Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,780 complaints for PORSCHE
Incident date: Apr 18, 2021
ON 4/18/2021 APPROXAMTELY 8:25PM. WHILE DRIVING AT APPROXAMATELY 65 MPH ON A LOS ANGELES FREEWAY A RED ERROR MESSAGE POPPED UP THAT READ "MOTOR CONTOL ERROR STOP VEHICLE IN A SAFE PLACE" THE CAR STOPPED ABRUPTLY ON THE FREEWAY. I WASNT ABLE TO PULL OVER TO SAFETY. ALL OF THE LIGHTS WERE STILL ON, ON THE INSTUMENT CONTROL, THE CAR STILL APPEARED TO BE FUNCTIONAL. HOWEVER, WHEN THE CAR CAME TO A... Read more
Incident date: Apr 29, 2021
THE DIAGNOSTIC SHOWS THAT THE SENSOR FOR THE DRIVER-SIDE AIRBAG IS INDICATING LOW OHMS (1.3) COMPARED TO STANDARD OHM OF 3+ THAT IS REQUIRED FOR THE AIRBAG TO DEPLOY. THIS COULD CAUSE THE AIRBAG TO NOW DEPLOY AS INTENDED DURING AN ACCIDENT.
Incident date: Apr 26, 2021
MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THAN INTENDED BY NORMAL BREAKING. EVEN WHEN DRIVING AND BREAKING EXPLICITLY TO COMPENSATE FOR THIS TRA... Read more
Incident date: Apr 26, 2021
MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THAN INTENDED BY NORMAL BREAKING. EVEN WHEN DRIVING AND BREAKING EXPLICITLY TO COMPENSATE FOR THIS TRA... Read more
Incident date: Apr 26, 2021
MY PORSCHE 2020 S HAS BREAKING ISSUES WHEN IN SPORT MODE. WHEN THE CAR DOWNSHIFTS FROM 3RD TO 2ND GEAR, AND 2ND TO 1ST GEAR, THIS IS A SUDDEN JOLT FORWARD OR "LURGING" THAT OCCURS EVERY TIME. THIS IS A SAFETY RISK IN BUMPER TO BUMPER TRAFFIC AS THE CAR CAN SUDDENLY JUMP FORWARD A FEW FEET MORE THAN INTENDED BY NORMAL BREAKING. EVEN WHEN DRIVING AND BREAKING EXPLICITLY TO COMPENSATE FOR THIS TRA... Read more
Incident date: Oct 1, 2020
GRINDING & CLUNKING NOISE FROM DRIVE TRAIN AT LOW ENGINE SPEEDS. TOOK IT TO PORSCHE DEALERSHIP IN OCTOBER, 2020. THEY DID NOT FIX THE PROBLEM AND I WAS TOLD IT IS OK TO DRIVE. THE NOISE IS GETTING WORSE FROM INITIAL WHINING TO GRINDING & CLUNKING NOISE. ONLINE FORUMS INDICATE THAT IT IS A COMMON PROBLEM WITH CAYENNE & MACAN MODELS OF PORSCHE. PORSCHE HAS ACKNOWLEDGED THE ISSUE ON THERE WEBSITE ... Read more
Incident date: Apr 14, 2021
THE SUNROOF DRAIN HOSES RIGHT SIDE FRONT AND REAR CRACKED (OR WERE INSTALLED CRACKED FROM MANUFACTURER), SO THE RAIN WATER CAN GET INSIDE OF THE STRUCTURE. WATER GET DOWN IINTO AND COLLECTED IN THE REAR RIGHT ELECTRIC COMPARETMENT, AND DAMAGED THE PARK ASSIST MODULE. AS A RESULT NO PARK ASSIST, AND SMELL IN THE COCKPIT AS A SWAMP.
Incident date: Apr 14, 2021
THE SUNROOF DRAIN HOSES RIGHT SIDE FRONT AND REAR CRACKED (OR WERE INSTALLED CRACKED FROM MANUFACTURER), SO THE RAIN WATER CAN GET INSIDE OF THE STRUCTURE. WATER GET DOWN IINTO AND COLLECTED IN THE REAR RIGHT ELECTRIC COMPARETMENT, AND DAMAGED THE PARK ASSIST MODULE. AS A RESULT NO PARK ASSIST, AND SMELL IN THE COCKPIT AS A SWAMP.
Incident date: Apr 14, 2021
THE SUNROOF DRAIN HOSES RIGHT SIDE FRONT AND REAR CRACKED (OR WERE INSTALLED CRACKED FROM MANUFACTURER), SO THE RAIN WATER CAN GET INSIDE OF THE STRUCTURE. WATER GET DOWN IINTO AND COLLECTED IN THE REAR RIGHT ELECTRIC COMPARETMENT, AND DAMAGED THE PARK ASSIST MODULE. AS A RESULT NO PARK ASSIST, AND SMELL IN THE COCKPIT AS A SWAMP.
Incident date: Jan 5, 2021
I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.
Fire
Incident date: Jan 5, 2021
I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.
Fire
Incident date: Jan 5, 2021
I WENT ON A TEST DRIVE ON THIS CAR AND THE CAR CAUGHT FIRE FROM THE ENGINE. I NOTICED AFTER THE FACT THAT THERE WAS A RECALL ON THE VEHICLE FOR FUEL PUMP MALFUNCTION THAT CAN CAUSE FIRE. I'VE CONTACTED PORSCHE ABOUT 15 TIMES AND THEY WONT RETURN MY CALL AT ALL. I ALSO STARED A CASE WITH THEM AND THEY WONT ANSWER BACK. THE VEHICLE IS COMPLETELY BURNT. NEED ASSISTANCE.
Fire
Incident date: Feb 27, 2021
THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS NORMAL. THIS IS NOT NORMAL. WHEN I CONNECT A DIGITAL BREAK CONTROLLER OR 7 PIN CABLE WITH A TRAILER... Read more
1 injured
Incident date: Feb 27, 2021
THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS NORMAL. THIS IS NOT NORMAL. WHEN I CONNECT A DIGITAL BREAK CONTROLLER OR 7 PIN CABLE WITH A TRAILER... Read more
1 injured
Incident date: Feb 27, 2021
THE CAR CAME WITH A FACTORY INSTALLED TOW SYSTEM. I RETURNED IT TO THE DEALER THREE TIMES AND IT DOES NOT WORK PROPERLY. I WAS SHOCKED PLUGGING IN A TESTER TO THE 7 WAY CONNECTOR. THE DEALER SERVICE MANAGER ADVISED ME THAT I WAS NOT SHOCKED AND STATES THAT THE LIGHTS STATING THE 7 WAY CONNECTOR IS NORMAL. THIS IS NOT NORMAL. WHEN I CONNECT A DIGITAL BREAK CONTROLLER OR 7 PIN CABLE WITH A TRAILER... Read more
1 injured
Incident date: Mar 22, 2021
WHILE DRIVING ON A HIGHWAY AT ABOUT 60 MPH, THE A WARNING MESSAGE APPEARED STATING "ELECTRICAL SYSTEM ERROR / PARK VEHICLE IN A SAFE PLACE." FORTUNATELY WAS ABLE TO MANEUVER VEHICLE TO THE SHOULDER BEFORE LOSING RESPONSIVENESS. VEHICLE THEN WENT INTO PARK STATUS WITH NO ABILITY TO DRIVE. THEN RECEIVED MESSAGE THAT 12V BATTERY IS LOW. VERY UNSAFE BECAUSE VEHICLE SUDDENLY LOST POWER IN A HIGH-SPEED ... Read more
Incident date: Mar 22, 2021
WHILE DRIVING ON A HIGHWAY AT ABOUT 60 MPH, THE A WARNING MESSAGE APPEARED STATING "ELECTRICAL SYSTEM ERROR / PARK VEHICLE IN A SAFE PLACE." FORTUNATELY WAS ABLE TO MANEUVER VEHICLE TO THE SHOULDER BEFORE LOSING RESPONSIVENESS. VEHICLE THEN WENT INTO PARK STATUS WITH NO ABILITY TO DRIVE. THEN RECEIVED MESSAGE THAT 12V BATTERY IS LOW. VERY UNSAFE BECAUSE VEHICLE SUDDENLY LOST POWER IN A HIGH-SPEED ... Read more
Incident date: Mar 22, 2021
WHILE DRIVING ON A HIGHWAY AT ABOUT 60 MPH, THE A WARNING MESSAGE APPEARED STATING "ELECTRICAL SYSTEM ERROR / PARK VEHICLE IN A SAFE PLACE." FORTUNATELY WAS ABLE TO MANEUVER VEHICLE TO THE SHOULDER BEFORE LOSING RESPONSIVENESS. VEHICLE THEN WENT INTO PARK STATUS WITH NO ABILITY TO DRIVE. THEN RECEIVED MESSAGE THAT 12V BATTERY IS LOW. VERY UNSAFE BECAUSE VEHICLE SUDDENLY LOST POWER IN A HIGH-SPEED ... Read more
Incident date: Mar 19, 2021
HIGH PRESSURE FUEL PUMP HAS FAILED I'M TO BELIEVE THAT IT WAS REPLACED BUT FAILED ONCE AGAIN
Incident date: Mar 8, 2021
VEHICLE WILL NOT UNLOCK USING ELECTRONIC KEY. THIS HAPPENS FROM TIME TO TIME AND LASTS FOR MONTHS. THE BATTERY IN THE KEY IS CHANGED, BUT MAKES NO DIFFERENCE. THE PORSCHE DEALER HAS NOT BEEN ABLE TO REPAIR. THIS IS ESPECIALLY DANGEROUS UNDER CERTAIN CIRCUMSTANCES. ALTHOUGH A METAL KEY IS AVAILABLE TO UNLOCK THIS CAR, IT IS VERY CUMBERSOME AND WORTHLESS IN AN EMERGENCY. MY ESTIMATION IS ONE OF THE ... Read more
Incident date: Jan 6, 2021
FAILURE OF THE TIRE PRESSURE MONITORING SYSTEM. SYSTEM REPORTS A NONI-RESETTABLE TPMS MALFUNCTION. PORSCHE TECHNICAL BULLETIN TI 4432 COMPLAINT. DEALER STATES NO SOLUTION FROM PORSCHE NORTH AMERICA
PORSCHE
PANAMERA S
(2013) - ELECTRICAL SYSTEM
Mar 4, 2021
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2013 PORSCHE PANAMERA S. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE WOULD LOSS POWER WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE CHECK ENGINE AND PCM WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO PORSCHE OF TAMPA (103 E FOWLER AVE, TAMPA, FL 33612, (813)337-6608) WHERE IT WAS DIAGNOSED WITH NEEDING THE IGNITION COILS TO BE R... Read more
Incident date: Mar 3, 2021
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A LOUD "BOOM" NOISE AND FIRE STARTED COMING FROM THE GLOVE BOX IN THE INTERIOR OF THE VEHICLE. FIRE MARSHALS WERE CALLED ONTO THE SCENE TO ATTEMPT TO EXTINGUISH THE FIRE, AFTER 3 HOURS THE FIRE WAS EXTINGUISHED. A REPORT WAS MADE WITH THE FIRE MARSHALS. THE CONTACT STATE... Read more
Fire
Incident date: Jan 4, 2021
COMPLETE ENGINE FAILURE WHILE DRIVING 2019 GT3RS WITH LESS THAN 6KI MILES. WHILE DRIVING ON A HILL AND ACCELERATING, RECEIVED LOW ENGINE PRESSURE WARNING AND ENGINE LOST POWER. PORSCHE CARS NORTH AMERICA REPLACED ENTIRE MOTOR.
Incident date: Feb 11, 2021
THE CARS AUTO IDLE OFF FUNCTION THAT SAVES FUEL BY TURNING THE ENGINE OFF AT STOP SIGNS AND LIGHTS IN INOPERATIVE. I HAVE HAD IT INTO MULTIPLE DEALERS 4 TIMES SINCE 12/2020 WITH THE COMPLAINT. IN MY OPINION THERE IS A TEMPERATURE SENSOR THAT IS MALFUNCTIONING AND NOT ALLOWING THE CAR TO GO INTO THE FUEL SAVING MODE. I AM TOLD THAT THEY ARE NOT ABLE TO MAKE THIS FUNCTION WORK PROPERLY. WASN'T THE C... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE OCCURRED BEFORE THE VEHICLE LOSS POWER AND STALLED. DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PORSCHE OF NEW ORLEANS LOCATED AT 3700 N CAUSEWAY BLVD, METAIRIE, LA 70002 WHO REPLACED THE TRANSMISSION TRANSFER GEAR.... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE OCCURRED BEFORE THE VEHICLE LOSS POWER AND STALLED. DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PORSCHE OF NEW ORLEANS LOCATED AT 3700 N CAUSEWAY BLVD, METAIRIE, LA 70002 WHO REPLACED THE TRANSMISSION TRANSFER GEAR.... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE OCCURRED BEFORE THE VEHICLE LOSS POWER AND STALLED. DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PORSCHE OF NEW ORLEANS LOCATED AT 3700 N CAUSEWAY BLVD, METAIRIE, LA 70002 WHO REPLACED THE TRANSMISSION TRANSFER GEAR.... Read more
Incident date: Mar 15, 2020
DIFFERETIAL FAILED IN MOTION HIGHWAY. CAR OPERATED MADE A LOT OF NOISE, NEEDED TO BE TOWED IN.
Incident date: Jan 1, 2021
TL* THE CONTACT OWNS A 2016 PORSCHE MACAN. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG SENSOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,0... Read more
Incident date: Jan 26, 2021
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE S. THE CONTACT STATED THE INSULATION FOR THE WIRES ON THE HEADLIGHTS WERE WORN OUT RESULTING IN THE LOSS OF HEADLIGHT FUNCTIONALITY. THE CONTACT STATED THAT CHECK HEADLIGHT AND CHECK TURN SIGNAL LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMAT... Read more
Incident date: Jul 15, 2020
TL* THE CONTACT OWNS A 2017 PORSCHE MACAN S. THE CONTACT STATED THAT WHILE AT A STANDSTILL, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - PORSCHE WARRINGTON (1607 EASTON RD, WARRINGTON, PA 18976 (215) 343-1600) WHERE IT WAS DIAGNOSED WITH NEEDING THE SENSOR MAT REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTS... Read more
Incident date: Jan 6, 2021
TL* THE CONTACT OWNS A 2007 PORSCHE CAYENNE S EQUIPPED WITH PIRELLI TIRES, TIRE LINE: P-ZERO, TIRE SIZE: 275/45/ZR19, DOT NUMBER: XTN4N682. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN HIS DRIVEWAY, HE BECAME AWARE OF A BLISTER ON THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAG... Read more
Incident date: Jan 13, 2021
I WAS INFORMED AT MY LAST SERVICE THAT I NEED TO HAVE MY PASSENGER AIRBAG SEAT SENSOR REPLACED AND ALSO MY TIMING CHAIN COVER IS LEAKING OIL. I NOTICED ON NHTSA WEBSITE THAT BOTH OF THESE ISSUES ARE DOCUMENTED. THERE WAS A SAFETY RECALL FOR SIMILAR 2016 MACAN'S BUT MY VIN ISN'T LISTED. PART 573 SAFETY RECALL REPORT 17V-133. THERE IS ALSO A MANUFACTURER COMMUNICATION (#D2000.1)RELATING TO THE OIL L... Read more
Incident date: Jan 13, 2021
I WAS INFORMED AT MY LAST SERVICE THAT I NEED TO HAVE MY PASSENGER AIRBAG SEAT SENSOR REPLACED AND ALSO MY TIMING CHAIN COVER IS LEAKING OIL. I NOTICED ON NHTSA WEBSITE THAT BOTH OF THESE ISSUES ARE DOCUMENTED. THERE WAS A SAFETY RECALL FOR SIMILAR 2016 MACAN'S BUT MY VIN ISN'T LISTED. PART 573 SAFETY RECALL REPORT 17V-133. THERE IS ALSO A MANUFACTURER COMMUNICATION (#D2000.1)RELATING TO THE OIL L... Read more
Incident date: Jan 19, 2020
LAST YEAR AROUND JANUARY, ADAPTIVE CRUSE CONTROL STOP WORKING AFTER DEALER "FIXED" ALMOST CLOSING A COLLISION ( VEHICLE IN MOTION), TODAY PARK ASSIST STOP WORKING 360 DEGREE VIEW COMPLETELY OFF AND NO SOUND OF PROXIMITY OBSTACLES, ( VEHICLE IN MOTION PULLING OF PARKING LOT)
Incident date: Nov 24, 2020
TL* THE CONTACT OWNS A 2012 PORSCHE PANAMERA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SHOULDER, SHIFTED INTO PARK HOWEVER, THE VEHICLE FAILED TO SHIFT BACK INTO DRIVE. THE VEHICLE WAS TOWED TO PORSCHE DANBURY (23 SUGAR HOLLOW RD., DANBURY, CT 06810, (203) 744-5200) WHERE THE VEHICLE... Read more
Incident date: Dec 18, 2020
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPP... Read more
Incident date: Dec 18, 2020
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPP... Read more
Incident date: Mar 10, 2020
INTAKE CAMSHAFTS ADJUSTER BOLTS BROKE WHILE IN MOTION ON CITY STREET C@P CASE WITH PORSCHE # 0005611574 MANUFACTURER CAMPAIGN NUMBER : AH08
Incident date: Aug 9, 2020
ENGINE HAS CUTOFF ON 3 OCCURRENCES: (1) OPERATING THE VEHICLE ON THE FREEWAY AT 70 MPH AND EXPERIENCED IMMEDIATE LOSS OF POWER. I WAS ABLE TO MANUEVER THE VEHICLE TO THE SHOULDER WHILE COASTING WITHOUT ENGINE POWER. I WAS ABLE TO START THE ENGINE BUT IT CUTOFF A FEW SECONDS AFTER. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT PORSCHE REPAIR SHOP WHERE THE HIGH PRESSURE FUEL PUMP WAS REPLACED. (2)... Read more
Incident date: Jul 17, 2020
THE ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP. THE WOULD HAPPEN WHEN THE CAR HAD BEEN DRIVEN. THIS HAPPENS IN COLD OR HOT WEATHER. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING. THIS PROBLEM STARTED WHEN THE CAR WAS ABOUT TWO TO THREE MONTHS OLD. I ALSO HAVE A 2020 AUDI Q7, AND IT HAS ALMOST THE SAME ISSUE WHEN BACKING UP. HOWEVER, IT DOES MORE IN THE MORNIN... Read more
Incident date: Jun 26, 2019
THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE CIGARETTE 12 V OUTLET ON ABOUT EVERY THIRD OR FOURTH USE. THIS WOULD HAPPEN EACH TIME AFTER YOU PUT IN A NEW 20AMP FUSE. I CAN'T TELL WHETHER THIS IS CAUSED BY THE AIR PUMP OR THE CIRCUITRY ON THE CAR. I HAVE GONE THROUGH FIVE FUSES ALREADY.
Incident date: Nov 20, 2020
RECALL WORK MISHANDLED AND CAUSED PROBLEM: I WENT TO PORSCHE FOR A REGULAR OIL CHANGE. THEY SAID THAT THERE IS AN ACTIVE RECALL ON CAMSHAFT AND THEY CAN ALSO BE PERFORMED WHILE THE CAR IS IN. NOW WHEN I WENT TO GET MY CAR BACK THEY SAID THE ENGINE LIGHT WAS ON AND WHEN THEY CHECKED THE TECH SAYS THE PARTS SEEMS TO BE ALL NEW AND IT WAS DONE AT A DIFFERENT WORK SHOP. THEY ASKED ME TO GO TO THE ... Read more
Incident date: Dec 8, 2020
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Incident date: Dec 8, 2020
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
Incident date: Dec 3, 2020
TL* THE CONTACT OWNS A 2011 PORSCHE PANAMERA. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE, THE PSAM, THE SPORT AND COMFORT MODE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE SPORT AND COMFORT MODE NOT ACTIVATED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PORSCHE SOUTH SHORE (185 W SUNRISE HWY, FREEPORT, NY 11520) AND WAS DIA... Read more
Incident date: Dec 1, 2020
TL* THE CONTACT OWNED A 2020 PORSCHE MACAN GTS. THE CONTACT STATED THAT AFTER THE VEHICLE HAD BEEN PARKED OVERNIGHT, THEY HAD RETURNED TO THE VEHICLE AND DISCOVERED THAT THE VEHICLE HAD COMPLETELY BURNED DOWN. THE CONTACT HAD CONTACTED THE FIRE DEPARTMENT, DUE TO THE VEHICLE STILL SMOLDERING. THE FIRE HAD ALREADY DISSIPATED. THE FIRE DEPARTMENT ALONG WITH THE CONTACT'S INSURANCE HAD CONCLUDED THE ... Read more
Fire
Incident date: Dec 1, 2020
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
Incident date: Dec 2, 2020
I WAS TRYING TO LEAVE A PARKING SPOT. I PUT THE CAR IN DRIVE MODE & IT DIDN'T MOVE. THE VEHICLE SHOWED THE MESSAGE: 'MOTOR CONTROL ERROR ' MOVE VEHICLE TO A SAFE PLACE' AND WAS ENCIRCLED BY A RED LIGHT. I TURNED THE CAR OFF AND ON SEVERAL TIMES THINKING VEHICLE WOULD RESET ITSELF. BUT VEHICLE WOULD NOT MOVE. THE CAR WOULD GO IN NEUTRAL MODE, BUT NOT DRIVE MODE.