Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Feb 23, 2016
TAKATA AIRBAG RECALL,THEY KEEP SENDING ME PAPERS TO GET IT FIXED AND WHEN I CALL MY DEALER THEY DON'T HAVE ANY TO FIX IT...SO I CAN'T EVEN LET ANYONE SIT IN MY PASSENGER SEAT.FOR SIX MONTHS NOW?
Incident date: Jul 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V399000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 14, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE AT A STOP SIGN, THE VEHICLE STARTED TO ROLL BACKWARDS WITHOUT WARNING. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND CALLED HER BROTHER FOR HELP. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,179.
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Jul 14, 2016
Incident date: Jul 12, 2016
I PURCHASED MY VEHICLE, SHORTLY AFTER I BROUGHT IT IN TO MIDAS TO HAVE IT LOOKED AT, AFTER I WAS TOLD EXTREMELY BAD NEWS THAT MY VEHICLE HAD SOME MAJOR PROBLEMS AND IT WAS GOING TO COST A LOT OF MONEY TO FIX IT BUT LUCKILY IT'S UNDER A SAFETY RECALL FOR MY MODEL MAKE AND YEAR, ALTHOUGH WHEN I TOOK IT IN TO MERIT CHEVROLET I DISCUSSED MY CONCERNS WITH THEM ABOUT MY VEHICLE AND HOW A LOT OF THE THIN... Read more
Crash
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Jul 14, 2016
Incident date: Jul 12, 2016
I PURCHASED MY VEHICLE, SHORTLY AFTER I BROUGHT IT IN TO MIDAS TO HAVE IT LOOKED AT, AFTER I WAS TOLD EXTREMELY BAD NEWS THAT MY VEHICLE HAD SOME MAJOR PROBLEMS AND IT WAS GOING TO COST A LOT OF MONEY TO FIX IT BUT LUCKILY IT'S UNDER A SAFETY RECALL FOR MY MODEL MAKE AND YEAR, ALTHOUGH WHEN I TOOK IT IN TO MERIT CHEVROLET I DISCUSSED MY CONCERNS WITH THEM ABOUT MY VEHICLE AND HOW A LOT OF THE THIN... Read more
Crash
PONTIAC
GRAND PRIX
(2004) — ENGINE
Jul 14, 2016
Incident date: Jul 12, 2016
I PURCHASED MY VEHICLE, SHORTLY AFTER I BROUGHT IT IN TO MIDAS TO HAVE IT LOOKED AT, AFTER I WAS TOLD EXTREMELY BAD NEWS THAT MY VEHICLE HAD SOME MAJOR PROBLEMS AND IT WAS GOING TO COST A LOT OF MONEY TO FIX IT BUT LUCKILY IT'S UNDER A SAFETY RECALL FOR MY MODEL MAKE AND YEAR, ALTHOUGH WHEN I TOOK IT IN TO MERIT CHEVROLET I DISCUSSED MY CONCERNS WITH THEM ABOUT MY VEHICLE AND HOW A LOT OF THE THIN... Read more
Crash
Incident date: Jun 25, 2016
OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.
Incident date: Jun 25, 2016
OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.
PONTIAC
GRAND PRIX
(2000) — AIR BAGS
Jul 13, 2016
Incident date: Sep 25, 2015
ON SEPT 25 2015 I WAS INVOLVED IN A AUTO ACCIDENT. I HAD TO BRAKE HARD. MY CAR WAS NOT DAMAGE THAT BAD BUT MY CAR CAUGHT ON FIRE LATER THAT DAY AND TOTALLY BURNED. A TOTAL LOST. ONCE I RECEIVED THE RECALL NOTICE I REALIZED THAT IS WHY MY CAR POSSIBLY CAUGHT ON FIRE DUE TO HARD BRAKING. I WAS APPROACHING AN STOP LIGHT AND A LARGE BOX TRUCK WAS MOVING IN REVERSE QUICKLY. ALL I COULD DUE WAS BRAKE ... Read more
Crash
Fire
PONTIAC
GRAND PRIX
(2000) — STRUCTURE:BODY
Jul 13, 2016
Incident date: Sep 25, 2015
ON SEPT 25 2015 I WAS INVOLVED IN A AUTO ACCIDENT. I HAD TO BRAKE HARD. MY CAR WAS NOT DAMAGE THAT BAD BUT MY CAR CAUGHT ON FIRE LATER THAT DAY AND TOTALLY BURNED. A TOTAL LOST. ONCE I RECEIVED THE RECALL NOTICE I REALIZED THAT IS WHY MY CAR POSSIBLY CAUGHT ON FIRE DUE TO HARD BRAKING. I WAS APPROACHING AN STOP LIGHT AND A LARGE BOX TRUCK WAS MOVING IN REVERSE QUICKLY. ALL I COULD DUE WAS BRAKE ... Read more
Crash
Fire
Incident date: Jun 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jul 13, 2016
TAKATA RECALL - RECEIVED RECALL NOTICE ABOUT 3 MONTHS AGO. SEVERAL WEEKS AGO RECEIVED LETTER THAT PARTS WERE IN AND TO CALL LOCAL DEALERSHIP FOR REPAIR. I DID THIS AND THE DEALERSHIP (STROSNIDER CHEVROLET) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR. WHEN I SHOWED UP AT THE DEALERSHIP THEY HAD NO PARTS FOR THE RECALL REPAIR AND COULD NOT EXPLAIN WHY THEY SCHEDULED THE REPAIR FOR ME.
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jun 15, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHETHER WHILE DRIVING OR PARKED, AN ODOR OF FUEL EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED. THE FA... Read more
Incident date: Jul 7, 2016
I PURCHASED THE CAR WITH ABOUT 114000 MILES ON IT. THE AIRBAG LIGHT WAS ON BUT NO INDICATION AS TO WHY IT IS ON. IT HAS NEVER BEEN IN AN ACCIDENT ACCORDING TO REPORTS. I HAD SERVICE COMPLETE THE 2 OUTSTANDING RECALLS ON THE CAR. I ALSO REPLACED THE FRONT BRAKES ONLY TO TAKE IT BACK A WEEK LATER AND REPLACE THE DRIVER SIDE CALIPER ALSO. THE OTHER DAY WHILE DRIVING HOME, I EXPERIENCED VIBRATING IN M... Read more
Incident date: Jul 7, 2016
I PURCHASED THE CAR WITH ABOUT 114000 MILES ON IT. THE AIRBAG LIGHT WAS ON BUT NO INDICATION AS TO WHY IT IS ON. IT HAS NEVER BEEN IN AN ACCIDENT ACCORDING TO REPORTS. I HAD SERVICE COMPLETE THE 2 OUTSTANDING RECALLS ON THE CAR. I ALSO REPLACED THE FRONT BRAKES ONLY TO TAKE IT BACK A WEEK LATER AND REPLACE THE DRIVER SIDE CALIPER ALSO. THE OTHER DAY WHILE DRIVING HOME, I EXPERIENCED VIBRATING IN M... Read more
Incident date: Jul 11, 2016
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH (POSTED SPEED LIMIT) WHEN THE RPM GAUGE DROPPED TO 0 AND THE CAR LOST POWER. I WAS ABLE TO EASE MY WAY ONTO THE SHOULDER BUT WITH NO POWER BREAKS I HAD TO MASH DOWN THE BREAK PETAL FINALLY COMING TO A STOP. THE VEHICLE WAS TOWED BACK INTO TOWN AND AM STILL WAITING TO FIND OUT THE CAUSE OF THIS ISSUE. THE CAR HAS LESS THAN 80,000 MILES ON IT! I HAVE DEALT WIT... Read more
Incident date: Jul 11, 2016
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH (POSTED SPEED LIMIT) WHEN THE RPM GAUGE DROPPED TO 0 AND THE CAR LOST POWER. I WAS ABLE TO EASE MY WAY ONTO THE SHOULDER BUT WITH NO POWER BREAKS I HAD TO MASH DOWN THE BREAK PETAL FINALLY COMING TO A STOP. THE VEHICLE WAS TOWED BACK INTO TOWN AND AM STILL WAITING TO FIND OUT THE CAUSE OF THIS ISSUE. THE CAR HAS LESS THAN 80,000 MILES ON IT! I HAVE DEALT WIT... Read more
Incident date: Jul 11, 2016
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH (POSTED SPEED LIMIT) WHEN THE RPM GAUGE DROPPED TO 0 AND THE CAR LOST POWER. I WAS ABLE TO EASE MY WAY ONTO THE SHOULDER BUT WITH NO POWER BREAKS I HAD TO MASH DOWN THE BREAK PETAL FINALLY COMING TO A STOP. THE VEHICLE WAS TOWED BACK INTO TOWN AND AM STILL WAITING TO FIND OUT THE CAUSE OF THIS ISSUE. THE CAR HAS LESS THAN 80,000 MILES ON IT! I HAVE DEALT WIT... Read more
Incident date: Jun 1, 2016
CHECK AIR BAG LIGHT ON DASH IS ON
Incident date: Jul 7, 2016
ONBOARD WARNING.... AIR BAG FAULT. WHEN THIS APPEARS THE AIR BAGS WILL NOT ACTIVATE DURING AN ACCIDENT..... APPARENTLY THIS PROBLEM IS EXTREMELY COMMON IN A LOT OF GM CARS, EVEN THOUGH A RECALL BACK IN 2011 WAS SUPPOSED TO HAVE TAKEN CARE OF THE PROBLEM. PERHAPS THEY DID NOT FIX THE PROBLEM PROPERLY IN THE FIRST PLACE. GM SHOULD CREATE ANOTHER RECALL TO DIAGNOSE AND FIX THE PROBLEM PERMANENTLY.
Incident date: May 22, 2015
I HAVE HAD MANY RECALL PROBLEMS AND THE DEALER WILL NOT FIX THEM
Incident date: May 22, 2015
I HAVE HAD MANY RECALL PROBLEMS AND THE DEALER WILL NOT FIX THEM
Incident date: May 22, 2015
I HAVE HAD MANY RECALL PROBLEMS AND THE DEALER WILL NOT FIX THEM
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 8, 2016
PASSENGER AIRBAG IS OFF WHEN PASSENGER IN SEAT. NOT SENSING PASSENGER.
Incident date: Jun 8, 2016
SERVICE AIR BAGS LIGHT UP BAD SENSOR LIGHT STAYS ON WHILE DRIVING.
Incident date: May 16, 2016
PASSENGER AIR BAG NOT WORKING, HAPPENED EARLIER AND WAS REPAIRED, HAPPENED AFTER WARRANTY AND PAID PART OF THE COST WAS ABSORBED BY WARRANTY, AFTER THE IGNITION ISSUE HAPPENED AGAIN THIS IS A CON TINUING PROBLEM WITH 2006 SOLTICE MANY COMPLAINTS SHOULD BE INVESTIGATED BY NHTSA POOR DESIGN UNDER SEAT SEEMS TO BE CAUSING ALL THE PROB LEM WITH THE PASSENGER AIR BAG.
PONTIAC
GRAND PRIX
(2007) — TRACTION CONTROL SYSTEM
Jul 8, 2016
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING 70 MPH, THE SERVICE TRACTION SYSTEM LIGHT AND AN ENGINE LOSING POWER WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED DAILY AND THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE DID NOT OCCUR WHILE DRIVING UNDER 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE... Read more
PONTIAC
GRAND PRIX
(2007) — ENGINE
Jul 8, 2016
Incident date: Jul 8, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING 70 MPH, THE SERVICE TRACTION SYSTEM LIGHT AND AN ENGINE LOSING POWER WARNING LIGHT ILLUMINATED. THE FAILURES OCCURRED DAILY AND THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE DID NOT OCCUR WHILE DRIVING UNDER 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE... Read more
Incident date: Apr 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jun 7, 2016
POWER STEERING EIC LIGHT GOES OFF AT THE TIME THE POWER STEERING GOES OUT. LOOKED UP RECALLS FOR PONTIAC AND THERE ARE NUMEROUS RECALLA FOR 06 PONTIAN G6. SO I CALL PONTIAC AND THEY SAY MY VIN # IS NOT INCLUDED IN THE RECALL. HOW CAN THAT BE? MY 2OO6 PONTIAC G6 IS DOING THE EXACT THING THAT THE OTHER 2OO6 PONTIAC G6 ARE DOING, YET NOT COVERED. ON CHRISTMAS EVE OF 2O15, OUR STEERING WHEEL LOCKED UP... Read more
Incident date: Jul 6, 2016
TAIL LIGHT RECALL REPAIR COMPLETED IN 2013 - CAR HAS BEEN BACK TO DEALER NUMEROUS TIMES FOR SAME ISSUE. TAIL LIGHTS COME ON WHEN DRIVING AN GO OUT WHEN YOU HIT THE BRAKE PEDAL. I WAS ALMOST REAR ENDED BY A SEMI LAST NIGHT AS THE BRAKE LAMPS WERE NOT OPERATING CORRECTLY. DEALER CLOSED OUT THE CASE AS REPAIRED - GM RECALL LINE WILL DO NOTHING AND WANT ME TO PAY $120 AN HOUR TO HAVE THE CAR PUT ONTO ... Read more
Incident date: Jul 6, 2016
TAIL LIGHT RECALL REPAIR COMPLETED IN 2013 - CAR HAS BEEN BACK TO DEALER NUMEROUS TIMES FOR SAME ISSUE. TAIL LIGHTS COME ON WHEN DRIVING AN GO OUT WHEN YOU HIT THE BRAKE PEDAL. I WAS ALMOST REAR ENDED BY A SEMI LAST NIGHT AS THE BRAKE LAMPS WERE NOT OPERATING CORRECTLY. DEALER CLOSED OUT THE CASE AS REPAIRED - GM RECALL LINE WILL DO NOTHING AND WANT ME TO PAY $120 AN HOUR TO HAVE THE CAR PUT ONTO ... Read more
Incident date: Jul 6, 2016
TAIL LIGHT RECALL REPAIR COMPLETED IN 2013 - CAR HAS BEEN BACK TO DEALER NUMEROUS TIMES FOR SAME ISSUE. TAIL LIGHTS COME ON WHEN DRIVING AN GO OUT WHEN YOU HIT THE BRAKE PEDAL. I WAS ALMOST REAR ENDED BY A SEMI LAST NIGHT AS THE BRAKE LAMPS WERE NOT OPERATING CORRECTLY. DEALER CLOSED OUT THE CASE AS REPAIRED - GM RECALL LINE WILL DO NOTHING AND WANT ME TO PAY $120 AN HOUR TO HAVE THE CAR PUT ONTO ... Read more
Incident date: Jun 28, 2016
STEERING WHEEL SHAKES WHILE PARKED AND DRIVING. LAST YEAR HAD THE TORQUE SENSOR IN THE STEERING COLUMN REPLACED WITH A RECALL THAT CAUSED THE SAME ISSUE. 9 MONTHS LATER THE STEERING WHEEL HAS STARTED SHAKING AGAIN WHILE DRIVING AND NOW THE DEALER SAYS THERE IS AN ISSUE WITH THE ELECTRONIC STEERING SYSTEM MODULE. $700 TO FIX. THEY SAID IT IS NOT PART OF THE RECALL( WHICH SOME RESEARCH SAID THIS MIG... Read more
PONTIAC
GRAND PRIX
(1999) — ENGINE
Jul 7, 2016
Incident date: Feb 16, 2016
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Jul 7, 2016
Incident date: Jul 6, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHEN THE IGNITION KEY WAS TURNED TO THE START POSITION, THE KEY FAILED TO RETURN TO THE RUN POSITION. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Jul 6, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. ... Read more
Fire
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEC. WHEN THERE WAS HALF A TANK OF FUEL IN THE VEHICLE, THERE WAS NO LEAK PRESENT. HOWEVER, WHEN THE VEHICLE HAD A FULL TANK OF FUEL, THERE WAS A PROGRESSING LEAK. THE CONTACT NOTICED A PUDDLE UNDER THE VEHICLE AND STRONG FUEL FUMES WERE PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE DEALER AND AN INDEPENDENT MECHANIC WERE NOTIFIED. THE VIN WAS NOT INCLUDED IN NH... Read more
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH OVER A POTHOLE, THE STEERING LOCKED INTO THE RIGHT POSITION AND THE VEHICLE CRASHED INTO A WALL. THE VEHICLE WAS TOWED TO A GARAGE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS AWAITING EVALUATION FROM THE MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WA... Read more
Crash
Incident date: Jun 20, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN, THE POWER STEERING SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER LEFT AND RIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
Incident date: Oct 1, 2014
BRAKE LIGHTS ARE ILLUMINATED CONTINUOUSLY UNLESS THE BRAKE IS APPLIED (TALK ABOUT SAFETY HAZARD!), THE CRUISE CONTROL WILL RANDOMLY DISENGAGE, AND THE TRACTION CONTROL LIGHT WILL ALARM AND LIGHT UP.
Incident date: Jun 30, 2016
IN 2014 I RECIEVED A RECALL FOR POWER STEERING, I BROUGHT THE CAR IN AND THEY "FIXED" IT. CHARGED IT UNDER WARRANTY INSTEAD OF RECALL. 2 YEARS LATER, SAME ISSUE, STEERING GOES OUT, I HAD NO CRASH OR ACCIDENT BUT CANT STEER. TURN THE CAR ON AND OFF, COMES BACK ON. CALL EVERYONE LISTED ON THE RECALL WEBSITES AND THEY TELL ME NO RECALL? SO I DONT KNOW WHAT THE HECK IS GOING ON, THEY "FIXED" POWER STE... Read more
Incident date: Jul 2, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 35 MPH, THE ENGINE AND POWER STEERING WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE FORCE TO TURN THE STEERING WHEEL. IN ADDITION, THE DOORS UNLOCKED AND LOCKED REPEATEDLY. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER WAS NOTIFIED, BUT NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 73,000.
Incident date: Jul 2, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 35 MPH, THE ENGINE AND POWER STEERING WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE FORCE TO TURN THE STEERING WHEEL. IN ADDITION, THE DOORS UNLOCKED AND LOCKED REPEATEDLY. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE DEALER WAS NOTIFIED, BUT NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 73,000.