Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Oct 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(1996) — STEERING
Oct 27, 2016
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, THE POWER STEERING MALFUNCTIONED. IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO THE LEFT. THE CONTACT HAD TO EXERT FORCE UPON THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 106,998. THE VIN WAS NOT AVAILABLE.
PONTIAC
GRAND PRIX
(2007) — STRUCTURE:BODY
Oct 27, 2016
Incident date: Oct 25, 2016
MY DAUGHTERS CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY. ALL THE FRONT END IS BURNT. NEVER RECEIVED A RECALL NOTICE
Fire
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Oct 27, 2016
Incident date: Oct 25, 2016
MY DAUGHTERS CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY. ALL THE FRONT END IS BURNT. NEVER RECEIVED A RECALL NOTICE
Fire
PONTIAC
GRAND PRIX
(2007) — ENGINE
Oct 27, 2016
Incident date: Oct 25, 2016
MY DAUGHTERS CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY. ALL THE FRONT END IS BURNT. NEVER RECEIVED A RECALL NOTICE
Fire
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING:HEADLIGHTS
Oct 26, 2016
Incident date: May 2, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A RANDOM SHORT AND THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT HAD TO APPLY THE HIGH BEAMS DUE TO THE PROGRESSING FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING, HEADLIGHTS). THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V4... Read more
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING DURING THE EVENING HOURS, THE HEADLIGHTS WERE INOPERABLE. THE HEADLIGHTS WERE REPLACED TWICE WITHIN A ONE YEAR PERIOD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE SINCE THE PURCHASING THE VEHICLE IN APRIL OF 2015. THE CONTACT DOES NOT HAVE THE HEAD LIGHT INFORMATION. THE MANUFACTU... Read more
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 60 MPH, A FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS INSPECTED BY A CERTIFIED INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A HOLE IN THE FUEL PUMP THAT WAS LEAKING FUEL AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13E043000 (EQUIPMENT, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTI... Read more
Incident date: May 26, 2016
I'VE PURCHASED VEHICLE IN MAY2016. I NOTICE ALIGNMENT AND SUSPENSION ISSUE RIGHT AWAY. I WAS TOLD THEY WOULD FIX DRIFTING PROBLEMS I GOT IT IN RIGHTING. I'VE HAD SIX ALIGNMENT. I DRIVE TERRIFIED EVERYDAY. NO ONE CAN FIGURE OUT WHY CAR JUST DON'T DRIVE STRAIGHT. THE CAR STEERING SEEMS LIKE IT DON'T MATCH UP WITH MY TURNS. OR LIKE IT DOES NOT HUG THE ROAD.VERY SCARY WHEN WINDY ESPECIALLY WHEN RAINY... Read more
Incident date: May 26, 2016
I'VE PURCHASED VEHICLE IN MAY2016. I NOTICE ALIGNMENT AND SUSPENSION ISSUE RIGHT AWAY. I WAS TOLD THEY WOULD FIX DRIFTING PROBLEMS I GOT IT IN RIGHTING. I'VE HAD SIX ALIGNMENT. I DRIVE TERRIFIED EVERYDAY. NO ONE CAN FIGURE OUT WHY CAR JUST DON'T DRIVE STRAIGHT. THE CAR STEERING SEEMS LIKE IT DON'T MATCH UP WITH MY TURNS. OR LIKE IT DOES NOT HUG THE ROAD.VERY SCARY WHEN WINDY ESPECIALLY WHEN RAINY... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Oct 25, 2016
Incident date: Oct 1, 2016
MY LOW BEAMS WILL GO OUT WITHOUT ANY WARNING, NOT CONSISTENT. THIS HAPPENS ON HIGHWAY OR CITY. THEY WILL COME BACK AFTER A FEW MINUTES, OR SOMETIMES DAYS. I STILL HAVE HIGH BEAMS
PONTIAC
GRAND PRIX
(2002) — ENGINE
Oct 24, 2016
Incident date: Mar 8, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT HE DID NOT EXPERIENCE ANY OIL LEAKS PRIOR TO THE RECALL REPAIRS. HOWEVER, AFTER THE REPAIR, THE VEHICLE BEGAN TO LEAK OIL EXCESSIVELY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO CLAIMED THAT THE OIL LEAK WAS NOT... Read more
Incident date: Oct 23, 2016
I PUT IN A COMPLAINT ABOUT MY G6 JUST THE OTHER DAY AND THE POWER STEERING FLUCTUATING ON AND OFF AND MY STEERING WHEEL MOVING UNCONTROLLABLY WHILE IN IDLE. I STATED HOW I HAVE AN 18 MONTH OLD AND HATE DRIVING WITH HER IN THE CAR BECAUSE I WAS AFRAID THE POWER STEERING WOULD GO OUT WHILE DRIVING. UNFORTUNATELY, THAT HAPPENED OVER THE WEEKEND. I WAS DRIVING HOME AND THE POWER STEERING LIGHT CAME ON... Read more
Incident date: Oct 23, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000. ...UPDATED 12/28/16 *BF THE DEALER REPLACED THE PPM MODULE IN THE PASSENGER SEAT. UPDATED 01/04/17.*JB
Incident date: Oct 19, 2016
THE PASSENGER OCCUPANCY SENSOR FAILED AT ABOUT 47,000 MILES.
Incident date: Oct 24, 2016
MY TILT STEERING WHEEL COLUMN WOBBLES FROM SIDE TO SIDE, IT WOULD NEVER STAY LOCKED IN ONE POSITION AND WITH TIME IT STARTED TO MOVE WHILE DRIVING, PEOPLE HAVE ATTEMPTED TO FIX IT, BUT IT DOESN'T LAST AND I CAN'T GET A SAFETY INSPECTION BECAUSE OF IT, THE INSPECTOR SAYS IT IS TOO DANGEROUS. IT HAS NEVER BEEN WRECKED OR DAMAGED AND WAS BOUGHT BRAND NEW, IT ABOUT 123,000 MILES ON IT. WHEN I TURN TO... Read more
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Oct 17, 2016
POWER STEERING WARNING BEGAN COMING ON A FEW MONTHS AGO ON THE DISPLAY. THE STEERING WHEEL WOULD NOT TURN WHEN THIS WOULD HAPPEN. THE CAR WOULD HAVE TO BE SHUT OFF AND RESTARTED TO GET THE WARNING TO GO AWAY AND THE WHEEL TO TURN. SOMETIMES IT TOOK MORE THAN ONE ATTEMPT. AT ONE POINT IT TOOK HALF AN HOUR OF RESTARTING THE CAR TO GET THE POWER STEERING TO WORK. I NOTICED WHEN THE CAR WAS IN IDLE, T... Read more
Incident date: Jun 27, 2015
TL* THE CONTACT OWNED A 2007 PONTIAC VIBE. WHILE ATTEMPTING TO AVOID A CRASH, THE CONTACT CRASHED INTO A DITCH AT 45 MPH. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE PASSENGER SIDE AIR BAG DEPLOYED AND METAL FRAGMENTS DISCHARGED. THE FRONT SEAT PASSENGER SUSTAINED A FRACTURED COLLAR BONE, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED FACIAL LACERATIONS AND A HE... Read more
Crash
2 injured
Incident date: Oct 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Jul 1, 2016
TAKATA RECALL. COMPANY IS NOT DOING ENOUGH FOR CUSTOMERS TO REMEDY THE SITUATION. RECALL LETTER IS JULY 2016, THIS HAS BEEN 4 MONTHS WITHOUT THE USE OF MY FRONT SEAT. I'VE CALLED BOTH MY LOCAL DEALERSHIP AS WELL AS GM CORPORATE AND THEY ARE UNWILLING TO PROVIDE A RENTAL OR LOANER WHILE I WAIT. THEY ARE LITERALLY ROBBING ME OF FULL USE OF MY CAR. THEY ARE ALSO UNWILLING TO PROVIDE ANY KIND... Read more
PONTIAC
GRAND PRIX
(2006) — ENGINE
Oct 21, 2016
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE ALSO EXPERIENCED OVER... Read more
PONTIAC
GRAND PRIX
(2006) — STEERING
Oct 21, 2016
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE ALSO EXPERIENCED OVER... Read more
Incident date: Oct 19, 2016
PASENGER PRESENCE MODULE HAS FAILED 3 TIMES. EACH REPAIR IN EXCESS OF $1000. CAR IS LOW MILEAGE AND WELL MAINTAINED. TECHNICIAN REPAIRING THE CAR INDICATED THEY BELIEVE IT IS A DEFECTIVE PART. DATES OF FAILURE REPAIR: 12/09/09, 12/05/12 AND 10/19/16. EACH TIME THE SAME PART AND SAME DIAGNOSTIC CODE FAILURE. ALL SERVICED BY GM SERVICE. FILED COMPLAINT WITH GM CASE # 8-2463003227 ON 10/21/16. RELIEF... Read more
Incident date: Oct 17, 2016
TL* THE CONTACT OWNED A 2009 PONTIAC G6. WHILE DRIVING 50 MPH, THE CONTACT ATTEMPTED TO AVOID AN OBJECT IN THE ROAD. AS A RESULT, THE VEHICLE DROVE INTO A DITCH AND ROLLED OVER SEVERAL TIMES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash
Incident date: Dec 1, 2015
I PURCHASED THIS CAR FROM A PREVIOUS OWNER ABOUT A YEAR AGO AND I HAVE REPLACE THE LOW BEAM BULBS 3 TIMES AND IT ONLY LAST A FEW DAYS. I CAN BANG ON THE HEADLIGHT AND IT WILL COME BACK ON FOR A DAY OR SO BUT THEN TURNS OFF AGAIN. IT IS USUALLY THE DRIVERS SIDE BUT SOMETIMES THE PASSENGER SIDE AS WELL. AFTER SEARCHING FOR ANSWERS I HAVE HEARD OTHERS COMPLAIN OF THE SAME ISSUE. I AM WORRIED THAT T... Read more
Incident date: Jul 31, 2016
WHEN DRIVING ON CITY STREETS, HIGHWAYS AND THE INTERSTATE, MY POWER STEERING JUST GOES OUT. COMPLETELY STOPS WORKING. ALSO, SOMETIMES MY CRUISE CONTROL WON'T WORK BECAUSE MY BRAKE LIGHTS GO ON WITHOUT MY PRESSING THE BRAKE. WHEN I DO PRESS THE BRAKE THE LIGHTS GO OFF. (ALSO ON CITY STREETS, HIGHWAYS AND INTERSTATE). AND SOMETIMES I CANNOT MOVE THE SHIFTER FROM PARK WITHOUT A LOT OF WORK. LIKE PRES... Read more
Incident date: Jul 31, 2016
WHEN DRIVING ON CITY STREETS, HIGHWAYS AND THE INTERSTATE, MY POWER STEERING JUST GOES OUT. COMPLETELY STOPS WORKING. ALSO, SOMETIMES MY CRUISE CONTROL WON'T WORK BECAUSE MY BRAKE LIGHTS GO ON WITHOUT MY PRESSING THE BRAKE. WHEN I DO PRESS THE BRAKE THE LIGHTS GO OFF. (ALSO ON CITY STREETS, HIGHWAYS AND INTERSTATE). AND SOMETIMES I CANNOT MOVE THE SHIFTER FROM PARK WITHOUT A LOT OF WORK. LIKE PRES... Read more
Incident date: Feb 20, 2015
HI MY NAME IS [XXX] AND I AM NOT SURE IF I EVEN HAVE A CASE NUMBER AND I IF I DO I AM NOT SURE WHAT MY CASE NUMBER IS BUT OUR HOME ADDRESS IS [XXX] AND MY HUSBAND AND I WERE IN A REAL BAD CAR ACCIDENT ON FEBRUARY 20, 2015 AND THE ACCIDENT HAPPEN AT 7:30 PM AND THE ACCIDENT HAPPEN ON [XXX] AND I AM NOT SURE WEATHER OR NOT IF THE AIRBAG HAD EVEN CASE ALL THE INJURY'S THAT MY HUSBAND AND I HAVE TO... Read more
Crash
2 injured
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LAMPS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRICAL STABILITY CONTROL, EXTERIOR LIGH... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LAMPS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRICAL STABILITY CONTROL, EXTERIOR LIGH... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LAMPS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRICAL STABILITY CONTROL, EXTERIOR LIGH... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LAMPS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRICAL STABILITY CONTROL, EXTERIOR LIGH... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LAMPS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRICAL STABILITY CONTROL, EXTERIOR LIGH... Read more
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LAMPS ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRICAL STABILITY CONTROL, EXTERIOR LIGH... Read more
Incident date: Jun 15, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VEERED IN BOTH DIRECTIONS. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS IN ORDER TO KEEP THE VEHICLE IN POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ... Read more
Incident date: Oct 16, 2016
I WAS DRIVING MY VEHICLE DOWN A MOUNTAIN WHEN THE POWER STEERING LIGHT CAME ON AND ITS ALSO SAYING SERVICE ENC AND ALSO THE TRACTION LIGHT CAME ON, THE STEERING WAS REAL HARD FOR ME TO CONTROL GOING AROUND THE CURVES, AS SOON AS I GOT DOWN I PULLED OVER TO THE SIDE, TURNED OFF MY ENGINE, TURNED IT BACK ON AGAIN AND THE LIGHTS WHERE OFF, AS SOON AS I STARTED DRIVING IT SEEMED LIKE MY STEERING ON M... Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: Sep 8, 2016
ON 95 HIGHWAY SOUTH NEAR CARSON VA A WHITE BIG BAG FELL OFF A TRACTOR TRAILER IN WAS ON THE HIGHWAY ROAD IT DAMAGE MY RADIATOR AND BACK END OF MY CAR. REPAIRS HAD TO BE DONE TO MYBCAR
Crash
Incident date: Sep 8, 2016
ON 95 HIGHWAY SOUTH NEAR CARSON VA A WHITE BIG BAG FELL OFF A TRACTOR TRAILER IN WAS ON THE HIGHWAY ROAD IT DAMAGE MY RADIATOR AND BACK END OF MY CAR. REPAIRS HAD TO BE DONE TO MYBCAR
Crash
Incident date: Oct 16, 2016
POT HOLE ON CRATER ROAD PETERSBURG, VA MESSED UP RIM AND TIRE
Incident date: Oct 15, 2016
THERE WAS ALREADY A RECALL ON THE DYSFUNCTION OF THE BRAKE LIGHTS. I GOT IT FIXED, ACCORDING TO THE RECALL. ALL SEEMED WELL, BUT I AM NOW ABOUT A YEAR (LONGER?) AFTER THE RECALL AND IT SEEMS TO NOT HAVE WORKED. I KNOW, VERY WELL, OF SOMEONE WHO OWNS A YEAR LATER OF THE SAME CAR, HAD THE SAME RECALL, AND IT ALSO ENDED UP GOING BACK TO THE MALFUNCTIONING. I KNOW TOO WELL, A SERVICE ISN'T GUARANTE... Read more
Incident date: Sep 21, 2016
A FRIEND FOLLOWING ME 09-21-2016 NOTICED MY BRAKE LIGHTS WERE ON CONSTANTLY. DRIVING HOME THAT NIGHT I COULD TELL THE BRAKE LIGHT STAYED ON, UNLESS I WAS APPLYING THE BRAKE AND THEY WOULD GO OFF. ALSO CRUISE CONTROL WOULD NOT WORK. MADE AN APPOINTMENT WITH THE LOCAL GM DEALERSHIP WHERE THE CAR WAS PURCHASED NEW FOR 09-27-2016. DEALERSHIP DIAGNOSED CAR WITH A BAD BRAKE SWITCH. CAR WAS REPAIRED ... Read more
Incident date: Sep 21, 2016
A FRIEND FOLLOWING ME 09-21-2016 NOTICED MY BRAKE LIGHTS WERE ON CONSTANTLY. DRIVING HOME THAT NIGHT I COULD TELL THE BRAKE LIGHT STAYED ON, UNLESS I WAS APPLYING THE BRAKE AND THEY WOULD GO OFF. ALSO CRUISE CONTROL WOULD NOT WORK. MADE AN APPOINTMENT WITH THE LOCAL GM DEALERSHIP WHERE THE CAR WAS PURCHASED NEW FOR 09-27-2016. DEALERSHIP DIAGNOSED CAR WITH A BAD BRAKE SWITCH. CAR WAS REPAIRED ... Read more
Incident date: Sep 21, 2016
A FRIEND FOLLOWING ME 09-21-2016 NOTICED MY BRAKE LIGHTS WERE ON CONSTANTLY. DRIVING HOME THAT NIGHT I COULD TELL THE BRAKE LIGHT STAYED ON, UNLESS I WAS APPLYING THE BRAKE AND THEY WOULD GO OFF. ALSO CRUISE CONTROL WOULD NOT WORK. MADE AN APPOINTMENT WITH THE LOCAL GM DEALERSHIP WHERE THE CAR WAS PURCHASED NEW FOR 09-27-2016. DEALERSHIP DIAGNOSED CAR WITH A BAD BRAKE SWITCH. CAR WAS REPAIRED ... Read more