Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Aug 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GRUBB CHEVROLET (LOCATED AT 21902 OLD VALLEY PIKE, WOODSTOCK, VA 22664, PHONE NUMB... Read more
Incident date: Aug 22, 2017
TAKATA RECALL WHY ISN'T THIS DEADLY FLAW REMEDIED YET? THEIR ADVICE IS TO, "NOT HAVE ANYONE RIDE IN THE PASSENGER SIDE OF THE VEHICLE?" CLEARLY UNACCEPTABLE.
Incident date: Feb 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD ... Read more
Incident date: Mar 13, 2017
TL* THE-CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DON DAVIS CHEVROLET BUICK GMC OF MEDINA NEW YORK WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT ... Read more
Incident date: Aug 28, 2017
STEERING COLUMN RATTLES WHEN GOING OVER BUMPS AND BRAKING. AT HIGHWAY SPEEDS IT RATTLES AND SHAKES CONTINUALLY.
Incident date: Aug 27, 2017
POWER STEERING FAILURE WITHOUT PRIOR SYMPTOMS - POWER ASSIST FAILED WITHOUT WARNING AFTER BEING DRIVEN/PARKED/STARTED AND DRIVEN. WAS THEN PARKED/WAITED AND IT WORKED AGAIN(?) - OTHERS HAVE REPORTED FAILURE WHILE UNDERWAY. CONSIDER THIS NOTICE AS DATE-STAMPED FOR FUTURE LEGAL USE. PLEASE ADVISE ON NEXT STEPS/OPTIONS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2006/PONTIAC/TORRENT/STEERING/PROBLEM.ASPX
Incident date: Jul 20, 2017
GERALD HORNE A & A AUTOMOTIVE 1620 STATE ST. FLORENCE, AL 35630 CONFIDENTIAL THIS MAN SOLD ME A 2009 PONTIAC G6 GXP THAT HE BOUGHT AT AN AUCTION THAT HAD BEEN WRECKED ON JULY 17, 2017 FOR $6,000. HE TOLD ME HE WOULD 'FIX EVERYTHING THAT NEEDED FIXING ON THE CAR TO MAKE IT DRIVABLE AND ACCEPTABLE BEFORE I BOUGHT IT,' EVEN SAYING HE WOULD 'PROVIDE AN OIL CHANGE.' ON JULY 17, 2017, HE DELIV... Read more
Incident date: Jul 20, 2017
GERALD HORNE A & A AUTOMOTIVE 1620 STATE ST. FLORENCE, AL 35630 CONFIDENTIAL THIS MAN SOLD ME A 2009 PONTIAC G6 GXP THAT HE BOUGHT AT AN AUCTION THAT HAD BEEN WRECKED ON JULY 17, 2017 FOR $6,000. HE TOLD ME HE WOULD 'FIX EVERYTHING THAT NEEDED FIXING ON THE CAR TO MAKE IT DRIVABLE AND ACCEPTABLE BEFORE I BOUGHT IT,' EVEN SAYING HE WOULD 'PROVIDE AN OIL CHANGE.' ON JULY 17, 2017, HE DELIV... Read more
Incident date: Aug 2, 2017
IT HAS A FUEL LEAK, IT'S BEEN FIXED ONCE, BUT IT IS LEAKING AGAIN.
Incident date: Jul 25, 2017
FIRST THERE IS A MESSAGE THAT POPS UP ON MY DASHBOARD SAYING ABOUT MY AIRBAG WARNING. IT POPS UP THROUGHTOUT MY DRIVE. ITS BEEN DOING THIS SINCE I BOUGHT MY CAR IN 2008. BUT I MEVER GOT A RECALL PAPER IN THE MAIL AND WHEN I PUT MY VIN NUMBER IN, IT HAS NO RECALLS FOR THE AIRBAG. ITS ALARMING AND SCARY HEARING ABOUT OTHER PEOPLES COMPLAINTS WITH THE SAME ISSUES. SECONDLY I GOT A LETTER IN THE MAIL ... Read more
Incident date: Jul 25, 2017
FIRST THERE IS A MESSAGE THAT POPS UP ON MY DASHBOARD SAYING ABOUT MY AIRBAG WARNING. IT POPS UP THROUGHTOUT MY DRIVE. ITS BEEN DOING THIS SINCE I BOUGHT MY CAR IN 2008. BUT I MEVER GOT A RECALL PAPER IN THE MAIL AND WHEN I PUT MY VIN NUMBER IN, IT HAS NO RECALLS FOR THE AIRBAG. ITS ALARMING AND SCARY HEARING ABOUT OTHER PEOPLES COMPLAINTS WITH THE SAME ISSUES. SECONDLY I GOT A LETTER IN THE MAIL ... Read more
Incident date: Jan 1, 2010
CLUNK/KNOCK FROM FRONT OF VEHICLE WHILE DRIVING AND MAKING A TURN. STEERING IS NOW ALSO BECOMING TIGHT WHEN MAKING TURNS.
Incident date: Jan 10, 2017
TAMARA RECALL. RECALL FOR FRONT PASSENGER AIRBAG WAS ISSUES 01/10/2017. AS OF 08/25/2017 THE GENERAL MOTORS RECALL WEBSITE STATES "RECALL INCOMPLETE. REMEDY NOT AVAILABLE." FOR OVER 7 MONTHS I HAVE NOT BEEN ABLE TO HAVE PASSENGERS IN THE SEAT. THE PROBLEM WITH THE AIRBAG IS IDENTICAL TO THE ONE DESCRIBED FOR THE TOYOTA CLASS ACTION SETTLEMENT LISTED ON WWW.AUTOAIRBAGSETTLEMENT.COM. IS GENER... Read more
Incident date: Aug 26, 2017
SERVICE AIR BAG DUE TO FAULTY PASSENGER SYSTEM. RECALL ISSUED 7 MONTHS AGO WITH NO RESOLUTION YET. AIR BAG WILL NOT DEPLOY FOR PASSENGER IN CRASH. RECALL 17V-061 ISSUED WITH NO RESOLUTION.
Incident date: Aug 26, 2017
SERVICE AIR BAG DUE TO FAULTY PASSENGER SYSTEM. RECALL ISSUED 7 MONTHS AGO WITH NO RESOLUTION YET. AIR BAG WILL NOT DEPLOY FOR PASSENGER IN CRASH. RECALL 17V-061 ISSUED WITH NO RESOLUTION.
Incident date: Aug 26, 2017
SERVICE AIR BAG DUE TO FAULTY PASSENGER SYSTEM. RECALL ISSUED 7 MONTHS AGO WITH NO RESOLUTION YET. AIR BAG WILL NOT DEPLOY FOR PASSENGER IN CRASH. RECALL 17V-061 ISSUED WITH NO RESOLUTION.
Incident date: Aug 24, 2017
THE BLOWER FAN DID NOT COME ON WHEN I TRIED TO USE IT WITH THE AIR CONDITIONING. I SMELLED A BURNING SMELL, AND TURNED THE FAN TO THE OFF POSITION. FORTUNATELY, I WAS IN THE DRIVEWAY AT THE TIME OF ATTEMPTING TO TURN ON THE FAN. UPON HAVING IT INSPECTED AND REMOVED, IT HAD AN OBVIOUS BURNED AREA. WHEN I INVESTIGATED THE PART NUMBER, IT WAS APPARENT THAT THERE WAS A RECALL ON THE SAME PART FOR HUM... Read more
Fire
Incident date: Aug 24, 2017
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOME ACHES AND PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT THE DRIVER WAS... Read more
Crash
1 injured
Incident date: Aug 24, 2017
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOME ACHES AND PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT THE DRIVER WAS... Read more
Crash
1 injured
Incident date: Aug 24, 2017
MY CHILD WENT TO PULL AWAY FROM THE GAS PUMP AND THE STEERING COLUMN WOULD NOT MOVE, SHE STATED THAT SHE COULD NOT MOVE THE STEERING WHEEL AT ALL
Incident date: Feb 11, 2017
HEADLIGHTS DON'T WORK. THE RIGHT HEADLIGHT DOESN'T WORK - THE LEFT CUTS OUT. I'VE SEEN REPORTS THAT GM HAS EXTENDED THE WARRANTY FOR THIS PROBLEM BUT WHEN I CALL THE DEALERSHIP OR GM SERVICE DIRECT THEY DON'T KNOW ANYTHING ABOUT IT. GM SERVICE HUNG UP ON ME WHEN I TOLD THE PERSON THAT IF THEY DON'T KNOW THE DIFFERENCE BETWEEN A THROTTLE BODY AND A HEADLIGHT THEY SHOULDN'T BE MANNING THE SERVICE... Read more
Incident date: Aug 24, 2017
TAKATA RECALL - IT'S BEEN 8 AND A HALF MONTHS SINCE THIS RECALL HAS TAKEN EFFECT. THE RECALL STATES THAT I SHOULD NOT HAVE A PASSENGER IN THE PASSENGER SEAT UNTIL THE AIRBAG HAS BEEN REPLACED. THE AIRBAG HAS STILL NOT BEEN REPLACED AND THE RECALL STATUS STATES "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". THIS IS FAR TOO LONG FOR A POTENTIALLY DEADLY ISSUE TO GO UNRESOLVED AND FAR TOO LONG FOR MY... Read more
Incident date: Aug 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT CONTACTED ABOUT PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A ... Read more
Incident date: Mar 1, 2017
TAKATA RECALL - I RECEIVED A LETTER MARCH, 2017 (5 MONTHS AGO) THAT MY PONTIAC VIBE HAD A AIR BAG RECALL. THE LETTER WARNS THAT IT IS UNSAFE TO SIT IN THE PASSENGER SEAT. THIS HAS FORCED ME TO KEEP MY CAR IN THE GARAGE MOST OF THE TIME. I CAN'T SELL THE CAR EASILY. SINCE THEN, HERE HAS BEEN NO COMMUNICATION OTHER THAN THROUGH THE NEWS. IT IS BECAUSE OF THIS LACK OF COMMUNICATION THAT I WOULD NEVER... Read more
Incident date: Aug 22, 2017
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. AFTER THE VEHICLE WAS DRIVEN AND PARKED, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMERGING FROM THE REAR. THE CONTACT CHECKED UNDER THE VEHICLE AND NOTICED FUEL COMING OUT THE SIDE OF THE FUEL TANK WHERE THE SEAL WAS MAKING A PUDDLE ON THE FLOOR. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Incident date: Aug 18, 2017
POWER STEERING CAME ACROSS THE RADIO AND HARD TO STEER AFRAID TO LET MY FAMILY RIDE IN A CAR THAT ITS HARD TO STEER HAD THE RECALL DONE IN 2015
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING 45 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES AND THE BULB WAS REPLACED; HOWEVER, THE FAILURE RECURRED EACH TIME. THE CONTACT SPOKE WITH TAYLOR CHEVROLET (2510 N MEMORIAL DR, LANCASTER, OH 43130) WHERE THE DEALER STATED THAT THE LIGHTING CONTROL MODULE COULD BE THE ISSUE... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (CLASSIC BUICK GMC, 1700 MENTOR AVE, PAINESVILLE, OH, 44077) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF TH... Read more
Incident date: Aug 10, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BENNETT BUICK GMC (LOCATED AT 651 S OHIO ST, SALINA, KS 67401 (785) 823-6372) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS FAULTY AND WOULD NOT DEPLOY IN A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT COVERED UN... Read more
Incident date: Aug 17, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE OPERATING THE VEHICLE, THE POWER STEERING FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO REGAIN CONTROL BEFORE THE VEHICLE WENT OVER A BRIDGE. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 171,488. *BF *JS
Incident date: Aug 9, 2017
1ST ISSUE WITH LIGHTING: REPEATED ISSUES WITH ELECTRICAL CONNECTION TO FRONT HEAD LIGHTS. LIGHT BULBS TESTED AND WERE OK. MECHANICS WOULD RECONNECT LOOSE WIRING TO THE HEADLIGHTS. MORE THAN 6 REPAIRS BY MECHANICS FAILED TO SOLVE PROBLEM IN 9 YEARS OF OWNERSHIP. 2ND ISSUE WITH POSSIBLE ELECTRICAL - UNKNOWN CAUSE: AFTER OWNING CAR FOR 9 YEARS, FRONT OF CAR "EXPLODED" RESULTING IN FIRE IN FRONT R... Read more
Fire
Incident date: Aug 9, 2017
1ST ISSUE WITH LIGHTING: REPEATED ISSUES WITH ELECTRICAL CONNECTION TO FRONT HEAD LIGHTS. LIGHT BULBS TESTED AND WERE OK. MECHANICS WOULD RECONNECT LOOSE WIRING TO THE HEADLIGHTS. MORE THAN 6 REPAIRS BY MECHANICS FAILED TO SOLVE PROBLEM IN 9 YEARS OF OWNERSHIP. 2ND ISSUE WITH POSSIBLE ELECTRICAL - UNKNOWN CAUSE: AFTER OWNING CAR FOR 9 YEARS, FRONT OF CAR "EXPLODED" RESULTING IN FIRE IN FRONT R... Read more
Fire
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Aug 17, 2017
Incident date: Jun 24, 2016
THE HEADLIGHT MODULE (LOW BEAMS) AND/OR FUSE BOX, KEEPS FAULTING OUT. DRIVING AT NIGHT, THE HEADLIGHTS SUDDENLY GO OUT. VERY DANGEROUS. THIS THE 3RD MODULE IVE REPLACED, AN NOW IM ON MY 2ND FUSE BOX.THIS HAPPENS AT ALL TIMES, WHETHER MOVING, STATIONARY, OR ETC.
PONTIAC
GRAND PRIX
(2002) — FUEL/PROPULSION SYSTEM
Aug 16, 2017
Incident date: May 28, 2017
TAKATA RECALL! AS I WAS DRIVING ON THE FREEWAY MY CAR SHUT OFF AND THE WHEEL LOCKED UP! MY DAD GOT EVERYTHING ON MY CAR REPLACE BUT IT STILL DOES THE SAME THING!
PONTIAC
GRAND PRIX
(2002) — ENGINE
Aug 16, 2017
Incident date: May 28, 2017
TAKATA RECALL! AS I WAS DRIVING ON THE FREEWAY MY CAR SHUT OFF AND THE WHEEL LOCKED UP! MY DAD GOT EVERYTHING ON MY CAR REPLACE BUT IT STILL DOES THE SAME THING!
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. WHILE MAKING BOTH LEFT AND RIGHT TURNS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,946.
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN ... Read more
Incident date: Aug 15, 2017
TAKATA RECALL - WHY IS IT TAKING GM SO LONG TO FINALIZE WHAT THEY ARE GOING TO GO TO CORRECT THIS ISSUE? WE LEARNED OF THIS RECALL IN JANUARY. WE RECEIVED A NOTICE LAST WEEK TO HAVE REPAIRS MADE AS SOON AS POSSIBLE. AFTER CONTACTING GM TWICE AND THE DEALERSHIP, I WAS INFORMED THAT THEIR IS STILL NO SOLUTION TO THIS ISSUE.
Incident date: Feb 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS... Read more
Incident date: Aug 7, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (EXTERIOR LIGHTING:BRAKE LIGHTS), BUT THE REPAIR DID NOT CORRECT THE FAILURE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN WISCONSIN WHERE IT WAS DIAGNOSED TH... Read more
Incident date: Dec 5, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE HEADLIGHT (WHILE OPERATING IN LOW BEAM) FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT TAKEN TO A PONTIAC DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO REC... Read more
Incident date: Apr 20, 2017
THE INNER IGNITION LOCK NEEDS TO BE CHANGED ABOUT EVERY 60,000 MILES. YOU CAN'T TURN THE KEY OVER AT ALL SO OBVIOUSLY YOU CAN'T START YOUR CAR. THIS SHOULD BE A RECALL, ALOT OF OTHER PEOPLE HAVE THE SAME PROBLEM.
Incident date: Aug 9, 2017
WHILE PULLING INTO A DRIVEWAY THE VEHICLE ACCELERATED ON ITS OWN CONTINUING FORWARD WITH BRAKE APPLIED EVEN LEAVING SKID MARKS UNTIL RUNNING INTO A STONE COLUMN. WOULD HAVE CRASHED INTO THE HOUSE INSTEAD THE COLUMN IF HADN'T STEERED HARD TO THE RIGHT.
Crash
1 injured
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Aug 14, 2017
Incident date: Jun 20, 2015
IN JUNE 2015, TRAVELING AT APPROXIMATELY 45 MILES PER HOUR STRAIGHT ON A HIGHWAY AT NIGHT. THE LOW-BEAM HEADLIGHTS WENT OUT. AFTER PULLING OVER AND STOPPING, I ATTEMPTED TO GET THE HEADLIGHTS TO WORK BY TRYING AND RE-TRYING THE HEADLIGHT SWITCHES. I DISCOVERED THE HIGH-BEAM HEADLIGHTS DID WORK AND PROCEEDED USING MY HIGH BEAMS. INTERMITTENTLY I TRIED REVERTING BACK TO LOW BEAMS AND, AFTER ABOUT 15... Read more
Incident date: Jul 15, 2016
BLOWN HEAD GASKET AND THEN BLOWN MOTOR
Incident date: Jul 17, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE TAKEN THE DEALER AT: FLOW AUTOMOTIVE LOCATED IN GREENSBORO, NC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
Incident date: Aug 8, 2017
MY 2009 PONTIAC G6 GT HAS STRONG SMELL OF GAS WHILE SITTING IN THE GARAGE. PONTIAC HAS HAD MANY COMPLAINTS FOR SAME PROBLEM, DIFFERENT YEARS. CUSTOMERS HAVE FOUND PLASTIC HOSE ON TOP OF GAS TANK CRACKED AND LEAKING GAS ON TOP OF TANK. VERY DANGEROUS! THIS SHOULD BE ADDRESSED AS RECALL REPAIR!
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Aug 13, 2017
Incident date: Aug 13, 2017
RECALL FOR MY CAR 14V400. I WAS GIVEN 2 LITTLE KEY RINGS FOR MY KEYS, AND A LITTLE BLACK RUBBER INSERT WAS PLACED IN THE KEY SLOT. THE RUBBER INSERT, BY THE WAY, ALWAYS COMES OUT (3 DAYS AFTER IT WAS PUT IN) IT WILL NOT STAY IN AT ALL. I AM VERY WORRIED DRIVING MY CAR. MY CAR HAS DIED OUT 3 TIMES AT A RED LIGHT AFTER I HAD THE LITTLE KEY RINGS AND RUBBER INSERT. ( I HAVE NOTHING ... Read more
PONTIAC
GRAND PRIX
(1997) — STEERING
Aug 11, 2017
Incident date: Mar 1, 2017
FUEL GAGE DOESNT WORK ALWAYS READS FULL- SHOWS OVER FULL WHEN ITS HOT OUT-OIL AND RADIATOR LEAK- FOLLOWED LAST ENGINE RECALL-NEW RADIATOR HOSES ETC 1250$-AIR BAG? I GOT RECALL WORK DONE LAST YEAR
PONTIAC
GRAND PRIX
(1997) — FUEL/PROPULSION SYSTEM
Aug 11, 2017
Incident date: Mar 1, 2017
FUEL GAGE DOESNT WORK ALWAYS READS FULL- SHOWS OVER FULL WHEN ITS HOT OUT-OIL AND RADIATOR LEAK- FOLLOWED LAST ENGINE RECALL-NEW RADIATOR HOSES ETC 1250$-AIR BAG? I GOT RECALL WORK DONE LAST YEAR