Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: May 23, 2016
TAKATA RECALL MY COMPLAINT IS SIMPLY THAT THE FRONT PASSENGER SEAT OF MY CAR IS USELESS BECAUSE THERE HAS NOT BEEN A FIX FOR THE RECALL AND NO ONE CAN SIT IN THE SEAT. THIS HAS HAD A VERY BIG AFFECT ON OUR FAMILY AND AFFECTS OUR ABILITY TO SELL THE CAR TOO (FOR WHAT IS WAS WORTH...WHO WOULD BUY IT?) THIS HAS BEEN GOING ON TOO LONG. WE HAVE BEEN PATIENT AND NOW WE ARE REALLY UPSET THAT NO ONE HA... Read more
Incident date: May 31, 2016
TAKATA RECALL. I UNDERSTAND THERE ARE MILLIONS OF AIRBAGS TO BE REPLACED. HOWEVER IT'S BEEN OVER 6 MONTHS SINCE RECEIVING A RECALL ON MY PASSENGER-SIDE AIRBAG INFLATOR, AND THEY STILL HAVEN'T GOT THE PARTS TO REPLACE IT. I PAID $18,000 FOR THE CAR AND WOULD LIKE TO USE THE PASSENGER SEAT. I REALIZE IT'S LOWER PRIORITY THAN DRIVER-SIDE AIRBAGS, BUT IT'S STILL IMPORTANT. PLEASE ASK PONTIAC/GMC AND ... Read more
Incident date: Mar 13, 2016
REPLACEMENT PART (CABLE KIT # 23238001) UNDER RECALL 14152 HAS SUBSEQUENTLY FAILED AND AS A RESULT HAS NOT REMEDIED THE ORIGINAL SAFETY CONCERN WHICH STATES, "IF THE TRANSMISSION SHIFT CABLE FRACTURES WHILE THE VEHICLE IS BEING DRIVEN, THE TRANSMISSION GEAR SELECTION MAY NOT MATCH THE INDICATED GEAR AND THE VEHICLE MAY MOVE IN AN UNINTENDED OR UNEXPECTED DIRECTION, INCREASING THE RISK OF A CRASH. ... Read more
Incident date: Nov 20, 2016
AT 80,000 MILES AND VERY LITTLE TIME SPENT WITH A PASSENGER, THE AIRBAG SENSOR LOCATED IN THE PASSENGER SEAT FAILED. THIS DISABLES THE PASSENGER AIRBAG AND CONTINUALLY DISPLAYS BOTH A WARNING ON THE VEHICLE'S DIC AND A LIGHT ON THE DASH. I FEEL THAT THIS IS UNACCEPTABLE FOR THE AGE AND USE OF THE CAR. THE SENSOR WAS REMOVED AND EXAMINED TO TRY TO DETERMINE THE CAUSE OF THE FAULT. A BREAKAGE WAS FO... Read more
Incident date: Dec 24, 2016
VEHICLE DOWNSHIFTS HARD THROUGH ALL GEARS. STARTED AS OCCASSIONALLY, BUT PROGRESSIVELY HAS GOTTEN WORSE. UPSHIFTS ARE ENGAGING HARDER AS WELL NOW. AUTOMATIC TRANSMISSION. LOOKING INTO THIS IT APPEARS TO BE A FAIRLY COMMON PROBLEM. IS THIS BEING INVESTIGATED? HOW SHOULD I ADDRESS THIS? SEEMS IT COULD BE DANGEROUS ESPECIALLY ON WET PAVEMENT.
Incident date: Dec 31, 2016
TAKATA RECALL - PASSENGER AIRBAG PARTS NOT AVAILABLE OVER 1 YEAR AFTER RECALL ISSUED
Incident date: Jul 1, 2016
TAKATA RECALL OF PASSENGER AIR BAG, JULY 2016. NOT REMEDIED AS YET. MICHAEL ALB ERTS
Incident date: Nov 2, 2016
WHILE DRIVING ON SMOOTH ROAD AT 55 MILES PER HOUR AND NO ONE IN THE PASSENGER SEAT THE AIRBAG LIGHT CAME ON ALONG WITH "SERVICE AIRBAG" MESSAGE ON INFO SCREEN. HAD A DEALER SCAN CODES AND FOUND PASSENGER SEAT SENSOR BAD. AFTER GOOGLING IT SEEMS TO BE A COMMON PROBLEM. THE CAR ONLY HAS 50,000 MILES ON IT.
Incident date: Dec 29, 2016
MY CAR HAD A PREVIOUS RECALL OF POWER STEERING PROBLEMS, AND THAT RECALL WAS SUPPOSEDLY FIXED IN EARLY 2014. I PURCHASED THE CAR IN OCTOBER 2015, NOW A LITTLE LATER THAN A YEAR, I HAVE THE EXACT PROBLEMS OF THE RECALL. WHICH IS "YOUR VEHICLE EQUIPPED WITH EPS MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST THAT COULD OCCUR AT ANY TIME WHILE DRIVING. IF THE POWER STEERING ASSIST IS LOST, A ME... Read more
Incident date: Sep 7, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT NOTICED STRONG FUMES OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THERE WAS A CRACK ON THE FUEL PUMP ABOVE THE FUEL LINES. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 02/22/2017*CT *TR
Incident date: Dec 19, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT SMELLED A FUEL ODOR WHILE DRIVING THE VEHICLE. THE DEALER DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Incident date: Dec 23, 2016
TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE ACCELERATING FROM A STOP, THE SERVICE POWER STEERING EPS WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRIC POWER STEERING ASSIST SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V153000 (STEE... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Dec 11, 2015
LEFT FRONT WHEEL BEARING ASS'Y HAS BEEN REPLACED TWICE BECAUSE OF MOAN/ROARING NOISE THAT INCREASES AND DECREASES AS SPEED INCREASES AND DECREASES. NOISE BECOMES NOTICEABLY LOUDER AS YOU MAKE A RIGHT HAND TURN - WHICH CAUSES THE LEFT FRONT WHEEL TO HAVE AN INCREASE IN WEIGHT BEARING. ORIGINAL REPLACED @ 78,042 MILES. FIRST REPLACEMENT BECOME SO NOISY THAT IT WAS REPLACED @ 79,264 MILES. NOISE W... Read more
Incident date: Dec 20, 2016
PASSENGER AIR BAG SENSOR LOCATED IN THE SEAT CUSHION FAILURE !! PLEASE HELP US !! THERE ARE ALOT OF FAILURES !!! CAR WAS IN MOTION. MY CAR IS NOW WORTH A $1'000 DOLLARS AND NOT SAFE TO DRIVE !!!
Incident date: Dec 28, 2016
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY, THE REAR WINDSHIELD SUDDENLY EXPLODED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 215,000. THE VIN WAS NOT AVAILABLE.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Dec 21, 2016
THE POWER STEERING GOES OUT INTERMITTENTLY WHILE DRIVING AND I HAVE TO SHUT THE CAR OFF IN ORDER TO FIX IT. I HAD THE POWER STEERING ASSIST MOTOR REPLACED BUT THIS DID NOT SOLVE THE ISSUE. WHILE RESEARCHING, I FOUND A RECALL ON THIS VERY ISSUE ALTHOUGH IT DOES NOT COME UP WHEN I PUT IN MY VEHICLE'S VIN NUMBER. IT IS RECALL NHTSA # 14V153000. PLEASE LET ME KNOW HOW I CAN GET THIS ISSUE FIXED UNDER ... Read more
Incident date: Apr 10, 2015
STRONG SMELL OF GASOLINE NOTICEABLE FROM 10 OR MORE FEET AWAY FROM VEHICLE WHEN PARKED OR RUNNING. CANNOT PARK IN GARAGE DUE TO STRONG FUEL SMELL. VEHICLE HAS NOT BEEN OVERFILLED. SMELL HAS BEEN NOTICEABLE FOR MANY MONTHS BUT IS GETTING STRONGER LATELY. RESEARCHING THIS ON THE INTERNET YIELDS MANY RESULTS WITH SIMILAR COMPLAINTS, FOCUSED ON A DEFECTIVE ELBOW ON THE FUEL PUMP ASSEMBLY.
Incident date: Dec 27, 2016
PUTTING GAS IN TANK AND IT JUST STARTED POURING OUT FROM UNDER THE VAN. THIS HAPPEN AT A GAS STATION AND I WORRIED ABOUT AN EXPLOSION.
Incident date: Dec 25, 2016
HUNDREDS OF PONTIAC SOLSTICE, SATURN SKY, OPEL GT (WHETHER TURBO OR NOT) EXPERIENCE, JUST LIKE MYSELF, SRS FAULTS THAT TURN OFF ALL AIRBAGS IN THE CAR. WHEN I SAY SOLSTICE, I MEAN ALL THE KAPPA PLATFORM, 2 SEATER, SPORTS CARS. DUE TO, THE PASSENGER PRESSURE SENSOR IN THE SEAT THAT TEARS. AFTER THE PRESSURE SENSOR IS BROKEN, THE GAUGE CLUSTER SHOWS A CODE: SERVICE AIRBAG SYSTEM. THIS DISABLES ALL T... Read more
Incident date: Dec 26, 2016
WHILE DRIVING DOWN A CITY STREET AND TURNING RIGHT DOWN ANOTHER STREET MY DIC FLASHED ERROR MESSAGE POWER STEERING. WHILE NOTHING HAS HAPPENED AS OF YET ON 12/26/2016, I HAVE LOOKED INTO THE RECALLS REGARDING ALL OTHER MODEL YEARS OF THE PONTIAC G6 WITH THE ELECTRIC POWER STEERING ISSUE. IT CONCERNS ME DEEPLY. THIS IS MY WIFE'S CAR AND SHE DRIVES IT TO WORK DAILY, TAKES OUR 17 YEAR OLD TO WORK, AN... Read more
Incident date: Dec 26, 2016
TAKATA RECALL: RECEIVED RECALL 150826 (15826) (NHTSA: 16V340) IN JULY 2016. IT IS NOW END OF DECEMBER AND NO RESOLUTION HAS BEEN ADVISED. WARNED NOT TO OCCUPY FRONT PASSENGER SEAT WHICH IS UNREASONABLE SINCE THE CAR IS USED FOR FAMILY TRIPS AND WILL OFTEN HAVE PASSENGER(S). SO FAR NO EVIDENCE OF MALFUNCTION HAS OCCURRED BUT THE POTENTIAL IS FRIGHTENING. RESPONSE TIME IS UNSATISFACTORY AND NEE... Read more
Incident date: Jan 1, 2016
EXCESSIVE OIL CONSUMPTION, BURNING OIL, TO THE EXTENT OF 8 QUARTS BETWEEN ROUTINE OIL CHANGES
Incident date: Dec 19, 2016
POWER STEERING LOCKS UP WHILE STATIONARY AND WHILE IN MOTION. DASH BOARD BEGINS TO CHIME WHILE THIS HAPPENS.
PONTIAC
GRAND PRIX
(2001) - ENGINE
Dec 21, 2016
Incident date: Nov 15, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT OIL WAS LEAKING OUT OF BOTH THE FRONT AND REAR VALVE COVERS. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING), BUT DID NOT INCLUDE THE REAR VALVE COVER AND GASKET. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
Incident date: Dec 5, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEER... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 19, 2016
Incident date: Dec 18, 2016
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. UPON ENTERING THE VEHICLE AND SHIFTING INTO GEAR, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE. THE CONTACT EXITED THE VEHICLE AND ALERTED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT REMOVED FROM THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE ... Read more
Fire
Incident date: Oct 27, 2016
AIR BAG LIGHT STAYED ON DURING INITIAL STARTING SEQUENCE AND NEVER EXTINGUISHES. I HAVE TO ACKNOWLEDGE THE FAULT ON MY DRIVE INFORMATION CONTROL (DIC) IN ORDER TO SELECT OTHER OPTIONS. THE LIGHT HAS BEEN ON NOW FOR TWO MONTHS. NEVER HAD THIS ISSUE BEFORE.
Incident date: Dec 1, 2015
SERIOUS OIL CONSUMPTION PROBLEM, EVERY THOUSAND MILES I AM DOWN 1 TO 2 QUARTS OF OIL. I'VE TRIED DIFFERENT TYPES OF OIL DIFFERENT TYPES OF TREATMENTS AND I'VE HAD GASKETS REPLACED AND STILL CONSUMING LOTS OF OIL. IT IS DEFINITELY NOT LEAKING .
Incident date: Dec 12, 2016
THE STEERING WHEEL TORQUE SENSOR WAS REPLACED BY TRACY CHEVROLET IN OCTOBER 2014 AS PART OF A RECALL ON THIS VEHICLE. AT THE TIME IT WAS REPLACED THE CAR HAD 140,000 MILES ON IT AND CURRENTLY HAS 160,000 MILES ON IT.. SO AFTER 20,000 MILES THE STEERING TORQUE SENSOR HAS GONE BAD.. AFTER TALKING TO THE DEALER I'M TOLD THEY REPLACED IT AND THE WARRANTY WAS ONLY ONE YEAR. HOWEVER, FOR THIS PART TO ... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 03/07/17.*JB
Incident date: Dec 15, 2016
TAKATA RECALL I HAVE A 2006 PONTIAC SOLSTICE THAT IS NOT DRIVEN VERY MUCH. I WENT ON VACATION AND REALIZED MY PASSENGER AIRBAG LIGHT WOULD NOT COME ON WHEN SOME ONE SEATS IN THE PASSENGER SEAT, THE LIGHT STAYS OFF ALL THE TIME. NOW THE AIRBAG READINESS LIGHT IS FLASHING ON AND WILL NOT TURN OFF, WHICH MEANS THE AIRBAGS NEED TO BE SERVICED. WHAT IS WRONG WITH THESE AIR BAGS AND WHY ARE THEY... Read more
Incident date: Nov 30, 2016
AIR BAG LIGHT CAME ON. BOTH DRIVING AND STATIONARY. DEALER TOLD ME IT WAS AN INTERNAL CIRCUIT SHORT IN THE PASSENGER PRESENCE MODULE. COST FOR REPAIR WAS $1,000.00. VEHICLE ONLY HAS 23,000 MI. ON IT. *TR
Incident date: Nov 10, 2016
ON 11-10-16 WE SMELLED GAS OUTSIDE THE CAR AFTER EXITING THE VEHICLE. WE TOOK IT TO OUR LOCAL MECHANIC. THE NEAREST GM DEALER IS ABOUT 20 MILES FROM OUR HOME. THEY CHECKED THE PROBLEM, FOUND THE FUEL LINE ON THE FUEL PUMP MODULE CRACKED AND LEAKING. THEY SAID WE WOULD HAVE A FIRE SOON IF THIS WAS NOT REPAIRED IMMEDIATELY. THEY REMOVED AND REPLACED FUEL PUMP MODULE. WE PAID FOR THE REPAIR...$592 FO... Read more
PONTIAC
GRAND PRIX
(2002) - ENGINE
Dec 15, 2016
Incident date: Dec 10, 2016
CAR HAS RECALL. SAYS OIL MAY DRIP UNTO EXHAUST CAUSING FIRE. I CANNOT FIND A DEALER TO HELP ME GET THIS FIXED. PLEASE HELO ME
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Dec 15, 2016
Incident date: Dec 15, 2014
WHEN USING THE TURN SIGNAL, THE VEHICLE'S HIGH BEAMS MAY TURN ON WITHOUT INTENT. THIS COULD POTENTIALLY BLIND OTHER DRIVERS ON THE ROAD AND CAUSE AN ACCIDENT. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY, IN MOTION, AND TURNING. COLD WEATHER AMPLIFIES THE ISSUE. THE ISSUE IS DEMONSTRATED IN THIS YOUTUBE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=36SCDPLZ3DK
PONTIAC
GRAND PRIX
(2006) - VISIBILITY/WIPER
Dec 15, 2016
Incident date: Dec 15, 2014
WHEN USING THE TURN SIGNAL, THE VEHICLE'S HIGH BEAMS MAY TURN ON WITHOUT INTENT. THIS COULD POTENTIALLY BLIND OTHER DRIVERS ON THE ROAD AND CAUSE AN ACCIDENT. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY, IN MOTION, AND TURNING. COLD WEATHER AMPLIFIES THE ISSUE. THE ISSUE IS DEMONSTRATED IN THIS YOUTUBE VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=36SCDPLZ3DK
Incident date: Dec 10, 2016
SERVICE AIRBAG LIGHT COMES ON! WHY IS THAT?! IT COMES IN WHEN I START NY CAR AND IT JUST COMES ON WHILE I'M DRIVING! *TR
Incident date: Jul 1, 2016
"TAKATA RECALL" - I RECEIVED A RECALL NOTICE SIX MONTHS AGO RELATED TO MY VIBE. THE RECALL SPECIFICALLY STATES UNTIL THE REPAIR IS PERFORMED THE FRONT PASSENGER SEARCH SHOULD NOT BE OCCUPIED. AS OF TODAY, THE PARTS ARE STILL NOT AVAILABLE AND THE ONLY THING THE PEOPLE AT PONTIAC CAN SAY IS "GM DOES NOT RECOMMEND THAT ANYONE SIT IN THE FRONT PASSENGER SEAT." I BELIEVE I'VE BEEN PATIENT ENOUGH AN... Read more
Incident date: Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO... Read more
Incident date: Dec 6, 2016
PEDAL ACCELERATOR - WHEN DRIVING, THE CAR ACCELERATES ON THIS OWN EVEN WHEN THE ACCELERATOR PEDAL IS NOT DEPRESSED. THE RESULT IS INCREASED SPEEDS, AND WHEN REACHING A STOP, THE CAR HAS TO QUICKLY BE PLACED IN NEUTRAL OR PARK TO STOP THE CAR, ELSE, IT WILL CONTINUE TO MOVE. THERE WAS A PREVIOUS RECALL FOR THIS SITUATION WITH GMC AND THERE WAS AN ATTEMPT TO FIX THIS ISSUE WITH MY VEHICLE. HOWEVE... Read more
Incident date: Jul 1, 2016
TAKATA RECALL WE RECEIVED A RECALL NOTICE IN JULY OF THIS YEAR, STATING THAT PARTS FOR OUR VEHICLE WERE NOT AVAILABLE. THE RECALL ALSO STATED IT WAS NOT SAFE FOR A PASSENGER TO RIDE IN THE PASSENGER SIDE FRONT SEAT. WE CALLED OUR LOCAL DEALER IN DECEMBER OF THIS YEAR, AND WERE TOLD PARTS WERE STILL NOT AVAILABLE. THIS VEHICLE IS USED TO TRANSPORT SPECIAL NEEDS CHILDREN AND YOUNG ADULTS BY OUR... Read more
Incident date: Dec 13, 2016
TAKATA RECALL WE HAVE BEEN RECEIVING RECALL NOTICES FROM PONTIAC FOR OVER A YEAR NOW. EACH TIME WE CONTACT THE DEALER TO HAVE THE AIR BAG REPLACED WE ARE TOLD THEY NEED TO ORDER PARTS AND WILL GET BACK TO US. WE HAVE NOT HEARD BACK FROM THEM AND HAVE CALLED OVER 12 TIMES. *TR
Incident date: May 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Jul 15, 2016
OUR SOLSTICE NOW HAS A PASSENGER SEAT SEAT BAG SENSOR LIGHT ON. WE TOOK IT INTO THE DEALER AND WERE INFORMED THIS IS A COMMON PROBLEM. THEY PROMPTLY TOLD US IT WOULD BE OVER $1000 TO FIX. THE CAR HAS BEEN WELL MAINTAINED AND ONLY HAS 23,000 MILES ON IT. THIS LIGHT REMAINS ON AT ALL TIMES. WE WERE TOLD THAT OUR AIR BAG WILL NOT DEPLOY. IT IS MY UNDERSTANDING THAT EVEN REPLACING THE SENSOR MAY NOT B... Read more
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE AND TRACTION WARNING INDICATORS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT WAS DIFFICULT TO RELEASE OR PRESS DOWN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CON... Read more
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE AND TRACTION WARNING INDICATORS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT WAS DIFFICULT TO RELEASE OR PRESS DOWN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CON... Read more
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE AND TRACTION WARNING INDICATORS ILLUMINATED CONTINUOUSLY. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT WAS DIFFICULT TO RELEASE OR PRESS DOWN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CON... Read more
Incident date: Jul 1, 2016
TAKATA RECALL. FOR OVER SIX MONTHS MY FAMILY -- INCLUDING A 5 YEAR OLD AND A THREE YEAR OLD IN CHILD SEATS IN THE REAR -- HAS WAITED FOR A FIX TO THE AIRBAG ISSUE, WHICH MAKES IT APPARENTLY DANGEROUS TO HAVE SOMEONE (WIFE OR HUSBAND) IN THE PASSENGER SEAT. WE ARE MOREOVER CONCERNED THAT ANY EXPLOSIVE DEBRIS WOULD OF COURSE INJURE A CHILD IN HIS CHILD SEAT IN THE BACK, WHICH IS NOT REALLY SHIEL... Read more