Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: May 21, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LIGHTS ON INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE IGNITION WAS TURNED OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMP... Read more
Crash
1 injured
Incident date: May 21, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LIGHTS ON INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE IGNITION WAS TURNED OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMP... Read more
Crash
1 injured
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SIDE SEAT WAS OCCUPIED, THE AIR BAG FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,209.
Incident date: May 21, 2016
TO START WITH I READ THE COMPLAINTS AND WAS WONDERING HOW MANY COMPLAINTS DOES IT TAKE FOR SOMETHING TO BE RECALLED. THE DRIVER SIDE WINDOW FALLS, PASSENGER SIDE WINDOW HAS SCRATCHES ON IT FROM I AM GUESSING THE REGULATOR, THE DASH IS SEPARATED FROM THE WINDSHIELD, THE STRUTS, AND SPRINGS HAVE BEEN REPLACED, ABS LIGHT STAYS ON, THE SUSPENSION FEELS LIKE THE CAR IS FALLING APART THROUGH EVERY BUMP ... Read more
Incident date: May 21, 2016
TO START WITH I READ THE COMPLAINTS AND WAS WONDERING HOW MANY COMPLAINTS DOES IT TAKE FOR SOMETHING TO BE RECALLED. THE DRIVER SIDE WINDOW FALLS, PASSENGER SIDE WINDOW HAS SCRATCHES ON IT FROM I AM GUESSING THE REGULATOR, THE DASH IS SEPARATED FROM THE WINDSHIELD, THE STRUTS, AND SPRINGS HAVE BEEN REPLACED, ABS LIGHT STAYS ON, THE SUSPENSION FEELS LIKE THE CAR IS FALLING APART THROUGH EVERY BUMP ... Read more
Incident date: Apr 17, 2006
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT BOTH REAR DOOR CHILD SAFETY LOCKS WERE ENGAGED, BUT FAILED TO UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
PONTIAC
GRAND PRIX
(2001) — ENGINE
May 23, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
May 20, 2016
Incident date: Mar 4, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY WERE UNABLE TO COMPLETE THE RECALL REPAIR UNLESS THE CROSS THREAD MOTOR MOUNT BOLT WAS REMOVED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE PROCESS FOR THE DEALER TO COMPLY TO COMPLETE THE RECALL REPAIR RE... Read more
Incident date: Jan 31, 2016
CLOCK SPRING HAS A DISK THAT IS NOT A UNIFORM DESGINE DUE TO IT SPLITTING AND BOWING OUT. STEERING WHEEL STICKS WHEN TURNED EITHER DIRECTION AND HORN IS SET OFF AS WELL. THE AIRBAG LIGHT IS ALSO ON AND WOULD ASSUME THAT IT WOULD NOT INFLATE IN THE EVENT OF A FRONTAL COLLISION. PONTIAC FEELS THAT THE DISK THAT SHOULD BE ONE SOLID PIECE THAT I BELIEVE IS TWO PIECES, IM RESPONSIBLE FOR THEIR DEFECTIV... Read more
Incident date: Jan 1, 2010
PASSENGER AIR BAG SENSOR FAILED. I SEE THAT THERE IS AN INVESTIGATION SO I THOUGHT I WOULD ADD THAT MINE HAS FAILED.
Incident date: Jun 7, 2015
THE SENSOR THAT TELLS IF THE SEAT IS OCCUPIED HAS MALFUNCTIONED CAUSING THE AIRBAG LIGHT TO REMAIN ON AND IMPAIR THE OPERATION OF THE AIRBAG SYSTEM.
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: Jan 1, 2016
I HAVE A FUEL LINE LEAK BETWEEN THE DRIVER SIDE DOOR AND THE REAR WHEEL WELL. THE CHECK ENGINE LIGHT IS ON AT THE ENGINE IS DIFFICULT TO START. NOW THERE IS FUEL LEAKING ONTO THE GROUND. I WOULD LIKE TO KNOW IF THIS WILL BE COVERED UNDER A RECALL.
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
May 19, 2016
Incident date: Nov 4, 2014
2007 PONTIAC GRAND PRIX. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE LOW BEAM HEAD LAMP DRIVER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE HEADLIGHTS STOPPED WORKING IN NOVEMBER 2014. IN SEPTEMBER 2015, HE RECEIVED A RECALL NOTICE REGARDING HEADLIGHT FAILURE. WHILE AT THE DEALER FOR SERVICE, HE INQUIRED ABOUT THE RECALL. HOWEVER, THE DEALER STATED THEY DID NOT HAVE THE RECALL I... Read more
PONTIAC
GRAND PRIX
(2007) — ENGINE AND ENGINE COOLING
May 19, 2016
Incident date: Nov 4, 2014
2007 PONTIAC GRAND PRIX. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE LOW BEAM HEAD LAMP DRIVER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE HEADLIGHTS STOPPED WORKING IN NOVEMBER 2014. IN SEPTEMBER 2015, HE RECEIVED A RECALL NOTICE REGARDING HEADLIGHT FAILURE. WHILE AT THE DEALER FOR SERVICE, HE INQUIRED ABOUT THE RECALL. HOWEVER, THE DEALER STATED THEY DID NOT HAVE THE RECALL I... Read more
Incident date: May 15, 2016
AIRBAG SERVICE LIGHT HAS BEEN ON FOR MANY MONTHS. IT IS COST PROHIBITIVE TO HAVE SERVICED SINCE THE DEALERSHIP SAYS IT WILL COST ABOUT $1000 TO RUN IT DOWN BUT THAT IT IS PROBABLY A SENSOR IN THE PASSENGER SEAT. STABILITRAK SERVICE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING BUT DOESN'T SEEM TO AFFECT THE DRIVING AND CHECK ENGINE LIGHT HAS APPEARED AT THE SAME TIME AS STABILITRAK LIGHT STARTED... Read more
Incident date: May 15, 2016
AIRBAG SERVICE LIGHT HAS BEEN ON FOR MANY MONTHS. IT IS COST PROHIBITIVE TO HAVE SERVICED SINCE THE DEALERSHIP SAYS IT WILL COST ABOUT $1000 TO RUN IT DOWN BUT THAT IT IS PROBABLY A SENSOR IN THE PASSENGER SEAT. STABILITRAK SERVICE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING BUT DOESN'T SEEM TO AFFECT THE DRIVING AND CHECK ENGINE LIGHT HAS APPEARED AT THE SAME TIME AS STABILITRAK LIGHT STARTED... Read more
Incident date: May 15, 2016
AIRBAG SERVICE LIGHT HAS BEEN ON FOR MANY MONTHS. IT IS COST PROHIBITIVE TO HAVE SERVICED SINCE THE DEALERSHIP SAYS IT WILL COST ABOUT $1000 TO RUN IT DOWN BUT THAT IT IS PROBABLY A SENSOR IN THE PASSENGER SEAT. STABILITRAK SERVICE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING BUT DOESN'T SEEM TO AFFECT THE DRIVING AND CHECK ENGINE LIGHT HAS APPEARED AT THE SAME TIME AS STABILITRAK LIGHT STARTED... Read more
Incident date: May 2, 2016
2008 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO NO CURRENT REMEDY OR TIME FRAME TO REPAIR RECALL NOTICE 16V-127. *SMD
Incident date: May 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
PONTIAC
GRAND PRIX
(1997) — ENGINE
May 18, 2016
Incident date: Jan 5, 2016
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Jun 2, 2014
PASSENGER AIR BAG SENSOR FAILED AT 67,000 MILES. VEHICLE METICULOUSLY MAINTAINED AND NEVER INVOLVED IN AN ACCIDENT. DEALER QUOTES APPX $1000 FOR REPAIR. INCREDIBLE...
Incident date: Nov 23, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT EITHER THE FUEL TANK WAS FRACTURED OR THERE WAS A FUEL PUMP LEAK. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT AND TRACTION CONTROL WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WA... Read more
Incident date: Nov 23, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT EITHER THE FUEL TANK WAS FRACTURED OR THERE WAS A FUEL PUMP LEAK. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT AND TRACTION CONTROL WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WA... Read more
Incident date: Nov 23, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT EITHER THE FUEL TANK WAS FRACTURED OR THERE WAS A FUEL PUMP LEAK. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT AND TRACTION CONTROL WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WA... Read more
Incident date: May 1, 2016
CAR DIED HAD NO POWER LIGHTS WENT DIM SO I WAS TOLD IT WAS THE ALTERNATOR PUT WON ON AND ALL THE LIGHTS CAME ON BATTERY WAS GOOD STILL NOTHING GOT A JUMP STII NOTHING NEXT DAY DEAD AGAIN.
Incident date: May 1, 2016
CAR DIED HAD NO POWER LIGHTS WENT DIM SO I WAS TOLD IT WAS THE ALTERNATOR PUT WON ON AND ALL THE LIGHTS CAME ON BATTERY WAS GOOD STILL NOTHING GOT A JUMP STII NOTHING NEXT DAY DEAD AGAIN.
Incident date: May 9, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY LUNGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE IGNITION KEY REQUIRED FORCE TO BE REMOVED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED... Read more
Crash
Incident date: May 9, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE GEAR SHIFTER STICK WAS PLACED IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY LUNGED FORWARD AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE IGNITION KEY REQUIRED FORCE TO BE REMOVED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED... Read more
Crash
Incident date: May 16, 2016
THIS QUESTION SHOULD BE "TELL US WHAT HAPPENS". MY DIRECTIONAL LEVERS AND LIGHTING TO SIGNAL RIGHT OR LEFT DOES NOT WORK MOST OF THE TIME. THE LIGHT GOES ON BUT IT DOESN'T BLINK AT ALL. I WOULD SAY THIS IS A PROBLEM 97% OF THE TIME. THIS MAY ALSO HAPPEN WITH MY HAZARD LIGHTS. I UNDERSTAND UNDER NHTSA CAMPAIGN NUMBER THAT SHE WAS A RECALL IN 2003, BUT MY CAR WAS NEVER RECALLED UNDER MY VIN NUM... Read more
Incident date: May 16, 2016
THIS QUESTION SHOULD BE "TELL US WHAT HAPPENS". MY DIRECTIONAL LEVERS AND LIGHTING TO SIGNAL RIGHT OR LEFT DOES NOT WORK MOST OF THE TIME. THE LIGHT GOES ON BUT IT DOESN'T BLINK AT ALL. I WOULD SAY THIS IS A PROBLEM 97% OF THE TIME. THIS MAY ALSO HAPPEN WITH MY HAZARD LIGHTS. I UNDERSTAND UNDER NHTSA CAMPAIGN NUMBER THAT SHE WAS A RECALL IN 2003, BUT MY CAR WAS NEVER RECALLED UNDER MY VIN NUM... Read more
Incident date: May 16, 2016
THIS QUESTION SHOULD BE "TELL US WHAT HAPPENS". MY DIRECTIONAL LEVERS AND LIGHTING TO SIGNAL RIGHT OR LEFT DOES NOT WORK MOST OF THE TIME. THE LIGHT GOES ON BUT IT DOESN'T BLINK AT ALL. I WOULD SAY THIS IS A PROBLEM 97% OF THE TIME. THIS MAY ALSO HAPPEN WITH MY HAZARD LIGHTS. I UNDERSTAND UNDER NHTSA CAMPAIGN NUMBER THAT SHE WAS A RECALL IN 2003, BUT MY CAR WAS NEVER RECALLED UNDER MY VIN NUM... Read more
Incident date: Oct 3, 2006
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 60 MPH AND DEPRESSING THE BRAKE PEDAL, THE STEERING AND BRAKE PEDAL SHOOK VIOLENTLY. IN ADDITION, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE IGNITION SWITCH BEEPED AS IF THE KEY WAS INSERTED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ... Read more
Incident date: Oct 3, 2006
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 60 MPH AND DEPRESSING THE BRAKE PEDAL, THE STEERING AND BRAKE PEDAL SHOOK VIOLENTLY. IN ADDITION, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE IGNITION SWITCH BEEPED AS IF THE KEY WAS INSERTED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ... Read more
Incident date: Oct 3, 2006
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 60 MPH AND DEPRESSING THE BRAKE PEDAL, THE STEERING AND BRAKE PEDAL SHOOK VIOLENTLY. IN ADDITION, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING AND THE IGNITION SWITCH BEEPED AS IF THE KEY WAS INSERTED IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA ... Read more
Incident date: May 11, 2016
ON MAY 11, 2016 WHILE DRIVING ON I -81, MY CAR WITH 86,000 MILES ON IT SUDDENLY STARTED TO WEAVE BACK & FORTH ACROSS THE INTERSTATE. I THOUGHT THE TIE ROD HAD BROKEN. I WAS ABLE TO SLOW DOWN AND PULL OFF THE ROAD. THEN I CALLED A TOW TRUCK AND HAD IT TAKEN TO THE NEAREST REPAIR SHOP..NO WARNING LIGHTS CAME ON UNTIL THE GM MECHANIC PLUGGED IN HIS CODE READER. THEN LOTS OF LIGHTS LIT UP. HE SAID T... Read more
Incident date: May 11, 2016
ON MAY 11, 2016 WHILE DRIVING ON I -81, MY CAR WITH 86,000 MILES ON IT SUDDENLY STARTED TO WEAVE BACK & FORTH ACROSS THE INTERSTATE. I THOUGHT THE TIE ROD HAD BROKEN. I WAS ABLE TO SLOW DOWN AND PULL OFF THE ROAD. THEN I CALLED A TOW TRUCK AND HAD IT TAKEN TO THE NEAREST REPAIR SHOP..NO WARNING LIGHTS CAME ON UNTIL THE GM MECHANIC PLUGGED IN HIS CODE READER. THEN LOTS OF LIGHTS LIT UP. HE SAID T... Read more
Incident date: May 11, 2016
ON MAY 11, 2016 WHILE DRIVING ON I -81, MY CAR WITH 86,000 MILES ON IT SUDDENLY STARTED TO WEAVE BACK & FORTH ACROSS THE INTERSTATE. I THOUGHT THE TIE ROD HAD BROKEN. I WAS ABLE TO SLOW DOWN AND PULL OFF THE ROAD. THEN I CALLED A TOW TRUCK AND HAD IT TAKEN TO THE NEAREST REPAIR SHOP..NO WARNING LIGHTS CAME ON UNTIL THE GM MECHANIC PLUGGED IN HIS CODE READER. THEN LOTS OF LIGHTS LIT UP. HE SAID T... Read more
Incident date: Jan 1, 2016
CAR IS LEAKING GAS, EVERY TIME YOU OPEN THE DRIVER DOOR YOU GET HIT WITH A PU GENT ODOR OF GAS AND THE FUEL HAS DROPPED SIGNIFICANTLY SINCE LAST DRIVING IT
PONTIAC
GRAND PRIX
(2000) — ENGINE
May 13, 2016
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND THE DEALER WAS UNABLE TO SUPPLY THE PART AFTER CONTACTING THEM FOR MONTHS. THE DEALER INDICATED THAT THEY WOULD ORDER THE PART TWICE AND THE CONTACT RECEIVED NO FOLLOW UP AND WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS NOT ... Read more
PONTIAC
BONNEVILLE
(2002) — ELECTRICAL SYSTEM
May 13, 2016
Incident date: May 9, 2016
CAR WILL RE-START ON ITS OWN AFTER KEY IS REMOVED. AFTER PARKING AND SHUTTING OFF THE CAR, THEN REMOVING THE KEY AND OPENING THE DRIVER'S DOOR TO EXIT: IF YOU ACCIDENTALLY PRESS THE UPPER PART OF THE LOCK BUTTON ON THE DOOR (THE UNLOCK FUNCTION) INSTEAD OF PRESSING THE LOWER PART OF THE LOCK BUTTON (THE LOCK FUNCTION), THE CAR WILL RE-START ITSELF. IT THEN CANNOT BE TURNED OFF BECAUSE THE IGNITI... Read more
PONTIAC
BONNEVILLE
(2002) — ENGINE
May 13, 2016
Incident date: May 9, 2016
CAR WILL RE-START ON ITS OWN AFTER KEY IS REMOVED. AFTER PARKING AND SHUTTING OFF THE CAR, THEN REMOVING THE KEY AND OPENING THE DRIVER'S DOOR TO EXIT: IF YOU ACCIDENTALLY PRESS THE UPPER PART OF THE LOCK BUTTON ON THE DOOR (THE UNLOCK FUNCTION) INSTEAD OF PRESSING THE LOWER PART OF THE LOCK BUTTON (THE LOCK FUNCTION), THE CAR WILL RE-START ITSELF. IT THEN CANNOT BE TURNED OFF BECAUSE THE IGNITI... Read more
Incident date: Apr 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Mar 15, 2016
IGNITION FROZEN, UNABLE TO MOVE VEHICLE WITHOUT TOW. NO SHIFT REALEASE, AND UNSAFE IN THE EVENT OF ENGINE STALL ON OPEN ROADWAYS. VEHICLE IS DEAD ONCE YOU SHIFT INTO PARK TO RESTART.