Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Apr 1, 2017
I RECEIVED A BRAKE LIGHT RECALL IN THE MAIL. CONTACTED DEALER AND THEY TOLD ME THERE WAS NO RECALL FOR MY CAR. I HAVE BEEN HAVING ISSUES WITH MY BRAKE LIGHTS WORKING AND SOMETIMES NOT. THEY SOMETIMES COME ON WHEN I AM NOT BRAKING AND SOMETIMES DO NOT LIGHT UP WHEN I AM BRAKING. I CLEARLY HAVE THE PROBLEM NOTED IN THE RECALL NOTICE. I AM NOW TRYING TO FIND THE NOTICE THAT CAME IN THE MAIL. I ... Read more
Incident date: Feb 20, 2015
2 YEARS AGO MY HUSBAND AND I WAS IN A REAL BAD CAR ACCIDENT IN DENHAM SPRINGS, LA ON FEBRUARY 20, 2015 AND YEAH IT WAS MY HUSBAND'S FAULT THE INJURIES MY HUSBAND GOT WAS A HURT KNEE AND THE INJURIES I GOT WAS A BROKEN RIGHT PELVIC AND A BROKEN RIGHT HIP AND ARM AND NOW I HAVE FOOT DROP REAL BAD NERVE TESTING AND I WAS TOLD THAT MY HEAD WAS IN THE GLOVE BOX BUT I CAN'T PROOF THAT AND MY HUSBAND AND... Read more
Crash
2 injured
Incident date: Mar 1, 2017
TAKATA RECALL. MARCH 2017, I WAS NOTIFIED MY VIBE WAS PART OF A RECALL DUE TO AIR BAGS. SINCE THEN I HAD NOT HEARD ANYTHING. SEPT. 8, 2017, I CALLED PONTIAC HQ. AT 1-800-762-2737 AND WAS TOLD THE " RECALL IS INCOMPLETE, A REMEDY IS NOT YET AVAILABLE". AFTER 6 MONTHS THIS SEEMS TO BE UNRESPONSIVE.
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017. THE CONTACT SPOKE WITH CIRCLE BUICK GMC (2440 45TH STREET, HIGHLAND, IN 46322 PHONE (219) 277-4410) NUMEROUS TIMES AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NO... Read more
Incident date: Sep 8, 2017
POWER STEERING LIGHT ON. GM PONTIAC CUSTOMER SERVICE BEING UNPROFESSIONAL. RECALLS HAVE BEEN ISSUED ON SIMILAR AUTOS.
Incident date: Jan 1, 2016
THE VEHICLE LOSES POWER STEERING ASSIST AT SPEEDS BELOW 20MPH WITHIN 200 MILES AFTER BEING REPAIRED. ONCE LOST, POWER STEERING ASSIST REMAINS OFF AND IT TAKES BRUTE STRENGTH TO STEER MAKING IT TOTALLY UNSAFE. ALSO, THERE ARE NO WARNING INDICATORS OR CHECK ENGINE LIGHTS ON THE DASHBOARD WHEN THIS PROBLEM OCCURS. THE DEALERSHIP CAN'T SEEM TO FIX IT, SO IT SEEMS A PART IN THE POWER STEERING MAY BE DE... Read more
Incident date: Feb 9, 2016
I AM GREATLY IN NEED OF YOUR ASSISTANCE. I OWN A 2007 PONTIAC G6 HARDTOP CONVERTIBLE. I PURCHASED IT IN JANUARY 2016. ABOUT A MONTH AFTER PURCHASE, I TRIED TO PUT THE TOP UP . ON ITS WAY TO CLOSING AND LOCKING ITS MECHANISM CAUSED A MALFUNCTION AND BROKE THE PART NUMBER 25887153 AWAY. I IMMEDIATELY CONTACTED THE DEALER @ GM OF VACAVILLE, CA. THE DEALERSHIP TOLD ME, 'THIS PART IS NO LONGER AVAILA... Read more
Incident date: Feb 9, 2016
I AM GREATLY IN NEED OF YOUR ASSISTANCE. I OWN A 2007 PONTIAC G6 HARDTOP CONVERTIBLE. I PURCHASED IT IN JANUARY 2016. ABOUT A MONTH AFTER PURCHASE, I TRIED TO PUT THE TOP UP . ON ITS WAY TO CLOSING AND LOCKING ITS MECHANISM CAUSED A MALFUNCTION AND BROKE THE PART NUMBER 25887153 AWAY. I IMMEDIATELY CONTACTED THE DEALER @ GM OF VACAVILLE, CA. THE DEALERSHIP TOLD ME, 'THIS PART IS NO LONGER AVAILA... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BEAMAN TOYOTA IN NASHVILLE, TENNESSEE WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTU... Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY BEGAN TO VIBRATE AND A MOMENTARY LOSS OF POWER STEERING OCCURRED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER (JEFF PERRY GMC OF PURUE, IL) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE F... Read more
Incident date: Jan 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (WHALEN CHEVROLET INC., 1258 NY-29, GREENWHICH, NY, 12834) STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THEY WOULD CALL WHEN THE PARTS WERE AVAILAB... Read more
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Sep 5, 2017
Incident date: Sep 4, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHEN THE VEHICLE WAS STARTED, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO HANSONS CHEVROLET BUICK GMC (14830 ND-17, GRAFTON, ND 58237, PHONE NUMBER: (701) 922-0428), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS INSTRUCTED TO BRING THE VEHICLE BACK THE NEXT DAY AND WAS INFORMED THAT THE REMEDY PART WA... Read more
PONTIAC
GRAND PRIX
(2001) - ENGINE
Sep 5, 2017
Incident date: May 8, 2017
TL* THE CONTACT OWNED A 2001 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE IN A PARKING AREA, THE VEHICLE STARTED EMITTING SMOKE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND SUDDENLY AN INTENSE FIRE STARTED UNDER THE HOOD, WHICH MELTED THE ENGINE ASSEMBLY AND VARIOUS COMPONENTS NEAR THE PART. 911 EMERGENCY WAS CONTACTED AND THE FIRE DEPARTMENT LATER CAME TO EXTINGUISH THE ... Read more
Fire
Incident date: Nov 1, 2016
WARNING INDICATOR APPEARED THAT AIR BAGS NEEDED TO BE SERVICED. CAR WAS TAKEN TO DEALER ON 11/08/16 AND A REPAIR COMPLETED AT A COST OF $1,138.39. SUBSEQUENT NOTICES FROM PONTIAC IN MARCH 2017 AND MAY 2017 INDICATE THAT RECALL IS IN EFFECT (NTSA 17V061) BUT PARTS ARE BEING ENGINEERED. PRIOR REPAIRS ARE CONSIDERED TEMPORARY AND WILL BE REIMBURSED WHEN PERMANENT PARTS AVAILABLE. AS OF 9/5/17 THE PAR... Read more
Incident date: Sep 9, 2015
TOOK 2009 PONTIAC G8 GT IN FOR AIRBAG RECALL TO REPROGRAM AIRBAG TIMING. TWO DAYS LATER THE AIRBAG LIGHT CAME ON, CONTACTED SERVICE DEPARTMENT AS IT CANT BE A COINCIDENCE THAT THEY JUST WORKED ON THE AIRBAG SYSTEM AND NOW THE CAR HAS A AIRBAG ISSUE. THEY WANTED $149 TO RE-DIAGNOSE A PROBLEM THAT THEY CREATED IN MY OPINION. DOING A QUICK INTERNET SEARCH OF THE PROBLEM, SEVERAL OTHERS HAVE RUN INTO ... Read more
Incident date: Sep 3, 2017
DRIVER SIDE WINDOW IS STICKING AND MAKE ERRATIC MOVEMENT GOING UP AND APPEARS TO NOT BE TRACKING CORRECTLY. THIS CAR HAS BEEN OWNED BY SAME FAMILY SINCE NEW IN 2004 AND THIS ISSUE HAS BEEN NOTICEABLE FOR SOME TIME NOW. PASSENGER SIDE IS SLOW IN COMING UP I FOUND GM RECALL #07273 CAME UP ONLINE UNDER VISIBILITY RECALL SERVICE BULLETIN 08V162000 DATED 04/10/08 AND WONDERED IF THIS WAS A CAUSE.
PONTIAC
GRAND PRIX
(2002) - FUEL/PROPULSION SYSTEM
Sep 2, 2017
Incident date: Sep 2, 2017
THIS IS FOR THE GTP SUPERCHARGED MODEL. REPLACED THE FUEL PUMP AND NOW ALL OF A SUDDEN LEAKING OUT OF SHRADER VALVE ABOVE THE INJECTORS WHICH IS WAS NOT DOING BEFORE. ONLINE SAYS THERE WAS A DELPHI FUEL PRESSURE REGULATOR RECALL BUT AFTER ENTERING MY VIN SAYS NO RECALLS. ALTHOUGH I ALSO TOOK IT IN LAST YEAR DUE TO THE RECALL CONCERNING OIL DRIPPING ON THE MANIFOLD AND CAUSING POSSIBLE FIRE SO UNSU... Read more
Incident date: Jun 5, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V036000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JEFF WYLER BUICK/GMC OF BATAVIA, OHIO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RELIABLE CHEVROLET DEALER LOCATED AT 9901 COORS BLVD NW, ALBUQUERQUE, NM 87114; (505) 216-2993 WAS ... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDRU CHEVROLET OF MANHEIM LOCATED AT 350 S MAIN ST, MAHEIM, PA WAS CONTACTED AND CONFIRMED THAT THE PARTS... Read more
Incident date: Jan 15, 2017
TAKATA RECALL I DON'T MEAN TO ADD FUEL TO THE FIRE, BUT IT HAS BEEN ALMOST NINE MONTHS SINCE A RECALL OF MY PONTIAC VIBE 2009, PURCHASED IN 2008, WAS ISSUED. EARLIER A FEW YEARS BACK, THE DRIVER AIRBAG WAS REPLACED AS PART OF A RECALL.NO PROBLEM. WE ARE IN A VERY HUMID AREA, STILL NC IS LISTED AS A ZONE 2, FURTHER EXTENDING THE WAIT TIME. AND INCREASING THE POSSIBILITY OF A TRAGEDY. PLEASE HURRY ... Read more
Incident date: Aug 26, 2017
" TAKATA RECAL " IT WAS LAST WEEK WHEN I STARTED SEEN THE SIGN OF THE AIR BAG IN THE SCREEN OF MY CAR AND AFTER LIKE TWO DAYS THE SAME WEEK, I RECEIVED THE LETTER THAT TELLING ME THAT I HAVE TO GO TO THE LOCAL RETAILER THAT THEY CAN FIX IT.
PONTIAC
GRAND PRIX
(1997) - ENGINE
Aug 30, 2017
Incident date: Aug 28, 2017
I HAVE RECEIVED A NOTICE ONCE A YEAR ABOUT A RECALL ON THE ENGINE AND CALLED A DEALERSHIP LAST YEAR AND WAS TOLD THERE WAS NO RECALL FOR MY CAR. I LET THEM KNOW I HAD A NOTICE AND WAS TOLD THEY WOULD LOOK INTO IT AND CALL ME BACK. WELL I NEVER RECEIVED A CALL BACK AND I ALSO DID NOT FOLLOW THROUGH. I JUST RECEIVED ANOTHER NOTICE AND NOT EVEN SURE WHERE TO START TO CALL. I WOULD LIKE TO GET THIS FI... Read more
Incident date: Aug 28, 2017
TAKATA RECALL ALMOST 9 MONTHS AGO, I WAS INFORMED THAT MY CAR'S AIRBAG COULD CAUSE DEATH BY SENDING SHARDS OF METAL AT MY HEAD IN A COLLISION. TO THIS DAY, THERE IS STILL NO REMEDY. I HAVE CONTACTED THE DEALERSHIP AND WAS TOLD THEY DON'T HAVE ANY REMEDY OUTSIDE OF TELLING ME TO STOP USING MY CAR. SINCE ALMOST 9 MONTHS HAVE PASSED, I FELT THE NEED TO REPORT HERE THAT GMAC IS NOT ACTING FAST ENOU... Read more
Incident date: Aug 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GRUBB CHEVROLET (LOCATED AT 21902 OLD VALLEY PIKE, WOODSTOCK, VA 22664, PHONE NUMB... Read more
Incident date: Aug 22, 2017
TAKATA RECALL WHY ISN'T THIS DEADLY FLAW REMEDIED YET? THEIR ADVICE IS TO, "NOT HAVE ANYONE RIDE IN THE PASSENGER SIDE OF THE VEHICLE?" CLEARLY UNACCEPTABLE.
Incident date: Feb 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD ... Read more
Incident date: Mar 13, 2017
TL* THE-CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DON DAVIS CHEVROLET BUICK GMC OF MEDINA NEW YORK WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT ... Read more
Incident date: Aug 28, 2017
STEERING COLUMN RATTLES WHEN GOING OVER BUMPS AND BRAKING. AT HIGHWAY SPEEDS IT RATTLES AND SHAKES CONTINUALLY.
Incident date: Aug 27, 2017
POWER STEERING FAILURE WITHOUT PRIOR SYMPTOMS - POWER ASSIST FAILED WITHOUT WARNING AFTER BEING DRIVEN/PARKED/STARTED AND DRIVEN. WAS THEN PARKED/WAITED AND IT WORKED AGAIN(?) - OTHERS HAVE REPORTED FAILURE WHILE UNDERWAY. CONSIDER THIS NOTICE AS DATE-STAMPED FOR FUTURE LEGAL USE. PLEASE ADVISE ON NEXT STEPS/OPTIONS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2006/PONTIAC/TORRENT/STEERING/PROBLEM.ASPX
Incident date: Jul 20, 2017
GERALD HORNE A & A AUTOMOTIVE 1620 STATE ST. FLORENCE, AL 35630 CONFIDENTIAL THIS MAN SOLD ME A 2009 PONTIAC G6 GXP THAT HE BOUGHT AT AN AUCTION THAT HAD BEEN WRECKED ON JULY 17, 2017 FOR $6,000. HE TOLD ME HE WOULD 'FIX EVERYTHING THAT NEEDED FIXING ON THE CAR TO MAKE IT DRIVABLE AND ACCEPTABLE BEFORE I BOUGHT IT,' EVEN SAYING HE WOULD 'PROVIDE AN OIL CHANGE.' ON JULY 17, 2017, HE DELIV... Read more
Incident date: Jul 20, 2017
GERALD HORNE A & A AUTOMOTIVE 1620 STATE ST. FLORENCE, AL 35630 CONFIDENTIAL THIS MAN SOLD ME A 2009 PONTIAC G6 GXP THAT HE BOUGHT AT AN AUCTION THAT HAD BEEN WRECKED ON JULY 17, 2017 FOR $6,000. HE TOLD ME HE WOULD 'FIX EVERYTHING THAT NEEDED FIXING ON THE CAR TO MAKE IT DRIVABLE AND ACCEPTABLE BEFORE I BOUGHT IT,' EVEN SAYING HE WOULD 'PROVIDE AN OIL CHANGE.' ON JULY 17, 2017, HE DELIV... Read more
Incident date: Aug 2, 2017
IT HAS A FUEL LEAK, IT'S BEEN FIXED ONCE, BUT IT IS LEAKING AGAIN.
Incident date: Jul 25, 2017
FIRST THERE IS A MESSAGE THAT POPS UP ON MY DASHBOARD SAYING ABOUT MY AIRBAG WARNING. IT POPS UP THROUGHTOUT MY DRIVE. ITS BEEN DOING THIS SINCE I BOUGHT MY CAR IN 2008. BUT I MEVER GOT A RECALL PAPER IN THE MAIL AND WHEN I PUT MY VIN NUMBER IN, IT HAS NO RECALLS FOR THE AIRBAG. ITS ALARMING AND SCARY HEARING ABOUT OTHER PEOPLES COMPLAINTS WITH THE SAME ISSUES. SECONDLY I GOT A LETTER IN THE MAIL ... Read more
Incident date: Jul 25, 2017
FIRST THERE IS A MESSAGE THAT POPS UP ON MY DASHBOARD SAYING ABOUT MY AIRBAG WARNING. IT POPS UP THROUGHTOUT MY DRIVE. ITS BEEN DOING THIS SINCE I BOUGHT MY CAR IN 2008. BUT I MEVER GOT A RECALL PAPER IN THE MAIL AND WHEN I PUT MY VIN NUMBER IN, IT HAS NO RECALLS FOR THE AIRBAG. ITS ALARMING AND SCARY HEARING ABOUT OTHER PEOPLES COMPLAINTS WITH THE SAME ISSUES. SECONDLY I GOT A LETTER IN THE MAIL ... Read more
Incident date: Jan 1, 2010
CLUNK/KNOCK FROM FRONT OF VEHICLE WHILE DRIVING AND MAKING A TURN. STEERING IS NOW ALSO BECOMING TIGHT WHEN MAKING TURNS.
Incident date: Jan 10, 2017
TAMARA RECALL. RECALL FOR FRONT PASSENGER AIRBAG WAS ISSUES 01/10/2017. AS OF 08/25/2017 THE GENERAL MOTORS RECALL WEBSITE STATES "RECALL INCOMPLETE. REMEDY NOT AVAILABLE." FOR OVER 7 MONTHS I HAVE NOT BEEN ABLE TO HAVE PASSENGERS IN THE SEAT. THE PROBLEM WITH THE AIRBAG IS IDENTICAL TO THE ONE DESCRIBED FOR THE TOYOTA CLASS ACTION SETTLEMENT LISTED ON WWW.AUTOAIRBAGSETTLEMENT.COM. IS GENER... Read more
Incident date: Aug 26, 2017
SERVICE AIR BAG DUE TO FAULTY PASSENGER SYSTEM. RECALL ISSUED 7 MONTHS AGO WITH NO RESOLUTION YET. AIR BAG WILL NOT DEPLOY FOR PASSENGER IN CRASH. RECALL 17V-061 ISSUED WITH NO RESOLUTION.
Incident date: Aug 26, 2017
SERVICE AIR BAG DUE TO FAULTY PASSENGER SYSTEM. RECALL ISSUED 7 MONTHS AGO WITH NO RESOLUTION YET. AIR BAG WILL NOT DEPLOY FOR PASSENGER IN CRASH. RECALL 17V-061 ISSUED WITH NO RESOLUTION.
Incident date: Aug 26, 2017
SERVICE AIR BAG DUE TO FAULTY PASSENGER SYSTEM. RECALL ISSUED 7 MONTHS AGO WITH NO RESOLUTION YET. AIR BAG WILL NOT DEPLOY FOR PASSENGER IN CRASH. RECALL 17V-061 ISSUED WITH NO RESOLUTION.
Incident date: Aug 24, 2017
THE BLOWER FAN DID NOT COME ON WHEN I TRIED TO USE IT WITH THE AIR CONDITIONING. I SMELLED A BURNING SMELL, AND TURNED THE FAN TO THE OFF POSITION. FORTUNATELY, I WAS IN THE DRIVEWAY AT THE TIME OF ATTEMPTING TO TURN ON THE FAN. UPON HAVING IT INSPECTED AND REMOVED, IT HAD AN OBVIOUS BURNED AREA. WHEN I INVESTIGATED THE PART NUMBER, IT WAS APPARENT THAT THERE WAS A RECALL ON THE SAME PART FOR HUM... Read more
Fire
Incident date: Aug 24, 2017
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOME ACHES AND PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT THE DRIVER WAS... Read more
Crash
1 injured
Incident date: Aug 24, 2017
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOME ACHES AND PAINS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT THE DRIVER WAS... Read more
Crash
1 injured
Incident date: Aug 24, 2017
MY CHILD WENT TO PULL AWAY FROM THE GAS PUMP AND THE STEERING COLUMN WOULD NOT MOVE, SHE STATED THAT SHE COULD NOT MOVE THE STEERING WHEEL AT ALL
Incident date: Feb 11, 2017
HEADLIGHTS DON'T WORK. THE RIGHT HEADLIGHT DOESN'T WORK - THE LEFT CUTS OUT. I'VE SEEN REPORTS THAT GM HAS EXTENDED THE WARRANTY FOR THIS PROBLEM BUT WHEN I CALL THE DEALERSHIP OR GM SERVICE DIRECT THEY DON'T KNOW ANYTHING ABOUT IT. GM SERVICE HUNG UP ON ME WHEN I TOLD THE PERSON THAT IF THEY DON'T KNOW THE DIFFERENCE BETWEEN A THROTTLE BODY AND A HEADLIGHT THEY SHOULDN'T BE MANNING THE SERVICE... Read more
Incident date: Aug 24, 2017
TAKATA RECALL - IT'S BEEN 8 AND A HALF MONTHS SINCE THIS RECALL HAS TAKEN EFFECT. THE RECALL STATES THAT I SHOULD NOT HAVE A PASSENGER IN THE PASSENGER SEAT UNTIL THE AIRBAG HAS BEEN REPLACED. THE AIRBAG HAS STILL NOT BEEN REPLACED AND THE RECALL STATUS STATES "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". THIS IS FAR TOO LONG FOR A POTENTIALLY DEADLY ISSUE TO GO UNRESOLVED AND FAR TOO LONG FOR MY... Read more
Incident date: Aug 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT CONTACTED ABOUT PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A ... Read more
Incident date: Mar 1, 2017
TAKATA RECALL - I RECEIVED A LETTER MARCH, 2017 (5 MONTHS AGO) THAT MY PONTIAC VIBE HAD A AIR BAG RECALL. THE LETTER WARNS THAT IT IS UNSAFE TO SIT IN THE PASSENGER SEAT. THIS HAS FORCED ME TO KEEP MY CAR IN THE GARAGE MOST OF THE TIME. I CAN'T SELL THE CAR EASILY. SINCE THEN, HERE HAS BEEN NO COMMUNICATION OTHER THAN THROUGH THE NEWS. IT IS BECAUSE OF THIS LACK OF COMMUNICATION THAT I WOULD NEVER... Read more
Incident date: Aug 22, 2017
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. AFTER THE VEHICLE WAS DRIVEN AND PARKED, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMERGING FROM THE REAR. THE CONTACT CHECKED UNDER THE VEHICLE AND NOTICED FUEL COMING OUT THE SIDE OF THE FUEL TANK WHERE THE SEAL WAS MAKING A PUDDLE ON THE FLOOR. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE ... Read more
Incident date: Aug 18, 2017
POWER STEERING CAME ACROSS THE RADIO AND HARD TO STEER AFRAID TO LET MY FAMILY RIDE IN A CAR THAT ITS HARD TO STEER HAD THE RECALL DONE IN 2015