Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 2,780 complaints for PORSCHE
Incident date: Jun 1, 2026
The ABS light on my dashboard came on approximately one year ago. After researching the issue, I discovered there are numerous complaints about the ABS module failing on my 2016 Ram 1500 and similar models. The replacement part is unavailable (on long-term backorder or discontinued), leaving me without functional anti-lock brakes, traction control, and electronic stability control. This makes the ... Read more
Incident date: Jul 4, 2026
As I was driving, the vehicle suddenly began smoking through the steering wheel and the hood, then it caught flames and the vehicle was totaled.
Fire
Incident date: Jul 4, 2026
My name is [XXX], I live at [XXX]. I own a 2021 Honda Passport, VIN ending in [XXX]. Two serious safety issues: 1. The multifunction camera behind the windshield has failed with codes [XXX] and U0416-F8. This is the same known defect that is the subject of a class action lawsuit. The dealer quoted me $1700 to fix it. I have only had the car for two years and I should not have to pay this much for... Read more
Incident date: Jul 4, 2026
My name is [XXX], I live at [XXX]. I own a 2021 Honda Passport, VIN ending in [XXX]. Two serious safety issues: 1. The multifunction camera behind the windshield has failed with codes [XXX] and U0416-F8. This is the same known defect that is the subject of a class action lawsuit. The dealer quoted me $1700 to fix it. I have only had the car for two years and I should not have to pay this much for... Read more
Incident date: Jul 7, 2026
Complaint Summary: Mandated federal safety recall remedies performed on my vehicle have directly induced a cascading, critical safety failure of the vehicle's high-voltage propulsion management system. My 2022 Hyundai IONIQ 5 (VIN: [XXX]) was brought to an authorized dealer on XXX at 200,224 miles to complete safety recall Campaign 272 / NHTSA Recall 24V-204 (ICCU Software Update and Fuse Inspecti... Read more
Incident date: Jun 12, 2026
Hi. Simply went out to start my 2 week old Trailseeker and the battery was dead. This is a major safety concern to me. What if the battery randomly dies while I am driving or what if I am in an area that I want/need to leave but my car won’t start.We are high fire danger here in [XXX] . I am a single older woman and this really concerns me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA... Read more
Incident date: Jul 1, 2026
Harsh and erratic shifting, unintended down shift and sometimes never wants to shift and task meter sounds like it’s floor but don’t go no where. Close accident when at intersection vehicle would go on our green light and another car thought we were letting him go then our truck gear caught and we almost hit them My husband and I had a lifetime power train warranty and dealership will not ho... Read more
Incident date: Jul 1, 2026
instrument cluster failed. I replaced fuses and still no information about the car mileage ,gas , and speed of the car can be seen . This was followed by a rain storm the day before. unlike previous issued I reported to the dealership where rain water leaked in other the console and passenger seat.
Incident date: Jul 1, 2026
The 2026 vw Tiguan infotainment system blacks out due to thermal failure at ambient temps as low as 100 deg f this creates a total loss of driver controls including windshield defrost and demise systems posing an immediate visibility hazard vw refused to repair becuase defective hardware does not store a diagnostic trouble code on reboot. Prevents any driver action to clear fogged windshield. Or o... Read more
Incident date: Jun 24, 2026
Fuel pump relay module failed, we had the vehicle towed to a mechanic and payed for the repair, a week later we received mail from GM saying the fuel pump relay module was faulty in our model, that we could take it to a dealership and have it repaired, or if we had already had it repaired we would be reimbursed, the dealership refused to reimburse us, and directed us to GM customer service, we sen... Read more
Incident date: Jun 24, 2026
The sunroof won’t close properly, it looks like wind deflector is broken
Incident date: Jun 24, 2026
While driving down the highway, the instrument cluster flashed a lightning bolt and then went blank and the Jeep stalled. Completely lost power and had to stop on the edge of a busy interstate highway. Upon stopping and putting the Jeep in park and pressing the start button, everything lit up and the vehicle started, then immediately gave me a TPMS sensor failed warning and all pressure readings w... Read more
Incident date: Mar 16, 2026
Waymo car who had a passenger in the back of the vehicle, was autonomously driving illegally in the bus lane via Wilshire Blvd. Endangering those around them and the passenger inside.
Incident date: Mar 16, 2026
They did an update and my back up camera stoped working
Incident date: May 11, 2026
There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting. It will hang up on people while you’re having a conversation through the car phone. This was a recall for Mazda 2014 through 2016 and they need to extend it because i... Read more
Incident date: May 11, 2026
I was driving at about 25 mph when the steering completely locked upon me going around a corner. There was no warning lamps or messages prior to it locking up. If another car would have been in the other lane I would have crashed. I would have been unable to avoid wrecking into anyone or anything that was in the way because I had zero control of my steering. There was nothing I could do to turn. ... Read more
Incident date: Apr 23, 2026
I became aware of a Technical Service Bulletin that Hyundai published in Jan 2025 acknowledging that many vehicles (of which mine is one) have a faulty fuel injector and it will fail. Hyundai elected to not issue a recall on this issue so the public has no idea they are driving vehicles that are just awaiting for a malfunction in their engine. It appears the reason Hyundai is doing this is because... Read more
Incident date: Jun 26, 2026
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was idling rough. The dealer was contacted and informed the contact that it was a common failure associated with the recall, but parts were not yet available for the re... Read more
Incident date: Jun 26, 2026
The 2025 Audi Q5 has a systemic problem with its Multi Meidia and driver assist features, such as cruise control, side mirrors, back up camera, directional maps, etc, which malfunction at inopportune times causing major distraction while driving. Audi has been aware of the problem since 2025 and had a partial patch available in 2025, but did not inform drivers nor make it available unless request... Read more
Incident date: May 12, 2026
While slowing down to enter a parking place and appling brakes car suddenly surged forward causing the car to jump a curb which could have caused an accident if there had been another car in the way
Incident date: May 12, 2026
Recall 26S28 As I put my hand in the center console and took it out it was cut by the trimming. I than had to stop as I felt and noticed blood was dripping off my hand. The following day I seen the recall not ice in the mail and that there is no repair available yet.
1 injured
Incident date: May 12, 2026
Gear skipping, engine loosing power
Incident date: Jun 8, 2026
On May 2, 2026, I took my 2024 Mazda CX‑90 to Mazda of Orange because the steering wheel was getting stuck and there was a loud chirping noise when turning the car on and off. The dealership kept my car for 28 days. When I picked it up, they told me the noise was fixed. After three days, the noise returned. The next morning, the car would not start, so I had to jump it and take it back. They sa... Read more
Incident date: May 28, 2026
The dashboard on my 2012 Lexus IS 250 has developed significant cracking across the surface despite the vehicle being garage-kept, low mileage, and well-maintained throughout my ownership. The cracking is not the result of any accident, impact, or misuse — it appeared spontaneously and has progressively worsened over time. Lexus acknowledged this as a known defect by establishing Customer Suppo... Read more
Incident date: Jun 15, 2026
EVAP warning light sporadically displays and the odor of fuel emits from vehicle - both inside and outside. Occured approximately seven times since purchase. Driver door is not operational, sporadically. Will not respond to key fob, windows will not roll down or up, cannot lock or unlock, and displaying a flashing red light with a loud noise emitting every three seconds. Occured approximately fi... Read more
Incident date: Jun 15, 2026
EVAP warning light sporadically displays and the odor of fuel emits from vehicle - both inside and outside. Occured approximately seven times since purchase. Driver door is not operational, sporadically. Will not respond to key fob, windows will not roll down or up, cannot lock or unlock, and displaying a flashing red light with a loud noise emitting every three seconds. Occured approximately fi... Read more
Incident date: Jul 1, 2025
My car has only 28,392 miles on it, but the yellow check engine light recently came on due to a faulty oil pump solenoid. I took it back to the dealership, and the repair cost was a staggering $7,000; they told me this is a common issue with this Mercedes engine. If this fails to function, engine noise will increase while driving and fuel consumption will rise; there may also be other unknown risk... Read more
Incident date: Jul 1, 2025
2015 and 2016 Hard top Mini Coopers, Standard (F55) are prone to their environmental air catalyst sensor breaking, causing a check engine light and emissions issues. The remedy is replacing the entire radiator. This occurred on my vehicle at only 40,000 miles. MINI is aware of the issue, but only issued an extended warranty for "S" (or 4-cylinder) models, despite the 3-cylinder base model contain... Read more
Incident date: Jul 1, 2025
2015 and 2016 Hard top Mini Coopers, Standard (F55) are prone to their environmental air catalyst sensor breaking, causing a check engine light and emissions issues. The remedy is replacing the entire radiator. This occurred on my vehicle at only 40,000 miles. MINI is aware of the issue, but only issued an extended warranty for "S" (or 4-cylinder) models, despite the 3-cylinder base model contain... Read more
Incident date: Jun 20, 2026
The power steering failed abruptly. The problem is in the electronic power steering rack. The warning light appeared simultaneous with the failure. Fortunately, the failure occurred in a parking lot rather than on the road. The truck is very difficult to steer without power steering.
Incident date: Jun 20, 2026
Transmission Failure. I purchased a 2018 model year Toyota CH-R new from a dealer and recently heard a clicking/grinding noise from some component of the powertrain. Inspection by an independent automotive repair shop and a Toyota dealership have advised the problem is a non-specific transmission issue (without removing and taking apart the transmission, the precise transmission component which ... Read more
Incident date: Jun 20, 2026
The motorized flush door handles lack an automatic anti-pinch resistance sensor when retracting. If an object, hand, or child’s finger is caught inside the door handle while the vehicle locks, the motor continues to force the handle shut. This creates a severe crushing and entrapment hazard. This is available for inspection upon request. My child’s finger got caught in the door handle while t... Read more
1 injured
Incident date: Jan 1, 2026
While driving an alert appeared on the dash stating engine malfunction. Speed was reduced instantly which was dangerous as I was driving at high speeds on the freeway with traffic behind me. The accelerator wouldn’t work and I had to immediately pull over.
Incident date: Jan 1, 2026
While driving an alert appeared on the dash stating engine malfunction. Speed was reduced instantly which was dangerous as I was driving at high speeds on the freeway with traffic behind me. The accelerator wouldn’t work and I had to immediately pull over.
Incident date: Jan 1, 2026
While driving an alert appeared on the dash stating engine malfunction. Speed was reduced instantly which was dangerous as I was driving at high speeds on the freeway with traffic behind me. The accelerator wouldn’t work and I had to immediately pull over.
Incident date: Apr 29, 2026
The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The camer... Read more
Incident date: Apr 29, 2026
The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The camer... Read more
Incident date: Jun 4, 2026
Multiple times over the course of six months the vehicle would turn itself and all electric components off while being driven, with no warning. The car would then refuse to restart.
Incident date: Jun 4, 2026
Multiple times over the course of six months the vehicle would turn itself and all electric components off while being driven, with no warning. The car would then refuse to restart.
Incident date: May 30, 2026
My 2016 Kia Optima equipped with the 2.4L DOHC I4 GDI engine began to experience progressive and severe oil consumption during the latter part of my ownership. The oil warning light began activating repeatedly, even after shortly getting the oil changed. Several certified mechanics and oil change service stations told me this was an ongoing issue with this car and engine and that there was nothin... Read more
Incident date: May 26, 2026
low beam head lights are very dim, to dim to see while driving. Apparently this is a problem that Cadillac and/or GM knows about but isn't doing anything to resolve. Heat from the bulbs basically melt the chrome off of the reflector plate so light does not shine out on the road. This could be a very big hazzard while driving, deer, children etc can not be seen with the lights as they are. To r... Read more
Incident date: May 29, 2026
Started making a clicking noise after crossing a railroad track and then all of a sudden jerked and stopped going forward. I’ve only had the car for a year and never been in an accident.
Incident date: May 29, 2026
I own a 2014 Jeep Wrangler Sahara JKU with approximately 67,000 miles. The vehicle has experienced a failure involving the ABS control module and related braking/stability systems. Current symptoms include: * ABS warning light illuminated * Brake warning light illuminated * Traction control warning light illuminated * Intermittent speedometer malfunction * Brake pedal occasionally vibrates and b... Read more
Incident date: May 29, 2026
I own a 2014 Jeep Wrangler Sahara JKU with approximately 67,000 miles. The vehicle has experienced a failure involving the ABS control module and related braking/stability systems. Current symptoms include: * ABS warning light illuminated * Brake warning light illuminated * Traction control warning light illuminated * Intermittent speedometer malfunction * Brake pedal occasionally vibrates and b... Read more
Incident date: Jun 1, 2026
The speedometer, cold and hot metter is malfunctioning
Incident date: Jun 1, 2026
I own a 2022 Nissan Rogue with approx 71,139 miles on. While driving on the freeway at 65mph, the vehicle suddenly lost power and became disabled. Prior to the failure, the vehicle did not dispaly an overheating warning, coolant warning, or other indication the engine was overheating or experiencing coolant loss. The vehicle was being driven normally and was on the way to routine maintenance and f... Read more
Incident date: Jun 1, 2026
I own a 2022 Nissan Rogue with approx 71,139 miles on. While driving on the freeway at 65mph, the vehicle suddenly lost power and became disabled. Prior to the failure, the vehicle did not dispaly an overheating warning, coolant warning, or other indication the engine was overheating or experiencing coolant loss. The vehicle was being driven normally and was on the way to routine maintenance and f... Read more
Incident date: Apr 7, 2026
Same complaint as others with ABS Module failing. I’ve been going to Honda dealerships for the past 4 years feeling like my car just wasn’t riding right. No one ever mentioned anything about this problem. Last visit was 3 weeks ago at Walker Honda in Alexandria La. and same thing…car is perfect no problems found. 2 weeks later all these lights came on the dash same as the others and they nev... Read more
Incident date: Apr 7, 2026
On or around March 20, 2026, my 2017 Kia Niro Hybrid experienced a complete failure of the high-voltage hybrid battery system, rendering the vehicle undriveable. The vehicle was towed to Kia of South Austin. As of the date of this complaint (74 days later), no diagnosis has been provided, no parts have been ordered with trackable confirmation, and no repair timeline has been given. Kia Techline co... Read more
Incident date: May 31, 2026
I came home to the glass shattered on the rear windshield of the car. It was buckled up but in pieces. Some of the class has been removed. If driving and this happened it could have caused an accident. Called dealer they said to file a case with Nissan