Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Mar 1, 2017
I PURCHASED THE CAR IN MARCH, 2017. THE WARNING LIGHTS KEEP COMING ON. I HAVE NEVER HAD THE CAR MORE THAN A FEW DAYS AT THE TIME WITHOUT HAVING TO TAKE IT BACK TO THE DEALER FOR REPAIRS TO BE DONE. THEY STILL HAVE NOT FIXED IT. I HAVE REQUESTED THAT THEY KEEP THE CAR BECAUSE IT IS NOT SAFE TO DRIVE AND IT IS NOT FAIR FOR ME TO MAKE PAYMENTS ON A VEHICLE THAT I CANNOT DRIVE. THEY REFUSE TO DO A... Read more
Incident date: Mar 1, 2017
I PURCHASED THE CAR IN MARCH, 2017. THE WARNING LIGHTS KEEP COMING ON. I HAVE NEVER HAD THE CAR MORE THAN A FEW DAYS AT THE TIME WITHOUT HAVING TO TAKE IT BACK TO THE DEALER FOR REPAIRS TO BE DONE. THEY STILL HAVE NOT FIXED IT. I HAVE REQUESTED THAT THEY KEEP THE CAR BECAUSE IT IS NOT SAFE TO DRIVE AND IT IS NOT FAIR FOR ME TO MAKE PAYMENTS ON A VEHICLE THAT I CANNOT DRIVE. THEY REFUSE TO DO A... Read more
Incident date: Jun 23, 2017
THE LOW BEAM HEADLIGHT SOCKET HAS GOTTEN OVERHEATED TO THE POINT WHERE THE PLASTIC HAS MELTED AWAY CAUSING THE LIGHT TO FAIL WHILE DRIVING. I REPLACED THIS SOCKET MULTIPLE TIMES WITH THE SAME RESULTS. I HAVE ALSO MADE SURE THAT ALL GROUNDING POINTS WERE CLEAR AND WORKING PROPERLY, WHICH THEY WERE ALL IN PERFECT CONDITION. THE DATE I HAVE PROVIDED IS THE MOST RECENT OCCURRENCE. THIS IS A KNOWN PROB... Read more
Incident date: Jun 24, 2017
THIS IS THE THIRD TIME WE WILL NEED TO REPLACE THE TCM MODULAR, NOT COVERED BY WARRANTY. DEALLER(S) HAVE ONLY BEEN INTERESTED IN MY $1,000.00, BUT NOT IN WHAT IS CAUSING THE PART TO FAIL EVERY 15 MONTHS.
Incident date: Jun 23, 2017
I HAVE RECEIVED TWO NOTICES ABOUT RECALL NUMBER GM 17036. MY WIFE AND I TOOK A TRIP THIS PAST WEEKEND IN THE CAR AND I NOTICED THE VHICLE'S PASSENGER SIDE AIRBAG TELLTALE LIGHT INDICATING THE AIRBAG WAS OFF WHILE MY WIFE WAS SEATED IN THE PASSENGER SEAT. ON MONDAY 06/19/2017 I CALLED WILKINSON GM IN SANFORD TO MAKE AN APPOINTMENT. I WAS SCHEDULED FOR FRIDAY 06/23/2017 AT 1:00 PM. I TOOK THE CAR IN... Read more
Incident date: Oct 15, 2015
GAS LEAK I CANT LOCATE BUT FILLS THE CAR WITH VERY STRONG GAS FUMES AND CAN ALSO BE SPELLED AS YOU APPROACH THE VEHICLE (APPROX.5 YARDS AWAY). THIS HAS BEEN HAPPENING FOR A WHILE AND NO ONE CAN FIND A LEAK BUT CAN SMELL THE GAS ODOR STRONG. I PURCHASED A NEW GAS CAP AT THE BEGINNING OF THIS PROBLEM BUT THAT DIDN'T HELP EITHER. I SEE THERE WAS A RECALL THAT SOUNDS LIKE THE ISSUE I AM HAVING BUT THE... Read more
Incident date: Oct 15, 2015
GAS LEAK I CANT LOCATE BUT FILLS THE CAR WITH VERY STRONG GAS FUMES AND CAN ALSO BE SPELLED AS YOU APPROACH THE VEHICLE (APPROX.5 YARDS AWAY). THIS HAS BEEN HAPPENING FOR A WHILE AND NO ONE CAN FIND A LEAK BUT CAN SMELL THE GAS ODOR STRONG. I PURCHASED A NEW GAS CAP AT THE BEGINNING OF THIS PROBLEM BUT THAT DIDN'T HELP EITHER. I SEE THERE WAS A RECALL THAT SOUNDS LIKE THE ISSUE I AM HAVING BUT THE... Read more
Incident date: Jul 27, 2013
I PURCHASED THIS 2003 PONTIAC VIBE FOR $4000 ON 7/27/2013 FROM 49TH STREET AUTO SALES & REPAIR. THIS CAR HAD INCORRECT ENGINE INSTALLED. VIN: [XXX] WAS INSTALLED WHEN I PURCHASED. GM DEALER VERIFIED THE ENGINE VIN # IS FROM A 2007 PONTIAC VIBE 4 CYL 1.8 L AUTOMATIC TRANSMISSION ENGINE. NOT A 16 VALVE 6 SPEED VEHICLE. THEREFORE THERMOSTAT SENSOR CAN'T BE ATTACHED, TEMPERATURE SENSOR FOR RADIATOR CA... Read more
Incident date: Jul 27, 2013
I PURCHASED THIS 2003 PONTIAC VIBE FOR $4000 ON 7/27/2013 FROM 49TH STREET AUTO SALES & REPAIR. THIS CAR HAD INCORRECT ENGINE INSTALLED. VIN: [XXX] WAS INSTALLED WHEN I PURCHASED. GM DEALER VERIFIED THE ENGINE VIN # IS FROM A 2007 PONTIAC VIBE 4 CYL 1.8 L AUTOMATIC TRANSMISSION ENGINE. NOT A 16 VALVE 6 SPEED VEHICLE. THEREFORE THERMOSTAT SENSOR CAN'T BE ATTACHED, TEMPERATURE SENSOR FOR RADIATOR CA... Read more
Incident date: Jan 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (NORTHEAST BUICK GMC BUY HERE PAY HERE, LOCATED ON WASHINGTON ST, INDIA... Read more
Incident date: Jan 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER JEFF NICHOLSON OF OHIO, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVID... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CAPITOL CADILLAC BUICK GMC, 6500 CAPITOL DR, GREENBELT, MD 20770) AND CONFIRMED TH... Read more
Incident date: Mar 1, 2017
SAFTY RECALL FOR AIR BAG INFLATORS GET MOISTURE IN THEM. CREATES EXCESSIVE INTERNAL PRESSURE AND THE AIRBAG MAY EXPLODE. THIS COULD CAUSE SERIOUS INJURY OR DEATH. THERE IS NOTHING BEING DONE ABOUT THIS.I RECEIVED THE NOTICE MARCH 2017 AND HAVE HEARD NOTHING BACK. CALLED TWICE WITH NO RESULTS.
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE AND THE VEHICLE WAS WOBBLING IN THE FRONT AND ON BOTH SIDES. AN INDEPENDENT MECHANIC REPLACED THE FRONT PASSENGER SIDE BALL JOINT, BUT THE FAILURE INTERMITTENTLY PROGRESSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Jun 22, 2017
Incident date: May 14, 2017
HEADLIGHTS STARTED OFF JUMPING WHEN DRIVING. THEN WHEN PARKED STARTING CAR SOMETIMES HEADLIGHTS WOULD COME ON AND TIMES IT WOULD NOT. I WOULD HAVE TO TURN ON HIGH BEAMS TO GET HEADLIGHTS ON TO STAY ON. THEN THAT DIDN'T WORK ANY MORE. NOW HEADLIGHTS ARE GONE AND DASH BOARD LIGHT ARE ALSO OUT.
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Jun 22, 2017
Incident date: May 14, 2017
HEADLIGHTS STARTED OFF JUMPING WHEN DRIVING. THEN WHEN PARKED STARTING CAR SOMETIMES HEADLIGHTS WOULD COME ON AND TIMES IT WOULD NOT. I WOULD HAVE TO TURN ON HIGH BEAMS TO GET HEADLIGHTS ON TO STAY ON. THEN THAT DIDN'T WORK ANY MORE. NOW HEADLIGHTS ARE GONE AND DASH BOARD LIGHT ARE ALSO OUT.
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING
Jun 21, 2017
Incident date: May 2, 2016
LOWBEAM LIGHTS TURN OFF AT SAME TIME RANDOMLY WHILE DRIVING. THIS IS VERY HAZARDOUS AND YOUR "SAFETY COVERAGE" ONLY COVERS HDM MODULES TO BE REPLACED WHICH IS A TEMPORARY FIX (LASTS USUALLY 2 MONTHS) THIS IS WIDELY KNOWN ISSUE ON THESE VEHICLES DATING BACK TO 2005 AND IF I GET IN A SERIOUS WRECK DUE TO YOUR NEGLIGENCE I WILL BE TAKING ACTION. I'M SICKENED YOU WOULD COVER THE COSTS OF A PERMANENT ... Read more
PONTIAC
GRAND PRIX
(2004) - ENGINE
Jun 21, 2017
Incident date: May 17, 2017
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING) AND 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT SUPPLIED THE PARTS TO THE UNKNOWN LOCAL DEALER WITHIN A REASONABLE TIME FRAME AND THE CONTACT EXPERIENCED A FIRE RELATED TO ONE OF THE TWO MANUFACTURER RECALLS. THE DEALER WAS NOT CONTACTED. THE CONTAC... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
Jun 21, 2017
Incident date: May 17, 2017
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING) AND 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT SUPPLIED THE PARTS TO THE UNKNOWN LOCAL DEALER WITHIN A REASONABLE TIME FRAME AND THE CONTACT EXPERIENCED A FIRE RELATED TO ONE OF THE TWO MANUFACTURER RECALLS. THE DEALER WAS NOT CONTACTED. THE CONTAC... Read more
Fire
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB KING OF WILMINGTON, NORTH CAROLINA WAS MADE AWARE OF THE RECALL, BUT DID NOT RETURN TWO VOICEMAILS FROM THE CONTACT. THE MANUFAC... Read more
Incident date: Jun 20, 2017
TAKATA RECALL I FIRST RECEIVED MY SAFETY RECALL NOTICE IN JULY 2016 AND MY SECOND NOTICE IN MAY 2017. BOTH TIMES I WAS INFORMED THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN BUT THE CALL NEVER CAME AND THE REPAIR NEVER DONE. YESTERDAY I WENT BEYOND THE DEALERSHIP AND SPOKE TO A GM REPRESENTATIVE WHO ALSO COULDN'T FIND ANY DEALERSHIP IN MY AREA WITH THE PARTS TO COMPLETE THE WORK. OF COURSE A... Read more
Crash
Incident date: Jun 20, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE RADIATOR RESERVOIR WAS LEAKING ANTI-FREEZE. THE CONTACT STATED THAT THE NEW LIQUID WAS ORANGE IN COLOR. WHEN THE FLUID LEAKED UNDERNEATH THE VEHICLE, THE LIQUID WAS STILL ORANGE. THE VEHICLE WAS INOPERABLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE... Read more
Incident date: Jun 6, 2013
PASSENGER OCCUPANCY AIR BAG SENSOR FAILED AND DOES NOT READ IF ANYONE IS IN THE PASSENGER SEAT AND SHOWS THAT THERE IS NOT A PASSENGER, WHICH MEANS THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. THIS IS VERY DANGEROUS FOR PASSENGERS. THIS SENSER FAILED WHEN THE CAR WAS 5 YEARS OLD, WE HAD ONLY OWNED IT FOR ABOUT A YEAR, HAD BOUGHT THE CAR USED. VERY EXPENSIVE TO FIX $700 OR MORE FROM WHAT TH DEALER... Read more
Incident date: Jun 21, 2017
POWER STEERING LOCKS UP WHEN DRIVING AND VEHICLE BECOMES UNTURNABLE UNTIL CAR IS SHUT OFF AND TURNED BACK ON.
Incident date: Jun 11, 2014
THERE ARE 3 DIFFERENT AREAS THAT I ASSUME ARE THE CAUSE OF MY CAR'S PROBLEMS. FIRST THE PASSENGER SIDE AIR BAG IS HAS STAYED OFF, REGARDLESS OF PASSENGERS BEING PRESENT SINCE 2014, I BELIEVE. USING THE KEY DOES NOT CHANGE THE AIR BAG STATUS. ALSO THIS MAY BE PART OF THE ELECTRICAL AREA, BUT AT AROUND THE SAME TIME MY CRUISE CONTROL ALSO MALFUNCTIONED. THE CAR WAS IN MOTION WHEN I REALIZED BOTH THI... Read more
Incident date: Jun 11, 2014
THERE ARE 3 DIFFERENT AREAS THAT I ASSUME ARE THE CAUSE OF MY CAR'S PROBLEMS. FIRST THE PASSENGER SIDE AIR BAG IS HAS STAYED OFF, REGARDLESS OF PASSENGERS BEING PRESENT SINCE 2014, I BELIEVE. USING THE KEY DOES NOT CHANGE THE AIR BAG STATUS. ALSO THIS MAY BE PART OF THE ELECTRICAL AREA, BUT AT AROUND THE SAME TIME MY CRUISE CONTROL ALSO MALFUNCTIONED. THE CAR WAS IN MOTION WHEN I REALIZED BOTH THI... Read more
Incident date: Jun 11, 2014
THERE ARE 3 DIFFERENT AREAS THAT I ASSUME ARE THE CAUSE OF MY CAR'S PROBLEMS. FIRST THE PASSENGER SIDE AIR BAG IS HAS STAYED OFF, REGARDLESS OF PASSENGERS BEING PRESENT SINCE 2014, I BELIEVE. USING THE KEY DOES NOT CHANGE THE AIR BAG STATUS. ALSO THIS MAY BE PART OF THE ELECTRICAL AREA, BUT AT AROUND THE SAME TIME MY CRUISE CONTROL ALSO MALFUNCTIONED. THE CAR WAS IN MOTION WHEN I REALIZED BOTH THI... Read more
Incident date: Jun 10, 2017
REPEATEDLY THIS CAR IS WORKED ON DUE TO SOMETHING ELECTRICAL. THE HEADLIGHT WIRING HAS SHORTED OR BURNED BEFORE AND AFTER THE RECALL (MULTIPLE OCCURRENCES). NOW AIRBAG SENSORS SHORTED OUT AND WIRING WAS BURNED. THAT WAS JUST REPLACED HOWEVER MECHANICS CAN'T FIGURE OUT CLICKING NOISE IN STEERING COLUMN THAT CAUSES CRUISE CONTROL AND AIR CONDITIONING TO TURN OFF. THIS HAPPENS FROM TIME TO TIME WHILE... Read more
Incident date: Jun 10, 2017
REPEATEDLY THIS CAR IS WORKED ON DUE TO SOMETHING ELECTRICAL. THE HEADLIGHT WIRING HAS SHORTED OR BURNED BEFORE AND AFTER THE RECALL (MULTIPLE OCCURRENCES). NOW AIRBAG SENSORS SHORTED OUT AND WIRING WAS BURNED. THAT WAS JUST REPLACED HOWEVER MECHANICS CAN'T FIGURE OUT CLICKING NOISE IN STEERING COLUMN THAT CAUSES CRUISE CONTROL AND AIR CONDITIONING TO TURN OFF. THIS HAPPENS FROM TIME TO TIME WHILE... Read more
Incident date: Jun 10, 2017
REPEATEDLY THIS CAR IS WORKED ON DUE TO SOMETHING ELECTRICAL. THE HEADLIGHT WIRING HAS SHORTED OR BURNED BEFORE AND AFTER THE RECALL (MULTIPLE OCCURRENCES). NOW AIRBAG SENSORS SHORTED OUT AND WIRING WAS BURNED. THAT WAS JUST REPLACED HOWEVER MECHANICS CAN'T FIGURE OUT CLICKING NOISE IN STEERING COLUMN THAT CAUSES CRUISE CONTROL AND AIR CONDITIONING TO TURN OFF. THIS HAPPENS FROM TIME TO TIME WHILE... Read more
Incident date: Feb 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH A DEALER. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES FOR MONTHS AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHI... Read more
Incident date: Mar 13, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LOU BACHRODT PONTIAC/GMC/BUICK IN ROCKFORD, ILLINOIS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE F... Read more
Incident date: Mar 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAYMENS CHEVROLET CITY DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE TOTH BUICK PONTIAC DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER W... Read more
PONTIAC
GRAND PRIX
(2004) - UNKNOWN OR OTHER
Jun 19, 2017
Incident date: Jun 12, 2017
MY VEHICLE'S ENGINE SHUTS OFF ON MY WHILE DRIVING. SEEMS TO HAPPEN MOST IN HOT CLIMATE TEMPERATURES AND IN THE FIRST 15 MINUTES OF DRIVING. WHEN THE ENGINE SHUTS OFF, I START TO LOSE STEERING AND BREAKING WHICH IS A BIG CONCERN WHEN I AM HEADING TO WORK IN THE MORNING ON AN INTERSTATE HIGHWAY. SOMETIMES THE CAR WILL START UP RIGHT AWAY AFTER I HAVE PULLED CAR OVER TO SIDE OF ROADWAY. OTHER TIMES I... Read more
Incident date: Jun 16, 2017
VEHICLE STATIONARY - EXPERIENCED A HARD START POST DRIVING, AFTER DRIVING I SMELLED A STRONG GASOLINE VAPOR. BASED ON THE SYMPTOMS AND THE MAKE, MODEL, YEAR, THIS APPEARS TO BE A FUEL LEAK OF SOME SORT CAUSED BY A DETERIORATING PLASTIC TUBE IN THE FUEL LINE WHICH SHOULD BE COVERED BY RECALL HTTPS://WWW.USATODAY.COM/STORY/MONEY/CARS/2012/09/29/GENERAL-MOTORS-RECALL/1602747/
Incident date: May 31, 2017
ABS AND TRACTION CONTROL WARNING LIGHT COMES ON INTERMITTENTLY. DRIVER UNSURE IF CAR IS OK OR NOT. BOTH LITES AT THE SAME TIME. ALSO, SEATBELT WARNING LITE/CHIME DO NOT GO AWAY EVEN WHEN BUCKLED.
Incident date: May 31, 2017
ABS AND TRACTION CONTROL WARNING LIGHT COMES ON INTERMITTENTLY. DRIVER UNSURE IF CAR IS OK OR NOT. BOTH LITES AT THE SAME TIME. ALSO, SEATBELT WARNING LITE/CHIME DO NOT GO AWAY EVEN WHEN BUCKLED.
Incident date: May 31, 2017
ABS AND TRACTION CONTROL WARNING LIGHT COMES ON INTERMITTENTLY. DRIVER UNSURE IF CAR IS OK OR NOT. BOTH LITES AT THE SAME TIME. ALSO, SEATBELT WARNING LITE/CHIME DO NOT GO AWAY EVEN WHEN BUCKLED.
Incident date: Jun 15, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 40 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO PINKERTON CHEVROLET BUICK GMC CADILLAC (801 GRAVES MILL RD, LYNCHBURG, VA 24502) WHERE IT WAS DIAG... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MCNEIL CHEVROLET BUICK DEALER WAS CONTACTED AT (877) 565-8169 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. TH... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE COLE VALLEY DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY.... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GATEWAY BUICK GMC LOCATED AT 11438 LYNDON B JOHNSON FWY, DALLAS... Read more
Incident date: May 30, 2017
MY ODOMETER HAS BEEN STUCK AT 299,999 FOR THE LAST THREE WEEKS AND I HAVE PUT OVER 600 MILES ON MY CAR IN THE LAST THREE WEEKS.
Incident date: Jun 5, 2017
TL* THE CONTACT OWNED A 2006 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 20 MPH ON A WET ROAD DOWN A HILL, THE CONTACT HIT A WET PATCH OF ROAD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. AS A RESULT, THE FRONT OF THE VEHICLE WAS DAMAGED AND THE FRONT DRIVER'S SIDE SEAT RAIL WAS FRACTURED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND BRUISES T... Read more
Crash
1 injured
Incident date: Jun 5, 2017
TL* THE CONTACT OWNED A 2006 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 20 MPH ON A WET ROAD DOWN A HILL, THE CONTACT HIT A WET PATCH OF ROAD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. AS A RESULT, THE FRONT OF THE VEHICLE WAS DAMAGED AND THE FRONT DRIVER'S SIDE SEAT RAIL WAS FRACTURED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND BRUISES T... Read more
Crash
1 injured
Incident date: Feb 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM W... Read more
Incident date: Jun 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SISBARRO GMC LOCATED AT 1115 S VALLEY DRIVE LAS CRUCES, NM 88005) AND W... Read more
Incident date: May 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V127000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (IDAHO CENTER AUTO MALL IN CALDWELL, ID, (208)467-7000) AND WAS INFORMED THAT TH... Read more
Incident date: May 15, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE DEALER WAS CONTACTED AT 813-359-5000 AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 08/08/17*LJ *TR