Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Sep 4, 2016
"TAKATA RECALL" I HAVE CONTACTED YOU ON SEVERAL OCCASIONS REGARDING THIS MATTER. THE AIR BAGS AND BRAKES (FRONT/REAR) ARE NOT WORKING PROPERLY. THE AB LIGHT CONTINUOUSLY BLANKING THE WORDS "NEEDS TO BE SERVICED" AND I'VE HAD THE BRAKES REPAIRED AND STILL HEAR A NOISE UPON IMPACT.
Incident date: Sep 4, 2016
"TAKATA RECALL" I HAVE CONTACTED YOU ON SEVERAL OCCASIONS REGARDING THIS MATTER. THE AIR BAGS AND BRAKES (FRONT/REAR) ARE NOT WORKING PROPERLY. THE AB LIGHT CONTINUOUSLY BLANKING THE WORDS "NEEDS TO BE SERVICED" AND I'VE HAD THE BRAKES REPAIRED AND STILL HEAR A NOISE UPON IMPACT.
Incident date: Sep 4, 2016
"TAKATA RECALL" I HAVE CONTACTED YOU ON SEVERAL OCCASIONS REGARDING THIS MATTER. THE AIR BAGS AND BRAKES (FRONT/REAR) ARE NOT WORKING PROPERLY. THE AB LIGHT CONTINUOUSLY BLANKING THE WORDS "NEEDS TO BE SERVICED" AND I'VE HAD THE BRAKES REPAIRED AND STILL HEAR A NOISE UPON IMPACT.
Incident date: Mar 1, 2017
THE CAR WAS PURCHASED IN AROUND 2012 AND SINCE HAS HAD POWER STEERING ISSUES. THE POWER STEERING WENT OUT AT LEAST ONCE EVERY COUPLE MONTHS AND WHEN THIS HAPPENS THE CAR WOULD BE SHUT OFF THEN TURNED BACK ON AND THE PROBLEM WAS FIXED. IN THE LAST TWO DAYS THE POWER STEERING SHUTS OFF EVERY FEW MILES WHILE IN MOTION ON BOTH CITY STREETS AND ON THE HIGHWAY. WOULD TURN CAR OFF THEN BACK ON AND FEW MI... Read more
Incident date: Mar 1, 2017
THE CAR WAS PURCHASED IN AROUND 2012 AND SINCE HAS HAD POWER STEERING ISSUES. THE POWER STEERING WENT OUT AT LEAST ONCE EVERY COUPLE MONTHS AND WHEN THIS HAPPENS THE CAR WOULD BE SHUT OFF THEN TURNED BACK ON AND THE PROBLEM WAS FIXED. IN THE LAST TWO DAYS THE POWER STEERING SHUTS OFF EVERY FEW MILES WHILE IN MOTION ON BOTH CITY STREETS AND ON THE HIGHWAY. WOULD TURN CAR OFF THEN BACK ON AND FEW MI... Read more
PONTIAC
GRAND PRIX
(1999) - ELECTRICAL SYSTEM
Mar 1, 2017
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY HAD BECOME LOOSELY CONNECTED FROM THE IGNITION AND FELL OUT OF THE IGNITION SEVERAL TIMES. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT NOTICED THE FAILURE AFTER THE DEALER REPLACED A HARMONIC SENSOR. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER... Read more
Incident date: Feb 22, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE DEFROST SYSTEM FAILED TO OPERATE WHEN ACTIVATED IN COLD TEMPERATURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLEND DOOR ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: Feb 28, 2014
I HAVE A LOUD RUBBING AND CLUNKING SOUND WHEN I TURN STEERING. I HAVE READ THAT IT IS A COMMON ISSUE IN GM PRODUCTS. I AM WORRIED THAT MY STEERING MAY FAIL WHILE DRIVING CAUSING AN ACCIDENT. THE ISSUE GOES AWAY DURING DAMP WEATHER. I HAVE HAD TIE ROD ENDS AND BALL JOINTS REPLACED.
Incident date: Feb 6, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE WARNING INDICATOR ILLUMINATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000. UPDA... Read more
Incident date: Dec 18, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE POWER STEERING FAILED. THE POWER STEERING WARNING INDICATOR DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Incident date: Feb 24, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 55 MPH, THE VEHICLE PULLED TO THE RIGHT, THE STEERING WHEEL SEIZED, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
PONTIAC
GRAND PRIX
(2006) - ENGINE
Feb 27, 2017
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT INQUIRED ABOUT A CLASS ACTION LAWSUIT ON HIS VEHICLE. THE CONTACT STATED THAT THE VEHICLE COULD OVERHEAT BECAUSE THE COOLANT WAS NOT WORKING PROPERLY. AS A RESULT, SLUDGE COULD BUILD UP AND THE VEHICLE COULD LOCK UP AND EXPLODE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Feb 23, 2017
THERE IS NO POWER GOING TO THE ALTERNATOR. BATTERY, STATES AND ALTERNATOR HAS BEEN REPLACED ALSO DIAGNOSED SHOWS. PER ONSTAR THERE'S ISSUE WITH THE POWER TRAIN SYSTEM.
Incident date: Feb 23, 2017
THERE IS NO POWER GOING TO THE ALTERNATOR. BATTERY, STATES AND ALTERNATOR HAS BEEN REPLACED ALSO DIAGNOSED SHOWS. PER ONSTAR THERE'S ISSUE WITH THE POWER TRAIN SYSTEM.
Incident date: Feb 23, 2017
I HAVE A SENSOR FAILURE WITH MY PASSENGER SEAT SRS SYSTEM AND DO NOT UNDERSTAND WHY A RECALL WAS ISSUED(NHTSA CAMPAIGN NUMBER: 07V344000) WHICH DID NOT INCLUDE MY VEHICLE. THE RECALL ISSUED ONLY AFFECTED 437 UNITS. THE SENSOR INDICATES THAT NO ONE IS SITTING IN THE PASSENGER SEAT WHENEVER THE PASSENGER MOVES AROUND. THE PASSENGER WEIGHS IN EXCESS OF 120 LBS AND NEVER LOSES CONTACT WITH THE SEAT. ... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE MANUFACTURER WAS ALSO UNABLE TO CONFIRM WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDA... Read more
Incident date: Nov 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR FLASHED AND REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER AND O2 SENSOR FAILED. ADDITIONAL TESTING WAS REQUIRED TO FURTHER INSPECT THE VEHICLE. IN ADDITION, THE VIN WAS INCLUDED BUT NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE CONT... Read more
Incident date: Nov 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR FLASHED AND REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER AND O2 SENSOR FAILED. ADDITIONAL TESTING WAS REQUIRED TO FURTHER INSPECT THE VEHICLE. IN ADDITION, THE VIN WAS INCLUDED BUT NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE CONT... Read more
Incident date: Nov 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR FLASHED AND REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER AND O2 SENSOR FAILED. ADDITIONAL TESTING WAS REQUIRED TO FURTHER INSPECT THE VEHICLE. IN ADDITION, THE VIN WAS INCLUDED BUT NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE CONT... Read more
Incident date: Jan 3, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT... Read more
Incident date: Jan 3, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT... Read more
Incident date: Feb 14, 2017
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE OPERATING THE TURN SIGNAL EITHER RIGHT OR LEFT, THE SIGNAL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Incident date: Nov 20, 2016
BLINKERS JUST STOP WORKING SOMTIMES FOR HOURS AND THEN BACK ON WHILE DRIVING AND A CADILLAC CONVERTER IS MAKING NOISE.
Incident date: Nov 20, 2016
BLINKERS JUST STOP WORKING SOMTIMES FOR HOURS AND THEN BACK ON WHILE DRIVING AND A CADILLAC CONVERTER IS MAKING NOISE.
Incident date: Feb 6, 2017
THE ELECTRICAL POWER STEERING IN NOT WORKING CORRECTLY WHEN STARTING AND WHEEL IS HARD TO TURN, DOES THIS ON AND OFF.
Incident date: Feb 20, 2017
AS DRIVING, THE STEERING WHEEL WOULD SHAKE OFF AND ON. THEN, THE POWER STEERING WENT OUT COMPLETELY ON THE INTERSTATE.
Incident date: Feb 21, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Incident date: Jun 30, 2008
WHILE DRIVING DOWN THE INTERSTATE,AFTER A HARD RAIN, I CAME OVER A HILL AND NOTICED THAT TRAFFIC HAD STOPPED DUE TO AN ACCIDENT AHEAD. I HIT THE BRAKES AND NOTICED THAT MY SPEED WAS NOT IMPEDING AS NORMAL.I DIDN'T WANT TO COLLIDE WITH THE VEHICLE AHEAD OF ME IN MY LANE WHICH WAS COMPLETELY STOPPED ABOUT 40 YARDS AHEAD,SO, I TRIED TO GO TO THE LEFT. I FIGURED THAT IF I DIDN'T STOP IN THAT DISTANCE ... Read more
Incident date: Aug 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. V... Read more
Incident date: Feb 8, 2017
NEW TO ME PURCHASE. FIRST TIME I FILLED THE FUEL TANK I GET A STRONG SMELL OF FUEL INSIDE THE VEHICLE.
Incident date: Feb 14, 2017
SECURITY LIGHT STAYS ON IN DASHBOARD. AT TIMES CAR DOES NOT WANT TO START. READ ON LINE NUMEROUS COMPLAINT ABOUT THIS ISSUE. HOWEVER, WHEN I PUT IN MY VIN NUMBER IT SAYS NO RECALL. ON ANOTHER SITE, THEIR IS A RECALL FOR 2004 PONTIAC GRAND AM HELP!!! I AM CONFUSED.
Incident date: Feb 14, 2017
SECURITY LIGHT STAYS ON IN DASHBOARD. AT TIMES CAR DOES NOT WANT TO START. READ ON LINE NUMEROUS COMPLAINT ABOUT THIS ISSUE. HOWEVER, WHEN I PUT IN MY VIN NUMBER IT SAYS NO RECALL. ON ANOTHER SITE, THEIR IS A RECALL FOR 2004 PONTIAC GRAND AM HELP!!! I AM CONFUSED.
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Feb 17, 2017
Incident date: Feb 10, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,000.
PONTIAC
GRAND PRIX
(2007) - STEERING
Feb 17, 2017
Incident date: Feb 10, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY SHUT OFF. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,000.
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAG) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET A... Read more
Incident date: Feb 24, 2015
POWER STEERING HAS FAILED TWICE IN 24 MONTHS WHILE BEING DRIVEN. FIRST ON 02/24/2015 AND AGAIN ON 02/14/2017. THEY REPLACED A SENSOR KIT IN 2015 AT A COST OF $586 AND NOW THE WHOLE STEERING COLUMN HAS FAILED,
Incident date: Jun 8, 2016
THE PASSENGER SEAT DO NOT REGISTER OCCUPIED. THE AIR BAG LIGHT STAYS ON, WONT GO OFF
Incident date: Feb 13, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT A BURNING SENSATION EMERGING FROM THE SEAT. THE CONTACT TURNED OFF THE HEATED SEAT AND CONTINUED DRIVING HOME. THE CONTACT GOT HOME AND NOTICED A HOLE IN THE SEAT AND IN HER JACKET. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATED SEAT ELEMENT WAS FAU... Read more
Fire
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Feb 16, 2017
Incident date: Dec 12, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Incident date: Feb 15, 2017
CAR SUFFERED A SUDDEN LOSS OF POWER STEERING WHILE DRIVING ON A HIGHWAY MAKING IT VERY DIFFICULT TO MANEUVER OR TURN THE CAR. CAR HAS EPS. THE POWER STEERING FUNCTIONALITY HAS NOT RETURNED.
Incident date: Feb 5, 2016
THE POWER STIRRING KEEPS LOCKING UP HARD TO TURN HAD A FIX PROBLEMS STILL EXIST
Incident date: Feb 15, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA... Read more
Incident date: Feb 15, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA... Read more
Incident date: Feb 1, 2017
MY HEADLIGHT ASSEMBLY KEEPS MELTING AND THEN THE HEADLIGHTS (LOW & HIGH BEAM) DO NOT COME ON. I REPLACED THE HEADLIGHTS ABOUT 6X UNTIL I CALLED THE GM DEALERSHIP AND THEY EXPLAINED THIS IS DUE TO A MANUFACTURING DEFECT. THERE HAS BEEN NO RECALL FROM GM FOR THIS SPECIFIC ISSUE. I DID FILE A COMPLAINT WITH GM BUT THEY SAID THERE IS NOTHING THEY WILL DO AND I NEED TO PAY TO HAVE IT REPAIRED MYSELF... Read more
Incident date: Feb 11, 2017
WHEN STARTING MY CAR, POWER STEERING SERVICE ESC WAS SHOWN ON MY MESSAGE CENTER AS MY CAR BEEPED TO ALARM ME OF THE MESSAGE AS WELL AS I HAD NO POWER STEERING AND COULD NOT TURN MY WHEEL. I LOOKED UP ON THE INTERNET WHAT THAT MESSAGE MEANT AND SAW THAT THERE HAVE BEEN RECALLS FOR THE SAME ISSUES ON PREVIOUS YEARS OF THE SAME VEHICLE BUT THAT 2010 ISN'T COVERED UNDER THE RECALL. ONLINE IT STATED ... Read more
Incident date: Feb 11, 2017
WHEN STARTING MY CAR, POWER STEERING SERVICE ESC WAS SHOWN ON MY MESSAGE CENTER AS MY CAR BEEPED TO ALARM ME OF THE MESSAGE AS WELL AS I HAD NO POWER STEERING AND COULD NOT TURN MY WHEEL. I LOOKED UP ON THE INTERNET WHAT THAT MESSAGE MEANT AND SAW THAT THERE HAVE BEEN RECALLS FOR THE SAME ISSUES ON PREVIOUS YEARS OF THE SAME VEHICLE BUT THAT 2010 ISN'T COVERED UNDER THE RECALL. ONLINE IT STATED ... Read more
Incident date: Dec 14, 2010
POWER STEERING FAILS AND CAUSES LOSS OF CONTROL OF THE CAR. LOCAL DEALERSHIP RESPONDED TO WARRANTY UPGRADE AND HAD ATTEMPTED TO FIX THE CAR , BUT PROBLEM STILL EXISTED. I WAS INVOLVED IN AN ACCIDENT, WHEN THE POWER STEERING FAILED WHILE TRAVELING AT 55 MPH IN A CURVE.
Crash
1 injured