Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Dec 1, 2016
THERE IS A KNOWN ISSUE WITH THE PASSENGER SEAT AIRBAG SENSOR. MY CAR ONLY HAS 73,000 MILES ON IT, AND THE PASSENGER SEAT IS SELDOM USED. THE SENSOR FAILED AND NOW THE PASSENGER AIR BAG IS INOPERATIVE. A 20 POUND LAPTOP BAG WAS ALL THAT WAS ON THE SEAT WHEN THIS FAILURE OCCURRED. I CAN NO LONGER CARRY A PASSENGER IN MY CAR.
Incident date: Aug 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Dec 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/27/17*LJ CONSUM... Read more
Incident date: Dec 3, 2016
FUEL LINE RUSTED OUT CAUSING FUEL LEAKAGE. THE BRACKET THAT HOLDS FUEL LINES ALSO RETAINS SALT AND BRINE DEPOSITS AND IS OF POOR DESIGN CAUSING FUEL LINES TO RUST THROUGH ONE SPOT ONLY. IT IS LOCATED A FOOT IN FRONT OF REAR DRIVER SIDE TIRE UNDERNEATH. ABOUT A INCH AWAY FROM EXHAUST. FUEL POURS OUT A STEADY DROP AND PUDDLES UNDERNEATH HOT EXHAUST. THIS IS NOT THE FUEL PUMP RECALL PROBLEM ALREADY L... Read more
Incident date: Dec 4, 2016
POWER STEERING QUIT WITHOUT WARNING. HAD JUST STOPPED THANKFULLY
PONTIAC
GRAND PRIX
(2001) — ENGINE
Dec 3, 2016
Incident date: Nov 11, 2016
I PURCHASED THIS CAR IN THE BEGINNING OF NOVEMBER 2016. THE FIRST TIME I STARTED THE CAR AFTER BRING IT HOME, IT EXPLODED AND THE MOTOR STARTED BURNING. THE CAR WAS PARKED AT 38059 JUDD RD, BELLEVILLE, MI 48111 WHEN I TURNED THE KEY OVER IT EXPLODED. I FOUND OUT THAT THERE WAS A RECALL ON THE VEHICLE MOTOR LEAKING OIL ONTO THE EXHAUST MANIFOLD THAT COULD CATCH ON FIRE. I CALLED GM ON THE RECALL. I... Read more
Fire
Incident date: Nov 6, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK IN THE DEPRESSED POSITION. AS A RESULT, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE SEPARATE OCCASIONS; HOWEVER, THE FAILURE WAS UNABLE TO BE DU... Read more
Crash
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Nov 7, 2016
MY AIR BAG DID NOT DEPLOY IN A FRONT END AND REAR END COLLISON WHERE I WAS HIT AT A DEAD STOP AND THE TRUCK WAS GOING 60 MPH. CAR WAS REPAIRED BY GEICO REPAIR SHOP IN TAMPA, FL. THE AIR BAGS STILL DON'T WORK AND THE LIGHT STILL OFF AND ON WHETHER SOMEONE IS SITTING THERE OR NOT. THE DEALER WILL REPAIR FOR TOTAL OF $900.00 OR MORE. I RECENTLY SMELLED FUEL STRONG IN THE CAR AND OUTSIDE. TOOK T... Read more
Crash
Incident date: Nov 7, 2016
MY AIR BAG DID NOT DEPLOY IN A FRONT END AND REAR END COLLISON WHERE I WAS HIT AT A DEAD STOP AND THE TRUCK WAS GOING 60 MPH. CAR WAS REPAIRED BY GEICO REPAIR SHOP IN TAMPA, FL. THE AIR BAGS STILL DON'T WORK AND THE LIGHT STILL OFF AND ON WHETHER SOMEONE IS SITTING THERE OR NOT. THE DEALER WILL REPAIR FOR TOTAL OF $900.00 OR MORE. I RECENTLY SMELLED FUEL STRONG IN THE CAR AND OUTSIDE. TOOK T... Read more
Crash
Incident date: Nov 9, 2016
MY DRIVER SIDE HEADLIGHT KEEPS GOING OUT WHEN I WENT TO CHANGE IT THE HARNESS WAS MELTED AND ALMOST CAUGHT FIRE...WE CHANGED THE HARNESS OUT AND IT STILL WILL NOT WORK I AM SICK OF GETTING PULLED OVER FOR MY LIGHT BEING OUT..I ALSO HAVE PICTURE OF THE OLD HARNESS THAT WAS ON THE CAR FROM WHERE I GOT IT FROM..
Incident date: Dec 1, 2016
WHILE DRIVING THE CAR'S BRAKES ILLUMINATE AUTOMATICALLY. WHILE APPLYING THE BRAKES THE BRAKE LIGHTS TURN OFF. THIS HAPPENS WHILE DRIVING IN THE CITY AND ON THE HIGHWAYS BOTH. THEREFORE CAUSING ANY VEHICHLES BEHIND ME TO THINK I AM NO LONGER SLOWING DOWN. THIS HAS BEEN THE CASE SINCE 2009 WHEN I FIRST PURCHASED THE VEHICLE. I HAVE TAKEN IT IN TO SEVERAL LOCAL DEALERSHIPS AND AUTO SHOPS. NO ON... Read more
Incident date: Dec 1, 2016
WHILE DRIVING THE CAR'S BRAKES ILLUMINATE AUTOMATICALLY. WHILE APPLYING THE BRAKES THE BRAKE LIGHTS TURN OFF. THIS HAPPENS WHILE DRIVING IN THE CITY AND ON THE HIGHWAYS BOTH. THEREFORE CAUSING ANY VEHICHLES BEHIND ME TO THINK I AM NO LONGER SLOWING DOWN. THIS HAS BEEN THE CASE SINCE 2009 WHEN I FIRST PURCHASED THE VEHICLE. I HAVE TAKEN IT IN TO SEVERAL LOCAL DEALERSHIPS AND AUTO SHOPS. NO ON... Read more
Incident date: Dec 1, 2016
WHILE DRIVING THE CAR'S BRAKES ILLUMINATE AUTOMATICALLY. WHILE APPLYING THE BRAKES THE BRAKE LIGHTS TURN OFF. THIS HAPPENS WHILE DRIVING IN THE CITY AND ON THE HIGHWAYS BOTH. THEREFORE CAUSING ANY VEHICHLES BEHIND ME TO THINK I AM NO LONGER SLOWING DOWN. THIS HAS BEEN THE CASE SINCE 2009 WHEN I FIRST PURCHASED THE VEHICLE. I HAVE TAKEN IT IN TO SEVERAL LOCAL DEALERSHIPS AND AUTO SHOPS. NO ON... Read more
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Nov 27, 2016
2002 PONTIAC MONTANA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, I SMELLED A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE. I NOTICED A SMALL AMOUNT OF FUEL SPILLING FROM THE LOWER PORTION OF THE FUEL TANK. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC. THE FAILURE WAS RELATED TO A CRACK IN THE FUEL TANK INLET CHECK VALVE. THE VIN WAS NOT IN... Read more
Incident date: Dec 1, 2016
WHILE DRIVING ON THE STREET AND MAKING A LEFT TURN THE STEERING GAVE OUT THEN THE CENSOR CAME ON I ALMOST CRASHED! VERY SCARY. *TR
Incident date: Dec 1, 2016
WHILE DRIVING ON THE STREET AND MAKING A LEFT TURN THE STEERING GAVE OUT THEN THE CENSOR CAME ON I ALMOST CRASHED! VERY SCARY. *TR
Incident date: Nov 5, 2016
RE: PONTIAC 2006 -G6 GT ELECT. SYSTEM, ELECT. STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL --- THIS CAR WAS RECALLED FOR ABOVE PROBLEMS IN 2014. AT THAT TIME I BROUGHT CAR TO DEALER TO BE FIXED, ALTHOUGH THE CAR WAS NOT IN NEED OF REPAIR BECAUSE NO PROBLEMS HAD EXISTED, DEALER STATED HE FIXED ALL RECALL PROBLEMS AT THAT TIME. NOW TWO YEARS L... Read more
Incident date: Nov 5, 2016
RE: PONTIAC 2006 -G6 GT ELECT. SYSTEM, ELECT. STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL --- THIS CAR WAS RECALLED FOR ABOVE PROBLEMS IN 2014. AT THAT TIME I BROUGHT CAR TO DEALER TO BE FIXED, ALTHOUGH THE CAR WAS NOT IN NEED OF REPAIR BECAUSE NO PROBLEMS HAD EXISTED, DEALER STATED HE FIXED ALL RECALL PROBLEMS AT THAT TIME. NOW TWO YEARS L... Read more
Incident date: Nov 5, 2016
RE: PONTIAC 2006 -G6 GT ELECT. SYSTEM, ELECT. STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL --- THIS CAR WAS RECALLED FOR ABOVE PROBLEMS IN 2014. AT THAT TIME I BROUGHT CAR TO DEALER TO BE FIXED, ALTHOUGH THE CAR WAS NOT IN NEED OF REPAIR BECAUSE NO PROBLEMS HAD EXISTED, DEALER STATED HE FIXED ALL RECALL PROBLEMS AT THAT TIME. NOW TWO YEARS L... Read more
Incident date: Nov 5, 2016
RE: PONTIAC 2006 -G6 GT ELECT. SYSTEM, ELECT. STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL --- THIS CAR WAS RECALLED FOR ABOVE PROBLEMS IN 2014. AT THAT TIME I BROUGHT CAR TO DEALER TO BE FIXED, ALTHOUGH THE CAR WAS NOT IN NEED OF REPAIR BECAUSE NO PROBLEMS HAD EXISTED, DEALER STATED HE FIXED ALL RECALL PROBLEMS AT THAT TIME. NOW TWO YEARS L... Read more
PONTIAC
GRAND PRIX
(2002) — STRUCTURE:BODY
Nov 30, 2016
Incident date: Nov 20, 2016
ON SUNDAY NOVEMBER 20TH 2016 MY 17 YEAR OLD SON PULLED UP TO A GAS STATION IN GRAND ISLAND NE. HE WENT INSIDE TO PRE PAY FOR HIS GAS AND A MAN CAME INSIDE SAYING THERE WAS A CAR IN FIRE. MY SONS 17 YEAR OLD GIRLFRIEND WAS INSIDE VEHICLE SLEEPING AND IT HAD IGNITED UNDER FLAMES IN THE HOOD. HE HAD DRIVEN FROM LINCOLN,NE TO AURORA,NE STAYED FOR AN HOUR PLUS THEN DROVE 20 MILES TO TRUCK STOP. CAR H... Read more
Fire
PONTIAC
GRAND PRIX
(2002) — ENGINE
Nov 30, 2016
Incident date: Nov 20, 2016
ON SUNDAY NOVEMBER 20TH 2016 MY 17 YEAR OLD SON PULLED UP TO A GAS STATION IN GRAND ISLAND NE. HE WENT INSIDE TO PRE PAY FOR HIS GAS AND A MAN CAME INSIDE SAYING THERE WAS A CAR IN FIRE. MY SONS 17 YEAR OLD GIRLFRIEND WAS INSIDE VEHICLE SLEEPING AND IT HAD IGNITED UNDER FLAMES IN THE HOOD. HE HAD DRIVEN FROM LINCOLN,NE TO AURORA,NE STAYED FOR AN HOUR PLUS THEN DROVE 20 MILES TO TRUCK STOP. CAR H... Read more
Fire
PONTIAC
GRAND PRIX
(2002) — WHEELS
Nov 30, 2016
Incident date: Nov 20, 2016
ON SUNDAY NOVEMBER 20TH 2016 MY 17 YEAR OLD SON PULLED UP TO A GAS STATION IN GRAND ISLAND NE. HE WENT INSIDE TO PRE PAY FOR HIS GAS AND A MAN CAME INSIDE SAYING THERE WAS A CAR IN FIRE. MY SONS 17 YEAR OLD GIRLFRIEND WAS INSIDE VEHICLE SLEEPING AND IT HAD IGNITED UNDER FLAMES IN THE HOOD. HE HAD DRIVEN FROM LINCOLN,NE TO AURORA,NE STAYED FOR AN HOUR PLUS THEN DROVE 20 MILES TO TRUCK STOP. CAR H... Read more
Fire
Incident date: Jul 28, 2016
TAKATA RECALL: MY PONTIAC VIBE IS PART OF THE AIRBAG RECALL THROUGH GM. MY FIRST APPOINTMENT WITH KING O'ROURKE IN SMITHTOWN, NY, WAS JULY 28, 2016. AFTER WAITING 90 MINUTES, I WAS TOLD THEY DID NOT HAVE THE RIGHT PART. I DO NOT KNOW WHY THEY DID NOT KNOW THIS WHEN THEY MADE THE APPOINTMENT OR WHEN I CHECKED IN (THE KING O'ROURKE CHECK-IN PROCESS CAN TAKE UP TO 20 MINUTES). THEY SAID THEY WOULD ... Read more
Incident date: May 30, 2016
TAMARA RECALL, STILL NO PARTS TO FIX MY CAR.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Nov 28, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. WHEN SHE TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,400. UPDATED 01/04... Read more
Incident date: Nov 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CON... Read more
Incident date: Nov 22, 2016
WHILE DRIVING, THE CAR WOULD GO TO LOWER SPEED AND STOP, MAKING LOUD GRINDING NOISE AFTER ABOUT 3 TO 5 MINUTES IT WOULD DRIVE AGAIN. ... Read more
Incident date: Nov 24, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 45 MPH, THE STEERING WHEEL VEERED LEFT TO RIGHT, THE POWER STEERING WARNING INDICATOR ILLUMINATED, AND THE VEHICLE LOST ALL POWER STEERING ABILITY. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING TORQUE SENSOR NEEDED TO... Read more
Incident date: Nov 11, 2016
STRONG FUEL/GAS ODOR COMING FROM CAR WHEN DRIVING AND MORE SO WHEN IT IS TURNED OFF AND PARKED IN A GARAGE. THIS SEEMS TO BE A POTENTIAL SAFETY HAZARD, IN THAT A FIRE COULD DEVELOP. I HAVE NOTED THAT THERE HAVE BEEN MANY COMPLAINTS ON THIS ISSUE. I FEEL GM SHOULD PROVIDE A FREE REPAIR. THE CAR HAS 58000 MILES. INCLUDED DOCUMENT DOES NOT INCLUDE MY 2007 PONTIAC G6 AND IT SHOULD. *TR
Incident date: Nov 11, 2016
STRONG FUEL/GAS ODOR COMING FROM CAR WHEN DRIVING AND MORE SO WHEN IT IS TURNED OFF AND PARKED IN A GARAGE. THIS SEEMS TO BE A POTENTIAL SAFETY HAZARD, IN THAT A FIRE COULD DEVELOP. I HAVE NOTED THAT THERE HAVE BEEN MANY COMPLAINTS ON THIS ISSUE. I FEEL GM SHOULD PROVIDE A FREE REPAIR. THE CAR HAS 58000 MILES. INCLUDED DOCUMENT DOES NOT INCLUDE MY 2007 PONTIAC G6 AND IT SHOULD. *TR
Incident date: Nov 16, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE DOOR LOCKS MADE A CLICKING NOISE WHILE DRIVING AND THE DOORS WERE DIFFICULT TO OPEN. ALSO, THE HORN SOUNDED WITHOUT WARNING. THE WARNING INDICATORS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,226.
Incident date: Nov 16, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE DOOR LOCKS MADE A CLICKING NOISE WHILE DRIVING AND THE DOORS WERE DIFFICULT TO OPEN. ALSO, THE HORN SOUNDED WITHOUT WARNING. THE WARNING INDICATORS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,226.
Incident date: Nov 16, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE DOOR LOCKS MADE A CLICKING NOISE WHILE DRIVING AND THE DOORS WERE DIFFICULT TO OPEN. ALSO, THE HORN SOUNDED WITHOUT WARNING. THE WARNING INDICATORS ON THE INSTRUMENT PANEL WERE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,226.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
PONTIAC
GRAND PRIX
(2002) — ELECTRONIC STABILITY CONTROL (ESC)
Nov 26, 2016
Incident date: Oct 16, 2016
MY ENTIRE ELECTRICAL SYSTEM IS FAULTY. WHEN I TURN ON MY HEATER THE LIGHTS DO NOT WORK. MY DASH LIGHTS DO NOT WORK ALL THE TIME. MY RPM'S GO CRAZY MY DIGITAL SYSTEM DOES NOT COME ON. THIS IS WHETHER THE CASE IS STATIONARY OR MOVING
PONTIAC
GRAND PRIX
(2008) — ENGINE
Nov 26, 2016
Incident date: Nov 25, 2016
THE VEHICLE STARTS OK AT TIMES,BUT THERE ARE TIMES WHEN YOU DRIVE IT AND STOP SOME PLACE YOU HAVE A HARD TIME RESTARTING IT. YOU HAVE TO LET IT SIT FOR ABOUT 15 TO 20 MIN THEN IT WILL START ,THERE IS A LOT OG PLAY IN THE IGNITION,WHAT CAN THE CAUSE BE
Incident date: Oct 7, 2016
FUEL SMELL OVERWHELMING IN GARAGE
Incident date: Nov 25, 2016
I WAS DRIVING DOWN THE HIGHWAY FOR 45 MINUTES AND WHEN GOT HOME NOTICE THERE WAS GAS COMING FROM MY PONTIAC AZTEC. DID SOME RESEARCH AND NOTICE THERE'S A RECALL. CALL BUICK AND THEY TOLD ME MY VIN IS NOT COVER UNDER THE RECALL. REALLY?
Incident date: Jul 5, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND THE STEERING WHEEL WAS ABLE TO MOVE A LITTLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MIL... Read more
Incident date: May 11, 2016
ABS ENGAGES AT LOW SPEED WHEN APPLYING THE BRAKES AT EVERY STOP. THIS INCREASES THE STOPPING DISTANCE CAUSING A SAFETY ISSUE. IT DOES THIS ON ALL ROAD CONDITIONS.
Incident date: Nov 18, 2016
AIR BAG LIGHT ALWAYS COMES ON ALL THE TIME, IN MOTION AND WHEN STATIONARY. CAR HAS NOT BEEN IN ANY ACCIDENTS AND HAS BEEN DOING THIS FOR YEARS. GM REFUSES TO FIX IT. ALSO ABS LIGHT ALWAYS COMES ON SINCE IT WAS NEW AND GM REFUSES TO FIX IT.
Incident date: Nov 18, 2016
AIR BAG LIGHT ALWAYS COMES ON ALL THE TIME, IN MOTION AND WHEN STATIONARY. CAR HAS NOT BEEN IN ANY ACCIDENTS AND HAS BEEN DOING THIS FOR YEARS. GM REFUSES TO FIX IT. ALSO ABS LIGHT ALWAYS COMES ON SINCE IT WAS NEW AND GM REFUSES TO FIX IT.
Incident date: Nov 17, 2016
I OWN A 2006 PONTIAC G6 THAT WITHIN THE LAST WEEK INCURRED A POWER STEERING FAILURE. , CAUSING ME TO HAVE A SMALL CRASH. RECALL RESEARCH SHOWS THAT ON MARCH 2014 THE NHTSA REQUIRED GM TO ISSUE A RECALL FOR THIS EXACT PROBLEM, HOWEVER, IT ONLY COVERED CERTAIN THE G6 MODELS UP TO THE YEAR 2009. THE SERVICE ADVISOR AT THE DEALERSHIP ACKNOWLEDGED THAT THE "PROBLEM" WAS VERY SIMILAR TO THE STEERING PR... Read more
Crash
Incident date: Sep 15, 2009
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS RESTARTED AFTER A FEW MINUTES. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES AND WAS TAKEN TO A DIFFERENT DEALER. THE DEALER REPLACED THE FUEL PUMP, BUT THE FAILURE RECURRED. THE M... Read more
Incident date: Nov 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3740000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/24/2017*CT UPDA... Read more
Incident date: Nov 23, 2016
TAKATA RECALL. THIS RECALL WAS IDENTIFIED ON 5/23/2016. SIX MONTHS HAVE PASSED, WHICH SEEMS EXCESSIVE FOR A COUNTERMEASURE TO NOT HAVE BEEN IMPLEMENTED YET. HAVING THIS RECALL CONTINUING TO BE OUTSTANDING MAKES SELLING THIS VEHICLE WITH A CLEAR CONSCIENCE VERY PROBLEMATIC.