Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Aug 1, 2017
ON THE FIRST RECALL FOR AIRBAG I TOOK MY CAR TO THE DEALERSHIP FOR THE AIRBAG REPLACE AND NOW THE AIRBAG AND ENGINE LIGHT IS ON ALL AT ALL THE TIME. WHY?
Incident date: Aug 1, 2017
ON THE FIRST RECALL FOR AIRBAG I TOOK MY CAR TO THE DEALERSHIP FOR THE AIRBAG REPLACE AND NOW THE AIRBAG AND ENGINE LIGHT IS ON ALL AT ALL THE TIME. WHY?
Incident date: Mar 1, 2017
TAKATA RECALL - I HAVE THE RECALL NOTICE FROM GM (MARCH 2017). THEN I RECEIVED THE TAKATA BANKRUPTCY NOTICE (NOVEMBER 2017). I WENT TO THE DEALER AND THEY SHOW IN THE COMPUTER THE RECALL AND THE STATUS IS PENDING AS THERE ARE NO REPLACEMENT PARTS. THERE HAVE BEEN RELATED DEATHS WITH THIS AND I AM SUPPOSED TO KEEP DRIVING IT. THERE IS NO SOLUTION, AND NO MONEY TO RETURN AS OF YET TO FIX THIS. ... Read more
Incident date: Nov 15, 2017
POWER STEERING LIGHT ON WHEEL WON'T TURN AND ELECTRICAL SPARKING SOUNDS COMING FROM THE STEERING WHEEL. STEERING WHEEL SHAKES AND CLICKS WHEN CAR NOT IN MOTION.
Incident date: Nov 15, 2017
POWER STEERING LIGHT ON WHEEL WON'T TURN AND ELECTRICAL SPARKING SOUNDS COMING FROM THE STEERING WHEEL. STEERING WHEEL SHAKES AND CLICKS WHEN CAR NOT IN MOTION.
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VALLEY BUICK GMC, 7500 145TH ST W, APPLE VALLEY, MN 55124) WAS CONTACTED AND CONFIRMED THAT THE PARTS W... Read more
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL FOR THE PASSENGER AIR BAG. THE VEHICLE WAS REPAIRED; HOWEVER, THE AIR BAG WARNING INDICATOR WAS STILL ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COULTER CADILLAC PHOENIX (1188 EAST CAMELBACK RD, PHOENIX, AZ 85014; 602-264-1188), BUT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE ILLUMINATION. THE CONT... Read more
Incident date: Aug 21, 2010
NO INCIDENT. JUST HAVE BEEN TRYING TO RESOLVE AN ISSUE THAT HAS RENDERED MY CAR UNABLE TO HAVE ANY OTHER PERSON IN IT AS THE BACK SEAT IS FILLED WITH 2 CAR SEATS. PONTIAC RECALL LETTER FROM 3/2017 SAID TO CONTACT THE CUSTOMER ASSISTANCE CENTER & THEY WERE NO HELP. CALLED AGAIN 10/2017 & THEY BASICALLY SAID THEY WOULD GET TO IT WHEN THEY COULD. CALLED THE NHTSA ON 5/17 & THEY WERE NO HELP. CALLE... Read more
Incident date: Nov 3, 2017
FUEL LEAK SEEPAGE FROM TOP OF TANK/FUEL PUMP
Incident date: Jul 18, 2017
TAKATA RECALL. BEEN WAITING FOR 6 MONTHS OR MORE FOR THE PARTS TO COME IN FROM DEALERSHIP..BACKORDER.
Incident date: Mar 1, 2017
TAKATA RECALL- I WAS INFORMED OF THE TAKATA AIRBAG RECALL MARCH 2017 AND I CAN`T GET IT FIXED. I`M FEARFUL OF WHAT COULD HAPPEN. I CALLED MY DEALERSHIP AND ASKED IF THEY WOULD DISABLE THE AIRBAG AND I WAS TOLD THEY COULDN`T BECAUSE IT IS ILLEGAL YET I SAW NEWS STORIES WHERE TOYOTA SAID THEY ARE GOING TO DISABLE AIRBAGS IF REPLACEMENTS AREN`T AVAILABLE. I JUST WANT IT FIXED/DISABLED SO I DON`T HAVE... Read more
Incident date: Jan 1, 2017
WHY CAN'T THEY PROVIDE THE NEEDED REPAIR IT'S BEEN ALMOST 1 YEAR. MY FAMILY IS IN DANGER.
Incident date: Jan 10, 2017
TAKATA RECALL. IT'S APPROACHING A YEAR ON THIS DANGEROUS RECALL. PLEASE STEP IN AND DEMAND THAT REMEDIES BECOME AVAILABLE.
Incident date: Jan 10, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RILEY CHEVROLET BUICK GMC CADILLAC, 2033 CHRISTY DRIVE, JEFFERSON CITY, MO 65101) AND ... Read more
Incident date: Nov 8, 2017
TAKATA RECALL - HAVE OWNED THIS CAR SINCE 2009 AND WAS NOT AWARE OF THE PROBLEM UNTIL THE BEGINNING OF THIS YEAR. THERE IS CURRENTLY NO FIX TO THE PROBLEM AND I HAVE BEEN TOLD NOT TO RIDE IN THE PASSENGER SEAT. I HAVE BEEN RIDING IN THE PASSENGER SEAT SINCE 2009 AND THAT RESPONSE TO THE PROBLEM IS TOTALLY INADEQUATE. IT'S ALMOST A YEAR SINCE THE ORIGINAL NOTIFICATION AND THERE IS STILL NO FIX. ... Read more
Incident date: Aug 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. IN ADDITION, THE MANUFACTURER STATED THAT THE REMEDY FOR THE RECALL WAS STILL UNDER DEVELOPMENT MONTHS LATER. THE DEALER WHERE THE VEHICLE WAS PURCHASED ... Read more
Incident date: Nov 5, 2017
ON 11/5/17 MY 2007 PONTIAC STEERING LOCKED AND I WAS IN A MAJOR CAR CRASH. THE STEERING LOCKED AS I TRIED TO LEAVE A GAS STATION AFTER GIVING A STRANDED PERSON A JUMP. I TURNED CAR OFF AND BACK ON AND IT WAS FINE. PROCEEDED HOME AND GOT ON THE HIGHWAY, AFTER DRIVING ABOUT 45 MINUTES THE STEERING LOCKED AGAIN AS I WAS CHANGING LANES, I HIT THE BACK OF A TRUCK AND MY CAR LOST CONTROL. MY CAR WENT A... Read more
Crash
1 injured
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING
Nov 8, 2017
Incident date: Nov 8, 2017
I WAS DRIVING AT DARK HOURS WITH HEADLIGHTS ON AND LIGHTS JUST WENT OUT. TURNED ON BRIGHT LIGHTS AND THE LIGHTS WORKED. TURNED BACK TO DIM AND LIGHTS WORKED FOR ABOUT HALF A MILE.LIGHTS WENT OUT AGAIN TURNED ON BRIGHTS AND SAME THING AS BEFORE THE LIGHTS WORKED. I THOUGHT I SEEN SOMEWHERE A RECALL WAS ISSUED FOR THIS PROBLEM. I GUESS I DIDNT.
PONTIAC
GRAND PRIX
(2008) - VISIBILITY/WIPER
Nov 8, 2017
Incident date: Nov 8, 2017
I WAS DRIVING AT DARK HOURS WITH HEADLIGHTS ON AND LIGHTS JUST WENT OUT. TURNED ON BRIGHT LIGHTS AND THE LIGHTS WORKED. TURNED BACK TO DIM AND LIGHTS WORKED FOR ABOUT HALF A MILE.LIGHTS WENT OUT AGAIN TURNED ON BRIGHTS AND SAME THING AS BEFORE THE LIGHTS WORKED. I THOUGHT I SEEN SOMEWHERE A RECALL WAS ISSUED FOR THIS PROBLEM. I GUESS I DIDNT.
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
Nov 8, 2017
Incident date: Nov 8, 2017
I WAS DRIVING AT DARK HOURS WITH HEADLIGHTS ON AND LIGHTS JUST WENT OUT. TURNED ON BRIGHT LIGHTS AND THE LIGHTS WORKED. TURNED BACK TO DIM AND LIGHTS WORKED FOR ABOUT HALF A MILE.LIGHTS WENT OUT AGAIN TURNED ON BRIGHTS AND SAME THING AS BEFORE THE LIGHTS WORKED. I THOUGHT I SEEN SOMEWHERE A RECALL WAS ISSUED FOR THIS PROBLEM. I GUESS I DIDNT.
PONTIAC
GRAND PRIX
(1999) - ENGINE
Nov 8, 2017
Incident date: Sep 2, 2013
TL* THE CONTACT OWNED A 1999 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS IN A PARKING SPACE IN A LOT, IT ERUPTED INTO FLAMES UNDER THE HOOD NEAR THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO A YARD. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE CONTACT RECE... Read more
Fire
Incident date: Nov 1, 2017
FUEL PUMP ASSEMBLY PORT DEVELOPED A CRACK, RESULTING IN FUEL LEAKING FROM THE AREA. A VERY STRONG FUEL ODOR WAS NOTICED WHEN BEING DRIVEN OR PARKED, WITH SLIGHT DRIPS SOMETIMES NOTICED ON THE GARAGE FLOOR. THE ODOR WAS SO STRONG THAT IT WAS EVEN NOTICEABLE IN THE LIVING AREAS FROM SIMPLY ENTERING AND LEAVING THE GARAGE. IF AN IGNITION SOURCE WERE PRESENT, A VEHICLE FIRE COULD HAVE OCCURRED, A SER... Read more
Incident date: Oct 28, 2017
I WAS DRIVING MY PONTIAC G6 THROUGH MY NEIGHBORHOOD AROUND 30-35 MPH COMING DOWN A HILL THE STEERING WHEEL STARTED TO SHAKE RAPIDLY WHERE I COMPLETELY LOST CONTROL OF THE VEHICLE THEN IT PULLS TO THE RIGHT AND HITS A PARK VAN. THE AIR BAGS DEPLOYED, AND I GET SENT TO THE HOSPITAL. I'M NOT SURE WHAT THE REASONING OF THE CRASH BUT SOMETHING ALONG THE LINES OF THE STEERING WHEEL AND STEERIN... Read more
Crash
Incident date: Aug 16, 2017
RECALL MANUFACTURER FAILURE TO COMPLY
Crash
1 injured
Incident date: Jan 17, 2017
TAKATA RECALL. GM IS REFUSING TO FIX THIS. IT HAS BEEN 10 MONTHS. THIS IS A HUGE BURDEN TO MY FAMILY.
Incident date: Jan 10, 2017
TAKATA RECALL THE AIRBAG RECALL HAS OFFICIALLY BEEN IN EFFECT SINCE JAN 10, 2017 WITH A REMEDY NOT YET AVAILABLE. THAT IS ALMOST 10 MONTHS WITH NO REMEDY. I CANNOT USE MY CAR TO TRANSPORT MY FAMILY FROM POINT A TO POINT B WITHOUT THREAT OF BODILY HARM.
Incident date: Nov 7, 2017
I HAVE BEEN CONTACTED ABOUT THE AIRBAG RECALL, BUT THE DEALER SAYS THEY DO NOT HAVE THE PARTS NECESSARY TO DO THE RECALL AND WILL NOT HAVE THEM IN THE FORESEEABLE FUTURE!
Incident date: Nov 6, 2017
TAKATA RECALL AS OF 11/06/2017, MY DEALER REPORTS THERE IS STILL NO RESOLUTION AVAILABLE FOR MY CAR WITH REGARD TO REPLACING THE DEFECTIVE AIRBAGS.
Incident date: Mar 1, 2017
TAKATA RECALL. I AM CONTACTING YOU TODAY TO MAKE A COMPLAINT ABOUT THE FACT THAT I RECEIVED THE AIR BAG RECALL NOTICE IN MARCH 2017 AND STILL HAVE NOT BEEN ABLE TO HAVE THE REPAIR MADE BECAUSE THE PARTS ARE STILL NOT AVAILABLE. I HAVE CONTACTED PONTIAC TWICE NOW TO NO AVAIL.
Incident date: Nov 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMA... Read more
Incident date: May 1, 2016
TAKATA RECALL I WAS NOTIFIED OVER A YEAR AGO BY GM THAT MY VEHICLE IS AFFECTED BY THE TAKATA AIRBAG RECALL. I WAS TOLD THAT I WOULD SOON HAVE REPLACEMENT PARTS FOR MY VEHICLE. SEVERAL MONTHS AGO, I RECEIVED A LETTER FROM GM SAYING THAT THERE WERE NO PARTS AVAILABLE. I WAS TOLD THE SOLUTION WAS "NOT TO USE THE PASSENGER SEAT". THERE WAS NO ESTIMATED TIME WHEN PARTS WOULD BE AVAILABLE. TH... Read more
Incident date: Jan 10, 2017
TAKATA RECALL - FRONT PASSENGER AIRBAG INFLATOR
Incident date: Jan 17, 2017
TAKATA RECALL DEALER DOES NOT HAVE REMEDY FOR PASSENGER AIRBAG.
Incident date: Nov 5, 2017
TAKATA RECALL: I RECEIVED A SAFETY RECALL NOTICE IN MARCH STATING THAT THERE WAS A SAFETY RECALL WITH NO PARTS CURRENTLY AVAILABLE FOR MY VEHICLE. IT HAS BEEN EIGHT MONTHS AND THERE IS STILL NO REMEDY. I THINK THIS IS AN UNREASONABLE AMOUNT OF TIME TO ADDRESS THIS SAFETY ISSUE. IN PARTICULAR, I HAVE BEEN UNABLE TO USE MY FRONT PASSENGER SEAT THIS ENTIRE TIME AND THIS GREATLY IMPEDES MY USE OF THIS... Read more
Incident date: Nov 5, 2017
THE PASSENGER SEAT AIR BAG SENSOR IS BAD AND HAS BEEN BAD AND IT COST A LOT OF MONEY TO FIX IT AND I HAVE RESEARCHED ONLINE AND IT IS VERY COMMON ON THESE AND I THINK IT SHOULD BE RECALLED BECAUSE IT IS NOT SAFE TO NOT HAVE THE AIRBAG WORKING
Incident date: Nov 4, 2017
TAKATA RECALL. I WAS INSTRUCTED TO FILE THIS SAFETY COMPLAINT IF THE MANUFACTURER WAS UNABLE TO FIX THE DEFECTIVE AIR BAG. I CALLED OUR LOCAL DEALERSHIP AND THEY TOLD ME THEY HAVE NOT IDENTIFIED A FIX TO THE PROBLEM YET.
Incident date: Jan 10, 2017
TAKATA RECALL APPARENTLY MY RECALL STATES "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." GIVEN THE SEVERITY OF THIS RECALL, I FIND IT TROUBLING THAT NO REMEDY IS AVAILABLE NEARLY A YEAR AFTER I WAS FIRST NOTIFIED. I HAVE CONTACTED MY LOCAL DEALER AND THEY STATE THAT THEY CANNOT ACT UNTIL THE REMEDY IS IDENTIFIED. THIS MY FAMILY'S ONLY CAR AND RELY ON IT DAILY. THERE HAS BEEN NO INCIDENT YET, BUT ... Read more
Incident date: Feb 3, 2015
TL* TAKATA RECALL. THE CONTACT OWNED A 2005 PONTIAC VIBE. WHILE AT A STOP SIGNAL, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE PASSENGER'S AND DRIVER'S AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INQUIRY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMP... Read more
Crash
1 injured
Incident date: Jan 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V000060 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (WOODHOUSE BUICK IN OMAHA, NE) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PART... Read more
Incident date: Oct 20, 2017
TAKATA RECALL I RECEIVED NOTICE MANY MONTHS AGO ABOUT THIS RECALL ALONG WITH SEVERAL OTHERS. AS INSTRUCTED BY GENERAL MOTORS, I TOOK MY CAR TO THE DEALER FOR REPAIR AND REPLACEMENT AND WAS INFORMED THAT THERE IS STILL NO FIX AVAILABLE FOR THE DANGEROUS AIRBAG. I WAS WARNED IN THE NOTICE NOT TO TRANSPORT ANYONE IN THE FRONT SEAT OF MY CAR UNTIL THE AIRBAG IS REPLACED. THIS IS A GRAVE INCONVENIENCE... Read more
Incident date: Nov 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (ALBRIGHT BUICK GMC CADILLAC, 2008 N BELT HWY, ST JOSEPH, MO 64506 (816) 396-5822) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILA... Read more
Incident date: Jan 1, 2017
TAKATA AIRBAG. I HAVE A 5 PASSENGER CAR WITH 5 PEOPLE IN MY FAMILY. WE ARE UNABLE TO USE THE FRONT SEAT NOT ALLOWING US TO USE THE CAR. IT HAS BEEN 11 MONTHS FOR THIS RECALL. IT WOULD BE NICE TO BE ABLE TO TRANSPORT THE WHOLE FAMILY IN ONE CAR.
Incident date: Nov 3, 2017
TAKATA RECALL - INFORMATION SHOWS THAT "INCOMPLETE - REMEDY NOT AVAILABLE YET" .. I RECEIVED A CARD IN THE MAIL ABOUT THIS RECALL MONTHS AGO
Incident date: Feb 3, 2014
ON FEB 3 2014 I WAS IN A CAR ACCIDENT MY AIR BAG DID NOT DEPLOY CAUSING ME TO HAVE A HERNIATED DISK IN MY NECK RESULTING IN SURGERY TO PUT A PLATE AND SCREWS IN MY NECK I SUFFER FROM PAIN EVERYDAY FROM THIS.IN MY POLICE REPORT IT STATES MY AIR BAG DIDNT DEPLOYI CAR WAS TOTALED.MY CAR IS ON THE RECALL.I WAS AT A STOP LIGHT GOT REAR INDEED AND SLAMED IT IN VEHICLE IN FRONT OF ME TOTALING MY CAR.I DO... Read more
Crash
3 injured
Incident date: Oct 30, 2017
TAKATA RECALL. HAVE NOT HAD AN INCIDENT WITH AIRBAG BUT CANNOT GET A STRAIGHT ANSWER ABOUT WHAT TO DO. MY DEALER, CHESROWN IN DELAWARE OH DID NOT HAVE ANY PARTS TO FIX THE AIRBAG AS OF 10/30/17. RECEIVED A RECALL LETTER MARCH 2017 TELLING THAT MY CAR IS AFFECTED BUT NOT TO CALL DEALER AS NO PARTS AVAILABLE AT THAT TIME. NOW I HAVE A CARD FOR TK HOLDINGS, INC. TO CONTACT DEALER FOR FIX RECEI... Read more
Incident date: Nov 2, 2017
TAKATA RECALL OUR VEHICLE SEATS 5 AND OUR FAMILY HAS 5 MEMBERS. THE VENDOR HAS INSTRUCTED US TO NOT USE THE SEAT, WHICH MAKES OUR VEHICLE UNUSABLE. THEY DO NOT HAVE ANY DATE OF WHEN WE MAY HAVE USE FOR OUR VEHICLE AND REFUSE ANY REMEDY.
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE ROOF FAILED AND CAUSED WATER TO ENTER INTO THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE WATER WOULD DAMAGE THE CARPET, DASHBOARD, AND ELECTRICAL SYSTEM. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2005 PONTIAC G6. THE CONTACT STATED THAT THE ROOF FAILED AND CAUSED WATER TO ENTER INTO THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE WATER WOULD DAMAGE THE CARPET, DASHBOARD, AND ELECTRICAL SYSTEM. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Oct 30, 2017
THE POWER STEERING ON MY VEHICLE CONTINUED TO FAIL AT ANY TIME WHILE DRIVING, CAUSING ALL LOSS OF POWER STEERING UNTIL THE CAR WAS RESTARTED. THIS RECALL IS LISTED ON THE NHTSA WEBSITE. WHEN I RETURNED THIS TO THE DEALERSHIP THEY TOLD ME THAT SINCE THIS RECALL WAS RELEASED IN FEBRUARY 2016, WHICH WASN'T EVEN TRUE BASED OFF THE WEBSITE, THAT THEY WOULD NOT COVER THE COST, AND THE REPAIRS WOULD BE O... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ALLEN TILLERY AUTO, 4573 CENTRAL AVE, HOT SPRINGS, AR 71913) CONFIRMED THAT THE PARTS WERE NOT AVAILABL... Read more