Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 39,131 complaints for PONTIAC

Incident date: May 6, 2016

ALL THE LIGHTS ON MY PANEL MALFUNCTIONING MY FUEL GAUGE IS MALFUNCTIONING THE AIRBAG LIGHT STAYS ON CHECK ENGINE LIGHT CHECK TIRE PRESSURE CHECK OIL ALL THE LIGHTS STAY ON AND I CAN'T RESET THE PANEL I'M ALSO HAVING AN ISSUE WITH THE CAR STOPPING WHEN I PUT MY FOOT ON THE BRAKE IT TURNS OFF

Incident date: May 6, 2016

Incident date: Feb 29, 2016

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more

Incident date: Sep 1, 2003

CHECK ENGINE LIGHT HAS BEEN ON SINCE 2003, HAVE HAD 5 DIFFERENT SERVICE TECHS, INCLUDING DEALER LOOK FOR THE PROBLEM, NO ONE SEEMS TO BE ABLE TO FIX OR FIND THE PROBLEM.

Incident date: Nov 14, 2014

AIR BAG LIGHT IS ON AND WILL NOT GO OUT. INSTRUMENT PANEL MALFUNCTIONING SPEEDOMETER , TEMPERATURE AND VOLTAGE ALL NOT WORKING. HEADLINER FALLING.

Incident date: Nov 14, 2014

AIR BAG LIGHT IS ON AND WILL NOT GO OUT. INSTRUMENT PANEL MALFUNCTIONING SPEEDOMETER , TEMPERATURE AND VOLTAGE ALL NOT WORKING. HEADLINER FALLING.

Incident date: May 31, 2013

TL* THE CONTACT OWNS A 2009 PONTIAC G8. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT AND VIBRATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWAY BAR, TIE ROD, AND HOB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 07/2... Read more

Incident date: Nov 15, 2015

THE HEADLIGHTS HAVE A KNOWN WIRING ISSUE. THERE HAVE BEEN REPORTS OF PEOPLE THAT HAVE TAKEN THIER CARS TO BE REPAIRED AND THEN THE SAME PROBLEM STILL EXIST SHORTLY AFTERWARDS AGAIN. I AM NOW GOING THROUGH THIS PROBLEM MY MECHANIC WAS HAVING ISSUES FINDING THE PART. FROM WHAT I HAVE READ THE COVERING THAT GOES OVER THE WIRING GETS OVERHEATED AND ENDS UP MELTING THE WIRE. THIS IS CLEARLY A MANUFAC... Read more

Incident date: Mar 15, 2016

BOTH FRONT I NSIDE DOOR HANDLES PEELING REVEALING RAZOR SHARP MATERIAL ..WHICH HAS ALREADY CUT MY WIFE ONCE IF YOUY R NOT CAREFUL OPENING DOOR FROM THE INSIDE YOU WILL CUT YOU FINGERS . ALSO DRIVERS LOWER OUTSIDE SEAT TRIM FALLING OFF SEAT ..POSS SCRAPE & OR TRIP HAZZARD

1 injured

Incident date: Mar 15, 2016

1 injured

Incident date: Sep 6, 2009

AIR BAG WHEN OFF WHEN I WAS WAITING TO PULL AUT OFF PARKING LOT. HAVE INJURY TO MY SHOULDER.

1 injured

Incident date: Oct 20, 2015

TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000(ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE... Read more

Incident date: Feb 1, 2016

TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS LEAKING ENGINE OIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL RE... Read more

Incident date: Mar 1, 2016

MY CAR SMELLS LIKE BURNT OIL AFTER DRIVING IT. I REPORTED IT TO MY DEALER A NUMBER OF TIMES TRYING TO GET AN APPOINTMENT AFTER I GOT MY RECALL BUT THEY STILL SAY THEY DON'T HAVE THE PARTS THIS IS A SERIOUS FIRE HAZARD PLEASE HELP.

Incident date: May 1, 2016

MY 2006 PONTIAC CABLE SHIFTER WAS INSPECTED SOME TIME ON NOVEMBER 2014! PROBLEM IS THE CABLE SHIFTER ON MAY 1 2016! THE CABLE SHIFTER WAS OUT OF POSITION AND MY CAR WOUDN'T START! IF THE TABS WERE TO FRACTURE AND SEPARATE, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. THE DRIVER WOULD BE ABLE TO MOVE THE SHIFTER TO 'PARK' AND REMOVE THE IGNITION KEY, BUT THE TRANS... Read more

Incident date: Feb 15, 2015

IVE HAD THIS TORRENT FOR 3 YRS NOW ALL IN THE LAST 1 1/2 IVE HAD NOTHING BUT PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON EVAP LEAK CLAIM THEY FIXED STILL NOT FIXED VERY UNHAPPY WITH THIS TRUCK

Incident date: Apr 15, 2015

FLOOR BOARD GETS SUPER WET THEY STATED THAT THE SUNROOF DRAIN IS UNDER THE FLOOR BOARD SO WHEN IT RAINS I HAVE A LIL RIVER IN THE FRONT OF MY TORRENT THE RUGS HAD MOLD ON THEM HAD TO THROW THEM OUT AND EVERYONE KNOWS ABOUT MOLD AND WHAT IT CAN DO TO A PERSON FROM MOLD

Incident date: Jan 1, 2003

TAKATA RECALL

Incident date: Apr 14, 2016

MY DAUGHTER RECEIVED A RECALL NOTICE FOR THE AIR BAGS ABOUT A YEAR AGO SHE CALLEDC AND WAS TOLD THE AIRBAGS WERE BACKORDERED AND THEY WOULD GET BACK TO HER THEY HAVEN'T. SHE RECEIVED ANOTHER RECALL FOR THE AIRBAGS SO I CALLED AND GOT THE RUN AROUND AND FINALLY TRANSFERRED TO WATSON CHEVROLET FOR REPAIRS. APRIL 14, 2016 I SPOKE TO WATSON AND THEY SAID IT WOULD BE TWO WEEKS BEFORE THEY WOULD HAVE ... Read more

Incident date: May 2, 2016

MY BRAKE LIGHTS GO OFF WHEN I HIT THE BRAKES AND WHEN I LET OFF THE BRAKES THE LIGHTS COME ON. THIS IS A RECALL ON MY CAR THAT HAS BEEN FIXED 2 TIMES ALREADY. BOTH TIMES THE PROBLEM STOPPED FOR A FEW MONTHS THEN CAME RIGHT BACK. THIS IS A HUGH SAFETY CONCERN. I CALLED THE DEALERSHIP AND THEY SAID ITS ALREADY BEEN FIXED AND DON'T WANT TO FIX IT AGAIN. PLEASE HELP.

Incident date: May 25, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FUEL TANK WAS FRACTURED AT THE INLET. THE VEHICLE WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (F... Read more

Incident date: Apr 29, 2016

DAUGHTER SUDDENLY LOST POWER STEERING AFTER LEAVING HOUSE. SPEED OF APPROX 25MPH ON A CITY STREET. ALSO POPPING IN STEERING COLUMN AND LOOSE PLAY IN STEERING WHEEL AFTER EVENT OCCURRED. CAR CURRENTLY AT DEALER BUT LOOKS LIKE THE SAME PROBLEM EFFECTING OTHER G6'S. MANY ARE COVERED UNDER RECALL BUT APPARENTLY MY 08 G6 IS JUST PAST THE EFFECTED DATES.

Incident date: May 2, 2016

TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO CHARGE THE BATTERY. WHEN THE TECHNICIAN STARTED THE VEHICLE, HE HEARD A NOISE UNDER THE HOOD. THE TECHNICIAN OPENED THE HOOD AND A BIG EXPLOSION OCCURRED AND SMOKE APPEARED OUT OF THE EXHAUST MANIFOLD. THERE WERE NO INJURIES. THE TECHNICIAN INFORMED THE CONTACT THAT THE FRONT VALVE COVER EXPL... Read more

Fire

Incident date: Jun 6, 2013

1997 PONTIAC GRAND PRIX. CONSUMER REQUESTS REIMBURSEMENT FOR ENGINE EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED THE VEHICLE CAUGHT ON FIRE. *JB

Fire

Incident date: Dec 21, 2015

TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more

Incident date: May 2, 2016

GM RECALL 15757 ISSUED DEC. 2015 -PARTS NOT AVAILABLE. LETTER DATED FEB. 2016 -PARTS AVAILABLE. MAY 2016 - DEALER STILL CAN NOT GET PARTS FROM GM. PONTIAC/ GM CUSTOMER ASSISTANCE COMPLETELY USELESS - MAINTAINS PARTS ARE AVAILABLE BUT DOESN'T KNOW WHEN OR HOW THE PARTS ARE BEING SENT TO DEALERS. RECALL INVOLVES POTENTIAL FIRE IN VEHICLE DO TO OIL LEAK. I DON'T BELIEVE PARTS ARE AVAILABLE.

Incident date: Mar 1, 2012

I HAD THE EXACT MODEL, MAKE AND YEAR AND MY POWER STEERING FLUID WAS LEAKING SLOWLY FOR APPOX. 1 MONTH AND AFTER DRIVING IT 20 MILES I PARKED AT HOUSE AND SMELLED SOMETHING I WALKED 10 FEET AND HEARD A LOUD NOISE AND THEN HOOD FLEW OFF AND THE ENGINE WAS ON FIRE AND MELTED SIDING OFF HOUSE . I BOUGHT ANOTHER CAR EXACTLY SAME MODEL,MAKE YR, MY POWER STEARING ON THIS CAR IS LEAKING EXACTLY THE SAME ... Read more

Fire

Incident date: Feb 5, 2016

I AM STILL EXPERIENCING POWER STEERING ISSUES. THE DEALERSHIP SAYS THEY ARE UNABLE TO DETERMINE THE CAUSE. THE TROUBLE HAPPENS INTERMITTENTLY. I CONTACTED GENERAL MOTORS @ 1866-790-5700. MY CASE NUMBER IS 8-1941918151. THEY REFUSE TO DO ANYTHING FURTHER. THEY ARE AGREEING WITH THE DEALERSHIP. THEY SUPPOSEDLY FIXED THE ISSUE WITH THE RECALL BUT I DON'T THINK IT EVER FIXED THE ISSUE. THE VEHICLE WAS... Read more

Incident date: Apr 29, 2016

TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT, A CERTIFIED MECHANIC, CALLED ON BEHALF OF THE VEHICLE OWNER. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE POWER STEERING HOSES WERE ROUTED UNDERNEATH CATALYTIC CONVERTER AND CAUSED THE POWER STEERING HOSES TO MELT. THE FAILURE CAUSED A LOSS OF POWER STEERING AND COULD HAVE CAUSED A FIRE DUE TO THE LIQUID BEING ABLE TO DRIP ONTO THE... Read more

Incident date: Apr 14, 2014

GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN 2004-2012 MALIBU, 2004-2007 MALIBU MAXX, 2005-2010 PONTIAC G6, 2007-2010 SATURN AURA VEHICLES. ON THESE VEHICLES, OVER TIME AN INCREASED RESISTANCE CAN DEVELOP IN THE BODY CONTROL MODULE (BCM) CONNECTION SYSTEM AND RESULT IN VOLTAGE FLUCTUATIONS OR INTERMITTENCY IN THE BRAKE APPLY SENSOR (BAS) CIRCUIT THAT CAN... Read more

Incident date: Apr 14, 2014

Incident date: Dec 18, 2015

TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more

Incident date: Feb 23, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more

Incident date: Apr 27, 2016

I PURCHASED THIS VEHICLE A MONTH AGO AND IT WAS WORKING FINE. MULTIPLE TIMES SINCE THEN THE STABILITRAK LIGHT COMES ON AND OFF AT RANDOM AND MY AIRBAG DOESN'T WORK ON THE PASSENGER SIDE RANDOMLY. IT GOES ON AND OFF AND SAYS SERVICE AIRBAG, BUT OF COURSE WHEN I GET IT TO A MECHANIC, IT IS NOT HAPPENING AT THAT TIME SO THEY CAN'T DO ANYTHING ABOUT IT. I AM WORRIED ABOUT THE SAFETY IN MY CAR. I CHECK... Read more

Incident date: Apr 27, 2016

Incident date: Dec 22, 2015

TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A... Read more

Incident date: Dec 15, 2015

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD... Read more

Incident date: Dec 18, 2015

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more

Incident date: Apr 14, 2016

WHEN TRYING TO START THE CAR THE STEERING LOCKS UP AND YOU HAVE TO MOVE THE STEERING WHEEL BACK AND FORTH FOR IT TO CATCH AND FINALLY WILL START LIKE IT KEEPS LOCKING UP. MY SON BOUGHT THIS CAR AS HIS FIRST CAR SO NO SURE HOW LONG IT HAS BEEN LIKE THIS DOING THIS AS WE PURCHASED FROM A FRIEND AND HE DID SAY THAT SOMETHING WAS UP WITH THE STEERING WHEN TRYING TO START.

Incident date: Apr 14, 2016

Incident date: Apr 25, 2016

THIS CAR WAS RECALLED IN 2014 FOR A BRAKE LIGHT ISSUE. THE BRAKE LIGHTS STAY ON ALL THE TIME UNTIL YOU APPLY THE BRAKES. THE LIGHTS GO OFF WHEN THE BRAKES ARE APPLIED. GM SUPPOSEDLY REPAIRED THIS PROBLEM IN 2014 BUT THE PROBLEM IS THE SAME NOW. MY LOCAL DEALER HAS TOLD ME THIS IS A DIFFERENT ISSUE AND IT WILL COST $400.00 TO FIX IT. I HAVE TALKED TO 3 DIFFERENT PEOPLE WITH CUSTOMER SERVICE AT GM B... Read more

Incident date: Apr 19, 2016

ON 4/19/2016 WHILE DRIVING THE CAR AT AROUND 35MPH IT STARTED TO DRIFT LEFT AND WHEN TRIED TO CORRECT THE SITUATION THE STEERING WAS UNRESPONSIVE AS IF LOCKED UP CAUSING A COLLISION WITH AN ON COMING VEHICLE. THE ACCIDENT HAPPENED ON A TWO LANE STRAIGHT CITY STREET ON A CLEAR DAY AND NEARLY WAS A HEAD ON COLLISION. THE DRIVERS SIDE FRONT RECEIVED MOST OF THE DAMAGE. WINDOWS SHATTERED AND AIRBAGS D... Read more

Crash 1 injured

Incident date: Apr 16, 2016

ON APRIL 16TH 2016 I WAS IN A CAR ACCIDENT. ME AND A FRIEND WERE DRIVING BACK TO HIS HOUSE THE ROAD AT NIGHT, WHEN A DEER CROSSED THE ROAD, I ATTEMPTED TO MANEUVER TO DODGE THE DEER AND ENDED UP GOING OFF THE ROAD AND LOSING CONTROL OF MY VEHICLE. MY CAR HIT A FENCE LINE, AS WELL A MULTIPLE SMALL TREES. THE CAR WAS TOTALED YET MY AIRBAGS DID NOT DEPLOY. I'VE ALREADY CONTACTED MY INSURANCE COMPANY,... Read more

Crash 1 injured

Incident date: Apr 16, 2016

Crash 1 injured

Incident date: Feb 15, 2016

TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE THE VEHICLE WAS PARKED, IT FAILED TO TURN OFF WITH THE KEY IN THE OFF POSITION. THE CONTACT HAD TO DISCONNECT THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KEYS NEEDED TO BE REPLACED. THE KEYS WERE REPLACED; HOWEVER... Read more

Incident date: Apr 25, 2013

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 65 MPH, SMOKE WAS PRESENT FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR VALVE COVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE CO... Read more

Fire

Incident date: Nov 10, 2015

TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FLUID FROM AN UNKNOWN LOCATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER SCHEDULED AN APPOINTMENT IN MARCH 2016. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER CANCELLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT... Read more

Incident date: Apr 20, 2016

MY CHECK ENGINE LIGHT KEEPS GOING ON & OFF WHENEVER IT FEELS LIKE IT. MY MOTHER JUST GOT THIS CAR & IT SHOULD NOT BE DOING THIS. IT'S VERY DANGEROUS WITH IT BEING ACCURATE.

Incident date: Apr 20, 2016

MY CHECK ENGINE LIGHT KEEPS GOING ON & OFF WHENEVER IT FEELS LIKE IT. MY MOTHER JUST GOT THIS CAR & IT SHOULD NOT BE DOING THIS. IT'S VERY DANGEROUS WITH IT BEING ACCURATE.

Incident date: Jul 15, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PER... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog