Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Feb 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V6000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 8-3447392020, BUT ... Read more
Incident date: Mar 1, 2017
2009 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIR BAG INFLATORS SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 10/16/2017*JS
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Oct 16, 2017
Incident date: Oct 15, 2017
TAKATA RECALL. AFTER DRIVING MY VEHICLE AT NIGHT ON THE HIGHWAY I NOTICED MY LOW BEAM LIGHTS WOULD NOT COME ON ALSO NO DAYTIME RUNNING LIGHTS. I PULLED OVER SHUT CAR OFF CHECKED CONNECTIONS AND FUSES TURNED CAT BACK ON STILL NO LOW BEAMS. HIGH BEAMS AND FOG LIGHTS WORK JUST NO LOW BEAMS
Incident date: Oct 15, 2017
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE M... Read more
Incident date: Oct 10, 2017
THE STABILITY LIGHT CONTINUES TO COME ON. NOW ADDING THE CHECK ENGINE LIGHT. LITTLE LOSS OF POWER. SEEMS LIKE A COMMON THING WITH THIS CAR.
Incident date: Mar 21, 2013
WATER PUMP - CONTINUOUS REPLACEMENT OF WATER PUMP ABOUT EVERY 2 TO 2-1/2 YEARS (AFTER ORIGINAL HAS QUIT WORKING) ALONG WITH THERMOSTAT REPLACEMENT. THIS PROCESS IS EXTREMELY TIME CONSUMING AND ONEROUS TO COMPLETE WITHIN A TYPICAL 8 HOUR DAY, ALONG WITH A FLUID DRAIN, FLUSH AND REPLACEMENT WITH FRESH FLUID. ALSO, CONSTANT REGULAR REPLACEMENT OF BOTH FRONT HUB ASSEMBLIES, THOUGH NOT QUITE AS TIME CO... Read more
Incident date: Mar 21, 2013
WATER PUMP - CONTINUOUS REPLACEMENT OF WATER PUMP ABOUT EVERY 2 TO 2-1/2 YEARS (AFTER ORIGINAL HAS QUIT WORKING) ALONG WITH THERMOSTAT REPLACEMENT. THIS PROCESS IS EXTREMELY TIME CONSUMING AND ONEROUS TO COMPLETE WITHIN A TYPICAL 8 HOUR DAY, ALONG WITH A FLUID DRAIN, FLUSH AND REPLACEMENT WITH FRESH FLUID. ALSO, CONSTANT REGULAR REPLACEMENT OF BOTH FRONT HUB ASSEMBLIES, THOUGH NOT QUITE AS TIME CO... Read more
Incident date: Mar 15, 2017
I RECEIVED THE RECALL NOTICE IN MARCH OF 2017 AND THE RECALL HAS YET TO BE REMEDIED
Incident date: Oct 2, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT NOTICED A FUEL LEAK UNDERNEATH THE REAR CENTER END OF THE VEHICLE. WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD "KICK" BEFORE ACCELERATING FORWARD AND STALL WHEN INITIALLY ATTEMPTING TO START THE VEHICLE. THE CONTACT WOULD HAVE TO TURN THE IGNITION KEY A FEW TIMES BEFORE THE VEHICLE WOULD SUCCESSFULLY START. THE CONTACT TOOK THE VEHICLE TO A ... Read more
Incident date: Sep 4, 2017
JUST RECENTLY I HAD MY PONTIAC, 2006, G-6 REPAIRED AT THE CHEVY DEALER. THEY COULDN'T FIND ANY FUEL LEAK UNTIL THE WERE GOING TO DROP THE FUEL TANK. THERE THEY FOUND THE FUEL LEAK. THEY REMOVED THE FUEL PUMP AND REPLACED A NEW FUEL PUMP. I HAD CALLED GM PONTIAC TO CHECK ON THE PONTIAC, 2006 G-6 RECALL. THEY SAID THERE ARE NO PONTIAC G-6 RECALLS. I TOLD THEM THAT THERE ARE A LOT OF COMPLAINTS... Read more
PONTIAC
GRAND PRIX
(2008) — EXTERIOR LIGHTING
Oct 13, 2017
Incident date: Sep 1, 2017
CAR IS TURNED OFF BUT HEADLIGHTS JUST RANDOMLY COME ON AND A LOUD FAN BLOWING TYPE NOISE UNDER THE HOOD.
PONTIAC
GRAND PRIX
(2008) — FUEL/PROPULSION SYSTEM
Oct 13, 2017
Incident date: Sep 1, 2017
CAR IS TURNED OFF BUT HEADLIGHTS JUST RANDOMLY COME ON AND A LOUD FAN BLOWING TYPE NOISE UNDER THE HOOD.
PONTIAC
GRAND PRIX
(2008) — ELECTRICAL SYSTEM
Oct 13, 2017
Incident date: Sep 1, 2017
CAR IS TURNED OFF BUT HEADLIGHTS JUST RANDOMLY COME ON AND A LOUD FAN BLOWING TYPE NOISE UNDER THE HOOD.
Incident date: Oct 12, 2017
"TAKATA INFLATE" MY CAR HAS TO GET A BOOST DAILY BUT ONCE AND NOW IT WHEN CAR IS IN THE ON POSTION IT WILL NOT MAKE A SOUND BUT ALL THE PANEL LIGHTS COME .IF YOU TURN ON HEAD LIGHTS INSIDE PANEL WILL NOT COME BUT TURN OFF LIGHTSOR TAKE OUT KEY IT WILL LIGHT UP ON THE PANEL
PONTIAC
GRAND PRIX
(2004) — ELECTRICAL SYSTEM
Oct 12, 2017
Incident date: Apr 4, 2017
TAKATA RECALL ABS MODULE MAKES A SOUND LIKE IT HAS A SHORT IN IT WHEN THE BRAKES FAIL ITS HARD TO STOP THIS HAPPENS EVERYDAY THE ABS AND TRACTION LIGHTS STAY ON ALL THE TIME WHEN USING THE CAR
PONTIAC
GRAND PRIX
(2004) — SERVICE BRAKES
Oct 12, 2017
Incident date: Apr 4, 2017
TAKATA RECALL ABS MODULE MAKES A SOUND LIKE IT HAS A SHORT IN IT WHEN THE BRAKES FAIL ITS HARD TO STOP THIS HAPPENS EVERYDAY THE ABS AND TRACTION LIGHTS STAY ON ALL THE TIME WHEN USING THE CAR
Incident date: Oct 6, 2017
DRIVING ON WAY HOME FROM WORK, WHOLE TRIP NOTHING OVER 45 MPH, THE TRACTION CONTROL OFF LIGHT CAME ON AND STAYED ON. ITS THE LIGHT WITH TC AND A SLASH TROUGH IT. THE LIGHT TURNS OFF WHEN THE CAR IS IN PARK OR NEUTRAL BUT COMES ON WHEN SHIFTER IS IN REVERSE OR DRIVE. AFTER THE LIGHT CAME ON I NOTICED EXTREMELY SLUGGISH ENGINE PERFORMANCE, EXTREMELY HARD SHIFTING ALL THE WAY THROUGH 4TH GEAR WITH BA... Read more
Incident date: Oct 6, 2017
DRIVING ON WAY HOME FROM WORK, WHOLE TRIP NOTHING OVER 45 MPH, THE TRACTION CONTROL OFF LIGHT CAME ON AND STAYED ON. ITS THE LIGHT WITH TC AND A SLASH TROUGH IT. THE LIGHT TURNS OFF WHEN THE CAR IS IN PARK OR NEUTRAL BUT COMES ON WHEN SHIFTER IS IN REVERSE OR DRIVE. AFTER THE LIGHT CAME ON I NOTICED EXTREMELY SLUGGISH ENGINE PERFORMANCE, EXTREMELY HARD SHIFTING ALL THE WAY THROUGH 4TH GEAR WITH BA... Read more
Incident date: Oct 6, 2017
DRIVING ON WAY HOME FROM WORK, WHOLE TRIP NOTHING OVER 45 MPH, THE TRACTION CONTROL OFF LIGHT CAME ON AND STAYED ON. ITS THE LIGHT WITH TC AND A SLASH TROUGH IT. THE LIGHT TURNS OFF WHEN THE CAR IS IN PARK OR NEUTRAL BUT COMES ON WHEN SHIFTER IS IN REVERSE OR DRIVE. AFTER THE LIGHT CAME ON I NOTICED EXTREMELY SLUGGISH ENGINE PERFORMANCE, EXTREMELY HARD SHIFTING ALL THE WAY THROUGH 4TH GEAR WITH BA... Read more
Incident date: Mar 15, 2017
TAKATA RECALL - RECALL ISSUED ON MY CAR JANUARY 10, 2017. I RECEIVED WRITTEN NOTICE MARCH 2017. IT IS NOW OCTOBER 12, 2017 AND THERE IS STILL "REMEDY NOT AVAILABLE". I HAVE MADE REPEATED CALLS TO THE DEALER AND TO GM TO GET AN ESTIMATE ON WHEN THE REPAIRS CAN BE MADE AND THEY HAVE NO INFORMATION FOR ME. I BELIEVE 9 MONTHS IS MUCH TO LONG TO HAVE TO WAIT FOR A RECALL REPAIR. I HAVE TO BORROW OTHER ... Read more
Incident date: Mar 4, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE... Read more
Incident date: Oct 3, 2016
I HAVE HAD THIS VEHICLE FOR A LITTLE OVER A YEAR NOW. THE ENTIRE YEAR I HAVE HAD THIS CRAPPY VEHICLE IT HAS DONE THIS. EVERY TIME I APPLY PRESSURE TO THE BREAKS IT PULSATES BACK AT ME AND MAKES A GRINDING NOISE. I HAVE TAKEN IT IN TO A FEW DIFFERENT MECHANICS AND THEY ALL SAID IT WAS THE ABS SENSOR IN THE WHEEL HUB. SO I REPLACED THE WHEEL HUBS AND THAT MADE NO DIFFERENCE. IT STILL PULSATES AND GR... Read more
Incident date: Oct 9, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION CHEVROLET SOUTH CLEARWATER, 15005 US HWY 19 N, CLEARWATER, FL 33764) WHERE IT WAS DISCOVERED THAT FUEL WAS LEAKING UNDERNEATH THE ENGINE. THE DEALER WANTED TO REPAIR THE FAILURE. THE DEALER CONTACTED GENERAL MOTORS AND WAS INFORMED... Read more
Incident date: May 13, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EDD ROGERS CHEVROLET BUICK AT (877) 789-3004 (674 W BOCKMAN WAY, SPARTA,... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOYCE BUICK GMC (CHESTER RD, AVON, OH) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR T... Read more
Incident date: Jul 14, 2017
AIRBAG LIGHT COMES ON ALL OF THE TIME AFTER STARTING THERE IS AN ODD WHISTLE TYPE NOISE THAT WE CANNOT FIGURE OUT. IT OCCURS WHEN ACCELERATING.
Incident date: Jul 14, 2017
AIRBAG LIGHT COMES ON ALL OF THE TIME AFTER STARTING THERE IS AN ODD WHISTLE TYPE NOISE THAT WE CANNOT FIGURE OUT. IT OCCURS WHEN ACCELERATING.
Incident date: Oct 11, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. WHILE DRIVING, THE AIR BAG INDICATOR ILLUMINATED AT TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BILL CRAMER CHEVROLET C... Read more
Incident date: Mar 14, 2017
2008 PONTIAC SOLTICE. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR PASSENGER AIRBAG SAFETY RECALL REPAIRS. *LD UPDATED 10/10/2017*JS
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRESTON AUTO GROUP, 1500 WILMINGTON RD, NEW CASTLE, PA 16105) WAS CONTACTED AND CONFIRMED THAT... Read more
Incident date: Oct 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HAYDOCY BUICK GMC, 3895 W BROAD ST, COLUMBUS, OH 43228 (614) 279-8880) WAS CONTACTED AND CONFI... Read more
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. THE CONTACT STATED THAT THE STEERING COLUMN SEIZED AFTER THE STEERING WHEEL WAS TURNED. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE VIN WAS NOT PROVIDED... Read more
Incident date: Oct 9, 2017
THE LAST 2 MONTHS I HAVE NOTICED A DECREASE IN POWER WHEN I AM ON THE FREEWAY TRYING TO ACCELERATE AND THE CAR SHAKES DUE TO THE LOSS IN POWER. I NOTICED THERE WAS A PAST RECALL FOR FUEL PUMP ISSUES.
Incident date: Oct 9, 2017
THE LAST 2 MONTHS I HAVE NOTICED A DECREASE IN POWER WHEN I AM ON THE FREEWAY TRYING TO ACCELERATE AND THE CAR SHAKES DUE TO THE LOSS IN POWER. I NOTICED THERE WAS A PAST RECALL FOR FUEL PUMP ISSUES.
PONTIAC
GRAND PRIX
(1997) — ENGINE
Oct 9, 2017
Incident date: Oct 9, 2017
REAR VALVE COVER LEAKING. AS IN RECALL 09047 FOR FRONT VALVE COVER.
PONTIAC
BONNEVILLE
(1995) — STRUCTURE:BODY
Oct 8, 2017
Incident date: Oct 6, 2017
THE HOOD RELEASE CABLE BROKE INTERNALLY IN THE CABLE GUIDE. WHEN THIS HAPPENS THERE IS NO WAY TO OPEN THE HOOD. NOT JUST FOR REPAIR AND MAINTENANCE, BUT EMERGENCY SITUATIONS. THE CABLE IS ROUTED BETWEEN THE RADIATOR AND THE CORE SUPPORT. TYE ONLY WAY TO OPEN THE HOOD IS TO PRY IT UP DAMAGING THE HOOD, THE UPPER CORE SUPPORT, AND POSSIBLY THE CONDENSOR.
Incident date: Sep 28, 2017
ANOTHER GM CAR FIRE: 2009 PONTIAC G-6. RECEIVED BCM ELECTRICAL HARNESS RECALL BULLETIN 13036 (AUGUST 2014) IN THE MAIL, 2.5 YEARS AFTER THE FACT, IN SPRING 2017. ALLEGED FIX WAS APPLIED ON 5/17/17, 4.5 MONTHS LATER, CAR IS TOTALLED DUE TO AN ELECTRICAL FIRE IN ENGINE COMPARTMENT. SPORADIC ELECTRICAL ISSUES ENSUED AFTER THE RECALL WORK, HEADLIGHT SPORADICALLY CUTTING OUT, TRUNK OPENING UNTOUCHED,... Read more
Fire
Incident date: Sep 28, 2017
ANOTHER GM CAR FIRE: 2009 PONTIAC G-6. RECEIVED BCM ELECTRICAL HARNESS RECALL BULLETIN 13036 (AUGUST 2014) IN THE MAIL, 2.5 YEARS AFTER THE FACT, IN SPRING 2017. ALLEGED FIX WAS APPLIED ON 5/17/17, 4.5 MONTHS LATER, CAR IS TOTALLED DUE TO AN ELECTRICAL FIRE IN ENGINE COMPARTMENT. SPORADIC ELECTRICAL ISSUES ENSUED AFTER THE RECALL WORK, HEADLIGHT SPORADICALLY CUTTING OUT, TRUNK OPENING UNTOUCHED,... Read more
Fire
Incident date: Oct 2, 2017
BRAKES HAVE BEEN REPLACED FOUR TIMES IN THE LAST YEAR AND A HALF. STILL NOT RIGHT. EVERY TIME I HIT THEM HARD THEY STICK.
Incident date: Mar 5, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT WHILE IDLING AND LEAKED COOLANT. THE CONTACT HAD TO CONTINUOUSLY ADD ANTIFREEZE/COOLANT TO THE VEHICLE. THE CONTACT PURCHASED THE VEHICLE FIVE YEARS AGO AND THE HEAT NEVER WORKED CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNKNOWN; HOWEVER, THE WATER PUMP, BELTS,... Read more
Incident date: Dec 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY ... Read more
Incident date: Mar 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2016. THE DEALER (JIM CURLEY BUICK GMC, 1399 RIVER AVE, LAKEWOOD, NJ, 08701) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED A... Read more
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HENDRICK CHEVROLET BUICK GMC SOUTHPOINT, 127 KENTINGTON DR, DURHAM, NC 27713 (919) 888-4896) WAS CONTACTE... Read more
Incident date: Jan 26, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERFORMANCE CHEVROLET (3222 BEVERLY PIKE, ELKINS, WV) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE F... Read more
Incident date: Oct 2, 2017
THE POWER STEERING GOES OUT WHILE THE VEHICLE IS IN MOTION WITHOUT WARNING. AN ALERT IS SURFACED ON THE DIGITAL READOUT AND THE STEERING LIGHT IS ILLUMINATED ON THE DASH. IF THE CAR IS RESTARTED, THE SYSTEM IS FINE. THIS HAS HAPPENED TWICE IN TRAFFIC AND IS VERY DANGEROUS. MANY SIMILAR COMPLAINTS POSTED ONLINE. CAR HAS 131K MILES.
Incident date: Oct 3, 2017
THE CAR WAS LEAKING FUEL FUMES INTO THE GARAGE. WE WERE HAVING TO RAISE THE GARAGE DOOR FOR FEAR OF A FIRE OR EXPLOSION BECAUSE THE FUMES WERE SO STRONG. THE CAR HAD A VERY HARD TIME STARTING AFTER SITTING SO THE ENTIRE FUEL PUMP MODULE HAD TO BE REPLACED. THE MECHANICS TOLD US THAT THIS SEEMS TO BE A COMMON PROBLEM IN THESE CARS.
Incident date: Aug 5, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT AFTER THE VEHICLE BEING REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V252000 (POWER TRAIN), THREE MONTHS LATER THE VEHICLE WAS STUCK IN REVERSE AFTER REVERSING THE VEHICLE. THE CONTACT MENTIONED THE VEHICLE FAILED TO SHIFT INTO PARK AS WELL. THE VEHICLE WAS TAKEN TO DUPLESSIS BUICK GMC AT 2522 S BURNSIDE AVE, GONZALES, LA 70737 WHERE THE F... Read more
Incident date: Oct 6, 2015
STRONG SMELL OF FUEL WHEN CAR IS ON AND WHEN CAR IS PARKED. I WAS TOLD FUEL TANK HAS A LEAK AND NEEDS TO BE REPLACED.
Incident date: Jun 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (CARSON MOTORS, 200 BUCHANAN ST, CARTHAGE, IL 62321, PHONE NUMBER... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (MIKE HAGGERTY BUICK GMC, 9301 S CICERO AVE, OAK LAWN, IL, 60453) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT... Read more