Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 39,131 complaints for PONTIAC
PONTIAC
GRAND PRIX
(2000) - POWER TRAIN
Dec 14, 2017
Incident date: Dec 12, 2017
WHILE DRIVING THIS VEHICLE DOWN THE ROAD AT 55MPH, THE VEHICLE WILL JUST CUT OFF FOR NO REASON, THEREBY I LOSE CONTROL OF LL THE VEHICLE SAFETY COMPONETS,HAVING TO TRY AND GET OUT OF TRAFFIC. THIS HAPPENS TO A LOT OF GM VEHICLE MADE IN THIS VEHICLE YEAR. THERE ARE MANY ON THE INTERNET WITH THE SAME VEHICLE DEFECT. THIS IS CLEARLY A GM VEHICLE DEFECT. THIS VEHICLE NEEDS TO BE RECALL AS A PUBLIC SAF... Read more
PONTIAC
GRAND PRIX
(2000) - ENGINE
Dec 14, 2017
Incident date: Dec 12, 2017
WHILE DRIVING THIS VEHICLE DOWN THE ROAD AT 55MPH, THE VEHICLE WILL JUST CUT OFF FOR NO REASON, THEREBY I LOSE CONTROL OF LL THE VEHICLE SAFETY COMPONETS,HAVING TO TRY AND GET OUT OF TRAFFIC. THIS HAPPENS TO A LOT OF GM VEHICLE MADE IN THIS VEHICLE YEAR. THERE ARE MANY ON THE INTERNET WITH THE SAME VEHICLE DEFECT. THIS IS CLEARLY A GM VEHICLE DEFECT. THIS VEHICLE NEEDS TO BE RECALL AS A PUBLIC SAF... Read more
Incident date: Nov 3, 2017
TO WHOM IT MAY CONCERN: ON NOVEMBER 03, 2017, MY 2006 PONTIAC G6 GTP, AUTOMOBILE WAS INVOLVED IN AN ACCIDENT THAT FLIPPED AND CRASHED AND CAUSING SERIOUS INJURIES. THE VEHICLE WAS GOING STRAIGHT ON THE HWY AND THE CAR LOST STEERING POWER AND THE CAR WENT TO THE RIGHT OF THE HWY. I WAS SURPRISED TO LEARN AT THAT TIME THERE HAS BEEN SEVERAL RECALLS ISSUED ON THIS VEHICLE. SINCE PURCHASING THIS VEH... Read more
Crash
1 injured
Incident date: Nov 3, 2017
TO WHOM IT MAY CONCERN: ON NOVEMBER 03, 2017, MY 2006 PONTIAC G6 GTP, AUTOMOBILE WAS INVOLVED IN AN ACCIDENT THAT FLIPPED AND CRASHED AND CAUSING SERIOUS INJURIES. THE VEHICLE WAS GOING STRAIGHT ON THE HWY AND THE CAR LOST STEERING POWER AND THE CAR WENT TO THE RIGHT OF THE HWY. I WAS SURPRISED TO LEARN AT THAT TIME THERE HAS BEEN SEVERAL RECALLS ISSUED ON THIS VEHICLE. SINCE PURCHASING THIS VEH... Read more
Crash
1 injured
Incident date: Nov 3, 2017
TO WHOM IT MAY CONCERN: ON NOVEMBER 03, 2017, MY 2006 PONTIAC G6 GTP, AUTOMOBILE WAS INVOLVED IN AN ACCIDENT THAT FLIPPED AND CRASHED AND CAUSING SERIOUS INJURIES. THE VEHICLE WAS GOING STRAIGHT ON THE HWY AND THE CAR LOST STEERING POWER AND THE CAR WENT TO THE RIGHT OF THE HWY. I WAS SURPRISED TO LEARN AT THAT TIME THERE HAS BEEN SEVERAL RECALLS ISSUED ON THIS VEHICLE. SINCE PURCHASING THIS VEH... Read more
Crash
1 injured
Incident date: Jan 26, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS W... Read more
Incident date: Jan 26, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHEVROLET OF HUNTINGTON AT (631) 547-3200 (1072 E JERICHO TURNPIKE, HUNTINGTON, NY 11743) WHERE IT WAS CONF... Read more
PONTIAC
GRAND PRIX
(2007) - EXTERIOR LIGHTING
Dec 12, 2017
Incident date: Sep 1, 2017
WHEN USING MY TURN SIGNAL (PRIMARILY/ CONSISTENTLY WHEN SIGNALING A RIGHT HAND TURN) MY BRIGHT LIGHTS COME ON AND IT IS QUITE DIFFICULT TO GET THEM TO TURN OFF. OCCURS OCCASIONALLY WHEN SIGNALING A LEFT HAND TURN. THIS HAPPENS WHEN MOVING OR STATIONARY.
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Dec 12, 2017
Incident date: Sep 1, 2017
WHEN USING MY TURN SIGNAL (PRIMARILY/ CONSISTENTLY WHEN SIGNALING A RIGHT HAND TURN) MY BRIGHT LIGHTS COME ON AND IT IS QUITE DIFFICULT TO GET THEM TO TURN OFF. OCCURS OCCASIONALLY WHEN SIGNALING A LEFT HAND TURN. THIS HAPPENS WHEN MOVING OR STATIONARY.
Incident date: Jul 25, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AT ALL TIMES WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TA... Read more
Incident date: Oct 1, 2017
I RECEIVED NUMEROUS RECALL NOTICES ABOUT THE AIR BAG INFLATOR. I HAVE BEEN TO THE LOCAL DEALERSHIP A COUPLE OF TIMES TO RESOLVE THIS ISSUE. I'M TOLD THE REPAIR PART(S)HAVE BEEN ON BACK ORDER FOR MONTHS. WHAT GIVES? THE DEALER IS BAIERL CHEVROLET 10430 PERRY HWY. WEXFORD PA. 15090.
Incident date: Dec 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NEWBY BUICK GMC, 1629 S CONVENTION CENTER DR, ST GEORGE, UT 84790 (435) 673-1100) INFORMED THE CONTACT T... Read more
Incident date: Dec 9, 2017
POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING. SHOCKS AND STRUTS OUT. MAKES A LOUD KNOCKING SOUND WHEN TURNING.
Incident date: Dec 9, 2017
POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING. SHOCKS AND STRUTS OUT. MAKES A LOUD KNOCKING SOUND WHEN TURNING.
Incident date: Dec 8, 2017
TAKATA RECALL WHILE I AM DRIVING MY 2009 PONTIAC G6 IT WILL RANDOMLY DING AT ME SAYING POWER STEERING AND MY STEERING WHEEL LOCKS UP. I WAS TURNING ACROSS A MAJOR HIGHWAY AND THE POWER STEERING SHUT OFF AND I ALMOST HAD A WRECK. I NEVER KNOW WHEN IT IS GOING TO DO IT AND IT IS VERY DANGEROUS. THE ONLY WAY FOR THE POWER STEERING TO WORK AGAIN YOU HAVE TO TURN THE CAR OFF AND BACK ON.
Incident date: Dec 5, 2017
WHEN I START THE CAR, OCCASIONALLY THE STEERING LIGHT WILL DISPLAY AND THE STEERING WHEEL IS LOCKED. I TURN THE CAR OFF AND START IT AGAIN AND THEN THERE IS NO PROBLEM. THIS DOES NOT HAPPEN EVERY TIME I START IT BUT IT IS A CONCERN AND THERE ARE SOME RECALLS CONCERNING STEERING BUT I DO NOT FIND MY CAR LISTED.
Incident date: Mar 15, 2016
THE ACCESS WATER FROM THE A/C UNIT THAT IS SUPPOSED TO BE ON THE OUTSIDE OF THE CAR IS LEAKING INTO THE ELECTRICAL UNIT SYSTEM AND INTO THE A/C COMPARTMENT. NOW WE HAVE NO RADIO NO A/C OR HEATER IN THE CAR THE WINDOW WILL NOT DEFROST.
Incident date: Mar 15, 2016
THE ACCESS WATER FROM THE A/C UNIT THAT IS SUPPOSED TO BE ON THE OUTSIDE OF THE CAR IS LEAKING INTO THE ELECTRICAL UNIT SYSTEM AND INTO THE A/C COMPARTMENT. NOW WE HAVE NO RADIO NO A/C OR HEATER IN THE CAR THE WINDOW WILL NOT DEFROST.
Incident date: Dec 8, 2017
TAKATA RECALL: I HAVE BEEN WORKING WITH THE LUTHER BROOKDALE CHEVROLET DEALERSHIP IN MINNESOTA TO HAVE MY AIRBAG INFLATOR REPAIRED. THE DEALERSHIP CONTINUES TO TELL ME THAT PARTS ARE NOT AVAILABLE. THE CAR WAS RECALLED ON JANUARY 10TH 2017 IT IS NOW DECEMBER 2017. IT SEEMS THAT THIS ISSUE IS NOT BEING DEALT WITH IN A TIMELY MANNER.
Incident date: Nov 6, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE POWER STEERING BECAME INOPERABLE. THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL RAPP BUICK GMC, 3449 BURNET AVENUE, SYRACUSE, NY 13206) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTI... Read more
Incident date: Dec 9, 2016
I HAVE BEEN TRYING TO BOOK A RECALL APPOINTMENT FOR A YEAR NOW TO HAVE MY ISSUE RESOLVED. EVERY TIME I SPEAK WITH KUNI CHEVROLET, THEY LET ME KNOW THE AIRBAG PART IS NOT AVAILABLE. I CALLED CUSTOMER SERVICE FOR PONTIAC, ONLY TO BE RE DIRECTED BACK TO KUNI CHEVROLET WITH THE EXACT SAME OUTCOME. MY AIRBAG LIGHT IS LIT ON MY DASH WHEN I HAVE A PASSENGER IN THE PASSANGER SEAT.
Incident date: Aug 17, 2017
TAKATA INFLATORS, SAYS SERVICE PASSENGER AIR BAG, AIR BAG OFF WITH PASSENGER PRESENT.
Incident date: Nov 23, 2017
I'VE GOT A 2006 PONTIAC G6 2.4 AN THE TRANSMISSION WILL SHIFT HARD SOMETIMES FROM PARK TO REVERSE NOT IN NEUTRAL BUT FROM NEUTRAL TO DRIVE AN IT WILL SHIFT HARD WHEN I'M DRIVING NO CHECK ENGINE LIGHTS
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING FAILED WITHOUT WARNING AND WAS DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPAIRED. ADDITIONALLY, ONE YEAR LATER, THE POWER ASSISTANCE PUMP FAILED. THE CONTACT CALLED A LOCAL DEALER (LORENZO BUICK GMC, 8447 NW 12TH ST, MIAMI, FL 33126) AND WAS... Read more
Incident date: Dec 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PATRIOT BUICK GMC, 933 E PHILADELPHIA AVE, BOYERTOWN, PA 19512 (610) 367-8800) WAS CONTACTED ... Read more
Incident date: Nov 21, 2017
IGNITION KEEP GETTING STUCK IN ACCESSORY MODE OR THE KEY GET STUCK IN IGNITION
Incident date: Dec 2, 2017
POWER STEERING WENT OUT AND CAR BECAME UNSTABLE CAUSING MY CAR TO WOBBLE AND UNSAFE TO DRIVE COULDN'T GET IT REPAIRED WAS TOLD THERE WAS A RECALL ON CAR AND PARTS. ALMOST WREAKED MY CAR WHEN POWER STEERING WENT OUT ON THE INTERSTATE AND WAS ALMOST HIT BY 18 WHEELER HAD TO CALL FOR SOMEONE TO ASSIST TO GET CAR HOME. UNABLE TO DRIVE SAFELY.
Incident date: Dec 2, 2017
POWER STEERING WENT OUT AND CAR BECAME UNSTABLE CAUSING MY CAR TO WOBBLE AND UNSAFE TO DRIVE COULDN'T GET IT REPAIRED WAS TOLD THERE WAS A RECALL ON CAR AND PARTS. ALMOST WREAKED MY CAR WHEN POWER STEERING WENT OUT ON THE INTERSTATE AND WAS ALMOST HIT BY 18 WHEELER HAD TO CALL FOR SOMEONE TO ASSIST TO GET CAR HOME. UNABLE TO DRIVE SAFELY.
Incident date: Dec 2, 2017
POWER STEERING WENT OUT AND CAR BECAME UNSTABLE CAUSING MY CAR TO WOBBLE AND UNSAFE TO DRIVE COULDN'T GET IT REPAIRED WAS TOLD THERE WAS A RECALL ON CAR AND PARTS. ALMOST WREAKED MY CAR WHEN POWER STEERING WENT OUT ON THE INTERSTATE AND WAS ALMOST HIT BY 18 WHEELER HAD TO CALL FOR SOMEONE TO ASSIST TO GET CAR HOME. UNABLE TO DRIVE SAFELY.
Incident date: Dec 5, 2017
CARS BATTERY CONSTANTLY RAN DOWN. BATTERY WAS CHECKED AND WAS OK AS IT WAS THREE MONTHS OLD. REPAIR STATION SAID THE HORN WAS SHORTED AND THE AIR BAG IS PART OF THE HORN SWITCH AND MUST BE REPLACED.
PONTIAC
GRAND PRIX
(2003) - ENGINE
Dec 5, 2017
Incident date: Dec 3, 2017
THE CAR HAD A RECALL. THE ENGINE OIL DRIPPED INTO THE MANIFOLD AND CAUGHT FIRE. THE CAR IS TOTALED NOW. I WAS INSIDE OF A WALMART AND THE CAR WAS PARKED OUTSIDE.
Fire
Incident date: Dec 5, 2017
TAKATA RECALL RECALL FOR DEFECTIVE DANGEROUS PASSENGER SIDE AIRBAG RECALL THAT WAS ANNOUNCED IN JAN 2017 ! I KEEP RECEIVING NOTICES TO TAKE VEHICLE BACK TO DEALERSHIP TO GET PASSENGER SIDE AIRBAG RECALL COMPLETED !!. IT IS ALMOST ONE YEAR SINCE RECALL RELEASE AND I KEEP GETTING NOTIFIED OF RECALL NOT COMPLETED BUT DEALER KEEPS ADVISING ME THERE ARE NO PARTS AVAILABLE YET TO COMPLETE THE SA... Read more
Incident date: Dec 5, 2016
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERFORMANCE CHEVROLET IN ELIZABETH CITY, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAIL... Read more
Incident date: May 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOCH CHEVROLET DEALER (391 PROVIDENCE HWY, NORWOOD, MA 02062) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR ... Read more
Incident date: Jun 15, 2017
APPROX. 8MO AGO IT HAS BECOME VERY DIFFICULT TO PUMP GAS INTO MY VEHICLE. I HAVE TRIED DIFFERENT GAS STATION HAVING SAME PROBLEM. TAKES 5MIN. TO PUMP $5 GAS. THE OVER FLOW SMELLS INSIDE CAR.
Incident date: Nov 27, 2017
SERVICE TRACTION CONTROL LIGHT FIRST HAPPENED WHILE DRIVING DURING THANKSGIVING AND HAS STAYED ON THRU TODAY DEC. 3 2017
Incident date: Nov 27, 2017
SERVICE TRACTION CONTROL LIGHT FIRST HAPPENED WHILE DRIVING DURING THANKSGIVING AND HAS STAYED ON THRU TODAY DEC. 3 2017
Incident date: Nov 27, 2017
SERVICE TRACTION CONTROL LIGHT FIRST HAPPENED WHILE DRIVING DURING THANKSGIVING AND HAS STAYED ON THRU TODAY DEC. 3 2017
Incident date: Oct 9, 2017
UPON ACCELERATING, THE VEHICLES STEERING WHEEL LOCKS UP AND ALL ELECTRICAL BEGINS TO FLICKER AND SHUT OFF. THE STEERING WHEEL WILL JERK FROM DRIVERS HANDS AND SEIZE UP UNLESS ACCELERATION STOPS. INFREQUENT ELECTRICAL BURNING SMELL AND DAY TIME RUNNING LIGHTS NO LONGER WORK EVEN AFTER BULB REPLACEMENT.
Incident date: Oct 9, 2017
UPON ACCELERATING, THE VEHICLES STEERING WHEEL LOCKS UP AND ALL ELECTRICAL BEGINS TO FLICKER AND SHUT OFF. THE STEERING WHEEL WILL JERK FROM DRIVERS HANDS AND SEIZE UP UNLESS ACCELERATION STOPS. INFREQUENT ELECTRICAL BURNING SMELL AND DAY TIME RUNNING LIGHTS NO LONGER WORK EVEN AFTER BULB REPLACEMENT.
Incident date: Dec 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (CHAMPION CHEVROLET OF AVON, 183 S COUNTY RD, 525 E, AVON, IN 46123 (317) 350-1023) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAI... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRITTANY CHEVROLET OF EAST PALESTINE, OHIO (57 EAST MARTIN STREET) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS W... Read more
Incident date: Nov 30, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS), BUT THE PARTS WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,000.
Incident date: Jun 25, 2017
RECEIVED NOTICE OF A RECALL FOR DEFECTIVE AIRBAGS. TAKATA HAS FILED CHAPTER 11 BANKRUPTCY. IT IS A SAFETY HAZARD AND IT IMPORTANT THAT THE REPLACEMENT IS COMPLETED ASAP. HAVE CONTACTED A DEALER TO HAVE THE RECALL CORRECTED BUT WAS TOLD THERE WAS NO REPLACEMENT PARTS TO MAKE THE REPAIR.
Incident date: Jan 9, 2017
TAKATA RECALL: I BELIEVE ITS BEEN ABOUT A YEAR SINCE THE RECALL WAS ANNOUNCED. I HAVE CALLED THE DEALER SEVERAL TIMES BUT THEY ALWAYS SAY THE PARTS ARE NOT AVAILABLE. THIS IS NOT A COMPLAINT ABOUT THE DEALER. IT IS ABOUT GENERAL MOTORS. I HAVE PARKED THE CAR FOR A YEAR BUT CONTINUE TO PAY LICENSE AND INSURANCE. IF THEY CAN'T GET THE PARTS, THEY SHOULD BUY THE CARS BACK AT THE AVERAGE NADA/BL... Read more
Incident date: Jun 19, 2017
THE TRANSMISSION IN MY 2009 G6 FAILED WITHOUT ANY WARNING. I WAS AT AN INTERSECTION AND PULLED ONTO A VERY BUSY ROAD. AFTER GOING ABOUT 200 FEET, THE ENGINE REVVED, BUT THE CAR WAS NOT "PULLING". OTHER CARS CAME UP BEHIND ME VERY QUICKLY AND NEARLY CAUSED AN ACCIDENT. THERE WAS NO PLACE FOR ME TO PULL OVER, AND THERE WAS A SLIGHT HILL AHEAD OF ME. I "PLAYED" WITH THE GAS PEDAL TO TRY TO GET THE C... Read more
PONTIAC
GRAND PRIX
(2007) - VEHICLE SPEED CONTROL
Nov 30, 2017
Incident date: Nov 30, 2017
WHILE DRIVING, ESPECIALLY WHEN THE TEMP IS UNDER 40 DEGREES. I RANDOMLY GET ERROR WITH TRACTION CONTROL OFF AND REDUCED ENGINE POWER. I HAVE TROUBLE ACCELERATING AND KEEPING SPEED. WHICH HAS BEEN VERY DANGEROUS TO GET TO A SAFE SPOT ON THE EXPRESSWAY TO PULL OFF, WHEN MY SPEED SUDDENLY CHANGES. THIS HAS BEEN HAPPENING FOR THE LAST 3 YEARS DURING THE COLD MONTHS AND I HAVE GOT ITEMS CLEANED AND SEN... Read more
PONTIAC
GRAND PRIX
(2007) - ENGINE
Nov 30, 2017
Incident date: Nov 30, 2017
WHILE DRIVING, ESPECIALLY WHEN THE TEMP IS UNDER 40 DEGREES. I RANDOMLY GET ERROR WITH TRACTION CONTROL OFF AND REDUCED ENGINE POWER. I HAVE TROUBLE ACCELERATING AND KEEPING SPEED. WHICH HAS BEEN VERY DANGEROUS TO GET TO A SAFE SPOT ON THE EXPRESSWAY TO PULL OFF, WHEN MY SPEED SUDDENLY CHANGES. THIS HAS BEEN HAPPENING FOR THE LAST 3 YEARS DURING THE COLD MONTHS AND I HAVE GOT ITEMS CLEANED AND SEN... Read more
PONTIAC
GRAND PRIX
(2007) - ELECTRICAL SYSTEM
Nov 30, 2017
Incident date: Nov 30, 2017
WHILE DRIVING, ESPECIALLY WHEN THE TEMP IS UNDER 40 DEGREES. I RANDOMLY GET ERROR WITH TRACTION CONTROL OFF AND REDUCED ENGINE POWER. I HAVE TROUBLE ACCELERATING AND KEEPING SPEED. WHICH HAS BEEN VERY DANGEROUS TO GET TO A SAFE SPOT ON THE EXPRESSWAY TO PULL OFF, WHEN MY SPEED SUDDENLY CHANGES. THIS HAS BEEN HAPPENING FOR THE LAST 3 YEARS DURING THE COLD MONTHS AND I HAVE GOT ITEMS CLEANED AND SEN... Read more
PONTIAC
GRAND PRIX
(2006) - POWER TRAIN
Nov 29, 2017
Incident date: Apr 1, 2012
WHILE DRIVING MY CAR ON STREET I WAS STRUCK ON THE PASSENGER SIDE IN A INTERSECTION WHEN A CHEVY MAXI VAN STRUCT ME WHEN RUNNING A RED LIGHT. MY AIRBAG DID NOT DEPLOY AND MY VEHICLE WAS TOTALLED. I SUSTAINED BODY INJURIES SUCH AS BACK AND NECK AND FINANCIAL HARDSHIP. I HAVE NEVER RECOVERED FROM THESE INJURIES.
Crash
1 injured