Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2004) - ENGINE
Aug 29, 2016
Incident date: Aug 28, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT A REPORT WAS NOT FILED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE). THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ... Read more
Fire
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LIGHT WAS CONSTANTLY ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LIGHT WAS CONSTANTLY ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LIGHT WAS CONSTANTLY ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LIGHT WAS CONSTANTLY ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Oct 27, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE CONTACT ATTEMPTED TO ACTIVATE THE CRUISE CONTROL, BUT WAS UNSUCCESSFUL. THE CONTACT WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LIGHT WAS CONSTANTLY ILLUMINATED WHILE THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Aug 29, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE THE TIRES WERE BEING CHANGED, THE MECHANIC NOTICED THAT THE FUEL PUMP WAS LEAKING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. ..UPDATED 10/18/16 *BF THE CONSUMER STATED THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. UPDATED 09/08/2017 *JS
Incident date: Jun 8, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS AND SRS AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Incident date: Jun 8, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS AND SRS AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Incident date: Jun 8, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS AND SRS AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Incident date: Jul 19, 2016
AT APPROXIMATELY 72K MILES, THE PASSENGER AIR BAG WARNING LIGHT HAS LIT UP ON MY DASH, AND IT WILL NOT TURN OFF. IT HAPPENED AT START UP ONE MORNING IN MY GARAGE. THE WARNING NOW STAYS ON ALL THE TIME WHETHER THE CAR IS STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING, OR ANY OTHER TYPE OF VEHICLE SITUATION.
PONTIAC
GRAND PRIX
(2005) - SUSPENSION
Aug 27, 2016
Incident date: Aug 21, 2016
LEFT FRONT LOWER FRONT CONTROL ARM STARTED TO COLLAPSE DUE TO SEVERE RUST THROUGH. THERE WAS NO WARNING, ONLY A SUDDEN CREAKING AND GROANING NOISE AND SONE DIFFICULTY TURNING THE WHEELS WHILE DRIVING HOME ON COUNTRY ROADS. EARLIER IN THE DAY, WE HAD BEEN ON THE INTERSTATE TRAVELING AT 65 MPH. IF THIS CONTROL ARM FULLY FRACTURED AT THAT SPEED WE WOULD HAVE LOST ALL STEERING ABILITY, THIS CAR HA... Read more
Incident date: Aug 24, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE POWER STEERING OPERATED NORMALLY. THE CONTACT INDICATED THAT THE STEERING COLUMN WAS PREVIOUSLY REPLACED IN 2010. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MIL... Read more
Incident date: Sep 7, 2015
IN 2015 I HAD MY OIL CHANGED AT THE LOCAL GM DEALER, AND THE CHECK AIRBAG LIGHT WAS ON IN MY DASH WHEN I PICKED UP MY CAR. THE SERVICE MANAGER SAID HE WOULD "LOOK INTO" THIS AND CALL ME BACK AT PH [XXX]. I HAD TO LATER CALL. THE AIR BAG SENSOR IN MY VEHICLE FAILED WITHIN A MONTH AFTER THE GM BUMPER-TO-BUMPER WARRANTY EXPIRED. MY LOCAL GM DEALER TELLS ME THIS IS VERY COMMON FOR THIS VEHICLE, EVEN T... Read more
PONTIAC
GRAND PRIX
(1998) - ENGINE
Aug 25, 2016
Incident date: Aug 16, 2016
THERE ARE A LOT OF RECALLS ON MY PONIAC GRAND PRIX SE. THEY HAVE AFFECTED THE SAFETY OF MYSELF AND MY CHILD. THE STEERING FLUID LEAKS FROM THE CAR AFTER SOMETHING WAS REPLACED ON A RECALL A WHILE BACK. RECENTLY WHILE I WAS IN TRAFFIC MY CAR STOPPED GOING AND OVERHEATED A LOT. THIS CAR ALWAYS RUNS HOT. IT MAY HAVE SOMETHING TO DO WITH THE MOST RECENT RECALL. BUT THIS CAR WILL NO LONGER EVEN START U... Read more
PONTIAC
GRAND PRIX
(1998) - STEERING
Aug 25, 2016
Incident date: Aug 16, 2016
THERE ARE A LOT OF RECALLS ON MY PONIAC GRAND PRIX SE. THEY HAVE AFFECTED THE SAFETY OF MYSELF AND MY CHILD. THE STEERING FLUID LEAKS FROM THE CAR AFTER SOMETHING WAS REPLACED ON A RECALL A WHILE BACK. RECENTLY WHILE I WAS IN TRAFFIC MY CAR STOPPED GOING AND OVERHEATED A LOT. THIS CAR ALWAYS RUNS HOT. IT MAY HAVE SOMETHING TO DO WITH THE MOST RECENT RECALL. BUT THIS CAR WILL NO LONGER EVEN START U... Read more
Incident date: Aug 25, 2016
I COULD NOT TAKE MY CAR OUT OF PARK THE FIRST TIME I TRIED BECAUSE THE BUTTON WOULDN'T PRESS DOWN. I PRESSED THE BREAK HARDER AND THE BREAK HAD A WEIRD MOVING/VIBRATING FEEL, BUT THE BUTTON EVENTUALLY PRESSED DOWN AND THE VEHICLE WENT INTO DRIVE. I KNOW I GOT IT TO DRIVE, BUT AFRAID OTHER THINGS MIGHT BE AFFECTED.
Incident date: Aug 10, 2016
PASSENGER SEAT OCCUPANCY MODULE - FAILURE THE FAILURE OF AN ELECTRONIC MODULE LOCATED UNDER THE PASSENGER SEAT, DEFAULTS THE AIRBAG SYSTEM TO "OFF". COST IS JUST UNDER $1,000 FOR DEALER REPLACEMENT. DEALER INDICATED THERE WAS NO METHOD TO TURN ON THE AIRBAG SYSTEM - REGARDLESS OF PASSENGER OR NOT. BECAUSE OF THIS FAILURE (MANY FAILURES RECOGNIZED SINCE THE 2006 SOLSTICE MODEL) ANY PASSENGER ... Read more
Incident date: Aug 10, 2016
PASSENGER SEAT OCCUPANCY MODULE - FAILURE THE FAILURE OF AN ELECTRONIC MODULE LOCATED UNDER THE PASSENGER SEAT, DEFAULTS THE AIRBAG SYSTEM TO "OFF". COST IS JUST UNDER $1,000 FOR DEALER REPLACEMENT. DEALER INDICATED THERE WAS NO METHOD TO TURN ON THE AIRBAG SYSTEM - REGARDLESS OF PASSENGER OR NOT. BECAUSE OF THIS FAILURE (MANY FAILURES RECOGNIZED SINCE THE 2006 SOLSTICE MODEL) ANY PASSENGER ... Read more
Incident date: Aug 10, 2016
PASSENGER SEAT OCCUPANCY MODULE - FAILURE THE FAILURE OF AN ELECTRONIC MODULE LOCATED UNDER THE PASSENGER SEAT, DEFAULTS THE AIRBAG SYSTEM TO "OFF". COST IS JUST UNDER $1,000 FOR DEALER REPLACEMENT. DEALER INDICATED THERE WAS NO METHOD TO TURN ON THE AIRBAG SYSTEM - REGARDLESS OF PASSENGER OR NOT. BECAUSE OF THIS FAILURE (MANY FAILURES RECOGNIZED SINCE THE 2006 SOLSTICE MODEL) ANY PASSENGER ... Read more
Incident date: Aug 23, 2016
PASS LOCK SENSOR.WONT START DUE TO SECURITY LIGHT.HAVE TO WAIT 10 MIN UNTIL IT STOPS FLASHING TO TURN CAR ON.HAPPENED 4 TIMES THIS MONTH.GETTING WORSE.A FRIEND HAD THIS PROBLEM ALSO,SHE TOLD ME WHAT TO DO.
Incident date: Aug 22, 2016
THE BRAKE SENSOR GOES OUT CAUSING THE BRAKE LIGHTS TO NOT WORK. A RECALL SAYS THAT THE BCM CAUSES FLUCTUATIONS TO THE BRAKE SENSOR ,IN TURN CAUSES THE LIGHTS NOT TO WORK. WHEN I HAD THE RECAL DONE FOR THE BCM, THE BRAKE SENSOR ALSO NEEDED WORK. THE RESULT IS 200 BUCKS WORTH OF WORK DONE THAT WASN'T RECALL COVERED. THE RECAL EVEN STATES THAT THE BRAKE SENSOR IS AFFECTED BECAUSE OF THE BCM PROBLEM. ... Read more
Incident date: Aug 22, 2016
THE BRAKE SENSOR GOES OUT CAUSING THE BRAKE LIGHTS TO NOT WORK. A RECALL SAYS THAT THE BCM CAUSES FLUCTUATIONS TO THE BRAKE SENSOR ,IN TURN CAUSES THE LIGHTS NOT TO WORK. WHEN I HAD THE RECAL DONE FOR THE BCM, THE BRAKE SENSOR ALSO NEEDED WORK. THE RESULT IS 200 BUCKS WORTH OF WORK DONE THAT WASN'T RECALL COVERED. THE RECAL EVEN STATES THAT THE BRAKE SENSOR IS AFFECTED BECAUSE OF THE BCM PROBLEM. ... Read more
Incident date: Aug 22, 2016
THE BRAKE SENSOR GOES OUT CAUSING THE BRAKE LIGHTS TO NOT WORK. A RECALL SAYS THAT THE BCM CAUSES FLUCTUATIONS TO THE BRAKE SENSOR ,IN TURN CAUSES THE LIGHTS NOT TO WORK. WHEN I HAD THE RECAL DONE FOR THE BCM, THE BRAKE SENSOR ALSO NEEDED WORK. THE RESULT IS 200 BUCKS WORTH OF WORK DONE THAT WASN'T RECALL COVERED. THE RECAL EVEN STATES THAT THE BRAKE SENSOR IS AFFECTED BECAUSE OF THE BCM PROBLEM. ... Read more
Incident date: Apr 1, 2016
DRIVER SIDE FRONT LOW BEAM LIGHT WAS OUT AND REPLACED AT PEP BOYS IN APRIL 2016. SINCE THEN THE LIGHT WOULD WORK INTERMITTENLY. I RETURNED TO PEP BOYS AND WAS TOLD IT WAS PROBABLY AN ELECTRICAL PROBLEM THAT THEY SEE 9 OUT OF 10 TIMES WITH PONTIACS. WENT TO DEALER ON 8/22/2016 AND WAS TOLD THAT THE BULB CONNECTOR HAD MELTED, A PROBLEM THAT IS VERY COMMON WITH THIS CAR. I HAD TO PAY $212.17 TO R... Read more
Incident date: Apr 1, 2016
DRIVER SIDE FRONT LOW BEAM LIGHT WAS OUT AND REPLACED AT PEP BOYS IN APRIL 2016. SINCE THEN THE LIGHT WOULD WORK INTERMITTENLY. I RETURNED TO PEP BOYS AND WAS TOLD IT WAS PROBABLY AN ELECTRICAL PROBLEM THAT THEY SEE 9 OUT OF 10 TIMES WITH PONTIACS. WENT TO DEALER ON 8/22/2016 AND WAS TOLD THAT THE BULB CONNECTOR HAD MELTED, A PROBLEM THAT IS VERY COMMON WITH THIS CAR. I HAD TO PAY $212.17 TO R... Read more
Incident date: Aug 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Apr 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V128000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'... Read more
Incident date: Feb 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 22, 2016
STRONG GAS ODOR FROM CAR WHILE CAR IN RUNNING AND AFTER CAR IS STOPPED. CHECK ENGINE LIGHT CODEP0446 EMISSION SYSTEM VENT SOLENOID REPLACEMENT VIA AUTO ZONE CODE SYSTEM READER. GAS FOUND SITTING ON TOP OF GAS TANK.
Incident date: Aug 22, 2016
STRONG GAS ODOR FROM CAR WHILE CAR IN RUNNING AND AFTER CAR IS STOPPED. CHECK ENGINE LIGHT CODEP0446 EMISSION SYSTEM VENT SOLENOID REPLACEMENT VIA AUTO ZONE CODE SYSTEM READER. GAS FOUND SITTING ON TOP OF GAS TANK.
Incident date: Aug 22, 2016
STRONG GAS ODOR FROM CAR WHILE CAR IN RUNNING AND AFTER CAR IS STOPPED. CHECK ENGINE LIGHT CODEP0446 EMISSION SYSTEM VENT SOLENOID REPLACEMENT VIA AUTO ZONE CODE SYSTEM READER. GAS FOUND SITTING ON TOP OF GAS TANK.
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING
Aug 22, 2016
Incident date: Aug 22, 2016
LOW BEAM HEADLIGHTS GO OFF, AND SOMETIMES ON AGAIN BY THEMSELVES. THIS HAPPENS AFTER DARK, WHILE DRIVING. IT ALSO HAPPENS IN EARLY EVENING WHEN HEADLIGHTS SHOULD BE ON . THIS HAS BEEN HAPPENING FOR A FEW WEEKS . LOOKING ON THE INTERNET, I SEE THERE IS A RECALL FOR THIS IN 2007 MODELS.
PONTIAC
GRAND PRIX
(2001) - SERVICE BRAKES
Aug 21, 2016
Incident date: Mar 16, 2015
MY FRONT PASSENGER SIDE BRAKE LINE BURST SUDDENLY UNDER BRAKING WHILE EXITING THE HIGHWAY AT 70MPH. IT APPEARS ALL OTHER LINES ARE RUSTY AS WELL AND COULD RESULT IN ANOTHER FAILURE. I LOVE IN MINNESOTA SO SALT COULD CONTRIBUTE, BUT IT WAS DEFINITELY CORPORATE NEGLIGENCE. THE AGENCY FAILED TO ISSUE A RECALL FOR THIS IN 2015 FOR GM TRUCKS. I THINK THIS IS A MUCH LARGER ISSUE FOR ALL W-BODY GM CARS A... Read more
Incident date: Aug 18, 2016
POWER STEERING MOTOR AND THE ELECTRONICAL CONTROL STABILIZER THE STEERING WHEEL IS HARD TO TURN BECAUSE IT MALFUNCTION AND I KNOW YOU'LL HAVE A RECALL FOR THAT I TOOK IT TO A MECHANIC AND HE SAID THAT'S WHAT IT IS HE HOOKED THE COMPUTER UP TO IT HE EVEN TOLD ME THAT THERE IS A RECALL I SHOULD CONTACT GMC.
Crash
Incident date: Aug 18, 2016
POWER STEERING MOTOR AND THE ELECTRONICAL CONTROL STABILIZER THE STEERING WHEEL IS HARD TO TURN BECAUSE IT MALFUNCTION AND I KNOW YOU'LL HAVE A RECALL FOR THAT I TOOK IT TO A MECHANIC AND HE SAID THAT'S WHAT IT IS HE HOOKED THE COMPUTER UP TO IT HE EVEN TOLD ME THAT THERE IS A RECALL I SHOULD CONTACT GMC.
Crash
Incident date: Aug 18, 2016
POWER STEERING MOTOR AND THE ELECTRONICAL CONTROL STABILIZER THE STEERING WHEEL IS HARD TO TURN BECAUSE IT MALFUNCTION AND I KNOW YOU'LL HAVE A RECALL FOR THAT I TOOK IT TO A MECHANIC AND HE SAID THAT'S WHAT IT IS HE HOOKED THE COMPUTER UP TO IT HE EVEN TOLD ME THAT THERE IS A RECALL I SHOULD CONTACT GMC.
Crash
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT EXPERIENCED AN ISSUE WITH THE VEHICLE IDLING ROUGHLY AND DECELERATING. THE DEALER DIAGNOSED THAT THE VEHICLE MISFIRED; HOWEVER, THE DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFCATURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT PROVIDED.
PONTIAC
GRAND PRIX
(2001) - ENGINE
Aug 19, 2016
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS ... Read more
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE FAN USED FOR THE AIR CONDITIONING AND THE HEATER THROUGHOUT THE VEHICLE REMAINED ACTIVATED WHEN THE VEHICLE WAS OFF OR ON. THERE WAS ALSO CONDENSATION ON THE FLOOR THROUGHOUT THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE ABNORMAL CONDENSATION ORIGINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE... Read more
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GTO. THE CONTACT STATED THAT THE FAN USED FOR THE AIR CONDITIONING AND THE HEATER THROUGHOUT THE VEHICLE REMAINED ACTIVATED WHEN THE VEHICLE WAS OFF OR ON. THERE WAS ALSO CONDENSATION ON THE FLOOR THROUGHOUT THE VEHICLE. THE CONTACT DID NOT KNOW WHERE THE ABNORMAL CONDENSATION ORIGINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE... Read more
Incident date: Aug 18, 2016
SERVICE AIR BAG (RED LIGHT) CAME ON WHILE DRIVING ON CITY STREET WITH PASSENGER SIDE AIR BAG TURNED OFF AND NOTHING ON PASSENGER SEAT. HAD VEHICLE DIAGNOSED AND WAS TOLD IT WAS FAULTY PPS MODULE IN PASSENGER SEAT. VEHICLE HAS 52'000 MILES.
Incident date: Aug 19, 2016
I HAD THE RECALLS ALL FIXED AS SOON AS I WAS AWARE OF THEM. A FEW MONTHS LATER MY BRAKE LIGHTS STARTED FLASHING AS I WAS DRIVING. I TOOK IT TO A DEALER AND $300 LATER IT WAS FIXED. THEY SAID I HAD TO PAY SINCE THE RECALL HAD ALREADY BEEN TAKEN CARE OF. A FEW MONTHS LATER AND HERE I AM AGAIN WITH THE AIRBAG REPORTING PROBLEMS AS WORKING AND NOT WORKING. ALSO NOW MY BRAKE LIGHTS ARE STAYING ON AS I ... Read more
Incident date: Aug 19, 2016
I HAD THE RECALLS ALL FIXED AS SOON AS I WAS AWARE OF THEM. A FEW MONTHS LATER MY BRAKE LIGHTS STARTED FLASHING AS I WAS DRIVING. I TOOK IT TO A DEALER AND $300 LATER IT WAS FIXED. THEY SAID I HAD TO PAY SINCE THE RECALL HAD ALREADY BEEN TAKEN CARE OF. A FEW MONTHS LATER AND HERE I AM AGAIN WITH THE AIRBAG REPORTING PROBLEMS AS WORKING AND NOT WORKING. ALSO NOW MY BRAKE LIGHTS ARE STAYING ON AS I ... Read more
Incident date: Jun 3, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING AT ANY SPEED, THE POWER STEERING FAILED AND THE VEHICLE SWERVED TO THE RIGHT AND LEFT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE MECHANIC, BUT WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,... Read more
Incident date: Aug 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED ON THE VEHICLE. THE BRAKE LIGHTS WOULD DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED WITH GREAT FORCE. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE DIAGNOSIS WAS INCORRECT BECAUSE THE PEDAL POSITION SENSOR HAD... Read more
Incident date: Aug 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED ON THE VEHICLE. THE BRAKE LIGHTS WOULD DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED WITH GREAT FORCE. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE DIAGNOSIS WAS INCORRECT BECAUSE THE PEDAL POSITION SENSOR HAD... Read more
Incident date: Aug 28, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED ON THE VEHICLE. THE BRAKE LIGHTS WOULD DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED WITH GREAT FORCE. THE FAILURE WAS INTERMITTENT. THE DEALER DIAGNOSED THAT THE PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT BELIEVED THAT THE DIAGNOSIS WAS INCORRECT BECAUSE THE PEDAL POSITION SENSOR HAD... Read more
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HORN WORKED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE AIR BAG MELTED ONTO THE ELECTRICAL PARTS INSIDE THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Incident date: Aug 10, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE HORN WORKED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE AIR BAG MELTED ONTO THE ELECTRICAL PARTS INSIDE THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.