACH TIME FAILING IN ABOUT 5,000 TO 7,000 MILES REQUIRING BEING TOWED INTO THE DEALERSHIP FOR SERVICE. VERY DANGEROUS IF THIS HAPPENS IN TRAFFIC AND YOUR LINKAGE FAILS WHILE SHIFTING AND YOU ARE NOW NOT IN ANY GEAR. *BF *TR CONSUMER STATED WHILE PULLING INTO THE DRIVEWAY THE VEHICLE ACCELERATED AND HI... Read more
Incident date: May 23, 2020
MULTIPLE TRANSFER CASE FAILURES. FIRST AT 50K MILES (SLIPPING BETWEEN GEARS, FOLLOWED BY A SEVERE JOLT AS THE GEAR FINALLY CHANGED)'TRANSFER CASE WAS REPLACED AT MY EXPENSE ($7000K LATER). SECOND FAILURE OCCURRED LESS THAN 6 MONTHS LATER AT 55K MILES (SEVERE JOLT WHEN SHIFTING FROM 3RD TO 4TH GEAR)'TRANSFER CASE REPLACED UNDER PARTS WARRANTY. THIRD FAILURE HAPPENED ANOTHER 6 MONTHS LATER AT 60K MI... Read more
Incident date: Jan 26, 2019
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V446000 (POWER TRAIN) AND 17V576000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NO... Read more
Incident date: Jan 26, 2019
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V446000 (POWER TRAIN) AND 17V576000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NO... Read more
Incident date: May 1, 2020
TRANSFER CASE WHILE DRIVING STARTED JERKING WHILE ON THE HIGHWAY.. IT HAS SLOWLY GOTTEN WORSE AND HAS BECOME DANGEROUS TO DRIVE AS I ALMOST HAVE GOT INTO A FEW ACCIDENTS DUE TO THE SURGE IN SUDDEN JERKS. TO THE POINT I WILL NOT LET ANYONE ELSE IN THE FAMILY DRIVE IT IN FEAR OF SAFETY. I TOOK IT TO THE SHOP AND WAS TOLD IT NEEDS A NEW $5,000 TRANSFER CASE. A LOCAL PORSCHE SHOP TOLD ME THIS IS A K... Read more
Incident date: Apr 14, 2020
IN MAY 2019 I PURCHASED A CERTIFIED PRE-OWNED 2015 PORSCHE CARRERA GTS AND HAD IT FOR 11 MONTHS BEFORE IT CAUGHT ON FIRE WHILE DRIVING IT. A FORENSIC INVESTIGATION REVEALED THAT THE CAUSE OF THE FIRE WAS THE ELECTRICAL BOARD LOCATED ON THE INSIDE OF THE CABIN NEAR THE RIGHT REAR TIRE. ON THE DAY OF THE INCIDENT, AFTER DRIVING THE CAR LESS THAN 15 MILES FROM MY HOME TO A NEARBY PROPERTY I NOTICED... Read more
Fire
Incident date: Apr 14, 2020
IN MAY 2019 I PURCHASED A CERTIFIED PRE-OWNED 2015 PORSCHE CARRERA GTS AND HAD IT FOR 11 MONTHS BEFORE IT CAUGHT ON FIRE WHILE DRIVING IT. A FORENSIC INVESTIGATION REVEALED THAT THE CAUSE OF THE FIRE WAS THE ELECTRICAL BOARD LOCATED ON THE INSIDE OF THE CABIN NEAR THE RIGHT REAR TIRE. ON THE DAY OF THE INCIDENT, AFTER DRIVING THE CAR LESS THAN 15 MILES FROM MY HOME TO A NEARBY PROPERTY I NOTICED... Read more
Fire
Incident date: Mar 7, 2020
THE TRANSFER CASE IS FAULTY. IT WAS REPLACED AT 26,000 MILES AND NOW IT IS ACTING THE SAME WAY AGAIN AT 48.000 MILES. I WAS ENTERING THE HWY AND THE CAR JUMPED FORWARD AND SUDDENLY LOST POWER BEFORE JUMPING INTO GEAR. THIS IS NOT SAFE CONSIDERING THERE WAS A CAR IN FRONT OF ME AND BEHIND. DID NOT CAUSE AN ACCIDENT BUT COULD HAVE. DEALER ADMITS THE TRANSFER CASE HAS BEEN A CONSTANT PROBLEM WITH 201... Read more
Incident date: Apr 3, 2020
I HAD TO PAY THOUSANDS OF DOLLARS TO HAVE THE COOLANT LINES SECURED INTO THE ENGINE OF MY CAR. THIS CAR HAS A KNOWN FAULT IN WHERE THE COOLANT LINES COME UNSECURED FROM THE VEHICLE, DUMPING ALL COOLANT WITHIN SECONDS. NOT ONLY DOES THIS OVERHEAT THE ENGINE, BUT SLIPPERY COOLANT ALL OVER THE REAR TIRES OF A VEHICLE MEANS A CRASH CAN OCCUR.
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT STATED HE PARKED THE VEHICLE IN HIS DRIVE WAY WITHOUT THE EMERGENCY BREAK ENGAGED AND LEFT TO ENTER HIS RESIDENCE. THE CONTACT STATED WITHIN 2-3 MINUTES LATER, WHEN EXITING HIS RESIDENCE, THE VEHICLE INADVERTENTLY SHIFTED GEARS TO REVERSE AND ROLLED AWAY FROM HIS RESIDENCE. THE CONTACT STATED THE VEHICLE HIT TWO TREES, A FENCE, CONTINUED TO ... Read more
Crash
Incident date: Feb 17, 2020
AT ~27,000 MILES VEHICLE CHECK ENGINE LIGHT CAME ON. NOTIFICATION ON DASHBOARD STATED 'DRIVING PERMITTED'. VEHICLE WAS SLUGGISH TO START OVER THE NEXT 2 DAYS. TOOK VEHICLE TO DEALER AND THEY IDENTIFIED A FUEL PUMP LEAK. THEY REPLACED THE FUEL PUMP AND I PICKED UP THE VEHICLE A FEW DAYS LATER. PROBLEM OCCURRED AGAIN. TOOK VEHICLE BACK TO DEALER. THEY KEPT THE CAR FOR OVER 40 DAYS (I STILL DO NOT HA... Read more
Incident date: Feb 17, 2020
AT ~27,000 MILES VEHICLE CHECK ENGINE LIGHT CAME ON. NOTIFICATION ON DASHBOARD STATED 'DRIVING PERMITTED'. VEHICLE WAS SLUGGISH TO START OVER THE NEXT 2 DAYS. TOOK VEHICLE TO DEALER AND THEY IDENTIFIED A FUEL PUMP LEAK. THEY REPLACED THE FUEL PUMP AND I PICKED UP THE VEHICLE A FEW DAYS LATER. PROBLEM OCCURRED AGAIN. TOOK VEHICLE BACK TO DEALER. THEY KEPT THE CAR FOR OVER 40 DAYS (I STILL DO NOT HA... Read more
Incident date: Feb 23, 2020
WHILE DRIVING ON THE FREEWAY AFTER HEAVY BRAKING, THE PASSENGER HEADLIGHT DISLODGED FROM THE CAR, DANGLED FOR A SECOND ON THE HOOD FROM THE ELECTRICAL CONNECTIONS, THEN FLEW OFF THE CAR COMPLETELY
Incident date: Mar 19, 2020
ON THE BACKSIDE OF THIS V8 ENGINE THERE IS A COOLANT DISTRIBUTION TUBE THAT HAS COOLANT BARB PRESSED INTO THE CAST ALUMINUM DISTRIBUTION TUBE WITH ADHESIVE. WHILE DRIVING FROM WOR TO HOME, THE ADHESIVE FAILED 19MAR20 CAUSING THE BARB TO SLIP OUT OF THE TUBE ALLOWING LARGE AMOUNTS OF COOLANT TO GUSH OVER THE HOT EXHAUST AND OUT FROM UNDER THE CAYENNE. THE ENGINE CONTROL UNIT RECOGNIZED LOW COOLANT ... Read more
Incident date: Feb 28, 2020
TRANSFER CASE FAILURE AT 91,000 MI. ERRATIC ACCELERATION AND CLUNKING AND JERKING OF VEHICLE WHILE IN MOTION.
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SECURE THE DRIVER'S SEAT BELT BUCKLE INTO THE RECEIVER, THE SEAT BELT FAILED TO LATCH. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Incident date: Feb 27, 2020
THE EMERGENCY INDICATOR CAME ON WHILE I WAS OPERATING MY CAR. IT SAYS THE CAR IS TOO HOT. PULL OVER TO COOL DOWN' WHILE DRIVING IN A HIGHWAY. NO PRIOR INDICATION BEFORE THIS WARNING. WHITE SMOKE WAS COMING OUT OF THE HOOD WHEN I PULLED OVER OFF THE HIGHWAY. THEN, INDICATOR SAYS 'LOW COOLANT. FILL COOLANT.'
Incident date: Feb 5, 2020
CAR HAS JUST PASSED 60,000 MILES AND THE AIRBAG LIGHT WENT ON. I TOOK IT FOR AN INSPECTION AT THE PORSCHE LOCAL DEALERSHIP. THEY TOLD ME I NEED TO REPLACE THE SEAT CUSHION, ALONG WITH THE MODULE THAT COMES WITH IT. THIS IS A SERIOUS SAFETY CONCERN THAT I WANT TO REPORT. I DO NOT NORMALLY SIT IN THE PASSENGER, NOR HAVE PASSENGERS. UNFORTUNATELY THAT IS THE SEAT LIGHT SHOWING AIRBAG ISN'T WORKING TH... Read more
Incident date: Feb 24, 2020
MY 2013 PORSCHE PANAMERA HAS A SAFETY RECALL (PLEASE SEE ATTACHED). I HAVE CONTACTED PORSCHE CARS NORTH AMERICA (NUMEROUS TIMES) AND ITS DEALERSHIPS (PORSCHE OF SILVER SPRING AND OTHERS). BUT ALL HAVE REFUSED MY RECALL WORK BECAUSE I AM ON A BLACK LIST VIA PORSCHE CARS NORTH AMERICA. THEY HAVE DECLINED TO WORK ON MY CAR BECAUSE OF PAST ISSUES WITH ME PERSONALLY. EACH DEALERSHIP HAS BEEN INSTRUCTED... Read more
Incident date: Jul 6, 2019
CAMSHAFT CAUSES DELAY IN ACCELERATION AND LOSS OF POWER CHECK ENGINE LIGHT ON WHILE DRIVING AND STATIONARY
Incident date: Jul 6, 2019
CAMSHAFT CAUSES DELAY IN ACCELERATION AND LOSS OF POWER CHECK ENGINE LIGHT ON WHILE DRIVING AND STATIONARY
Incident date: Jul 6, 2019
CAMSHAFT CAUSES DELAY IN ACCELERATION AND LOSS OF POWER CHECK ENGINE LIGHT ON WHILE DRIVING AND STATIONARY
Incident date: Jan 16, 2020
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DIRVING THERE WAS AN ABNORMAL NOISE COMING FORM THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THIS OCCASION WAS THE THIRD TIME THE PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. T... Read more
Incident date: Feb 11, 2020
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTRO... Read more
Incident date: Feb 11, 2020
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTRO... Read more
Incident date: Feb 11, 2020
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTRO... Read more
Incident date: Jan 31, 2020
WHILE I WAS DRIVING ON A CITY STREET AT ABOUT 30 MPH, MY 2005 BOXSTER STARTED MAKING A RATTLING NOISE, THEN COMPLETELY DIED IN THE MIDDLE OF AN INTERSECTION ON A CITY STREET WITHOUT ANY PRIOR WARNING. AT THE SAME TIME, ALL OF THE WARNING LIGHTS CAME ON. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD. CAR WAS TOWED TO MY MECHANIC, WHO STATES IT IS AN INTERMEDIATE SHAFT BEA... Read more
Incident date: Nov 5, 2019
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DEL... Read more
Incident date: Nov 5, 2019
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DEL... Read more
Incident date: Nov 5, 2019
THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DEL... Read more
Incident date: Oct 14, 2017
PORSCHE RECALLED THIS FUEL PUMP (17V-576) AFTER I REPLACED FOR THE SAME REASON IT WAS RECALLED. I'VE CONTACTED PORSCHE SEVERAL TIMES AND THEY STILL HAVE NOT ADDRESSED REPLACING THE FUEL PUMP FILTER FLANGE. IT'S BEEN MORE THAN 2 YEARS NOW? WHAT CAN I DO?
Incident date: Jan 21, 2020
ODOMETER READING ON THE CLUSTER AND TITLE DO NOT MATCH WHAT THE CAR ACTUALLY HAS. I PURCHASED THE CAR FROM MULLINS FORD OF VERO BEACH. FOUND MANY PROBLEMS WITH THE CAR AND FOUND THAT THE MILEAGE TRUE MILEAGE WAS ACTUALLY 13,000 MILES MORE. SPOKE TO TWO MANAGERS AND NEITHER OF THEM WANTED TO DO ANYTHING ABOUT IT. I REALLY LOVED THE CAR AND WANTED TO KEEP IT BUT FOR SOMEONE TO LIE AND DO SOMETHING F... Read more
Incident date: Jan 16, 2020
THE VEHICLE SPEEDOMETER SHOWS A SPEED THAT EXCEED THE ACTUAL SPEED BY UP TO SIX PERCENT. PORSCHE CLAIMS IT IS WITHIN THE LEGAL LIMIT AND THEY DO NOT NEED TO CORRECT IT.
Incident date: Dec 17, 2019
I OBESERVED CRACKS IN MY SUNROOF UNDER FROST CONDITIONS. CRACKS ARE PRESENT IN BOTH THE STATIONARY PORTION OF THE SUNROOF AS WELL AS THE MOVING COMPONENT. DURING EXTREME COLD WEATHER I FURTHER OBSERVED THAT THE ENRIRE INTERIOR OF THE SUNROOF WAS COVERED IN HEAVY CONDENSATION. I REPORTED THIS TO MY DEALER'S SERVICE MANAGER WHO RESUFES TO HELP. I KNOW THAT MY CAR WAS BASED ON THE AUDI Q5 PLATFOR... Read more
Incident date: Dec 16, 2019
COOLANT LEAKS WHILE VEHICLE IS STATIONARY. LEAK IS DUE TO FAULTY PLASTIC THAT WAS REDESIGNED TO METAL TUBING DUE TO COMMON REPORTED ISSUES. PLASTIC TUBING CONNECTED TO COOLANT SYSTEM WILL BECOME BRITTLE AND CRACKED, CAUSING OVERHEATING AND LOST OF COOLANT. THIS ISSUE IS COMMONLY REPORTED ABOUT THE 2011 CAYANNE WITH A DEALERSHIP COST OF UP TO $4500.
Incident date: Dec 16, 2019
COOLANT LEAKS WHILE VEHICLE IS STATIONARY. LEAK IS DUE TO FAULTY PLASTIC THAT WAS REDESIGNED TO METAL TUBING DUE TO COMMON REPORTED ISSUES. PLASTIC TUBING CONNECTED TO COOLANT SYSTEM WILL BECOME BRITTLE AND CRACKED, CAUSING OVERHEATING AND LOST OF COOLANT. THIS ISSUE IS COMMONLY REPORTED ABOUT THE 2011 CAYANNE WITH A DEALERSHIP COST OF UP TO $4500.
Incident date: Dec 20, 2019
CAR HAD TRANSFER CASE REPLACED AT 20K AND NOW TOLD TO DO AGAIN AT 46K. SUDDEN JERK AND LOSS OF ACCELERATION WHEN CAR IS GOING FROM 3 TO 4 GEAR OR UNDER 25MPH. ISSUE SEEMS TO BE PRETTY MUCH ON MOST CAYENNES AND COST $5000 TO REPAIR. MINE IS A 2014 MODEL