Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: May 2, 2016
AT APPROX 70,000 MILES NOTICE FUEL ODOR AROUND GAS TANK. AT APPROX 70,300 MILES THE CAR WOULD NOT CRANK UNTIL SECOND ATTEMPT AND THE FUEL SMELL IS MUCH MORE PRONOUNCED. WHEN VEHICLE SITS FOR MORE THAN AN HOUR, IT TAKES AT LEAST TWO ATTEMPTS TO START.
Incident date: May 25, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTER BECAME STUCK AND WAS UNABLE TO MOVE OUT OF THE PARK POSITION. IN ADDITION, THE CRUISE CONTROL FAILED TO OPERATE AND DISENGAGE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRONIC STABILITY... Read more
Incident date: May 25, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTER BECAME STUCK AND WAS UNABLE TO MOVE OUT OF THE PARK POSITION. IN ADDITION, THE CRUISE CONTROL FAILED TO OPERATE AND DISENGAGE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRONIC STABILITY... Read more
Incident date: Aug 1, 2015
I HAVE BEEN SMELLING GAS FOR SOME TIME NOW. MAINLY WHEN I PARK THE CAR. THE SMELL LINGERS FOR A GREAT WHILE. I HAVEN'T SEEN A PHYSICAL LEAK ON THE GROUND BUT MY HUSBAND LOOKED UNDER THE REAR A NOTICED GASOLINE ON AROUND THE FUEL SYSTEM. I HAVE LOOKED FOR MONTHS NOW ON THE INTERNET AND I AM NOT THE ONLY ONE WITH THIS ISSUE. NOW LOOKING AT THE NHTSA WEBSITE, THIS ISSUE HAS BEEN FILED ABOUT 50 TIMES ... Read more
Incident date: May 2, 2016
PLEASE ASSIST ME WITH A HUGE AUTOMOBILE CONGLOMERATE . EVEN THE ASSIST OF THE EXECUTIVE DEPT. COULD NOT HELP MEPLEASE READ WHAT I WROTE TO THE EXECUTIVE OFFICER OF GM I OWN A 2007 PONTIAC G6 HARDTOP CONVERTIBLE I PURCHASED IT IN JANUARY 2016. ABOUT A MONTH AGO, I TRIED TO PUT THE TOP DOWN ITSMECHANISM CAUSED A MALFUNCTION AND BROKE THE PART NUMBER 25887153 AWAY. I IMMEDIATELY CONTACTED THE D... Read more
PONTIAC
GRAND PRIX
(1997) - ELECTRICAL SYSTEM
Jun 13, 2016
Incident date: Jun 10, 2016
ON THE 10TH OF JUNE IN 2016 DRIVING DOWN THE FREEWAY AT 65 MPH WITH THE CRUISE CONTROL ENGAGED, I NOTICED A WHITE COLORED SMOKE COMING FROM THE CAR. IN THE PROCESS OF PULLING OVER TO THE SHOULDER OF THE FREEWAY THE ENGINE STOPPED AND THE SMOKE CONTINUED. POPPED THE HOOD AND SAW A FIRE ON THE MIDDLE/ FRONTFRONT OF THE MOTOR. THE FORE WAS COMING FROM THE COVER ON THE TOP OF MOTOR.
Fire
PONTIAC
GRAND PRIX
(1997) - ENGINE
Jun 13, 2016
Incident date: Jun 10, 2016
ON THE 10TH OF JUNE IN 2016 DRIVING DOWN THE FREEWAY AT 65 MPH WITH THE CRUISE CONTROL ENGAGED, I NOTICED A WHITE COLORED SMOKE COMING FROM THE CAR. IN THE PROCESS OF PULLING OVER TO THE SHOULDER OF THE FREEWAY THE ENGINE STOPPED AND THE SMOKE CONTINUED. POPPED THE HOOD AND SAW A FIRE ON THE MIDDLE/ FRONTFRONT OF THE MOTOR. THE FORE WAS COMING FROM THE COVER ON THE TOP OF MOTOR.
Fire
PONTIAC
GRAND PRIX
(1997) - POWER TRAIN
Jun 13, 2016
Incident date: Jun 10, 2016
ON THE 10TH OF JUNE IN 2016 DRIVING DOWN THE FREEWAY AT 65 MPH WITH THE CRUISE CONTROL ENGAGED, I NOTICED A WHITE COLORED SMOKE COMING FROM THE CAR. IN THE PROCESS OF PULLING OVER TO THE SHOULDER OF THE FREEWAY THE ENGINE STOPPED AND THE SMOKE CONTINUED. POPPED THE HOOD AND SAW A FIRE ON THE MIDDLE/ FRONTFRONT OF THE MOTOR. THE FORE WAS COMING FROM THE COVER ON THE TOP OF MOTOR.
Fire
PONTIAC
GRAND PRIX
(2003) - ENGINE
Jun 13, 2016
Incident date: Jan 5, 2016
I'VE BEEN CONTACTING THE DEALER JIM HUDSON SINCE 12/30/15 , 3/8/16,4/20/16,5/10/16, CONCERNING OIL RUNNING DOWN FROM THE REAR VALVE COVER AS WELL AND YOU CAN SMELL THE OIL AS WELL I'M AFRAID THAT THE OIL WILL REACH A FLASH POINT AND IGNITE THE OIL AND BURN THE VEHICLE ENGINE ELECTRICAL WIRES AND OTHER PARTS. I'VE SPOKEN TO DAVID OUTEN AT THIS PHONE NUMBER 1-803-7830110, STILL WAITING FO... Read more
PONTIAC
GRAND PRIX
(2007) - VEHICLE SPEED CONTROL
Jun 13, 2016
Incident date: Jun 20, 2013
MY TRANSMISSION/ TRANSAXLE HAS BEEN REBUILT 3 TIMES. WHAT I HAVE RESEARCHED AT THIS TIME IS THAT THE BASE MODEL 4T65E TRANSAXLE DOESN'T REALLY DIFFER IN THE HARD PARTS FOR THE 4T65E-HD THATS IN MY PONTIAC GRAND PRIX GXP. BAD JERKING AND SLIPPING FROM TAKE OFF OR ACCELERATING IS MY PROBLEM. JUST THIS YEAR MY CAR COULDN'T ACCELERATE OVER 40MPH BECAUSE OF THIS PROBLEM. ANYONE I TALK TO WHO HAS THE SA... Read more
PONTIAC
GRAND PRIX
(2007) - UNKNOWN OR OTHER
Jun 13, 2016
Incident date: Jun 20, 2013
MY TRANSMISSION/ TRANSAXLE HAS BEEN REBUILT 3 TIMES. WHAT I HAVE RESEARCHED AT THIS TIME IS THAT THE BASE MODEL 4T65E TRANSAXLE DOESN'T REALLY DIFFER IN THE HARD PARTS FOR THE 4T65E-HD THATS IN MY PONTIAC GRAND PRIX GXP. BAD JERKING AND SLIPPING FROM TAKE OFF OR ACCELERATING IS MY PROBLEM. JUST THIS YEAR MY CAR COULDN'T ACCELERATE OVER 40MPH BECAUSE OF THIS PROBLEM. ANYONE I TALK TO WHO HAS THE SA... Read more
Incident date: May 13, 2016
SERVICE AIR BAG LIGHT HAS COME ON AND WILL NOT GO OFF. CAN'T RECALL IF THE LIGHT CAME ON DURING MOTION OR NOT.
Incident date: Mar 1, 2016
PASSENGER AIRBAG SENSOR LOCATED IN SEAT FAILED, EXPENSIVE PART REPLACEMENT, AND RECALL ON SAME STYLE SENSOR IN DIFFERENT CARS.
Incident date: Mar 1, 2016
PASSENGER AIRBAG SENSOR LOCATED IN SEAT FAILED, EXPENSIVE PART REPLACEMENT, AND RECALL ON SAME STYLE SENSOR IN DIFFERENT CARS.
PONTIAC
GRAND PRIX
(2007) - AIR BAGS
Jun 9, 2016
Incident date: Jun 1, 2016
WHILE DRIVING STRAIGHT DOWN THE HIGHWAY AT HIGHWAY SPEED THE AIR BAG LIGHT ON THE DASH BOARD INDICATES THE PASSENGER AIR BAG IS OFF WHEN THERE IS AN ADULT PASSENGER PRESENT IN THE PASSENGER SEAT. IF THE PASSENGER BOUNCES AROUND ON THE SEAT THE LIGHT MAY GO OFF AND IT MAY COME ON RANDOMLY FOR NO APPARENT REASON. THE AIR BAG LIGHT MAY INDICATES THE AIR BAG IS OFF AT ANY TIME IT FEELS LIKE IT. THERE ... Read more
Incident date: Jun 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G8. WHILE DRIVING 55 MPH, THE BRAKE LIGHTS REMAINED ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. WHEN THE VEHICLE WAS STARTED, AN ABNORMAL CLICKING SOUND WAS HEARD INDICATING THAT THE BRAKE LIGHTS WERE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Jun 8, 2016
Incident date: Mar 7, 2016
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT NOTICED OIL EMERGING FROM THE REAR VALVE COVER OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ON MARCH 7, 2016 FOR THE FRONT VALVE COVER GASKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 119,212.
Incident date: Jun 6, 2016
THE HEADLIGHT KEEPS GOING OUT I TOOK IT IN TO GET THE BULB REPLACED AND IT WAS MELTED.
Incident date: Jun 6, 2016
THE HEADLIGHT KEEPS GOING OUT I TOOK IT IN TO GET THE BULB REPLACED AND IT WAS MELTED.
Incident date: Jun 7, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. AFTER THE VEHICLE WAS DRIVEN, A STRONG FUEL ODOR WAS PRESENT. THERE WAS NO INDICATION OF A FUEL LEAK. THE VEHICLE HAD TO BE CRANKED SEVERAL TIMES BEFORE IT WOULD START. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE STARTED APPROXIMATELY ... Read more
Incident date: Jun 2, 2016
I JUST BOUGHT THIS SUV HOPPING IT WOULD BE BETTER THAN MY LITTLE SATURN I HAD AND MORE TRUSTING. BUT SO FAR IT HAS PROVEN NOT SAFE TO PUT CHILDREN OR BABY'S IN. THE SEAT BELTS EITHER DON'T IACH OR DON'T UNLATCH. I JUST HAD TO REPLACE MY EVAP AT 111,687 MILES. I SEEN THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND IT HAS NOT YET BEEN A RECALL AT ALL. AND THE ENGINE MAKES A CHUGGING SOUND WHEN IN P... Read more
Incident date: Jun 2, 2016
I JUST BOUGHT THIS SUV HOPPING IT WOULD BE BETTER THAN MY LITTLE SATURN I HAD AND MORE TRUSTING. BUT SO FAR IT HAS PROVEN NOT SAFE TO PUT CHILDREN OR BABY'S IN. THE SEAT BELTS EITHER DON'T IACH OR DON'T UNLATCH. I JUST HAD TO REPLACE MY EVAP AT 111,687 MILES. I SEEN THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND IT HAS NOT YET BEEN A RECALL AT ALL. AND THE ENGINE MAKES A CHUGGING SOUND WHEN IN P... Read more
Incident date: Jun 6, 2016
SERVICE AIRBAG LIGHT COMES ON WHEN I DRIVE THE CAR. THE ONLY THING I SEE IS I ADJUSTED WAS THE POWER DRIVER SIDE SEAT THEN THE LIGHT CAME ON.
Incident date: Jun 6, 2016
SERVICE AIRBAG LIGHT COMES ON WHEN I DRIVE THE CAR. THE ONLY THING I SEE IS I ADJUSTED WAS THE POWER DRIVER SIDE SEAT THEN THE LIGHT CAME ON.
Incident date: Jun 3, 2016
STEERING WHEEL SHAKES INTERMITTENTLY AND STEERING IS HARD AT VARIOUS SPEEDS. SHAKING OCCURS SOMETIMES WHEN VEHICLE IS STOPPED. OTHER MODELS OF THE G6 HAVE BEEN RECALLED FOR THIS ISSUES BUT I HAVE NOT SEEN A RECALL FOR THE 2007 MODELS.
Incident date: Jun 6, 2016
POWER STEERING GOES OUT EXP WHEN IT IS COLD. GOES OUT WITHOUT WARNING. IT MAKES THE CAR EXTREMELY HARD TO DRIVE. GM SAYS TOUGH LUCK DUE TO MY VIN. THE ISSUE A RECALL FOR PR BUT ONLY COVER A FRACTION OF THE CARS WITH PROBLEMS. THIS HAS BEEN HAPPENING FOR YEARS AND THEY DO NOTHING ABOUT IT.
Incident date: Jun 1, 2016
2009 PONTIAC G6. CONSUMER REQUESTS ASSISTANCE IN ELECTRIC POWER STEERING RECALL NOTICE REPAIRS AND VEHICLE MANUFACTURER DENIAL FOR ADDITIONAL COVERAGE PROTECTION FOR POWER STEERING PROBLEMS. *SMD THE CONSUMER STATED WHEN THE STEERING FAILED, SHE PULLED OVER, CUT THE ENGINE OFF AND RESTARTED IT AGAIN. THE CONSUMER WAS INFORMED THE VEHICLE WOULD NOT BE FIXED, BECAUSE IT WAS OVER THE REQUIRED MIL... Read more
Incident date: Jan 30, 2016
I HAVE LEAKS IN MY FUEL LINE AND GAS TANK. ONE OF THE LEAKS IS RIGHT BESIDE THE EXHAUST SYSTEM. I KNOW THIS WAS CAUSE FOR RECALL I'M SOME STATES. WHY NOT ALL STATES. IT'S A SERIOUS HAZARD AND SHOULD BE COVERED UNDER A RECALL. THERE'S FUEL LEAKING ONTO THE GROUND.
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 45 MPH, THE TRANSMISSION SHIFT CABLE FRACTURED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 233,436.
PONTIAC
GRAND PRIX
(2004) - ENGINE AND ENGINE COOLING
Jun 6, 2016
Incident date: Jun 1, 2016
2004 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 14574 STATES REMOVAL OF ENGINE MAIN COVER PARTS SHOULD BE REPLACED WITH IMPROVED DESIGN PARTS. *SMD THE CONSUMER STATED THE MAIN COVER WAS MISSING, AS THE DEALER DID NOT REPLACE IT, ACCORDING TO GM'S INSTRUCTIONS. *JB
Incident date: May 30, 2016
WE PURCHASED A USED 2004 PONTIAC VIBE GT WITH A 6-SPEED MANUAL TRANSMISSION. WHILE DRIVING DOWN THE HIGHWAY AT 70MPH, THE GEAR STICK POPPED OUT OF GEAR. WAS ABLE TO PUT IT BACK INTO GEAR BUT ONLY FOR A FEW SECONDS BEFORE THE GEAR STICK POPPED AGAIN. CAR AND TRANSMISSION ONLY HAVE 80,000 MILES ON THEM. READING FORUMS ONLINE, TRANSMISSION PROBLEMS SEEM TO BE THE NORM FOR PONTIAC VIBES. WHAT CAN ... Read more
Incident date: May 1, 2016
FUEL PUMP HAS DEVELOPED A HAIRLINE CRACK IN ELBOW BEND THAT CAUSES GAS TO LEAK ON TO MY GAS TANK AND RUN DOWN ON TO MY EXHAUST WHICH MY MECHANIC SAID IT IS LIKELY TO CAUSE A FIRE WHILE I AM DRIVING SINCE IT IS A HIGH PRESSURE LINE AND HITTING MY EXHAUST. CAR HAS A GAS ODOR AT ALL TIMES EVEN WHEN NOT RUNNING. WHILE PARKED IN YOUR GARAGE MY HOUSE FILLS WITH THE SMELL OF GASOLINE TO THE EXTENT MY FA... Read more
Incident date: Feb 18, 2014
AIRBAG LIGHT IS ON AND OFF EVEN WHEN MY SISTER WHO IS APPROX. 140LBS SITTING IN PSGR SEAT. THIS WAS RECALLED FOR 2007 BUT SHOULD ADD 2008. THIS VEHICLE WAS ONLY BUILT AS LIMITED EDITION BETWEEN 2007 AND 2008. WE HAD A REAR END AND FRONT END COLLISION AND AIRBAGS DID NOT DEPLOY WHEN CAR WAS TOTAL IN BACK END. WE WERE ACTUALLY HIT AND PUSHED ON TOP OF THE CAR IN FRONT OF US TO THE MIDDLE OF HER ... Read more
Crash
4 injured
Incident date: Feb 18, 2014
AIRBAG LIGHT IS ON AND OFF EVEN WHEN MY SISTER WHO IS APPROX. 140LBS SITTING IN PSGR SEAT. THIS WAS RECALLED FOR 2007 BUT SHOULD ADD 2008. THIS VEHICLE WAS ONLY BUILT AS LIMITED EDITION BETWEEN 2007 AND 2008. WE HAD A REAR END AND FRONT END COLLISION AND AIRBAGS DID NOT DEPLOY WHEN CAR WAS TOTAL IN BACK END. WE WERE ACTUALLY HIT AND PUSHED ON TOP OF THE CAR IN FRONT OF US TO THE MIDDLE OF HER ... Read more
Crash
4 injured
Incident date: Feb 18, 2014
AIRBAG LIGHT IS ON AND OFF EVEN WHEN MY SISTER WHO IS APPROX. 140LBS SITTING IN PSGR SEAT. THIS WAS RECALLED FOR 2007 BUT SHOULD ADD 2008. THIS VEHICLE WAS ONLY BUILT AS LIMITED EDITION BETWEEN 2007 AND 2008. WE HAD A REAR END AND FRONT END COLLISION AND AIRBAGS DID NOT DEPLOY WHEN CAR WAS TOTAL IN BACK END. WE WERE ACTUALLY HIT AND PUSHED ON TOP OF THE CAR IN FRONT OF US TO THE MIDDLE OF HER ... Read more
Crash
4 injured
Incident date: May 1, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE PASSENGER SEAT SENSOR ACTIVATED WHEN THE SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS TH... Read more
Incident date: May 1, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE PASSENGER SEAT SENSOR ACTIVATED WHEN THE SEAT WAS UNOCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS TH... Read more
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTA... Read more
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Apr 16, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE OCCURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF ... Read more
Crash
Incident date: Jan 10, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE BRAKE LIGHTS REMAINED ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WOULD SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM), BUT THE FAILURE ... Read more
Incident date: Jan 10, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE BRAKE LIGHTS REMAINED ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS WOULD SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM), BUT THE FAILURE ... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jun 3, 2016
Incident date: May 8, 2016
MY DAUGHTER HAD BEEN DRIVING THIS 2000 PONTIAC AND WAS COMPLAINING OF IT SMELLING "HOT" ALL THE TIME. WE HAD THE SERVICE SHOP TAKE A LOOK UNDER THE HOOD, AND HE INSTANTLY SAID, CHECK WITH GM ON A RECALL FOR THESE LEAKY VALVE COVERS"! INTERESTINGLY ENOUGH, WE HAD THAT VERY RECALL NOTICE HANGING ON THE FRIDGE, WAITING FOR A CALL THAT" PARTS WERE AVAILABLE AND TO BRING THE CAR IN FOR REPAIRS"! WELL G... Read more
Fire
Incident date: Jun 1, 2016
WILL NOT TURN OVER UNLESS YOU LEAVE THE KEY ON FOR 8 MINUTES-PASS LOCK ISSUE I AM TOLD AND IS QUITE PREVALENT.....WHY IS THERE NOT A RECALL????
Incident date: Jun 1, 2016
WILL NOT TURN OVER UNLESS YOU LEAVE THE KEY ON FOR 8 MINUTES-PASS LOCK ISSUE I AM TOLD AND IS QUITE PREVALENT.....WHY IS THERE NOT A RECALL????
PONTIAC
GRAND PRIX
(2000) - ENGINE
Jun 2, 2016
Incident date: Dec 10, 2015
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE TO RECEIVE THE REPAIR BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS INFORMED THAT HE WAS NUMBER THREE ON THE WAITING LIST AND THE DEALER PROVIDED NO FOLLOW UP RESPONSE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE ... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE AND ENGINE COOLING
Jun 2, 2016
Incident date: May 1, 2011
2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FIRE, CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS AFTER RECEIVING ENGINE OIL DEPOSITS ONTO EXHAUST MANIFOLD RECALL NOTICE. *SMD THE UPPER INTAKE GASKET, VAPOR TUBES, ENGINE COVER AND MAP SENSOR WERE REPLACED. *JB
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Jun 2, 2016
Incident date: Jan 2, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT H... Read more
Incident date: Jan 1, 2016
2002 PONTIAC AZTEK. CONSUMER WRITES IN REGARDS TO FUEL ODORS AND LEAKS BY THE FUEL TANK INLET. CONSUMERS INTERNET SEARCH FOUND AN EXPIRED RECALL BULLETIN FOR THE SAME ISSUE, REQUESTS ASSISTANCE WITH REPAIRS. *SMD THE CONSUMER NOTICED THE FUEL SMELL WAS STRONGER AFTER HE FILLED UP. *JB