Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jun 29, 2017
THE POWER STEERING IS LOCKING UP. I RESEARCHED AND FOUND THAT THERE WAS A RECALL FOR THIS ISSUE HOWEVER I'M BEING TOLD THERE IS NO RECALL FOR MY VEHICLE. MY WHEEL PULLS TO THE LEFT AND THEN AFTER A FEW MILES THE POWER STEERING GOES OUT. I HAVE TO RESTART THE VEHICLE ONLY TO HAVE THE SAME THING HAPPEN AGAIN.
Incident date: Aug 15, 2016
"TAKATA RECALL" I RECEIVED A RECALL NOTICE IN THE MAIL IN MARCH - ALMOST 4 MONTHS AGO. I ALREADY WAS AWARE OF THIS ISSUE BECAUSE OF AN ARTICLE PRINTED IN MY LOCAL NEWSPAPER IN 2016 AND HAD VERIFIED MY CAR HAD BEEN AFFECTED VIA MY VIN. I BELIEVE IT IS PAST TIME FOR GM FIX MY CAR. PLEASE RESPOND AND LET ME KNOW WHERE I SHOULD TAKE MY CAR TO FIX THIS PROBLEM
Incident date: Jun 29, 2017
TAKATA RECALL. MY DRIVER SIDE AIRBAG LIGHT IS ON AND WILL NOT GO OFF. I HAVE TAKEN IT TO THE SHOP WHO SAYS THAT IT IS A SENSOR. I REPLACED THE SENSOR AND THE AIRBAG LIGHT STILL WILL NOT GO OFF. THE AIRBAGS HAVE BEEN RECALLED BUT MY VIN NUMBER IS NOT ON THE LIST.
Incident date: Jul 20, 2016
THE PASSENGER SIDE AIRBAG IS NOT FUNCTIONAL AS EVIDENCED BY A WARNING LIGHT. IT IS UNDERSTOOD THAT THIS IS A KNOWN ISSUE. THE VALUE OF THE VEHICLE HAS BEEN IMPACTED. UNABLE TO SELL CAR DUE TO CONCERN BY BUYERS.
Incident date: Jul 20, 2016
THE PASSENGER SIDE AIRBAG IS NOT FUNCTIONAL AS EVIDENCED BY A WARNING LIGHT. IT IS UNDERSTOOD THAT THIS IS A KNOWN ISSUE. THE VALUE OF THE VEHICLE HAS BEEN IMPACTED. UNABLE TO SELL CAR DUE TO CONCERN BY BUYERS.
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERI... Read more
Incident date: Jan 10, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. YATES PONTIAC & BUICK OF GOODYEAR, ARIZONA WAS CONTACTED AND STATED THAT THE CONTACT WOULD HAVE TO WAIT FOR A SECOND LETTER... Read more
Incident date: Jun 25, 2017
"TAKATA RECALL" WHILE DRIVING AT NIGHT ON A COUNTY ROAD AND SWITCHING FROM LOW BEAMS TO HIGH BEAMS, THE HEADLIGHTS WENT COMPLETELY DARK AND DID NOT COME BACK ON UNTIL SWITCHING BACK TO LOW BEAMS. AFTER INSPECTION, NOTICED THE DAY RUNNERS ALSO WERE NOT WORKING. ALL FUSES WERE PLUGGED IN AND GOOD. REPLACING THE RELAY DID NOT FIX THE PROBLEM DESCRIBED HEREIN.
Incident date: Jun 25, 2017
"TAKATA RECALL" WHILE DRIVING AT NIGHT ON A COUNTY ROAD AND SWITCHING FROM LOW BEAMS TO HIGH BEAMS, THE HEADLIGHTS WENT COMPLETELY DARK AND DID NOT COME BACK ON UNTIL SWITCHING BACK TO LOW BEAMS. AFTER INSPECTION, NOTICED THE DAY RUNNERS ALSO WERE NOT WORKING. ALL FUSES WERE PLUGGED IN AND GOOD. REPLACING THE RELAY DID NOT FIX THE PROBLEM DESCRIBED HEREIN.
Incident date: Jun 27, 2017
TAKATA RECALL. THIS IS TAKING TOO LONG! PARTS ARE STILL UNAVAILABLE FOR THIS REPAIR. IT IS MY ONLY VEHICLE!
Incident date: Apr 27, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR IN THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 114,... Read more
Incident date: May 1, 2016
AFTER READING NUMEROUS OF ONLINE COMPLAINTS ABOUT GAS SMELL COMING FROM 05 PONTIAC G6. CAR HAS STRONG FUMES COMING INSIDE CABIN AND OUTSIDE CARE WHEN CAR IS EITHER IN MOTION OR PARKED NOT RUNNING. I WOULD LIKE TO KNOW IF THERE IS A RECALL BEFORE I TAKE CAR TO DEALERSHIP OR LOCAL MECHANIC TO BE LOOKED AT.
Incident date: Jan 26, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE THEN FAILED TO ACCELERATE AS THE CONTACT NOTICED A BURNING ODOR AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT NOTED THAT THE HOOD BEARINGS HAD MELTED AND NEEDED TO BE REPLACED. THE HOOD BEARINGS WERE REPLACED BY AN IN... Read more
Fire
Incident date: Jan 26, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE VEHICLE THEN FAILED TO ACCELERATE AS THE CONTACT NOTICED A BURNING ODOR AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT NOTED THAT THE HOOD BEARINGS HAD MELTED AND NEEDED TO BE REPLACED. THE HOOD BEARINGS WERE REPLACED BY AN IN... Read more
Fire
Incident date: May 29, 2017
"TAKATA RECALL" I HAVE READ MANY COMPLAINTS ABOUT THIS SAME ISSUE. IT FIRST STARTED WITH MY CAR SLOWING DOWN, DIDN'T MATTER HOW HARD YOU PRESS THE GAS IT WILL NOT MOVE. THEN AFTER LETTING IT SET OF A MINUTE/COOLDOWN, IT WILL RIDE FOR A FEW MILES THEN COMPLETE STOP WITH THE ENGINE STILL RUNNING. I NOTICE A HOT SMELL COMING FROM UNDER THE HOOD. THE TRACTION CONTROL LIGHT AND STABILITRACK STATE THA... Read more
Incident date: May 29, 2017
"TAKATA RECALL" I HAVE READ MANY COMPLAINTS ABOUT THIS SAME ISSUE. IT FIRST STARTED WITH MY CAR SLOWING DOWN, DIDN'T MATTER HOW HARD YOU PRESS THE GAS IT WILL NOT MOVE. THEN AFTER LETTING IT SET OF A MINUTE/COOLDOWN, IT WILL RIDE FOR A FEW MILES THEN COMPLETE STOP WITH THE ENGINE STILL RUNNING. I NOTICE A HOT SMELL COMING FROM UNDER THE HOOD. THE TRACTION CONTROL LIGHT AND STABILITRACK STATE THA... Read more
Incident date: May 29, 2017
"TAKATA RECALL" I HAVE READ MANY COMPLAINTS ABOUT THIS SAME ISSUE. IT FIRST STARTED WITH MY CAR SLOWING DOWN, DIDN'T MATTER HOW HARD YOU PRESS THE GAS IT WILL NOT MOVE. THEN AFTER LETTING IT SET OF A MINUTE/COOLDOWN, IT WILL RIDE FOR A FEW MILES THEN COMPLETE STOP WITH THE ENGINE STILL RUNNING. I NOTICE A HOT SMELL COMING FROM UNDER THE HOOD. THE TRACTION CONTROL LIGHT AND STABILITRACK STATE THA... Read more
Incident date: Jun 22, 2017
I AM HAVING A PROBLEM WITH MY RIGHT FRONT LOWBEAM HEADLIGHT. I HAD IT CHANGED OUT AND IT STILL WORKS WHEN IT WANTS TO. I WENT TO THE DEALER AND THE BODY SHOP MAN THERE TOLD ME IT MAY BE A ELECTRICAL PROBLEM AND FOR ME TO TAKE IT BACK TO THE FRONT AND TALK TO THEM. THEY ARE WANTING TO CHARGE JUST TO SEE IF IT IS A ELECTRICAL PROBLEM. I CAME CLOSE ON GETTING PULLED OVER. THE ONLY REASON WHY I DIDN... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER HENRY BROWN BUICK GMC LOCATED AT 1550 E DRIVERS WAY, GILBERT, AZ 85297; PHONE NUMBER: (480... Read more
Incident date: Jun 26, 2017
TAKATA RECALL NOTICE WSAS SENT OUT JAN 2017 THAT THE AIRBAG IN THE VEHICLE ARE AFFECTED. AS OF JUNE 2017, THE STATUS IS STILL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Incident date: Jun 24, 2017
TAKATA RECALL. I CALLED CARL BLACK CHEVROLET, IN EAST ORLANDO, ON JULY 17, 2017, TO MAKE AN APPOINTMENT TO HAVE MY PASSENGER SIDE AIRBAG REPLACED IN RESPONSE TO A RECALL. THEY ACKNOWLEDGED THE ISSUE AND I MADE AN APPOINTMENT FOR 10:00 ON JULY 24. I ASKED THEM IF THEY NEEDED THE VIN. THE RESPONSE WAS NO, THEY WOULD CHECK THE VIN WHEN I CAME IN. I ASKED IF THE AIRBAGS WERE AVAILABLE. THE RESPO... Read more
Incident date: Jan 1, 2008
INTERMITTENT ABILITY TO USE CRUISE CONTROL. SYSTEM WOULD RANDOMLY NOT WORK OR DEACTIVATE WHILE DRIVING. THIS PROBLEM HAS BEEN ONGOING SINCE PURCHASE.
Incident date: Jun 1, 2014
WHILE ACCELERATING, "SERVICE TRACTION CONTROL" WARNING LIGHTS UP AND TRANSMISSION SHIFTS ROUGHLY. WARNING MESSAGE USUALLY GOES OFF AFTER A SHORT TIME OR WHEN VEHICLE IS TURNED OFF AND RESTARTED.
Incident date: Jun 1, 2014
CHECK ENGINE LIGHT RANDOMLY COMES ON AND OFF WHILE OTHER ELECTRICAL ISSUES OCCUR, I.E. CRUISE CONTROL AND TRACTION CONTROL MALFUNCTIONS.
Incident date: Jun 1, 2017
FRONT DRIVER SIDE LOW BEAM HEADLIGHT KEEPS BLOWING OUT.
Incident date: Jun 1, 2017
FRONT DRIVER SIDE LOW BEAM HEADLIGHT KEEPS BLOWING OUT.
Incident date: Mar 1, 2017
I PURCHASED THE CAR IN MARCH, 2017. THE WARNING LIGHTS KEEP COMING ON. I HAVE NEVER HAD THE CAR MORE THAN A FEW DAYS AT THE TIME WITHOUT HAVING TO TAKE IT BACK TO THE DEALER FOR REPAIRS TO BE DONE. THEY STILL HAVE NOT FIXED IT. I HAVE REQUESTED THAT THEY KEEP THE CAR BECAUSE IT IS NOT SAFE TO DRIVE AND IT IS NOT FAIR FOR ME TO MAKE PAYMENTS ON A VEHICLE THAT I CANNOT DRIVE. THEY REFUSE TO DO A... Read more
Incident date: Mar 1, 2017
I PURCHASED THE CAR IN MARCH, 2017. THE WARNING LIGHTS KEEP COMING ON. I HAVE NEVER HAD THE CAR MORE THAN A FEW DAYS AT THE TIME WITHOUT HAVING TO TAKE IT BACK TO THE DEALER FOR REPAIRS TO BE DONE. THEY STILL HAVE NOT FIXED IT. I HAVE REQUESTED THAT THEY KEEP THE CAR BECAUSE IT IS NOT SAFE TO DRIVE AND IT IS NOT FAIR FOR ME TO MAKE PAYMENTS ON A VEHICLE THAT I CANNOT DRIVE. THEY REFUSE TO DO A... Read more
Incident date: Jun 23, 2017
THE LOW BEAM HEADLIGHT SOCKET HAS GOTTEN OVERHEATED TO THE POINT WHERE THE PLASTIC HAS MELTED AWAY CAUSING THE LIGHT TO FAIL WHILE DRIVING. I REPLACED THIS SOCKET MULTIPLE TIMES WITH THE SAME RESULTS. I HAVE ALSO MADE SURE THAT ALL GROUNDING POINTS WERE CLEAR AND WORKING PROPERLY, WHICH THEY WERE ALL IN PERFECT CONDITION. THE DATE I HAVE PROVIDED IS THE MOST RECENT OCCURRENCE. THIS IS A KNOWN PROB... Read more
Incident date: Jun 24, 2017
THIS IS THE THIRD TIME WE WILL NEED TO REPLACE THE TCM MODULAR, NOT COVERED BY WARRANTY. DEALLER(S) HAVE ONLY BEEN INTERESTED IN MY $1,000.00, BUT NOT IN WHAT IS CAUSING THE PART TO FAIL EVERY 15 MONTHS.
Incident date: Jun 23, 2017
I HAVE RECEIVED TWO NOTICES ABOUT RECALL NUMBER GM 17036. MY WIFE AND I TOOK A TRIP THIS PAST WEEKEND IN THE CAR AND I NOTICED THE VHICLE'S PASSENGER SIDE AIRBAG TELLTALE LIGHT INDICATING THE AIRBAG WAS OFF WHILE MY WIFE WAS SEATED IN THE PASSENGER SEAT. ON MONDAY 06/19/2017 I CALLED WILKINSON GM IN SANFORD TO MAKE AN APPOINTMENT. I WAS SCHEDULED FOR FRIDAY 06/23/2017 AT 1:00 PM. I TOOK THE CAR IN... Read more
Incident date: Oct 15, 2015
GAS LEAK I CANT LOCATE BUT FILLS THE CAR WITH VERY STRONG GAS FUMES AND CAN ALSO BE SPELLED AS YOU APPROACH THE VEHICLE (APPROX.5 YARDS AWAY). THIS HAS BEEN HAPPENING FOR A WHILE AND NO ONE CAN FIND A LEAK BUT CAN SMELL THE GAS ODOR STRONG. I PURCHASED A NEW GAS CAP AT THE BEGINNING OF THIS PROBLEM BUT THAT DIDN'T HELP EITHER. I SEE THERE WAS A RECALL THAT SOUNDS LIKE THE ISSUE I AM HAVING BUT THE... Read more
Incident date: Oct 15, 2015
GAS LEAK I CANT LOCATE BUT FILLS THE CAR WITH VERY STRONG GAS FUMES AND CAN ALSO BE SPELLED AS YOU APPROACH THE VEHICLE (APPROX.5 YARDS AWAY). THIS HAS BEEN HAPPENING FOR A WHILE AND NO ONE CAN FIND A LEAK BUT CAN SMELL THE GAS ODOR STRONG. I PURCHASED A NEW GAS CAP AT THE BEGINNING OF THIS PROBLEM BUT THAT DIDN'T HELP EITHER. I SEE THERE WAS A RECALL THAT SOUNDS LIKE THE ISSUE I AM HAVING BUT THE... Read more
Incident date: Jul 27, 2013
I PURCHASED THIS 2003 PONTIAC VIBE FOR $4000 ON 7/27/2013 FROM 49TH STREET AUTO SALES & REPAIR. THIS CAR HAD INCORRECT ENGINE INSTALLED. VIN: [XXX] WAS INSTALLED WHEN I PURCHASED. GM DEALER VERIFIED THE ENGINE VIN # IS FROM A 2007 PONTIAC VIBE 4 CYL 1.8 L AUTOMATIC TRANSMISSION ENGINE. NOT A 16 VALVE 6 SPEED VEHICLE. THEREFORE THERMOSTAT SENSOR CAN'T BE ATTACHED, TEMPERATURE SENSOR FOR RADIATOR CA... Read more
Incident date: Jul 27, 2013
I PURCHASED THIS 2003 PONTIAC VIBE FOR $4000 ON 7/27/2013 FROM 49TH STREET AUTO SALES & REPAIR. THIS CAR HAD INCORRECT ENGINE INSTALLED. VIN: [XXX] WAS INSTALLED WHEN I PURCHASED. GM DEALER VERIFIED THE ENGINE VIN # IS FROM A 2007 PONTIAC VIBE 4 CYL 1.8 L AUTOMATIC TRANSMISSION ENGINE. NOT A 16 VALVE 6 SPEED VEHICLE. THEREFORE THERMOSTAT SENSOR CAN'T BE ATTACHED, TEMPERATURE SENSOR FOR RADIATOR CA... Read more
Incident date: Jan 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (NORTHEAST BUICK GMC BUY HERE PAY HERE, LOCATED ON WASHINGTON ST, INDIA... Read more
Incident date: Jan 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER JEFF NICHOLSON OF OHIO, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVID... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CAPITOL CADILLAC BUICK GMC, 6500 CAPITOL DR, GREENBELT, MD 20770) AND CONFIRMED TH... Read more
Incident date: Mar 1, 2017
SAFTY RECALL FOR AIR BAG INFLATORS GET MOISTURE IN THEM. CREATES EXCESSIVE INTERNAL PRESSURE AND THE AIRBAG MAY EXPLODE. THIS COULD CAUSE SERIOUS INJURY OR DEATH. THERE IS NOTHING BEING DONE ABOUT THIS.I RECEIVED THE NOTICE MARCH 2017 AND HAVE HEARD NOTHING BACK. CALLED TWICE WITH NO RESULTS.
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE AND THE VEHICLE WAS WOBBLING IN THE FRONT AND ON BOTH SIDES. AN INDEPENDENT MECHANIC REPLACED THE FRONT PASSENGER SIDE BALL JOINT, BUT THE FAILURE INTERMITTENTLY PROGRESSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Jun 22, 2017
Incident date: May 14, 2017
HEADLIGHTS STARTED OFF JUMPING WHEN DRIVING. THEN WHEN PARKED STARTING CAR SOMETIMES HEADLIGHTS WOULD COME ON AND TIMES IT WOULD NOT. I WOULD HAVE TO TURN ON HIGH BEAMS TO GET HEADLIGHTS ON TO STAY ON. THEN THAT DIDN'T WORK ANY MORE. NOW HEADLIGHTS ARE GONE AND DASH BOARD LIGHT ARE ALSO OUT.
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Jun 22, 2017
Incident date: May 14, 2017
HEADLIGHTS STARTED OFF JUMPING WHEN DRIVING. THEN WHEN PARKED STARTING CAR SOMETIMES HEADLIGHTS WOULD COME ON AND TIMES IT WOULD NOT. I WOULD HAVE TO TURN ON HIGH BEAMS TO GET HEADLIGHTS ON TO STAY ON. THEN THAT DIDN'T WORK ANY MORE. NOW HEADLIGHTS ARE GONE AND DASH BOARD LIGHT ARE ALSO OUT.
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Jun 21, 2017
Incident date: May 2, 2016
LOWBEAM LIGHTS TURN OFF AT SAME TIME RANDOMLY WHILE DRIVING. THIS IS VERY HAZARDOUS AND YOUR "SAFETY COVERAGE" ONLY COVERS HDM MODULES TO BE REPLACED WHICH IS A TEMPORARY FIX (LASTS USUALLY 2 MONTHS) THIS IS WIDELY KNOWN ISSUE ON THESE VEHICLES DATING BACK TO 2005 AND IF I GET IN A SERIOUS WRECK DUE TO YOUR NEGLIGENCE I WILL BE TAKING ACTION. I'M SICKENED YOU WOULD COVER THE COSTS OF A PERMANENT ... Read more
PONTIAC
GRAND PRIX
(2004) — ENGINE
Jun 21, 2017
Incident date: May 17, 2017
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING) AND 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT SUPPLIED THE PARTS TO THE UNKNOWN LOCAL DEALER WITHIN A REASONABLE TIME FRAME AND THE CONTACT EXPERIENCED A FIRE RELATED TO ONE OF THE TWO MANUFACTURER RECALLS. THE DEALER WAS NOT CONTACTED. THE CONTAC... Read more
Fire
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Jun 21, 2017
Incident date: May 17, 2017
TL* THE CONTACT OWNED A 2004 PONTIAC GRAND PRIX. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V201000 (ENGINE AND ENGINE COOLING) AND 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT SUPPLIED THE PARTS TO THE UNKNOWN LOCAL DEALER WITHIN A REASONABLE TIME FRAME AND THE CONTACT EXPERIENCED A FIRE RELATED TO ONE OF THE TWO MANUFACTURER RECALLS. THE DEALER WAS NOT CONTACTED. THE CONTAC... Read more
Fire
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB KING OF WILMINGTON, NORTH CAROLINA WAS MADE AWARE OF THE RECALL, BUT DID NOT RETURN TWO VOICEMAILS FROM THE CONTACT. THE MANUFAC... Read more
Incident date: Jun 20, 2017
TAKATA RECALL I FIRST RECEIVED MY SAFETY RECALL NOTICE IN JULY 2016 AND MY SECOND NOTICE IN MAY 2017. BOTH TIMES I WAS INFORMED THAT I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN BUT THE CALL NEVER CAME AND THE REPAIR NEVER DONE. YESTERDAY I WENT BEYOND THE DEALERSHIP AND SPOKE TO A GM REPRESENTATIVE WHO ALSO COULDN'T FIND ANY DEALERSHIP IN MY AREA WITH THE PARTS TO COMPLETE THE WORK. OF COURSE A... Read more
Crash
Incident date: Jun 20, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE RADIATOR RESERVOIR WAS LEAKING ANTI-FREEZE. THE CONTACT STATED THAT THE NEW LIQUID WAS ORANGE IN COLOR. WHEN THE FLUID LEAKED UNDERNEATH THE VEHICLE, THE LIQUID WAS STILL ORANGE. THE VEHICLE WAS INOPERABLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE... Read more
Incident date: Jun 6, 2013
PASSENGER OCCUPANCY AIR BAG SENSOR FAILED AND DOES NOT READ IF ANYONE IS IN THE PASSENGER SEAT AND SHOWS THAT THERE IS NOT A PASSENGER, WHICH MEANS THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. THIS IS VERY DANGEROUS FOR PASSENGERS. THIS SENSER FAILED WHEN THE CAR WAS 5 YEARS OLD, WE HAD ONLY OWNED IT FOR ABOUT A YEAR, HAD BOUGHT THE CAR USED. VERY EXPENSIVE TO FIX $700 OR MORE FROM WHAT TH DEALER... Read more
Incident date: Jun 21, 2017
POWER STEERING LOCKS UP WHEN DRIVING AND VEHICLE BECOMES UNTURNABLE UNTIL CAR IS SHUT OFF AND TURNED BACK ON.