Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Feb 1, 2017
WE HAVE REPLACED THE FRONT HEADLIGHTS ALMOST 3 TIMES IN THE LAST 2 MONTHS DUE TO WIRING 'BURNING' AND CAUSING THE LIGHTS TO GO OUT. THE ACTUAL LIGHT BULBS THEMSELVES ARE FINE. IT IS THE CONNECTION TO THE BULB THAT IS THE PROBLEM. IT IS FIRST NOTICED WHEN STARTING THE CAR WHILE EVEN HAVING HEADLAMPS SET TO AUTOMATIC, THEY DO NOT LIGHT UP. SOMETIMES ONCE YOU START DRIVING, ONE LIGHTS UP WHILE THE OT... Read more
Incident date: Jan 10, 2017
TAKATA RECALL MY PONTIAC 2009 VIBE HAS A PASSENGER AIRBAG RECALL DUE TO IT CAN DEPLOY AND RUPTURE AT ANYTIME AND POSSIBLY CAUSE INJURY OR DEATH. THE RECALL STATUS IS INCOMPLETE AND A REMEDY IS NOT YET AVAILABLE! THIS IS UNACCEPTABLE AND ALSO VERY POOR PLANNING BECAUSE I CAN'T LET ANY PASSENGER SIT IN THE FRONT SEAT. THIS IS THE 21ST CENTURY AND YOU ARE ACTING AS IF IT WAS THE 19TH CENTURY. SPE... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: May 5, 2008
TAKATA RECALL. BUT NOT ONLY THE AIR BAGS. THERE IS A CLICKING NOISE WHEN I STEERING, SOMETIMES CAUSING THE AIR BAG LIGHT TO COME ON. THERE IS A VIBRATING COMING FROM THE DRIVER'S SIDE FRONT WHEN AT SPEED THAT SHAKES THE STEERING WHEEL EVEN AFTER THE TIRES ARE BALANCED AND THE STRUTS AND TIE RODS WERE REPLACED. IF I GRAB THE STEERING WHEEL WITH BOTH HANDS, IT MOVES UP AND DOWN. WHEN PARALLEL PARKI... Read more
Incident date: May 5, 2008
TAKATA RECALL. BUT NOT ONLY THE AIR BAGS. THERE IS A CLICKING NOISE WHEN I STEERING, SOMETIMES CAUSING THE AIR BAG LIGHT TO COME ON. THERE IS A VIBRATING COMING FROM THE DRIVER'S SIDE FRONT WHEN AT SPEED THAT SHAKES THE STEERING WHEEL EVEN AFTER THE TIRES ARE BALANCED AND THE STRUTS AND TIE RODS WERE REPLACED. IF I GRAB THE STEERING WHEEL WITH BOTH HANDS, IT MOVES UP AND DOWN. WHEN PARALLEL PARKI... Read more
Incident date: May 5, 2008
TAKATA RECALL. BUT NOT ONLY THE AIR BAGS. THERE IS A CLICKING NOISE WHEN I STEERING, SOMETIMES CAUSING THE AIR BAG LIGHT TO COME ON. THERE IS A VIBRATING COMING FROM THE DRIVER'S SIDE FRONT WHEN AT SPEED THAT SHAKES THE STEERING WHEEL EVEN AFTER THE TIRES ARE BALANCED AND THE STRUTS AND TIE RODS WERE REPLACED. IF I GRAB THE STEERING WHEEL WITH BOTH HANDS, IT MOVES UP AND DOWN. WHEN PARALLEL PARKI... Read more
Incident date: May 7, 2017
INTERMITTENT FLASHING BEEPING SEAT BELT ALERT WHILE WEARING SEATBELT. NOW AIRBAG SERVICE LIGHT ON PERMANENTLY. STARTED WHILE DRIVING APPROX 35 MILES PER HOUR ON CITY STREET. DID VIN SEARCH, STATING NO RECALLS FOR IT. I HAVE READ MULTIPLE SIMILAR COMPLAINTS. I'M SCARED FOR MY SAFETY. WANT TO FIND OUT IF THERE IS A RECALL SO PROBLEM CAN BE ADDRESSED ASAP.
Incident date: May 7, 2017
INTERMITTENT FLASHING BEEPING SEAT BELT ALERT WHILE WEARING SEATBELT. NOW AIRBAG SERVICE LIGHT ON PERMANENTLY. STARTED WHILE DRIVING APPROX 35 MILES PER HOUR ON CITY STREET. DID VIN SEARCH, STATING NO RECALLS FOR IT. I HAVE READ MULTIPLE SIMILAR COMPLAINTS. I'M SCARED FOR MY SAFETY. WANT TO FIND OUT IF THERE IS A RECALL SO PROBLEM CAN BE ADDRESSED ASAP.
Incident date: Mar 1, 2017
TAKATA RECALL: WHY IS THIS RECALL PROCESS TAKING SO LONG TO RESOLVE? THE FIRST NOTICE WAS RECEIVED 3/2017--TWO MONTHS AGO!!
Incident date: May 4, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THERE WAS A TEMPORARY REMEDY AND TRANSFERRED THE CONT... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
May 9, 2017
Incident date: Apr 1, 2017
ANTI-THEFT DETERRENT SYSTEM (PASSCODE 3?) FAILS TO RECOGNIZE AND ENABLE VEHICLE KEYS AS REPLACED FROM PREVIOUS (IGNITION) RECALL. CAR WILL NOT START, EVEN AFTER RESET PROCEDURES PER GM. VEHICLE STATIONARY. NEW KEYS CODED CITY MOTOR, GREAT FALLS, MT ELECTRONIC COMPONENT BLOCKS OWNER FROM USING DEALER RECALL KEYS.
Incident date: May 5, 2017
VEHICLE HAS AN ONGOING PROBLEM WHERE IT LOSES POWER AND STALLS WHILE DRIVING. AFTER A FEW MINUTES WE ARE ABLE TO RESTART THE CAR
Incident date: Apr 29, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO TURN RIGHT AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: May 3, 2017
TRACTION CONTROL LIGHT COMES ON EVERYDAY FOR NO REASON IT'S LIKE IT'S BEEN TURNED OFF BUT IT HASN'T WHEN IT COMES ON THERE IS A LITTLE HESITATION MY CONCERN IS SAFETY MSG SAYS IT'S NEED TO BE SERVICED
Incident date: May 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8/2936409397. THE CONTACT HAD NOT ... Read more
Incident date: May 7, 2017
POWER STEERING LOSS INTERMITTENTLY AT TIMES POWER STEERING LIGHT COMES ON IF I TURN THE CAR OFF AND RESTART THE LIGHT GOS OUT BUT THE SAME POWER STEERING LOSS HAPPENS A FEW DAYS LATER.HAPPENS AT OFF RAMPS TOO WHILE CAR IS IN MOTION
Incident date: May 7, 2017
POWER STEERING LOSS INTERMITTENTLY AT TIMES POWER STEERING LIGHT COMES ON IF I TURN THE CAR OFF AND RESTART THE LIGHT GOS OUT BUT THE SAME POWER STEERING LOSS HAPPENS A FEW DAYS LATER.HAPPENS AT OFF RAMPS TOO WHILE CAR IS IN MOTION
Incident date: May 5, 2017
WHILE DRIVING MY CAR, I RANDOMLY LOSE MY POWER STEERING. I AM THEN UNABLE TO TURN. THIS HAPPENED WHILE DRIVING IN A NEIGHBORHOOD A FEW TIMES. I AM NOW AFRAID TO DRIVE THE CAR. UPON CONTACTING A DEALERSHIP FOR REPAIR, I WAS INFORMED THAT THIS CAR DOES NOT HAVE A RECALL FOR THIS ISSUE. WHEN I LOOKED AT NHTSA.GOV, THE MAKE AND MODEL HAD A RECALL, BUT NOT MY CAR VIA VIN. THE CAR IS HAVING THE SAME ISS... Read more
Incident date: May 5, 2017
TAKATA INFLATORS NOW THAT WE HAVE BEEN WAITING ON THE PASSENGER AIR BAG RECALL . NOW IT APPEARS THAT THE MODULE IN THE STEERING WHEEL ALSO DOES NOT WORK. IF THE BAG IN THE STEERING WHEEL ALSO DOES NOT WORK THIS IS SOMETHING THAT NEEDS TO BE FIXED. ITS BAD ENOUGH THAT THE PASSENGER DOESN'T WORK BUT NOW APPEARS THAT THE STEERING WHEEL MODULE ALSO IS NOT WORKING. CAN SOMEONE PLEASE HELP WITH THIS PR... Read more
Incident date: Apr 25, 2017
FUEL LEAK NEAR GAS TANK CAUSES GASOLINE TO DRIP/SPRAY ONTO THE GROUND AND POOL UNDER THE VEHICLE.
Incident date: Mar 15, 2017
TAKATA RECALL. ISSUED A RECALL ON CAR IN JANUARY 2017 ACCORDING TO WEBSITE, BUT DID NOT GET LETTER ABOUT RECALL UNTIL MID-MARCH 2017. DEALER STATES NO PARTS ARE AVAILABLE FOR RECALL DESPITE LIVING IN HIGH HEAT (AND THEREFORE HIGHER RISK) AREA, AND CANNOT SAY WHEN PARTS WILL BE AVAILABLE. NOTICE STATES PASSENGER SHOULDN'T SIT IN FRONT SEAT; WHICH IS UNTENABLE FOR MY FAMILY. GM SHOULD BE REQUIRED PR... Read more
Incident date: Oct 1, 2010
RATTLING DURING LOW SPEEDS, FEELS LOOSE AND UNCORTABLE, REPORTED TO DEALER AFTER FIRT YEAR OF OWNERSHIP, PURCHASED NEW, SEEMS TO BE GETTING WORSE AND FEELING UNSAFE. EACH TIME REPORTED WAS TOLD NOT A SAFETY PROBLEM JUST NOISY, COULD REPLACE COLUMN AT MY COST BUT NOISE WOULD PEOBABLY RETURN, NOW FEELING UNSAFE
Incident date: Apr 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Apr 2, 2017
WHILE IN MOTION WEATHER IT IS ON HIGHWAY OR ON A CITY STREET, NOT ALL THE TIME BUT IS HAPPENING MORE AND MORE, MY STEERING WHEEL WILL LOCK UP TIGHT WHERE I AM HAVING TO USE GREAT FORCE TO KEEP MY CAR IN THE CORRECT POSITION FROM HITTING SIDEWALLS OR OTHER MOVING VEHICLES. WHILE I AM SITTING STATIONARY MY WHEEL WILL VIBRATE BACK AND FORTH FAST, THIS HAPPENS WHILE IN DRIVE OR PARK. I AM SCARED FOR M... Read more
Incident date: Mar 16, 2016
GOING DOWN HILL, TURNED MY CAR TO THE RIGHT AND THE CAR KEEP GOING STRAIGHT. IT DID NOT TURN AT ALL. I ALMOST GOT HIT BY ON COMING TRAFFIC, BUT MY CAR HIT THE CURVE FIRST STOPPING AN ACCIDENT FROM OCCURRING I HAVE REPLACE WINDOW MOTOR TWICE AND THEY HAVE WENT OUT AGAIN NOW. AND I HAVE ALSO REPLACED WINDOW MOTOR BUTTONS FOR A SECOND TIME IN THE PAST 3 YEARS
Incident date: Mar 16, 2016
GOING DOWN HILL, TURNED MY CAR TO THE RIGHT AND THE CAR KEEP GOING STRAIGHT. IT DID NOT TURN AT ALL. I ALMOST GOT HIT BY ON COMING TRAFFIC, BUT MY CAR HIT THE CURVE FIRST STOPPING AN ACCIDENT FROM OCCURRING I HAVE REPLACE WINDOW MOTOR TWICE AND THEY HAVE WENT OUT AGAIN NOW. AND I HAVE ALSO REPLACED WINDOW MOTOR BUTTONS FOR A SECOND TIME IN THE PAST 3 YEARS
Incident date: Dec 2, 2016
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER DOORS WOULD NOT OPEN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Incident date: Apr 5, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. ON SEVERAL OCCASIONS, THE VEHICLE SMELLED OF FUEL. THE CONTACT STATED THAT THE FUEL ODOR BECAME STRONGER AND SPREAD THROUGHOUT THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Incident date: May 15, 2015
SOLSTICE PASSENGER SIDE AIRBAG SENSOR. THIS IS THE MOST FRUSTRATING PROCESS EVER. FINALLY GM HAS ADMITTED THE PROBLEM THAT THE PASSENGER SENSOR CAN GO BAD. I PAID OVER $800 TO HAVE IT FIXED TWO YEARS AGO. SOLD THE CAR AFTER IT WAS FIXED AND I CANNOT GET REIMBURSED UNTIL THEY COME UP WITH A RESOLUTION? I REALLY AM NOT CONCERNED WITH A RESOLUTION ANY LONGER I JUST WANT TO BE REIMBURSED BUT HERE ... Read more
Incident date: Feb 9, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIRS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICL... Read more
Incident date: Jan 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAGS NEEDED TO BE REPLACED. THE DEALER CHARGED $125 TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THE CONTACT NEEDED TO PAY $1,100 FOR THE REPAIR. THE VEHICLE WAS N... Read more
Incident date: Apr 29, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 50 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE SPUN OUT OF CONTROL AND STRUCK THE GUARDRAIL THREE TIMES. THE CONTACT'S VEHICLE LANDED IN A DITCH ON THE SIDE OF THE ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MIL... Read more
Crash
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN TWICE INTO ANOTHER LANE AND LANDED IN A DITCH. THE BRAKE WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE ... Read more
Crash
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK INDEPENDENTLY AND THE STEERING WHEEL ASSIST INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING WAS DIFFICULT TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF T... Read more
Incident date: Apr 30, 2017
WHINNY NOISE ON FRONT TRANSAXLE CASE. WON'T SHIFT INTO FOURTH GEAR..
Incident date: Apr 30, 2017
WHINNY NOISE ON FRONT TRANSAXLE CASE. WON'T SHIFT INTO FOURTH GEAR..
Incident date: Apr 30, 2017
WHINNY NOISE ON FRONT TRANSAXLE CASE. WON'T SHIFT INTO FOURTH GEAR..
PONTIAC
GRAND PRIX
(2004) - ENGINE
Apr 29, 2017
Incident date: Apr 28, 2017
IN AN EFFORT TO HAVE MULTIPLE OUTSTANDING SAFETY RECALLS ADDRESSED ON THE SUBJECT VEHICLE, I CONTACTED BY PHONE A LOCAL GM DEALER (LONE STAR CHEVROLET, 18900 NORTHWEST FREEWAY, JERSEY VILLAGE, TX 77065 281-517-7733), WHOSE CONTACT INFORMATION IS LISTED IN MULTIPLE RECALL NOTICES RECEIVED BY ME. I WAS INFORMED BY THE DEALER REPRESENTATIVE WITH WHOM I SPOKE THAT "THEY DON'T DO RECALLS ON THIS VEHICL... Read more
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Apr 29, 2017
Incident date: Apr 28, 2017
IN AN EFFORT TO HAVE MULTIPLE OUTSTANDING SAFETY RECALLS ADDRESSED ON THE SUBJECT VEHICLE, I CONTACTED BY PHONE A LOCAL GM DEALER (LONE STAR CHEVROLET, 18900 NORTHWEST FREEWAY, JERSEY VILLAGE, TX 77065 281-517-7733), WHOSE CONTACT INFORMATION IS LISTED IN MULTIPLE RECALL NOTICES RECEIVED BY ME. I WAS INFORMED BY THE DEALER REPRESENTATIVE WITH WHOM I SPOKE THAT "THEY DON'T DO RECALLS ON THIS VEHICL... Read more
Incident date: Apr 7, 2014
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE UPON TURNING IN EITHER DIRECTION, AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS ALSO INSPECTED BY AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V064000 (STEERING) AND 14E044000 (STEE... Read more
Incident date: Apr 27, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SUDDENLY LOCKED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER APPROXIMATELY 1-3 MINUTES, THE POWER STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE BACK HOME AND PARK THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE ... Read more
Incident date: Jan 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AW... Read more
Incident date: Mar 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT COULD NOT BE REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFA... Read more
Incident date: Mar 28, 2017
I HAVE ONLY DROVE THE CAR FOR 5 TOTAL DAYS AND SALE CHEVROLET HAS HAD IT THE REMAINDER OF THE TIME. THEY CAN'T SEEM TO REPAIR THE CAR.
Incident date: Mar 28, 2017
I HAVE ONLY DROVE THE CAR FOR 5 TOTAL DAYS AND SALE CHEVROLET HAS HAD IT THE REMAINDER OF THE TIME. THEY CAN'T SEEM TO REPAIR THE CAR.
Incident date: Mar 28, 2017
I HAVE ONLY DROVE THE CAR FOR 5 TOTAL DAYS AND SALE CHEVROLET HAS HAD IT THE REMAINDER OF THE TIME. THEY CAN'T SEEM TO REPAIR THE CAR.