Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Mar 1, 2017
THERE WERE RECALLS FOR THE SAME YEAR AND MAKE OF MY VEHICLE FOR ISSUES WITH VARIABLE ASSIST ELECTRIC POWER STEERING, BUT WHEN I CALLED TO SEE IF MY VIN WAS ON THE LIST I WAS TOLD IT WAS NOT. THIS IS THE MAIN PROBLEM WITH THIS TYPE OF VEHICLE AND I HEAR THAT IS THE REASON PONTIAC CONVERTED BACK TO THE HYDRAULIC POWER STEERING IN 2010. I AM A SINGLE MOTHER AND CANNOT AFFORD TO FIX THIS PROBLEM WITH ... Read more
Incident date: Mar 5, 2017
I HAVE HAD A RECURRING PROBLEM FOR THE PAST 3 YEARS, WHERE THE POWER STEERING, TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL ALL ATOP WORKING AT THE SAME TIME. I HAVE SOUGHT ASSISTANCE FROM GM. THE DEALERSHIP TELLS ME THE CAR ISN'T STORING A CODE. I HAVE PROVIDED THEM WITH PICTURES, BUT THEY CHOOSE NOT TO HELP. THE PROBLEM IS A KNOWN PROBLEM ON OTHER YEARS OF THE PONTIAC G6. GM WEBSITE SAYS T... Read more
Incident date: Mar 5, 2017
I HAVE HAD A RECURRING PROBLEM FOR THE PAST 3 YEARS, WHERE THE POWER STEERING, TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL ALL ATOP WORKING AT THE SAME TIME. I HAVE SOUGHT ASSISTANCE FROM GM. THE DEALERSHIP TELLS ME THE CAR ISN'T STORING A CODE. I HAVE PROVIDED THEM WITH PICTURES, BUT THEY CHOOSE NOT TO HELP. THE PROBLEM IS A KNOWN PROBLEM ON OTHER YEARS OF THE PONTIAC G6. GM WEBSITE SAYS T... Read more
Incident date: Mar 5, 2017
I HAVE HAD A RECURRING PROBLEM FOR THE PAST 3 YEARS, WHERE THE POWER STEERING, TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL ALL ATOP WORKING AT THE SAME TIME. I HAVE SOUGHT ASSISTANCE FROM GM. THE DEALERSHIP TELLS ME THE CAR ISN'T STORING A CODE. I HAVE PROVIDED THEM WITH PICTURES, BUT THEY CHOOSE NOT TO HELP. THE PROBLEM IS A KNOWN PROBLEM ON OTHER YEARS OF THE PONTIAC G6. GM WEBSITE SAYS T... Read more
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Mar 7, 2017
Incident date: Feb 17, 2017
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE CONTACT STRUCK THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MI... Read more
Crash
Incident date: Dec 1, 2011
I AM NOT SURE IF I ALREADY REPORTED THIS ON YOUR SITE. SEVERAL YEARS AGO, ROUGHLY 2011 WITH VEHICLE MILEAGE PROBABLY AROUND 20,000 MILES THE 'AIRBAG' WARNING LIGHT CAME ON, INDICATING THAT THE AIRBAG WAS INOPERABLE. THE LIGHT HAS STAYED UNTIL THIS WHOLE TIME AND NOW THE VEHICLE HAS JUST UNDER 47,000 MILES ON IT.
Incident date: Mar 3, 2017
TL* THE CONTACT OWNS A 2000 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE VEHICLE'S TURN SIGNALS WOULD INTERMITTENTLY FAIL TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL THAT INVOLVED A SIMILAR FAILURE (GMC RECALL NUMBER: 03043); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMAT... Read more
Incident date: Oct 1, 2016
MY CAR'S AIR CONDITIONING SYSTEM ONLY WORKS PART TIME. AFTER THE SYSTEM RUNS FOR A WHILE IT STOPS COOLING AND WARMS UP IN THE CABIN. SHUT OFF THE AIR FOR 5 MINUTES TURN IT BACK ON COOLS FINE FOR ABOUT 15 MINUTES THEN START THE PROCESS OVER. WORSE ON REALLY HOT DAYS. ALSO, HEATER HAS STOPPED WORKING PROPERLY. WHEN THE CAR IDLES, NO HEAT AND LITTLE HEAT WHEN THE CAR IS MOVING, WORS... Read more
Incident date: Mar 13, 2011
TL* THE CONTACT OWNS A 2005 PONTIAC GRAND AM. THE CONTACT STATED THAT ALL FOUR WINDOWNS IN THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
PONTIAC
GRAND PRIX
(2001) — SERVICE BRAKES
Mar 6, 2017
Incident date: Mar 1, 2017
ON MARCH 1, 2017, WHILE DRIVING DOWN LA VITA PASS, ON HWY 160 EAST, IN COLORADO, THE ROADS WERE SOLID ICE. I TRIED TO BREAK LIGHTLY, IN A TOUCH, RELEASE, METHOD, BUT THE SENSOR ON THE DASH STATED (NO TRACTION), AND WOULD LOCK THE BREAKS, DURING THE LIGHT APPLIED PRESSURE ON THE BREAKS, CAUSING ME TO SLIDE A BIT. I HIT A VEHICLE IN FRONT OF ME, (SPEED APROX. 35MPH) CAUSING ME TO SPIN INTO ON COMING... Read more
Crash
3 injured
PONTIAC
GRAND PRIX
(2001) — AIR BAGS
Mar 6, 2017
Incident date: Mar 1, 2017
ON MARCH 1, 2017, WHILE DRIVING DOWN LA VITA PASS, ON HWY 160 EAST, IN COLORADO, THE ROADS WERE SOLID ICE. I TRIED TO BREAK LIGHTLY, IN A TOUCH, RELEASE, METHOD, BUT THE SENSOR ON THE DASH STATED (NO TRACTION), AND WOULD LOCK THE BREAKS, DURING THE LIGHT APPLIED PRESSURE ON THE BREAKS, CAUSING ME TO SLIDE A BIT. I HIT A VEHICLE IN FRONT OF ME, (SPEED APROX. 35MPH) CAUSING ME TO SPIN INTO ON COMING... Read more
Crash
3 injured
Incident date: Mar 5, 2017
ON OUR WAY HOME YESTERDAY THE POWER STEERING LOCKED UP ON ME AND MY GIRLFRIEND ON THE HIGHWAY. HAD I NOT BEEN DRIVING AND ABLE TO MANUALLY TURN THE STEERING WHEEL WE WOULD HAVE CRASHED. THIS CAR IS NOT SAFE FOR MY 100LB GIRLFRIEND TO BE DRIVING.
Incident date: Mar 5, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 75 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THEN RESUMED DRIVING. IN ADDITION, THE CONTACT STATED THAT CODE C0545 "STEERING WHEEL TOUCH INPUT SENSOR" ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER... Read more
Incident date: Mar 4, 2017
THE CLIPS THAT HOLD THE TRANSMISSION SHIFT LINKAGE HAVE COMPLETELY SNAPPED. THIS IS A KNOWN ISSUE IN 4 CYL MODELS AND SHOULD BE EXTENDED TO 6 CYL MODELS. MY CAR WILL NOT GO IN TO PARK. IT WILL NOT START. YOU CAN ACTUALLY OPEN THE ENGINE COMPARTMENT AND SEE THAT THE LINKAGE HAS PLAY. THIS IS INCREDIBLY DANGEROUS. I'M THANKFUL WE LIVE IN A FLAT AREA. THIS IS COMPLETELY UNACCEPTABLE AND SOMEONE WILL ... Read more
Incident date: Mar 4, 2017
THE CLIPS THAT HOLD THE TRANSMISSION SHIFT LINKAGE HAVE COMPLETELY SNAPPED. THIS IS A KNOWN ISSUE IN 4 CYL MODELS AND SHOULD BE EXTENDED TO 6 CYL MODELS. MY CAR WILL NOT GO IN TO PARK. IT WILL NOT START. YOU CAN ACTUALLY OPEN THE ENGINE COMPARTMENT AND SEE THAT THE LINKAGE HAS PLAY. THIS IS INCREDIBLY DANGEROUS. I'M THANKFUL WE LIVE IN A FLAT AREA. THIS IS COMPLETELY UNACCEPTABLE AND SOMEONE WILL ... Read more
Incident date: Feb 25, 2017
EXCESSIVE OIL CONSUMPTION, DEFECTIVE PISTON RINGS. THE 2009 POINTIAC VIBE GT SHARES THE SAME ENGINE AS THE 2009 TOYOTA MATRIX. THE ENGINES WERE MANUFACTURED IN THE SAME PLANT. TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT PROGRAM ' ZE7, TO FIX THE PREMATURE WEAR OF THE DEFECTIVE PISTON RINGS. GM HAS NOT ISSUED AS SIMILAR FIX (AS OF MARCH 2017). PONTIAC OWNERS ARE RESPONSIBLE FOR COST OF THE REPAI... Read more
PONTIAC
GRAND PRIX
(2008) — SUSPENSION
Mar 5, 2017
Incident date: Mar 4, 2017
THE DOOR LOCKS ON THE 2008 MODEL DO NOT LOCK WITH REMOTE AND THE DRIVERS DOOR KEY ENTRY LOCK DOESN'T WORK.WON'T TURN LEFT OR RIGHT.ONLY ONE KEY ENTRY ON THE ENTIRE CAR SO YOU MUST USE THE DRIVERS SIDE KEY ENTRY.HAVE TO KEEP REPLACING CAR REMOTES AT $125.00 A PIECE ALMOST YEARLY. HAVE HAD CAR SINCE 2009.KEEP HAVING TO GET STRUTS REPLACED ON THE RIGHT SIDE AND REPLACE BRAKES ON THE FRONT WHEELS.THE... Read more
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Mar 5, 2017
Incident date: Mar 4, 2017
THE DOOR LOCKS ON THE 2008 MODEL DO NOT LOCK WITH REMOTE AND THE DRIVERS DOOR KEY ENTRY LOCK DOESN'T WORK.WON'T TURN LEFT OR RIGHT.ONLY ONE KEY ENTRY ON THE ENTIRE CAR SO YOU MUST USE THE DRIVERS SIDE KEY ENTRY.HAVE TO KEEP REPLACING CAR REMOTES AT $125.00 A PIECE ALMOST YEARLY. HAVE HAD CAR SINCE 2009.KEEP HAVING TO GET STRUTS REPLACED ON THE RIGHT SIDE AND REPLACE BRAKES ON THE FRONT WHEELS.THE... Read more
PONTIAC
GRAND PRIX
(2008) — SERVICE BRAKES
Mar 5, 2017
Incident date: Mar 4, 2017
THE DOOR LOCKS ON THE 2008 MODEL DO NOT LOCK WITH REMOTE AND THE DRIVERS DOOR KEY ENTRY LOCK DOESN'T WORK.WON'T TURN LEFT OR RIGHT.ONLY ONE KEY ENTRY ON THE ENTIRE CAR SO YOU MUST USE THE DRIVERS SIDE KEY ENTRY.HAVE TO KEEP REPLACING CAR REMOTES AT $125.00 A PIECE ALMOST YEARLY. HAVE HAD CAR SINCE 2009.KEEP HAVING TO GET STRUTS REPLACED ON THE RIGHT SIDE AND REPLACE BRAKES ON THE FRONT WHEELS.THE... Read more
Incident date: Feb 28, 2015
SINCE FEBRUARY OF 2015, I HAVE HAD A CONSTANT BATTLE WITH MY TURN SIGNAL ON PASSENGER SIDE OF MY CAR HINDERING MY ABILITY TO SIGNAL PROPERLY AND RENEWING MY STATE INSPECTION EACH YEAR. HAVE SPEND LARGE AMOUNTS OF MONEY ATTEMPTING TO FIX THIS ONLY TO REALIZE THIS IS WIDESPREAD AND VERY COMMON ISSUE WITH MY TYPE AND YEAR VEHICLE. GM IS AWARE OF THIS DEALER SAFETY MALFUNCTION BUT IS ONLY RECALLED C... Read more
Fire
Incident date: Feb 28, 2015
SINCE FEBRUARY OF 2015, I HAVE HAD A CONSTANT BATTLE WITH MY TURN SIGNAL ON PASSENGER SIDE OF MY CAR HINDERING MY ABILITY TO SIGNAL PROPERLY AND RENEWING MY STATE INSPECTION EACH YEAR. HAVE SPEND LARGE AMOUNTS OF MONEY ATTEMPTING TO FIX THIS ONLY TO REALIZE THIS IS WIDESPREAD AND VERY COMMON ISSUE WITH MY TYPE AND YEAR VEHICLE. GM IS AWARE OF THIS DEALER SAFETY MALFUNCTION BUT IS ONLY RECALLED C... Read more
Fire
Incident date: Feb 28, 2015
SINCE FEBRUARY OF 2015, I HAVE HAD A CONSTANT BATTLE WITH MY TURN SIGNAL ON PASSENGER SIDE OF MY CAR HINDERING MY ABILITY TO SIGNAL PROPERLY AND RENEWING MY STATE INSPECTION EACH YEAR. HAVE SPEND LARGE AMOUNTS OF MONEY ATTEMPTING TO FIX THIS ONLY TO REALIZE THIS IS WIDESPREAD AND VERY COMMON ISSUE WITH MY TYPE AND YEAR VEHICLE. GM IS AWARE OF THIS DEALER SAFETY MALFUNCTION BUT IS ONLY RECALLED C... Read more
Fire
Incident date: Feb 22, 2017
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Incident date: Oct 15, 2015
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR DRIVER AND PASSENGER DOORS. THE CONTACT DISCOVERED THAT WATER ENTERED THE VEHICLE WHENEVER IT RAINED. WATER WAS ALSO LEAKING FROM THE TRUNK NEAR THE REAR END OF THE BUMPER. WHEN THE CONTACT OPENED THE TRUNK, WATER WAS ALSO PRESENT IN THE AREA WHERE THE SPARE TIRE WAS LOCATED. THE WATER LEAKED OUT OF TH... Read more
Incident date: Feb 28, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED OF A FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 156,000.
Incident date: Mar 2, 2017
WHEN I START MY CAR IT STATES, "POWER STEERING SERVICE ESC" AND MY TRACTION CONTROL SYMBOL IS ON ON MY DASH BOARD. IT STARTED OFF ONLY DOING THIS WHEN I STARTED MY CAR AND NOW IT HAS STARTED TO DO IT MORE OFTEN AND WON'T TURN OFF. IT HAPPENS WHEN I'M DRIVING AND IS A HUGE SAFETY CONCERN BECAUSE I'M UNABLE TO TURN MY WHEEL/TURN MY CAR WHEN I AM DRIVING WHEN THIS HAPPENS AND I CAN'T ALWAYS PULL OF... Read more
Incident date: Sep 4, 2016
"TAKATA RECALL" I HAVE CONTACTED YOU ON SEVERAL OCCASIONS REGARDING THIS MATTER. THE AIR BAGS AND BRAKES (FRONT/REAR) ARE NOT WORKING PROPERLY. THE AB LIGHT CONTINUOUSLY BLANKING THE WORDS "NEEDS TO BE SERVICED" AND I'VE HAD THE BRAKES REPAIRED AND STILL HEAR A NOISE UPON IMPACT.
Incident date: Sep 4, 2016
"TAKATA RECALL" I HAVE CONTACTED YOU ON SEVERAL OCCASIONS REGARDING THIS MATTER. THE AIR BAGS AND BRAKES (FRONT/REAR) ARE NOT WORKING PROPERLY. THE AB LIGHT CONTINUOUSLY BLANKING THE WORDS "NEEDS TO BE SERVICED" AND I'VE HAD THE BRAKES REPAIRED AND STILL HEAR A NOISE UPON IMPACT.
Incident date: Sep 4, 2016
"TAKATA RECALL" I HAVE CONTACTED YOU ON SEVERAL OCCASIONS REGARDING THIS MATTER. THE AIR BAGS AND BRAKES (FRONT/REAR) ARE NOT WORKING PROPERLY. THE AB LIGHT CONTINUOUSLY BLANKING THE WORDS "NEEDS TO BE SERVICED" AND I'VE HAD THE BRAKES REPAIRED AND STILL HEAR A NOISE UPON IMPACT.
Incident date: Mar 1, 2017
THE CAR WAS PURCHASED IN AROUND 2012 AND SINCE HAS HAD POWER STEERING ISSUES. THE POWER STEERING WENT OUT AT LEAST ONCE EVERY COUPLE MONTHS AND WHEN THIS HAPPENS THE CAR WOULD BE SHUT OFF THEN TURNED BACK ON AND THE PROBLEM WAS FIXED. IN THE LAST TWO DAYS THE POWER STEERING SHUTS OFF EVERY FEW MILES WHILE IN MOTION ON BOTH CITY STREETS AND ON THE HIGHWAY. WOULD TURN CAR OFF THEN BACK ON AND FEW MI... Read more
Incident date: Mar 1, 2017
THE CAR WAS PURCHASED IN AROUND 2012 AND SINCE HAS HAD POWER STEERING ISSUES. THE POWER STEERING WENT OUT AT LEAST ONCE EVERY COUPLE MONTHS AND WHEN THIS HAPPENS THE CAR WOULD BE SHUT OFF THEN TURNED BACK ON AND THE PROBLEM WAS FIXED. IN THE LAST TWO DAYS THE POWER STEERING SHUTS OFF EVERY FEW MILES WHILE IN MOTION ON BOTH CITY STREETS AND ON THE HIGHWAY. WOULD TURN CAR OFF THEN BACK ON AND FEW MI... Read more
PONTIAC
GRAND PRIX
(1999) — ELECTRICAL SYSTEM
Mar 1, 2017
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE KEY HAD BECOME LOOSELY CONNECTED FROM THE IGNITION AND FELL OUT OF THE IGNITION SEVERAL TIMES. IN ADDITION, THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE CONTACT NOTICED THE FAILURE AFTER THE DEALER REPLACED A HARMONIC SENSOR. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER... Read more
Incident date: Feb 22, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE DEFROST SYSTEM FAILED TO OPERATE WHEN ACTIVATED IN COLD TEMPERATURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BLEND DOOR ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: Feb 28, 2014
I HAVE A LOUD RUBBING AND CLUNKING SOUND WHEN I TURN STEERING. I HAVE READ THAT IT IS A COMMON ISSUE IN GM PRODUCTS. I AM WORRIED THAT MY STEERING MAY FAIL WHILE DRIVING CAUSING AN ACCIDENT. THE ISSUE GOES AWAY DURING DAMP WEATHER. I HAVE HAD TIE ROD ENDS AND BALL JOINTS REPLACED.
Incident date: Feb 6, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE WARNING INDICATOR ILLUMINATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000. UPDA... Read more
Incident date: Dec 18, 2016
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING, THE POWER STEERING FAILED. THE POWER STEERING WARNING INDICATOR DID NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Incident date: Feb 24, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 55 MPH, THE VEHICLE PULLED TO THE RIGHT, THE STEERING WHEEL SEIZED, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
PONTIAC
GRAND PRIX
(2006) — ENGINE
Feb 27, 2017
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT INQUIRED ABOUT A CLASS ACTION LAWSUIT ON HIS VEHICLE. THE CONTACT STATED THAT THE VEHICLE COULD OVERHEAT BECAUSE THE COOLANT WAS NOT WORKING PROPERLY. AS A RESULT, SLUDGE COULD BUILD UP AND THE VEHICLE COULD LOCK UP AND EXPLODE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Feb 23, 2017
THERE IS NO POWER GOING TO THE ALTERNATOR. BATTERY, STATES AND ALTERNATOR HAS BEEN REPLACED ALSO DIAGNOSED SHOWS. PER ONSTAR THERE'S ISSUE WITH THE POWER TRAIN SYSTEM.
Incident date: Feb 23, 2017
THERE IS NO POWER GOING TO THE ALTERNATOR. BATTERY, STATES AND ALTERNATOR HAS BEEN REPLACED ALSO DIAGNOSED SHOWS. PER ONSTAR THERE'S ISSUE WITH THE POWER TRAIN SYSTEM.
Incident date: Feb 23, 2017
I HAVE A SENSOR FAILURE WITH MY PASSENGER SEAT SRS SYSTEM AND DO NOT UNDERSTAND WHY A RECALL WAS ISSUED(NHTSA CAMPAIGN NUMBER: 07V344000) WHICH DID NOT INCLUDE MY VEHICLE. THE RECALL ISSUED ONLY AFFECTED 437 UNITS. THE SENSOR INDICATES THAT NO ONE IS SITTING IN THE PASSENGER SEAT WHENEVER THE PASSENGER MOVES AROUND. THE PASSENGER WEIGHS IN EXCESS OF 120 LBS AND NEVER LOSES CONTACT WITH THE SEAT. ... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE MANUFACTURER WAS ALSO UNABLE TO CONFIRM WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDA... Read more
Incident date: Nov 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR FLASHED AND REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER AND O2 SENSOR FAILED. ADDITIONAL TESTING WAS REQUIRED TO FURTHER INSPECT THE VEHICLE. IN ADDITION, THE VIN WAS INCLUDED BUT NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE CONT... Read more
Incident date: Nov 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR FLASHED AND REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER AND O2 SENSOR FAILED. ADDITIONAL TESTING WAS REQUIRED TO FURTHER INSPECT THE VEHICLE. IN ADDITION, THE VIN WAS INCLUDED BUT NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE CONT... Read more
Incident date: Nov 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC VIBE. THE CONTACT STATED THAT THE SERVICE ENGINE INDICATOR FLASHED AND REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER AND O2 SENSOR FAILED. ADDITIONAL TESTING WAS REQUIRED TO FURTHER INSPECT THE VEHICLE. IN ADDITION, THE VIN WAS INCLUDED BUT NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE CONT... Read more
Incident date: Jan 3, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT... Read more
Incident date: Jan 3, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT... Read more