Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jul 10, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP CRACKED AND CAUSED A FUEL LEAK THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Incident date: Jul 16, 2016
HEARING NOISE UNDER THE HOOD. TOOK TO DEALER GARAGE, THEY DETERMED THAT RODS & PISTONS FAILING. MAY ONLY HAVE 5 THOUSAND MILES LEFT IF LUCKY BEFORE TOTAL ENGINE FAILURE.
Incident date: May 5, 2015
AFTER FURTHER RESEARCH AND REVIEW, THE PASSENGER AIRBAG SENSOR IN THE SEAT CUSHION HAS FAILED DUE TO HORRIBLE DESIGN. MANY OTHERS HAVE FILED A COMPLAINT AND HAVE HAD NO RECALL. PLEASE HELP AS WE AS OWNERS HAVE TO CONTINUE PAYING FOR THIS ISSUE, SOME EVEN MORE THAN ONCE.
Incident date: Jul 19, 2016
TAKATA RECALL TRACTION CONTROL LIGHT COMES ON RANDOMLY AND CHECK ENGINE LIGHT COMES ON. WHEN DRIVING IT SHIFTS REALLY HARD IF THE TC LIGHT IS ON ALSO WHILE DRIVING IT TRYS TO STALL OUT. ALSO RANDOMLY ALL DASH LIGHT WILL COME ON AND GAUGES ALL GO CRAZY AND PUTS ERROR ON THE DASH WHERE THE ODOMETER READING IS AND THEN CAR WANT START.
Incident date: Jul 19, 2016
TAKATA RECALL TRACTION CONTROL LIGHT COMES ON RANDOMLY AND CHECK ENGINE LIGHT COMES ON. WHEN DRIVING IT SHIFTS REALLY HARD IF THE TC LIGHT IS ON ALSO WHILE DRIVING IT TRYS TO STALL OUT. ALSO RANDOMLY ALL DASH LIGHT WILL COME ON AND GAUGES ALL GO CRAZY AND PUTS ERROR ON THE DASH WHERE THE ODOMETER READING IS AND THEN CAR WANT START.
Incident date: Jul 19, 2016
TAKATA RECALL TRACTION CONTROL LIGHT COMES ON RANDOMLY AND CHECK ENGINE LIGHT COMES ON. WHEN DRIVING IT SHIFTS REALLY HARD IF THE TC LIGHT IS ON ALSO WHILE DRIVING IT TRYS TO STALL OUT. ALSO RANDOMLY ALL DASH LIGHT WILL COME ON AND GAUGES ALL GO CRAZY AND PUTS ERROR ON THE DASH WHERE THE ODOMETER READING IS AND THEN CAR WANT START.
Incident date: Jul 22, 2016
BRAKE CALIPER HOLDING BOLTS COME OUT. THERE WILL BE A THUMPING NOISE WHEN APPLYING THE BRAKES AND YOU WILL FIND THAT ONE OF THE BOLTS IS MISSING. THIS IS THE SECOND TIME THIS ISSUE HAS HAPPENED TO ME.
Incident date: May 27, 2016
AIR BAG FAULT LIGHT IS ON. 2009 CHEVY AIRBAGS WERE RECENTLY RECALLED. IS THIS THE SAME AIRBAG SYSTEM?
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED. THE CONTACT WAS UNABLE TO FASTEN THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE SEAT BELT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 110,000. UPDATED 09/29/16*LJ UPDATED 10/04/16.*JB
Incident date: Dec 1, 2015
AIR BAG SENSOR FOR PASSENGER SEAT WENT OUT WITH JUST OVER 30,000 MILES ON CAR. EVERYONE WHOM I KNOW WITH A PONTIAC SOLSTICE OR SATURN SKY HAS HAD THE SAME PROBLEM. THIS ISSUE DISABLES THE PASSENGER AIR BAG AND MAKES IT UNSAFE FOR PASSENGER TO RIDE IN CAR. SENSOR IN SEAT WENT OUT WHILE DRIVING WITH MY WIFE IN THE SEAT. SHE WEIGHS 125 POUNDS SO IT WAS NOT A LOADING ISSUE.
PONTIAC
GRAND PRIX
(1999) - ENGINE
Jul 22, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE DRIVING 40 MPH, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 154,000.
Fire
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH AND TURNING RIGHT OR LEFT, THE TURN SIGNAL LIGHTS FAILED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Incident date: Jul 21, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC MONTANA. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM UNDER THE VEHICLE AND A STRONG ODOR OF FUEL WAS PRESENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHENEVER THE VEHICLE WAS STARTED, THE STRONG ODOR WAS PREVALENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAI... Read more
Incident date: Jul 12, 2014
TAKATA RECALL. I WAS AT WORK AND I WENT OUT TO START MY CAR AND IT WOULD NOT START. I HAD IT TOWED TO THE DEALER SHIP TO HAVE IT WORKED ON. THEY TOLD ME THAT I HAD A SHORT IN THE WIRING HARNESS. I HAVE TALKED TO SEVERAL PEOPLE THAT HAS HAS A PONTIAC GRAND AM AND THE SAME THING HAS HAPPENED TO THEM AND THEY DIDN'T KNOW WHAT IT WAS. ALL THE SYMPTOMS OF EACH CAR WAS THE SAME. MY CAR WILL NOT START, M... Read more
Incident date: Jul 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Jul 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Jul 19, 2016
Incident date: Jun 11, 2016
WHILE DRIVING, THE CAR SUDDENLY LOSES POWER. "STARTING DISABLED DUE TO ELECTRONIC THROTTLE CONTROL" MESSAGE SHOWS, THEN REDUCED POWER MESSAGE. THIS HAPPENS WHILE GOING FULL SPEED (INTERSTATE) STOPPED AT REDLIGHT, REDUCED SPEED MAKING A TURN, OR IN PARK IDLING. FIRST DEALER SAID NOTHING WRONG THAT THEY COULD FIND. SECOND SAID TO REPLACE THROTTLE BODY AND BRAKE SWITCH. BOTH OF THESE WERE REPLACED A... Read more
Incident date: Jul 12, 2016
I AM SO AGGRAVATED WITH THE PONTIAC COMPANY, I FILED A RECENT COMPLAINT OVER THE PHONE. THE BODY CONTROL MODULAR NEEDS TO BE REPAIRED/REPLACED BUT BECAUSE MY PARTICULAR CAR WAS NOT INCLUDED IN THE 2014 RECALL THEY ARE REFUSING TO DO ANYTHING ABOUT IT. THE DEALER I HAD TO TAKE THE CAR TO IS TRYING TO BLAME IT ON US BECAUSE THE CAR HAS AFTER MARKET ITEMS ON THE CAR WHICH WE DID NOT ADDTO THE CAR, W... Read more
Incident date: Jul 12, 2016
I AM SO AGGRAVATED WITH THE PONTIAC COMPANY, I FILED A RECENT COMPLAINT OVER THE PHONE. THE BODY CONTROL MODULAR NEEDS TO BE REPAIRED/REPLACED BUT BECAUSE MY PARTICULAR CAR WAS NOT INCLUDED IN THE 2014 RECALL THEY ARE REFUSING TO DO ANYTHING ABOUT IT. THE DEALER I HAD TO TAKE THE CAR TO IS TRYING TO BLAME IT ON US BECAUSE THE CAR HAS AFTER MARKET ITEMS ON THE CAR WHICH WE DID NOT ADDTO THE CAR, W... Read more
Incident date: Jul 16, 2016
BRAKE LIGHTS FAIL & INSTRUMENT PANEL SHOWS TROUBLE. AUTO HEADLIGHTS DON'T GO ON/OFF WHEN TAKE FOOT OF BRAKE TO PUT IN DRIVE OR REVERSE OR NEUTRAL CAR JERKS BADLY & ACCELERATION OCCURS EVEN IF I DON'T PUSH FOOT PEDAL. HAPPENS WHEN CAR IS STOPPED WITH FOOT ON BRAKE & WHEN TRYING TO PARK, WHEN AT RED LIGHT STOPPED W FOOT ON BRAKE & TRY TO PUT IN NEUTRAL. FOOT ON BRAKE THEN WHEN ENGAGE ANY GEAR CAR... Read more
Incident date: Jul 16, 2016
BRAKE LIGHTS FAIL & INSTRUMENT PANEL SHOWS TROUBLE. AUTO HEADLIGHTS DON'T GO ON/OFF WHEN TAKE FOOT OF BRAKE TO PUT IN DRIVE OR REVERSE OR NEUTRAL CAR JERKS BADLY & ACCELERATION OCCURS EVEN IF I DON'T PUSH FOOT PEDAL. HAPPENS WHEN CAR IS STOPPED WITH FOOT ON BRAKE & WHEN TRYING TO PARK, WHEN AT RED LIGHT STOPPED W FOOT ON BRAKE & TRY TO PUT IN NEUTRAL. FOOT ON BRAKE THEN WHEN ENGAGE ANY GEAR CAR... Read more
Incident date: Jul 16, 2016
BRAKE LIGHTS FAIL & INSTRUMENT PANEL SHOWS TROUBLE. AUTO HEADLIGHTS DON'T GO ON/OFF WHEN TAKE FOOT OF BRAKE TO PUT IN DRIVE OR REVERSE OR NEUTRAL CAR JERKS BADLY & ACCELERATION OCCURS EVEN IF I DON'T PUSH FOOT PEDAL. HAPPENS WHEN CAR IS STOPPED WITH FOOT ON BRAKE & WHEN TRYING TO PARK, WHEN AT RED LIGHT STOPPED W FOOT ON BRAKE & TRY TO PUT IN NEUTRAL. FOOT ON BRAKE THEN WHEN ENGAGE ANY GEAR CAR... Read more
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Jul 17, 2016
Incident date: Jan 14, 2016
THE LOW BEAMS ON OUR 2006 GRAND PRIX GO OUT WITH OUT WARNING WHILE DRIVING. WE DO HAVE HIGH BEAM LIGHTS. THE VEHICLE IS MOVING WHEN THE LIGHTS GO OUT. IT HAPPENED ON THE HIGHWAY AND ON CITY STREETS. THERE IS NO WARNING WHEN IT WILL HAPPEN. IT HAS HAPPENED A NUMBER OF TIMES BUT WILL COME BACK ON COULD BE HOURS OR DAY BEFORE THEY START WORKING AGAIN. WHEN I TAKE IT TO THE SHOP IT IS WORKING AND THE... Read more
Incident date: Jun 30, 2016
AIRBAG WARNING LIGHT CAME ON FOR "AIRBAG SERVICE" AND PASSENGER WARNING LIGHT FOR SAME. HAD INSPECTED $100 AT LOCAL SERVICE STATION. INFORMATION GIVEN TO ME IS THAT SENSOR UNDER PASSENGER SEAT IS NOT WORKING PROPERLY, AND IT WILL COST ME $725 APPROX TO HAVE FIXED. I'VE ATTACHED PHOTO OF THE DETERMINATION FROM THE SERVICE STATION. CODE B0081 - ABS IS REFLECTED WHY ISN'T THIS A RECALL? I THOUG... Read more
Incident date: Feb 23, 2016
TAKATA AIRBAG RECALL,THEY KEEP SENDING ME PAPERS TO GET IT FIXED AND WHEN I CALL MY DEALER THEY DON'T HAVE ANY TO FIX IT...SO I CAN'T EVEN LET ANYONE SIT IN MY PASSENGER SEAT.FOR SIX MONTHS NOW?
Incident date: Jul 15, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V399000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 25, 2016
OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.
Incident date: Jun 25, 2016
OIL LEAK OIL LEAKING ON HOT EXHAUST MANIFOLD CAUSING FIRE WHILE EITHER RUNNING OR DRIVING MAY CAUSE ENGINE FIRE DON'T SEEM SAFE TO ME SOMEONE OWNNG AND DRIVING THIS CAR AS I SMELL OIL BURNING WHEN I SHUT OFF CAR NOT SAFE TO ME IF GM KNOWS ABOUT THIS PROBLEM THAT'S THE WAY I WANNA GO CAR FIRE SAFTY ISSUE HMMMM.
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Jul 14, 2016
Incident date: Jul 12, 2016
I PURCHASED MY VEHICLE, SHORTLY AFTER I BROUGHT IT IN TO MIDAS TO HAVE IT LOOKED AT, AFTER I WAS TOLD EXTREMELY BAD NEWS THAT MY VEHICLE HAD SOME MAJOR PROBLEMS AND IT WAS GOING TO COST A LOT OF MONEY TO FIX IT BUT LUCKILY IT'S UNDER A SAFETY RECALL FOR MY MODEL MAKE AND YEAR, ALTHOUGH WHEN I TOOK IT IN TO MERIT CHEVROLET I DISCUSSED MY CONCERNS WITH THEM ABOUT MY VEHICLE AND HOW A LOT OF THE THIN... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Jul 14, 2016
Incident date: Jul 12, 2016
I PURCHASED MY VEHICLE, SHORTLY AFTER I BROUGHT IT IN TO MIDAS TO HAVE IT LOOKED AT, AFTER I WAS TOLD EXTREMELY BAD NEWS THAT MY VEHICLE HAD SOME MAJOR PROBLEMS AND IT WAS GOING TO COST A LOT OF MONEY TO FIX IT BUT LUCKILY IT'S UNDER A SAFETY RECALL FOR MY MODEL MAKE AND YEAR, ALTHOUGH WHEN I TOOK IT IN TO MERIT CHEVROLET I DISCUSSED MY CONCERNS WITH THEM ABOUT MY VEHICLE AND HOW A LOT OF THE THIN... Read more
Crash
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jul 14, 2016
Incident date: Jul 12, 2016
I PURCHASED MY VEHICLE, SHORTLY AFTER I BROUGHT IT IN TO MIDAS TO HAVE IT LOOKED AT, AFTER I WAS TOLD EXTREMELY BAD NEWS THAT MY VEHICLE HAD SOME MAJOR PROBLEMS AND IT WAS GOING TO COST A LOT OF MONEY TO FIX IT BUT LUCKILY IT'S UNDER A SAFETY RECALL FOR MY MODEL MAKE AND YEAR, ALTHOUGH WHEN I TOOK IT IN TO MERIT CHEVROLET I DISCUSSED MY CONCERNS WITH THEM ABOUT MY VEHICLE AND HOW A LOT OF THE THIN... Read more
Crash
Incident date: Jul 14, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE AT A STOP SIGN, THE VEHICLE STARTED TO ROLL BACKWARDS WITHOUT WARNING. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND CALLED HER BROTHER FOR HELP. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,179.
PONTIAC
GRAND PRIX
(2000) - AIR BAGS
Jul 13, 2016
Incident date: Sep 25, 2015
ON SEPT 25 2015 I WAS INVOLVED IN A AUTO ACCIDENT. I HAD TO BRAKE HARD. MY CAR WAS NOT DAMAGE THAT BAD BUT MY CAR CAUGHT ON FIRE LATER THAT DAY AND TOTALLY BURNED. A TOTAL LOST. ONCE I RECEIVED THE RECALL NOTICE I REALIZED THAT IS WHY MY CAR POSSIBLY CAUGHT ON FIRE DUE TO HARD BRAKING. I WAS APPROACHING AN STOP LIGHT AND A LARGE BOX TRUCK WAS MOVING IN REVERSE QUICKLY. ALL I COULD DUE WAS BRAKE ... Read more
Crash
Fire
PONTIAC
GRAND PRIX
(2000) - STRUCTURE:BODY
Jul 13, 2016
Incident date: Sep 25, 2015
ON SEPT 25 2015 I WAS INVOLVED IN A AUTO ACCIDENT. I HAD TO BRAKE HARD. MY CAR WAS NOT DAMAGE THAT BAD BUT MY CAR CAUGHT ON FIRE LATER THAT DAY AND TOTALLY BURNED. A TOTAL LOST. ONCE I RECEIVED THE RECALL NOTICE I REALIZED THAT IS WHY MY CAR POSSIBLY CAUGHT ON FIRE DUE TO HARD BRAKING. I WAS APPROACHING AN STOP LIGHT AND A LARGE BOX TRUCK WAS MOVING IN REVERSE QUICKLY. ALL I COULD DUE WAS BRAKE ... Read more
Crash
Fire
Incident date: Jun 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jul 13, 2016
TAKATA RECALL - RECEIVED RECALL NOTICE ABOUT 3 MONTHS AGO. SEVERAL WEEKS AGO RECEIVED LETTER THAT PARTS WERE IN AND TO CALL LOCAL DEALERSHIP FOR REPAIR. I DID THIS AND THE DEALERSHIP (STROSNIDER CHEVROLET) SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR. WHEN I SHOWED UP AT THE DEALERSHIP THEY HAD NO PARTS FOR THE RECALL REPAIR AND COULD NOT EXPLAIN WHY THEY SCHEDULED THE REPAIR FOR ME.
Incident date: Apr 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jun 15, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHETHER WHILE DRIVING OR PARKED, AN ODOR OF FUEL EMITTED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED. THE FA... Read more
Incident date: Jul 7, 2016
I PURCHASED THE CAR WITH ABOUT 114000 MILES ON IT. THE AIRBAG LIGHT WAS ON BUT NO INDICATION AS TO WHY IT IS ON. IT HAS NEVER BEEN IN AN ACCIDENT ACCORDING TO REPORTS. I HAD SERVICE COMPLETE THE 2 OUTSTANDING RECALLS ON THE CAR. I ALSO REPLACED THE FRONT BRAKES ONLY TO TAKE IT BACK A WEEK LATER AND REPLACE THE DRIVER SIDE CALIPER ALSO. THE OTHER DAY WHILE DRIVING HOME, I EXPERIENCED VIBRATING IN M... Read more
Incident date: Jul 7, 2016
I PURCHASED THE CAR WITH ABOUT 114000 MILES ON IT. THE AIRBAG LIGHT WAS ON BUT NO INDICATION AS TO WHY IT IS ON. IT HAS NEVER BEEN IN AN ACCIDENT ACCORDING TO REPORTS. I HAD SERVICE COMPLETE THE 2 OUTSTANDING RECALLS ON THE CAR. I ALSO REPLACED THE FRONT BRAKES ONLY TO TAKE IT BACK A WEEK LATER AND REPLACE THE DRIVER SIDE CALIPER ALSO. THE OTHER DAY WHILE DRIVING HOME, I EXPERIENCED VIBRATING IN M... Read more
Incident date: Jul 11, 2016
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH (POSTED SPEED LIMIT) WHEN THE RPM GAUGE DROPPED TO 0 AND THE CAR LOST POWER. I WAS ABLE TO EASE MY WAY ONTO THE SHOULDER BUT WITH NO POWER BREAKS I HAD TO MASH DOWN THE BREAK PETAL FINALLY COMING TO A STOP. THE VEHICLE WAS TOWED BACK INTO TOWN AND AM STILL WAITING TO FIND OUT THE CAUSE OF THIS ISSUE. THE CAR HAS LESS THAN 80,000 MILES ON IT! I HAVE DEALT WIT... Read more
Incident date: Jul 11, 2016
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH (POSTED SPEED LIMIT) WHEN THE RPM GAUGE DROPPED TO 0 AND THE CAR LOST POWER. I WAS ABLE TO EASE MY WAY ONTO THE SHOULDER BUT WITH NO POWER BREAKS I HAD TO MASH DOWN THE BREAK PETAL FINALLY COMING TO A STOP. THE VEHICLE WAS TOWED BACK INTO TOWN AND AM STILL WAITING TO FIND OUT THE CAUSE OF THIS ISSUE. THE CAR HAS LESS THAN 80,000 MILES ON IT! I HAVE DEALT WIT... Read more
Incident date: Jul 11, 2016
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH (POSTED SPEED LIMIT) WHEN THE RPM GAUGE DROPPED TO 0 AND THE CAR LOST POWER. I WAS ABLE TO EASE MY WAY ONTO THE SHOULDER BUT WITH NO POWER BREAKS I HAD TO MASH DOWN THE BREAK PETAL FINALLY COMING TO A STOP. THE VEHICLE WAS TOWED BACK INTO TOWN AND AM STILL WAITING TO FIND OUT THE CAUSE OF THIS ISSUE. THE CAR HAS LESS THAN 80,000 MILES ON IT! I HAVE DEALT WIT... Read more
Incident date: May 22, 2015
I HAVE HAD MANY RECALL PROBLEMS AND THE DEALER WILL NOT FIX THEM
Incident date: May 22, 2015
I HAVE HAD MANY RECALL PROBLEMS AND THE DEALER WILL NOT FIX THEM
Incident date: May 22, 2015
I HAVE HAD MANY RECALL PROBLEMS AND THE DEALER WILL NOT FIX THEM
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more
Incident date: Jul 7, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS DEPRESSED OR NOT. IN ADDITION, THE TRACTION LIGHT ILLUMINATED. THE FAILURES OCCURRED CONTINUOUSLY. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICL... Read more