Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: May 1, 2017
TAMARA RECALL. MY PASSENGER AIRBAG LIGHT GOES ON AND OFF WHEN THE FRONT SEAT IS USED AS SOON AS THE PERSON MOVES THEIR BUTT AROUND AND ALSO MY TRACTION CONTROL LIGHT IS CONSTANTLY GOING ON AND OFF FOR NO REASON. THE 2007 PONTIAC TORRENT GOT A RECALL FOR THE AIR BAGS AND SO SHOULD THE 2008'S THIS IS OBVIOUSLY NOT SAFE IF AN ACCIDENT WAS TO HAPPEN.. I ALSO HAVE CHILDREN OF MINE THAT RIDE IN MY CAR E... Read more
Incident date: May 1, 2017
TAMARA RECALL. MY PASSENGER AIRBAG LIGHT GOES ON AND OFF WHEN THE FRONT SEAT IS USED AS SOON AS THE PERSON MOVES THEIR BUTT AROUND AND ALSO MY TRACTION CONTROL LIGHT IS CONSTANTLY GOING ON AND OFF FOR NO REASON. THE 2007 PONTIAC TORRENT GOT A RECALL FOR THE AIR BAGS AND SO SHOULD THE 2008'S THIS IS OBVIOUSLY NOT SAFE IF AN ACCIDENT WAS TO HAPPEN.. I ALSO HAVE CHILDREN OF MINE THAT RIDE IN MY CAR E... Read more
Incident date: May 12, 2017
TAKATA RECALL- MY LOCAL CHEVROLET DEALER INFORMED ME THAT MY VEHICLE HAS AN AIR BAG WHICH HAS BEEN RECALLED. HE SAID THAT HE COULD NOT REPLACE IT BECAUSE HE HAD NO PARTS. HE DID NOT SAY I SHOULD DIS CONTINUE DRIVING IT NOR DID HE OFFER TO PROVIDE A LOANER CAR. HE WOULD NOT GIVE ME A DATE WHEN HE WOULD HAVE THE NECESSARY PART.
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: May 19, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VIBRATION EMITTED FROM THE TRANSMISSION, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Incident date: Jan 24, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE LOCAL DEALER WAS CALLED AND STATED THAT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AS WELL AS A SECOND NOTICE STATING THAT INTERIM REPAIR PARTS WERE AVAILABLE HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO A DEALER WHO STATED T... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER... Read more
Incident date: May 16, 2017
STEERING IS TIGHT AND THERE IS NO PLACE TO TOP UP THE POWER STEERING FLUID. I BOUGHT THE CAR USED AND I DID NOT RECEIVE ANY RECALL FOR THIS PROBLEM ONLY FOR THE IGNITION. I LIVE IN CANADA SO THE ADDRESS IS NOT MICHIGAN BUT ALL OTHER INFO IS CORRECT--IT JUST WOULDN'T LET ME GO PASS. *TR
Incident date: May 12, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Incident date: May 1, 2017
RECENTLY NOTICED FUEL SMELL COMING FROM VEHICLE. AWARE OF RECALL DONE IN 2012 FOR ISSUE WITH FUEL PUMP I BELIEVE THIS IS A RELATED ISSUE.
Incident date: Dec 19, 2009
THIS VEHICLE WAS IN AN ACCIDENT IN DECEMBER OF 2009. IT WAS TOTALED. I BROKE MY STERNUM BECAUSE THE AIRBAG DID NOT DEPLOY PROPERLY. THIS WAS BEFORE THE RECALL. IT WAS ON BLACK ICE AND I HIT THE MERIDIAN STRIP TWICE AND SPUN OUT, DID NOT HIT ANY OTHER VEHICLES. IT IS TOO LATE NOW TO DO ANYTHING, BUT I WANTED TO STOP GETTING RECALL NOTICES. THANK YOU
Crash
1 injured
Incident date: Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNO... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MAD... Read more
Incident date: Apr 10, 2017
LEFT PASSENGER HEADLIGHT CONSTANTLY GOES OUT. I HAVE REPLACED BULB SEVERAL TIMES BUT WHEN I TOOK TO THE SHOP THE PLUG WAS MELTED. I HAD TO BUY A REPLACEMENT HEADLIGHT ENSEMBLE. SEVERAL CARS THIS MODEL IS DRIVING AROUND WITH ONE HEADLIGHT ON DIM AND TWO ON BRIGHT.
Incident date: Feb 18, 2015
TAKAYA RECALL AND MORE ..AIRBAGS NEVER DEPLOYED IN ACCIDENT. KEY WON'T COME OUT OF IGNITION WHEN HEATED UP, DOOR LOCKS WITH REMOTE FAILURE, HATCHBACK DOESN'T CLOSE PROPERLY, WIPER BLADE ON BACK GOES ON WHILE NOT ENGAGED OR CLOSING HATCHBACK. NHTS CALLED ME FOR PICTURES AND SENT IN NEVER HEARD FROM THEM AGAIN.
Crash
2 injured
Incident date: Feb 18, 2015
TAKAYA RECALL AND MORE ..AIRBAGS NEVER DEPLOYED IN ACCIDENT. KEY WON'T COME OUT OF IGNITION WHEN HEATED UP, DOOR LOCKS WITH REMOTE FAILURE, HATCHBACK DOESN'T CLOSE PROPERLY, WIPER BLADE ON BACK GOES ON WHILE NOT ENGAGED OR CLOSING HATCHBACK. NHTS CALLED ME FOR PICTURES AND SENT IN NEVER HEARD FROM THEM AGAIN.
Crash
2 injured
Incident date: Feb 18, 2015
TAKAYA RECALL AND MORE ..AIRBAGS NEVER DEPLOYED IN ACCIDENT. KEY WON'T COME OUT OF IGNITION WHEN HEATED UP, DOOR LOCKS WITH REMOTE FAILURE, HATCHBACK DOESN'T CLOSE PROPERLY, WIPER BLADE ON BACK GOES ON WHILE NOT ENGAGED OR CLOSING HATCHBACK. NHTS CALLED ME FOR PICTURES AND SENT IN NEVER HEARD FROM THEM AGAIN.
Crash
2 injured
Incident date: May 13, 2017
YEARS AFTER THE INITIAL TAKITA AIRBAG RECALL OUR 2009 PONTIAC VIBE WAS FINALLY INCLUDED IN THE RECALL. (AS SUSPECTED) HOWEVER THE PARTS FOR THE "REMEDY" CONTINUE TO BE UNAVAILABLE. GIVEN THE SEVERITY OF THE CONSEQUENCES, THIS IS NOT ACCEPTABLE! PLEASE HELP MOVE THIS TO A COMPLETED RESOLUTION!!
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Jul 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS ... Read more
Incident date: May 12, 2017
TL* THE CONTACT OWNS A 2003 PONTIAC GRAND AM. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED WHEN ATTEMPTING TO DRIVE THE VEHICLE. THE CONTACT HAD A CERTIFIED MECHANIC WALK HIM THROUGH ON HOW TO RESTART THE VEHICLE. THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R... Read more
Incident date: Mar 15, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR FAILED TO ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABL... Read more
Incident date: May 5, 2015
LOW BEAMS HAVE TOTALLY STOPPED WORKING. THEY STARTED TO GO OFF ONE AT A TIME AND WOULD COME BACK ON IF I BANGED ON THEM..HAVE CHANGED THE BULBS AND THAT IS NOT THE PROBLEM.. I NOW DRIVE AT NIGHT WITH HIGH BEAMS ON SINCE THOSE ARE THE ONLY LIGHTS THAT WORK.
Incident date: May 11, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 40 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME STIFF WHILE MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS DETERMINED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 163,000.
Incident date: Feb 1, 2017
WE HAVE REPLACED THE FRONT HEADLIGHTS ALMOST 3 TIMES IN THE LAST 2 MONTHS DUE TO WIRING 'BURNING' AND CAUSING THE LIGHTS TO GO OUT. THE ACTUAL LIGHT BULBS THEMSELVES ARE FINE. IT IS THE CONNECTION TO THE BULB THAT IS THE PROBLEM. IT IS FIRST NOTICED WHEN STARTING THE CAR WHILE EVEN HAVING HEADLAMPS SET TO AUTOMATIC, THEY DO NOT LIGHT UP. SOMETIMES ONCE YOU START DRIVING, ONE LIGHTS UP WHILE THE OT... Read more
Incident date: Jan 10, 2017
TAKATA RECALL MY PONTIAC 2009 VIBE HAS A PASSENGER AIRBAG RECALL DUE TO IT CAN DEPLOY AND RUPTURE AT ANYTIME AND POSSIBLY CAUSE INJURY OR DEATH. THE RECALL STATUS IS INCOMPLETE AND A REMEDY IS NOT YET AVAILABLE! THIS IS UNACCEPTABLE AND ALSO VERY POOR PLANNING BECAUSE I CAN'T LET ANY PASSENGER SIT IN THE FRONT SEAT. THIS IS THE 21ST CENTURY AND YOU ARE ACTING AS IF IT WAS THE 19TH CENTURY. SPE... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: May 5, 2008
TAKATA RECALL. BUT NOT ONLY THE AIR BAGS. THERE IS A CLICKING NOISE WHEN I STEERING, SOMETIMES CAUSING THE AIR BAG LIGHT TO COME ON. THERE IS A VIBRATING COMING FROM THE DRIVER'S SIDE FRONT WHEN AT SPEED THAT SHAKES THE STEERING WHEEL EVEN AFTER THE TIRES ARE BALANCED AND THE STRUTS AND TIE RODS WERE REPLACED. IF I GRAB THE STEERING WHEEL WITH BOTH HANDS, IT MOVES UP AND DOWN. WHEN PARALLEL PARKI... Read more
Incident date: May 5, 2008
TAKATA RECALL. BUT NOT ONLY THE AIR BAGS. THERE IS A CLICKING NOISE WHEN I STEERING, SOMETIMES CAUSING THE AIR BAG LIGHT TO COME ON. THERE IS A VIBRATING COMING FROM THE DRIVER'S SIDE FRONT WHEN AT SPEED THAT SHAKES THE STEERING WHEEL EVEN AFTER THE TIRES ARE BALANCED AND THE STRUTS AND TIE RODS WERE REPLACED. IF I GRAB THE STEERING WHEEL WITH BOTH HANDS, IT MOVES UP AND DOWN. WHEN PARALLEL PARKI... Read more
Incident date: May 5, 2008
TAKATA RECALL. BUT NOT ONLY THE AIR BAGS. THERE IS A CLICKING NOISE WHEN I STEERING, SOMETIMES CAUSING THE AIR BAG LIGHT TO COME ON. THERE IS A VIBRATING COMING FROM THE DRIVER'S SIDE FRONT WHEN AT SPEED THAT SHAKES THE STEERING WHEEL EVEN AFTER THE TIRES ARE BALANCED AND THE STRUTS AND TIE RODS WERE REPLACED. IF I GRAB THE STEERING WHEEL WITH BOTH HANDS, IT MOVES UP AND DOWN. WHEN PARALLEL PARKI... Read more
Incident date: May 7, 2017
INTERMITTENT FLASHING BEEPING SEAT BELT ALERT WHILE WEARING SEATBELT. NOW AIRBAG SERVICE LIGHT ON PERMANENTLY. STARTED WHILE DRIVING APPROX 35 MILES PER HOUR ON CITY STREET. DID VIN SEARCH, STATING NO RECALLS FOR IT. I HAVE READ MULTIPLE SIMILAR COMPLAINTS. I'M SCARED FOR MY SAFETY. WANT TO FIND OUT IF THERE IS A RECALL SO PROBLEM CAN BE ADDRESSED ASAP.
Incident date: May 7, 2017
INTERMITTENT FLASHING BEEPING SEAT BELT ALERT WHILE WEARING SEATBELT. NOW AIRBAG SERVICE LIGHT ON PERMANENTLY. STARTED WHILE DRIVING APPROX 35 MILES PER HOUR ON CITY STREET. DID VIN SEARCH, STATING NO RECALLS FOR IT. I HAVE READ MULTIPLE SIMILAR COMPLAINTS. I'M SCARED FOR MY SAFETY. WANT TO FIND OUT IF THERE IS A RECALL SO PROBLEM CAN BE ADDRESSED ASAP.
Incident date: Mar 1, 2017
TAKATA RECALL: WHY IS THIS RECALL PROCESS TAKING SO LONG TO RESOLVE? THE FIRST NOTICE WAS RECEIVED 3/2017--TWO MONTHS AGO!!
Incident date: May 4, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THERE WAS A TEMPORARY REMEDY AND TRANSFERRED THE CONT... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
May 9, 2017
Incident date: Apr 1, 2017
ANTI-THEFT DETERRENT SYSTEM (PASSCODE 3?) FAILS TO RECOGNIZE AND ENABLE VEHICLE KEYS AS REPLACED FROM PREVIOUS (IGNITION) RECALL. CAR WILL NOT START, EVEN AFTER RESET PROCEDURES PER GM. VEHICLE STATIONARY. NEW KEYS CODED CITY MOTOR, GREAT FALLS, MT ELECTRONIC COMPONENT BLOCKS OWNER FROM USING DEALER RECALL KEYS.
Incident date: May 5, 2017
VEHICLE HAS AN ONGOING PROBLEM WHERE IT LOSES POWER AND STALLS WHILE DRIVING. AFTER A FEW MINUTES WE ARE ABLE TO RESTART THE CAR
Incident date: Apr 29, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 45 MPH, THE CONTACT ATTEMPTED TO TURN RIGHT AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: May 3, 2017
TRACTION CONTROL LIGHT COMES ON EVERYDAY FOR NO REASON IT'S LIKE IT'S BEEN TURNED OFF BUT IT HASN'T WHEN IT COMES ON THERE IS A LITTLE HESITATION MY CONCERN IS SAFETY MSG SAYS IT'S NEED TO BE SERVICED
Incident date: May 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8/2936409397. THE CONTACT HAD NOT ... Read more
Incident date: May 7, 2017
POWER STEERING LOSS INTERMITTENTLY AT TIMES POWER STEERING LIGHT COMES ON IF I TURN THE CAR OFF AND RESTART THE LIGHT GOS OUT BUT THE SAME POWER STEERING LOSS HAPPENS A FEW DAYS LATER.HAPPENS AT OFF RAMPS TOO WHILE CAR IS IN MOTION
Incident date: May 7, 2017
POWER STEERING LOSS INTERMITTENTLY AT TIMES POWER STEERING LIGHT COMES ON IF I TURN THE CAR OFF AND RESTART THE LIGHT GOS OUT BUT THE SAME POWER STEERING LOSS HAPPENS A FEW DAYS LATER.HAPPENS AT OFF RAMPS TOO WHILE CAR IS IN MOTION
Incident date: May 5, 2017
WHILE DRIVING MY CAR, I RANDOMLY LOSE MY POWER STEERING. I AM THEN UNABLE TO TURN. THIS HAPPENED WHILE DRIVING IN A NEIGHBORHOOD A FEW TIMES. I AM NOW AFRAID TO DRIVE THE CAR. UPON CONTACTING A DEALERSHIP FOR REPAIR, I WAS INFORMED THAT THIS CAR DOES NOT HAVE A RECALL FOR THIS ISSUE. WHEN I LOOKED AT NHTSA.GOV, THE MAKE AND MODEL HAD A RECALL, BUT NOT MY CAR VIA VIN. THE CAR IS HAVING THE SAME ISS... Read more
Incident date: May 5, 2017
TAKATA INFLATORS NOW THAT WE HAVE BEEN WAITING ON THE PASSENGER AIR BAG RECALL . NOW IT APPEARS THAT THE MODULE IN THE STEERING WHEEL ALSO DOES NOT WORK. IF THE BAG IN THE STEERING WHEEL ALSO DOES NOT WORK THIS IS SOMETHING THAT NEEDS TO BE FIXED. ITS BAD ENOUGH THAT THE PASSENGER DOESN'T WORK BUT NOW APPEARS THAT THE STEERING WHEEL MODULE ALSO IS NOT WORKING. CAN SOMEONE PLEASE HELP WITH THIS PR... Read more
Incident date: Apr 25, 2017
FUEL LEAK NEAR GAS TANK CAUSES GASOLINE TO DRIP/SPRAY ONTO THE GROUND AND POOL UNDER THE VEHICLE.