Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jan 20, 2017
MY DAUGHTER WAS DRIVING AND SUDDENLY HAD ZERO POWER STEERING. SHE WAS ABLE, BY THE GRACE OF GOD, TO GET IT OFF THE ROAD. SHE TURNED IT OFF AND THEN BACK ON AND HAD STEERING FOR A SHORT DISTANCE MORE BUT THEN THE SAME THING! WE HAD A RECALL DONE A YEAR AGO ON THE TORQUE SENSOR STEERING COLUMN - WE DID NOT RECEIVE ANY PAPERWORK WHEN PICKING UP THE CAR. NOW THEY SAY IT IS THE LOWER STEERING COLUMN WH... Read more
Incident date: Jan 10, 2017
LOST POWER STEERING WHILE DRIVING AND WHEN FIRST STARTED, BUT WOULD TURN THE CAR OFF AND RESTART TO GET IT WORKING AGAIN. THIS WENT ON FOR ABOUT A MONTH, THEN IT WORKED FOR A FEW MONTHS AND NOW HAVE NO POWER STEERING AT ALL. IT QUIT ALTOGETHER 2 WEEKS AGO. *TR
Incident date: Jan 13, 2017
THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK RECALL.. I WENT OUT TO TAKE MY KIDS TO SCHOOL AND SMELT GAS. LOOKED UNDERNEATH CAN SEE GAS DRIPPING.HAD IT LOOKED IT AND SURE ENOUGH HOLE/CRACK IN FUEL TANK AND NOW THE FUEL GAUGE IS NOT WORKING .CHECKED UNDER THE RECALL AND MINE IS NOT IN IT..
Incident date: Jan 21, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEK. WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP THE CONTACT DROVE ONTO THE GRASS ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION PIPE CAUSED THE BRAKE LINE TO ROT. THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. T... Read more
Incident date: Jan 21, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEK. WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP THE CONTACT DROVE ONTO THE GRASS ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION PIPE CAUSED THE BRAKE LINE TO ROT. THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. T... Read more
Incident date: Jan 21, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEK. WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP THE CONTACT DROVE ONTO THE GRASS ON THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE AIR CONDITIONER CONDENSATION PIPE CAUSED THE BRAKE LINE TO ROT. THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. T... Read more
PONTIAC
GRAND PRIX
(2003) — ENGINE
Jan 24, 2017
Incident date: Oct 30, 2016
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. AFTER JUST PULLING OUT OF A PARKING LOT, THE CONTACT NOTICED SMOKE UNDER THE HOOD. WHILE STILL IN THE VEHICLE, THE CONTACT NOTICED THAT THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED FLAMES COMING FROM THE HOOD BY THE WINDSHIELD. THE CONTACT EXITED THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE RE... Read more
Fire
Incident date: Jun 20, 2015
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED SEVERAL TIMES. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR AN APPOINTMENT TO INSPECT AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V064000 (STEERING) AND 14E044000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Jan 24, 2017
WE ARE HAVING ISSUES WHEN WE USE OUR TURN SIGNALS. MOST OF THE TIME OUR SIGNALS DON'T WON'T WORK UNLESS WE WIGGLE (WITH FORCE) OUR HAZARD LIGHT BUTTON. THEN WE HEAR BUZZING AND CRACKLING THAT IS MOSTLY CONTINUOUS IN OUR HAZARD BUTTON. THIS HAPPENS WHEN WE ARE DRIVING OR SITTING STILL. IT DOES STOP CLICKING WHEN WE SHUT THE CAR OFF, BUT DOES OFTEN CONTINUE WHEN WE START OUR CAR BACK OFF. THE CRACKL... Read more
Incident date: Jan 24, 2017
WE ARE HAVING ISSUES WHEN WE USE OUR TURN SIGNALS. MOST OF THE TIME OUR SIGNALS DON'T WON'T WORK UNLESS WE WIGGLE (WITH FORCE) OUR HAZARD LIGHT BUTTON. THEN WE HEAR BUZZING AND CRACKLING THAT IS MOSTLY CONTINUOUS IN OUR HAZARD BUTTON. THIS HAPPENS WHEN WE ARE DRIVING OR SITTING STILL. IT DOES STOP CLICKING WHEN WE SHUT THE CAR OFF, BUT DOES OFTEN CONTINUE WHEN WE START OUR CAR BACK OFF. THE CRACKL... Read more
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V640000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN
Jan 23, 2017
Incident date: Nov 18, 2016
I'VE HAD TO REPLACE THE TRANSMISSION AT 67K MILES, AND IT WENT OUT ON ME AGAIN AT 110K MILES. I REPLACED THE TRANSMISSION AT NOT ONLY A GM CERTIFIED DEALERSHIP, BUT A PONTAIC DEALERSHIP (JOHN HINE PONTAIC) IN SAN DIEGO. THE TRANSMISSION WAS A GM CERTIFIED REFURBISH FROM CANADA. NO RECALLS FROM GM, AND NO REIMBURSEMENT POLICY. THIS IS AN ISSUE.
Incident date: Oct 18, 2016
SERVICE AIR BAG LIGHT ON DASHBOARD WAS ON AND PASSENGER AIRBAG OFF LIGHT ON EVER SINCE I OWNED THE CAR. THE CAR WAS BOUGHT USED WITH 122K MILES ON IT SO I'M NOT SURE WHEN THIS ISSUE FIRST ARRIVED ON THIS MAKE AND MODEL. I HAVE DONE SOME RESEARCH INTO THE ISSUE AND IT SEEMS RECALLS ARE OUT FOR THIS ISSUE ON LOTS OF 2007 PONTIAC G5S I ALSO HAD EXPERIENCED THE KEY GETTING STUCK IN THE IGNITION IN NOV... Read more
Incident date: Oct 18, 2016
SERVICE AIR BAG LIGHT ON DASHBOARD WAS ON AND PASSENGER AIRBAG OFF LIGHT ON EVER SINCE I OWNED THE CAR. THE CAR WAS BOUGHT USED WITH 122K MILES ON IT SO I'M NOT SURE WHEN THIS ISSUE FIRST ARRIVED ON THIS MAKE AND MODEL. I HAVE DONE SOME RESEARCH INTO THE ISSUE AND IT SEEMS RECALLS ARE OUT FOR THIS ISSUE ON LOTS OF 2007 PONTIAC G5S I ALSO HAD EXPERIENCED THE KEY GETTING STUCK IN THE IGNITION IN NOV... Read more
Incident date: Oct 18, 2016
SERVICE AIR BAG LIGHT ON DASHBOARD WAS ON AND PASSENGER AIRBAG OFF LIGHT ON EVER SINCE I OWNED THE CAR. THE CAR WAS BOUGHT USED WITH 122K MILES ON IT SO I'M NOT SURE WHEN THIS ISSUE FIRST ARRIVED ON THIS MAKE AND MODEL. I HAVE DONE SOME RESEARCH INTO THE ISSUE AND IT SEEMS RECALLS ARE OUT FOR THIS ISSUE ON LOTS OF 2007 PONTIAC G5S I ALSO HAD EXPERIENCED THE KEY GETTING STUCK IN THE IGNITION IN NOV... Read more
Incident date: Jan 20, 2017
THE AIRBAG NOT FUNCTIONING LIGHT IS COMING ON INTERMITTENTLY. WHEN THE VEHICLE IS MOVING OR IDLING. I TOOK IT TO THE DEALER TODAY AND THEY REPORTED THERE WERE NO ACTIVE CODES. AFTER READING ONLINE ABOUT THIS I AM NOW CONCERNED THAT I AM DRIVING A CAR WITHOUT AIRBAGS FUNCTIONING AND EITHER A DISHONEST DEALER OR AN INCOMPETENT TECH. *TR
Incident date: Jan 20, 2017
TAKATA RECALL - DEALERSHIP HAS NOT AND DOES NOT HAVE REMEDY FOR THE DEFECTIVE AIRBAGS
Incident date: Oct 17, 2016
NOTICED GASOLINE ODORS, HARD STARTING, CHECK ENGINE LIGHT CAME ON, TOOK TO SHOP FOR DIAGNOSIS. MECHANIC SAID THE PLASTIC HOUSING ON THE TOP OF THE FUEL PUMP HAD CRACKED, CAUSING GAS TO LEAK FROM THE TANK ALSO LOW FUEL PRESSURE AND VACUUM PROBLEMS. SAID CAR WAS UNSAFE TO DRIVE AND NEEDED THE ENTIRE FUEL PUMP REPLACED. THE TOTAL REPAIR COST IS $1000. THE G5 MODEL HAS THE SAME PROBLEM AND THERE HAS B... Read more
Incident date: Jan 1, 2015
IN EARLY 2015, WITH APPROXIMATELY 4500 MILES ON THE CAR, A DASH WARNING LIGHT BEGAN TO ILLUMINATE. THE ICON THAT APPEARS IS RELATED TO FAULTY AIRBAG, AS WELL AS, A VISUAL MESSAGE STATING FAULTY AIRBAG AND ALSO A BEEP TO ALERT ME WHEN STARTING THE CAR. NOTE, PART OF THOSE MILES ON THE CAR DID NOT INCLUDE A PASSENGER IN THE FRONT PASSENGER SEAT. YOUR NHTSA CAMPAIGN ID#11V534000 LEADS ME TO FILE THI... Read more
Incident date: Jan 17, 2017
VEHICLE COMPLETELY LOSES POWER ,ENGINE SHUTS OFF) WHILE DRIVING! STARTS RIGHT BACK UP , BUT CONSIDERABLE DANGER AS IT STOPS WITH NO WARNING OF ANY KIND, HAVE BEEN VERY CLOSE TO BEING HIT BY VEHICLE BEHIND ME NOT KNOWING THAT I HAD NO POWER TO DO ANYTHING, AFTER CAR COMES TO STOP, HAVE BEEN ABLE TO RESTART.. MOSTLY HAPPENS WHEN SLOWING DOWN, OR TAKING FOOT OFF OF ACCELERATOR. GOING DIFFERENT SPEEDS... Read more
Incident date: Jan 17, 2017
VEHICLE COMPLETELY LOSES POWER ,ENGINE SHUTS OFF) WHILE DRIVING! STARTS RIGHT BACK UP , BUT CONSIDERABLE DANGER AS IT STOPS WITH NO WARNING OF ANY KIND, HAVE BEEN VERY CLOSE TO BEING HIT BY VEHICLE BEHIND ME NOT KNOWING THAT I HAD NO POWER TO DO ANYTHING, AFTER CAR COMES TO STOP, HAVE BEEN ABLE TO RESTART.. MOSTLY HAPPENS WHEN SLOWING DOWN, OR TAKING FOOT OFF OF ACCELERATOR. GOING DIFFERENT SPEEDS... Read more
Incident date: Jun 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATE... Read more
Incident date: Jan 13, 2017
THIS IS ON A 2007 PONTIAC SOLSTICE BASE MODEL, CURRENTLY WITH 49,801 MILES. THIS VEHICLE WAS NOT INVOLVED IN ANY ACCIDENTS. THE RED INDICATOR LIGHT FOR THE AIR BAG JUST CAME ON LAST WEEK AND A MESSAGE TO "SERVICE AIR BAG" ALSO CAME ON THE DASH PANEL. AT THE TIME, THERE WAS A DRIVER AND PASSENGER IN THE CAR. IN ADDITION, THE PASSENGER AIR BAG INDICATOR LIGHT NOW, ALWAYS SHOWS "OFF", EVEN WHEN AN AD... Read more
Incident date: Apr 16, 2016
HAD THE VEHICLE SINCE 2007. SELDOM CARRIED A PASSENGER. STARTED CARRYING A PASSENGER ON A REGULAR BASES SUMMER 2015. ELEVEN MONTHS LATER THE AIRBAG LIGHT CAME ON. DIDN'T BOTHER TO FIX IT BECAUSE THEY WANTED OVER $800. MY CAR JUST FAILED THE VIRGINIA STATE INSPECTION ON 1/16/2017 BECAUSE OF THE AIRBAG LIGHT. NOW I'M FORCED TO GET THIS FIXED. SEARCHED ONLINE FOR A SOLUTION AND DISCOVERED THAT THE PO... Read more
Incident date: Dec 18, 2016
NO HEAT, BLOWER BLOWS COLD AIR. REPLACED THERMOSTAT, NO CHANGE. REVIEWED A FEW FORUMS AND FOUND THE EQUINOX AND TORRENT HAVE THE SAME PROBLEM : HEATER BLEND DOOR / ACUATOR. DEFOGGING THE WINDSHIELD DOES NOT HAPPEN QUICK ENOUGH, VERY DANGEROUS. COST OF REPAIR AT DEALERSHIP IS JUST OVER $1000.00. FILED A CASE WITH GM CASE # 8-2670037863. THEY DID NOT HAVE ANY RECALLS OR OFFER ANY INFO.
Incident date: Jan 13, 2017
STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE THE VEHICLE. VERY NOTICEABLE WHEN DRIVING AND AFTER EXITING THE CAR. FUEL LEAK TRACED TO A CRACKED PLASTIC ELBOW ON TOP OF THE FUEL PUMP ASSEMBLY. HAD A DEALERSHIP INSTALL A NEW FUEL PUMP. *TR
Incident date: Jan 14, 2017
GM HAS ISSUED A SAFETY BULLETIN IN REGARDS TO A BROKEN FUEL TANK THAT COULD CAUSE EXPLOSIONS, OR FIRE. I HAVE TRIED TO GET THEM TO PERFORM THE REPAIR BUT THEY ARE REFUSING. THE PROBLEM IS FOR ALL YEARS OF THE PONTIAC AZTEK AND BUICK RENDEZVOUS. I HAVE A LEAK FROM THIS LOCATION, THE FUEL INLET, AND AM NEARLY AFRAID TO DRIVE THE VEHICLE, BUT AT A COST OF OVER 2000 DOLLARS, GM IS ALSO INFLATING THE C... Read more
Incident date: Jan 13, 2017
BRAKE LIGHTS STAY ON WHOLE DRIVING AND PARKED, AFTER FURTHER RESEARCH FOUND OUT IT WAS A GM RECALL NO. 09101 & 09046 BUT MY VEHICLE'S VIN DOESN'T FALL UNDER RECALL LIST.
Incident date: Jan 13, 2017
BRAKE LIGHTS STAY ON WHOLE DRIVING AND PARKED, AFTER FURTHER RESEARCH FOUND OUT IT WAS A GM RECALL NO. 09101 & 09046 BUT MY VEHICLE'S VIN DOESN'T FALL UNDER RECALL LIST.
Incident date: Jan 11, 2017
FOUR MONTHS AGO, WE EXPERIENCED DIFFICULTY WITH THE POWER STEERING. BORCHERDING BUICK SERVICE TECHNICIAN TOLD US THERE IS A RECALL ON THE POWER STEERING COLUMN, BUT, WAIT UNTIL IT ACTS UP MORE AND THEY CAN FIX IT. JANUARY 11, 2017 THE POWER STEERING WENT OUT COMPLETELY. THE NEXT DAY WE HAD IT TOWED TO THE BORCHERDING DEALERSHIP. THEY WERE KIND ENOUGH TO GIVE US A LOANER AND TYPED IN THE REPAI... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Apr 5, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HEARD A LOUD GRINDING NOISE AND THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE DEALER DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MIL... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Jan 12, 2017
Incident date: Jan 11, 2017
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. AFTER THE CONTACT EXITED THE VEHICLE, A PASSERBY ALERTED HIM THAT A FIRE HAD ERUPTED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS NEITHER AWARE NOR NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 07E021000 (FUEL SYSTEM, O... Read more
Fire
PONTIAC
GRAND PRIX
(2002) — FUEL/PROPULSION SYSTEM
Jan 12, 2017
Incident date: Jan 11, 2017
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. AFTER THE CONTACT EXITED THE VEHICLE, A PASSERBY ALERTED HIM THAT A FIRE HAD ERUPTED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS NEITHER AWARE NOR NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 07E021000 (FUEL SYSTEM, O... Read more
Fire
Incident date: Jan 11, 2017
THE AIRBAG LIGHT CAME ON MY VEHICLE WHILE I WAS DRIVING IT BUT BEFORE IT CAME ON I SMELLED SOMETHING FUNNY AND THEN THE AIRBAG ICON CAME ON THE DASHBOARD I LOOKED IT UP AND IT SAYS THAT THE AIR BAG IS SUPPOSED TO BE RECALLED BUT ON MY CAR IT IS NOT. I DO NOT FEEL SAFE DRIVING THIS VEHICLE PLEASE A RECALL FOR THE AIRBAG FOR MY CAR SO I CAN GET IT FIXED.P.ST. IT WON'T LET ME PUT THE MILEAGE DOWN I W... Read more
Incident date: Jan 7, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 45 MPH AND MAKING A LEFT TURN, THE STEERING FAILED WITHOUT WARNING. IN ADDITION, THE CONTACT OBSERVED FLUID LEAKING FROM THE VEHICLE. WHILE PULLING OFF THE ROAD, THE REAR PASSENGER SIDE BUMPER OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE THAT FLED THE SCENE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO ... Read more
Crash
Incident date: Oct 1, 2016
FUEL PUMP LEAKING FUEL AROUND SEAL N TOP OF GAS TANK
Incident date: Jan 9, 2017
PASSENGER PRESENCE SENSOR FAILED ON SEAT BOTTOM AFTER PASSENGER SAT ON SEAT DURING FREEZING WEATHER. APPARENTLY AN ALL TOO COMMON FAILURE FOR THIS MODEL OF CAR. NO FIX OFFERED OTHER THAN REPLACING ENTIRE SEAT BOTTOM AT A COST UPWARDS OF $1000. CAR WAS STATIONARY AND IN PARK.
Incident date: Jan 9, 2017
PASSENGER PRESENCE SENSOR FAILED ON SEAT BOTTOM AFTER PASSENGER SAT ON SEAT DURING FREEZING WEATHER. APPARENTLY AN ALL TOO COMMON FAILURE FOR THIS MODEL OF CAR. NO FIX OFFERED OTHER THAN REPLACING ENTIRE SEAT BOTTOM AT A COST UPWARDS OF $1000. CAR WAS STATIONARY AND IN PARK.
Incident date: Dec 9, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE SERVICE TRACTION WARNING INDICATOR ILLUMINATED AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 212,5... Read more
Incident date: Dec 9, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE SERVICE TRACTION WARNING INDICATOR ILLUMINATED AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 212,5... Read more
Incident date: Jan 4, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE WITHOUT WARNING. IN ADDITION, THE CONTACT OBSERVED FUEL LEAKING FROM THE FUEL PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13E043000 (FUEL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS ... Read more
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Jan 11, 2017
Incident date: Nov 1, 2016
THE CARS HEADLIGHTS WILL RANDOMLY SHUT OFF OR ONLY HIGH BEAMS WILL WORK, THE 3800 MOTOR HAS MANY ISSUES WITH PARTS MALFUNCTIONING OVER AND OVER NO MATTER WHAT MANUFACTURER THAT'S USED TO SUPPLY THE PARTS OEM OR AFTERMARKET, I'VE REPLACED MANY MAF, TPS, IAC, CPS SENSORS OVER THE BRIEF AMOUNT OF TIME OWNING PRETTY MUCH ANY VEHICLE EQUIPPED WITH THE 3800 SERIES II V6, GAUGE CLUSTERS RANDOMLY STOP WOR... Read more
Fire
PONTIAC
GRAND PRIX
(1999) — ENGINE
Jan 11, 2017
Incident date: Nov 1, 2016
THE CARS HEADLIGHTS WILL RANDOMLY SHUT OFF OR ONLY HIGH BEAMS WILL WORK, THE 3800 MOTOR HAS MANY ISSUES WITH PARTS MALFUNCTIONING OVER AND OVER NO MATTER WHAT MANUFACTURER THAT'S USED TO SUPPLY THE PARTS OEM OR AFTERMARKET, I'VE REPLACED MANY MAF, TPS, IAC, CPS SENSORS OVER THE BRIEF AMOUNT OF TIME OWNING PRETTY MUCH ANY VEHICLE EQUIPPED WITH THE 3800 SERIES II V6, GAUGE CLUSTERS RANDOMLY STOP WOR... Read more
Fire
PONTIAC
GRAND PRIX
(1999) — UNKNOWN OR OTHER
Jan 11, 2017
Incident date: Nov 1, 2016
THE CARS HEADLIGHTS WILL RANDOMLY SHUT OFF OR ONLY HIGH BEAMS WILL WORK, THE 3800 MOTOR HAS MANY ISSUES WITH PARTS MALFUNCTIONING OVER AND OVER NO MATTER WHAT MANUFACTURER THAT'S USED TO SUPPLY THE PARTS OEM OR AFTERMARKET, I'VE REPLACED MANY MAF, TPS, IAC, CPS SENSORS OVER THE BRIEF AMOUNT OF TIME OWNING PRETTY MUCH ANY VEHICLE EQUIPPED WITH THE 3800 SERIES II V6, GAUGE CLUSTERS RANDOMLY STOP WOR... Read more
Fire
Incident date: Jan 6, 2017
STEERING SHAFT TORQUE SENSOR WAS REPLACED 2014 AS PART OF RECALL. NOW IN 2016 IT HAS WENT DEFECTIVE AND GM WILL NOT HONOR WARRANTY. NEVER HAD A PROBLEM ONE FOR THE FIRST 8 YEARS I OWNED THIS CAR. NOW THE STEERING GOES OUT WHILE I'M LEAVING A GROCERY STORE. I TURNED OFF AND BACK ON IN ORDER TO GET IT BACK HOME. ITS UNSAFE TO DRIVE AND ITS SUPPOSED TO COST ME, $1400 TO REMEDY? *TR
Incident date: Aug 15, 2016
IN PART DUE TO CORROSION OF THE LOWER CONTROL ARM, IT EXPERIENCED A SUDDEN STRUCTURAL FAILURE RESULTING IN A SIGNIFICANT LOSS OF STEERING CONTROL. THIS PROBLEM OCCURRED TWICE TO MY VEHICLE. THE FIRST TIME IT OCCURRED WAS WHEN CORNERING AN HITTING A SMALL POTHOLE. I HAD THE CAR REPAIRED BY A GM DEALERSHIP AND THE SECOND TIME A FEW YEARS LATER THIS OCCURRED AGAIN AND IT WAS WHEN I HAD TO STOP AB... Read more
Incident date: Aug 15, 2016
IN PART DUE TO CORROSION OF THE LOWER CONTROL ARM, IT EXPERIENCED A SUDDEN STRUCTURAL FAILURE RESULTING IN A SIGNIFICANT LOSS OF STEERING CONTROL. THIS PROBLEM OCCURRED TWICE TO MY VEHICLE. THE FIRST TIME IT OCCURRED WAS WHEN CORNERING AN HITTING A SMALL POTHOLE. I HAD THE CAR REPAIRED BY A GM DEALERSHIP AND THE SECOND TIME A FEW YEARS LATER THIS OCCURRED AGAIN AND IT WAS WHEN I HAD TO STOP AB... Read more