Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jun 1, 2016
CHECK AIR BAG LIGHT ON DASH IS ON
Incident date: Jul 7, 2016
ONBOARD WARNING.... AIR BAG FAULT. WHEN THIS APPEARS THE AIR BAGS WILL NOT ACTIVATE DURING AN ACCIDENT..... APPARENTLY THIS PROBLEM IS EXTREMELY COMMON IN A LOT OF GM CARS, EVEN THOUGH A RECALL BACK IN 2011 WAS SUPPOSED TO HAVE TAKEN CARE OF THE PROBLEM. PERHAPS THEY DID NOT FIX THE PROBLEM PROPERLY IN THE FIRST PLACE. GM SHOULD CREATE ANOTHER RECALL TO DIAGNOSE AND FIX THE PROBLEM PERMANENTLY.
Incident date: Jul 8, 2016
PASSENGER AIRBAG IS OFF WHEN PASSENGER IN SEAT. NOT SENSING PASSENGER.
Incident date: Jun 8, 2016
SERVICE AIR BAGS LIGHT UP BAD SENSOR LIGHT STAYS ON WHILE DRIVING.
Incident date: May 16, 2016
PASSENGER AIR BAG NOT WORKING, HAPPENED EARLIER AND WAS REPAIRED, HAPPENED AFTER WARRANTY AND PAID PART OF THE COST WAS ABSORBED BY WARRANTY, AFTER THE IGNITION ISSUE HAPPENED AGAIN THIS IS A CON TINUING PROBLEM WITH 2006 SOLTICE MANY COMPLAINTS SHOULD BE INVESTIGATED BY NHTSA POOR DESIGN UNDER SEAT SEEMS TO BE CAUSING ALL THE PROB LEM WITH THE PASSENGER AIR BAG.
Incident date: Apr 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
PONTIAC
GRAND PRIX
(2007) - TRACTION CONTROL SYSTEM
Jul 8, 2016
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING 70 MPH, THE SERVICE TRACTION SYSTEM LIGHT AND AN ENGINE LOSING POWER WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED DAILY AND THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE DID NOT OCCUR WHILE DRIVING UNDER 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE... Read more
PONTIAC
GRAND PRIX
(2007) - ENGINE
Jul 8, 2016
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING 70 MPH, THE SERVICE TRACTION SYSTEM LIGHT AND AN ENGINE LOSING POWER WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED DAILY AND THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE DID NOT OCCUR WHILE DRIVING UNDER 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE... Read more
PONTIAC
GRAND PRIX
(1999) - ENGINE
Jul 7, 2016
Incident date: Feb 16, 2016
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Jul 7, 2016
Incident date: Jul 6, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHEN THE IGNITION KEY WAS TURNED TO THE START POSITION, THE KEY FAILED TO RETURN TO THE RUN POSITION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE... Read more
Incident date: Jun 7, 2016
POWER STEERING EIC LIGHT GOES OFF AT THE TIME THE POWER STEERING GOES OUT. LOOKED UP RECALLS FOR PONTIAC AND THERE ARE NUMEROUS RECALLA FOR 06 PONTIAN G6. SO I CALL PONTIAC AND THEY SAY MY VIN # IS NOT INCLUDED IN THE RECALL. HOW CAN THAT BE? MY 2OO6 PONTIAC G6 IS DOING THE EXACT THING THAT THE OTHER 2OO6 PONTIAC G6 ARE DOING, YET NOT COVERED. ON CHRISTMAS EVE OF 2O15, OUR STEERING WHEEL LOCKED UP... Read more
Incident date: Jul 6, 2016
TAIL LIGHT RECALL REPAIR COMPLETED IN 2013 - CAR HAS BEEN BACK TO DEALER NUMEROUS TIMES FOR SAME ISSUE. TAIL LIGHTS COME ON WHEN DRIVING AN GO OUT WHEN YOU HIT THE BRAKE PEDAL. I WAS ALMOST REAR ENDED BY A SEMI LAST NIGHT AS THE BRAKE LAMPS WERE NOT OPERATING CORRECTLY. DEALER CLOSED OUT THE CASE AS REPAIRED - GM RECALL LINE WILL DO NOTHING AND WANT ME TO PAY $120 AN HOUR TO HAVE THE CAR PUT ONTO ... Read more
Incident date: Jul 6, 2016
TAIL LIGHT RECALL REPAIR COMPLETED IN 2013 - CAR HAS BEEN BACK TO DEALER NUMEROUS TIMES FOR SAME ISSUE. TAIL LIGHTS COME ON WHEN DRIVING AN GO OUT WHEN YOU HIT THE BRAKE PEDAL. I WAS ALMOST REAR ENDED BY A SEMI LAST NIGHT AS THE BRAKE LAMPS WERE NOT OPERATING CORRECTLY. DEALER CLOSED OUT THE CASE AS REPAIRED - GM RECALL LINE WILL DO NOTHING AND WANT ME TO PAY $120 AN HOUR TO HAVE THE CAR PUT ONTO ... Read more
Incident date: Jul 6, 2016
TAIL LIGHT RECALL REPAIR COMPLETED IN 2013 - CAR HAS BEEN BACK TO DEALER NUMEROUS TIMES FOR SAME ISSUE. TAIL LIGHTS COME ON WHEN DRIVING AN GO OUT WHEN YOU HIT THE BRAKE PEDAL. I WAS ALMOST REAR ENDED BY A SEMI LAST NIGHT AS THE BRAKE LAMPS WERE NOT OPERATING CORRECTLY. DEALER CLOSED OUT THE CASE AS REPAIRED - GM RECALL LINE WILL DO NOTHING AND WANT ME TO PAY $120 AN HOUR TO HAVE THE CAR PUT ONTO ... Read more
Incident date: Jun 28, 2016
STEERING WHEEL SHAKES WHILE PARKED AND DRIVING. LAST YEAR HAD THE TORQUE SENSOR IN THE STEERING COLUMN REPLACED WITH A RECALL THAT CAUSED THE SAME ISSUE. 9 MONTHS LATER THE STEERING WHEEL HAS STARTED SHAKING AGAIN WHILE DRIVING AND NOW THE DEALER SAYS THERE IS AN ISSUE WITH THE ELECTRONIC STEERING SYSTEM MODULE. $700 TO FIX. THEY SAID IT IS NOT PART OF THE RECALL( WHICH SOME RESEARCH SAID THIS MIG... Read more
Incident date: Oct 1, 2014
BRAKE LIGHTS ARE ILLUMINATED CONTINUOUSLY UNLESS THE BRAKE IS APPLIED (TALK ABOUT SAFETY HAZARD!), THE CRUISE CONTROL WILL RANDOMLY DISENGAGE, AND THE TRACTION CONTROL LIGHT WILL ALARM AND LIGHT UP.
PONTIAC
GRAND PRIX
(2002) - ENGINE
Jul 6, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ... Read more
Fire
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEC. WHEN THERE WAS HALF A TANK OF FUEL IN THE VEHICLE, THERE WAS NO LEAK PRESENT. HOWEVER, WHEN THE VEHICLE HAD A FULL TANK OF FUEL, THERE WAS A PROGRESSING LEAK. THE CONTACT NOTICED A PUDDLE UNDER THE VEHICLE AND STRONG FUEL FUMES WERE PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE DEALER AND AN INDEPENDENT MECHANIC WERE NOTIFIED. THE VIN WAS NOT INCLUDED IN NH... Read more
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH OVER A POTHOLE, THE STEERING LOCKED INTO THE RIGHT POSITION AND THE VEHICLE CRASHED INTO A WALL. THE VEHICLE WAS TOWED TO A GARAGE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS AWAITING EVALUATION FROM THE MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA... Read more
Crash
Incident date: Jun 20, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER LEFT AND RIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G5. WHETHER DRIVING OR PARKED, THE VEHICLE LEAKED FUEL FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Jun 30, 2016
IN 2014 I RECIEVED A RECALL FOR POWER STEERING, I BROUGHT THE CAR IN AND THEY "FIXED" IT. CHARGED IT UNDER WARRANTY INSTEAD OF RECALL. 2 YEARS LATER, SAME ISSUE, STEERING GOES OUT, I HAD NO CRASH OR ACCIDENT BUT CANT STEER. TURN THE CAR ON AND OFF, COMES BACK ON. CALL EVERYONE LISTED ON THE RECALL WEBSITES AND THEY TELL ME NO RECALL? SO I DONT KNOW WHAT THE HECK IS GOING ON, THEY "FIXED" POWER STE... Read more
Incident date: Jul 2, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 35 MPH, THE ENGINE AND POWER STEERING WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE FORCE TO TURN THE STEERING WHEEL. IN ADDITION, THE DOORS UNLOCKED AND LOCKED REPEATEDLY. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER WAS NOTIFIED, BUT NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 73,000.
Incident date: Jul 2, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 35 MPH, THE ENGINE AND POWER STEERING WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE FORCE TO TURN THE STEERING WHEEL. IN ADDITION, THE DOORS UNLOCKED AND LOCKED REPEATEDLY. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER WAS NOTIFIED, BUT NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 73,000.
Incident date: Feb 20, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 28, 2016
WE ARE GETTING A WARNING THAT THE PASSENGER SEAT BELT MODULE NEEDS SERVICING. I WENT TO THE LOCAL DEALER AND THEY SAID THE MODULE NEEDS REPLACED. THE VEHICLE HAS 25100 MILES ON IT AND I SEE ON THE INTERNET THERE ARE LOTS OF FOLKS WITH THE SAME PROBLEM.
Incident date: Jul 3, 2016
I HAVE OWNED THIS CAR SINCE NEW AND NEVER RECEIVED A RECALL NOTICE FROM GM. I SEE IN YOUR DATABASE THAT THERE HAVE BEEN 4 RECALLS ISSUED.
PONTIAC
GRAND PRIX
(2001) - ENGINE
Jul 2, 2016
Incident date: Feb 7, 2015
OUR CAR BURNED UP ALMOST COMPLETELY, STARTING IN THE ENGINE AREA. THE FIRE APPEARED AFTER DRIVING AND PARKING THE CAR. POLICEMEN AND FIREMEN CAME TO EXTINGUISH AND SAID CAR WAS SO DESTROYED ANY FURTHER INVESTIGATION WOULD BE POSSIBLE. WE HAVE PHOTOS OF THE CAR AND OTHER WITNESSES. AFTER WE HAD IT TOWED AND CRUSHED, GM RECALL 15757 CAME OUT. HOWEVER THEY ARE NOT APPLYING THIS RECALL TO OUR CA... Read more
Fire
Incident date: May 27, 2016
WINDSHIELD AND REAR WINDOW WERE BROKE AND BOTH HAVE BROKE INTO SHARDS. WINDSHIELD WAS APPROXIMENTLY 3" IN DIAMETER AND HALF INCH WIDE AND REAR WINDOW WAS APPROXIMENTLY 5" AND QUARTER IN WIDE.
Incident date: Mar 13, 2016
PASSENGER SEAT AIRBAG SENSOR HAS FAILED. OUT OF WARRANTY REPAIR IS VERY EXPENSIVE AND PUTS MY PASSENGERS AT EXTREME RISK IN THE EVENT OF AN ACCIDENT.
Incident date: Jun 20, 2016
PLASTIC "L" PIECE ON TOP OF FUEL PUMP LEAKING.
Incident date: May 20, 2012
THE PASSENGER SIDE AIR BAG "OFF" LIGHT IS SHOWING ON THE INSTRUMENT PANEL. THE CAR HAS NOT BEEN INVOLVED AN AN ACCIDENT THAT WOULD CAUSE THIS LIGHT TO COME ON. WE HAVE NEVER TURNED THE PASSENGER SIDE AIR BAG TO THE "OFF" POSITION EITHER. IT JUST CAME ON ONE DAY. THE DEALER SAID IT IS COMMON IN SOME GM VEHICLES. NO RECALL HAS BEEN ISSUED. I HOPE I DON'T HAVE TO WITNESS A PASSENGER INJURY IN MY VEHI... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Jun 30, 2016
Incident date: Mar 10, 2015
TL* THE CONTACT OWNS A 1998 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO DETERMINE WHEN THE SECOND NOTIFICATION LETTER WOULD BE SENT BY THE MANUFACTURER TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DIS... Read more
Incident date: Jun 27, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE BULB HOUSING COVER MELTED AND CAUSED THE BULB TO FAIL. THE BULB HOUSING COVER AND THE BULB WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS... Read more
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT... Read more
Incident date: Apr 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN T... Read more
Incident date: Jun 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DI... Read more
Incident date: Jun 28, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE THE VEHICLE WAS STATIONARY, IT SPILLED FUEL ONTO THE GROUND CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 123,000.
Incident date: Jun 30, 2015
MY PONTIAC G6 HAS BEEN NOTHING BUT TROUBLE SINCE I GOT IT. THERE IS A VIOLENT SHAKE IN THE STEERING WHEEL AND PONTIAC DOES HAVE OPEN RECALLS FOR THE ISSUE I AM HAVING FOR INADEQUATE SUPPORT OF THE U-JOINTS AND STEERING SHAFT BUT MY CAR WAS NOT MANUFACTURED IN THE STATE THE RECALL WAS ISSUED. I ALSO PERIODICALLY LOSE POWER STEERING WHILE DRIVING WHICH IS ALSO ANOTHER RECALL BUT AGAIN PONTIAC SAYS M... Read more
Incident date: Jun 30, 2015
MY PONTIAC G6 HAS BEEN NOTHING BUT TROUBLE SINCE I GOT IT. THERE IS A VIOLENT SHAKE IN THE STEERING WHEEL AND PONTIAC DOES HAVE OPEN RECALLS FOR THE ISSUE I AM HAVING FOR INADEQUATE SUPPORT OF THE U-JOINTS AND STEERING SHAFT BUT MY CAR WAS NOT MANUFACTURED IN THE STATE THE RECALL WAS ISSUED. I ALSO PERIODICALLY LOSE POWER STEERING WHILE DRIVING WHICH IS ALSO ANOTHER RECALL BUT AGAIN PONTIAC SAYS M... Read more
Incident date: Jun 28, 2011
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING VARIOUS SPEEDS, THE ODOMETER AND SPEEDOMETER DISPLAYED INCORRECT READINGS. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGN... Read more
Incident date: Jun 28, 2011
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING VARIOUS SPEEDS, THE ODOMETER AND SPEEDOMETER DISPLAYED INCORRECT READINGS. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGN... Read more
Incident date: Jun 14, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE DRIVING AT ANY SPEED, THE TURN SIGNAL LIGHTS FAILED TO ACTIVATE. THE LIGHT BULBS WERE REPLACED; HOWEVER, THE FAILURE RECURRED CONTINUOUSLY. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Incident date: Jun 30, 2015
PASSENGER SEAT SENSOR FAILED. PASSENGER SIDE AIR BAG SERVICE WARNING LIGHT COMES ON. PASSENGER SEAT AIR BAG WILL NOT DEPLOY IN A CRASH ACCORDING TO SERVICE MANUAL
Incident date: Jun 26, 2016
THE AIRBAG WARNING LIGHT WOULD NOT GO OFF. FOUND THE SENSOR IN THE SEAT WAS DEFECTIVE. IT WILL HAVE TO BE REPLACED AND THE VEHICLE ONLY HAS JUST OVER 64,000 MILES ON IT. WE WERE JUST GETTING INTO IT AND IT FAILED AND THE START OF THE ENGINE.
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM:HORN
Jun 28, 2016
Incident date: May 25, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 197,194.
PONTIAC
GRAND PRIX
(1997) - ENGINE
Jun 27, 2016
Incident date: Mar 14, 2014
TL* THE CONTACT OWNED A 1997 PONTIAC GRAND PRIX. WHILE DRIVING AT AN UNKNOWN SPEED INTO A DRIVEWAY, SMOKE WAS OBSERVED FROM THE FRONT END OF THE VEHICLE. THE CONTACT AND HER DAUGHTER QUICKLY EXITED THE VEHICLE BEFORE IT ERUPTED IN FLAMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. TH... Read more
Fire
Incident date: Jun 27, 2016
SERVICE AIRBAG WARNING LIGHT APPEARS INTERMITTENTLY. I PURCHASED THIS VEHICLE 2 WEEKS AGO. IT ONLY HAS 46,000 MILES AND ALL WAS WELL FOR ABOUT A WEEK. I WAS GETTING OFF THE INTERSTATE AND THE DRIVER SIDE SERVICE AIRBAG LIGHT ILLUMINATED. I STOPPED AT THE OFF RAMP AND PROCEEDED DOWN A 30 MPH STREET. STAYED ON FOR ABOUT 5 MINUTES AND TURNED OFF. ABOUT 4 DAYS LATER WHILE TRAVELING ON THE INTERSTATE, ... Read more