Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jul 1, 2017
CAUSE UNKNOWN. NOTICED PROBLEM SOMETIME IN 2017. CAR RATTLES (IN FRONT OF CAR) OFF AND ON. DETERMINED IT'S NOT THE WHEELS OR TIRES. RATTLING COMES AND GOES. DRIVER CAN MAKE THE RATTLING GO AWAY BY CHANGING SPEEDS OR WITH A SLIGHT TURN OF THE STEERING WHEEL EITHER LEFT OR RIGHT. (E.G. LANE CHANGE) DIAGNOSIS WAS THAT THE PROBLEM WAS NEITHER A TIRE NOR RACK AND PINION PROBLEM.
Incident date: Jul 1, 2017
CAUSE UNKNOWN. NOTICED PROBLEM SOMETIME IN 2017. CAR RATTLES (IN FRONT OF CAR) OFF AND ON. DETERMINED IT'S NOT THE WHEELS OR TIRES. RATTLING COMES AND GOES. DRIVER CAN MAKE THE RATTLING GO AWAY BY CHANGING SPEEDS OR WITH A SLIGHT TURN OF THE STEERING WHEEL EITHER LEFT OR RIGHT. (E.G. LANE CHANGE) DIAGNOSIS WAS THAT THE PROBLEM WAS NEITHER A TIRE NOR RACK AND PINION PROBLEM.
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FAILED TO ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CARLS BUICK GMC, 2445 SE FEDERAL HWY, STUART, FL 34994) WHERE IT WAS DIAGNOSED THAT THE PPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS UNK... Read more
Incident date: Dec 31, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING AT UNKNOWN SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING AND WAS DIFFICULT TO MANEUVER. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Incident date: Dec 1, 2017
MY VEHICLE IS NOT REGISTERING THAT IT IS IN PARK CAUSING IT TO BE A VERY BAD CONCERN. IF I CUT THE ENGINE OFF AND THE TRANSMISSION HAS NOT REGISTERED THAT IT IS IN PARK I CANNOT RESTART MY CAR.
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT EXPERIENCED DIFFICULTY DRIVING. THE CONTACT CALLED KING CHEVROLET BUICK GMC AT 303-776-2650 AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MI... Read more
Incident date: Nov 2, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT THE DEALER (DON BROWN CHEVROLET, 2244 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63110, (314) 772-1400) STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE WHY THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED A RECALL LETTER CONCERNING THE AIR BAGS. THE REMEDY AND PART HAD NOT BEEN AVAILAB... Read more
Incident date: Mar 1, 2017
2009 PONTIAC VIBE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Dec 1, 2017
GOT IN MY CAR AND HAD NO POWER STEERING. LOOKED UP MY CARS RECALLS BY VIN AND THEY SAY 0 RECALLS BUT IT SAYS ON ALL OTHER WEBSITES THERE IS. SO I WAS JUST WONDERING IF MAYBE IT WAS A MISTAKE.
Incident date: Dec 30, 2017
POWER STEERING STOPS WORKING WHEN STARTING CAR. MESSAGE DISPLAYS ON READOUT SAYING POWER STEERING. I AM VERY CONCERNED THIS WILL HAPPEN WHILE DRIVING. INCREASING IN FREQUENCY OF OCCURRENCES. I SEE OTHER RECALLS FOR SAME ISSUE BUT STATES THIS VIN NUMBER IS NOT AMONG THE RECALL.
Incident date: Dec 30, 2017
POWER STEERING STOPS WORKING WHEN STARTING CAR. MESSAGE DISPLAYS ON READOUT SAYING POWER STEERING. I AM VERY CONCERNED THIS WILL HAPPEN WHILE DRIVING. INCREASING IN FREQUENCY OF OCCURRENCES. I SEE OTHER RECALLS FOR SAME ISSUE BUT STATES THIS VIN NUMBER IS NOT AMONG THE RECALL.
Incident date: Dec 17, 2017
WHEN I STARTED THE CAR, THE STEERING WHEEL BECAME VERY TIGHT AND I WOULD HAVE TO STRUGGLE TO TURN THE STEERING WHEEL, WHILE SITTING STILL THE STEERING WHEEL WOULD VIBRATE. STARTED IT UP THE NEXT DAY AND IT TURNED WITH NO PROBLEM.
Incident date: Dec 26, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND THE LIGHT TURNING GREEN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER THEN SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE WAITED A FEW MINUTES AND WAS ABLE TO DRIVE TO HER RESIDENT. THE VEHICLE WAS LATER TAKEN TO STEVE MOORE CHEVROLET DEALER, LOCATED AT 9325 ... Read more
Incident date: Dec 1, 2017
TAKATA RECALL ESC AND TRACTION LIGHTS WONT GO OFF WEATHER DRIVING OR STATIONARY. LEFT HEAD LIGHT KEEPS BLOWING OUT, I'VE SEEN THIS ON SEVERAL CARS JUST LIKE MINE
Incident date: Dec 1, 2017
TAKATA RECALL ESC AND TRACTION LIGHTS WONT GO OFF WEATHER DRIVING OR STATIONARY. LEFT HEAD LIGHT KEEPS BLOWING OUT, I'VE SEEN THIS ON SEVERAL CARS JUST LIKE MINE
Incident date: Dec 14, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. IN ADDITION, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT, ALTHOUGH THE POWER STEERING FLUID WAS FULL. FUTHERMORE, THE TRANSMISSION SHIFTED HARD WHEN PLACED IN GEAR. SUMMIT CHEVROLET... Read more
Incident date: Dec 14, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. IN ADDITION, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT, ALTHOUGH THE POWER STEERING FLUID WAS FULL. FUTHERMORE, THE TRANSMISSION SHIFTED HARD WHEN PLACED IN GEAR. SUMMIT CHEVROLET... Read more
Incident date: Dec 14, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. IN ADDITION, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN LEFT OR RIGHT, ALTHOUGH THE POWER STEERING FLUID WAS FULL. FUTHERMORE, THE TRANSMISSION SHIFTED HARD WHEN PLACED IN GEAR. SUMMIT CHEVROLET... Read more
Incident date: Dec 28, 2017
I WAS SITTING IN MY DRIVEWAY PUT IT IN GEAR THE FIRST GEAR IS REVERSE SO IT SHIFT HARD INTO REVERSE IT DON'T SHIFT HARD INTO NEUTRAL AN THEN IT SHIFT HARD IN ALL OTHER GEARS IT WILL SHIFT HARD BUT IF I GET THE RPMS PAST 3000 WITHOUT SHIFTING IT WILL SHIFT FINE BUT IT HAS BEEN HAPPENING MORE COMMONLY EACH DAY
Incident date: Dec 28, 2017
I WAS SITTING IN MY DRIVEWAY PUT IT IN GEAR THE FIRST GEAR IS REVERSE SO IT SHIFT HARD INTO REVERSE IT DON'T SHIFT HARD INTO NEUTRAL AN THEN IT SHIFT HARD IN ALL OTHER GEARS IT WILL SHIFT HARD BUT IF I GET THE RPMS PAST 3000 WITHOUT SHIFTING IT WILL SHIFT FINE BUT IT HAS BEEN HAPPENING MORE COMMONLY EACH DAY
Incident date: Dec 15, 2015
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. WHILE DRIVING BETWEEN 50-55 MPH, THE CONTACT STRUCK A DEER. THE DRIVER'S AIR BAG FAILED TO DEPLOY, BUT THE FRONT PASSENGER AIR BAG DEPLOYED. THE CONTACT WAS NOT INJURED IN THE CRASH. THE FRONT SEAT PASSENGER SUSTAINED MINOR BURNS AND INJURIES FROM THE AIR BAG DEPLOYMENT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO D... Read more
Crash
1 injured
Incident date: Dec 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HARRY GREEN CHEVROLET (1858 E PIKE ST, CLARKSBURG, WV) WAS CONTACTED AND REFUSED TO DO THE REPAIR, STATING... Read more
Incident date: Nov 3, 2017
TL-CONTACT OWNS A 2009 PONTIAC VIBE ----TOYOTA 2AZ ENGINE PUT IN TOYOTA--- HAD ENGINE REPLACED --- CONSUMING TO MUCH OIL -- OIL CONSUMPTION DESIGN DEFECT IN ENGINE ---BOUGHT VEHICLE USED FROM GM --- CONTACT CALLED GM AND GM STATED THEY WON'T REPLACE ENGINE A SECOND TIME ....0 RECALLS ASSOCIATED WITH THIS VIN.... CB
Incident date: Dec 26, 2017
THERE WAS AN INITIAL RECALL DONE TO WHERE PONTIAC PUT A BANDAID ON THE PROBLEM WITH THE HEADLIGHTS INSTEAD OF FIXING THE PROBLEM. THE BANDAID WAS TO JUST REPLACE THE HEADLIGHT BULB. IF YOU DO RESEARCH ON THE INTERNET ON THIS MAKE MODEL AND YEAR OF VEHICLE THE ACTUAL PROBLEM IS THE WIRING HARNESS AND CORROSION. SEVERAL PEOPLE HAVE HAD THE ISSUE BUT FOR SOME REASON NO ONE IS REPORTING IT BUT I ... Read more
Incident date: Dec 26, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PENSKE CADILLAC OF SOUTH BAY, 18600 HAWTHORNE BLVD #101, TORRANCE, CA 90504 (877) 591-3502) CONFIRMED THA... Read more
Incident date: Nov 3, 2017
WHILE DRIVING NORMALLY ON HIGHWAY, AIRBAG SYSTEM FAILURE LIGHT ACTIVATED AT 68000 MILES, WHICH DISABLED AIRBAG SYSTEM ON THE CAR. GM DEALER READ AIRBAG FAULT CODE WHICH INDICATED CLOCKSPRING FAULT. (P/N 92184056) DEALER REPORTED THIS IS A COMMON ISSUE FOR THIS VEHICLE. THEY REPLACED WITH A NEW CLOCKSPRING, (WITH A NEW P/N 92234063). COST $800, AND ANY AFFINITY I HAD FOR GM. AIRBAGS COMPONENTS SHOU... Read more
Incident date: Dec 23, 2017
I HAVE REPLACED 6 BULBS BOTH DRIVER AND PASSENGER SIDE LOW BEAM LIGHTS I THOUGHT THEY WERE BLOWN BUT COME TO FIND OUT THEY SHORT BECAUSE THEY ARE MELTING. I HAVE REPLACED THE WIRING AND THE HEADLIGHT SOCKETS JUST FOR THEM TO MELT AGAIN. I HAVE CALLED CHEVORLET AND GM MOTORS TO SEE WHY THIS ISN'T A SAFETY ISSUE??? TONIGHT I DROVE DOWN A VERY DANGEROUS ROAD (WE'VE HAD A WRECK ON THIS ROAD EVERY NIGH... Read more
Incident date: Dec 23, 2017
I HAVE REPLACED 6 BULBS BOTH DRIVER AND PASSENGER SIDE LOW BEAM LIGHTS I THOUGHT THEY WERE BLOWN BUT COME TO FIND OUT THEY SHORT BECAUSE THEY ARE MELTING. I HAVE REPLACED THE WIRING AND THE HEADLIGHT SOCKETS JUST FOR THEM TO MELT AGAIN. I HAVE CALLED CHEVORLET AND GM MOTORS TO SEE WHY THIS ISN'T A SAFETY ISSUE??? TONIGHT I DROVE DOWN A VERY DANGEROUS ROAD (WE'VE HAD A WRECK ON THIS ROAD EVERY NIGH... Read more
Incident date: Dec 23, 2017
I HAVE REPLACED 6 BULBS BOTH DRIVER AND PASSENGER SIDE LOW BEAM LIGHTS I THOUGHT THEY WERE BLOWN BUT COME TO FIND OUT THEY SHORT BECAUSE THEY ARE MELTING. I HAVE REPLACED THE WIRING AND THE HEADLIGHT SOCKETS JUST FOR THEM TO MELT AGAIN. I HAVE CALLED CHEVORLET AND GM MOTORS TO SEE WHY THIS ISN'T A SAFETY ISSUE??? TONIGHT I DROVE DOWN A VERY DANGEROUS ROAD (WE'VE HAD A WRECK ON THIS ROAD EVERY NIGH... Read more
Incident date: Dec 20, 2017
THERE IS A CURRENT RECALL OUT FOR CERTAIN MODELS OF THE G6 FOR ELECTRONIC STEERING ASSIST FAILURE. AS WELL AS U JOINT ISSUES. I BELIEVE MY CAR IS AFFECTED. MY POWER STEERING ONLY WORKS CORRECTLY WHEN ITS UNDER 70 DEGREES. AND IT ONLY WORKS FOR A SHORT TIME. IVE OWNED THIS CAR FOR 5 YEARS AND NEVER ONCE HAD A FULL DAY WHERE THE STEERING WORKED LIKE IT SHOULD. DEALER SAYS MY CAR IS NOT AFFECTED AND ... Read more
Incident date: Dec 11, 2017
POWER STEERING GOES OUT INTERMITTENTLY WHILE DRIVING. I WAS ON THE HIGHWAY AND IT WENT OUT. I HAD TO STOP AND TURN THE CAR OFF, THEN IT CAME BACK ON. THERE WAS A RECALL FOR THE SAME ISSUE FOR EARLIER YEARS OF THE G6. MY MECHANIC SAID IT'S THE SAME ISSUE BUT NO RECALL. I CAN'T PAY OUT OF POCKET TO FIX THIS ISSUE AND IT'S A HUGE SAFETY CONCERN.
Incident date: Dec 11, 2017
STEERING WHEEL STOPPED TURNING SUDDENLY WHILE DRIVING
Incident date: Dec 11, 2017
STEERING WHEEL STOPPED TURNING SUDDENLY WHILE DRIVING
Incident date: Dec 14, 2017
WIRED CONNECTION TO FUSE BOX KEEPS BURNING UP THIS IS THE 4TH TIMES TOOK IT TO SEVERAL DEALERSHIPS UNKNOWN REASON FOUND. MAKES THE CAR COMPLETELY DIE IN THE MIDDLE OF TRAFFIC AND NO POWER.
Incident date: Dec 14, 2017
WIRED CONNECTION TO FUSE BOX KEEPS BURNING UP THIS IS THE 4TH TIMES TOOK IT TO SEVERAL DEALERSHIPS UNKNOWN REASON FOUND. MAKES THE CAR COMPLETELY DIE IN THE MIDDLE OF TRAFFIC AND NO POWER.
Incident date: Dec 18, 2017
PURCHASED FROM ALLSTAR CHEVROLET NORTH ON 2/12/16 AND WAS GIVEN A CARFAX REPORT THAT SHOWED A CLEAN RECORD. NOTHING WAS MENTIONED ABOUT THE SEVERAL RECALLS ON THIS CAR. I CURRENTLY WORK 1/2 MILE FROM HOME AND I HAVE ONLY PUT 10,000 ON THE VEHICLE. ABOUT A MONTH AGO I WAS TURNING AT A LIGHT ON A BUSY INTERSECTION AND I LOST ALL POWER STEERING. WHEN THAT HAPPENED SEVERAL CHIMES AND THE WARNING "POWE... Read more
Incident date: Dec 18, 2017
PURCHASED FROM ALLSTAR CHEVROLET NORTH ON 2/12/16 AND WAS GIVEN A CARFAX REPORT THAT SHOWED A CLEAN RECORD. NOTHING WAS MENTIONED ABOUT THE SEVERAL RECALLS ON THIS CAR. I CURRENTLY WORK 1/2 MILE FROM HOME AND I HAVE ONLY PUT 10,000 ON THE VEHICLE. ABOUT A MONTH AGO I WAS TURNING AT A LIGHT ON A BUSY INTERSECTION AND I LOST ALL POWER STEERING. WHEN THAT HAPPENED SEVERAL CHIMES AND THE WARNING "POWE... Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHEN THE HEATER WAS ACTIVATED, COLD AIR BLEW FROM THE VENTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE KEMP BLEND DOOR NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WALSER BUICK GMC OF BLOOMINGTON, 4601 AMERICAN BLVD WEST, BLOOMINGTON, MN 55437) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INC... Read more
Incident date: Dec 4, 2017
POWER STEERING IS LOST WHILE DRIVING AND LOCKED UP AT START OF CAR. THE WHEEL VIOLENTLY SHAKES WHILE DRIVING THE CAR AS WELL.
Incident date: Jun 7, 2017
I HAVE NOT BEEN ABLE TO USE THE CRUISE CONTROL ON MY 2008 PONTIAC G6 GT. I AM HAVING STEERING ISSUES WHERE MY STEERING WHEEL CLICKS. PLUS MY AIR BAG LIGHT IS ON ALL THE TIME. I CALLED CUSTOMER SERVICE THROUGH PONTIAC THEY GAVE ME A REFERENCE NUMBER.8-3680048435. I ASKED FOR THE CORPORATE OFFICE TO SPEAK TO SOMEONE AT GM ABOUT MY CAR BEING MISSED ON A RECALL AND NO CORPORATE PERSON WAS GIVEN.
Incident date: Jun 7, 2017
I HAVE NOT BEEN ABLE TO USE THE CRUISE CONTROL ON MY 2008 PONTIAC G6 GT. I AM HAVING STEERING ISSUES WHERE MY STEERING WHEEL CLICKS. PLUS MY AIR BAG LIGHT IS ON ALL THE TIME. I CALLED CUSTOMER SERVICE THROUGH PONTIAC THEY GAVE ME A REFERENCE NUMBER.8-3680048435. I ASKED FOR THE CORPORATE OFFICE TO SPEAK TO SOMEONE AT GM ABOUT MY CAR BEING MISSED ON A RECALL AND NO CORPORATE PERSON WAS GIVEN.
Incident date: Jun 7, 2017
I HAVE NOT BEEN ABLE TO USE THE CRUISE CONTROL ON MY 2008 PONTIAC G6 GT. I AM HAVING STEERING ISSUES WHERE MY STEERING WHEEL CLICKS. PLUS MY AIR BAG LIGHT IS ON ALL THE TIME. I CALLED CUSTOMER SERVICE THROUGH PONTIAC THEY GAVE ME A REFERENCE NUMBER.8-3680048435. I ASKED FOR THE CORPORATE OFFICE TO SPEAK TO SOMEONE AT GM ABOUT MY CAR BEING MISSED ON A RECALL AND NO CORPORATE PERSON WAS GIVEN.
Incident date: Dec 15, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 35 MPH AFTER STOPPING AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT ALSO MENTIONED THAT IT WAS DIFFICULT TO TURN THE STEERING WHEEL TO THE LEFT. THE CONTACT STATED THAT A POWER STEERING ASSIST FAILURE WAS DISPLAYED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING... Read more
Incident date: Dec 18, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE FOR THE AIR BAGS AND RECEIVED THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED A YELLOW LIGHT PRIOR TO THE RECALL REPAIR. AFTERWARDS, THE AIR BAG WARNING INDICATOR ILLUMINATED A RED LIGHT. THE CONTACT CALLED THE DEALER THAT PERFORMED THE RECALL REPAIR (THURSTON AUTO PLAZA, 28... Read more
Incident date: Dec 12, 2017
THREE TIMES IN THE PAST YEAR, THE CAR HAS ACCELERATED WHEN THE BRAKE PEDAL HAS BEEN APPLIED WITH THE CAR ROLLING IN IDLE, OR NEAR IDLE. THE LAST TIME WAS THIS PAST WEEK. IN TWO INSTANCES, IT IS KNOWN TO HAVE HAPPENED IN AN URBAN SETTING ON STREETS AND PARKING LOTS WITHIN SHOPPING CENTERS. IT WAS NECESSARY TO STOMP ON THE BRAKE PEDAL TO STOP THE CAR DESPITE AN ACCELERATED ENGINE W/ AUTOMATIC TRA... Read more
Incident date: Nov 30, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 20 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE AIR BAGS WERE REPAIRED PER AN UNKNOWN RECALL A COUPLE OF YEARS AGO. THE VEHICLE WAS TAKEN TO THE DEALER (RAY SKILLMAN PONTIAC, INDIANAPOLIS, IN, 317-888-9500) AND WAS INFORMED BY THE TECHNICIAN (JIM) THAT THE RECALL REPAIR WAS ALREADY... Read more
Incident date: Dec 15, 2017
TAKATA RECALL. I CONTACTED GM DEALERSHIPS. NONE OF THE DEALERSHIPS ARE ABLE TO FIX THE INFLATOR.
Incident date: Dec 15, 2017
DEALER HAS BEEN TELLING ME FOR ALMOST A YEAR THE PARTS ARE NOT AVAILABLE, THE VEHICLE DOES NOT SOUND SAFE TO DRIVE.
Incident date: Dec 15, 2017
TAKATA RECALL, WAITING ALMOST A YEAR FOR THE PARTS TO BE AVAILABLE, THE CAR IS DANGEROUS TO DRIVE.
PONTIAC
GRAND PRIX
(2000) - STEERING
Dec 14, 2017
Incident date: Dec 12, 2017
WHILE DRIVING THIS VEHICLE DOWN THE ROAD AT 55MPH, THE VEHICLE WILL JUST CUT OFF FOR NO REASON, THEREBY I LOSE CONTROL OF LL THE VEHICLE SAFETY COMPONETS,HAVING TO TRY AND GET OUT OF TRAFFIC. THIS HAPPENS TO A LOT OF GM VEHICLE MADE IN THIS VEHICLE YEAR. THERE ARE MANY ON THE INTERNET WITH THE SAME VEHICLE DEFECT. THIS IS CLEARLY A GM VEHICLE DEFECT. THIS VEHICLE NEEDS TO BE RECALL AS A PUBLIC SAF... Read more