Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Mar 1, 2017
TAKATA RECALL - STILL WAITING FOR DEALER TO RECEIVE PARTS IN ORDER TO PERFORM REPAIR. CAN NOT SELL CAR WITH ACTIVE RECALL NOT REPAIRED.
Incident date: Jan 10, 2017
TAKATA RECALL. WE GOT A NOTICE IN JANUARY 2017, IT IS NOW NOVEMBER 2017 AND NOTHING FURTHER HAS HAPPENED. THIS IS REALLY RIDICULOUS. THE MANUFACTURER SURELY CAN FIX THE PROBLEM IN A MORE TIMELY FASHION.
Incident date: Oct 31, 2017
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSS PONTIAC GMC (14 E MAIN ST, GRANVILLE, NY 12832) WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 180,000.
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN ... Read more
Incident date: Oct 31, 2017
PREVIOUS COMPLAINT FILED #11022315. RECENTLY RECEIVED NOTICE FROM TK HOLDINGS INC. NOTICE STATED I SHOULD CONTACT MY NEAREST DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. I CALLED HARE CHEVROLET, NOBLESVILLE, INDIANA, BY PHONE & WAS TOLD PARTS WERE NOT AVAILABLE TO REPAIR THE FRONT AIRBAG, EVEN THOUGH THE NOTICE SAID THEY WERE ????
Incident date: Jan 15, 2017
TAKATA RECALL. I RECEIVED NOTIFICATION FROM GM, THE MANUFACTURER, IN JANUARY 2017, THAT MY VEHICLE HAS TAKATA AIRBAGS THAT REQUIRE RECALL. HOWEVER, THE NOTIFICATION INDICATED THAT THEY DO NOT CURRENTLY HAVE A SOLUTION. IT IS NOW NOVEMBER 2017, AND THE MANUFACTURER'S WEBSITE STILL SAYS THAT THEY HAVE NO REMEDY.
Incident date: Oct 18, 2017
REAR ENDED A VEHICLE, TOTALED CAR, AIRBAGS FAILED TO DEPLOY, BROKE ANKLE AND HEEL.
Crash
2 injured
Incident date: Oct 1, 2010
TAKATA RECALL: AIR BAG LIGHT CAME ON AND THE DEALER PUT IN A TEMP FIX AND THE LIGHT IS OFF, BUT THEY TOLD ME A NEW FIX IS COMING FROM GM. I DRIVE BY MYSELF 90% OF THE TIME BECAUSE I AM AFRAID TO LET ANYONE RIDE IN THE PASSENGER SEAT BECAUSE THEY COULD BE INJURED.
Incident date: Oct 1, 2010
TAKATA RECALL: AIR BAG LIGHT CAME ON AND THE DEALER PUT IN A TEMP FIX AND THE LIGHT IS OFF, BUT THEY TOLD ME A NEW FIX IS COMING FROM GM. I DRIVE BY MYSELF 90% OF THE TIME BECAUSE I AM AFRAID TO LET ANYONE RIDE IN THE PASSENGER SEAT BECAUSE THEY COULD BE INJURED.
Incident date: Aug 2, 2016
I HAVE A OPEN RECALL ON MY VIBE FOR THE FRONT PASSENGER SIDE AIR BAG. IT HAS BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED ABOUT THE RECALL AND I STILL DO NOT KNOW WHEN I WILL GET A REPLACEMENT. I HAVE CALLED THE DEALERSHIP AND GM ABOUT THIS AND THEY CAN'T TELL ANYTHING EITHER. I NEED SOMEONE TO HELP ME FIX THIS PROBLEM. I LIVE IN THE SOUTHEAST OF VIRGINIA. WE HAVE VERY HIGH HUMIDITY AND HEAT. THESE... Read more
Incident date: Aug 2, 2016
I HAVE A OPEN RECALL ON MY VIBE FOR THE FRONT PASSENGER SIDE AIR BAG. IT HAS BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED ABOUT THE RECALL AND I STILL DO NOT KNOW WHEN I WILL GET A REPLACEMENT. I HAVE CALLED THE DEALERSHIP AND GM ABOUT THIS AND THEY CAN'T TELL ANYTHING EITHER. I NEED SOMEONE TO HELP ME FIX THIS PROBLEM. I LIVE IN THE SOUTHEAST OF VIRGINIA. WE HAVE VERY HIGH HUMIDITY AND HEAT. THESE... Read more
Incident date: Mar 1, 2017
TAKATA RECALL. REMEDY HAS NOT BEEN TIMELY. HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT FOR ALMOST 8 MONTHS.
Incident date: Oct 30, 2017
"TAKATA RECALL" THIS ISSUE HAS NOT BEEN RESOLVED. I CONTINUALLY CONTACT THE DEALERSHIP AND THEY INDICATE THE "REMEDY TO CORRECT" THIS DEFECT IS STILL NOT AVAILABLE. IT RECOMMENDS THAT NO ONE SHOULD RIDE IN THE PASSENGER SEAT. ADDITIONAL INFORMATION: VIN: [XXX] YEAR: 2009 MAKE: PONTIAC MODEL: VIBE NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP S... Read more
Incident date: Oct 29, 2017
I HAVE HAD HIS PROBLEM LOOKED AT A FIXED EVERY SINCE I BOUGHT THE CAR BRAND NEW. THE BRAKE LIGHTS BLINK OFF AND ON WHEN YOU GO TO BRAKE YOU HAVE NO LIGHTS AT ALL. THE WHOLE TIME YOUR DRIVING THEY BLINK OFF AND ON. CAR WAS BEING DRIVEN ON THE INTERSTATE . SEMI KEPT HONKING AND POINTING TO THE BACK LOOKED OUT REAR VIEW MIRROR AND BOULDER SEE THEM FLASHING.
PONTIAC
GRAND PRIX
(2008) - UNKNOWN OR OTHER
Oct 30, 2017
Incident date: Feb 13, 2010
HAVE HAD 2 MOTOR ACCIDENT AND THE AIR BIG NEVER DEPLOYMENT
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) - STEERING
Oct 30, 2017
Incident date: Feb 13, 2010
HAVE HAD 2 MOTOR ACCIDENT AND THE AIR BIG NEVER DEPLOYMENT
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) - STRUCTURE:BODY
Oct 30, 2017
Incident date: Feb 13, 2010
HAVE HAD 2 MOTOR ACCIDENT AND THE AIR BIG NEVER DEPLOYMENT
Crash
1 injured
Incident date: Oct 10, 2017
HEATER BLOWER MOTOR WIRING HARNESS IS MELTED AND GM KNOWS ABOUT THESE FIRE HAZARD'S THAT THREATEN THE LIVES OF OCCUPANTS. MY17 YR OLD DAUGHTER BABYSITS OUR 13 MONTH OLD NEPHEW. IT'S AT INTEGRITY GM OF CHATTANOOGA. THEY REFUSE TO SERVICE THE SWITCH RECALL AND WANT ME TO PAY$350 WIRING PROBLEM. HELP PLEASE.
Incident date: Oct 10, 2017
HEATER BLOWER MOTOR WIRING HARNESS IS MELTED AND GM KNOWS ABOUT THESE FIRE HAZARD'S THAT THREATEN THE LIVES OF OCCUPANTS. MY17 YR OLD DAUGHTER BABYSITS OUR 13 MONTH OLD NEPHEW. IT'S AT INTEGRITY GM OF CHATTANOOGA. THEY REFUSE TO SERVICE THE SWITCH RECALL AND WANT ME TO PAY$350 WIRING PROBLEM. HELP PLEASE.
Incident date: Jan 10, 2017
TAKATA RECALL WAS NOTIFIED OF THE TAKATA AIRBAG RECALL (NHTSA RECALL 17V006; MANUFACTUR RECALL NUMBER N162017009) ON JANUARY 10, 2017. IT IS CURRENTLY OCTOBER 28, 2017.I HAVE TRIED CALLING MY LOCAL DEALERSHIP NUMEROUS TIMES OVER THE LAST 10 MONTHS, YET THEY CONTINUE TO CLAIM A FIX IS STILL NOT AVAILABLE. AND THAT FOR SAFETY REASONS, I SHOULD NOT HAVE A PASSENGER IN THE FRONT PASSENGER SEAT. ... Read more
Incident date: Jan 1, 2017
TAKATA INFLATORS: NO REMEDY FROM GM YET.
Incident date: Oct 26, 2017
MY CHECK AIR BAG SYSTEM LIGHT COMES ON AND MY STERRING IS MAKING A LOUD SQUICKING NOICE WHEN TURNING CORNERS
Incident date: Oct 26, 2017
MY CHECK AIR BAG SYSTEM LIGHT COMES ON AND MY STERRING IS MAKING A LOUD SQUICKING NOICE WHEN TURNING CORNERS
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME A... Read more
Incident date: Jan 10, 2017
TAKATA RECALL. GM SENT A RECALL NOTICE TO ME BACK IN JANUARY 2017 ABOUT THE AIRBAG ISSUE, BUT NOW ALMOST 11 MONTHS LATER THEY STILL HAVE NOT STARTED FIXING THE PROBLEM AND WHEN I CALLED TODAY THEY STILL GIVE ME THE SAME STORY ABOUT INVESTIGATING THE BEST SOLUTIONS FOR THE PROBLEM AND CAN PROVIDE NO DATE WHEN THEY WILL ACTUALLY START FIXING THE PROBLEM. THE REPRESENTATIVE CLAIMS MY CAR IS "SAFE' TO... Read more
Incident date: Oct 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BAUMANN AUTO CENTER, 625 SE CATAWBA RD, PORT CLINTON, OH 43452 (419) 967-6085) WAS CONTACTED A... Read more
Incident date: Oct 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUMMERS BUICK GMC (1000 PIKE ST, MARRIETTA, OH 45750; 740-373-0635) AND WAS INFORMED... Read more
Incident date: Mar 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (SUTLIFF CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA, 17104) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. T... Read more
Incident date: Mar 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (SUTLIFF CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA, 17104) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. T... Read more
Incident date: Oct 26, 2017
TAKATA RECALL: MY CAR HAS BEEN RECALLED SINCE JANUARY 2017 AND THE PONTIAC DEALERSHIP STILL HAS NO PARTS AND/OR REMEDY IN ORDER TO FIX THE RECALL. IT HAS BEEN 9 MONTHS AND THEY STILL ARE UNABLE TO ADDRESS THE RECALL. OBVIOUSLY I DON'T WANT ANYONE TO BE INJURED WHILE IN MY VEHICLE SHOULD THE AIRBAGS DEPLOY! I PUT TODAY'S DATE IN THE BOX AT THE BOTTOM OF THIS PAGE (EVEN THOUGH I DIDN'T HAVE AN ACCI... Read more
Incident date: Oct 26, 2017
TAKATA RECALL-SAFETY RECALL NOTICE AS OF JANUARTY 2017, PARTS ARE STILL NOT AVAILABLE (AFTER AT LEAST 12 DEATHS) OCTOBER 3017 WHEN I RECEIVED A NOTICE OF CHAPTER 11 FILINGS BY TAKATA THAT STATED TO CALL MY LOCAL GM DEALERSHIP FOR FREE REPLACEMENT. ALL CALLS MADE TO TK HOLDINGS, AIRBAGRECALL AND THE NTSB JUST KEEP SAYING TO CALL EACH OTHER SO I'M GOING IN CIRCLES WITH RECORDINGS.
Incident date: Feb 1, 2017
STILL WAITING FOR PARTS IN ILLINOIS AND I CANNOT HAVE A PASSENGER IN THE FRONT SEAT UNTIL DEALERSHIP HAS THE PARTS TO FIX.
Incident date: Jan 10, 2017
"TAKATA RECALL", I HAVE CONTACT THE DEALERSHIP MORE THAN 5 TIMES AND THEY KEEP STATED THE PART HAS YET TO ARRIVE AND THEY WILL CONTACT ME WHEN IT ARRIVES. HOW LONG SHOULD I HAVE TO WAIT? OR JUST GET KILLED BY THE AIRBAG.
Incident date: Jan 31, 2017
TAKATA RECALL - MY CAR WAS PART OF THE JANUARY 2017 TAKATA RECALL. AS OF OCTOBER 26, 2017 NO REMEDY FOR THIS RECALL IS AVAILABLE. MY CAR SITS IN THE GARAGE AS IT IS NOT FEASIBLE FOR A FAMILY TO USE A CAR WITHOUT OCCUPYING THE FRONT PASSENGER SEAT. DURING THE SUMMER, I ASKED GM FOR A LOANER CAR FOR A FAMILY ROAD TRIP. THEY REFUSED TO HELP OFFERING NO FURTHER INFORMATION BEYOND THAT THE FRONT PA... Read more
Incident date: Jul 10, 2017
WE HAVE CONTACTED THE 1-800 NUMBER ON SEVERAL LOCATIONS ONLY TO BE LEFT ON HOLD OR A MESSAGE WAS TAKEN AND WE WERE TOLD THAT SOMEONE WOULD RETURN A CALL WHEN THE PART WAS AVAILABLE. THE CAR SAT AT BOHN GMC LOCATED AT 3801 LAPALCO, MARRERO, LA FOR ALMOST A WHOLE DAY AND NO WORK WAS EVER DONE ON THE VEHICLE TO REPLACE THE AIR BAG. WE WERE NEVER CONTACTED WHEN THE "PART" WAS AVAILABLE. WE BOUGHT T... Read more
Incident date: May 7, 2017
CAR MONITOR INDICATE CHECK AIR BAG. PROBLEM FOR REMOVE THE KEY FROM IGNITION SWITCH, THE CAR LOSS A LOT POWER STEERING. WHEN I APPLY THE BREAK THE DIRECTION VIBRATE A LOT AND MAKE NOISE
Incident date: May 7, 2017
CAR MONITOR INDICATE CHECK AIR BAG. PROBLEM FOR REMOVE THE KEY FROM IGNITION SWITCH, THE CAR LOSS A LOT POWER STEERING. WHEN I APPLY THE BREAK THE DIRECTION VIBRATE A LOT AND MAKE NOISE
Incident date: May 7, 2017
CAR MONITOR INDICATE CHECK AIR BAG. PROBLEM FOR REMOVE THE KEY FROM IGNITION SWITCH, THE CAR LOSS A LOT POWER STEERING. WHEN I APPLY THE BREAK THE DIRECTION VIBRATE A LOT AND MAKE NOISE
Incident date: Sep 13, 2017
THE IGNITION SYSTEM OR SENSOR DOESN'T WORK.SOME TIME IT WANT START.AFTER WAITING FOR THE SECURITY LIGHT QUICK FLASHING IT WILL START SOMETIME.
Incident date: Sep 12, 2017
MY CAR WHICH WAS PREVIOUSLY OWNED BY MY PARENTS WAS TAKEN IN FOR A RECALL OF THE SHIFT CABLE. SINCE THE REPAIR OF THE SHIFT CABLE IT HAS BROKEN TWO MORE TIMES. ONCE WHILE IN MOTION TO PARK IN A DRIVEWAY WHERE MY HUSBAND ALMOST DROVE INTO THE GARAGE, THE OTHER TIME IT BROKE ABOUT A YEAR AND A HALF LATER WHILE I WAS PARKING IT IN A PARKING LOT THE CAR LUNGED FORWARD ALMOST HITTING THE CAR IN FRONT. ... Read more
Incident date: Mar 1, 2017
TAKATA AIRBAGS. STILL HAS NOT BEEN FIXED. NO AIR BAGS AVAILABLE.
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SERPENTINI CHEVROLET OF STRONGSVILLE, 15303 ROYALTON RD, STRONGSVILLE, OH 44136) AND W... Read more
Incident date: Feb 15, 2017
TAKATA RECALL I HAVE BEEN WAITING FOR A REPLACEMENT OF AIR BAG FOR 8 MONTHS !!! I NEED THE PASSENGER SEAT TO BE ABLE TO BE USED !!!
Incident date: Mar 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (KUNES COUNTRY AUTO GROUP OF MACOMB, 3200 E JACKSON ST, MACOMB, IL, 61455) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NO... Read more
Incident date: Oct 24, 2017
TAKATA RECALL. THE RECALL NOTICE APPEARED IN MARCH 2017. I WAS TOLD I WOULD BE CONTACTED WHEN REPLACEMENT PARTS WERE AVAILABLE. MY FOLLOW UP CALLS TO MY DEALER INDICATED THAT PARTS HAD NOT BECOME AVAILABLE. IT IS NOT FEASIBLE FOR ME TO CONTINUE AVOIDING THE USE OF THE PASSENGER SEAT. I PUT MY PASSENGERS AT RISK. THE PARTS ARE STILL NOT AVAILABLE AS OF 10-24-17. I WOULD LIKE THE MANUFACTURER OF... Read more
Incident date: Oct 10, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A POPPING NOISE COMING FROM THE STEERING. ON SEVERAL OCCASIONS, THE STEERING WAS DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE ISSUE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE... Read more
Incident date: Oct 1, 2015
TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE THIS PROBLEM CAME TO LIGHT. I FIND IT UNACCEPTABLE THAT GM HAS YET TO HAVE A FIX FOR IT. I HAVE CALLED TWO GM DEALERSHIPS ABOUT THIS. I HAVE ALREADY RECEIVED TAKATA CHAPTER 11 INFORMATION. IS GM WAITING UNTIL THEY SEE HOW THAT SHAKES OUT? I WOULD THINK GM WOULD WANT TO TAKE CARE OF THIS IMMEDIATELY TO MITIGATE FUTURE LAW SUITS AGAINST THEM.