Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jan 10, 2017
TAKATA RECALL. GM SENT A RECALL NOTICE TO ME BACK IN JANUARY 2017 ABOUT THE AIRBAG ISSUE, BUT NOW ALMOST 11 MONTHS LATER THEY STILL HAVE NOT STARTED FIXING THE PROBLEM AND WHEN I CALLED TODAY THEY STILL GIVE ME THE SAME STORY ABOUT INVESTIGATING THE BEST SOLUTIONS FOR THE PROBLEM AND CAN PROVIDE NO DATE WHEN THEY WILL ACTUALLY START FIXING THE PROBLEM. THE REPRESENTATIVE CLAIMS MY CAR IS "SAFE' TO... Read more
Incident date: Oct 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BAUMANN AUTO CENTER, 625 SE CATAWBA RD, PORT CLINTON, OH 43452 (419) 967-6085) WAS CONTACTED A... Read more
Incident date: Oct 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUMMERS BUICK GMC (1000 PIKE ST, MARRIETTA, OH 45750; 740-373-0635) AND WAS INFORMED... Read more
Incident date: Mar 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (SUTLIFF CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA, 17104) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. T... Read more
Incident date: Mar 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (SUTLIFF CHEVROLET, 1251 PAXTON ST, HARRISBURG, PA, 17104) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. T... Read more
Incident date: Oct 26, 2017
TAKATA RECALL: MY CAR HAS BEEN RECALLED SINCE JANUARY 2017 AND THE PONTIAC DEALERSHIP STILL HAS NO PARTS AND/OR REMEDY IN ORDER TO FIX THE RECALL. IT HAS BEEN 9 MONTHS AND THEY STILL ARE UNABLE TO ADDRESS THE RECALL. OBVIOUSLY I DON'T WANT ANYONE TO BE INJURED WHILE IN MY VEHICLE SHOULD THE AIRBAGS DEPLOY! I PUT TODAY'S DATE IN THE BOX AT THE BOTTOM OF THIS PAGE (EVEN THOUGH I DIDN'T HAVE AN ACCI... Read more
Incident date: Oct 26, 2017
TAKATA RECALL-SAFETY RECALL NOTICE AS OF JANUARTY 2017, PARTS ARE STILL NOT AVAILABLE (AFTER AT LEAST 12 DEATHS) OCTOBER 3017 WHEN I RECEIVED A NOTICE OF CHAPTER 11 FILINGS BY TAKATA THAT STATED TO CALL MY LOCAL GM DEALERSHIP FOR FREE REPLACEMENT. ALL CALLS MADE TO TK HOLDINGS, AIRBAGRECALL AND THE NTSB JUST KEEP SAYING TO CALL EACH OTHER SO I'M GOING IN CIRCLES WITH RECORDINGS.
Incident date: Feb 1, 2017
STILL WAITING FOR PARTS IN ILLINOIS AND I CANNOT HAVE A PASSENGER IN THE FRONT SEAT UNTIL DEALERSHIP HAS THE PARTS TO FIX.
Incident date: Jan 10, 2017
"TAKATA RECALL", I HAVE CONTACT THE DEALERSHIP MORE THAN 5 TIMES AND THEY KEEP STATED THE PART HAS YET TO ARRIVE AND THEY WILL CONTACT ME WHEN IT ARRIVES. HOW LONG SHOULD I HAVE TO WAIT? OR JUST GET KILLED BY THE AIRBAG.
Incident date: Jan 31, 2017
TAKATA RECALL - MY CAR WAS PART OF THE JANUARY 2017 TAKATA RECALL. AS OF OCTOBER 26, 2017 NO REMEDY FOR THIS RECALL IS AVAILABLE. MY CAR SITS IN THE GARAGE AS IT IS NOT FEASIBLE FOR A FAMILY TO USE A CAR WITHOUT OCCUPYING THE FRONT PASSENGER SEAT. DURING THE SUMMER, I ASKED GM FOR A LOANER CAR FOR A FAMILY ROAD TRIP. THEY REFUSED TO HELP OFFERING NO FURTHER INFORMATION BEYOND THAT THE FRONT PA... Read more
Incident date: Jul 10, 2017
WE HAVE CONTACTED THE 1-800 NUMBER ON SEVERAL LOCATIONS ONLY TO BE LEFT ON HOLD OR A MESSAGE WAS TAKEN AND WE WERE TOLD THAT SOMEONE WOULD RETURN A CALL WHEN THE PART WAS AVAILABLE. THE CAR SAT AT BOHN GMC LOCATED AT 3801 LAPALCO, MARRERO, LA FOR ALMOST A WHOLE DAY AND NO WORK WAS EVER DONE ON THE VEHICLE TO REPLACE THE AIR BAG. WE WERE NEVER CONTACTED WHEN THE "PART" WAS AVAILABLE. WE BOUGHT T... Read more
Incident date: May 7, 2017
CAR MONITOR INDICATE CHECK AIR BAG. PROBLEM FOR REMOVE THE KEY FROM IGNITION SWITCH, THE CAR LOSS A LOT POWER STEERING. WHEN I APPLY THE BREAK THE DIRECTION VIBRATE A LOT AND MAKE NOISE
Incident date: May 7, 2017
CAR MONITOR INDICATE CHECK AIR BAG. PROBLEM FOR REMOVE THE KEY FROM IGNITION SWITCH, THE CAR LOSS A LOT POWER STEERING. WHEN I APPLY THE BREAK THE DIRECTION VIBRATE A LOT AND MAKE NOISE
Incident date: May 7, 2017
CAR MONITOR INDICATE CHECK AIR BAG. PROBLEM FOR REMOVE THE KEY FROM IGNITION SWITCH, THE CAR LOSS A LOT POWER STEERING. WHEN I APPLY THE BREAK THE DIRECTION VIBRATE A LOT AND MAKE NOISE
Incident date: Sep 13, 2017
THE IGNITION SYSTEM OR SENSOR DOESN'T WORK.SOME TIME IT WANT START.AFTER WAITING FOR THE SECURITY LIGHT QUICK FLASHING IT WILL START SOMETIME.
Incident date: Sep 12, 2017
MY CAR WHICH WAS PREVIOUSLY OWNED BY MY PARENTS WAS TAKEN IN FOR A RECALL OF THE SHIFT CABLE. SINCE THE REPAIR OF THE SHIFT CABLE IT HAS BROKEN TWO MORE TIMES. ONCE WHILE IN MOTION TO PARK IN A DRIVEWAY WHERE MY HUSBAND ALMOST DROVE INTO THE GARAGE, THE OTHER TIME IT BROKE ABOUT A YEAR AND A HALF LATER WHILE I WAS PARKING IT IN A PARKING LOT THE CAR LUNGED FORWARD ALMOST HITTING THE CAR IN FRONT. ... Read more
Incident date: Mar 1, 2017
TAKATA AIRBAGS. STILL HAS NOT BEEN FIXED. NO AIR BAGS AVAILABLE.
Incident date: Jan 9, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SERPENTINI CHEVROLET OF STRONGSVILLE, 15303 ROYALTON RD, STRONGSVILLE, OH 44136) AND W... Read more
Incident date: Feb 15, 2017
TAKATA RECALL I HAVE BEEN WAITING FOR A REPLACEMENT OF AIR BAG FOR 8 MONTHS !!! I NEED THE PASSENGER SEAT TO BE ABLE TO BE USED !!!
Incident date: Mar 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (KUNES COUNTRY AUTO GROUP OF MACOMB, 3200 E JACKSON ST, MACOMB, IL, 61455) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NO... Read more
Incident date: Oct 24, 2017
TAKATA RECALL. THE RECALL NOTICE APPEARED IN MARCH 2017. I WAS TOLD I WOULD BE CONTACTED WHEN REPLACEMENT PARTS WERE AVAILABLE. MY FOLLOW UP CALLS TO MY DEALER INDICATED THAT PARTS HAD NOT BECOME AVAILABLE. IT IS NOT FEASIBLE FOR ME TO CONTINUE AVOIDING THE USE OF THE PASSENGER SEAT. I PUT MY PASSENGERS AT RISK. THE PARTS ARE STILL NOT AVAILABLE AS OF 10-24-17. I WOULD LIKE THE MANUFACTURER OF... Read more
Incident date: Oct 10, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS A POPPING NOISE COMING FROM THE STEERING. ON SEVERAL OCCASIONS, THE STEERING WAS DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE ISSUE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE... Read more
Incident date: Oct 1, 2015
TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE THIS PROBLEM CAME TO LIGHT. I FIND IT UNACCEPTABLE THAT GM HAS YET TO HAVE A FIX FOR IT. I HAVE CALLED TWO GM DEALERSHIPS ABOUT THIS. I HAVE ALREADY RECEIVED TAKATA CHAPTER 11 INFORMATION. IS GM WAITING UNTIL THEY SEE HOW THAT SHAKES OUT? I WOULD THINK GM WOULD WANT TO TAKE CARE OF THIS IMMEDIATELY TO MITIGATE FUTURE LAW SUITS AGAINST THEM.
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARDINAL BUICK GMC (3800 IL-15, BELLEVILLE, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILA... Read more
PONTIAC
GRAND PRIX
(2007) — EXTERIOR LIGHTING
Oct 23, 2017
Incident date: Aug 25, 2016
THE IGNITION SWITCH WAS HARD TO CRANK HAD TO WIGGLE IT A FEW TIMES BUT THEY FIX THE RECALL AND MY BRAKES SYSTEM IS NOT RIGHT EVERY TIME I SWITCH BRAKE PADS OUT IT STILL DOESNT DO ANY GOOD AND DO TO THE BRAKES I HAD A FENDER BENDER BUT I FIX IT OUT OF POCKET BRAKES STILL GO TO FLOOR AND MY LIGHTS WENT OUT LIKE IT A SHORTAGE SO I GOT THEM RIG SO THAT THEY WILL WORK
Crash
PONTIAC
GRAND PRIX
(2007) — SERVICE BRAKES
Oct 23, 2017
Incident date: Aug 25, 2016
THE IGNITION SWITCH WAS HARD TO CRANK HAD TO WIGGLE IT A FEW TIMES BUT THEY FIX THE RECALL AND MY BRAKES SYSTEM IS NOT RIGHT EVERY TIME I SWITCH BRAKE PADS OUT IT STILL DOESNT DO ANY GOOD AND DO TO THE BRAKES I HAD A FENDER BENDER BUT I FIX IT OUT OF POCKET BRAKES STILL GO TO FLOOR AND MY LIGHTS WENT OUT LIKE IT A SHORTAGE SO I GOT THEM RIG SO THAT THEY WILL WORK
Crash
PONTIAC
GRAND PRIX
(2007) — STRUCTURE:BODY
Oct 23, 2017
Incident date: Aug 25, 2016
THE IGNITION SWITCH WAS HARD TO CRANK HAD TO WIGGLE IT A FEW TIMES BUT THEY FIX THE RECALL AND MY BRAKES SYSTEM IS NOT RIGHT EVERY TIME I SWITCH BRAKE PADS OUT IT STILL DOESNT DO ANY GOOD AND DO TO THE BRAKES I HAD A FENDER BENDER BUT I FIX IT OUT OF POCKET BRAKES STILL GO TO FLOOR AND MY LIGHTS WENT OUT LIKE IT A SHORTAGE SO I GOT THEM RIG SO THAT THEY WILL WORK
Crash
Incident date: Jan 9, 2017
SHUDDER AT LIGHT TO MODERATE ACCELERATION
Incident date: Aug 31, 2017
I TOOK MY SOLSTICE TO HIESTER CHEVROLET IN LILLINGTON, NC FOR NHTSA RECALL NUMBER 17V061 AND WAS TOLD THERE WAS NOTHING THEY COULD DO.
Incident date: Oct 12, 2017
A COMPLIANT ABOUT A RECALL. A FEW MONTHS AGO, MY SON TOOK THE 2006 PONTIAC VIBE INTO A CHEVROLET DEALER IN MAYFIELD, KENTUCKY FOR A RECALL. YOUR RECORDS SHOULD SHOW WHAT WAS DONE. I DO NOT HAVE ACCESS TO CLOSED RECALLS. A FEW DAYS LATER THE AIR BAG LIGHT CAME ON AND I JUST GOT THOUGH TAKING THE VIBE INTO A DEALERSHIP A WEEK AGO, COURTESY BUICK. THEY SAID IT NEEDED A COMMUNICATION MODULE 1.5/6583.... Read more
Incident date: Aug 19, 2015
I JUST WISH TO INFORM YOU THAT THIS CAR WAS TRADED IN AT BASIL GM IN FREDONIA NYY THIS WAS IN AUG. 2015. I APPROACHED THEM BUT I STILL KEEP GETTING THESE RECALLS.
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SULLIVAN BUICK GMC, 777 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004) WAS CONTACTED AND CONFIRMED ... Read more
Incident date: Oct 19, 2017
TAKATA RECALL: THE MANUFACTURER HAS NOT REMEDIED SAFETY RECALL 17V006 FOR MY VEHICLE IN A TIMELY MANNER AND HAS NOT PROVIDED ANY UPDATES ON WHEN THE REMEDY WOULD BE AVAILABLE.
Incident date: Oct 5, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING APPROXIMATELY 55-60 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT PERFORMED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS VERY DIFFICULT TO MANEUVER WHENEVER THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS... Read more
Incident date: Oct 18, 2017
RECALL 13036 INCLUDING SPECIAL COVERAGE 16188 DID NOT FIX MY VEHICLE. MY VEHICLE HAS THE FOLLOWING PROBLEMS... -SERVICE BRAKE LAMPS ILLUMINATE WHEN THE SERVICE BRAKES ARE NOT BEING APPLIED -SERVICE BRAKE LAMPS WILL NOT ILLUMINATE WHEN THE SERVICE BRAKES ARE APPLIED -CRUISE CONTROL WILL NOT ENGAGE (THE ABOVE CONDITIONS HAVE HAPPENED WHEN THE CAR IS IN MOTION, STATIONARY, ON STREETS, HIGHWAYS... Read more
Incident date: Oct 18, 2017
RECALL 13036 INCLUDING SPECIAL COVERAGE 16188 DID NOT FIX MY VEHICLE. MY VEHICLE HAS THE FOLLOWING PROBLEMS... -SERVICE BRAKE LAMPS ILLUMINATE WHEN THE SERVICE BRAKES ARE NOT BEING APPLIED -SERVICE BRAKE LAMPS WILL NOT ILLUMINATE WHEN THE SERVICE BRAKES ARE APPLIED -CRUISE CONTROL WILL NOT ENGAGE (THE ABOVE CONDITIONS HAVE HAPPENED WHEN THE CAR IS IN MOTION, STATIONARY, ON STREETS, HIGHWAYS... Read more
Incident date: Oct 18, 2017
RECALL 13036 INCLUDING SPECIAL COVERAGE 16188 DID NOT FIX MY VEHICLE. MY VEHICLE HAS THE FOLLOWING PROBLEMS... -SERVICE BRAKE LAMPS ILLUMINATE WHEN THE SERVICE BRAKES ARE NOT BEING APPLIED -SERVICE BRAKE LAMPS WILL NOT ILLUMINATE WHEN THE SERVICE BRAKES ARE APPLIED -CRUISE CONTROL WILL NOT ENGAGE (THE ABOVE CONDITIONS HAVE HAPPENED WHEN THE CAR IS IN MOTION, STATIONARY, ON STREETS, HIGHWAYS... Read more
Incident date: Jan 22, 2017
TAKATA RECALL I DID RECEIVE NOTICE ON THIS RECALL AND TOOK IT TO GMC DEALER AND THAT PERSON TOLD ME I COULDN'T DO ANYTHING UNTIL I RECEIVE NOTICE TO BRING THE CAR BACK FOR REPAIR AND NEVER RECEIVED THAT NOTICE
Incident date: Mar 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 7/31/18*JB
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CHAMPION CHEVROLET BUICK GMC, 502 S 1ST ST, LA GRANGE, KY 40031) AND WAS INFORMED THAT... Read more
Incident date: Oct 18, 2017
TAKATA RECALL - WE WERE NOTIFIED IN MARCH, 2017 THAT A RECALL ON THE FRONT AIRBAGS WAS PENDING. AS OF 10/18/2017, SEVEN MONTHS LATER, THE RECALL IS STILL PENDING. WHEN WILL IT BE COMPLETED?
Incident date: Mar 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT ALL LETTERS WOULD GO OUT AT THE END O... Read more
Incident date: Oct 15, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK AND BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE POWER STEERING PUMP WAS REPLACED. THE CONTACT ALSO STATED THAT THE MECHANIC CHECKED THE WIRING AND THE FUSES; HOWEVER, WHEN T... Read more
Incident date: Oct 12, 2017
HEADLIGHT AND TAIL LIGHTS KEEP BLOWING OUT
Incident date: Oct 12, 2017
HEADLIGHT AND TAIL LIGHTS KEEP BLOWING OUT
Incident date: Oct 12, 2017
I STARTED MY CAR ON A COOL MORNING (60+ DEGREES) FROM PARKING OVERNIGHT AND PROCEEDED TO THE HIGHWAY. I HAS TO MAKE A RIGHT TURN ONTO THE HIGHWAY AND STEERED RIGHT WITHOUT ACTUALLY PROCEEDING, WAITING FOR A VEHICLE TO PASS. THE MOMENT I STARTED TO PROCEED, MY STEERING LOCKED AND A SIGN CAME UP INDICATING POWER STEERING. I HAD TO USE ALL MY POWER TO ALIGN THE VEHICLE, WITH MORE VEHICLES PILING UP ... Read more
Incident date: Oct 12, 2017
THE STEERING IN MY CAR STARTED TOSSING ME FROM SIDE TO SIDE. I FORTUNATELY WAS ABLE TO GET IT TO A SHOP 1 MILE AWAY ONLY TO FIND OUT THE SENSOR KIT AND MODULE KIT (STEERING ASSIST) NEEDED TO BE REPLACED. PONTIAC HAD A RECALL ON THIS MAKE AND MODEL BUT MY VIN NUMBER WAS NOT ONE OF THEM. UPON FURTHER INVESTIGATION THERE HAS BEEN 404 COMPLAINTS FOR THIS EXACT REASON. THIS COULD END UP COSTING SOME... Read more