Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Nov 22, 2016
BRAKES LIGHTS WORK IN REVERSE. WHILE DRIVING THE BRAKE LIGHTS ARE ILLUMINATED AND WHEN I PUT THE BRAKES ON THE LIGHTS GO DIM. THIS IS A SAFETY ISSUE. I RECENTLY PURCHASED THIS CAR 2ND HAND AND WAS UNAWARE OF THIS PROBLEM.
Incident date: Nov 22, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS AND MAKING A LEFT OR RIGHT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND A GRINDING NOISE COULD BE HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. AFTER SEVERAL MINUTES, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER DIAGNO... Read more
Incident date: Nov 15, 2016
2 YEARS AGO,I HAD TO REPLACE THE DRIVER SIDE FRONT LIGHT HARNESS. I NOW HAVE TO REPLACE THE PASSENGER SIDE FRONT LIGHT HARNESS.THIS SHOULD NOT BE HAPPENING.I REPLACED THE LOW BEAM HEADLIGHT ONLY FOR IT TO NOT WORK 2 DAYS LATER.THIS HAPPENED WHILE DRIVING.
Incident date: Oct 23, 2016
PASSENGER AIRBAG SENSOR BROKEN/DEFECTIVE. I STARTED THE CAR ONE MORNING AND THE "SERVICE AIR BAG" CAME ON. I TOOK IT TO A MECHANIC, WHO SAID THE SEAT SENSOR IN THE PASSENGER SEAT IS BROKEN. HE TOLD ME IT WAS A COMMON PROBLEM FOR THIS MODEL, AND ADVISED ME TO FILE THIS COMPLAINT.
Incident date: Oct 23, 2016
PASSENGER AIRBAG SENSOR BROKEN/DEFECTIVE. I STARTED THE CAR ONE MORNING AND THE "SERVICE AIR BAG" CAME ON. I TOOK IT TO A MECHANIC, WHO SAID THE SEAT SENSOR IN THE PASSENGER SEAT IS BROKEN. HE TOLD ME IT WAS A COMMON PROBLEM FOR THIS MODEL, AND ADVISED ME TO FILE THIS COMPLAINT.
Incident date: Oct 23, 2016
PASSENGER AIRBAG SENSOR BROKEN/DEFECTIVE. I STARTED THE CAR ONE MORNING AND THE "SERVICE AIR BAG" CAME ON. I TOOK IT TO A MECHANIC, WHO SAID THE SEAT SENSOR IN THE PASSENGER SEAT IS BROKEN. HE TOLD ME IT WAS A COMMON PROBLEM FOR THIS MODEL, AND ADVISED ME TO FILE THIS COMPLAINT.
Incident date: Oct 1, 2016
HEATING SYSTEM DOES NOT WORK PROPERLY, SOMETIMES HEAT ONLY BLOWS COOL AIR, MANUFACTURER ACKNOWLEDGES THIS IS A DEFECT BUT ONLY ISSUED A LIMITED SPECIAL COVERAGE. THE SPECIAL COVERAGE EXPIRED IN FEB 2016, MY VEHICLE HEATING UNIT BROKE IN OCT 2016! THE MANUFACTURER SHOULD BE RESPONSIBLE TO FIX THIS DEFECT! LISA OF HEATING UNIT CAUSES UNSAFE DRIVING CONDITIONS WHEN WINDOWS CAN NOT DEFROST AS A RESULT... Read more
Incident date: Oct 1, 2016
HEATING SYSTEM DOES NOT WORK PROPERLY, SOMETIMES HEAT ONLY BLOWS COOL AIR, MANUFACTURER ACKNOWLEDGES THIS IS A DEFECT BUT ONLY ISSUED A LIMITED SPECIAL COVERAGE. THE SPECIAL COVERAGE EXPIRED IN FEB 2016, MY VEHICLE HEATING UNIT BROKE IN OCT 2016! THE MANUFACTURER SHOULD BE RESPONSIBLE TO FIX THIS DEFECT! LISA OF HEATING UNIT CAUSES UNSAFE DRIVING CONDITIONS WHEN WINDOWS CAN NOT DEFROST AS A RESULT... Read more
Incident date: Oct 1, 2016
HEATING SYSTEM DOES NOT WORK PROPERLY, SOMETIMES HEAT ONLY BLOWS COOL AIR, MANUFACTURER ACKNOWLEDGES THIS IS A DEFECT BUT ONLY ISSUED A LIMITED SPECIAL COVERAGE. THE SPECIAL COVERAGE EXPIRED IN FEB 2016, MY VEHICLE HEATING UNIT BROKE IN OCT 2016! THE MANUFACTURER SHOULD BE RESPONSIBLE TO FIX THIS DEFECT! LISA OF HEATING UNIT CAUSES UNSAFE DRIVING CONDITIONS WHEN WINDOWS CAN NOT DEFROST AS A RESULT... Read more
Incident date: Nov 16, 2016
MY POWER STEERING PUMP HAS BROKE 3 TIMES NOW IN A YEAR. MY TRANCTION CONTROL AND ELECTRIC SYSTEMS WORK WHEN THEY WANT TO
Incident date: Nov 16, 2016
MY POWER STEERING PUMP HAS BROKE 3 TIMES NOW IN A YEAR. MY TRANCTION CONTROL AND ELECTRIC SYSTEMS WORK WHEN THEY WANT TO
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Jul 6, 2016
TL* THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/2... Read more
Incident date: Jul 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Nov 18, 2016
THE REAR PASSENGER SUSPENSION SYSTEM HAS FAILED AND THE TIRE IS SITTING ON THE TIRE-WELL. THE FRAME APPEARS TO BE LOOSE DUE TO RUST AND HAS CAUSED THE SPRING COIL TO POP OUT AND WOBBLE UNCONTROLLABLY. I WAS DRIVING WHEN THIS INCIDENT OCCURRED AND IT WOULD BEGIN TO "FISH TAIL" AROUND 40MPH OR WHEN I WOULD HIT BUMPS, MAKE TURNS OR SWITCH LANES.
Incident date: Nov 18, 2016
THE REAR PASSENGER SUSPENSION SYSTEM HAS FAILED AND THE TIRE IS SITTING ON THE TIRE-WELL. THE FRAME APPEARS TO BE LOOSE DUE TO RUST AND HAS CAUSED THE SPRING COIL TO POP OUT AND WOBBLE UNCONTROLLABLY. I WAS DRIVING WHEN THIS INCIDENT OCCURRED AND IT WOULD BEGIN TO "FISH TAIL" AROUND 40MPH OR WHEN I WOULD HIT BUMPS, MAKE TURNS OR SWITCH LANES.
Incident date: Nov 18, 2016
THE REAR PASSENGER SUSPENSION SYSTEM HAS FAILED AND THE TIRE IS SITTING ON THE TIRE-WELL. THE FRAME APPEARS TO BE LOOSE DUE TO RUST AND HAS CAUSED THE SPRING COIL TO POP OUT AND WOBBLE UNCONTROLLABLY. I WAS DRIVING WHEN THIS INCIDENT OCCURRED AND IT WOULD BEGIN TO "FISH TAIL" AROUND 40MPH OR WHEN I WOULD HIT BUMPS, MAKE TURNS OR SWITCH LANES.
Incident date: Jan 2, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL EXPERIENCED STIFFNESS AND SHOOK WHEN TURNING. EVENTUALLY, THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE POWER STEERING MOTOR WAS REPLACED AND THE VEHICLE ... Read more
Incident date: Nov 10, 2016
UNLOCKS AND LOCKS BY ITSELF THE STAZABLE TRACK KEEPS COMING ON ITS LIKE ITS NOT GETTING AIR INTAKE WHEN I'M DRIVING IT NOT SHIFTING RITE SKPS GEARS
Incident date: Nov 10, 2016
UNLOCKS AND LOCKS BY ITSELF THE STAZABLE TRACK KEEPS COMING ON ITS LIKE ITS NOT GETTING AIR INTAKE WHEN I'M DRIVING IT NOT SHIFTING RITE SKPS GEARS
Incident date: Nov 10, 2016
UNLOCKS AND LOCKS BY ITSELF THE STAZABLE TRACK KEEPS COMING ON ITS LIKE ITS NOT GETTING AIR INTAKE WHEN I'M DRIVING IT NOT SHIFTING RITE SKPS GEARS
Incident date: Sep 18, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. WHILE DRIVING 15 MPH, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE AND THERMOSTAT WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Incident date: Sep 18, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. WHILE DRIVING 15 MPH, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE AND THERMOSTAT WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOTIFIED OF THE FAILURES, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
PONTIAC
GRAND PRIX
(2003) — ENGINE
Nov 17, 2016
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS PARKED, SMOKE EMITTED UNDER THE HOOD AND CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.
Fire
Incident date: Oct 25, 2016
STRONG SMELL OF GASOLINE, CAN NOT PARK IN GARAGE IT IS SO STRONG
Incident date: Oct 12, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.
Incident date: Oct 28, 2016
ON A CLEAR DAY, TRAVELING ON A LOCAL HWY, CHECK AIRBAG LIGHT CAME ON, STAYED ON. I HAVE BEEN ASKING OTHER OWNERS IF THEY HAVE THE SAME PROBLEM. I WAS TOLD THE AIRBAG WON'T DEPLOY IF THAT LIGHT IS ON. THAT SCARES THE HELL OUT OF ME! NOW THE SEAT BELT LIGHT IS ON BECAUSE I MOVED THE DRIVERS SEAT FORWARD. THAT IS INTERMITTENT. PLEASE, FIND THE RIGHT PERSON TO DECLARE THIS WORTHY OF A RECALL. ON... Read more
Incident date: Oct 28, 2016
ON A CLEAR DAY, TRAVELING ON A LOCAL HWY, CHECK AIRBAG LIGHT CAME ON, STAYED ON. I HAVE BEEN ASKING OTHER OWNERS IF THEY HAVE THE SAME PROBLEM. I WAS TOLD THE AIRBAG WON'T DEPLOY IF THAT LIGHT IS ON. THAT SCARES THE HELL OUT OF ME! NOW THE SEAT BELT LIGHT IS ON BECAUSE I MOVED THE DRIVERS SEAT FORWARD. THAT IS INTERMITTENT. PLEASE, FIND THE RIGHT PERSON TO DECLARE THIS WORTHY OF A RECALL. ON... Read more
Incident date: Oct 28, 2016
ON A CLEAR DAY, TRAVELING ON A LOCAL HWY, CHECK AIRBAG LIGHT CAME ON, STAYED ON. I HAVE BEEN ASKING OTHER OWNERS IF THEY HAVE THE SAME PROBLEM. I WAS TOLD THE AIRBAG WON'T DEPLOY IF THAT LIGHT IS ON. THAT SCARES THE HELL OUT OF ME! NOW THE SEAT BELT LIGHT IS ON BECAUSE I MOVED THE DRIVERS SEAT FORWARD. THAT IS INTERMITTENT. PLEASE, FIND THE RIGHT PERSON TO DECLARE THIS WORTHY OF A RECALL. ON... Read more
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANU... Read more
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT WHEN SHE TURNED THE KEY IN THE IGNITION, THE ENGINE FAILED TO START THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN IGNITION SWITCH RECALL. IT TOOK OVER TEN MINUTES FOR THE VEHICLE TO START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,848. UPDATED 05/17/17*LJ THE CONSUMER STATED THE MANU... Read more
PONTIAC
BONNEVILLE
(1992) — SERVICE BRAKES
Nov 16, 2016
Incident date: Nov 14, 2016
THERE R NO BRAKES PUT BRAKES ON WILL GO ALL THE WAY TOO FLOOR U GOT TO USE EMERGENCY BRAKE VERY DANGERS HEARD THERE IS A RECALL ON BRAKE BOOSTER
Incident date: Sep 1, 2014
HEADLIGHTS (LOW BEAMS) BEGAN TO FLICKER BEFORE COMPLETELY GOING OUT A FEW DAYS LATER WHILE DRIVING. REPLACED THE BULBS AND CHECKED THE FUSES. EXPERIENCED THE SAME ISSUE A FEW MONTHS LATER WHILE STARTING THE VEHICLE. REPLACED BOTH HEAD LIGHT ASSEMBLIES. SIX MONTHS LATER THE SAME ISSUE REPEATED ITSELF BUT WITH BOTH LOW BEAMS AND HIGH BEAMS. BOUGHT NEW BULBS AGAIN AND THEY ONLY SURVIVED A FEW MONTHS ... Read more
Incident date: Nov 13, 2016
THE STEERING WHEEL IS VERY STIFF TO MANEUVER, ESPECIALLY WHILE AT IDLE. BECOMES HARD TO TURN AT CURVES
PONTIAC
GRAND PRIX
(2005) — ENGINE
Nov 14, 2016
Incident date: Dec 14, 2015
DURING HARD BRAKING, ENGINE OIL DRIPS ONTO THE ENGINE EXHAUST MANIFOLDS. THERE IS A STRONG SMELL OF BURNING OIL WHEN PARKING THE CAR AFTER DRIVING. THE VIN WAS ORIGINALLY LISTED AS BEING ELIGIBLE FOR NHTSA RECALL # 15V201, BUT A RECENT SEARCH DOES NOT LIST IT ANY LONGER EVEN THOUGH IT EXHIBITS THE CONDITION. I AM CONCERNED WITH THE RISK OF AN ENGINE COMPARTMENT FIRE IF THIS IS NOT REPAIRED SOON.
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Nov 14, 2016
Incident date: Nov 14, 2016
HIGH BEAM HEADLIGHTS COME ON ERRATICALLY UNEXPECTEDLY WITHOUT DRIVER INTERACTION. AS FOR EXAMPLE SOON AS ENGINE STARTS, WHILE DRIVING OR AFTER MAKING A TURN WITH TURN SIGNAL. HAVE HAD NUMEROUS ONCOMING DRIVERS BLARE THEIR HORNS OR FLASHING THEIR LIGHTS AT ME. THIS IS A SAFETY HAZARD NOT ONLY FOR MYSELF BUT FOR OTHER DRIVERS. HAVE SPOKEN TO GM REGARDING THIS ISSUE AND THEY TOLD ME NOT GREAT ENOUGH... Read more
PONTIAC
GRAND PRIX
(2007) — AIR BAGS
Nov 12, 2016
Incident date: Jun 1, 2016
POWER STEERING ISSUES ALONG WITH IGNITION PROBLEMS AND TRANSMISSION COMPLICATIONS
PONTIAC
GRAND PRIX
(2007) — ELECTRICAL SYSTEM
Nov 12, 2016
Incident date: Jun 1, 2016
POWER STEERING ISSUES ALONG WITH IGNITION PROBLEMS AND TRANSMISSION COMPLICATIONS
PONTIAC
GRAND PRIX
(2007) — STEERING
Nov 12, 2016
Incident date: Jun 1, 2016
POWER STEERING ISSUES ALONG WITH IGNITION PROBLEMS AND TRANSMISSION COMPLICATIONS
Incident date: Nov 9, 2016
MY DAUGHTER LOST CONTROL OF THE VEHICLE ON THE EVENING OF 11/9/16 IN THE RAIN IN AN "S" CURVE, SLIDING INTO AND HITTING A TREE. THE ACCIDENT WAS SIGNIFICANT ENOUGH FOR THE CAR TO BE TOTALED; HOWEVER, THE AIR BAGS DID NOT DEPLOY FOR HER NOR THE PASSENGER. THEY BOTH SUSTAINED SOME INJURIES TO THE HEAD DUE TO THE AIR BAGS NOT DEPLOYING. MY CONCERN IS TO REPORT THE DEFECT. THERE IS NO RECALL FOR MY VI... Read more
Crash
2 injured
Incident date: Sep 26, 2016
WE ONE DAY CAME OUT TO OUR CAR TO START IT AND GET READY TO LEAVE FOR THE DAY AND WE HAD NO HAZARDS OUR BLINKERS. THEY DO NOT WORK AT ALL. SO WE CHECKED THE FUSES AND BULBS AND STUFF AND THEY ARE ALL FINE. THE BLINKERS AND HAZARDS DON'T EVEN WORK ON THE INSIDE.
Incident date: Nov 3, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE BRAKE LIGHTS FAILED TO ILLUMINATE WHILE THE BRAKE PEDAL WAS ENGAGED. ON SOME OCCASIONS, THE BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT ENGAGED. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EX... Read more
Incident date: Nov 3, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE BRAKE LIGHTS FAILED TO ILLUMINATE WHILE THE BRAKE PEDAL WAS ENGAGED. ON SOME OCCASIONS, THE BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT ENGAGED. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EX... Read more
Incident date: Oct 29, 2016
THE STEERING HOSE IT TOO CLOSE TO THE EXHAUST.....IT BUST MY STEERING HOSE 2 TIMES WHICH CAUSE MY CAR TO SMOKE AND CATCH FIRE DUE TO THE FLUID LEAKING ON EXHAUST....I WAS ABLE TO GET IT OUT AND REPLACE THE HOSE AGAIN AND THE SAME PROBLEM HAPPEN AGAIN....
Fire
Incident date: May 9, 2016
MY HEADLIGHT BURNED OUT ON THE DRIVER'S SIDE OF THE CAR. I REPLACED IT AND IT LASTED ABOUT TWO WEEKS AND THEN BURNED OUT AGAIN. FOUND THE SOCKET MELTED AND BURNED UP REAL BAD. I REPLACED THE HEADLIGHT SOCKET ASSEMBLY AND IT WORKED FOR ABOUT A MONTH AND THEN WOULD COME ON ONLY WHEN I SLAMMED THE HOOD (SOMETIMES.) AND THEN STOPPED WORKING FOR GOOD. THE BRIGHT LIGHT ON THE DRIVER'S SIDE OF THE CAR W... Read more
Incident date: May 9, 2016
MY HEADLIGHT BURNED OUT ON THE DRIVER'S SIDE OF THE CAR. I REPLACED IT AND IT LASTED ABOUT TWO WEEKS AND THEN BURNED OUT AGAIN. FOUND THE SOCKET MELTED AND BURNED UP REAL BAD. I REPLACED THE HEADLIGHT SOCKET ASSEMBLY AND IT WORKED FOR ABOUT A MONTH AND THEN WOULD COME ON ONLY WHEN I SLAMMED THE HOOD (SOMETIMES.) AND THEN STOPPED WORKING FOR GOOD. THE BRIGHT LIGHT ON THE DRIVER'S SIDE OF THE CAR W... Read more
Incident date: Oct 27, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE THE VEHICLE WAS PARKED WITH THE EMERGENCY BRAKE APPLIED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A TREE STUMP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE GEAR SHIFTER WAS REPLACED FIVE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE... Read more
Crash
Incident date: Oct 7, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE HAZARD LIGHTS BECAME INOPERABLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 167,000.
PONTIAC
BONNEVILLE
(2001) — SERVICE BRAKES
Nov 8, 2016
Incident date: May 1, 2016
STEEL BRAKE LINES HAVE CORRODED TO THE POINT OF FAILURE. VEHICLE WILL NOT STOP. BRAKE FLUID LEAKS