Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Mar 28, 2017
SECURITY LIGHT FLUSHED 2 DAYS AGO, AND WHEN I TURNED THE CAR ENGINE OFF THE CAR WOULD NOT CRANK OR START. TOOK THE BATTERY TO BE CHARGED, AND IT STILL WOULD NOT CRANK OR START. I SPENT ALL NIGHT ON THE INTERNET TO FIND THAT THE PONTIAC GRAND AM'S FROM 1999 - 2005 CAN HAVE SECURITY PASSLOCK ISSUES THAT CAUSE THE CAR NOT TO CRANK OR START. WITH THE KEY TURNED ON THE LIGHTS WILL COME ON AND THE WIND... Read more
Incident date: Mar 28, 2017
SECURITY LIGHT FLUSHED 2 DAYS AGO, AND WHEN I TURNED THE CAR ENGINE OFF THE CAR WOULD NOT CRANK OR START. TOOK THE BATTERY TO BE CHARGED, AND IT STILL WOULD NOT CRANK OR START. I SPENT ALL NIGHT ON THE INTERNET TO FIND THAT THE PONTIAC GRAND AM'S FROM 1999 - 2005 CAN HAVE SECURITY PASSLOCK ISSUES THAT CAUSE THE CAR NOT TO CRANK OR START. WITH THE KEY TURNED ON THE LIGHTS WILL COME ON AND THE WIND... Read more
Incident date: Mar 24, 2017
ELECTRIC POWER STEERING GOES OUT INTERMITTENTLY. DOES NOT WORK ABOUT ONCE OUT OF EVERY 4 TIME CAR IS STARTED. MUST SHUT OFF CAR AND RESTART TO HAVE STEERING WORK. SOMETIMES GOES OUT RANDOMLY WHILE DRIVING, ESPECIALLY WHEN STOPPED AT A RED LIGHT. STEERING WHEEL SHAKES WHEN CAR IS STOPPED OR IDLE.
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
PONTIAC
BONNEVILLE
(2000) - ENGINE
Mar 28, 2017
Incident date: Mar 27, 2017
TL* THE CONTACT OWNS A 2000 PONTIAC BONNEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT TAKEN TO A DEALER HOWEVER, AN INDEPENDENT MECHANIC CAME TO REVIEW THE VEHICLE WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. T... Read more
Incident date: Mar 13, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Apr 15, 2015
MY AIR BAG LIGHT COMES ON ONCE I CRANK THE CAR AND WILL NOT GO OFF ON THE DRIVER SIDE AND ON THE PASSENGER SIDE IT WILL WORK SOMETIMES AND SOMETIMES IT WOULD NOT ONCE THE CAR IS RUNNING. HAVING PROBLEMS GETTING YEARLY INSPECTION STICKER. I NOTICE THERE IS A RECALL ON 2006 PONTIAC G6 AIR BAGS FRONTAL. CONTACTED PONTIAC MAIN BRANCH AND STATED MY CAR WASN'T ON THE LIST OF THE RECALLS. RECALL ANNO... Read more
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE, WHICH AFFECTED HER BREATHING AND CAUSED HEADACHES. THE DEALER WAS NOTIFIED, BUT WAS UNABLE TO SCHEDULE AN APPOINTMENT IN A REASONABLE TIME FRAME. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THERE WAS A HOLE IN THE TUBE, WHICH NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FUEL PU... Read more
PONTIAC
GRAND PRIX
(2003) - ENGINE
Mar 27, 2017
Incident date: Feb 18, 2017
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED ... Read more
Fire
Incident date: Jan 10, 2017
THIS RECALL IS FOR THE PASSENGER SIDE AIR BAG. IT HAS BEEN UNDER RECALL SINCE JANUARY 10, 2017. IN MARCH, I RECEIVED A LETTER ABOUT THIS RECALL. AS OF TODAY, THERE ARE STILL NO PARTS AVAILABLE TO DO THE RECALL. ALSO, THERE IS NO INDICATION WHEN THEY MIGHT BE AVAILABLE. THE RESULT IS THAT I AM STUCK WITH A CAR THAT CANNOT HAVE A PASSENGER IN THE FRONT SEAT. SO, I CANNOT USE THE CAR FOR MY FAMILY E... Read more
PONTIAC
GRAND PRIX
(2004) - UNKNOWN OR OTHER
Mar 26, 2017
Incident date: Feb 25, 2017
MY VEHICLE WON'T STOP DIEING THEN WON'T TURN ON! IT TRY'S TURNING OVER BUT WON'T WORK! I HAVE CHANGE DO SENSORS AND DID OIL AND EVERYTHING I CAN THINK OF PLEASE HELP!
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Mar 26, 2017
Incident date: Feb 25, 2017
MY VEHICLE WON'T STOP DIEING THEN WON'T TURN ON! IT TRY'S TURNING OVER BUT WON'T WORK! I HAVE CHANGE DO SENSORS AND DID OIL AND EVERYTHING I CAN THINK OF PLEASE HELP!
PONTIAC
GRAND PRIX
(2004) - ELECTRONIC STABILITY CONTROL (ESC)
Mar 26, 2017
Incident date: Feb 25, 2017
MY VEHICLE WON'T STOP DIEING THEN WON'T TURN ON! IT TRY'S TURNING OVER BUT WON'T WORK! I HAVE CHANGE DO SENSORS AND DID OIL AND EVERYTHING I CAN THINK OF PLEASE HELP!
Incident date: Aug 20, 2016
PASSENGER AIR BAG MODULE WAS REPLACED AND RE PROGRAMED 08/20/2016 DUE TO MAL FUNCTION OF EXISTING AIR BAG MODULE.
Incident date: Jan 26, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STAT... Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. IN ADDITION, THE HEADLIGHTS SUDDENLY SHUT OFF. THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE RECURRED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAI... Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. IN ADDITION, THE HEADLIGHTS SUDDENLY SHUT OFF. THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE RECURRED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAI... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Mar 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO REMEDY THE RECALL WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 10, 2017
POWER STEERING STARTED TO GO OUT ABOUT 10 DAYS AGO. DIFFICULT TO STEER. I NOTICED THERE WAS A RECALL ON THE STEERING OF THE G6'S SO I TOOK IT TO A BUICK DEALER TO LOOK AT. THEY SAID MY CAR WAS OUT OF THE MANUFACTURER DATE OF THE RECALL (NHTSA CAMPAIGN NUMBER: 15V064000). I HAD THE 23232310 SENSOR KIT AND 22837369 MODULE REPLACED. $1303.34. WHY IS MY CAR NOT COVERED WHEN IT SOUNDS LIKE IT HAD THE S... Read more
Incident date: Mar 5, 2017
MY 2007 PONTIAC G6 WILL AT RANDOM TIMES LOSE THE POWER STEERING IN THE MIDDLE OF DRIVING. IT IS VERY DIFFICULT TO GET PULLED OFF OF THE ROAD WITHOUT POWER STEERING. THERE HAS BEEN A RECALL ON 2007 G6'S BUT I WAS TOLD BY PONTIAC THAT MY CAR IS NOT ONE OF THE CARS RECALLED. I EXPLAINED THAT MY CAR IS DOING EXACTLY WHAT THE RECALL STATES HAPPENS BUT THEY STILL SAID MY CAR IS NOT COVERED UNDER THE R... Read more
Incident date: Feb 10, 2017
MY POWER STEERING WILL RANDOMLY QUIT WORKING. IT HAS QUIT WORKING DRIVING DOWN THE ROAD OR SITTING IDLE.
Incident date: Mar 4, 2017
GM ISSUED A RECALL FOR THE EXACT SAME ISSUE I AM HAVING WITH MY VEHICLE ONLY FOR PREVIOUS YEARS THEY DID EXTEND SPECIAL COVERAGE BUT ONLY UP TO 150,000 MILES. THIS PROBLEM WITH THE POWER STEERING CUTTING OUT AT ANY GIVEN TIME SHOULD BE CONSIDERED A MAJOR SAFETY ISSUE, I HAVE HAD TO MANUALLY TRY AND STEER MY VEHICLE WHEN THIS HAS CUT OUT, THANK GOD I WAS PULLING INTO MY DRIVEWAY AND NOT OUT ON THE... Read more
Incident date: Mar 4, 2017
GM ISSUED A RECALL FOR THE EXACT SAME ISSUE I AM HAVING WITH MY VEHICLE ONLY FOR PREVIOUS YEARS THEY DID EXTEND SPECIAL COVERAGE BUT ONLY UP TO 150,000 MILES. THIS PROBLEM WITH THE POWER STEERING CUTTING OUT AT ANY GIVEN TIME SHOULD BE CONSIDERED A MAJOR SAFETY ISSUE, I HAVE HAD TO MANUALLY TRY AND STEER MY VEHICLE WHEN THIS HAS CUT OUT, THANK GOD I WAS PULLING INTO MY DRIVEWAY AND NOT OUT ON THE... Read more
Incident date: Dec 14, 2016
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO STEER AND CAUSED THE DRIVER TO CRASH INTO A SNOWPLOW. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY AND THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE DRIVER D... Read more
Crash
Incident date: Dec 14, 2016
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO STEER AND CAUSED THE DRIVER TO CRASH INTO A SNOWPLOW. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY AND THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE DRIVER D... Read more
Crash
Incident date: Dec 14, 2016
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND AM. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND ATTEMPTING TO TURN, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO STEER AND CAUSED THE DRIVER TO CRASH INTO A SNOWPLOW. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY AND THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THE DRIVER D... Read more
Crash
Incident date: Mar 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER IN 2008 WHEN... Read more
PONTIAC
GRAND PRIX
(2002) - FUEL/PROPULSION SYSTEM
Mar 18, 2017
Incident date: Mar 18, 2017
WE WHERE DRIVING DOWN HIGHWAY 212 BETWEEN MARENGO, IA TO BELLE PLAIN, IA AND THE CAR JUST SHUT DOWN ON US. ALMOST GOT US IN AN ACCIDENT WITH THREE OTHER VEHICLES IF IT WAS NOT FOR THERE FAST THINKING AND MY FASTING PULLING IN TO A CORN FIELD WE DID NOT GET HURT. THE FUEL PUMP WAS JUST REPLACED AND AFTER LOOKING AT THE FUELS. FUEL #32 IS BLOW AND EVERYTIME WE REPLACE IT. IT BLOWS AGAIN. I LOOKED ON... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL WOULD SUDDENLY SHAKE AND VIBRATE. IN ADDITION, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED O... Read more
Incident date: Feb 10, 2017
TL* THE CONTACT OWNED A 2003 PONTIAC AZTEK. AFTER THE CONTACT TURNED THE ENGINE OFF, BLACK SMOKE AND FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Fire
Incident date: Feb 10, 2017
TL* THE CONTACT OWNED A 2003 PONTIAC AZTEK. AFTER THE CONTACT TURNED THE ENGINE OFF, BLACK SMOKE AND FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
Fire
Incident date: Mar 17, 2017
I GOT NOTICE OF RECALL 17009. AND AM BEING INSTRUCTED TO NOT USE MY PASSENGER SEAT. WHICH RENDERS MY CAR USELESS TO ME. GM HEADQUARTERS WILL NOT DO ANYTHING FOR ME AND THE DEALERSHIP SAYS IT IS OUT OF THEIR HANDS. WHAT CAN BE DONE ABOUT THIS?
Incident date: Jan 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUT... Read more
Incident date: Mar 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR THE REPAIR. THE WAS CONCERNED THAT THE AIR BAG MAY DEPLOY BEFORE THE PART BECAME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 05/3... Read more
Incident date: Mar 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS... Read more
Incident date: Feb 2, 2017
DUE TO A PREVIOUS RECALL FOR MY PONTIAC G6 I BROUGHT MY CAR TO A PONTIAC DEALERSHIP TO HAVE THE CORRECTIONS MADE. WHEN I SEARCH BY MY VIN NUMBER THERE ARE NO OPEN OR NEW RECALLS PRESENT. YET OVER THE PAST MONTH WHILE DRIVING MY INFORMATION DISPLAY ON THE CENTER CONSOLE WILL CHIME AND DISPLAY "POWER STEERING". I DO NOT NOTICE ANY CHANGES WITH THE FUNCTIONING OF THE CAR WHEN THE DISPLAY APPEARS. I H... Read more
Incident date: Mar 2, 2017
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE STEERING FELT ABNORMAL WHILE THE VEHICLE WAS BEING OPERATED AT 50 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE WAS BEING HELD ON BY A SINGLE BOLT AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FA... Read more
Incident date: Mar 2, 2017
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND AM. THE CONTACT STATED THAT THE STEERING FELT ABNORMAL WHILE THE VEHICLE WAS BEING OPERATED AT 50 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CRADLE WAS BEING HELD ON BY A SINGLE BOLT AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FA... Read more
PONTIAC
GRAND PRIX
(2005) - AIR BAGS
Mar 16, 2017
Incident date: Mar 15, 2017
I'VE READ ONLINE THAT THE VEHICLE YEAR MODEL AND MAKE IS SET FOR RECALL BECAUSE OF FAULTY AIRBAGS. AIRBAGS THAT CAN DEPLOY SHARP OBJECTS CAUSING SERVER DAMAGE OR POSSIBLY DEATH. I NEED TO KNOW MORE ABOUT THIS INFORMATION.
PONTIAC
GRAND PRIX
(2004) - ENGINE
Mar 16, 2017
Incident date: Mar 12, 2017
BRAKE LINE FAILURE, BRAKE LINE CORRODED AND WERE LEAKING BRAKE FLUID RESULTING IN BRAKE FAILURE IN THE VEHICLE. VEHICLE TOWED TO FREEHOLD BUICK GMC (FREEHOLD, NJ) WHERE THEY INFORMED ME THAT THERE ARE NO RECALLS ON THE ISSUE AND PROVIDED ME AN ESTIMATE TO REPLACE 2 BRAKE LINES AT A COST OF OVER $2,000.00. NHTSA CAMPAIGN NUMBER: 15V201000 WAS PERFORMED ON VEHICLE AT THIS DEALERSHIP ON OR ABOUT... Read more
PONTIAC
GRAND PRIX
(2004) - SERVICE BRAKES
Mar 16, 2017
Incident date: Mar 12, 2017
BRAKE LINE FAILURE, BRAKE LINE CORRODED AND WERE LEAKING BRAKE FLUID RESULTING IN BRAKE FAILURE IN THE VEHICLE. VEHICLE TOWED TO FREEHOLD BUICK GMC (FREEHOLD, NJ) WHERE THEY INFORMED ME THAT THERE ARE NO RECALLS ON THE ISSUE AND PROVIDED ME AN ESTIMATE TO REPLACE 2 BRAKE LINES AT A COST OF OVER $2,000.00. NHTSA CAMPAIGN NUMBER: 15V201000 WAS PERFORMED ON VEHICLE AT THIS DEALERSHIP ON OR ABOUT... Read more
Incident date: Feb 2, 2017
MY CAR LOOSES IT'S POWER STEERING RANDOMLY THEN IT REGAINS IT BACK. IT CAN BE STATIONARY OR MOVING. I DON'T UNDERSTAND WHY IT IS NOT COVERED UNDER THE RECALL WHEN IT'S DOING EXACTLY WHAT THE RECALL STATES. GM # 14772, GM# 14119.
Incident date: Nov 1, 2016
UPON STARTING THE VEHICLE, THE CAR IS CLICKING, THE STABILITRAK AND TRACTION CONTROL LIGHTS COME ON, ABS LIGHT COMES ON, LIGHTS FLICKER AND THE CAR STALLS. WHEN DRIVING THE POWER STEERING GOES OUT OR LOCKS UP MAKING IT DIFFICULT TO STEER. IT HAD BEEN CONTINUING UNTIL THE CAR HAS BEEN ON FOR 20 OR SO MINUTES BUT NOW IT'S GOING ON FOR LONGER. IT'S VERY SCARY AND DANGEROUS TO DRIVE AROUND.
Incident date: Nov 1, 2016
UPON STARTING THE VEHICLE, THE CAR IS CLICKING, THE STABILITRAK AND TRACTION CONTROL LIGHTS COME ON, ABS LIGHT COMES ON, LIGHTS FLICKER AND THE CAR STALLS. WHEN DRIVING THE POWER STEERING GOES OUT OR LOCKS UP MAKING IT DIFFICULT TO STEER. IT HAD BEEN CONTINUING UNTIL THE CAR HAS BEEN ON FOR 20 OR SO MINUTES BUT NOW IT'S GOING ON FOR LONGER. IT'S VERY SCARY AND DANGEROUS TO DRIVE AROUND.
Incident date: Nov 1, 2016
UPON STARTING THE VEHICLE, THE CAR IS CLICKING, THE STABILITRAK AND TRACTION CONTROL LIGHTS COME ON, ABS LIGHT COMES ON, LIGHTS FLICKER AND THE CAR STALLS. WHEN DRIVING THE POWER STEERING GOES OUT OR LOCKS UP MAKING IT DIFFICULT TO STEER. IT HAD BEEN CONTINUING UNTIL THE CAR HAS BEEN ON FOR 20 OR SO MINUTES BUT NOW IT'S GOING ON FOR LONGER. IT'S VERY SCARY AND DANGEROUS TO DRIVE AROUND.
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 50 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 175,000.
Incident date: Mar 7, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V064000 (STEERING). THE FAILURE MILEAGE WAS 187,000.
Incident date: Jan 1, 2017
MY 08 PONTIAC G6 IS HAVING DIFFICULTIES WITH THE BREAKING, TRACTION, AND CRUISE CONTROL. MY BREAK LIGHTS ARE STAYING ON ALL THE TIME EVEN WHEN MY BREAK PEDAL IS NOT PRESSED AND MY TRACTION CONTROL IS SHUTTING OFF AS SOON AS I START UP MY CAR AS WELL AS MY CRUISE CONTROL PICKS AND CHOOSES WHEN IT IS GOING TO WORK AND WHEN IT DOES WORK IT IS NOT DISENGAGING PROPERLY.