Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Oct 19, 2016
FOR THE LAST COUPLE MONTHS THE CHECK AIR BAG LIGHT COMES ON AND WON'T GO OFF. I TOOK TO DEALERSHIP AND THEY SAID THAT THEY HAVE NO RECALL INFORMATION ON IT. NOT SURE WHERE TO GO AFTER THAT. ALSO I HAD A RECALL FOR TRANSMISSION AND THEY SAID ITS NOT THE RECALL. MY TRANSMISSION WENT OUT. SO THAT COST A LOT OF MONEY OUT OF MY POCKET. JUST WONDERING WHERE TO GO FROM HERE?
Incident date: Oct 25, 2016
THE VEHICLE HAS A STRONG SMELL OF GAS BUT IT DOESN'T HAVE A RECALL FOR THE GAS TANK THAT PREVIOUS MODELS HAVE HAD. THE AUTO MECHANIC STATED THAT IT WAS A PROBLEM FROM THE DEALERSHIP AND THAT IT MAY HAVE BEEN RECALLED FOR POSSIBLE GAS LEAK AROUND THE TANK.
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE LOST STEERING ABILITY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 163,632.
Incident date: Oct 14, 2016
STRONG FUEL SMELL COMING FROM REAR OF VEHICLE. THIS APPEARS TO BE RELATED TO THE PLASTIC ELBOW GM USED IN THE FUEL PUMP ASSEMBLY. THIS IS A SIGNIFICANT SAFETY HAZARD. RESEARCH SHOWS THIS IS IS A KNOWN ISSUE WITH 2007 G5 MODELS AND OTHER GM VEHICLES AND HAVE ACTIVE RECALLS IN PLACE. THERE ARE SEVERAL NHTSA COMPLAINTS FOR THIS PROBLEM AND SAME MODEL/YEAR VEHICLE AS MINE. CONTACTED GM AND THEY REFUSE... Read more
Incident date: Oct 17, 2016
JUST ACQUIRED THE 2008PONTIAC G6 FOR MY SON. LEARNING THERE WERE 2 OPEN RECALLS ON IT. CALLED LOCAL GM SERVICE CENTER AND HAD THEM DONE. NOW A SEAT BELT LIGHT FOR THE DRIVERS SIDE POPS ON UPON STARTING THE CAR, DRIVING THE CAR AND ONLY GOES OFF WHEN THE CAR IS TURNED OFF. THERE'S A LIGHT FOR THE DRIVERS SIDE AIRBAG THAT STAYS ON. IT IS ON WHEN YOU START THE CAR, IT'S ON WHEN YOU DRIVE THE CAR... Read more
Incident date: Oct 17, 2016
JUST ACQUIRED THE 2008PONTIAC G6 FOR MY SON. LEARNING THERE WERE 2 OPEN RECALLS ON IT. CALLED LOCAL GM SERVICE CENTER AND HAD THEM DONE. NOW A SEAT BELT LIGHT FOR THE DRIVERS SIDE POPS ON UPON STARTING THE CAR, DRIVING THE CAR AND ONLY GOES OFF WHEN THE CAR IS TURNED OFF. THERE'S A LIGHT FOR THE DRIVERS SIDE AIRBAG THAT STAYS ON. IT IS ON WHEN YOU START THE CAR, IT'S ON WHEN YOU DRIVE THE CAR... Read more
Incident date: Oct 13, 2016
REPLACED PASSLOCK CYLINDER BECAUSE SECURITY LIGHT WOULD TURN ON AND UNABLE TO START VEHICLE, ENGINE WANTED TO TURN OFF WHEN DRIVING , AFTER REPLACEMENT, HAD TO REPLACE LOW COOLANT SENSOR, NOW RADIO, CLOCK, AND WIPERS DON'T WORK AND CAR IS WANTING TO STALL WHILE DRIVING, BATTERY LIGHT COMES ON AND HAVE TO PUT ON PARK AT A LIGHT AND PRESS THE GAS SO IT WON'T STALL . *TR
Incident date: Oct 13, 2016
REPLACED PASSLOCK CYLINDER BECAUSE SECURITY LIGHT WOULD TURN ON AND UNABLE TO START VEHICLE, ENGINE WANTED TO TURN OFF WHEN DRIVING , AFTER REPLACEMENT, HAD TO REPLACE LOW COOLANT SENSOR, NOW RADIO, CLOCK, AND WIPERS DON'T WORK AND CAR IS WANTING TO STALL WHILE DRIVING, BATTERY LIGHT COMES ON AND HAVE TO PUT ON PARK AT A LIGHT AND PRESS THE GAS SO IT WON'T STALL . *TR
PONTIAC
GRAND PRIX
(2002) - ELECTRICAL SYSTEM
Oct 31, 2016
Incident date: Oct 27, 2016
MY VEHICLE STARTED ACTING FUNNY WHEN I WOULD TURN ON MY HEAT THE DASH LIGHTS GO OFF THEY SAID IT IS A FAULTY IGNITION SWITCH
PONTIAC
GRAND PRIX
(2002) - UNKNOWN OR OTHER
Oct 31, 2016
Incident date: Oct 27, 2016
MY VEHICLE STARTED ACTING FUNNY WHEN I WOULD TURN ON MY HEAT THE DASH LIGHTS GO OFF THEY SAID IT IS A FAULTY IGNITION SWITCH
Incident date: Jul 15, 2016
I'VE HAD SEVERAL PROBLEMS (4) TO WHERE MY POWER STEERING WILL GO OUT. I WOULDN'T BE ABLE TO TURN MY STEERING WHEEL PROPERLY. I'VE HAD TO GET THIS FIX MULTIPLE OF TIMES AND DECIDED TO CHECK AND SEE IF THERE WAS A RECALL ON MY VEHICLE FOR IT. I DON'T SEE IT SO I DECIDED TO RIGHT A REVIEW ABOUT IT. I HOPE THIS HELPS SOMEONE ELSE NOT JUST ME THAT FEARS FOR THIS TO HAPPEN TO THEM. ALSO, THE DRIVER (FRO... Read more
Incident date: Jul 15, 2016
I'VE HAD SEVERAL PROBLEMS (4) TO WHERE MY POWER STEERING WILL GO OUT. I WOULDN'T BE ABLE TO TURN MY STEERING WHEEL PROPERLY. I'VE HAD TO GET THIS FIX MULTIPLE OF TIMES AND DECIDED TO CHECK AND SEE IF THERE WAS A RECALL ON MY VEHICLE FOR IT. I DON'T SEE IT SO I DECIDED TO RIGHT A REVIEW ABOUT IT. I HOPE THIS HELPS SOMEONE ELSE NOT JUST ME THAT FEARS FOR THIS TO HAPPEN TO THEM. ALSO, THE DRIVER (FRO... Read more
Incident date: Oct 28, 2016
TAKATA RECALL. I'M TRYING TO GET A REPLACEMENT MODULE FOR A TAKATA AIRBAG...SAFETY RECALL 15406. WHEN I CALLED TO MAKE AN APPOINTMENT FOR REPAIRS, THEY FOUND THAT ANOTHER CAR, WITH MY VIN NUMBER HAD THE REPAIR DONE IN HUNTSVILLE, AL. MY CAR AND I HAVE NEVER BEEN TO ALABAMA. THEY DENIED ME SERVICE. THE DEALERSHIP IN HUNTSVILLE IS CALLED BENTLEY'S GMC (I THINK). I WOULD LIKE TO HAVE THIS REPAIR T... Read more
Incident date: Oct 18, 2016
BRAKE LIGHTS, TURN SIGNALS, HAZARD LIGHTS, AND REAR DEFROSTER ALL STOPPED FUNCTIONING. PROBLEM INITIALLY HAPPENED ABOUT 5 MINUTES AFTER STARTING VEHICLE, BUT NOW IS PERSISTENT AND NONE OF THESE ITEMS FUNCTION POSING A MAJOR SAFETY HAZARD.
Incident date: Oct 18, 2016
BRAKE LIGHTS, TURN SIGNALS, HAZARD LIGHTS, AND REAR DEFROSTER ALL STOPPED FUNCTIONING. PROBLEM INITIALLY HAPPENED ABOUT 5 MINUTES AFTER STARTING VEHICLE, BUT NOW IS PERSISTENT AND NONE OF THESE ITEMS FUNCTION POSING A MAJOR SAFETY HAZARD.
Incident date: Oct 18, 2016
BRAKE LIGHTS, TURN SIGNALS, HAZARD LIGHTS, AND REAR DEFROSTER ALL STOPPED FUNCTIONING. PROBLEM INITIALLY HAPPENED ABOUT 5 MINUTES AFTER STARTING VEHICLE, BUT NOW IS PERSISTENT AND NONE OF THESE ITEMS FUNCTION POSING A MAJOR SAFETY HAZARD.
Incident date: Jun 1, 2012
PASSENGER SEAT AIRBAG SENSOR FAILED. GM ISSUED NO RECALL, YET DID SO FOR A KNOWN FAULTY SENSOR IN A CADILLAC MODEL. SAFETY IS NEVER OUT OF WARRANTY, YET GM REFUSES TO ADDRESS THIS ISSUE IN MINE, AND OTHER MODEL YEARS OF THE GM SOLSTICE AND SKY. A DETAILED REPORT WAS ISSUED WITH NHTSA CALLING FOR AN INVESTIGATION: HTTP://B17QUEENOFTHESKY.COM/SKY/RESRCH/OUTPUT/FINAL_WORK/FINAL_DRAFT_20160209.PDF
Incident date: Oct 15, 2016
POWER STEERING STOPPED WORKING PERIODICALLY WHILE DRIVING, ON HIGHWAY AND UPON STARTING. I TOOK MY CAR TO THE DEALER TO HAVE THE RECALL NOTED UNDER RECALL 140116 FOR THE TORQUE SENSOR TO BE REPAIRED. THIS DID NOT SOLVE THE ISSUE OF THE POWER STEERING. I WAS TOLD THAT IT WAS THE POWER STEERING MOTOR AND MODULE. IT WAS REPORTED IN 2014 THAT ALL 2005 PONTIAC G6'S COULD EXPERIENCE LOSS OF POWER STEER... Read more
Incident date: Oct 19, 2016
WHILE DRIVING ON A FREEWAY DURING RAIN CONDITIONS THE WIPER SYSTEM STOPPED CLEANING MY WINDSHIELD, FORCING ME TO PULL OVER AND WAIT FOR THE STORM TO PASS. THE WIPER TRANSMISSION ARM OR BUSHING BROKE. THE WIPER MOTOR CONTINUED TO WORK. THE WIPER/WASHER ELECTRICAL BREAKER OR FUSE DID NOT BREAK. *TR
Incident date: Aug 6, 2016
ON AUGUST 6, 2016 I WAS MERGING ONTO THE 33 EAST FROM THE CAYUGA ROAD ENTRANCE IN CHEEKTOWAGA, NY. AS I TRIED TO MERGE ONTO THE THRUWAY MY STEERING COMPLETELY WENT LOOSE AND LOST CONTROL. I COULDN'T GRAB HOLD OF THE WHEEL, AND MY CAR WENT COMPLETELY INSANE AND CROSSED THE 3 LANES OF TRAFFIC ON THE THRUWAY AND HIT THE GUARDRAIL, THEN BOUNCED OFF THE GUARDRAIL, CROSSING BACK THROUGH THOSE 3 LANES AN... Read more
Crash
1 injured
Incident date: Aug 6, 2016
ON AUGUST 6, 2016 I WAS MERGING ONTO THE 33 EAST FROM THE CAYUGA ROAD ENTRANCE IN CHEEKTOWAGA, NY. AS I TRIED TO MERGE ONTO THE THRUWAY MY STEERING COMPLETELY WENT LOOSE AND LOST CONTROL. I COULDN'T GRAB HOLD OF THE WHEEL, AND MY CAR WENT COMPLETELY INSANE AND CROSSED THE 3 LANES OF TRAFFIC ON THE THRUWAY AND HIT THE GUARDRAIL, THEN BOUNCED OFF THE GUARDRAIL, CROSSING BACK THROUGH THOSE 3 LANES AN... Read more
Crash
1 injured
Incident date: Aug 6, 2016
ON AUGUST 6, 2016 I WAS MERGING ONTO THE 33 EAST FROM THE CAYUGA ROAD ENTRANCE IN CHEEKTOWAGA, NY. AS I TRIED TO MERGE ONTO THE THRUWAY MY STEERING COMPLETELY WENT LOOSE AND LOST CONTROL. I COULDN'T GRAB HOLD OF THE WHEEL, AND MY CAR WENT COMPLETELY INSANE AND CROSSED THE 3 LANES OF TRAFFIC ON THE THRUWAY AND HIT THE GUARDRAIL, THEN BOUNCED OFF THE GUARDRAIL, CROSSING BACK THROUGH THOSE 3 LANES AN... Read more
Crash
1 injured
Incident date: Jul 6, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VI... Read more
Incident date: Oct 27, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/25/2017*CT CO... Read more
Incident date: Oct 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PONTIAC
GRAND PRIX
(1996) - STEERING
Oct 27, 2016
Incident date: Oct 1, 2016
TL* THE CONTACT OWNS A 1996 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, THE POWER STEERING MALFUNCTIONED. IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO THE LEFT. THE CONTACT HAD TO EXERT FORCE UPON THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 106,998. THE VIN WAS NOT AVAILABLE.
PONTIAC
GRAND PRIX
(2007) - STRUCTURE:BODY
Oct 27, 2016
Incident date: Oct 25, 2016
MY DAUGHTERS CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY. ALL THE FRONT END IS BURNT. NEVER RECEIVED A RECALL NOTICE
Fire
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Oct 27, 2016
Incident date: Oct 25, 2016
MY DAUGHTERS CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY. ALL THE FRONT END IS BURNT. NEVER RECEIVED A RECALL NOTICE
Fire
PONTIAC
GRAND PRIX
(2007) - ENGINE
Oct 27, 2016
Incident date: Oct 25, 2016
MY DAUGHTERS CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY. ALL THE FRONT END IS BURNT. NEVER RECEIVED A RECALL NOTICE
Fire
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING:HEADLIGHTS
Oct 26, 2016
Incident date: May 2, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THERE WAS A RANDOM SHORT AND THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT HAD TO APPLY THE HIGH BEAMS DUE TO THE PROGRESSING FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING, HEADLIGHTS). THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V4... Read more
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Oct 11, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TIRE PRESSURE, AIR BAG, AND ABS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Incident date: Apr 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING DURING THE EVENING HOURS, THE HEADLIGHTS WERE INOPERABLE. THE HEADLIGHTS WERE REPLACED TWICE WITHIN A ONE YEAR PERIOD. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE SINCE THE PURCHASING THE VEHICLE IN APRIL OF 2015. THE CONTACT DOES NOT HAVE THE HEAD LIGHT INFORMATION. THE MANUFACTU... Read more
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 60 MPH, A FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS INSPECTED BY A CERTIFIED INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A HOLE IN THE FUEL PUMP THAT WAS LEAKING FUEL AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13E043000 (EQUIPMENT, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTI... Read more
Incident date: May 26, 2016
I'VE PURCHASED VEHICLE IN MAY2016. I NOTICE ALIGNMENT AND SUSPENSION ISSUE RIGHT AWAY. I WAS TOLD THEY WOULD FIX DRIFTING PROBLEMS I GOT IT IN RIGHTING. I'VE HAD SIX ALIGNMENT. I DRIVE TERRIFIED EVERYDAY. NO ONE CAN FIGURE OUT WHY CAR JUST DON'T DRIVE STRAIGHT. THE CAR STEERING SEEMS LIKE IT DON'T MATCH UP WITH MY TURNS. OR LIKE IT DOES NOT HUG THE ROAD.VERY SCARY WHEN WINDY ESPECIALLY WHEN RAINY... Read more
Incident date: May 26, 2016
I'VE PURCHASED VEHICLE IN MAY2016. I NOTICE ALIGNMENT AND SUSPENSION ISSUE RIGHT AWAY. I WAS TOLD THEY WOULD FIX DRIFTING PROBLEMS I GOT IT IN RIGHTING. I'VE HAD SIX ALIGNMENT. I DRIVE TERRIFIED EVERYDAY. NO ONE CAN FIGURE OUT WHY CAR JUST DON'T DRIVE STRAIGHT. THE CAR STEERING SEEMS LIKE IT DON'T MATCH UP WITH MY TURNS. OR LIKE IT DOES NOT HUG THE ROAD.VERY SCARY WHEN WINDY ESPECIALLY WHEN RAINY... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Oct 25, 2016
Incident date: Oct 1, 2016
MY LOW BEAMS WILL GO OUT WITHOUT ANY WARNING, NOT CONSISTENT. THIS HAPPENS ON HIGHWAY OR CITY. THEY WILL COME BACK AFTER A FEW MINUTES, OR SOMETIMES DAYS. I STILL HAVE HIGH BEAMS
PONTIAC
GRAND PRIX
(2002) - ENGINE
Oct 24, 2016
Incident date: Mar 8, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT HE DID NOT EXPERIENCE ANY OIL LEAKS PRIOR TO THE RECALL REPAIRS. HOWEVER, AFTER THE REPAIR, THE VEHICLE BEGAN TO LEAK OIL EXCESSIVELY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO CLAIMED THAT THE OIL LEAK WAS NOT... Read more
Incident date: Oct 23, 2016
I PUT IN A COMPLAINT ABOUT MY G6 JUST THE OTHER DAY AND THE POWER STEERING FLUCTUATING ON AND OFF AND MY STEERING WHEEL MOVING UNCONTROLLABLY WHILE IN IDLE. I STATED HOW I HAVE AN 18 MONTH OLD AND HATE DRIVING WITH HER IN THE CAR BECAUSE I WAS AFRAID THE POWER STEERING WOULD GO OUT WHILE DRIVING. UNFORTUNATELY, THAT HAPPENED OVER THE WEEKEND. I WAS DRIVING HOME AND THE POWER STEERING LIGHT CAME ON... Read more
Incident date: Oct 23, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000. ...UPDATED 12/28/16 *BF THE DEALER REPLACED THE PPM MODULE IN THE PASSENGER SEAT. UPDATED 01/04/17.*JB
Incident date: Oct 19, 2016
THE PASSENGER OCCUPANCY SENSOR FAILED AT ABOUT 47,000 MILES.
Incident date: Oct 24, 2016
MY TILT STEERING WHEEL COLUMN WOBBLES FROM SIDE TO SIDE, IT WOULD NEVER STAY LOCKED IN ONE POSITION AND WITH TIME IT STARTED TO MOVE WHILE DRIVING, PEOPLE HAVE ATTEMPTED TO FIX IT, BUT IT DOESN'T LAST AND I CAN'T GET A SAFETY INSPECTION BECAUSE OF IT, THE INSPECTOR SAYS IT IS TOO DANGEROUS. IT HAS NEVER BEEN WRECKED OR DAMAGED AND WAS BOUGHT BRAND NEW, IT ABOUT 123,000 MILES ON IT. WHEN I TURN TO... Read more
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Oct 17, 2016
POWER STEERING WARNING BEGAN COMING ON A FEW MONTHS AGO ON THE DISPLAY. THE STEERING WHEEL WOULD NOT TURN WHEN THIS WOULD HAPPEN. THE CAR WOULD HAVE TO BE SHUT OFF AND RESTARTED TO GET THE WARNING TO GO AWAY AND THE WHEEL TO TURN. SOMETIMES IT TOOK MORE THAN ONE ATTEMPT. AT ONE POINT IT TOOK HALF AN HOUR OF RESTARTING THE CAR TO GET THE POWER STEERING TO WORK. I NOTICED WHEN THE CAR WAS IN IDLE, T... Read more
Incident date: Jun 27, 2015
TL* THE CONTACT OWNED A 2007 PONTIAC VIBE. WHILE ATTEMPTING TO AVOID A CRASH, THE CONTACT CRASHED INTO A DITCH AT 45 MPH. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE PASSENGER SIDE AIR BAG DEPLOYED AND METAL FRAGMENTS DISCHARGED. THE FRONT SEAT PASSENGER SUSTAINED A FRACTURED COLLAR BONE, NECK, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED FACIAL LACERATIONS AND A HE... Read more
Crash
2 injured
Incident date: Oct 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Jul 1, 2016
TAKATA RECALL. COMPANY IS NOT DOING ENOUGH FOR CUSTOMERS TO REMEDY THE SITUATION. RECALL LETTER IS JULY 2016, THIS HAS BEEN 4 MONTHS WITHOUT THE USE OF MY FRONT SEAT. I'VE CALLED BOTH MY LOCAL DEALERSHIP AS WELL AS GM CORPORATE AND THEY ARE UNWILLING TO PROVIDE A RENTAL OR LOANER WHILE I WAIT. THEY ARE LITERALLY ROBBING ME OF FULL USE OF MY CAR. THEY ARE ALSO UNWILLING TO PROVIDE ANY KIND... Read more
PONTIAC
GRAND PRIX
(2006) - ENGINE
Oct 21, 2016
Incident date: Nov 1, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE ALSO EXPERIENCED OVER... Read more