Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(1998) - ENGINE
May 30, 2017
Incident date: Apr 5, 2016
CAR CAUGHT FIRE IN MY DRIVEWAY AND WAS DESTROYED ON 04/05/2016, ENGINE FIRE. MY DRIVEWAY WAS FRIED, IMPRINT OF CAR STILL THERE. I FILED A CLAIM WITH GM LAST YEAR.,HAVE NOT HEARD A THING SINCE. VEHICLE LOSS WAS $2800 DRIVEWAY REPAIR IS $3200
Fire
PONTIAC
GRAND PRIX
(1998) - STRUCTURE:BODY
May 30, 2017
Incident date: Apr 5, 2016
CAR CAUGHT FIRE IN MY DRIVEWAY AND WAS DESTROYED ON 04/05/2016, ENGINE FIRE. MY DRIVEWAY WAS FRIED, IMPRINT OF CAR STILL THERE. I FILED A CLAIM WITH GM LAST YEAR.,HAVE NOT HEARD A THING SINCE. VEHICLE LOSS WAS $2800 DRIVEWAY REPAIR IS $3200
Fire
Incident date: May 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS IN THE "B" S... Read more
Incident date: May 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS CONTACTED AT 304-485-4418 AND CONFIRMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MAN... Read more
Incident date: Sep 10, 2016
PASSENGER AIR BAG SENSOR IS FAULTY. IGNITION SWITCH IS LOSE. GAS GAUGE IS NOT WORKING TRACTION CONTROL STABILITY CONTROL LIGHT ARE ALL ON. LOSES POWER AND DOESN'T WANT TO MOVE SOMETIMES.
Incident date: Sep 10, 2016
PASSENGER AIR BAG SENSOR IS FAULTY. IGNITION SWITCH IS LOSE. GAS GAUGE IS NOT WORKING TRACTION CONTROL STABILITY CONTROL LIGHT ARE ALL ON. LOSES POWER AND DOESN'T WANT TO MOVE SOMETIMES.
Incident date: Sep 10, 2016
PASSENGER AIR BAG SENSOR IS FAULTY. IGNITION SWITCH IS LOSE. GAS GAUGE IS NOT WORKING TRACTION CONTROL STABILITY CONTROL LIGHT ARE ALL ON. LOSES POWER AND DOESN'T WANT TO MOVE SOMETIMES.
Incident date: Feb 5, 2017
TAKATA RECALL I RECEIVED A RECALL NOTICE ABOUT MY FRONT PASSENGER AIRBAG IN EARLY FEBRUARY STATING THAT I SHOULD NOT USE MY FRONT PASSENGER SEAT UNTIL THE AIRBAG HAS BEEN REPAIRED. IT IS NOW ALMOST 4 MONTHS LATER, AND I HAVE NOT BEEN NOTIFIED OF ANY FIX AVAILABLE. I CALLED GM AND WAS TOLD THAT NOT ONLY IS A FIX NOT AVAILABLE, NO ONE AT THE COMPANY HAS ANY IDEA WHEN ONE WILL BE. SO AFTER 4 MONTHS ... Read more
Incident date: May 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SHERWOOD GROVES AUTO GROUP 454 GOLDEN MILE ROAD, TOWANDA, PA 18848, 800-462-9682... Read more
Incident date: May 12, 2017
SMELT GASOLINE AROUND BACK OF CAR. HAPPENED ANYTIME...PARKED OR RUNNING. TOOK TO DEALERSHIP AND THEY SAID IT WAS LEAKING ON TOP OF GAS TANK. SAID IT WOULD BE AROUND $800 TO FIX IT CAUSE THEY HAD TO REPLACE THE WHOLE TANK. MY CAR NOT UNDER THE RECALL.
Incident date: May 23, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE STATIONARY ON A HILL, THE VEHICLE ROLLED BACK WHILE THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER, C & S CAPITAL CORPORATION IN KANSAS CITY, KS, WAS MADE AWARE OF THE FAILURE, BUT DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000. THE VI... Read more
Incident date: May 20, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE ENGINE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,437.
Incident date: Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT NO REMEDY WAS AVAILABLE AND PARTS MAY BE AVAILABLE IN AUGUST. THE CONTACT HAD NOT EXPE... Read more
Incident date: Feb 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS ... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE DEALER WAS CONTACTED TO SCHEDULE THE RECALL REPAIR MONTHS AGO. THE REMEDY AND PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER SENT A SECOND NOTICE INDICATING THAT THERE WAS AN INTERIM REPAIR WITH AN INTERIM REPAIR PART UNTIL THE PERMANENT PA... Read more
Incident date: May 6, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TRACTION CONTROL, CHECK ENGINE, AND TIRE WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO EXPERIENCED VIOLENT SHAKING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKES WERE SEVERELY CORRODED. THE DEALER REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE W... Read more
Incident date: May 6, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TRACTION CONTROL, CHECK ENGINE, AND TIRE WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO EXPERIENCED VIOLENT SHAKING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKES WERE SEVERELY CORRODED. THE DEALER REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE W... Read more
Incident date: May 6, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TRACTION CONTROL, CHECK ENGINE, AND TIRE WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO EXPERIENCED VIOLENT SHAKING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKES WERE SEVERELY CORRODED. THE DEALER REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE W... Read more
Incident date: May 6, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE TRACTION CONTROL, CHECK ENGINE, AND TIRE WARNING INDICATORS ILLUMINATED. THE VEHICLE ALSO EXPERIENCED VIOLENT SHAKING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKES WERE SEVERELY CORRODED. THE DEALER REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE W... Read more
Incident date: May 22, 2017
I HAD BOUGHT THIS CAR IS 2015 AND MY HEADLIGHT PLUGS INSIDE THE ASSEMBLY HAVE NOW MELTED TWICE, I HAVE REPLACED THEM BOTH TIMES, AND HAVE KEPT THEME BOTH. IT IS ON THE PASSENGERS SIDE..I HAVE READ MULTIPLE REPORT OF THIS SAME ISSUE WITH THIS CAR, AND IT IS A FIRE HAZARD.
PONTIAC
GRAND PRIX
(1998) - ENGINE
May 22, 2017
Incident date: May 19, 2017
RETURNED TO WORK FROM LUNCH WENT INSIDE STARTED BACK TO WORK WITH IN 10 MINUTES CO WORKERS WAS TELLING ME MY CAR WAS ON FIRE FIRE DEPARTMENT ARRIVED MINUTES LATER PUT THE FIRE OUT FIRE DEPARTMENT SAID FIRE STARTED IN FRONT PART OF ENGINE COMPARTMENT I BELIEVE IT WAS CAUSED BY THE RECALL ON MY VEHICLE THAT WAS NEVER COMPLETED.
Fire
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
May 21, 2017
Incident date: May 10, 2017
LOW BEAMS DON'T WORK INLESS THEY WANT TO N THE LEFT TURN SIGNAL DON'T WORK
PONTIAC
GRAND PRIX
(2006) - FUEL/PROPULSION SYSTEM
May 21, 2017
Incident date: May 10, 2017
LOW BEAMS DON'T WORK INLESS THEY WANT TO N THE LEFT TURN SIGNAL DON'T WORK
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
May 21, 2017
Incident date: May 10, 2017
LOW BEAMS DON'T WORK INLESS THEY WANT TO N THE LEFT TURN SIGNAL DON'T WORK
Incident date: May 1, 2017
TAMARA RECALL. MY PASSENGER AIRBAG LIGHT GOES ON AND OFF WHEN THE FRONT SEAT IS USED AS SOON AS THE PERSON MOVES THEIR BUTT AROUND AND ALSO MY TRACTION CONTROL LIGHT IS CONSTANTLY GOING ON AND OFF FOR NO REASON. THE 2007 PONTIAC TORRENT GOT A RECALL FOR THE AIR BAGS AND SO SHOULD THE 2008'S THIS IS OBVIOUSLY NOT SAFE IF AN ACCIDENT WAS TO HAPPEN.. I ALSO HAVE CHILDREN OF MINE THAT RIDE IN MY CAR E... Read more
Incident date: May 1, 2017
TAMARA RECALL. MY PASSENGER AIRBAG LIGHT GOES ON AND OFF WHEN THE FRONT SEAT IS USED AS SOON AS THE PERSON MOVES THEIR BUTT AROUND AND ALSO MY TRACTION CONTROL LIGHT IS CONSTANTLY GOING ON AND OFF FOR NO REASON. THE 2007 PONTIAC TORRENT GOT A RECALL FOR THE AIR BAGS AND SO SHOULD THE 2008'S THIS IS OBVIOUSLY NOT SAFE IF AN ACCIDENT WAS TO HAPPEN.. I ALSO HAVE CHILDREN OF MINE THAT RIDE IN MY CAR E... Read more
Incident date: May 12, 2017
TAKATA RECALL- MY LOCAL CHEVROLET DEALER INFORMED ME THAT MY VEHICLE HAS AN AIR BAG WHICH HAS BEEN RECALLED. HE SAID THAT HE COULD NOT REPLACE IT BECAUSE HE HAD NO PARTS. HE DID NOT SAY I SHOULD DIS CONTINUE DRIVING IT NOR DID HE OFFER TO PROVIDE A LOANER CAR. HE WOULD NOT GIVE ME A DATE WHEN HE WOULD HAVE THE NECESSARY PART.
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: May 19, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VIBRATION EMITTED FROM THE TRANSMISSION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Incident date: Jan 24, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE LOCAL DEALER WAS CALLED AND STATED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AS WELL AS A SECOND NOTICE STATING THAT INTERIM REPAIR PARTS WERE AVAILABLE HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO A DEALER WHO STATED T... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER... Read more
Incident date: May 16, 2017
STEERING IS TIGHT AND THERE IS NO PLACE TO TOP UP THE POWER STEERING FLUID. I BOUGHT THE CAR USED AND I DID NOT RECEIVE ANY RECALL FOR THIS PROBLEM ONLY FOR THE IGNITION. I LIVE IN CANADA SO THE ADDRESS IS NOT MICHIGAN BUT ALL OTHER INFO IS CORRECT--IT JUST WOULDN'T LET ME GO PASS. *TR
Incident date: May 12, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Incident date: May 1, 2017
RECENTLY NOTICED FUEL SMELL COMING FROM VEHICLE. AWARE OF RECALL DONE IN 2012 FOR ISSUE WITH FUEL PUMP I BELIEVE THIS IS A RELATED ISSUE.
Incident date: Dec 19, 2009
THIS VEHICLE WAS IN AN ACCIDENT IN DECEMBER OF 2009. IT WAS TOTALED. I BROKE MY STERNUM BECAUSE THE AIRBAG DID NOT DEPLOY PROPERLY. THIS WAS BEFORE THE RECALL. IT WAS ON BLACK ICE AND I HIT THE MERIDIAN STRIP TWICE AND SPUN OUT, DID NOT HIT ANY OTHER VEHICLES. IT IS TOO LATE NOW TO DO ANYTHING, BUT I WANTED TO STOP GETTING RECALL NOTICES. THANK YOU
Crash
1 injured
Incident date: Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNO... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MAD... Read more
Incident date: Apr 10, 2017
LEFT PASSENGER HEADLIGHT CONSTANTLY GOES OUT. I HAVE REPLACED BULB SEVERAL TIMES BUT WHEN I TOOK TO THE SHOP THE PLUG WAS MELTED. I HAD TO BUY A REPLACEMENT HEADLIGHT ENSEMBLE. SEVERAL CARS THIS MODEL IS DRIVING AROUND WITH ONE HEADLIGHT ON DIM AND TWO ON BRIGHT.
Incident date: Feb 18, 2015
TAKAYA RECALL AND MORE ..AIRBAGS NEVER DEPLOYED IN ACCIDENT. KEY WON'T COME OUT OF IGNITION WHEN HEATED UP, DOOR LOCKS WITH REMOTE FAILURE, HATCHBACK DOESN'T CLOSE PROPERLY, WIPER BLADE ON BACK GOES ON WHILE NOT ENGAGED OR CLOSING HATCHBACK. NHTS CALLED ME FOR PICTURES AND SENT IN NEVER HEARD FROM THEM AGAIN.
Crash
2 injured
Incident date: Feb 18, 2015
TAKAYA RECALL AND MORE ..AIRBAGS NEVER DEPLOYED IN ACCIDENT. KEY WON'T COME OUT OF IGNITION WHEN HEATED UP, DOOR LOCKS WITH REMOTE FAILURE, HATCHBACK DOESN'T CLOSE PROPERLY, WIPER BLADE ON BACK GOES ON WHILE NOT ENGAGED OR CLOSING HATCHBACK. NHTS CALLED ME FOR PICTURES AND SENT IN NEVER HEARD FROM THEM AGAIN.
Crash
2 injured
Incident date: Feb 18, 2015
TAKAYA RECALL AND MORE ..AIRBAGS NEVER DEPLOYED IN ACCIDENT. KEY WON'T COME OUT OF IGNITION WHEN HEATED UP, DOOR LOCKS WITH REMOTE FAILURE, HATCHBACK DOESN'T CLOSE PROPERLY, WIPER BLADE ON BACK GOES ON WHILE NOT ENGAGED OR CLOSING HATCHBACK. NHTS CALLED ME FOR PICTURES AND SENT IN NEVER HEARD FROM THEM AGAIN.
Crash
2 injured
Incident date: May 13, 2017
YEARS AFTER THE INITIAL TAKITA AIRBAG RECALL OUR 2009 PONTIAC VIBE WAS FINALLY INCLUDED IN THE RECALL. (AS SUSPECTED) HOWEVER THE PARTS FOR THE "REMEDY" CONTINUE TO BE UNAVAILABLE. GIVEN THE SEVERITY OF THE CONSEQUENCES, THIS IS NOT ACCEPTABLE! PLEASE HELP MOVE THIS TO A COMPLETED RESOLUTION!!
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Jul 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS ... Read more
Incident date: May 12, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED WHEN ATTEMPTING TO DRIVE THE VEHICLE. THE CONTACT HAD A CERTIFIED MECHANIC WALK HIM THROUGH ON HOW TO RESTART THE VEHICLE. THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R... Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR FAILED TO ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABL... Read more
Incident date: May 5, 2015
LOW BEAMS HAVE TOTALLY STOPPED WORKING. THEY STARTED TO GO OFF ONE AT A TIME AND WOULD COME BACK ON IF I BANGED ON THEM..HAVE CHANGED THE BULBS AND THAT IS NOT THE PROBLEM.. I NOW DRIVE AT NIGHT WITH HIGH BEAMS ON SINCE THOSE ARE THE ONLY LIGHTS THAT WORK.
Incident date: May 11, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME STIFF WHILE MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS DETERMINED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.