Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Feb 23, 2017
VEHICLE WAS IN MOTION ON A 45 MPH STREET WHEN POWER STEERING BECAME INOPERABLE WITH AN ALARM. SUDDEN LOSS OF CONTROL EXPERIENCED, BUT NO ACCIDENT. TURNED OFF CAR AND RESTARTED AND POWER STEERING BECAME OPERABLE AGAIN. GOT VEHICLE HOME AND NEXT DAY TRIED STARTING AND ALARM CAME BACK ON WITH NO POWER STEERING. AFRAID TO DRIVE IT AND HOPE THERE IS A RECALL IN THE WORKS. NOT SAFE! *TR
Incident date: Feb 23, 2017
VEHICLE WAS IN MOTION ON A 45 MPH STREET WHEN POWER STEERING BECAME INOPERABLE WITH AN ALARM. SUDDEN LOSS OF CONTROL EXPERIENCED, BUT NO ACCIDENT. TURNED OFF CAR AND RESTARTED AND POWER STEERING BECAME OPERABLE AGAIN. GOT VEHICLE HOME AND NEXT DAY TRIED STARTING AND ALARM CAME BACK ON WITH NO POWER STEERING. AFRAID TO DRIVE IT AND HOPE THERE IS A RECALL IN THE WORKS. NOT SAFE! *TR
Incident date: Apr 5, 2017
WHILE DRIVING THE VEHICLE THE FRONT SUSPENSION SHAKES AND CLUNKS WHILE DRIVING AT ANY SPEED. BOTH BALL JOINS HAVE TEARS IN THE RUBBER BOOTS WHICH I'M SURE CAUSES WATER AND ROAD DEBRE TO ENTER BALL JOINT AND CORRODE. THIS IS A HUGE SAFETY CONCERN FOR ME AND WHEN A BALL JOINT LETS GO IT CAN BE FATAL SENDING THE CAR IN ANY UNCHOSEN DIRECTION. PLEASE NOTE THIS IS HAPPENING TO EVERY SINGLE PONTIAC G8 O... Read more
Incident date: Mar 21, 2017
ON THREE SEPARATE OCCASIONS IN THE PAST TWO MONTHS, MY VEHICLE HAS TURNED OFF WHILE DRIVING. THE STEERING WHEEL LOCKED UP AND THE CAR TURNED OFF. ON ALL THREE OCCASIONS I WAS COMING EITHER TO A STOP SIGN OR TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE, ABOUT TO MAKE A RIGHT TURN. THANKFULLY, I WAS NOT YET IN THE INTERSECTION WHEN THIS HAPPENED. I BELIEVE THE ISSUE IS RELATED TO THE IGNITION SWI... Read more
Incident date: Apr 21, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE WORKING ON IT AND PROV... Read more
Incident date: Mar 2, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V168000 (AIR BAGS), 16V340000 (AIR BAGS), AND 12V491000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE... Read more
Incident date: Mar 2, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V168000 (AIR BAGS), 16V340000 (AIR BAGS), AND 12V491000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE... Read more
Incident date: Apr 21, 2017
MY 2006 PONTIAC SOLSTICE HAS A RECALL NOTICE (GM SAFETY RECALL NOTICE 17036). A COUPLE OF MONTHS AGO I TOOK IT TO THE CHEVROLET DEALER (SUNSET IN SARASOTA FL) ATTEMPTING TO GET THIS PROBLEM REPAIRED. SERVICE SAID IT WAS REPAIRABLE AND QUOTED $150.00. I CHOOSE TO WAIT AND DRIVE ANOTHER CAR. SINCE THEN I RECEIVED THE A RECALL NOTICE. I CALLED THE DEALER AND THEY SAID I HAVE TO WAIT UNTIL THE PA... Read more
Incident date: Jan 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. TH... Read more
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2001 PONTIAC SUNFIRE. THE CONTACT STATED THAT THE ANTI-THEFT WARNING INDICATOR KEPT RANDOMLY ILLUMINATING. THE VEHICLE WAS ABLE TO START AND, AT TIMES, UPON ENTERING THE VEHICLE, THE KEY WOULD NOT TURN OVER TO START THE VEHICLE FROM THE IGNITION. THE DEALER REPLACED THE BATTERY AND THE IGNITION SWITCH, BUT THE FAILURE CONTINUED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUM... Read more
Incident date: Oct 15, 2014
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V286000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER REFUSED TO PERFORM THE RECALL REPAIR DUE TO THE CLAIM THAT THE VEHICLE HAD A TOYOTA ENGINE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Feb 1, 2017
I HAVE A PONTIAC G6 2008 THAT ONLY HAS 83,500 MILES ON IT. THE AIRBAG LIGHT TURNED ON ABOUT 2 MONTHS AGO AND HAS NOT TURNED OFF. ABOUT A MONTH AND A HALF AGO THE TRACTION LIGHT TURNED ON FOR ABOUT 2 DAYS AND THAN WENT OFF . THE LAST THING THAT HAS HAPPENED IS THAT 2 WEEKS AGO THE BRAKE LIGHTS CAME ON EVEN WHEN I AM NOT PRESSING THE BRAKE AND DO NOT TURN OFF UNLESS I TURN OFF THE CAR. AND I ALM... Read more
Incident date: Feb 1, 2017
I HAVE A PONTIAC G6 2008 THAT ONLY HAS 83,500 MILES ON IT. THE AIRBAG LIGHT TURNED ON ABOUT 2 MONTHS AGO AND HAS NOT TURNED OFF. ABOUT A MONTH AND A HALF AGO THE TRACTION LIGHT TURNED ON FOR ABOUT 2 DAYS AND THAN WENT OFF . THE LAST THING THAT HAS HAPPENED IS THAT 2 WEEKS AGO THE BRAKE LIGHTS CAME ON EVEN WHEN I AM NOT PRESSING THE BRAKE AND DO NOT TURN OFF UNLESS I TURN OFF THE CAR. AND I ALM... Read more
Incident date: Apr 17, 2017
'STEARING ANGLE SENSOR RECALL' THERE IS A RECALL ON 2 DOOR MODELS AND NOT THE FOUR DOOR MODELS. THESE VEHICALS HAVE THE EXACT SAME PART ON THEM THAT GOES BAD. IS THERE NO SAFETY ISSUE BECAUSE ITS A FOUR DOOR. IF THE STEERING COMPONENT IS BAD IT DOSE NOT MATTER HOW MANY DOORS THE CAR HAS. I WAS DRIVING DOWN THE ROAD TODAY AND MY ELECTRIC POWER STEERING STOPPED WORKING. THIS IS A VERY DANGEROUS SITU... Read more
Incident date: Feb 2, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO PROPERLY FUNCTION IN SECOND, THIRD, AND FIFTH GEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THERE WAS NO SERVICE CAMPAIGN NOR A MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Apr 18, 2017
I RECEIVED A LETTER FROM GM STATING THE BODY CONTROL MODULE MAY NOT WORK PROPERLY AND CAUSE THE BRAKE LIGHTS TO NOT FUNCTION CORRECTLY. THE LIGHTS CAN EITHER STAY ON OR NOT COME ON WHEN THE BRAKES ARE APPLIED THE LETTER SAYS THEY WILL EXTEND WARRANTY COVERAGE BUT NOT REPAIR THE CAR UNLESS IT ACTUALLY FAILS. THIS IS A SAFETY CONCERN AND NOT ACCEPTABLE. GM SHOULD BE MADE TO CORRECT THE BODY CONTROL ... Read more
Incident date: Apr 18, 2017
I RECEIVED A LETTER FROM GM STATING THE BODY CONTROL MODULE MAY NOT WORK PROPERLY AND CAUSE THE BRAKE LIGHTS TO NOT FUNCTION CORRECTLY. THE LIGHTS CAN EITHER STAY ON OR NOT COME ON WHEN THE BRAKES ARE APPLIED THE LETTER SAYS THEY WILL EXTEND WARRANTY COVERAGE BUT NOT REPAIR THE CAR UNLESS IT ACTUALLY FAILS. THIS IS A SAFETY CONCERN AND NOT ACCEPTABLE. GM SHOULD BE MADE TO CORRECT THE BODY CONTROL ... Read more
Incident date: Apr 2, 2017
PASSENGER SEAT WEIGHT SENSOR FAILED CAUSING "SERVICE AIRBAG" LIGHT TO SCROLL ON INFORMATION DISPLAY
Incident date: Jun 1, 2016
THERE ARE TWO RECALLS ON OUR CALL FOR THE SRS AND AIRBAGS BUT WHEN WE BROUGHT IT IN THERE WERE NO PARTS AVAILABLE, SO THEY ARE UNABLE TO FIX THE PROBLEM. IT IS OUR ONLY CAR SO WE JUST HAVE TO KEEP DRIVING IT WITH THESE POTENTIAL DANGERS TO OURSELVES AND OTHER DRIVERS ON THE ROAD.
Incident date: Jun 1, 2016
THERE ARE TWO RECALLS ON OUR CALL FOR THE SRS AND AIRBAGS BUT WHEN WE BROUGHT IT IN THERE WERE NO PARTS AVAILABLE, SO THEY ARE UNABLE TO FIX THE PROBLEM. IT IS OUR ONLY CAR SO WE JUST HAVE TO KEEP DRIVING IT WITH THESE POTENTIAL DANGERS TO OURSELVES AND OTHER DRIVERS ON THE ROAD.
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED ... Read more
Incident date: Jul 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Apr 14, 2017
....OWNED SINCE NEW, 2008, 99,500 MILES, INTERMITTENT ELECTRICAL, OCCURRING AT TIMES SINCE NEW, PAST FEW YEARS MORE SO..2 ISSUES MIGHT BE RELATED..#1; AT TIMES DASH LIGHTS, RADIO, AIR BAG SYSTEM NOT ACTIVATED AFTER STARTING AND DRIVING AWAY..#2; STARTER WILL NOT "CRANK" WITH KEY OR REMOTE, HAVE CYCLED KEY NUMEROUS TIMES, SHIFTED IN AND OUT OF PARK, OPENED AND CLOSED HOOD, AFTER THOSE ATTEMPTS, STA... Read more
Incident date: Jun 20, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD ... Read more
Incident date: Jan 2, 2017
CAR HAS NEVER BEEN IN AN ACCIDENT, YET THE CAR DISPLAYS SERVICE AIRBAG LIGHT. GM SHOULD RECALL AND FIX THIS ISSUE. I SEE ALOT OF COMPLAINTS ABOUT THE AIRBAG NOT DEPLOYING UPON IMPACT OR ACCIDENT, THIS SCARES ME.
Incident date: Jun 1, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G8. WHILE THE VEHICLE WAS STATIONARY, THE "AIR BAG FAULT" WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE AIR BAG SENSOR AND MODULE WERE FAULTY. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS DETERMINED THAT THE PPS SENSOR AND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,6... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Apr 12, 2017
Incident date: Apr 1, 2017
TL* THE CONTACT OWNED A 2002 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE. THE DRIVER NOTICED SMOKE UNDER THE HOOD WHILE THE VEHICLE WAS PARKED. THE DRIVER RELEASED THE HOOD AND FOUND THAT THE ENGINE WAS ON FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS PRESENT AND A FIRE REPORT WAS FILED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE C... Read more
Fire
Incident date: Dec 6, 2016
TL* THE CONTACT OWNED A 2007 PONTIAC VIBE. WHILE THE VEHICLE WAS STOPPED AND WAITING TO ENTER AN INTERSECTION, ANOTHER VEHICLE MAKING A RIGHT TURN CRASHED INTO THE FRONT DRIVER SIDE AND FRONT END OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BRUISED AND SPRAINED KNEE AND ANKLE THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND D... Read more
Crash
1 injured
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Mar 10, 2017
HELLO, I AM WRITING TO YOU TODAY TO INFORM YOU OF A COMMON AND KNOWN ISSUE WITH ALL GM LS ENGINES THAT COME WITH ACTIVE FUEL MANAGEMENT (AFM) OR DISPLACEMENT ON DEMAND (DOD). THE LIFTERS IN THE ENGINE BEGIN TO FAIL SOMEWHERE AFTER 40,000 MILES - WITH THIS PARTICULAR ISSUE OCCURRING IN MY OWN VEHICLE AT JUST OVER 61,000 MILES. IF YOU WERE TO GOOGLE "LS DEAD LIFTER", "LS LIFTER FAILURE" OR "GM PIST... Read more
Incident date: Mar 23, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT THE DAUGHTER STOPPED AT A STOP SIGN AND ATTEMPTED TO ACCELERATE THE VEHICLE FORWARD, THE VEHICLE THEN VIOLENTLY ACCELERATED CAUSING THE RPMS TO INCREASE EXCESSIVELY. THE DRIVER STEERED THE VEHICLE INTO A MEDIUM AND CRASHED HEAD ON IN ORDER TO AVOID CRASHING INTO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A ... Read more
Crash
Incident date: Mar 23, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G5. THE CONTACT STATED THAT THE DAUGHTER STOPPED AT A STOP SIGN AND ATTEMPTED TO ACCELERATE THE VEHICLE FORWARD, THE VEHICLE THEN VIOLENTLY ACCELERATED CAUSING THE RPMS TO INCREASE EXCESSIVELY. THE DRIVER STEERED THE VEHICLE INTO A MEDIUM AND CRASHED HEAD ON IN ORDER TO AVOID CRASHING INTO OTHER VEHICLES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A ... Read more
Crash
PONTIAC
BONNEVILLE
(2003) — POWER TRAIN
Apr 10, 2017
Incident date: Apr 9, 2017
WITH THE KEY TURNED TO ACC YOU CAN PULL THE CAR OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL. WITH THE KEY TURNED TO RUN YOU MUST DEPRESS THE BRAKE PEDAL TO PULL IT OUT OF PARK. CAR IS NOT RUNNING. ALSO CHECKED 3 OTHER PONTIAC BONNEVILLE'S. ONE IS A 2002 VIN # [XXX]. THEY ALL SHOWED THE SAME OPERATING CHARACTERISTICS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ... Read more
Incident date: Apr 10, 2017
TAKATA RECALL. GM HAS TOLD ME FOR THE PAST 2 YEARS, THAT THE PARTS TO DO THIS RECALL ARE "NOT AVAILABLE." THE LAST EMAILS I HAVE HAD WITH GM CORPORATE, THEY TOLD ME "THE PARTS AND THE REPAIR HAVE NOT BEEN RELEASED YET." ON A TWO YEAR RECALL. YET THEY DO CONTINUE TO SEND ME CARDS IN THE MAIL TELLING ME TO TAKE IT TO THE DEALER SHIP TO BE REPAIRED. I THINK A TWO YEAR TIME FRAME IS MORE THAN ENOUGH T... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIEN... Read more
Incident date: Mar 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE DEALER WAS UNABLE TO VERIFY FOR MONTHS WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Apr 7, 2017
AS NOTED IN PREVIOUS STATEMENTS THIS VEHICLE IS DIFFICULTY AT STARTING AND CRANKING AT VARIOUS SITUATION. PLAYING THE RADIO WITH ENGINE OFF, MUST WAIT TEN MINUTES BEFORE ATTEMPTING TO START, THEN IT MAY CRANK OR YOU HAVE TO START OVER. ITS NOT THE RADIO ITS THE IGNITION LOCK CYLINDER AS DONE IN THE PAST. IT DOESN'T MATTER, STOP, OR MOVING IT HAS DONE ALL YOU MENTION, AND WITH THE LIGHTS OFF AT N... Read more
Incident date: Apr 7, 2017
AS NOTED IN PREVIOUS STATEMENTS THIS VEHICLE IS DIFFICULTY AT STARTING AND CRANKING AT VARIOUS SITUATION. PLAYING THE RADIO WITH ENGINE OFF, MUST WAIT TEN MINUTES BEFORE ATTEMPTING TO START, THEN IT MAY CRANK OR YOU HAVE TO START OVER. ITS NOT THE RADIO ITS THE IGNITION LOCK CYLINDER AS DONE IN THE PAST. IT DOESN'T MATTER, STOP, OR MOVING IT HAS DONE ALL YOU MENTION, AND WITH THE LIGHTS OFF AT N... Read more
Incident date: Apr 7, 2017
AS NOTED IN PREVIOUS STATEMENTS THIS VEHICLE IS DIFFICULTY AT STARTING AND CRANKING AT VARIOUS SITUATION. PLAYING THE RADIO WITH ENGINE OFF, MUST WAIT TEN MINUTES BEFORE ATTEMPTING TO START, THEN IT MAY CRANK OR YOU HAVE TO START OVER. ITS NOT THE RADIO ITS THE IGNITION LOCK CYLINDER AS DONE IN THE PAST. IT DOESN'T MATTER, STOP, OR MOVING IT HAS DONE ALL YOU MENTION, AND WITH THE LIGHTS OFF AT N... Read more
Incident date: Jan 15, 2015
WHILE DRIVING ON CITY STREET, DRIVERS SEAT COLLAPSED IN REAR RIGHT AREA. SEAT HAS A CRACK IN STEEL FRAME, CAUSING IT TO TILT IN AN AWKWARD DIRECTION, MAKING DIFFICULT TO DRIVE.
Incident date: Apr 4, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING IN REVERSE, THE DRIVER NOTICED THAT THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE DRIVER CONTINUED TO EXPERIENCE THE FAILURE WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED... Read more
Incident date: Apr 6, 2017
MY CAR ROLLED BACKWARD WHILE IN PARK WHEN BEING REMOVED FROM THE BACK OF A TOW TRUCK. I PARKED MY CAR AND WHEN I RETURN THE CAR WOULDN'T START. I HAD IT TOWED AND THAT IS WHEN IT ROLLED OFF THE TOW TRUCK WHILE THE GEAR SHIFT WAS IN PARK. I BELIEVE FOR SOME REASON THE CAR WAS IN GEAR (REVERSE). THE CAR THEN START AND APPEARS TO FUNCTION WITHOUT ISSUE. I SEARCHED THE INTERNET AND FOUND 2009 G6 ... Read more
Incident date: Apr 5, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKE LIGHTS FAILED TO ILLUMINATE AS WELL AS THE REAR TURN SIGNAL LIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 5, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHEN THE BRAKE PEDAL WAS APPLIED, THE BRAKE LIGHTS FAILED TO ILLUMINATE AS WELL AS THE REAR TURN SIGNAL LIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Apr 5, 2017
TAKATA RECALL - IT HAS BEEN OVER TWO YEARS SINCE I WAS NOTIFIED OF THIS PASSENGER AIR BAG RECALL. I HAVE WAITED PATIENTLY, ON TOP OF ALTERING MY DRIVING HABITS. NOW THAT I HAVE RECENTLY MOVED FROM IL TO FLORIDA, THE "POTENTIAL FOR THE INTRUSION OF MOISTURE" HAS INCREASED DRAMATICALLY BECAUSE OF THE HUMID CLIMATE HERE IN SW FLORIDA. EVEN IF THERE IS NO PASSENGER IN MY CAR, I - AS THE DRIVER - HAVE ... Read more