Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 39,131 complaints for PONTIAC

PONTIAC VIBE (2008) - AIR BAGS Apr 25, 2016
Incident date: Apr 25, 2016
TAKATA RECALL - GM REPEATEDLY FAILING TO RESPOND OR COMMIT TO REPAIR RECALLED VEHICLE. RECEIVED LETTER ABOUT RECALL 15815 LAST WEEK. REPRESENTATIVE AT PONTIAC (REF #[XXX], 4/21/16) CONFIRMED THAT THE VEHICLE, WHICH IS MY PRIMARY SOURCE OF INCOME (STUDENT AND RIDESHARE DRIVER) IS UNDER RECALL AND THAT NO ONE SHOULD OCCUPY PASSENGER SEATS UNTIL REPAIR IS MADE. MANUFACTURER IS UNABLE TO PROVIDE EVEN ... Read more
PONTIAC VIBE (2007) - AIR BAGS Apr 23, 2016
Incident date: Sep 8, 2015
ABLEOFF DEALERSHIP IS GIVING ME THE RUN-AROUND AND TELLS ME THEY DO NOT HAVE THE PART TO FIX THE CAR. THEY TELL ME THEY GOT THE WRONG PART AND HAVE TO REORDER IT. THIS RECALL IS ALMOST A YEAR OLD. CAN'T HAVE A PASSENGER IS FRONT SEAT TILL IT'S FIXED.
PONTIAC SOLSTICE (2007) - AIR BAGS Apr 23, 2016
Incident date: Apr 10, 2016
MY PONTIAC SOLSTICE - LIKE 1000S OF OTHERS - RECENTLY EXPERIENCED THE PASSENGER AIRBAG FAILURE. THIS FAILURE IS A 'KNOWN DEFICIENCY' THAT GM HAS YET TO RECOGNIZE AND ADDRESS. THIS FAILURE PREVENTS THE PASSENGER (AND MAYBE EVEN THE DRIVER-SIDE) AIRBAG FROM DEPLOYING PLACING THE PASSENGERS AT GREAT RISK! THE FAILURE TENDS TO OCCUR AFTER THE WARRANTED PERIOD IS OVER THUS COSTING THE OWNER $1000 TO... Read more
PONTIAC TORRENT (2008) - AIR BAGS Apr 23, 2016
Incident date: Feb 14, 2014
LEFT SIDE WINDOWS AND LOCKS WILL NOT OPEN WITH KEY OR REMOTE PERIODICALLY. AIR BAG LIGHT OFF WHEN SITTING AND COMES ON WHEN NO ONE ON PASNGR SIDE. CAR WAS REAR ENDED AND FRONT ENDED BUT FERRMAN STATED THEY FIXED PROPERLY. DOOR LOCKS AND WINDOWS WORKED FINE BEFORE THAT AND AIR BAG HAS BEEN A PROBLEM BUT STATING I HAVE TO PAY FOR ALL REPAIRS. I FEEL THAT THERE ARE ENOUGH AIR BAG RECALLS TO ADD THE... Read more
Crash 2 injured
PONTIAC TORRENT (2008) - SEATS Apr 23, 2016
Incident date: Feb 14, 2014
LEFT SIDE WINDOWS AND LOCKS WILL NOT OPEN WITH KEY OR REMOTE PERIODICALLY. AIR BAG LIGHT OFF WHEN SITTING AND COMES ON WHEN NO ONE ON PASNGR SIDE. CAR WAS REAR ENDED AND FRONT ENDED BUT FERRMAN STATED THEY FIXED PROPERLY. DOOR LOCKS AND WINDOWS WORKED FINE BEFORE THAT AND AIR BAG HAS BEEN A PROBLEM BUT STATING I HAVE TO PAY FOR ALL REPAIRS. I FEEL THAT THERE ARE ENOUGH AIR BAG RECALLS TO ADD THE... Read more
Crash 2 injured
PONTIAC TORRENT (2008) - UNKNOWN OR OTHER Apr 23, 2016
Incident date: Feb 14, 2014
LEFT SIDE WINDOWS AND LOCKS WILL NOT OPEN WITH KEY OR REMOTE PERIODICALLY. AIR BAG LIGHT OFF WHEN SITTING AND COMES ON WHEN NO ONE ON PASNGR SIDE. CAR WAS REAR ENDED AND FRONT ENDED BUT FERRMAN STATED THEY FIXED PROPERLY. DOOR LOCKS AND WINDOWS WORKED FINE BEFORE THAT AND AIR BAG HAS BEEN A PROBLEM BUT STATING I HAVE TO PAY FOR ALL REPAIRS. I FEEL THAT THERE ARE ENOUGH AIR BAG RECALLS TO ADD THE... Read more
Crash 2 injured
PONTIAC GRAND PRIX (2006) - EXTERIOR LIGHTING Apr 22, 2016
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC GRAND PRIX (2001) - ENGINE Apr 21, 2016
Incident date: Apr 21, 2016
I STARTED SMELLING A STRONG GASOLINE SMELL - SO OPENED THE HOOD TO CHECK WHAT WAS THE CAUSE. I TOOK OFF THE ENGINE COVER AND DISCOVERED THAT THE 3/8" QUICK CONNECTOR AT FUEL RAIL WAS DRIPPING FUEL ALL OVER THE INTAKE MANIFOLD. YIKES!!! THE POTENTIAL FOR A FIRE IS/WAS HUGE. I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING.
PONTIAC GRAND PRIX (2001) - FUEL/PROPULSION SYSTEM Apr 21, 2016
Incident date: Apr 21, 2016
I STARTED SMELLING A STRONG GASOLINE SMELL - SO OPENED THE HOOD TO CHECK WHAT WAS THE CAUSE. I TOOK OFF THE ENGINE COVER AND DISCOVERED THAT THE 3/8" QUICK CONNECTOR AT FUEL RAIL WAS DRIPPING FUEL ALL OVER THE INTAKE MANIFOLD. YIKES!!! THE POTENTIAL FOR A FIRE IS/WAS HUGE. I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING.
PONTIAC VIBE (2008) - AIR BAGS Apr 21, 2016
Incident date: Apr 18, 2016
TAKATA RECALL. I RECEIVED A RECALL FOR MY AIRBAG. NEITHER THE DEALER OR GM CAN EVEN GIVE ME AN ESTIMATE AS TO WHEN REPAIR PARTS WILL BE RECEIVED. ON TOP OF THAT, THE RECALL STATES THAT ""UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED ". I REGULARLY USE THIS VEHICLE TO CARPOOL WITH FOUR ADULTS. THIS RENDERS MY CAR AS UNUSABLE! NEITHER THE DEALER OR GM HAD EVEN A TEMP... Read more
PONTIAC VIBE (2008) - AIR BAGS Apr 21, 2016
Incident date: Apr 20, 2016
TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM PONTIAC. WHEN I CONTACTED THEM ABOUT THE RECALL I WAS TOLD THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE TO FIX IT AND THAT UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED. THIS IS IMPOSSIBLE GIVEN THE SIZE OF MY FAMILY NOT TO USE THE FRONT PASSENGER SEAT. WHEN I ASKED ABOUT A RESOLUTION TO THIS SITUATION THEY SAID ... Read more
PONTIAC G8 (2009) - SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS Apr 21, 2016
Incident date: Dec 16, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE HOSE AROUND THE BRAKE LINE WAS CRACKED AND CAUSED THE BRAKE LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL POSITION SENSOR SWITCH WAS IN THE ON POSITION. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND OFFERED NO ASSISTANCE. THE FAILURE WAS REMEDIED. THE FAILUR... Read more
PONTIAC G6 (2007) - AIR BAGS Apr 21, 2016
Incident date: Sep 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE JERKED SEVERELY WHEN THE GEAR SHIFTER STICK WAS PLACED IN ANY POSITION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE EVAPORATIVE CONTROL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE... Read more
PONTIAC G6 (2007) - POWER TRAIN Apr 21, 2016
Incident date: Sep 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE JERKED SEVERELY WHEN THE GEAR SHIFTER STICK WAS PLACED IN ANY POSITION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE EVAPORATIVE CONTROL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE... Read more
PONTIAC GRAND PRIX (1998) - ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Apr 20, 2016
Incident date: Jan 6, 2016
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, SMOKE EMITTED FROM UNDER THE DASHBOARD ON THE PASSENGER SIDE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more
PONTIAC GRAND PRIX (2000) - ENGINE Apr 20, 2016
Incident date: Sep 29, 2015
AFTER EXITING THE VEHICLE WHICH WAS PARKED IN A UNIVERSITY PARKING GARAGE, THE CAR BLEW UP. THIS WAS DUE TO AN OIL LEAK ON THE EXHAUST MANIFOLD.
Fire
PONTIAC GRAND PRIX (2001) - ENGINE Apr 20, 2016
Incident date: Apr 9, 2016
I RECENTLY RECEIVED A RECALL NOTICE FROM GM, RECALL# 15757, FIRST WEEK OF MARCH 2016 REGARDING THE ENGINE'S FRONT VALVE COVER AND GASKET TO BE REPLACED WITH NEW PARTS DUE TO DROPS OF ENGINE OIL THAT MAY DEPOSIT ON THE EXHAUST MANIFOLD WHICH COULD CAUSE AN ENGINE FIRE. I CALLED DEALERSHIP AND WAS TOLD PARTS WERE STILL NOT AVAILABLE AND I WAS PLACED ON A WAITING LIST. ON APRIL 9, 2016, MY CAR STAR... Read more
Fire
PONTIAC GRAND PRIX (2004) - ENGINE Apr 20, 2016
Incident date: Apr 7, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS TURNED OFF, A STRONG BURNING ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED SMOKE AND FLAMES UNDERNEATH THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ARRIVED AND CONFIRMED THE FIRE WAS CONTRIBUTED TO THE ENGINE OIL LEAKING ONTO THE EXHAUST MANIFOLD. THERE WERE NO INJURIES AND A P... Read more
Fire
PONTIAC GRAND PRIX (2005) - SERVICE BRAKES Apr 20, 2016
Incident date: Apr 4, 2016
THE TRACTION CONTROL FEATURE IS UNSAFE. WHEN IT COMES ON IT CAUSES THE WHEELS TO LOCK, PREVENTS BRAKING, AND PROPER STEERING. THIS ALWAYS HAPPENS IN THE RAIN. IT HAS IN THE SNOW AND EVEN WHEN IT IS DRY. ONCE PULLING INTO A PARKING SPACE THE WHEELS LOCKED CAUSING ME TO SLIDE INTO THE VEHICLE PARKED IN FRONT OF ME. WHEN IT HAPPENED IN THE SNOW IT CAUSED ME TO LOSE CONTROL AND SLIDE ACROSS THE EN... Read more
PONTIAC GRAND PRIX (2005) - ELECTRONIC STABILITY CONTROL (ESC) Apr 20, 2016
Incident date: Apr 4, 2016
THE TRACTION CONTROL FEATURE IS UNSAFE. WHEN IT COMES ON IT CAUSES THE WHEELS TO LOCK, PREVENTS BRAKING, AND PROPER STEERING. THIS ALWAYS HAPPENS IN THE RAIN. IT HAS IN THE SNOW AND EVEN WHEN IT IS DRY. ONCE PULLING INTO A PARKING SPACE THE WHEELS LOCKED CAUSING ME TO SLIDE INTO THE VEHICLE PARKED IN FRONT OF ME. WHEN IT HAPPENED IN THE SNOW IT CAUSED ME TO LOSE CONTROL AND SLIDE ACROSS THE EN... Read more
PONTIAC GRAND PRIX (2005) - WHEELS Apr 20, 2016
Incident date: Apr 4, 2016
THE TRACTION CONTROL FEATURE IS UNSAFE. WHEN IT COMES ON IT CAUSES THE WHEELS TO LOCK, PREVENTS BRAKING, AND PROPER STEERING. THIS ALWAYS HAPPENS IN THE RAIN. IT HAS IN THE SNOW AND EVEN WHEN IT IS DRY. ONCE PULLING INTO A PARKING SPACE THE WHEELS LOCKED CAUSING ME TO SLIDE INTO THE VEHICLE PARKED IN FRONT OF ME. WHEN IT HAPPENED IN THE SNOW IT CAUSED ME TO LOSE CONTROL AND SLIDE ACROSS THE EN... Read more
PONTIAC VIBE (2006) - POWER TRAIN Apr 20, 2016
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHEN DRIVING AT SPEEDS HIGHER THAN 50 MPH. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE TRANSMISSION FLUID WAS BURNED. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION GEARS FAILED. THE CONTACT STATED THAT THE FAILURES RELATED TO NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE... Read more
PONTIAC VIBE (2006) - ENGINE Apr 20, 2016
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHEN DRIVING AT SPEEDS HIGHER THAN 50 MPH. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE TRANSMISSION FLUID WAS BURNED. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION GEARS FAILED. THE CONTACT STATED THAT THE FAILURES RELATED TO NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE... Read more
PONTIAC SOLSTICE (2006) - AIR BAGS Apr 20, 2016
Incident date: Apr 19, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL FOR THE IGNITION SWITCH. THE DEALER STATED THAT THE PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
PONTIAC GRAND AM (2004) - EXTERIOR LIGHTING:TURN SIGNAL Apr 19, 2016
Incident date: Feb 10, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE TURN SIGNAL FUNCTION INTERMITTENTLY WORKED. AT TIMES, WHEN THE CONTACT NEEDED TO USE THE TURN SIGNAL, THE FUNCTION FAILED WITHOUT WARNING. MORE THAN ONE DEALER SPECULATED THAT THE FAULTY HAZARD SWITCH MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVA... Read more
PONTIAC GRAND PRIX (2002) - ENGINE Apr 19, 2016
Incident date: Feb 10, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. P... Read more
PONTIAC G6 (2008) - ENGINE Apr 19, 2016
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL LIGHTS SUDDENLY ILLUMINATED AND FLASHED. IN ADDITION, THE SPEED REDUCED AND THE RPMS INCREASED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) IN 2014, BUT THE FAILURE ... Read more
PONTIAC G6 (2008) - ELECTRICAL SYSTEM Apr 19, 2016
Incident date: Apr 1, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL LIGHTS SUDDENLY ILLUMINATED AND FLASHED. IN ADDITION, THE SPEED REDUCED AND THE RPMS INCREASED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL) IN 2014, BUT THE FAILURE ... Read more
PONTIAC VIBE (2008) - AIR BAGS Apr 19, 2016
Incident date: Apr 19, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT MENTIONED THAT THE DEALER REFUSED TO PROVIDE A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
PONTIAC GRAND PRIX (2001) - ENGINE Apr 18, 2016
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC MONTANA (2003) - FUEL/PROPULSION SYSTEM Apr 18, 2016
Incident date: Apr 1, 2016
TAKATA RECALL NHTSA CAMPAIGN # 07349000 GM RECALL #06230 MY VAN IS LEAKING GAS AT THE INLET VALVE AND I SEE IS RECALLED AND CAUSE A FIRE. I NEED TO KNOW HOW I GET THIS RECAL FIXED ASAP. HAVE CHILDREN AND DO NOT FEEL SAFE DRIVING THE VAN OR LETTING THE CHILDREN RIDE IN MY VAN. SMELLS LIKE GASOLINE THROUGHOT VEHICLE AND YOU CAN SEE THE CRACK AT THE INLET VALVE.
PONTIAC G6 (2007) - STEERING Apr 18, 2016
Incident date: Apr 17, 2016
POWER STEERING STOPPED WORKING SUDDENLY.
PONTIAC G6 (2009) - POWER TRAIN Apr 18, 2016
Incident date: Apr 5, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE GEARS WERE ABLE TO SHIFT, BUT NOT FROM THE PARK POSITION. IN ADDITION, THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
PONTIAC G5 (2007) - STEERING Apr 17, 2016
Incident date: Apr 16, 2016
HAVE NO POWER STEERING AT TIMES WHEN I START THE CAR. I HAVE TO CUT IT OFF AND RESTART IT. ONLY HAD THIS CAR FOR 2 MONTHS NOW AFTER PURCHASING FROM A CAR LOT, WHICH I STILL PAY ON AT THIS TIME
PONTIAC GRAND AM (2004) - SERVICE BRAKES Apr 16, 2016
Incident date: Mar 4, 2016
PROBLEM: THE STEEL BRAKES LINE GOING TO THE FRONT AND BACK RUPTURED AT THE SAME TIME DURING WHAT WAS TO BE AN EMERGENCY STOP. THEY WERE ON TOP OF THE ABS MODULE AND WERE HEAVILY RUSTED. HENCE, THERE WAS NO BRAKING EXCEPT BY PULLING THE EMERGENCY BRAKE WHEN I WAS CUTOFF BY ANOTHER CAR AND HAD TO JUMP THE CURB TO AVOID A COLLUSION. LUCKILY NO DAMAGE TO ME OR THE CAR, EXCEPT TWO RUPTURED BRAKE LINES... Read more
PONTIAC GRAND AM (2005) - UNKNOWN OR OTHER Apr 15, 2016
Incident date: Jan 15, 2016
I HAVE A TWO DOOR GRAND AM AND BOTH WINDOWS ARE MESSED UP WHERE THEY WILL NOT POWER UP OR DOWN. THIS HAS PREVIOUSLY HAPPENED TO ME WHERE A PLASTIC BRACKET SNAPPED OFF INSIDE THE DOOR CAUSING THE WINDOW TO NOT WORK. THE WINDOW IS OFF THE TRACK AND SOMETHING IS BROKEN ON THE INSIDE CAUSING THIS TO HAPPEN. THIS IS A MAJOR PROBLEM WITH PONTIAC GRAND AMS. IT HAS BEEN WELL DOCUMENTED BUT GM HAS NOT ISSU... Read more
PONTIAC G6 (2005) - POWER TRAIN Apr 15, 2016
Incident date: Apr 11, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE GEAR LEVER FAILED TO MOVE INTO THE PARK POSITION AND SHIFTED INTO REVERSE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
PONTIAC BONNEVILLE (2002) - ENGINE Apr 14, 2016
Incident date: Jun 16, 2015
TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SMOKE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GASKETS AND VALVE COVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Fire
PONTIAC GRAND PRIX (1998) - ENGINE Apr 14, 2016
Incident date: Apr 11, 2016
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER A RECALL ISSUED BY THE MANUFACTURER, BUT THE VEHICLE WAS STILL LEAKING OIL. THE DEALER WOULD NOT REPAIR THE VEHICLE TWICE. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120,00... Read more
PONTIAC GRAND PRIX (2004) - AIR BAGS Apr 14, 2016
Incident date: Apr 12, 2016
HIT A BRIDGE HEAD ON. AIR BAGS DIDN'T DEPLOY
Crash 1 injured
PONTIAC GRAND PRIX (2004) - ENGINE Apr 13, 2016
Incident date: Apr 2, 2016
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. WHILE DRIVING, THE OIL LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT SHUT OFF THE VEHICLE TO LET IT COOL DOWN. ONCE HE CHANGED THE OIL, THE ENGINE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE C... Read more
Fire
PONTIAC G8 (2009) - AIR BAGS Apr 13, 2016
Incident date: Apr 12, 2016
WENT TO START MY VEHICLE YESTERDAY, AND SOUNDLY AN AIRBAG FAILURE SHOWED UP IN THE DRIVER INFO CENTER. WENT ONLINE AND THIS MAKE AND MODEL HAS TONS OF OTHER VEHICLES WITH THE SAME ISSUE, AND THEY WANT TO CHARGE CONSUMERS A LARGE AMOUNT OF MONEY TO FIX SOMETHING THAT HAS NEVER BEEN USED IN MY VEHICLE. THEY ARE TRYING TO AVOID THE RECALL AS IT WILL COST THEM. THIS IS STRAIGHT UNFAIR THAT THEY SOU... Read more
PONTIAC G6 (2006) - STEERING Apr 13, 2016
Incident date: Apr 7, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VE... Read more
PONTIAC G6 (2006) - STEERING Apr 13, 2016
Incident date: Apr 7, 2016
THE VEHICLE ENTERED THE ON RAMP TO I-5 FROM THE SHASTA DAM BLVD, SHASTA LAKE CITY, CA. AS MY GRANDSON APPROACHED THE 90 DEGREE CURVE TO MERGE, THE STEERING LOCKED UP AND COULD NOT TURN THE VEHICLE, WENT OFF THE PAVEMENT WITH BRAKES ENGAGED AND STOPPED IN THE GRAVEL MEDIAN. CALLED GM PONTIAC, THEY ARRANGED TO HAVE THE CAR TOWED TO DEALERSHIP AND HAVE IT REPAIRED AS IT WAS A RECALL ITEM. PART #228... Read more
PONTIAC G6 (2007) - POWER TRAIN Apr 12, 2016
Incident date: Apr 11, 2016
I HAD A RECALL FIXED (I THOUGHT) IN OCTOBER 2014 WITH THE TRANSMISSION CABLE AND BRACKET. ON APRIL 11TH 2016 THIS ITEM FAILED ON MY CAR. I'VE OWNED THIS 2007 G6 FOR 7 YEARS PRIOR TO THE RECALL WITH NO ISSUES. I CALLED THE DEALER TO PURCHASE THE CONNECTER THAT BROKE AND LEFT MY CAR IN REVERSE AFTER BACKING OUT OF A PARKING SPOT TURNING MY WHEEL TO THE RIGHT. THEY SAY I HAVE TO BUY THE WHOLE CABLE T... Read more
PONTIAC GRAND PRIX (2001) - ENGINE Apr 12, 2016
Incident date: Apr 12, 2016
WE RECEIVED A GM RECALL NOTICE #15757 IN DECEMBER 2015 AND AGAIN IN FEBRUARY 2016, WE CONTACTED THE LOCAL DUBLIN CA DEALER IN MID MARCH AND WAS TOLD PARTS ARE ON BACK ORDER AND WE WOULD GET A CALL WHEN IT. TODAY ON APRIL 12 I CALLED AGAIN AND "THERE'S A PART PROBLEM" AND THE PARTS ARE STILL ON THE WAY. I FIND THIS HARD PUT TO BELIEVE SINCE THE ORIGINAL DECEMBER RECALL NOTICE. ARE WE GETTING THE... Read more
PONTIAC G5 (2008) - ELECTRICAL SYSTEM Apr 12, 2016
Incident date: Nov 25, 2015
REFERENCE NHTSA ID NUMBER10850549--LOSS OF LEFT FRONT SPEAKER CHIMES AND RADIO SOUND --OK AFTER BOTH SPEAKERS WERE REPLACED--AFTER A WHILE PROBLEM RETURNED INTERMITTENTLY ON THE LEFT FRONT SPEAKER AGAIN-- FINALLY HAD AN "EPIPHANY" AND REMOVED CORROSION ON THE HARNESS PIGTAIL CONNECTOR WHICH PUSHES ONTO THE LEFT FRONT SPEAKER LUGS USING Q TIPS, SMALL SCREWDRIVER AND GREAT CARE USING CONTACT CLEANE... Read more
PONTIAC GRAND PRIX (2007) - EXTERIOR LIGHTING Apr 11, 2016
Incident date: Jul 15, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE LOW BEAM LIGHTS FAILED. THE CONTACT PULLED OVER AND TURNED ON THE HIGH BEAM LIGHTS AND PRECEDED DRIVING. THE CONTACT STATED THAT THIS FAILURE RECURRED INTERMITTENTLY AND EVENTUALLY ENTIRELY FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (LIGHTING) HOWEVER THE PART TO ... Read more
PONTIAC GRAND PRIX (2007) - FUEL/PROPULSION SYSTEM Apr 11, 2016
Incident date: Apr 6, 2016
THE FUEL PUMP IS LEAKING AND NOW WILL ALLOW FUEL TO GET FROM THE FUEL TANK TO THE CARBURETOR. IT WAS PARKED FOR A FEW MINUTES AND WHEN RETURNED TO VEHICLE IT WOULDN'T START. HAVE NOTICED THE SMELL OF RAW FUEL EMITTING FROM THE VEHICLE PRIOR TO THIS INCIDENT.
PONTIAC G6 (2007) - ELECTRICAL SYSTEM Apr 11, 2016
Incident date: Apr 7, 2016
LOW BEAM HEAD LIGHT ALWAYS BURNING OUT! GOING IN FOR THE THIRD TIME TO HAVE REPLACED WITHIN A 2 MONTH PERIOD!..UPDATED 06/28/16 *BF THE LOW BEAM HEADLIGHT LIGHT, HAS SINCE BE REPLACED FOR THE FOURTH TIME. THE WIRES MELTED, WHICH CAUSED THE BULB TO BURN OUT. UPDATED 06/29/16.*JB UPDATED 07/14/16.*JB
Previous 1 2 3 4 5 ... 98 99 100 ... 782 783 Next