Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Mar 15, 2017
TAKATA RECALL. ISSUED A RECALL ON CAR IN JANUARY 2017 ACCORDING TO WEBSITE, BUT DID NOT GET LETTER ABOUT RECALL UNTIL MID-MARCH 2017. DEALER STATES NO PARTS ARE AVAILABLE FOR RECALL DESPITE LIVING IN HIGH HEAT (AND THEREFORE HIGHER RISK) AREA, AND CANNOT SAY WHEN PARTS WILL BE AVAILABLE. NOTICE STATES PASSENGER SHOULDN'T SIT IN FRONT SEAT; WHICH IS UNTENABLE FOR MY FAMILY. GM SHOULD BE REQUIRED PR... Read more
Incident date: Oct 1, 2010
RATTLING DURING LOW SPEEDS, FEELS LOOSE AND UNCORTABLE, REPORTED TO DEALER AFTER FIRT YEAR OF OWNERSHIP, PURCHASED NEW, SEEMS TO BE GETTING WORSE AND FEELING UNSAFE. EACH TIME REPORTED WAS TOLD NOT A SAFETY PROBLEM JUST NOISY, COULD REPLACE COLUMN AT MY COST BUT NOISE WOULD PEOBABLY RETURN, NOW FEELING UNSAFE
Incident date: Apr 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Apr 2, 2017
WHILE IN MOTION WEATHER IT IS ON HIGHWAY OR ON A CITY STREET, NOT ALL THE TIME BUT IS HAPPENING MORE AND MORE, MY STEERING WHEEL WILL LOCK UP TIGHT WHERE I AM HAVING TO USE GREAT FORCE TO KEEP MY CAR IN THE CORRECT POSITION FROM HITTING SIDEWALLS OR OTHER MOVING VEHICLES. WHILE I AM SITTING STATIONARY MY WHEEL WILL VIBRATE BACK AND FORTH FAST, THIS HAPPENS WHILE IN DRIVE OR PARK. I AM SCARED FOR M... Read more
Incident date: Mar 16, 2016
GOING DOWN HILL, TURNED MY CAR TO THE RIGHT AND THE CAR KEEP GOING STRAIGHT. IT DID NOT TURN AT ALL. I ALMOST GOT HIT BY ON COMING TRAFFIC, BUT MY CAR HIT THE CURVE FIRST STOPPING AN ACCIDENT FROM OCCURRING I HAVE REPLACE WINDOW MOTOR TWICE AND THEY HAVE WENT OUT AGAIN NOW. AND I HAVE ALSO REPLACED WINDOW MOTOR BUTTONS FOR A SECOND TIME IN THE PAST 3 YEARS
Incident date: Mar 16, 2016
GOING DOWN HILL, TURNED MY CAR TO THE RIGHT AND THE CAR KEEP GOING STRAIGHT. IT DID NOT TURN AT ALL. I ALMOST GOT HIT BY ON COMING TRAFFIC, BUT MY CAR HIT THE CURVE FIRST STOPPING AN ACCIDENT FROM OCCURRING I HAVE REPLACE WINDOW MOTOR TWICE AND THEY HAVE WENT OUT AGAIN NOW. AND I HAVE ALSO REPLACED WINDOW MOTOR BUTTONS FOR A SECOND TIME IN THE PAST 3 YEARS
Incident date: Dec 2, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS WOULD NOT OPEN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Incident date: Apr 5, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON SEVERAL OCCASIONS, THE VEHICLE SMELLED OF FUEL. THE CONTACT STATED THAT THE FUEL ODOR BECAME STRONGER AND SPREAD THROUGHOUT THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Incident date: May 15, 2015
SOLSTICE PASSENGER SIDE AIRBAG SENSOR. THIS IS THE MOST FRUSTRATING PROCESS EVER. FINALLY GM HAS ADMITTED THE PROBLEM THAT THE PASSENGER SENSOR CAN GO BAD. I PAID OVER $800 TO HAVE IT FIXED TWO YEARS AGO. SOLD THE CAR AFTER IT WAS FIXED AND I CANNOT GET REIMBURSED UNTIL THEY COME UP WITH A RESOLUTION? I REALLY AM NOT CONCERNED WITH A RESOLUTION ANY LONGER I JUST WANT TO BE REIMBURSED BUT HERE ... Read more
Incident date: Feb 9, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICL... Read more
Incident date: Jan 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAGS NEEDED TO BE REPLACED. THE DEALER CHARGED $125 TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THE CONTACT NEEDED TO PAY $1,100 FOR THE REPAIR. THE VEHICLE WAS N... Read more
Incident date: Apr 29, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 50 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE SPUN OUT OF CONTROL AND STRUCK THE GUARDRAIL THREE TIMES. THE CONTACT'S VEHICLE LANDED IN A DITCH ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MIL... Read more
Crash
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN TWICE INTO ANOTHER LANE AND LANDED IN A DITCH. THE BRAKE WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE ... Read more
Crash
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK INDEPENDENTLY AND THE STEERING WHEEL ASSIST INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING WAS DIFFICULT TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF T... Read more
Incident date: Apr 30, 2017
WHINNY NOISE ON FRONT TRANSAXLE CASE. WON'T SHIFT INTO FOURTH GEAR..
Incident date: Apr 30, 2017
WHINNY NOISE ON FRONT TRANSAXLE CASE. WON'T SHIFT INTO FOURTH GEAR..
Incident date: Apr 30, 2017
WHINNY NOISE ON FRONT TRANSAXLE CASE. WON'T SHIFT INTO FOURTH GEAR..
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 29, 2017
Incident date: Apr 28, 2017
IN AN EFFORT TO HAVE MULTIPLE OUTSTANDING SAFETY RECALLS ADDRESSED ON THE SUBJECT VEHICLE, I CONTACTED BY PHONE A LOCAL GM DEALER (LONE STAR CHEVROLET, 18900 NORTHWEST FREEWAY, JERSEY VILLAGE, TX 77065 281-517-7733), WHOSE CONTACT INFORMATION IS LISTED IN MULTIPLE RECALL NOTICES RECEIVED BY ME. I WAS INFORMED BY THE DEALER REPRESENTATIVE WITH WHOM I SPOKE THAT "THEY DON'T DO RECALLS ON THIS VEHICL... Read more
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Apr 29, 2017
Incident date: Apr 28, 2017
IN AN EFFORT TO HAVE MULTIPLE OUTSTANDING SAFETY RECALLS ADDRESSED ON THE SUBJECT VEHICLE, I CONTACTED BY PHONE A LOCAL GM DEALER (LONE STAR CHEVROLET, 18900 NORTHWEST FREEWAY, JERSEY VILLAGE, TX 77065 281-517-7733), WHOSE CONTACT INFORMATION IS LISTED IN MULTIPLE RECALL NOTICES RECEIVED BY ME. I WAS INFORMED BY THE DEALER REPRESENTATIVE WITH WHOM I SPOKE THAT "THEY DON'T DO RECALLS ON THIS VEHICL... Read more
Incident date: Apr 7, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE UPON TURNING IN EITHER DIRECTION, AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS ALSO INSPECTED BY AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V064000 (STEERING) AND 14E044000 (STEE... Read more
Incident date: Apr 27, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SUDDENLY LOCKED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER APPROXIMATELY 1-3 MINUTES, THE POWER STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE BACK HOME AND PARK THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE ... Read more
Incident date: Jan 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AW... Read more
Incident date: Mar 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT COULD NOT BE REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFA... Read more
Incident date: Mar 28, 2017
I HAVE ONLY DROVE THE CAR FOR 5 TOTAL DAYS AND SALE CHEVROLET HAS HAD IT THE REMAINDER OF THE TIME. THEY CAN'T SEEM TO REPAIR THE CAR.
Incident date: Mar 28, 2017
I HAVE ONLY DROVE THE CAR FOR 5 TOTAL DAYS AND SALE CHEVROLET HAS HAD IT THE REMAINDER OF THE TIME. THEY CAN'T SEEM TO REPAIR THE CAR.
Incident date: Mar 28, 2017
I HAVE ONLY DROVE THE CAR FOR 5 TOTAL DAYS AND SALE CHEVROLET HAS HAD IT THE REMAINDER OF THE TIME. THEY CAN'T SEEM TO REPAIR THE CAR.
Incident date: Apr 26, 2017
TWICE IN THE LAST 2 MONTHS MY POWER STEERING HAS GONE OUT IN MY 09 PONTIAC G6. BOTH TIMES THE POWER STEERING HAS GONE OUT HAS HAPPENED WHILE THE VEHICLE WAS IN USE AND MAKING A TURN. I NOTICE THAT THERE WAS A RECALL FOR THIS ISSUED IN 2014, BUT MY VIN NUMBER IS NOT INCLUDED IN THAT RECALL. I HAD TO REPLACE THE PUMP IN FEBRUARY OF 2017, AND AM NOW ON APRIL 27 2017 HAVING TO TAKE IT BACK IN DUE TO ... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... Read more
PONTIAC
GRAND PRIX
(1997) — ENGINE
Apr 27, 2017
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND A STRONG BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT PULLED THE VEHICLE OFF THE ROADWAY AND IT FILLED UP WITH SMOKE. THE CONTACT EXITED THE VEHICLE AND NO FLAMES WERE EVIDENT. THE FIRE DEPARTMENT ARRIVED, BUT THE SMOKE HAD ALREADY CLEARED ... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 26, 2017
Incident date: Mar 26, 2017
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT OPENED THE HOOD AND FOUND THE ENGINE IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED . THE POLICE WERE AT THE SCENE... Read more
Fire
1 injured
Incident date: Apr 26, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG ON/OFF INDICATOR ILLUMINATED DESPITE PASSENGERS OCCUPYING THE PASSENGER SEAT O... Read more
Incident date: Mar 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AV... Read more
Incident date: Mar 22, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. ... Read more
Incident date: Jan 10, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Apr 16, 2017
THERE WAS A SUDDEN LOSS OF ELECTRIC POWER STEERING (EPS) ASSIST. THERE IS AN EXISTING RECALL, GM# 14772, WHICH COVERS THE PONTIAC G6 AND THIS SPECIFIC PROBLEM. WHY ISN'T MY VEHICLE COVERED? I AM EXPERIENCING THE SAME PROBLEM!! IT HAS HAPPENED SEVERAL TIMES ALREADY, INCLUDING ON THE HIGHWAY AT HIGH SPEEDS.
Incident date: Apr 25, 2017
RECENTLY, I SAW AN ARTICLE FROM A LOCAL NEWS STATION REGARDING THE ATTORNEY GENERAL GOING AFTER LOCAL CAR DEALERSHIPS FOR NOT DISCLOSING OR FIXING RECALLS FOR CARS SOLD OFF OF THEIR LOT. I PURCHASED MY CAR IN FEBRUARY 2015, WITH NO KNOWLEDGE OF ANY ISSUES OR RECALLS. UPON PLACING MY VIN NUMBER INTO THE NHTSA WEBSITE, I DISCOVERED THAT I HAVE THREE RECALLS THAT HAVE AFFECTED MY CAR, HAVING TO DO WI... Read more
Incident date: Apr 25, 2017
RECENTLY, I SAW AN ARTICLE FROM A LOCAL NEWS STATION REGARDING THE ATTORNEY GENERAL GOING AFTER LOCAL CAR DEALERSHIPS FOR NOT DISCLOSING OR FIXING RECALLS FOR CARS SOLD OFF OF THEIR LOT. I PURCHASED MY CAR IN FEBRUARY 2015, WITH NO KNOWLEDGE OF ANY ISSUES OR RECALLS. UPON PLACING MY VIN NUMBER INTO THE NHTSA WEBSITE, I DISCOVERED THAT I HAVE THREE RECALLS THAT HAVE AFFECTED MY CAR, HAVING TO DO WI... Read more
Incident date: Apr 25, 2017
RECENTLY, I SAW AN ARTICLE FROM A LOCAL NEWS STATION REGARDING THE ATTORNEY GENERAL GOING AFTER LOCAL CAR DEALERSHIPS FOR NOT DISCLOSING OR FIXING RECALLS FOR CARS SOLD OFF OF THEIR LOT. I PURCHASED MY CAR IN FEBRUARY 2015, WITH NO KNOWLEDGE OF ANY ISSUES OR RECALLS. UPON PLACING MY VIN NUMBER INTO THE NHTSA WEBSITE, I DISCOVERED THAT I HAVE THREE RECALLS THAT HAVE AFFECTED MY CAR, HAVING TO DO WI... Read more
Incident date: Dec 1, 2016
INTERMITTENT PROBLEM, CITY & RURAL DRIVING, SLOW AND FAST SPEEDS, WHILE TURNING AND WHILE ON STRAIGHT, IN MOTION AND WHILE PARKED, SMOOTH ROADS AND ROUGH, RAINING AND DRY. HOWEVER, PROBLEM OCCURRED ONLY A HANDFUL OF TIMES DURING THE WINTER. STARTED OVER 6 MONTHS AGO, APPROX 93,000 MILES. WHILE DRIVING, 3 BELL-DINGS, "POWER STEERING," "DISABLED ESC," AND "SERVICE ESC" DASH LIGHTS COME ON, ALONG ... Read more
Incident date: Dec 1, 2016
INTERMITTENT PROBLEM, CITY & RURAL DRIVING, SLOW AND FAST SPEEDS, WHILE TURNING AND WHILE ON STRAIGHT, IN MOTION AND WHILE PARKED, SMOOTH ROADS AND ROUGH, RAINING AND DRY. HOWEVER, PROBLEM OCCURRED ONLY A HANDFUL OF TIMES DURING THE WINTER. STARTED OVER 6 MONTHS AGO, APPROX 93,000 MILES. WHILE DRIVING, 3 BELL-DINGS, "POWER STEERING," "DISABLED ESC," AND "SERVICE ESC" DASH LIGHTS COME ON, ALONG ... Read more
Incident date: Jan 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE... Read more
Incident date: Apr 7, 2017
THE CAR STARTED SHUDDERING STARTING AT BETWEEN 35-50 MPH AND ACCELERATING, ESPECIALLY WHEN GOING UPHILL. IT ALSO DOES IT AT AROUND 65 MPH. IT SEEMS LIKE THE TRANSMISSION ISN'T WANTING TO CHANGE GEARS. THIS ISSUE ONLY HAPPENS WHEN I AM ACCELERATING SLOWLY. IF IT STARTS HAPPENING, AND I PRESS THE GAS PEDAL DOWN A BIT FURTHER, THE CAR REVS UP PAST THE PROBLEMATIC SPEED AND IS FINE. I HAVE HAD TH... Read more
Incident date: May 18, 2016
THE PASSENGER AIR BAG SENSOR IS NOT WORKING PROPERLY. WHEN I START THE CAR, IT SAYS TO SERVICE MY AIRBAG. IF SOMEONE IS SITTING IN THE PASSENGER SEAT, THE SIGNAL THAT THE AIR BAG IS ACTIVE SOMETIMES TURNS ON, AND SOMETIMES DOESN'T.
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Mar 1, 2017
CAN'T NOT GET GENERAL MOTORS TO SEND PART TO MY DEALERS. NEED ALL SEATS IN MY CAR. A WIDOW WITH GRANDCHILDREN AND PEOPLE TO TAKE PLACES. IF THEY CAN'T FIX MY. AT SHOULD FURNISH ME A CAR.
Incident date: Feb 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Apr 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT ... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Apr 24, 2017
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND PRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON VARIOUS OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. ON ONE OCCASION, WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 5 MPH, THE STARTER ENGAGED INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT DUE TO T... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON VARIOUS OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. ON ONE OCCASION, WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF IN THE MIDDLE OF THE HIGHWAY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 5 MPH, THE STARTER ENGAGED INDEPENDENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT DUE TO T... Read more