Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Dec 26, 2016
I PURCHASE MY CAR DECEMBER,2015 OR MAYBE IN THE BEGINNING OF JANUARY, 2016. I HAD AN EXTREMELY BAD GAS LEAK , I'LL SAY 2 MONTH AFTER MY BRAKES START MESSING UP. GOT THEM FIXED & 3 MONTHS LATER I WAS BACK DOING THE SAME THING. AROUND AUGUST, 2016 MY POWER STEERING WHEEL WENT OUT. GOT THAT FIXED, 3 WEEKS LATER MY POWER STEER DID THE SAME THING, AGAIN ! PLUS MY PAN HAD BEGIN LEAKING.
Incident date: Dec 26, 2016
I PURCHASE MY CAR DECEMBER,2015 OR MAYBE IN THE BEGINNING OF JANUARY, 2016. I HAD AN EXTREMELY BAD GAS LEAK , I'LL SAY 2 MONTH AFTER MY BRAKES START MESSING UP. GOT THEM FIXED & 3 MONTHS LATER I WAS BACK DOING THE SAME THING. AROUND AUGUST, 2016 MY POWER STEERING WHEEL WENT OUT. GOT THAT FIXED, 3 WEEKS LATER MY POWER STEER DID THE SAME THING, AGAIN ! PLUS MY PAN HAD BEGIN LEAKING.
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL FOR THE POWER STEERING PRIOR TO OWNING THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14E044000 (STEERING) AND 14V153000 (STEERING). THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL AND WOULD NEED TO BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE ... Read more
Incident date: Jan 2, 2017
AS I AM DRIVING DOWN THE ROAD MY POWER STEERING LOCKS UP AND I AM HARDLY ABLE TO TURN THE STEERING WHEEL!! DANGEROUS CALLED GM SAID MY CAR ISN'T IN THE RECALL AS SOME OF THE OTHERS! WELL WHEN I DIE OR SOME ONE ELSE DOES GM WILL SE MY FACE IN COURT! $900 TO FIX THE PROBLEM DON'T HAVE IT! WE OWN A AUTO REPAIR SHOP CANT FIX IT NEED TO HAVE IT PROGRAMMED! THIS HAS STARTED EARLIER BUT THEN WENT AWAY SO... Read more
Incident date: Jul 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RE... Read more
Incident date: Feb 1, 2014
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ANTI THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AFTER TEN MINUTES. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (E... Read more
Incident date: Sep 14, 2016
HAVE A PROBLEM WITH THE AIRBAG SENSOR IN THE FRONT PASSENGER SEAT. LIGHT IS ON MOST OF THE TIME WHETHER OR NOT THERE IS SOMEONE IN THE PASSENGER SEAT. TOOK VEHICLE TO DEALER TO HAVE IT CHECKED AND WAS TOLD IT WOULD COST $800-$900 TO FIX. (ON TOP OF MY $92.00 JUST TO HAVE IT LOOKED AT). MANY SAME MODELS HAVE THE SAME PROBLEM. WHEN AIRBAG WARNING LIGHT IS ON, AIRBAGS WILL NOT WORK. GREAT SA... Read more
Incident date: Jan 20, 2017
THE POWER STEERING LIGHT KEEPS COMING ON IN MY 2007 PONTIAC G6 AFTER A MINUTE OF BEING ON THE ROAD IN MOTION MAKING THE STEERING ALMOST IMPOSSIBLE. IT'S HAPPENED ON BOTH THE HIGHWAY AND CITY STREETS REGARDLESS OF THE SPEED. IT CAUSED ME TO ALMOST HAVE TWO ACCIDENTS ALREADY! BUT THERE IS NO WHERE TO ADD THE STEERING FLUID. I TOOK IT TO MULTIPLE MECHANICS AND THEY TOLD ME THERE IS NO RESERVOIR ... Read more
Incident date: Jan 16, 2017
TL* THE CONTACT OWNS A 2010 PONTIAC G6. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE POWER STEERING WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN N... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDA... Read more
Incident date: Jan 17, 2017
I WAS TRAVELING DOWN THE HIGHWAY PROBABLY AROUND 50 MPH AND THE POWER STEERING QUIT WORKING. I TURNED IT OFF AND ON IT STARTED WORKING AGAIN. I WAS OUT ON THE INTERSTATE DOING 75 AND IT DID IT AGAIN. I T HAS BEEN INTERMITTENT EVER SENSE.
Incident date: Jan 2, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. TH... Read more
Incident date: Jan 2, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. TH... Read more
Incident date: Jan 24, 2017
DEAR NHTSA; I OWN A 2009 PONTIAC G6 THAT WITHIN THE LAST WEEK INCURRED A POWER STEERING FAILURE. RECALL RESEARCH SHOWS THAT ON MARCH 2014 THE NHTSA REQUIRED GM TO ISSUE A RECALL FOR THIS EXACT PROBLEM, HOWEVER, IT ONLY COVERED THE G6 MODELS UP TO THE YEAR 2009 BUT NOT ALL 2009. THE SERVICE ADVISOR AT THE DEALERSHIP ACKNOWLEDGED THAT THE "PROBLEM" WAS VERY SIMILAR TO THE STEERING PROBLEM FOR EAR... Read more
PONTIAC
TRANS SPORT
(1995) - VEHICLE SPEED CONTROL
Jan 30, 2017
Incident date: Jan 25, 2017
"TAKATA RECALL
Crash
PONTIAC
TRANS SPORT
(1995) - UNKNOWN OR OTHER
Jan 30, 2017
Incident date: Jan 25, 2017
"TAKATA RECALL
Crash
Incident date: Jul 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED... Read more
Incident date: Jan 26, 2017
THE POWER STEERING JUST SUDDENLY GOES OUT AND I GET A MESSAGE ON RADIO THAT SAYS POWER STEERING. I STOP THE CAR AND KILL THE ENGINE AND IT WORKS AGAIN. SOMETIMES LONGER THAN OTHERS. IT'S A 2009 JUST HIT 161K MILES SO NOT SURE IF IT IS EVEN COVER ED NY ANYTHING
Incident date: Jan 16, 2017
"SERVICE AIR BAG" COMES ACROSS THE DIC INDICATING IT NEEDS SERVICE DONE TO IT. TURN VEHICLE OFF AND BACK ON AND THE LIGHT GOES AWAY. IF THE CAR IS TURNED ON (TRIED MANY TIMES) AND SOMEONE IS SITTING IN THE PASSENGER SEAT, THE SERVICE MESSAGE COMES ON AFTER A FEW TRIES. ALL CONNECTORS HAVE BEEN CHECKED AND LIQUIDS HAVE NOT BEEN SPILLED ON THE SEATS.
Incident date: Jan 16, 2017
"SERVICE AIR BAG" COMES ACROSS THE DIC INDICATING IT NEEDS SERVICE DONE TO IT. TURN VEHICLE OFF AND BACK ON AND THE LIGHT GOES AWAY. IF THE CAR IS TURNED ON (TRIED MANY TIMES) AND SOMEONE IS SITTING IN THE PASSENGER SEAT, THE SERVICE MESSAGE COMES ON AFTER A FEW TRIES. ALL CONNECTORS HAVE BEEN CHECKED AND LIQUIDS HAVE NOT BEEN SPILLED ON THE SEATS.
Incident date: Jan 24, 2017
THE EVENING OF JANUARY.24TH,2017 I WAS TRAVELING ON THE HIGHWAY HEADING HOME AND WHEN I WENT TO SLOW DOWN BECAUSE A SEMI PULLED OUT IN FRONT OF ME I NOTICED THE CARS BEHIND ME WERE NOT REDUCING THEIR SPEED & THE CAR BEHIND ME ALMOST HIT ME BUT SWERVED TO AVOID IT THEN LAID ON THEIR HORN CUSSING ME BECAUSE MY BRAKE LIGHTS WERE NOT WORKING UNTIL I LET OFF THE BRAKES THEY CAME ON AND STAYED ON, SO I ... Read more
Incident date: Jan 24, 2017
THE EVENING OF JANUARY.24TH,2017 I WAS TRAVELING ON THE HIGHWAY HEADING HOME AND WHEN I WENT TO SLOW DOWN BECAUSE A SEMI PULLED OUT IN FRONT OF ME I NOTICED THE CARS BEHIND ME WERE NOT REDUCING THEIR SPEED & THE CAR BEHIND ME ALMOST HIT ME BUT SWERVED TO AVOID IT THEN LAID ON THEIR HORN CUSSING ME BECAUSE MY BRAKE LIGHTS WERE NOT WORKING UNTIL I LET OFF THE BRAKES THEY CAME ON AND STAYED ON, SO I ... Read more
Incident date: Jan 24, 2017
THE EVENING OF JANUARY.24TH,2017 I WAS TRAVELING ON THE HIGHWAY HEADING HOME AND WHEN I WENT TO SLOW DOWN BECAUSE A SEMI PULLED OUT IN FRONT OF ME I NOTICED THE CARS BEHIND ME WERE NOT REDUCING THEIR SPEED & THE CAR BEHIND ME ALMOST HIT ME BUT SWERVED TO AVOID IT THEN LAID ON THEIR HORN CUSSING ME BECAUSE MY BRAKE LIGHTS WERE NOT WORKING UNTIL I LET OFF THE BRAKES THEY CAME ON AND STAYED ON, SO I ... Read more
Incident date: Jan 20, 2017
MY DAUGHTER WAS DRIVING AND SUDDENLY HAD ZERO POWER STEERING. SHE WAS ABLE, BY THE GRACE OF GOD, TO GET IT OFF THE ROAD. SHE TURNED IT OFF AND THEN BACK ON AND HAD STEERING FOR A SHORT DISTANCE MORE BUT THEN THE SAME THING! WE HAD A RECALL DONE A YEAR AGO ON THE TORQUE SENSOR STEERING COLUMN - WE DID NOT RECEIVE ANY PAPERWORK WHEN PICKING UP THE CAR. NOW THEY SAY IT IS THE LOWER STEERING COLUMN WH... Read more
Incident date: Jan 10, 2017
LOST POWER STEERING WHILE DRIVING AND WHEN FIRST STARTED, BUT WOULD TURN THE CAR OFF AND RESTART TO GET IT WORKING AGAIN. THIS WENT ON FOR ABOUT A MONTH, THEN IT WORKED FOR A FEW MONTHS AND NOW HAVE NO POWER STEERING AT ALL. IT QUIT ALTOGETHER 2 WEEKS AGO. *TR
Incident date: Jan 13, 2017
THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK RECALL.. I WENT OUT TO TAKE MY KIDS TO SCHOOL AND SMELT GAS. LOOKED UNDERNEATH CAN SEE GAS DRIPPING.HAD IT LOOKED IT AND SURE ENOUGH HOLE/CRACK IN FUEL TANK AND NOW THE FUEL GAUGE IS NOT WORKING .CHECKED UNDER THE RECALL AND MINE IS NOT IN IT..
Incident date: Jan 21, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEK. WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP THE CONTACT DROVE ONTO THE GRASS ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION PIPE CAUSED THE BRAKE LINE TO ROT. THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. T... Read more
Incident date: Jan 21, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEK. WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP THE CONTACT DROVE ONTO THE GRASS ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION PIPE CAUSED THE BRAKE LINE TO ROT. THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. T... Read more
Incident date: Jan 21, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEK. WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP THE CONTACT DROVE ONTO THE GRASS ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION PIPE CAUSED THE BRAKE LINE TO ROT. THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. T... Read more
PONTIAC
GRAND PRIX
(2003) - ENGINE
Jan 24, 2017
Incident date: Oct 30, 2016
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. AFTER JUST PULLING OUT OF A PARKING LOT, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHILE STILL IN THE VEHICLE, THE CONTACT NOTICED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED FLAMES COMING FROM THE HOOD BY THE WINDSHIELD. THE CONTACT EXITED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE RE... Read more
Fire
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED SEVERAL TIMES. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR AN APPOINTMENT TO INSPECT AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V064000 (STEERING) AND 14E044000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Jan 24, 2017
WE ARE HAVING ISSUES WHEN WE USE OUR TURN SIGNALS. MOST OF THE TIME OUR SIGNALS DON'T WON'T WORK UNLESS WE WIGGLE (WITH FORCE) OUR HAZARD LIGHT BUTTON. THEN WE HEAR BUZZING AND CRACKLING THAT IS MOSTLY CONTINUOUS IN OUR HAZARD BUTTON. THIS HAPPENS WHEN WE ARE DRIVING OR SITTING STILL. IT DOES STOP CLICKING WHEN WE SHUT THE CAR OFF, BUT DOES OFTEN CONTINUE WHEN WE START OUR CAR BACK OFF. THE CRACKL... Read more
Incident date: Jan 24, 2017
WE ARE HAVING ISSUES WHEN WE USE OUR TURN SIGNALS. MOST OF THE TIME OUR SIGNALS DON'T WON'T WORK UNLESS WE WIGGLE (WITH FORCE) OUR HAZARD LIGHT BUTTON. THEN WE HEAR BUZZING AND CRACKLING THAT IS MOSTLY CONTINUOUS IN OUR HAZARD BUTTON. THIS HAPPENS WHEN WE ARE DRIVING OR SITTING STILL. IT DOES STOP CLICKING WHEN WE SHUT THE CAR OFF, BUT DOES OFTEN CONTINUE WHEN WE START OUR CAR BACK OFF. THE CRACKL... Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V640000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
PONTIAC
GRAND PRIX
(2006) - POWER TRAIN
Jan 23, 2017
Incident date: Nov 18, 2016
I'VE HAD TO REPLACE THE TRANSMISSION AT 67K MILES, AND IT WENT OUT ON ME AGAIN AT 110K MILES. I REPLACED THE TRANSMISSION AT NOT ONLY A GM CERTIFIED DEALERSHIP, BUT A PONTAIC DEALERSHIP (JOHN HINE PONTAIC) IN SAN DIEGO. THE TRANSMISSION WAS A GM CERTIFIED REFURBISH FROM CANADA. NO RECALLS FROM GM, AND NO REIMBURSEMENT POLICY. THIS IS AN ISSUE.
Incident date: Oct 18, 2016
SERVICE AIR BAG LIGHT ON DASHBOARD WAS ON AND PASSENGER AIRBAG OFF LIGHT ON EVER SINCE I OWNED THE CAR. THE CAR WAS BOUGHT USED WITH 122K MILES ON IT SO I'M NOT SURE WHEN THIS ISSUE FIRST ARRIVED ON THIS MAKE AND MODEL. I HAVE DONE SOME RESEARCH INTO THE ISSUE AND IT SEEMS RECALLS ARE OUT FOR THIS ISSUE ON LOTS OF 2007 PONTIAC G5S I ALSO HAD EXPERIENCED THE KEY GETTING STUCK IN THE IGNITION IN NOV... Read more
Incident date: Oct 18, 2016
SERVICE AIR BAG LIGHT ON DASHBOARD WAS ON AND PASSENGER AIRBAG OFF LIGHT ON EVER SINCE I OWNED THE CAR. THE CAR WAS BOUGHT USED WITH 122K MILES ON IT SO I'M NOT SURE WHEN THIS ISSUE FIRST ARRIVED ON THIS MAKE AND MODEL. I HAVE DONE SOME RESEARCH INTO THE ISSUE AND IT SEEMS RECALLS ARE OUT FOR THIS ISSUE ON LOTS OF 2007 PONTIAC G5S I ALSO HAD EXPERIENCED THE KEY GETTING STUCK IN THE IGNITION IN NOV... Read more
Incident date: Oct 18, 2016
SERVICE AIR BAG LIGHT ON DASHBOARD WAS ON AND PASSENGER AIRBAG OFF LIGHT ON EVER SINCE I OWNED THE CAR. THE CAR WAS BOUGHT USED WITH 122K MILES ON IT SO I'M NOT SURE WHEN THIS ISSUE FIRST ARRIVED ON THIS MAKE AND MODEL. I HAVE DONE SOME RESEARCH INTO THE ISSUE AND IT SEEMS RECALLS ARE OUT FOR THIS ISSUE ON LOTS OF 2007 PONTIAC G5S I ALSO HAD EXPERIENCED THE KEY GETTING STUCK IN THE IGNITION IN NOV... Read more
Incident date: Jan 20, 2017
THE AIRBAG NOT FUNCTIONING LIGHT IS COMING ON INTERMITTENTLY. WHEN THE VEHICLE IS MOVING OR IDLING. I TOOK IT TO THE DEALER TODAY AND THEY REPORTED THERE WERE NO ACTIVE CODES. AFTER READING ONLINE ABOUT THIS I AM NOW CONCERNED THAT I AM DRIVING A CAR WITHOUT AIRBAGS FUNCTIONING AND EITHER A DISHONEST DEALER OR AN INCOMPETENT TECH. *TR
Incident date: Jan 20, 2017
TAKATA RECALL - DEALERSHIP HAS NOT AND DOES NOT HAVE REMEDY FOR THE DEFECTIVE AIRBAGS
Incident date: Oct 17, 2016
NOTICED GASOLINE ODORS, HARD STARTING, CHECK ENGINE LIGHT CAME ON, TOOK TO SHOP FOR DIAGNOSIS. MECHANIC SAID THE PLASTIC HOUSING ON THE TOP OF THE FUEL PUMP HAD CRACKED, CAUSING GAS TO LEAK FROM THE TANK ALSO LOW FUEL PRESSURE AND VACUUM PROBLEMS. SAID CAR WAS UNSAFE TO DRIVE AND NEEDED THE ENTIRE FUEL PUMP REPLACED. THE TOTAL REPAIR COST IS $1000. THE G5 MODEL HAS THE SAME PROBLEM AND THERE HAS B... Read more
Incident date: Jan 1, 2015
IN EARLY 2015, WITH APPROXIMATELY 4500 MILES ON THE CAR, A DASH WARNING LIGHT BEGAN TO ILLUMINATE. THE ICON THAT APPEARS IS RELATED TO FAULTY AIRBAG, AS WELL AS, A VISUAL MESSAGE STATING FAULTY AIRBAG AND ALSO A BEEP TO ALERT ME WHEN STARTING THE CAR. NOTE, PART OF THOSE MILES ON THE CAR DID NOT INCLUDE A PASSENGER IN THE FRONT PASSENGER SEAT. YOUR NHTSA CAMPAIGN ID#11V534000 LEADS ME TO FILE THI... Read more
Incident date: Jan 17, 2017
VEHICLE COMPLETELY LOSES POWER ,ENGINE SHUTS OFF) WHILE DRIVING! STARTS RIGHT BACK UP , BUT CONSIDERABLE DANGER AS IT STOPS WITH NO WARNING OF ANY KIND, HAVE BEEN VERY CLOSE TO BEING HIT BY VEHICLE BEHIND ME NOT KNOWING THAT I HAD NO POWER TO DO ANYTHING, AFTER CAR COMES TO STOP, HAVE BEEN ABLE TO RESTART.. MOSTLY HAPPENS WHEN SLOWING DOWN, OR TAKING FOOT OFF OF ACCELERATOR. GOING DIFFERENT SPEEDS... Read more
Incident date: Jan 17, 2017
VEHICLE COMPLETELY LOSES POWER ,ENGINE SHUTS OFF) WHILE DRIVING! STARTS RIGHT BACK UP , BUT CONSIDERABLE DANGER AS IT STOPS WITH NO WARNING OF ANY KIND, HAVE BEEN VERY CLOSE TO BEING HIT BY VEHICLE BEHIND ME NOT KNOWING THAT I HAD NO POWER TO DO ANYTHING, AFTER CAR COMES TO STOP, HAVE BEEN ABLE TO RESTART.. MOSTLY HAPPENS WHEN SLOWING DOWN, OR TAKING FOOT OFF OF ACCELERATOR. GOING DIFFERENT SPEEDS... Read more
Incident date: Jun 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATE... Read more
Incident date: Jan 13, 2017
THIS IS ON A 2007 PONTIAC SOLSTICE BASE MODEL, CURRENTLY WITH 49,801 MILES. THIS VEHICLE WAS NOT INVOLVED IN ANY ACCIDENTS. THE RED INDICATOR LIGHT FOR THE AIR BAG JUST CAME ON LAST WEEK AND A MESSAGE TO "SERVICE AIR BAG" ALSO CAME ON THE DASH PANEL. AT THE TIME, THERE WAS A DRIVER AND PASSENGER IN THE CAR. IN ADDITION, THE PASSENGER AIR BAG INDICATOR LIGHT NOW, ALWAYS SHOWS "OFF", EVEN WHEN AN AD... Read more
Incident date: Apr 16, 2016
HAD THE VEHICLE SINCE 2007. SELDOM CARRIED A PASSENGER. STARTED CARRYING A PASSENGER ON A REGULAR BASES SUMMER 2015. ELEVEN MONTHS LATER THE AIRBAG LIGHT CAME ON. DIDN'T BOTHER TO FIX IT BECAUSE THEY WANTED OVER $800. MY CAR JUST FAILED THE VIRGINIA STATE INSPECTION ON 1/16/2017 BECAUSE OF THE AIRBAG LIGHT. NOW I'M FORCED TO GET THIS FIXED. SEARCHED ONLINE FOR A SOLUTION AND DISCOVERED THAT THE PO... Read more
Incident date: Dec 18, 2016
NO HEAT, BLOWER BLOWS COLD AIR. REPLACED THERMOSTAT, NO CHANGE. REVIEWED A FEW FORUMS AND FOUND THE EQUINOX AND TORRENT HAVE THE SAME PROBLEM : HEATER BLEND DOOR / ACUATOR. DEFOGGING THE WINDSHIELD DOES NOT HAPPEN QUICK ENOUGH, VERY DANGEROUS. COST OF REPAIR AT DEALERSHIP IS JUST OVER $1000.00. FILED A CASE WITH GM CASE # 8-2670037863. THEY DID NOT HAVE ANY RECALLS OR OFFER ANY INFO.