Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Jul 14, 2016
TAKATA RECALL MY FIRST CALL TO PONTIAC 1-800-762-2737 WAS ON JULY 14, 2016 AFTER I TOOK MY CAR TO RACEWAY CHEVROLET FOR THE TAKATA RECALL. WHEN THEY FINISHED, THE AIR BAG COVER WAS UP ABOUT 3 INCHES FROM THE DASH BOARD, I GOT THE CLERK TO COME SEE. SHE SAID IT SHOULD NOT BE LIKE THAT AND GOT THE MECHANIC. HE STARTED PUSHING DOWN ON THE AIR BAG COVER TRYING TO MAKE IT GO DOWN, I TOLD HIM TH... Read more
Incident date: Sep 10, 2016
WHEN I START THE CAR, I GET A POWER STEERING FAILURE AND CANNOT MOVE THE SHEERING WHEEL. I HAVE TO SHUT IT OFF TO GET IT WORKING AND HAS HAPPENED ABOUT 8 TIMES. TODAY THE CAR WAS ON AND WAS GOING TO PARK MY CAR, MOVING SLOWLY AND THE POWER STEERING CUT OFF. I HAD TO RESTART MY VEHICLE TO GET THE POWER STEERING TO WORK AGAIN. THE SIGNAL FOR A POWER STEERING POWER COMES UP ON THE DASH BOARD. WH... Read more
PONTIAC
GRAND PRIX
(1999) — ENGINE
Oct 13, 2016
Incident date: Sep 24, 2016
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE) TWO DAYS BEFORE THE VEHICLE CAUGHT FIRE. AFTER DRIVING APPROXIMATELY 40 MPH, THE CONTACT OBSERVED AN ABNORMAL ODOR AND BLACK SMOKE EMITTED FROM THE HOOD WITHOUT WARNING. WHEN THE CONTACT OPENED THE HOOD, FLAMES WERE PRESENT. THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. T... Read more
Fire
PONTIAC
GRAND PRIX
(2007) — AIR BAGS
Oct 12, 2016
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING, THE AIR BAGS DEACTIVATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A SODA BOTTLE UNPLUGGED THE AIR BAGS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Incident date: Oct 5, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE PASSENGER SIDE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NO... Read more
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DI... Read more
Incident date: Oct 1, 2016
THE AIR BAG DOESN'T WORK AND THE LIGHT FLASHES "SERVICE AIRBAG," AND, WHILE PUMPING THE BRAKES TO STOP, YOU HAVE TO PUMPS TWICE BEFORE THE CAR REACTS TO THE COMMAND. I HAD THE PADS REPLACED BUT THE CAR OPERATES THE SAME AS BEFORE.
Incident date: Oct 1, 2016
THE AIR BAG DOESN'T WORK AND THE LIGHT FLASHES "SERVICE AIRBAG," AND, WHILE PUMPING THE BRAKES TO STOP, YOU HAVE TO PUMPS TWICE BEFORE THE CAR REACTS TO THE COMMAND. I HAD THE PADS REPLACED BUT THE CAR OPERATES THE SAME AS BEFORE.
Incident date: Oct 1, 2016
THE AIR BAG DOESN'T WORK AND THE LIGHT FLASHES "SERVICE AIRBAG," AND, WHILE PUMPING THE BRAKES TO STOP, YOU HAVE TO PUMPS TWICE BEFORE THE CAR REACTS TO THE COMMAND. I HAD THE PADS REPLACED BUT THE CAR OPERATES THE SAME AS BEFORE.
Incident date: Sep 21, 2016
THE AIR BAG LIGHT AND THE TIRE LIGHT BOTH COME ON (NOT NECESSARILY AT THE SAME TIME) FOR NO APPARENT REASON WHEN CAR IS STARTED, THE CAR IS NOT MOVING AT THIS TIME. THERE IS ALSO A "SERVICE AIR BAG" AND SERVICE TIRE MONITOR" WARNING ON THE RADIO DISPLAY. THIS DOES NOT HAPPEN EVERY TIME THE CAR IS STARTED. ALSO, IF THE LIGHTS, ETC. DO NOT COME ON WHEN STARTED, THEY DO NOT COME ON WHILE DRIVING, ONL... Read more
Incident date: Jul 1, 2016
TAKATA AIR BAG RECALL. IN JULY I WAS NOTIFIED OF THE RECALL. TO THIS DATE THERE IS NO REPAIR AVAILABLE. BASICALLY I CAN NOT LONGER USE THE VEHICLE IN THE WAY IT WAS DESIGNED AND THERE IS NO SOLUTION. APPARENTLY GM IS ACCEPTING RESPONSIBILITY BUT I HAVE NO RECOURSE BUT TO SUFFER THE LOSS OF VALUE OF MY VEHICLE. HOW CAN THE GOVERNMENT ALLOW THIS INDEFINITE SOLUTION.
Incident date: Sep 30, 2016
2008 PONTIAC G5, APPROX. 77,000 MILES. FAILED ANNUAL INSPECTION DUE TO FUEL LEAK IN FUEL LINE, DRIVERS SIDE, REAR, JUST IN FRONT OF TIRE. CLOSE INSPECTION OF FUEL LINE, SHOWED IT TO BE THE FUEL RETURN LINE, THAT HAD RUSTED A SMALL HOLE DUE TO SHIELDING THAT WAS AROUND THE LINE IN THAT AREA RETAINING MOISTURE (SHIELDING WAS FIBERGLASS LOOKING IN APPEARANCE AND COVERED IN SILVER COVERING AND MOST LI... Read more
PONTIAC
GRAND PRIX
(2006) — AIR BAGS
Oct 7, 2016
Incident date: Oct 1, 2016
TL* THE CONTACT OWNED A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE LOST CONTROL AND CRASHED INTO A UTILITY POLE CAUSING SIGNIFICANT DAMAGE TO THE FRONT END OF THE VEHICLE. DURING THE INCIDENT THE AIR BAGS DID NOT DEPLOY AND THE DRIVER SUSTAINED INJURIES TO BOTH SHOULDERS. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS TAKEN AT THE SCENE. ... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2002) — ENGINE AND ENGINE COOLING
Oct 6, 2016
Incident date: Oct 3, 2016
2002 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO ENGINE OIL DEPOSITS ONTO EXHAUST MANIFOLD RECALL NOTICE AND SEEKS REFUND FOR ENGINE COMPARTMENT FIRE DAMAGES. *SMD
Fire
Incident date: Sep 20, 2015
​ HI MY NAME IS [XXX] AND I HEAR THAT THERE HAS BEEN SOME AIRBAG RECALLS SINCE 2014 AND I AM NOT SURE IF IT IS TO LATE OR NOT AND I AM NOT SURE IF WE CAN EVEN GET ANY MONEY AND IF WE CAN I AM NOT SURE HOW MUCH WE CAN GET AND IF WE CAN I REALLY WISH MY HUSBAND AND I COULD GET 80 MILLIONS DOLLARS. BUT MY HUSBAND AND I WAS IN A REAL BAD CAR ACCIDENT ON FEBRUARY 20, 2015 AND I AM NOT SUR... Read more
Crash
1 injured
Incident date: Oct 1, 2016
2009 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER SIDE AIRBAG RECALL NOTICE. *SMD
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Sep 20, 2016
AT 60,000 MILES THE POWER STEERING ALERT CAME ON THE DIC AND THE STEERING WAS VERY HARD. I TURNED THE CAR OFF AND BACK ON AND IT RESET. I DIDN'T HAVE ANY ISSUES UNTIL RECENTLY. I REPLACED THE WHOLE STEERING COLUMN AND EVERYTHING TO DO WITH THE SUSPENSION IN THIS CAR COSTING ME OVER $2500 DOLLARS. THE PAST MONTH THE WHEEL HAS BEEN SHAKING BADLY AND WHEN DRIVING THE STEERING WHEEL WILL PULL EACH ... Read more
Incident date: Sep 20, 2016
AT 60,000 MILES THE POWER STEERING ALERT CAME ON THE DIC AND THE STEERING WAS VERY HARD. I TURNED THE CAR OFF AND BACK ON AND IT RESET. I DIDN'T HAVE ANY ISSUES UNTIL RECENTLY. I REPLACED THE WHOLE STEERING COLUMN AND EVERYTHING TO DO WITH THE SUSPENSION IN THIS CAR COSTING ME OVER $2500 DOLLARS. THE PAST MONTH THE WHEEL HAS BEEN SHAKING BADLY AND WHEN DRIVING THE STEERING WHEEL WILL PULL EACH ... Read more
Incident date: Oct 2, 2016
I BOUGHT THIS CAR BRAND NEW. IT IS A PONTIAC G 6 GT CONVERTIBLE WITH AN OPTIONAL GTP HIGH OUTPUT ENGINE AND DRIVETRAIN. THIS IS A TOP OF THE LINE VEHICLE WITH ALL OPTIONS. SINCE NEW, THE VEHICLE DOES NOT STEER WELL. IT LURCHES UNEXPECTEDLY FROM SIDE TO SIDE WHEN GOING AROUND TURNS OR JUST STRAIGHT AHEAD. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 28,000 MILES ON IT AS OF TODAY. IT IS STILL I... Read more
Incident date: Oct 2, 2016
I BOUGHT THIS CAR BRAND NEW. IT IS A PONTIAC G 6 GT CONVERTIBLE WITH AN OPTIONAL GTP HIGH OUTPUT ENGINE AND DRIVETRAIN. THIS IS A TOP OF THE LINE VEHICLE WITH ALL OPTIONS. SINCE NEW, THE VEHICLE DOES NOT STEER WELL. IT LURCHES UNEXPECTEDLY FROM SIDE TO SIDE WHEN GOING AROUND TURNS OR JUST STRAIGHT AHEAD. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 28,000 MILES ON IT AS OF TODAY. IT IS STILL I... Read more
Incident date: Oct 2, 2016
I BOUGHT THIS CAR BRAND NEW. IT IS A PONTIAC G 6 GT CONVERTIBLE WITH AN OPTIONAL GTP HIGH OUTPUT ENGINE AND DRIVETRAIN. THIS IS A TOP OF THE LINE VEHICLE WITH ALL OPTIONS. SINCE NEW, THE VEHICLE DOES NOT STEER WELL. IT LURCHES UNEXPECTEDLY FROM SIDE TO SIDE WHEN GOING AROUND TURNS OR JUST STRAIGHT AHEAD. IT HAS BEEN VERY WELL TAKEN CARE OF AND ONLY HAS 28,000 MILES ON IT AS OF TODAY. IT IS STILL I... Read more
PONTIAC
GRAND PRIX
(1997) — VEHICLE SPEED CONTROL
Oct 5, 2016
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. AFTER STOPPING AT A STOP SIGN FROM 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING, BUT THEN FAILED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK, SMOKE BEGAN TO EMIT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPA... Read more
Fire
PONTIAC
GRAND PRIX
(1997) — ENGINE
Oct 5, 2016
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. AFTER STOPPING AT A STOP SIGN FROM 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING, BUT THEN FAILED. IN ADDITION, WHEN THE VEHICLE WAS IN PARK, SMOKE BEGAN TO EMIT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPA... Read more
Fire
PONTIAC
GRAND PRIX
(2001) — ENGINE
Oct 5, 2016
Incident date: Oct 4, 2016
BURNT VALVE IT ONLY RUNS ON 5 CYLINDERS INSTEAD OF 6 THE REPAIR IS 3,200 QUOTED BY MECHANIC.
PONTIAC
GRAND PRIX
(2001) — ENGINE
Oct 5, 2016
Incident date: Oct 5, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(2004) — ENGINE
Oct 5, 2016
Incident date: Oct 3, 2016
BURNT VALVE SHOULD BE 6 CYLINDER ONLY RUNS ON 5 CYLINDERS AS A RESULT OF THE VALVE COVERED GASKET. WILL COST OVER 3 GRAND TO FIX. AS QUOTED BY MECHANIC. I SUBMITTED AN EARLY ONE COMPLAINT BUT THE SYSTEM PUT IN 2001 IT WAS SUPPOSED TO BE 2004. 2004 PONTIAC GRAND PRIX NOT 2001, 2004. IT SHAKES A LOT WHEN YOU TRY TO DRIVE IT. I NEVER GOT A RECALL NOTICE ON ENGINE PROBLEM. I GOT ONE FOR THE KEY PROBL... Read more
Incident date: Jun 1, 2013
THE PASSENGER OCCUPANCY SENSOR HAS FAILED AND HAS DISABLED MY AIRBAG SYSTEM. THE AIRBAG WARNING LIGHT IS LIT ON MY DASH BOARD AND A MESSAGE APPEARS ON THE DLC AT STARTUP. THE PASSENGER AIRBAG (AND POSSIBLY THE DRIVER AIRBAG) ARE OFF FOR THE DURATION OF THE DRIVE REGARDLESS OF PASSENGER OCCUPANCY.
Incident date: Oct 4, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING SYSTEM CHIMED WHETHER THE SEAT BELTS WERE BEING USED OR NOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 170,607.
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,802.
PONTIAC
GRAND PRIX
(1999) — ENGINE AND ENGINE COOLING
Oct 4, 2016
Incident date: Mar 12, 2014
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE WITNESS STATED THAT THE FIRE STARTED UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WAS NO POLICE OR INJURY REPORT. THE VEHICLE WAS COMPLETELY DESTROYED ... Read more
Fire
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Oct 4, 2016
Incident date: Mar 12, 2014
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE WITNESS STATED THAT THE FIRE STARTED UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WAS NO POLICE OR INJURY REPORT. THE VEHICLE WAS COMPLETELY DESTROYED ... Read more
Fire
Incident date: Oct 2, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAS ABLE TO RESTART THE VEHICLE AFTER 60 SECONDS. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Oct 2, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAS ABLE TO RESTART THE VEHICLE AFTER 60 SECONDS. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Sep 18, 2016
AS I START DRIVE MY DASH WITH DISPLAY POWER STEERING THEN THE STEERING WILL BECOME TIGHT THEN UNABLE TO DRIVE. I TURN IT OFF AND RESTART MY VEHICLE AND THEN IT WILL DRIVE THIS HAS HAPPENED TWICE.ON A CITY STREET IN MOTION.
Incident date: Aug 7, 2016
AIR BAG FAULT LIGHT COMES ON WHEN CAR IS STARTED, WHICH MEANS THAT THE AIR BAGS WILL NOT WORK. THERE IS AN AIR BAG RECALL TO THIS CAR, BUT THEY WILL NOT FIX MY CAR'S FAULT LIGHT PROBLEM. THIS IS A BIG SAFETY DEFECT THAT MANY GM HAVE, ACCORDING TO YOUR WEBSITE. THANK YOU MY CAR HAS 30,000 MILES ON IT. *TR
PONTIAC
GRAND PRIX
(2001) — ELECTRICAL SYSTEM
Oct 3, 2016
Incident date: Mar 23, 2008
MY VEHICLE CAUGHT ON FIRE WHILE IN MOTION. THIS HAPPENED DURING A TRIP TO NUEVO LAREDO, TAMAULIPAS MEXICO. IT WAS REPORTED TO GM IN DETAIL AND EXTENSIVELY, A COPY OF THE TITLE, AN AFFIDAVIT AND THE INVOICE WHERE THE REMAINING WERE SOLD TO A JUNK YARD WERE ALL MAILED TO AN ADDRESS PROVIDED. I NEVER RECEIVED A RESPONSE FROM GM. EVERY PHONE NUMBER THAT HAS BEEN PROVIDED TO ME LEADS NOWHERE. I EMAILED... Read more
Fire
PONTIAC
GRAND PRIX
(2001) — ENGINE
Oct 3, 2016
Incident date: Mar 23, 2008
MY VEHICLE CAUGHT ON FIRE WHILE IN MOTION. THIS HAPPENED DURING A TRIP TO NUEVO LAREDO, TAMAULIPAS MEXICO. IT WAS REPORTED TO GM IN DETAIL AND EXTENSIVELY, A COPY OF THE TITLE, AN AFFIDAVIT AND THE INVOICE WHERE THE REMAINING WERE SOLD TO A JUNK YARD WERE ALL MAILED TO AN ADDRESS PROVIDED. I NEVER RECEIVED A RESPONSE FROM GM. EVERY PHONE NUMBER THAT HAS BEEN PROVIDED TO ME LEADS NOWHERE. I EMAILED... Read more
Fire
PONTIAC
GRAND PRIX
(2003) — ENGINE
Oct 3, 2016
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) MONTHS LATER. THE CONTACT EXITED THE VEHICLE, UPON RECEIVING NOTIFICATION OF THE RECALL, AND SMOKE APPEARED IN THE ENGINE COMPARTMENT. A FIREFIGHTER EXTINGUISHED THE FLAMES AND PR... Read more
Fire
PONTIAC
BONNEVILLE
(2005) — AIR BAGS
Oct 3, 2016
Incident date: Sep 10, 2016
THE AIRBAG LIGHT CAME ON. I WAS TOLD THE AIRBAG WILL NOW ONLY WORK IF THE STEERING WHEEL IS STRAIGHT. IF IT IS TURNED AND I GET HIT, THE AIRBAG WILL NOT DEPLOY.
Incident date: Sep 28, 2016
MY 2009 PONTIAC VIBE 2.4L ENGINE HAD EXCESSIVE OIL BURNING AND IT WENT FROM BAD TO WORSE IN A MATTER OF DAYS. I HAD IT LOOKED AT AND THE PISTON RINGS WERE FAULTY, WHICH THEN LED TO MY ENGINE SEIZING, AND ALSO MY SEAT BELT BUCKLE WHICH CONNECTS TO THE SEAT WILL NOT LATCH IN THE DRIVERS SIDE IN THE DRIVERS CHAIR AND AND ALSO THE DRIVERS SIDE PASSENGER SEAT WHICH IS MAJOR SAFETY HAZARD. MY ENGINE WAS... Read more
Incident date: Sep 28, 2016
MY 2009 PONTIAC VIBE 2.4L ENGINE HAD EXCESSIVE OIL BURNING AND IT WENT FROM BAD TO WORSE IN A MATTER OF DAYS. I HAD IT LOOKED AT AND THE PISTON RINGS WERE FAULTY, WHICH THEN LED TO MY ENGINE SEIZING, AND ALSO MY SEAT BELT BUCKLE WHICH CONNECTS TO THE SEAT WILL NOT LATCH IN THE DRIVERS SIDE IN THE DRIVERS CHAIR AND AND ALSO THE DRIVERS SIDE PASSENGER SEAT WHICH IS MAJOR SAFETY HAZARD. MY ENGINE WAS... Read more
Incident date: Sep 23, 2016
DRIVER SEAT BELT IS FULLY EXTENDED AND WILL NOT RETRACT. WHEN GETTING INTO CAR AND PLACING SEAT BELT ON, IT FULLY EXTENDED AND WOULD NOT RETRACT.
Incident date: Aug 13, 2012
I WAS ENTERING THE HIGHWAY ON THE ON RAMP, JUST AT THE END OF THE RAMP AND MERGING ON I HEARD WHAT SOUNDED LIKE A GUN SHOT GO OFF AND THEN HAD SHATTERED GLASS FLYING INTO MY FACE. I WAS JUST ABOUT AT HIGHWAY SPEEDS. I WAS ABLE TO SAFELY GET TO THE SHOULDER AND STOP. I INSPECTED WHAT HAD HAPPENED AND FOUND THAT MY SUNROOF SPONTANEOUSLY EXPLODED ON ME. GLASS WAS EVERYWHERE, INCLUDING ALL OVER ME. WH... Read more
Incident date: Mar 1, 2007
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED ON AND OFF OCCASIONALLY. ALSO, THE GEAR SHIFTER WOULD NOT SWITCH OUT OF THE PARK ... Read more
Incident date: Mar 1, 2007
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED ON AND OFF OCCASIONALLY. ALSO, THE GEAR SHIFTER WOULD NOT SWITCH OUT OF THE PARK ... Read more
Incident date: Mar 1, 2007
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED ON AND OFF OCCASIONALLY. ALSO, THE GEAR SHIFTER WOULD NOT SWITCH OUT OF THE PARK ... Read more
Incident date: Mar 1, 2007
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED ON AND OFF OCCASIONALLY. ALSO, THE GEAR SHIFTER WOULD NOT SWITCH OUT OF THE PARK ... Read more
Incident date: Jul 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more