Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Apr 26, 2017
TWICE IN THE LAST 2 MONTHS MY POWER STEERING HAS GONE OUT IN MY 09 PONTIAC G6. BOTH TIMES THE POWER STEERING HAS GONE OUT HAS HAPPENED WHILE THE VEHICLE WAS IN USE AND MAKING A TURN. I NOTICE THAT THERE WAS A RECALL FOR THIS ISSUED IN 2014, BUT MY VIN NUMBER IS NOT INCLUDED IN THAT RECALL. I HAD TO REPLACE THE PUMP IN FEBRUARY OF 2017, AND AM NOW ON APRIL 27 2017 HAVING TO TAKE IT BACK IN DUE TO ... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... Read more
PONTIAC
GRAND PRIX
(1997) - ENGINE
Apr 27, 2017
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND A STRONG BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OFF THE ROADWAY AND IT FILLED UP WITH SMOKE. THE CONTACT EXITED THE VEHICLE AND NO FLAMES WERE EVIDENT. THE FIRE DEPARTMENT ARRIVED, BUT THE SMOKE HAD ALREADY CLEARED ... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
Apr 26, 2017
Incident date: Mar 26, 2017
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT OPENED THE HOOD AND FOUND THE ENGINE IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED . THE POLICE WERE AT THE SCENE... Read more
Fire
1 injured
Incident date: Apr 26, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG ON/OFF INDICATOR ILLUMINATED DESPITE PASSENGERS OCCUPYING THE PASSENGER SEAT O... Read more
Incident date: Mar 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AV... Read more
Incident date: Mar 22, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. ... Read more
Incident date: Jan 10, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Apr 16, 2017
THERE WAS A SUDDEN LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST. THERE IS AN EXISTING RECALL, GM# 14772, WHICH COVERS THE PONTIAC G6 AND THIS SPECIFIC PROBLEM. WHY ISN'T MY VEHICLE COVERED? I AM EXPERIENCING THE SAME PROBLEM!! IT HAS HAPPENED SEVERAL TIMES ALREADY, INCLUDING ON THE HIGHWAY AT HIGH SPEEDS.
Incident date: Apr 25, 2017
RECENTLY, I SAW AN ARTICLE FROM A LOCAL NEWS STATION REGARDING THE ATTORNEY GENERAL GOING AFTER LOCAL CAR DEALERSHIPS FOR NOT DISCLOSING OR FIXING RECALLS FOR CARS SOLD OFF OF THEIR LOT. I PURCHASED MY CAR IN FEBRUARY 2015, WITH NO KNOWLEDGE OF ANY ISSUES OR RECALLS. UPON PLACING MY VIN NUMBER INTO THE NHTSA WEBSITE, I DISCOVERED THAT I HAVE THREE RECALLS THAT HAVE AFFECTED MY CAR, HAVING TO DO WI... Read more
Incident date: Apr 25, 2017
RECENTLY, I SAW AN ARTICLE FROM A LOCAL NEWS STATION REGARDING THE ATTORNEY GENERAL GOING AFTER LOCAL CAR DEALERSHIPS FOR NOT DISCLOSING OR FIXING RECALLS FOR CARS SOLD OFF OF THEIR LOT. I PURCHASED MY CAR IN FEBRUARY 2015, WITH NO KNOWLEDGE OF ANY ISSUES OR RECALLS. UPON PLACING MY VIN NUMBER INTO THE NHTSA WEBSITE, I DISCOVERED THAT I HAVE THREE RECALLS THAT HAVE AFFECTED MY CAR, HAVING TO DO WI... Read more
Incident date: Apr 25, 2017
RECENTLY, I SAW AN ARTICLE FROM A LOCAL NEWS STATION REGARDING THE ATTORNEY GENERAL GOING AFTER LOCAL CAR DEALERSHIPS FOR NOT DISCLOSING OR FIXING RECALLS FOR CARS SOLD OFF OF THEIR LOT. I PURCHASED MY CAR IN FEBRUARY 2015, WITH NO KNOWLEDGE OF ANY ISSUES OR RECALLS. UPON PLACING MY VIN NUMBER INTO THE NHTSA WEBSITE, I DISCOVERED THAT I HAVE THREE RECALLS THAT HAVE AFFECTED MY CAR, HAVING TO DO WI... Read more
Incident date: Dec 1, 2016
INTERMITTENT PROBLEM, CITY & RURAL DRIVING, SLOW AND FAST SPEEDS, WHILE TURNING AND WHILE ON STRAIGHT, IN MOTION AND WHILE PARKED, SMOOTH ROADS AND ROUGH, RAINING AND DRY. HOWEVER, PROBLEM OCCURRED ONLY A HANDFUL OF TIMES DURING THE WINTER. STARTED OVER 6 MONTHS AGO, APPROX 93,000 MILES. WHILE DRIVING, 3 BELL-DINGS, "POWER STEERING," "DISABLED ESC," AND "SERVICE ESC" DASH LIGHTS COME ON, ALONG ... Read more
Incident date: Dec 1, 2016
INTERMITTENT PROBLEM, CITY & RURAL DRIVING, SLOW AND FAST SPEEDS, WHILE TURNING AND WHILE ON STRAIGHT, IN MOTION AND WHILE PARKED, SMOOTH ROADS AND ROUGH, RAINING AND DRY. HOWEVER, PROBLEM OCCURRED ONLY A HANDFUL OF TIMES DURING THE WINTER. STARTED OVER 6 MONTHS AGO, APPROX 93,000 MILES. WHILE DRIVING, 3 BELL-DINGS, "POWER STEERING," "DISABLED ESC," AND "SERVICE ESC" DASH LIGHTS COME ON, ALONG ... Read more
Incident date: Jan 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE... Read more
Incident date: Apr 7, 2017
THE CAR STARTED SHUDDERING STARTING AT BETWEEN 35-50 MPH AND ACCELERATING, ESPECIALLY WHEN GOING UPHILL. IT ALSO DOES IT AT AROUND 65 MPH. IT SEEMS LIKE THE TRANSMISSION ISN'T WANTING TO CHANGE GEARS. THIS ISSUE ONLY HAPPENS WHEN I AM ACCELERATING SLOWLY. IF IT STARTS HAPPENING, AND I PRESS THE GAS PEDAL DOWN A BIT FURTHER, THE CAR REVS UP PAST THE PROBLEMATIC SPEED AND IS FINE. I HAVE HAD TH... Read more
Incident date: May 18, 2016
THE PASSENGER AIR BAG SENSOR IS NOT WORKING PROPERLY. WHEN I START THE CAR, IT SAYS TO SERVICE MY AIRBAG. IF SOMEONE IS SITTING IN THE PASSENGER SEAT, THE SIGNAL THAT THE AIR BAG IS ACTIVE SOMETIMES TURNS ON, AND SOMETIMES DOESN'T.
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Mar 1, 2017
CAN'T NOT GET GENERAL MOTORS TO SEND PART TO MY DEALERS. NEED ALL SEATS IN MY CAR. A WIDOW WITH GRANDCHILDREN AND PEOPLE TO TAKE PLACES. IF THEY CAN'T FIX MY. AT SHOULD FURNISH ME A CAR.
Incident date: Feb 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Apr 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT ... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Apr 24, 2017
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON VARIOUS OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. ON ONE OCCASION, WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 5 MPH, THE STARTER ENGAGED INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT DUE TO T... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON VARIOUS OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. ON ONE OCCASION, WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 5 MPH, THE STARTER ENGAGED INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT DUE TO T... Read more
Incident date: Feb 23, 2017
VEHICLE WAS IN MOTION ON A 45 MPH STREET WHEN POWER STEERING BECAME INOPERABLE WITH AN ALARM. SUDDEN LOSS OF CONTROL EXPERIENCED, BUT NO ACCIDENT. TURNED OFF CAR AND RESTARTED AND POWER STEERING BECAME OPERABLE AGAIN. GOT VEHICLE HOME AND NEXT DAY TRIED STARTING AND ALARM CAME BACK ON WITH NO POWER STEERING. AFRAID TO DRIVE IT AND HOPE THERE IS A RECALL IN THE WORKS. NOT SAFE! *TR
Incident date: Feb 23, 2017
VEHICLE WAS IN MOTION ON A 45 MPH STREET WHEN POWER STEERING BECAME INOPERABLE WITH AN ALARM. SUDDEN LOSS OF CONTROL EXPERIENCED, BUT NO ACCIDENT. TURNED OFF CAR AND RESTARTED AND POWER STEERING BECAME OPERABLE AGAIN. GOT VEHICLE HOME AND NEXT DAY TRIED STARTING AND ALARM CAME BACK ON WITH NO POWER STEERING. AFRAID TO DRIVE IT AND HOPE THERE IS A RECALL IN THE WORKS. NOT SAFE! *TR
Incident date: Apr 5, 2017
WHILE DRIVING THE VEHICLE THE FRONT SUSPENSION SHAKES AND CLUNKS WHILE DRIVING AT ANY SPEED. BOTH BALL JOINS HAVE TEARS IN THE RUBBER BOOTS WHICH I'M SURE CAUSES WATER AND ROAD DEBRE TO ENTER BALL JOINT AND CORRODE. THIS IS A HUGE SAFETY CONCERN FOR ME AND WHEN A BALL JOINT LETS GO IT CAN BE FATAL SENDING THE CAR IN ANY UNCHOSEN DIRECTION. PLEASE NOTE THIS IS HAPPENING TO EVERY SINGLE PONTIAC G8 O... Read more
Incident date: Mar 21, 2017
ON THREE SEPARATE OCCASIONS IN THE PAST TWO MONTHS, MY VEHICLE HAS TURNED OFF WHILE DRIVING. THE STEERING WHEEL LOCKED UP AND THE CAR TURNED OFF. ON ALL THREE OCCASIONS I WAS COMING EITHER TO A STOP SIGN OR TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, ABOUT TO MAKE A RIGHT TURN. THANKFULLY, I WAS NOT YET IN THE INTERSECTION WHEN THIS HAPPENED. I BELIEVE THE ISSUE IS RELATED TO THE IGNITION SWI... Read more
Incident date: Apr 21, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE WORKING ON IT AND PROV... Read more
Incident date: Mar 2, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V168000 (AIR BAGS), 16V340000 (AIR BAGS), AND 12V491000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE... Read more
Incident date: Mar 2, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V168000 (AIR BAGS), 16V340000 (AIR BAGS), AND 12V491000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE... Read more
Incident date: Apr 21, 2017
MY 2006 PONTIAC SOLSTICE HAS A RECALL NOTICE (GM SAFETY RECALL NOTICE 17036). A COUPLE OF MONTHS AGO I TOOK IT TO THE CHEVROLET DEALER (SUNSET IN SARASOTA FL) ATTEMPTING TO GET THIS PROBLEM REPAIRED. SERVICE SAID IT WAS REPAIRABLE AND QUOTED $150.00. I CHOOSE TO WAIT AND DRIVE ANOTHER CAR. SINCE THEN I RECEIVED THE A RECALL NOTICE. I CALLED THE DEALER AND THEY SAID I HAVE TO WAIT UNTIL THE PA... Read more
Incident date: Jan 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. TH... Read more
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE ANTI-THEFT WARNING INDICATOR KEPT RANDOMLY ILLUMINATING. THE VEHICLE WAS ABLE TO START AND, AT TIMES, UPON ENTERING THE VEHICLE, THE KEY WOULD NOT TURN OVER TO START THE VEHICLE FROM THE IGNITION. THE DEALER REPLACED THE BATTERY AND THE IGNITION SWITCH, BUT THE FAILURE CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUM... Read more
Incident date: Oct 15, 2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V286000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER REFUSED TO PERFORM THE RECALL REPAIR DUE TO THE CLAIM THAT THE VEHICLE HAD A TOYOTA ENGINE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Feb 1, 2017
I HAVE A PONTIAC G6 2008 THAT ONLY HAS 83,500 MILES ON IT. THE AIRBAG LIGHT TURNED ON ABOUT 2 MONTHS AGO AND HAS NOT TURNED OFF. ABOUT A MONTH AND A HALF AGO THE TRACTION LIGHT TURNED ON FOR ABOUT 2 DAYS AND THAN WENT OFF . THE LAST THING THAT HAS HAPPENED IS THAT 2 WEEKS AGO THE BRAKE LIGHTS CAME ON EVEN WHEN I AM NOT PRESSING THE BRAKE AND DO NOT TURN OFF UNLESS I TURN OFF THE CAR. AND I ALM... Read more
Incident date: Feb 1, 2017
I HAVE A PONTIAC G6 2008 THAT ONLY HAS 83,500 MILES ON IT. THE AIRBAG LIGHT TURNED ON ABOUT 2 MONTHS AGO AND HAS NOT TURNED OFF. ABOUT A MONTH AND A HALF AGO THE TRACTION LIGHT TURNED ON FOR ABOUT 2 DAYS AND THAN WENT OFF . THE LAST THING THAT HAS HAPPENED IS THAT 2 WEEKS AGO THE BRAKE LIGHTS CAME ON EVEN WHEN I AM NOT PRESSING THE BRAKE AND DO NOT TURN OFF UNLESS I TURN OFF THE CAR. AND I ALM... Read more
Incident date: Apr 17, 2017
'STEARING ANGLE SENSOR RECALL' THERE IS A RECALL ON 2 DOOR MODELS AND NOT THE FOUR DOOR MODELS. THESE VEHICALS HAVE THE EXACT SAME PART ON THEM THAT GOES BAD. IS THERE NO SAFETY ISSUE BECAUSE ITS A FOUR DOOR. IF THE STEERING COMPONENT IS BAD IT DOSE NOT MATTER HOW MANY DOORS THE CAR HAS. I WAS DRIVING DOWN THE ROAD TODAY AND MY ELECTRIC POWER STEERING STOPPED WORKING. THIS IS A VERY DANGEROUS SITU... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO PROPERLY FUNCTION IN SECOND, THIRD, AND FIFTH GEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THERE WAS NO SERVICE CAMPAIGN NOR A MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Apr 18, 2017
I RECEIVED A LETTER FROM GM STATING THE BODY CONTROL MODULE MAY NOT WORK PROPERLY AND CAUSE THE BRAKE LIGHTS TO NOT FUNCTION CORRECTLY. THE LIGHTS CAN EITHER STAY ON OR NOT COME ON WHEN THE BRAKES ARE APPLIED THE LETTER SAYS THEY WILL EXTEND WARRANTY COVERAGE BUT NOT REPAIR THE CAR UNLESS IT ACTUALLY FAILS. THIS IS A SAFETY CONCERN AND NOT ACCEPTABLE. GM SHOULD BE MADE TO CORRECT THE BODY CONTROL ... Read more
Incident date: Apr 18, 2017
I RECEIVED A LETTER FROM GM STATING THE BODY CONTROL MODULE MAY NOT WORK PROPERLY AND CAUSE THE BRAKE LIGHTS TO NOT FUNCTION CORRECTLY. THE LIGHTS CAN EITHER STAY ON OR NOT COME ON WHEN THE BRAKES ARE APPLIED THE LETTER SAYS THEY WILL EXTEND WARRANTY COVERAGE BUT NOT REPAIR THE CAR UNLESS IT ACTUALLY FAILS. THIS IS A SAFETY CONCERN AND NOT ACCEPTABLE. GM SHOULD BE MADE TO CORRECT THE BODY CONTROL ... Read more
Incident date: Apr 2, 2017
PASSENGER SEAT WEIGHT SENSOR FAILED CAUSING "SERVICE AIRBAG" LIGHT TO SCROLL ON INFORMATION DISPLAY
Incident date: Jun 1, 2016
THERE ARE TWO RECALLS ON OUR CALL FOR THE SRS AND AIRBAGS BUT WHEN WE BROUGHT IT IN THERE WERE NO PARTS AVAILABLE, SO THEY ARE UNABLE TO FIX THE PROBLEM. IT IS OUR ONLY CAR SO WE JUST HAVE TO KEEP DRIVING IT WITH THESE POTENTIAL DANGERS TO OURSELVES AND OTHER DRIVERS ON THE ROAD.
Incident date: Jun 1, 2016
THERE ARE TWO RECALLS ON OUR CALL FOR THE SRS AND AIRBAGS BUT WHEN WE BROUGHT IT IN THERE WERE NO PARTS AVAILABLE, SO THEY ARE UNABLE TO FIX THE PROBLEM. IT IS OUR ONLY CAR SO WE JUST HAVE TO KEEP DRIVING IT WITH THESE POTENTIAL DANGERS TO OURSELVES AND OTHER DRIVERS ON THE ROAD.
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED ... Read more
Incident date: Jul 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more