Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
PONTIAC
GRAND PRIX
(1998) — ENGINE
May 2, 2016
Incident date: Dec 21, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
May 2, 2016
Incident date: May 2, 2016
GM RECALL 15757 ISSUED DEC. 2015 -PARTS NOT AVAILABLE. LETTER DATED FEB. 2016 -PARTS AVAILABLE. MAY 2016 - DEALER STILL CAN NOT GET PARTS FROM GM. PONTIAC/ GM CUSTOMER ASSISTANCE COMPLETELY USELESS - MAINTAINS PARTS ARE AVAILABLE BUT DOESN'T KNOW WHEN OR HOW THE PARTS ARE BEING SENT TO DEALERS. RECALL INVOLVES POTENTIAL FIRE IN VEHICLE DO TO OIL LEAK. I DON'T BELIEVE PARTS ARE AVAILABLE.
PONTIAC
GRAND PRIX
(2004) — STEERING
May 1, 2016
Incident date: Mar 1, 2012
I HAD THE EXACT MODEL, MAKE AND YEAR AND MY POWER STEERING FLUID WAS LEAKING SLOWLY FOR APPOX. 1 MONTH AND AFTER DRIVING IT 20 MILES I PARKED AT HOUSE AND SMELLED SOMETHING I WALKED 10 FEET AND HEARD A LOUD NOISE AND THEN HOOD FLEW OFF AND THE ENGINE WAS ON FIRE AND MELTED SIDING OFF HOUSE . I BOUGHT ANOTHER CAR EXACTLY SAME MODEL,MAKE YR, MY POWER STEARING ON THIS CAR IS LEAKING EXACTLY THE SAME ... Read more
Fire
Incident date: Apr 29, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT, A CERTIFIED MECHANIC, CALLED ON BEHALF OF THE VEHICLE OWNER. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE POWER STEERING HOSES WERE ROUTED UNDERNEATH CATALYTIC CONVERTER AND CAUSED THE POWER STEERING HOSES TO MELT. THE FAILURE CAUSED A LOSS OF POWER STEERING AND COULD HAVE CAUSED A FIRE DUE TO THE LIQUID BEING ABLE TO DRIP ONTO THE... Read more
Incident date: Feb 5, 2016
I AM STILL EXPERIENCING POWER STEERING ISSUES. THE DEALERSHIP SAYS THEY ARE UNABLE TO DETERMINE THE CAUSE. THE TROUBLE HAPPENS INTERMITTENTLY. I CONTACTED GENERAL MOTORS @ 1866-790-5700. MY CASE NUMBER IS 8-1941918151. THEY REFUSE TO DO ANYTHING FURTHER. THEY ARE AGREEING WITH THE DEALERSHIP. THEY SUPPOSEDLY FIXED THE ISSUE WITH THE RECALL BUT I DON'T THINK IT EVER FIXED THE ISSUE. THE VEHICLE WAS... Read more
Incident date: Apr 14, 2014
GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN 2004-2012 MALIBU, 2004-2007 MALIBU MAXX, 2005-2010 PONTIAC G6, 2007-2010 SATURN AURA VEHICLES. ON THESE VEHICLES, OVER TIME AN INCREASED RESISTANCE CAN DEVELOP IN THE BODY CONTROL MODULE (BCM) CONNECTION SYSTEM AND RESULT IN VOLTAGE FLUCTUATIONS OR INTERMITTENCY IN THE BRAKE APPLY SENSOR (BAS) CIRCUIT THAT CAN... Read more
Incident date: Apr 14, 2014
GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN 2004-2012 MALIBU, 2004-2007 MALIBU MAXX, 2005-2010 PONTIAC G6, 2007-2010 SATURN AURA VEHICLES. ON THESE VEHICLES, OVER TIME AN INCREASED RESISTANCE CAN DEVELOP IN THE BODY CONTROL MODULE (BCM) CONNECTION SYSTEM AND RESULT IN VOLTAGE FLUCTUATIONS OR INTERMITTENCY IN THE BRAKE APPLY SENSOR (BAS) CIRCUIT THAT CAN... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Apr 27, 2016
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more
Incident date: Feb 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Apr 27, 2016
I PURCHASED THIS VEHICLE A MONTH AGO AND IT WAS WORKING FINE. MULTIPLE TIMES SINCE THEN THE STABILITRAK LIGHT COMES ON AND OFF AT RANDOM AND MY AIRBAG DOESN'T WORK ON THE PASSENGER SIDE RANDOMLY. IT GOES ON AND OFF AND SAYS SERVICE AIRBAG, BUT OF COURSE WHEN I GET IT TO A MECHANIC, IT IS NOT HAPPENING AT THAT TIME SO THEY CAN'T DO ANYTHING ABOUT IT. I AM WORRIED ABOUT THE SAFETY IN MY CAR. I CHECK... Read more
Incident date: Apr 27, 2016
I PURCHASED THIS VEHICLE A MONTH AGO AND IT WAS WORKING FINE. MULTIPLE TIMES SINCE THEN THE STABILITRAK LIGHT COMES ON AND OFF AT RANDOM AND MY AIRBAG DOESN'T WORK ON THE PASSENGER SIDE RANDOMLY. IT GOES ON AND OFF AND SAYS SERVICE AIRBAG, BUT OF COURSE WHEN I GET IT TO A MECHANIC, IT IS NOT HAPPENING AT THAT TIME SO THEY CAN'T DO ANYTHING ABOUT IT. I AM WORRIED ABOUT THE SAFETY IN MY CAR. I CHECK... Read more
PONTIAC
GRAND PRIX
(1997) — ENGINE
Apr 26, 2016
Incident date: Dec 22, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT EXPERIENCING A... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 26, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 26, 2016
Incident date: Dec 18, 2015
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D... Read more
Incident date: Apr 14, 2016
WHEN TRYING TO START THE CAR THE STEERING LOCKS UP AND YOU HAVE TO MOVE THE STEERING WHEEL BACK AND FORTH FOR IT TO CATCH AND FINALLY WILL START LIKE IT KEEPS LOCKING UP. MY SON BOUGHT THIS CAR AS HIS FIRST CAR SO NO SURE HOW LONG IT HAS BEEN LIKE THIS DOING THIS AS WE PURCHASED FROM A FRIEND AND HE DID SAY THAT SOMETHING WAS UP WITH THE STEERING WHEN TRYING TO START.
Incident date: Apr 14, 2016
WHEN TRYING TO START THE CAR THE STEERING LOCKS UP AND YOU HAVE TO MOVE THE STEERING WHEEL BACK AND FORTH FOR IT TO CATCH AND FINALLY WILL START LIKE IT KEEPS LOCKING UP. MY SON BOUGHT THIS CAR AS HIS FIRST CAR SO NO SURE HOW LONG IT HAS BEEN LIKE THIS DOING THIS AS WE PURCHASED FROM A FRIEND AND HE DID SAY THAT SOMETHING WAS UP WITH THE STEERING WHEN TRYING TO START.
Incident date: Apr 25, 2016
THIS CAR WAS RECALLED IN 2014 FOR A BRAKE LIGHT ISSUE. THE BRAKE LIGHTS STAY ON ALL THE TIME UNTIL YOU APPLY THE BRAKES. THE LIGHTS GO OFF WHEN THE BRAKES ARE APPLIED. GM SUPPOSEDLY REPAIRED THIS PROBLEM IN 2014 BUT THE PROBLEM IS THE SAME NOW. MY LOCAL DEALER HAS TOLD ME THIS IS A DIFFERENT ISSUE AND IT WILL COST $400.00 TO FIX IT. I HAVE TALKED TO 3 DIFFERENT PEOPLE WITH CUSTOMER SERVICE AT GM B... Read more
Incident date: Apr 19, 2016
ON 4/19/2016 WHILE DRIVING THE CAR AT AROUND 35MPH IT STARTED TO DRIFT LEFT AND WHEN TRIED TO CORRECT THE SITUATION THE STEERING WAS UNRESPONSIVE AS IF LOCKED UP CAUSING A COLLISION WITH AN ON COMING VEHICLE. THE ACCIDENT HAPPENED ON A TWO LANE STRAIGHT CITY STREET ON A CLEAR DAY AND NEARLY WAS A HEAD ON COLLISION. THE DRIVERS SIDE FRONT RECEIVED MOST OF THE DAMAGE. WINDOWS SHATTERED AND AIRBAGS D... Read more
Crash
1 injured
Incident date: Apr 16, 2016
ON APRIL 16TH 2016 I WAS IN A CAR ACCIDENT. ME AND A FRIEND WERE DRIVING BACK TO HIS HOUSE THE ROAD AT NIGHT, WHEN A DEER CROSSED THE ROAD, I ATTEMPTED TO MANEUVER TO DODGE THE DEER AND ENDED UP GOING OFF THE ROAD AND LOSING CONTROL OF MY VEHICLE. MY CAR HIT A FENCE LINE, AS WELL A MULTIPLE SMALL TREES. THE CAR WAS TOTALED YET MY AIRBAGS DID NOT DEPLOY. I'VE ALREADY CONTACTED MY INSURANCE COMPANY,... Read more
Crash
1 injured
Incident date: Apr 16, 2016
ON APRIL 16TH 2016 I WAS IN A CAR ACCIDENT. ME AND A FRIEND WERE DRIVING BACK TO HIS HOUSE THE ROAD AT NIGHT, WHEN A DEER CROSSED THE ROAD, I ATTEMPTED TO MANEUVER TO DODGE THE DEER AND ENDED UP GOING OFF THE ROAD AND LOSING CONTROL OF MY VEHICLE. MY CAR HIT A FENCE LINE, AS WELL A MULTIPLE SMALL TREES. THE CAR WAS TOTALED YET MY AIRBAGS DID NOT DEPLOY. I'VE ALREADY CONTACTED MY INSURANCE COMPANY,... Read more
Crash
1 injured
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE THE VEHICLE WAS PARKED, IT FAILED TO TURN OFF WITH THE KEY IN THE OFF POSITION. THE CONTACT HAD TO DISCONNECT THE BATTERY IN ORDER TO TURN OFF THE VEHICLE. ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KEYS NEEDED TO BE REPLACED. THE KEYS WERE REPLACED; HOWEVER... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Apr 25, 2016
Incident date: Apr 25, 2013
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 65 MPH, SMOKE WAS PRESENT FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR VALVE COVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE CO... Read more
Fire
PONTIAC
GRAND PRIX
(2003) — ENGINE AND ENGINE COOLING
Apr 25, 2016
Incident date: Nov 10, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FLUID FROM AN UNKNOWN LOCATION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER SCHEDULED AN APPOINTMENT IN MARCH 2016. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER CANCELLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT... Read more
Incident date: Apr 20, 2016
MY CHECK ENGINE LIGHT KEEPS GOING ON & OFF WHENEVER IT FEELS LIKE IT. MY MOTHER JUST GOT THIS CAR & IT SHOULD NOT BE DOING THIS. IT'S VERY DANGEROUS WITH IT BEING ACCURATE.
Incident date: Apr 20, 2016
MY CHECK ENGINE LIGHT KEEPS GOING ON & OFF WHENEVER IT FEELS LIKE IT. MY MOTHER JUST GOT THIS CAR & IT SHOULD NOT BE DOING THIS. IT'S VERY DANGEROUS WITH IT BEING ACCURATE.
Incident date: Jul 15, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PER... Read more
Incident date: Apr 25, 2016
TAKATA RECALL - GM REPEATEDLY FAILING TO RESPOND OR COMMIT TO REPAIR RECALLED VEHICLE. RECEIVED LETTER ABOUT RECALL 15815 LAST WEEK. REPRESENTATIVE AT PONTIAC (REF #[XXX], 4/21/16) CONFIRMED THAT THE VEHICLE, WHICH IS MY PRIMARY SOURCE OF INCOME (STUDENT AND RIDESHARE DRIVER) IS UNDER RECALL AND THAT NO ONE SHOULD OCCUPY PASSENGER SEATS UNTIL REPAIR IS MADE. MANUFACTURER IS UNABLE TO PROVIDE EVEN ... Read more
Incident date: Sep 8, 2015
ABLEOFF DEALERSHIP IS GIVING ME THE RUN-AROUND AND TELLS ME THEY DO NOT HAVE THE PART TO FIX THE CAR. THEY TELL ME THEY GOT THE WRONG PART AND HAVE TO REORDER IT. THIS RECALL IS ALMOST A YEAR OLD. CAN'T HAVE A PASSENGER IS FRONT SEAT TILL IT'S FIXED.
Incident date: Apr 10, 2016
MY PONTIAC SOLSTICE - LIKE 1000S OF OTHERS - RECENTLY EXPERIENCED THE PASSENGER AIRBAG FAILURE. THIS FAILURE IS A 'KNOWN DEFICIENCY' THAT GM HAS YET TO RECOGNIZE AND ADDRESS. THIS FAILURE PREVENTS THE PASSENGER (AND MAYBE EVEN THE DRIVER-SIDE) AIRBAG FROM DEPLOYING PLACING THE PASSENGERS AT GREAT RISK! THE FAILURE TENDS TO OCCUR AFTER THE WARRANTED PERIOD IS OVER THUS COSTING THE OWNER $1000 TO... Read more
Incident date: Feb 14, 2014
LEFT SIDE WINDOWS AND LOCKS WILL NOT OPEN WITH KEY OR REMOTE PERIODICALLY. AIR BAG LIGHT OFF WHEN SITTING AND COMES ON WHEN NO ONE ON PASNGR SIDE. CAR WAS REAR ENDED AND FRONT ENDED BUT FERRMAN STATED THEY FIXED PROPERLY. DOOR LOCKS AND WINDOWS WORKED FINE BEFORE THAT AND AIR BAG HAS BEEN A PROBLEM BUT STATING I HAVE TO PAY FOR ALL REPAIRS. I FEEL THAT THERE ARE ENOUGH AIR BAG RECALLS TO ADD THE... Read more
Crash
2 injured
Incident date: Feb 14, 2014
LEFT SIDE WINDOWS AND LOCKS WILL NOT OPEN WITH KEY OR REMOTE PERIODICALLY. AIR BAG LIGHT OFF WHEN SITTING AND COMES ON WHEN NO ONE ON PASNGR SIDE. CAR WAS REAR ENDED AND FRONT ENDED BUT FERRMAN STATED THEY FIXED PROPERLY. DOOR LOCKS AND WINDOWS WORKED FINE BEFORE THAT AND AIR BAG HAS BEEN A PROBLEM BUT STATING I HAVE TO PAY FOR ALL REPAIRS. I FEEL THAT THERE ARE ENOUGH AIR BAG RECALLS TO ADD THE... Read more
Crash
2 injured
Incident date: Feb 14, 2014
LEFT SIDE WINDOWS AND LOCKS WILL NOT OPEN WITH KEY OR REMOTE PERIODICALLY. AIR BAG LIGHT OFF WHEN SITTING AND COMES ON WHEN NO ONE ON PASNGR SIDE. CAR WAS REAR ENDED AND FRONT ENDED BUT FERRMAN STATED THEY FIXED PROPERLY. DOOR LOCKS AND WINDOWS WORKED FINE BEFORE THAT AND AIR BAG HAS BEEN A PROBLEM BUT STATING I HAVE TO PAY FOR ALL REPAIRS. I FEEL THAT THERE ARE ENOUGH AIR BAG RECALLS TO ADD THE... Read more
Crash
2 injured
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Apr 22, 2016
Incident date: Mar 15, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
PONTIAC
GRAND PRIX
(2001) — ENGINE
Apr 21, 2016
Incident date: Apr 21, 2016
I STARTED SMELLING A STRONG GASOLINE SMELL - SO OPENED THE HOOD TO CHECK WHAT WAS THE CAUSE. I TOOK OFF THE ENGINE COVER AND DISCOVERED THAT THE 3/8" QUICK CONNECTOR AT FUEL RAIL WAS DRIPPING FUEL ALL OVER THE INTAKE MANIFOLD. YIKES!!! THE POTENTIAL FOR A FIRE IS/WAS HUGE. I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING.
PONTIAC
GRAND PRIX
(2001) — FUEL/PROPULSION SYSTEM
Apr 21, 2016
Incident date: Apr 21, 2016
I STARTED SMELLING A STRONG GASOLINE SMELL - SO OPENED THE HOOD TO CHECK WHAT WAS THE CAUSE. I TOOK OFF THE ENGINE COVER AND DISCOVERED THAT THE 3/8" QUICK CONNECTOR AT FUEL RAIL WAS DRIPPING FUEL ALL OVER THE INTAKE MANIFOLD. YIKES!!! THE POTENTIAL FOR A FIRE IS/WAS HUGE. I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING.
Incident date: Apr 18, 2016
TAKATA RECALL. I RECEIVED A RECALL FOR MY AIRBAG. NEITHER THE DEALER OR GM CAN EVEN GIVE ME AN ESTIMATE AS TO WHEN REPAIR PARTS WILL BE RECEIVED. ON TOP OF THAT, THE RECALL STATES THAT ""UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED ". I REGULARLY USE THIS VEHICLE TO CARPOOL WITH FOUR ADULTS. THIS RENDERS MY CAR AS UNUSABLE! NEITHER THE DEALER OR GM HAD EVEN A TEMP... Read more
Incident date: Apr 20, 2016
TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM PONTIAC. WHEN I CONTACTED THEM ABOUT THE RECALL I WAS TOLD THEY HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE TO FIX IT AND THAT UNTIL THE REPAIR IS PERFORMED, THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED. THIS IS IMPOSSIBLE GIVEN THE SIZE OF MY FAMILY NOT TO USE THE FRONT PASSENGER SEAT. WHEN I ASKED ABOUT A RESOLUTION TO THIS SITUATION THEY SAID ... Read more
Incident date: Dec 16, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE HOSE AROUND THE BRAKE LINE WAS CRACKED AND CAUSED THE BRAKE LIGHT TO REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PEDAL POSITION SENSOR SWITCH WAS IN THE ON POSITION. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND OFFERED NO ASSISTANCE. THE FAILURE WAS REMEDIED. THE FAILUR... Read more
Incident date: Sep 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE JERKED SEVERELY WHEN THE GEAR SHIFTER STICK WAS PLACED IN ANY POSITION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE EVAPORATIVE CONTROL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE... Read more
Incident date: Sep 21, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE JERKED SEVERELY WHEN THE GEAR SHIFTER STICK WAS PLACED IN ANY POSITION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR AND THE EVAPORATIVE CONTROL SYSTEM FAILED AND NEEDED TO BE REPLACED. THE... Read more
PONTIAC
GRAND PRIX
(1998) — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Apr 20, 2016
Incident date: Jan 6, 2016
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, SMOKE EMITTED FROM UNDER THE DASHBOARD ON THE PASSENGER SIDE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Apr 20, 2016
Incident date: Sep 29, 2015
AFTER EXITING THE VEHICLE WHICH WAS PARKED IN A UNIVERSITY PARKING GARAGE, THE CAR BLEW UP. THIS WAS DUE TO AN OIL LEAK ON THE EXHAUST MANIFOLD.
Fire
PONTIAC
GRAND PRIX
(2001) — ENGINE
Apr 20, 2016
Incident date: Apr 9, 2016
I RECENTLY RECEIVED A RECALL NOTICE FROM GM, RECALL# 15757, FIRST WEEK OF MARCH 2016 REGARDING THE ENGINE'S FRONT VALVE COVER AND GASKET TO BE REPLACED WITH NEW PARTS DUE TO DROPS OF ENGINE OIL THAT MAY DEPOSIT ON THE EXHAUST MANIFOLD WHICH COULD CAUSE AN ENGINE FIRE. I CALLED DEALERSHIP AND WAS TOLD PARTS WERE STILL NOT AVAILABLE AND I WAS PLACED ON A WAITING LIST. ON APRIL 9, 2016, MY CAR STAR... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 20, 2016
Incident date: Apr 7, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. AFTER THE VEHICLE WAS TURNED OFF, A STRONG BURNING ODOR EMITTED INSIDE THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED SMOKE AND FLAMES UNDERNEATH THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ARRIVED AND CONFIRMED THE FIRE WAS CONTRIBUTED TO THE ENGINE OIL LEAKING ONTO THE EXHAUST MANIFOLD. THERE WERE NO INJURIES AND A P... Read more
Fire
PONTIAC
GRAND PRIX
(2005) — SERVICE BRAKES
Apr 20, 2016
Incident date: Apr 4, 2016
THE TRACTION CONTROL FEATURE IS UNSAFE. WHEN IT COMES ON IT CAUSES THE WHEELS TO LOCK, PREVENTS BRAKING, AND PROPER STEERING. THIS ALWAYS HAPPENS IN THE RAIN. IT HAS IN THE SNOW AND EVEN WHEN IT IS DRY. ONCE PULLING INTO A PARKING SPACE THE WHEELS LOCKED CAUSING ME TO SLIDE INTO THE VEHICLE PARKED IN FRONT OF ME. WHEN IT HAPPENED IN THE SNOW IT CAUSED ME TO LOSE CONTROL AND SLIDE ACROSS THE EN... Read more
PONTIAC
GRAND PRIX
(2005) — ELECTRONIC STABILITY CONTROL (ESC)
Apr 20, 2016
Incident date: Apr 4, 2016
THE TRACTION CONTROL FEATURE IS UNSAFE. WHEN IT COMES ON IT CAUSES THE WHEELS TO LOCK, PREVENTS BRAKING, AND PROPER STEERING. THIS ALWAYS HAPPENS IN THE RAIN. IT HAS IN THE SNOW AND EVEN WHEN IT IS DRY. ONCE PULLING INTO A PARKING SPACE THE WHEELS LOCKED CAUSING ME TO SLIDE INTO THE VEHICLE PARKED IN FRONT OF ME. WHEN IT HAPPENED IN THE SNOW IT CAUSED ME TO LOSE CONTROL AND SLIDE ACROSS THE EN... Read more
PONTIAC
GRAND PRIX
(2005) — WHEELS
Apr 20, 2016
Incident date: Apr 4, 2016
THE TRACTION CONTROL FEATURE IS UNSAFE. WHEN IT COMES ON IT CAUSES THE WHEELS TO LOCK, PREVENTS BRAKING, AND PROPER STEERING. THIS ALWAYS HAPPENS IN THE RAIN. IT HAS IN THE SNOW AND EVEN WHEN IT IS DRY. ONCE PULLING INTO A PARKING SPACE THE WHEELS LOCKED CAUSING ME TO SLIDE INTO THE VEHICLE PARKED IN FRONT OF ME. WHEN IT HAPPENED IN THE SNOW IT CAUSED ME TO LOSE CONTROL AND SLIDE ACROSS THE EN... Read more
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHEN DRIVING AT SPEEDS HIGHER THAN 50 MPH. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE TRANSMISSION FLUID WAS BURNED. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION GEARS FAILED. THE CONTACT STATED THAT THE FAILURES RELATED TO NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE... Read more
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE WHEN DRIVING AT SPEEDS HIGHER THAN 50 MPH. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE TRANSMISSION FLUID WAS BURNED. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION GEARS FAILED. THE CONTACT STATED THAT THE FAILURES RELATED TO NHTSA CAMPAIGN NUMBER: 10V387000 (ENGINE... Read more
Incident date: Apr 19, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL FOR THE IGNITION SWITCH. THE DEALER STATED THAT THE PASSENGER SIDE AIR BAG SENSOR NEEDED TO BE REPLACED. THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.