Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Apr 1, 2016
DRIVER SIDE FRONT LOW BEAM LIGHT WAS OUT AND REPLACED AT PEP BOYS IN APRIL 2016. SINCE THEN THE LIGHT WOULD WORK INTERMITTENLY. I RETURNED TO PEP BOYS AND WAS TOLD IT WAS PROBABLY AN ELECTRICAL PROBLEM THAT THEY SEE 9 OUT OF 10 TIMES WITH PONTIACS. WENT TO DEALER ON 8/22/2016 AND WAS TOLD THAT THE BULB CONNECTOR HAD MELTED, A PROBLEM THAT IS VERY COMMON WITH THIS CAR. I HAD TO PAY $212.17 TO R... Read more
Incident date: Apr 1, 2016
DRIVER SIDE FRONT LOW BEAM LIGHT WAS OUT AND REPLACED AT PEP BOYS IN APRIL 2016. SINCE THEN THE LIGHT WOULD WORK INTERMITTENLY. I RETURNED TO PEP BOYS AND WAS TOLD IT WAS PROBABLY AN ELECTRICAL PROBLEM THAT THEY SEE 9 OUT OF 10 TIMES WITH PONTIACS. WENT TO DEALER ON 8/22/2016 AND WAS TOLD THAT THE BULB CONNECTOR HAD MELTED, A PROBLEM THAT IS VERY COMMON WITH THIS CAR. I HAD TO PAY $212.17 TO R... Read more
Incident date: Aug 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Apr 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'... Read more
Incident date: Feb 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 22, 2016
STRONG GAS ODOR FROM CAR WHILE CAR IN RUNNING AND AFTER CAR IS STOPPED. CHECK ENGINE LIGHT CODEP0446 EMISSION SYSTEM VENT SOLENOID REPLACEMENT VIA AUTO ZONE CODE SYSTEM READER. GAS FOUND SITTING ON TOP OF GAS TANK.
Incident date: Aug 22, 2016
STRONG GAS ODOR FROM CAR WHILE CAR IN RUNNING AND AFTER CAR IS STOPPED. CHECK ENGINE LIGHT CODEP0446 EMISSION SYSTEM VENT SOLENOID REPLACEMENT VIA AUTO ZONE CODE SYSTEM READER. GAS FOUND SITTING ON TOP OF GAS TANK.
Incident date: Aug 22, 2016
STRONG GAS ODOR FROM CAR WHILE CAR IN RUNNING AND AFTER CAR IS STOPPED. CHECK ENGINE LIGHT CODEP0446 EMISSION SYSTEM VENT SOLENOID REPLACEMENT VIA AUTO ZONE CODE SYSTEM READER. GAS FOUND SITTING ON TOP OF GAS TANK.
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Aug 22, 2016
Incident date: Aug 22, 2016
LOW BEAM HEADLIGHTS GO OFF, AND SOMETIMES ON AGAIN BY THEMSELVES. THIS HAPPENS AFTER DARK, WHILE DRIVING. IT ALSO HAPPENS IN EARLY EVENING WHEN HEADLIGHTS SHOULD BE ON . THIS HAS BEEN HAPPENING FOR A FEW WEEKS . LOOKING ON THE INTERNET, I SEE THERE IS A RECALL FOR THIS IN 2007 MODELS.
PONTIAC
GRAND PRIX
(2001) — SERVICE BRAKES
Aug 21, 2016
Incident date: Mar 16, 2015
MY FRONT PASSENGER SIDE BRAKE LINE BURST SUDDENLY UNDER BRAKING WHILE EXITING THE HIGHWAY AT 70MPH. IT APPEARS ALL OTHER LINES ARE RUSTY AS WELL AND COULD RESULT IN ANOTHER FAILURE. I LOVE IN MINNESOTA SO SALT COULD CONTRIBUTE, BUT IT WAS DEFINITELY CORPORATE NEGLIGENCE. THE AGENCY FAILED TO ISSUE A RECALL FOR THIS IN 2015 FOR GM TRUCKS. I THINK THIS IS A MUCH LARGER ISSUE FOR ALL W-BODY GM CARS A... Read more
Incident date: Aug 18, 2016
POWER STEERING MOTOR AND THE ELECTRONICAL CONTROL STABILIZER THE STEERING WHEEL IS HARD TO TURN BECAUSE IT MALFUNCTION AND I KNOW YOU'LL HAVE A RECALL FOR THAT I TOOK IT TO A MECHANIC AND HE SAID THAT'S WHAT IT IS HE HOOKED THE COMPUTER UP TO IT HE EVEN TOLD ME THAT THERE IS A RECALL I SHOULD CONTACT GMC.
Crash
Incident date: Aug 18, 2016
POWER STEERING MOTOR AND THE ELECTRONICAL CONTROL STABILIZER THE STEERING WHEEL IS HARD TO TURN BECAUSE IT MALFUNCTION AND I KNOW YOU'LL HAVE A RECALL FOR THAT I TOOK IT TO A MECHANIC AND HE SAID THAT'S WHAT IT IS HE HOOKED THE COMPUTER UP TO IT HE EVEN TOLD ME THAT THERE IS A RECALL I SHOULD CONTACT GMC.
Crash
Incident date: Aug 18, 2016
POWER STEERING MOTOR AND THE ELECTRONICAL CONTROL STABILIZER THE STEERING WHEEL IS HARD TO TURN BECAUSE IT MALFUNCTION AND I KNOW YOU'LL HAVE A RECALL FOR THAT I TOOK IT TO A MECHANIC AND HE SAID THAT'S WHAT IT IS HE HOOKED THE COMPUTER UP TO IT HE EVEN TOLD ME THAT THERE IS A RECALL I SHOULD CONTACT GMC.
Crash
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT EXPERIENCED AN ISSUE WITH THE VEHICLE IDLING ROUGHLY AND DECELERATING. THE DEALER DIAGNOSED THAT THE VEHICLE MISFIRED; HOWEVER, THE DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFCATURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT PROVIDED.
PONTIAC
GRAND PRIX
(2001) — ENGINE
Aug 19, 2016
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS ... Read more
Incident date: Aug 19, 2016
I HAD THE RECALLS ALL FIXED AS SOON AS I WAS AWARE OF THEM. A FEW MONTHS LATER MY BRAKE LIGHTS STARTED FLASHING AS I WAS DRIVING. I TOOK IT TO A DEALER AND $300 LATER IT WAS FIXED. THEY SAID I HAD TO PAY SINCE THE RECALL HAD ALREADY BEEN TAKEN CARE OF. A FEW MONTHS LATER AND HERE I AM AGAIN WITH THE AIRBAG REPORTING PROBLEMS AS WORKING AND NOT WORKING. ALSO NOW MY BRAKE LIGHTS ARE STAYING ON AS I ... Read more
Incident date: Aug 19, 2016
I HAD THE RECALLS ALL FIXED AS SOON AS I WAS AWARE OF THEM. A FEW MONTHS LATER MY BRAKE LIGHTS STARTED FLASHING AS I WAS DRIVING. I TOOK IT TO A DEALER AND $300 LATER IT WAS FIXED. THEY SAID I HAD TO PAY SINCE THE RECALL HAD ALREADY BEEN TAKEN CARE OF. A FEW MONTHS LATER AND HERE I AM AGAIN WITH THE AIRBAG REPORTING PROBLEMS AS WORKING AND NOT WORKING. ALSO NOW MY BRAKE LIGHTS ARE STAYING ON AS I ... Read more
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE POWER STEERING FAILED AND THE VEHICLE SWERVED TO THE RIGHT AND LEFT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE MECHANIC, BUT WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,... Read more
Incident date: Aug 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED ON THE VEHICLE. THE BRAKE LIGHTS WOULD DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED WITH GREAT FORCE. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE DIAGNOSIS WAS INCORRECT BECAUSE THE PEDAL POSITION SENSOR HAD... Read more
Incident date: Aug 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED ON THE VEHICLE. THE BRAKE LIGHTS WOULD DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED WITH GREAT FORCE. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE DIAGNOSIS WAS INCORRECT BECAUSE THE PEDAL POSITION SENSOR HAD... Read more
Incident date: Aug 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED ON THE VEHICLE. THE BRAKE LIGHTS WOULD DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED WITH GREAT FORCE. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE DIAGNOSIS WAS INCORRECT BECAUSE THE PEDAL POSITION SENSOR HAD... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HORN WORKED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE AIR BAG MELTED ONTO THE ELECTRICAL PARTS INSIDE THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HORN WORKED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE AIR BAG MELTED ONTO THE ELECTRICAL PARTS INSIDE THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE FAN USED FOR THE AIR CONDITIONING AND THE HEATER THROUGHOUT THE VEHICLE REMAINED ACTIVATED WHEN THE VEHICLE WAS OFF OR ON. THERE WAS ALSO CONDENSATION ON THE FLOOR THROUGHOUT THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE ABNORMAL CONDENSATION ORIGINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE... Read more
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE FAN USED FOR THE AIR CONDITIONING AND THE HEATER THROUGHOUT THE VEHICLE REMAINED ACTIVATED WHEN THE VEHICLE WAS OFF OR ON. THERE WAS ALSO CONDENSATION ON THE FLOOR THROUGHOUT THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE ABNORMAL CONDENSATION ORIGINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE... Read more
Incident date: Aug 18, 2016
SERVICE AIR BAG (RED LIGHT) CAME ON WHILE DRIVING ON CITY STREET WITH PASSENGER SIDE AIR BAG TURNED OFF AND NOTHING ON PASSENGER SEAT. HAD VEHICLE DIAGNOSED AND WAS TOLD IT WAS FAULTY PPS MODULE IN PASSENGER SEAT. VEHICLE HAS 52'000 MILES.
PONTIAC
BONNEVILLE
(1995) — STEERING
Aug 18, 2016
Incident date: Aug 16, 2016
1995 PONTIAC BONNEVILLE MY STSERING WHEEL WAS MAKING A CLUNKING NOISE THEN WHEN DRIVING HOME I TURNED THE CORNER GOING RIGHT MY LOWER SUB FRAME DROPPED OUT FROM RUSTED BOLTS AND LOST ALL CONTROL! NO STEERING AT ALL. STILL SHAKING.CAN'T BELIEVE THERES A RECALL FOR HEADLIGHTS RECALL BUT NO STEERING URECALL .I CALLED PONTIAC AND REGISTERED A COMPLAINT . FOR NOW I HAVE TO PAY FOR REPAIRS BUT WHAT IF W... Read more
Incident date: Aug 18, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING, THE TRACTION INDICATOR ILLUMINATED AND THE BRAKE LIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V25200 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,000.
Incident date: Aug 18, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING, THE TRACTION INDICATOR ILLUMINATED AND THE BRAKE LIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V25200 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,000.
Incident date: Aug 18, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING, THE TRACTION INDICATOR ILLUMINATED AND THE BRAKE LIGHTS DID NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V25200 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,000.
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G8. WHILE DRIVING 40 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.
Incident date: Aug 15, 2016
STRONG FUEL SMELL AND TAKES LONGER TO TURN OVER. PLASTIC HOSE ON TOP OF FUEL PUMP CRACKED REQUIRES ENTIRE FUEL PUMP TO BE REPLACED. SIMILAR ISSUE THAT REQUIRED RECALL OF PREVIOUS YEARS.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Aug 7, 2016
GETTING ERROR CODE B0081 PASSENGER PRESENCE MODULE. WELP HERES ME AND 20K OTHERS THANKS GM UR SO NICE TO US.
Incident date: Aug 14, 2016
GRINDING NOISE WHEN I APPLY THE BRAKES.ALSO GRABBING WHEN I APPLY THE BRAKES.
Incident date: Aug 16, 2016
WHILE DRIVING THE POWER STEERING TURNS OFF. THIS IS A HAZARD BECAUSE IT IS STARTLING AND CAUSES THE STEERING WHEEL TO GET VERY TIGHT MAKING IT DIFFICULT TO STEER. THIS CAN OCCUR WITHOUT WARNING. IT CONTINUES TO BE LIKE THIS UNTIL THE CAR IS TURNED OFF AND BACK ON. BUT OCCURS AGAIN AT DIFFERENT TIMES WITHOUT WARNING.
Incident date: May 16, 2016
LIGHTING GOES OUT AT NIGHT WHICH IS VERY DANGEROUS
PONTIAC
GRAND PRIX
(2000) — ENGINE
Aug 15, 2016
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED AT A FUEL STATION, IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND THERE WAS NO POLICE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TOWED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 170,000.
Fire
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Aug 15, 2016
Incident date: Aug 13, 2016
WAS DRIVING DOWN ROAD AND SMELT A BURNT ODOR, FOUND OUT MY LOW BEAMS WHERE NOT WORKING. ONCE HOME, I POPPED THE HOOD, OPENED THE FUSE BOX AND FOUND IT SMOKING. QUICKLY DISCONNECTED BATTERY CABLE. FURTHER OBSERVATION, FOUND LOW BEAM RELAY STARTED MELTING AND MUST HAVE CAUSED SMALL FIRE. BURNT PART OF THE FUSE BOX.
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Aug 15, 2016
Incident date: Aug 13, 2016
WAS DRIVING DOWN ROAD AND SMELT A BURNT ODOR, FOUND OUT MY LOW BEAMS WHERE NOT WORKING. ONCE HOME, I POPPED THE HOOD, OPENED THE FUSE BOX AND FOUND IT SMOKING. QUICKLY DISCONNECTED BATTERY CABLE. FURTHER OBSERVATION, FOUND LOW BEAM RELAY STARTED MELTING AND MUST HAVE CAUSED SMALL FIRE. BURNT PART OF THE FUSE BOX.
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURE WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 25,000.
Incident date: Jun 11, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING DURING INCLEMENT WEATHER, THE POWER STEERING MALFUNCTIONED WITHOUT WARNING AND THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Incident date: Aug 15, 2016
TAKATA RECALL. WE RECEIVED A LETTER IN JUNE THAT THE PARTS FOR THIS RECALL WERE AVAILABLE. WE MADE AN APPOINTMENT WITH THE DEALER FOR JULY 7TH TO HAVE THE REPAIRS MADE. WHEN WE ARRIVED THEY SAID THEY ONLY SOME OF THE PARTS. IT IS NOW AUG 15 AND THEY STILL DO NOT HAVE THE PARTS. WHAT IS THE DEAL? PONTIAC WAS NO HELP IN SOLVING THIS MATTER. WE CALLED THEM TODAY AND TOLD US PARTS WERE ON BACK ORDER. ... Read more
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.
Incident date: Aug 7, 2016
THE INDICATOR SCREEN ON THE DASH BOARD IS READING SERVICE AIRBAG REQUIRED. THERE IS ALSO A MESSAGE READING PASSENGER AIRBAG OFF. VEHICLE WAS PARKED IN DRIVEWAY WHEN MESSAGES APPEARED.
Incident date: Feb 25, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE ... Read more
Incident date: Dec 20, 2015
FOR 2 YRS I HAVE HAD TEMP GAUGE PROBLEMS AND A READING THAT SAYS CK RSE. EVERY TIME THIS CK RSE SHOWS UP THE TEMP GAUGE DROPS I EXPLAINED THIS TO THE DEALR ON SEVERAL OCCAISIONS THEY ASSURED ME THAT CK RSE MEANS CK REAR SEAT ENTERTAINMENT CENTER I DON"T HAVE REAR SEAT ENTERTAINMENT CENTER I AM STILL HAVING THE SAME PROBLEMS AFTER BEING SERVICED CK RSE STILL POPS UP ON RADIO CENTER AND I STILL HAV... Read more
Incident date: Aug 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Apr 5, 2014
TAKATA. EVERYTHING HAS GONE WRONG WITH THIS CAR. PLEASE ME CALL ME. [XXX], BROUGHT THE CAR NEW. GAVE TO MY DAUGHTER HER NAME IS [XXX] , HER PHONE NUMBER IS, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR