Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: May 31, 2016
AFTER REPLACING THE FUSE BOX, WIRING HARNESS, AND FUSES ON MY FUSE BOX IN THE TRUNK OF MY G6 I HAVE HAD NO SATISFACTION AS TO THE PROBLEM BEING REMEDIED THAT CONTINUES TO CAUSE SITUATIONS THAT COULD BE DETRIMENTAL TO MYSELF AND MY FAMILY. I CANNOT AFFORD TO RUN RIGHT OUT AND PURCHASE A NEW VEHICLE ESPECIALLY WHEN I HAVE PAID ON THIS ONE EXPECTING IT TO LAST ME A VERY LONG TIME. THIS ISSUE WITH T... Read more
Incident date: Jun 2, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE FRONT AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AW... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jun 1, 2016
Incident date: May 4, 2016
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. NO INJUR... Read more
Fire
Incident date: Apr 30, 2015
THE PASSENGER AIRBAG MODULE STOPPED WORKING IN MY 2006 PONTIAC SOLSTICE. THERE'S ONLY ABOUT 80,000 MILES ON THE CAR. THE DEALERSHIP TOLD ME ITS NOT A RECALL ITEM OR COVERED REPAIR ITEM. COST TO REPLACE $1,000.00. I CALLED GM/PONTIAC AND TOLD THEM THAT THIS SHOULD BE A RECALL/COVERED SAFETY REPAIR ESPECIALLY SINCE THERE ARE HUNDREDS OF COMPLAINTS OF THIS EXACT ISSUE. THEY TOLD ME THAT THERE AR... Read more
Incident date: Mar 15, 2016
THIS IS A SERIOUS ISSUE THAT'S NEEDS TO BE ADDRESSED, SO MANY OF THE SOLSTICE'S AND SKY'S ARE BEING AFFECTED BY THIS. I FOR ONE DON'T WANT TO HAVE ANY OF MY PASSENGERS KILLED IN A WRECK BECAUSE OF THE AIR BAG. THE PASSENGER AIR BAG SENSOR IS OVER $800 TO FIX, THIS MAKES IT HARD ON LOW INCOME DRIVERS TO FIX THE ISSUE, WHEN IT SHOULD BE A GM RECALL IN THE FIRST PLACE.
Incident date: Feb 14, 2014
I HAVE HAD MY CAR CHECKED OUT TWICE FOR CHECK ENGINE LIGHT AND REPLACED GAS CAP. THE LIGHT REMAINS ON AND I STILL SMELL GAS THATS NOT SAFE...PLEASE HELP!!
Incident date: Apr 30, 2016
VEHICAL WAS TAKEN TO THE DEALERSHIP ON 05/13/2016 DUE TO INDICATOR LIGHTS THAT STATED THE PASSENGER AIR BAG WAS NOT FUNCTIONING. THE VEHICAL HAS BEEN MATICULOUSLY MAINTAINED AND ONLY HAD 31,911 MILES EFFECTIVE 05/13/2016. "DEALER SCAN AND ANALYSIS FOUND THAT THE DTC 1063 DIAGED PER SI AS AN INTERNALLY SHORTED PPM". BASICALLY, THIS WAS A PERMANENT FAILURE OF THE PPM MANUFACTURED BY IEE IN LUXEM... Read more
Incident date: May 15, 2016
LEAKING FUEL FROM THE GAS TANK AREA. I CAN SMELL THE GAS AND FEEL FUEL UNDER THE CAR BUT I CANNOT SEE EXACTLY WHERE IT IS LEAKING FROM. IT IS COMING FROM THE TOP OF THE TANK.
Incident date: Apr 1, 2016
PASSENGER SEAT AIRBAG SENSOR IS FAULTY CAUSING THE AIRBAG LIGHT TO BE ILLUMINATED ON THE DASHBOARD & DOESN'T GO OFF. SENSOR WILLNOT DETECT SOMEONE SEATED, CAUSING THE AIRBAG NOT TO DEPLOY IF IN AN ACCIDENT. NOTHING CAUSED THIS TO HAPPEN & THEY WANT ABOUT $400 TO FIX IT. WE WERE SITTING STILL & A PASSENGER SAT ON THE SEAT. PUT SEATBELT ON & CK AIRBAG CAME ON & ON EVER SINCE.
Incident date: May 6, 2016
TIMING CHAIN IS OFF TIME AFTER SO MANY MILES THE VEHICLE WAS STATIONARY AND STILL IS STATIONARY DUE TO A RATTLE NOISE AND THE ENGINE NOT WANTING TO RUN PROPERLY.
PONTIAC
GRAND PRIX
(1997) - ENGINE
May 27, 2016
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS ... Read more
Incident date: May 27, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATES INTERMITTENTLY. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. TH APPROXIMATE FAILURE MILEAGE WAS 170,000.
Incident date: May 13, 2013
TAKATA RECALL I HAVE REPORTED THIS ISSUE MORE THEN ONCE AND APPARENTLY NO ONE CARES BECAUSE YOU HAVE TOLD ME BEFORE NOT ENOUGH COMPLAINTS AND RECALL DOESN'T COVERAGE PASSANGER PROBLEM. FOR AT LEAST 3 YEARS I HAVE BEEN COMPLAINING ABOUT A PROBLEM WITH PASSENGER AIR BAG AND NOTHING HAS BEEN DONE. I DO LIVE IN FLORIDA.
Incident date: Sep 27, 2008
PASSENGER SIDE AIRBAG SWITCH IN SEAT STOPPED WORKING ONLY AFTER TWO YEARS, OUT OF WARRANTEE AND WILL COST OVER $900.00 TO REPLACE. DROVE SOLO FOR MOST OF THAT TIME SO WHY DID IT HAPPEN?
Incident date: Sep 27, 2008
PASSENGER SIDE AIRBAG SWITCH IN SEAT STOPPED WORKING ONLY AFTER TWO YEARS, OUT OF WARRANTEE AND WILL COST OVER $900.00 TO REPLACE. DROVE SOLO FOR MOST OF THAT TIME SO WHY DID IT HAPPEN?
Incident date: May 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. WHILE THE VEHICLE WAS PARKED, THERE WERE STRONG FUEL FUMES EMITTING FROM THE INNER PART OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE VIN WAS NOT INCLU... Read more
PONTIAC
GRAND PRIX
(1997) - ENGINE
May 26, 2016
Incident date: Feb 16, 2015
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: May 3, 2016
THE STEERING WHEEL SOMETIMES GETS HARD, WHEN IM DRIVING 30 MPH MAKES NOISES ALSO WHEN I TURN
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE ALSO OCCURRED WHEN MAKING A TURN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE JOINT BEARING AND THE ELECTRIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHIC... Read more
Incident date: Nov 27, 2015
VEHICLE HAS A STRONG GAS SMELL EMITTING FROM THE PASSENGER SIDE AND REAR OF THE VEHICLE, REGARDLESS OF IF IT IS TURNED ON OR OFF. THERE IS NO VISIBLE LEAKAGE BUT THE ODOR IS STRONG ENOUGH TO NOTICE ANYWHERE IN A 5 FOOT RADIUS OF THE VEHICLE. MANY SIMILAR REPORTS REFERENCE A HAIRLINE CRACK THAT FORMS OVER TIME IN THE PLASTIC ELBOW CONNECTING THE FUEL PUMP ABOVE THE GAS TANK. THE REPAIR AND REPLA... Read more
Incident date: May 22, 2016
RIGHT SIDE HEADLIGHT IS ARCING GETTING HOT.
Incident date: May 16, 2016
AFTER 60,000 MILES, "SERVICE AIR BAG" LIGHT CAME ON REFERENCING TO THE PASSENGER AIR BAG SENSOR IN SEAT. CLEARLY THIS IS A REOCCURRING ISSUE. IT NEEDS TO BE ADDRESSED VIA THE RECALL PROCESS.
Incident date: May 21, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LIGHTS ON INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE IGNITION WAS TURNED OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMP... Read more
Crash
1 injured
Incident date: May 21, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LIGHTS ON INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE IGNITION WAS TURNED OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMP... Read more
Crash
1 injured
Incident date: Aug 15, 2015
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SIDE SEAT WAS OCCUPIED, THE AIR BAG FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,209.
Incident date: May 21, 2016
TO START WITH I READ THE COMPLAINTS AND WAS WONDERING HOW MANY COMPLAINTS DOES IT TAKE FOR SOMETHING TO BE RECALLED. THE DRIVER SIDE WINDOW FALLS, PASSENGER SIDE WINDOW HAS SCRATCHES ON IT FROM I AM GUESSING THE REGULATOR, THE DASH IS SEPARATED FROM THE WINDSHIELD, THE STRUTS, AND SPRINGS HAVE BEEN REPLACED, ABS LIGHT STAYS ON, THE SUSPENSION FEELS LIKE THE CAR IS FALLING APART THROUGH EVERY BUMP ... Read more
Incident date: May 21, 2016
TO START WITH I READ THE COMPLAINTS AND WAS WONDERING HOW MANY COMPLAINTS DOES IT TAKE FOR SOMETHING TO BE RECALLED. THE DRIVER SIDE WINDOW FALLS, PASSENGER SIDE WINDOW HAS SCRATCHES ON IT FROM I AM GUESSING THE REGULATOR, THE DASH IS SEPARATED FROM THE WINDSHIELD, THE STRUTS, AND SPRINGS HAVE BEEN REPLACED, ABS LIGHT STAYS ON, THE SUSPENSION FEELS LIKE THE CAR IS FALLING APART THROUGH EVERY BUMP ... Read more
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT NOTICED FUEL LEAKING FROM THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL LINE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 11/29/16*LJ
Incident date: Mar 31, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING APPROXIMATELY 65 MPH, AN ABNORMAL FUEL ODOR ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF TH... Read more
Incident date: Apr 17, 2006
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT BOTH REAR DOOR CHILD SAFETY LOCKS WERE ENGAGED, BUT FAILED TO UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
PONTIAC
GRAND PRIX
(2001) - ENGINE
May 23, 2016
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCO... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
May 20, 2016
Incident date: Mar 4, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY WERE UNABLE TO COMPLETE THE RECALL REPAIR UNLESS THE CROSS THREAD MOTOR MOUNT BOLT WAS REMOVED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE THE PROCESS FOR THE DEALER TO COMPLY TO COMPLETE THE RECALL REPAIR RE... Read more
Incident date: Jan 31, 2016
CLOCK SPRING HAS A DISK THAT IS NOT A UNIFORM DESGINE DUE TO IT SPLITTING AND BOWING OUT. STEERING WHEEL STICKS WHEN TURNED EITHER DIRECTION AND HORN IS SET OFF AS WELL. THE AIRBAG LIGHT IS ALSO ON AND WOULD ASSUME THAT IT WOULD NOT INFLATE IN THE EVENT OF A FRONTAL COLLISION. PONTIAC FEELS THAT THE DISK THAT SHOULD BE ONE SOLID PIECE THAT I BELIEVE IS TWO PIECES, IM RESPONSIBLE FOR THEIR DEFECTIV... Read more
Incident date: Jan 1, 2010
PASSENGER AIR BAG SENSOR FAILED. I SEE THAT THERE IS AN INVESTIGATION SO I THOUGHT I WOULD ADD THAT MINE HAS FAILED.
Incident date: Jun 7, 2015
THE SENSOR THAT TELLS IF THE SEAT IS OCCUPIED HAS MALFUNCTIONED CAUSING THE AIRBAG LIGHT TO REMAIN ON AND IMPAIR THE OPERATION OF THE AIRBAG SYSTEM.
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE SERVICE TRACTION AND SERVICE ABS. TRACTION CONTROL, ESC AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. UPDATED 07/12/16*LJ UPDATED 08/03/16.*JB
Incident date: Jan 1, 2016
I HAVE A FUEL LINE LEAK BETWEEN THE DRIVER SIDE DOOR AND THE REAR WHEEL WELL. THE CHECK ENGINE LIGHT IS ON AT THE ENGINE IS DIFFICULT TO START. NOW THERE IS FUEL LEAKING ONTO THE GROUND. I WOULD LIKE TO KNOW IF THIS WILL BE COVERED UNDER A RECALL.
Incident date: May 15, 2016
AIRBAG SERVICE LIGHT HAS BEEN ON FOR MANY MONTHS. IT IS COST PROHIBITIVE TO HAVE SERVICED SINCE THE DEALERSHIP SAYS IT WILL COST ABOUT $1000 TO RUN IT DOWN BUT THAT IT IS PROBABLY A SENSOR IN THE PASSENGER SEAT. STABILITRAK SERVICE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING BUT DOESN'T SEEM TO AFFECT THE DRIVING AND CHECK ENGINE LIGHT HAS APPEARED AT THE SAME TIME AS STABILITRAK LIGHT STARTED... Read more
Incident date: May 15, 2016
AIRBAG SERVICE LIGHT HAS BEEN ON FOR MANY MONTHS. IT IS COST PROHIBITIVE TO HAVE SERVICED SINCE THE DEALERSHIP SAYS IT WILL COST ABOUT $1000 TO RUN IT DOWN BUT THAT IT IS PROBABLY A SENSOR IN THE PASSENGER SEAT. STABILITRAK SERVICE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING BUT DOESN'T SEEM TO AFFECT THE DRIVING AND CHECK ENGINE LIGHT HAS APPEARED AT THE SAME TIME AS STABILITRAK LIGHT STARTED... Read more
Incident date: May 15, 2016
AIRBAG SERVICE LIGHT HAS BEEN ON FOR MANY MONTHS. IT IS COST PROHIBITIVE TO HAVE SERVICED SINCE THE DEALERSHIP SAYS IT WILL COST ABOUT $1000 TO RUN IT DOWN BUT THAT IT IS PROBABLY A SENSOR IN THE PASSENGER SEAT. STABILITRAK SERVICE LIGHT COMES ON INTERMITTENTLY WHILE DRIVING BUT DOESN'T SEEM TO AFFECT THE DRIVING AND CHECK ENGINE LIGHT HAS APPEARED AT THE SAME TIME AS STABILITRAK LIGHT STARTED... Read more
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
May 19, 2016
Incident date: Nov 4, 2014
2007 PONTIAC GRAND PRIX. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE LOW BEAM HEAD LAMP DRIVER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE HEADLIGHTS STOPPED WORKING IN NOVEMBER 2014. IN SEPTEMBER 2015, HE RECEIVED A RECALL NOTICE REGARDING HEADLIGHT FAILURE. WHILE AT THE DEALER FOR SERVICE, HE INQUIRED ABOUT THE RECALL. HOWEVER, THE DEALER STATED THEY DID NOT HAVE THE RECALL I... Read more
PONTIAC
GRAND PRIX
(2007) - ENGINE AND ENGINE COOLING
May 19, 2016
Incident date: Nov 4, 2014
2007 PONTIAC GRAND PRIX. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE LOW BEAM HEAD LAMP DRIVER MODULE RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE HEADLIGHTS STOPPED WORKING IN NOVEMBER 2014. IN SEPTEMBER 2015, HE RECEIVED A RECALL NOTICE REGARDING HEADLIGHT FAILURE. WHILE AT THE DEALER FOR SERVICE, HE INQUIRED ABOUT THE RECALL. HOWEVER, THE DEALER STATED THEY DID NOT HAVE THE RECALL I... Read more
PONTIAC
GRAND PRIX
(1997) - ENGINE
May 18, 2016
Incident date: Jan 5, 2016
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: May 2, 2016
2008 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO NO CURRENT REMEDY OR TIME FRAME TO REPAIR RECALL NOTICE 16V-127. *SMD
Incident date: May 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more