Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SHEEHAN BUICK GMC (2800 N FEDERAL HWY, LIGHTHOUSE POINT, FL 33064), BUT THE PARTS FOR T... Read more
Incident date: Mar 1, 2017
LETTER FROM CONGRESSMAN TAYLOR ON BEHALF OF CONSTITUENT RE 2009 PONTIAC VIBE PARTS UNAVAILABLE FOR SAFETY RECALL NOTICE. *LD *JS
Incident date: Jan 9, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SAWYER CHEVROLET, 13200 S US HIGHWAY 27, DEWITT, MI 48820) AND WAS INFORMED THAT THE R... Read more
Incident date: Jan 3, 2018
THE STEERING FAILED 2 OR SO YEARS AGO, THEY REPLACED THE MOTOR AND SENSOR UNDER A SERVICE ORDER FROM GM #15356 SO THEY NEW THERE WAS A PROBLEM AND DID NOT WANT TO GET RECALLS INVOLVED. THEY GAVE A WARRANTY TO 150,000 MILES THE CAR HAS 155867 MILES ON IT AND THEY ARE SAYING SORRY ITS NOT OUR PROBLEM, (#8-3849375898 CURRENT GM CASE #) EVEN WITH ALL STEERING ASSIST GONE.
Incident date: Jan 16, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THE CONTACT TURNED OFF THE VEHICLE. AFTER A FEW MINUTES, THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT ... Read more
Incident date: Jan 15, 2018
ELECTRICAL ASSIST POWER STEERING QUITS WORKING WHILE DRIVING RESULTING IN LOSS OF STEERING. HAS ALMOST CAUSED ME TO WRECK MULTIPLE TIMES. GM SAYS THERE IS NOTHING THEY CAN DO. ISSUE HAPPENS WHILE DRIVING AND WHILE SITTING STILL. HAPPENS WHILE GOING STRAIGHT AND ALSO WHILE TURNING ON ANY TYPE OF ROAD.
Incident date: Jan 15, 2018
ELECTRICAL ASSIST POWER STEERING QUITS WORKING WHILE DRIVING RESULTING IN LOSS OF STEERING. HAS ALMOST CAUSED ME TO WRECK MULTIPLE TIMES. GM SAYS THERE IS NOTHING THEY CAN DO. ISSUE HAPPENS WHILE DRIVING AND WHILE SITTING STILL. HAPPENS WHILE GOING STRAIGHT AND ALSO WHILE TURNING ON ANY TYPE OF ROAD.
Incident date: Jan 15, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHILE DRIVING 60 MPH ON THE HIGHWAY, THE VEHICLE LOST STEERING POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408 (540), 898-4000) WHERE IT WAS DIAGNOSED THAT THE ENGI... Read more
Incident date: Oct 1, 2017
MY CAR HAS BEEN RECALLED TWICE DUE TO ELECTRIC STEERING. THE POWER STEERING INTERMITTENTLY KEEPS GOING OUT WELL DRIVING AND OR JUST STARTING THE CAR. I HAVE CONTACTED THE DEALERSHIP AND THEY ONLY GUARANTEE THE PARTS REPLACED FOR 90 DAYS. SO THEY AREN'T BACKING THE PARTS PUT ON TO MAKE THE VEHICLE SAFER. THE CAR ALSO HAS SEVERE ELECTRICAL ISSUES. IT HAS LOCKED ME IN THE CAR AND HAS SERVICE A... Read more
Incident date: Oct 1, 2017
MY CAR HAS BEEN RECALLED TWICE DUE TO ELECTRIC STEERING. THE POWER STEERING INTERMITTENTLY KEEPS GOING OUT WELL DRIVING AND OR JUST STARTING THE CAR. I HAVE CONTACTED THE DEALERSHIP AND THEY ONLY GUARANTEE THE PARTS REPLACED FOR 90 DAYS. SO THEY AREN'T BACKING THE PARTS PUT ON TO MAKE THE VEHICLE SAFER. THE CAR ALSO HAS SEVERE ELECTRICAL ISSUES. IT HAS LOCKED ME IN THE CAR AND HAS SERVICE A... Read more
Incident date: Jan 23, 2018
POWER STEERING FAILED SUDDENLY WHILE IN MOTION, AFTER 20 MINUTES OF DRIVING. DROVE STRAIGHT TO MY MECHANIC AND HE SAID THE PROBLEM WAS ELECTRICAL, THAT THERE WAS ENOUGH FLUID IN THE CAR. PONTIAC SPECIAL WARRANTY COVERED POWER ASSIST MODULE TO BE REPLACED. SAME THING FAILED LESS THAN 24 HOURS LATER. I WAS UNABLE TO MOVE MY WHEEL AT ALL. NO WARNING. PONTIAC WILL NOT APPROVE OF STEERING COLUMN TO BE ... Read more
Incident date: Jan 23, 2018
POWER STEERING FAILED SUDDENLY WHILE IN MOTION, AFTER 20 MINUTES OF DRIVING. DROVE STRAIGHT TO MY MECHANIC AND HE SAID THE PROBLEM WAS ELECTRICAL, THAT THERE WAS ENOUGH FLUID IN THE CAR. PONTIAC SPECIAL WARRANTY COVERED POWER ASSIST MODULE TO BE REPLACED. SAME THING FAILED LESS THAN 24 HOURS LATER. I WAS UNABLE TO MOVE MY WHEEL AT ALL. NO WARNING. PONTIAC WILL NOT APPROVE OF STEERING COLUMN TO BE ... Read more
Incident date: May 10, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS WENT OFF AND CAME BACK ON WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ROY ROBINSON CHEVROLET DEALER (6616 35TH AVE, NE, MARYSVILLE, WA 98271), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE VEHICLE ... Read more
Incident date: May 10, 2013
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS WENT OFF AND CAME BACK ON WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE ROY ROBINSON CHEVROLET DEALER (6616 35TH AVE, NE, MARYSVILLE, WA 98271), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE VEHICLE ... Read more
Incident date: Jan 23, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THE STEERING WHEEL VEHICLE LOCKED UP WHILE DRIVING 65 MPH ON THE HIGHWAY. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED JOSEPH BUICK GMC (8700 COLERAIN AVE, CINCINNATI, OH 45251, (513) 741-1000) AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER WARRANTY; THEREFORE, THE CONTACT WO... Read more
Incident date: Jan 1, 2018
TAKAKA RECALL MY POWER STEERING LIGHT HAS CAME ON AND THE STEERING WHEEL HAS BEGAN TO SHAKE PROGRESSIVELY WORSE SINCE. PLEASE HELP.
Incident date: Jan 24, 2018
I HAVE AN 07 PONTIAC G6 WITH 137000 MILES, WITH LITTLE WARNING MY POWER STEERING LIGHT CAME ON AND I HAD NO POWER STEERING. I WAS ON THE INTERSTATE TRAVELING 70MPH. I WAS ABLE TO GET OFF ON THE NEXT EXIT AND TURN MY CAR OFF/ON AND IT WAS FINE. WELL IT HAPPENED AGAIN ABT 30 MINUTES LATER. AFTER DOING RESEARCH IT SAID THAT SOME RECALLS HAVE BEEN MADE DUE TO THIS ISSUE BUT USING MY VIN NUMBER MY CAR ... Read more
Incident date: Jan 24, 2018
CRUISE CONTROL WORKS INTERMITTINGLY. TODAY, CRUISE CONTROL DID NOT GO OFF WHEN BRAK PEDAL WAS DEPRESSED. I HAD TO REPEATEDLY STOMP ON THE PEDAL UNTIL IT FINALLY WENT OFF. VEHICLE WAS ON THE GARDEN STATE PARKWAY, AS I WAS APPROACHING AN EXIT.
Incident date: Dec 28, 2017
THE BRAKE LIGHTS STARTED COMING ON WITHOUT THE PEDAL BEING PUSHED.THEN THE BATTERY STARTED GOING DEAD RANDOMLY WHEN PARKED.THEN ALL DASHLIGHTS FLICKERING ,POWER LOCKS LOCKING AND UNLOCKING THERESELF,AND LOST ACCELERATING POWER AND SHUT OFF ,ALL HAPPENED WHILE IN MOTION ON CITY STREET.HAVE TROUBLE SWITCHING GEAR SHIFT OUT OF PARK.FRONT BRAKES ALSO LOCKING UP RANDOMLY WHEN DRIVING.
Incident date: Dec 28, 2017
THE BRAKE LIGHTS STARTED COMING ON WITHOUT THE PEDAL BEING PUSHED.THEN THE BATTERY STARTED GOING DEAD RANDOMLY WHEN PARKED.THEN ALL DASHLIGHTS FLICKERING ,POWER LOCKS LOCKING AND UNLOCKING THERESELF,AND LOST ACCELERATING POWER AND SHUT OFF ,ALL HAPPENED WHILE IN MOTION ON CITY STREET.HAVE TROUBLE SWITCHING GEAR SHIFT OUT OF PARK.FRONT BRAKES ALSO LOCKING UP RANDOMLY WHEN DRIVING.
Incident date: Dec 28, 2017
THE BRAKE LIGHTS STARTED COMING ON WITHOUT THE PEDAL BEING PUSHED.THEN THE BATTERY STARTED GOING DEAD RANDOMLY WHEN PARKED.THEN ALL DASHLIGHTS FLICKERING ,POWER LOCKS LOCKING AND UNLOCKING THERESELF,AND LOST ACCELERATING POWER AND SHUT OFF ,ALL HAPPENED WHILE IN MOTION ON CITY STREET.HAVE TROUBLE SWITCHING GEAR SHIFT OUT OF PARK.FRONT BRAKES ALSO LOCKING UP RANDOMLY WHEN DRIVING.
Incident date: Jan 23, 2018
HAS HAPPENED MULTIPLE TIMES PAST TWO WEEKS. ISSUE TYPICALLY OCCURS AT STARTING OF CAR, A COUPLE OF TIMES WHILE DRIVING DOWN HIGHWAY: A CHIME IS HEARD, THE DASHBOARD DISPLAYS POWER STEERING, THE ESC OFF INDICATOR COMES ON, AND POWER STEERING IS LOST. TURNING OFF CAR AND RESTARTING CAN RESET AND POWER STEERING WORKS. WHEN POWER STEERING IS WORKING, THE STEERING WHEEL SHAKES WHILE AT A STOP, CAN SOME... Read more
Incident date: Jan 15, 2018
STRONG GAS SMELL COMING FROM UNDER THE CAR AND POSSIBLE WET SPOT ON THE UNDERSIDE. WE ARE WAITING TO HEAR FROM A MECHANIC. THE CAR HAS JUST UNDER 35,500 MILES ON IT AND SHOULD NOT HAVE THIS KIND OF A PROBLEM.
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BEST CHEVROLET, 2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062) WAS CONTACTED AND CONFIRMED THA... Read more
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Jan 23, 2018
Incident date: Jan 19, 2018
LOW BEAM HEADLIGHT FAILURE. 55,000 ON A GARAGE KEPT VEHICLE. WIFE RETURNING FROM FUNERAL SERVICES WHEN THE HEADLIGHTS WENT OUT ON AN UNLIGHTED ROADWAY AT 55MPH. THE EVENT CAUSED A PANIC AND NEARLY LOST CONTROL. THE FAILED PART THAT CAUSED THIS IS GM#15016745 AND READILY AVAILABLE AT AUTO PARTS STORES FOR 35-50 DOLLARS. GM DID RECALL A MESS OF GM PRODUCTS FOR THE DEFECTIVE PART. IN CONVERSATI... Read more
Incident date: Jan 10, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL JERKED AND BECAME DIFFICULT TO MANEUVER. THE POWER STEERING AND ESC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET BUICK GMC CADILLAC OF MURFREESBORO (960 JOHN R RICE BLVD, MURFREESBORO, TN 37129, (615) 645-1075) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR ASS... Read more
Incident date: Dec 15, 2017
I OWN A 2006 PONTIAC G6 AND POWER STEERING KEEPS SHUTTING OFF WHILE DRIVING THE CAR AT ANY SPEED SINCE ABOUT MIDDLE OF DECEMBER 2017 AND HAS GOTTEN WORSE. I LOOKED UP ISSUE THAT I WAS HAVING ON THE INTERNET AND FOUND THAT THE YEAR MODEL THAT I OWN FALLS WITHIN A RECALL FOR FAULTY POWER STEERING PARTS.TRIED TAKING TO GM OFFICE ON MY ISSUE AND THEY SAID BEST THEY COULD DO IS FOR ME TO TAKE IT TO DEA... Read more
Incident date: Jan 19, 2018
I HAVE AN ISSUE WITH THE POWER STEERING ON THIS VEHICLE. I CAME TO FIND OUT THAT THIS VEHICLE HAS ELECTRICAL POWER STEERING. I WAS DRIVING ON A RESIDENTIAL ROAD WHEN THE STEERING WHEEL LOCKED UP ON ME. IT TOOK ALL THE STRENGTH I HAD TO PULL OVER TO SIDE OF ROAD WHICH IS VERY DANGEROUS AND CALL FOR ASSISTANCE. I WAS TOLD TO RESTART VEHICLE WHICH FIXED THIS ISSUE FOR THAT DAY THEN HAPPENED AGAIN ON ... Read more
Incident date: Mar 28, 2008
'TAKATA RECALL' DETERIORATION OF AIRBAGS DUE TO THE GEOGRAPHICAL LOCATION AND THE HEAT OF THE SOUTHERN UNITED STATES
Incident date: Jan 20, 2018
CHECK AIR BAG LIGHT IS ON FOR 5 YEARS NOW. I CONTACTED GENERAL MOTORS WHEN IT HAPPENED BUT THEY SAID IT WAS NOT THEIR PROBLEM, TAKE IT TO A DEALER. THIS JUST CAME ON WITHOUT ANY INCIDENT AT ALL. OTHERWISE EVERYTHING ELSE IS OKAY. GMC REFUSES TO HELP IN ANY WAY.
Incident date: Jan 6, 2018
THE AIR BAGS HAVE NEVER DEPLOYED AND THE AIR BAG LIGHT STAYS ON. THE POWERSTEERING IS ELECTRIC AND NOT PUMP ASSIST AND IT KEEPS GOING OUT AND NOW MAY HAVE TO REPLACE ENTIRE STERRING COLUMN. HAVE CALLED GMC TO COMPLAIN AND STILL MO RECALL HAS BEEN MADE. GOOGLE MY ISSUE ABD FOUND THAT THERE ARE ALOT OF PEOPLE WITH MY CAR THAT HAVE THE SAME PROBLEM. FEEL HELPLESS
Incident date: Jan 6, 2018
THE AIR BAGS HAVE NEVER DEPLOYED AND THE AIR BAG LIGHT STAYS ON. THE POWERSTEERING IS ELECTRIC AND NOT PUMP ASSIST AND IT KEEPS GOING OUT AND NOW MAY HAVE TO REPLACE ENTIRE STERRING COLUMN. HAVE CALLED GMC TO COMPLAIN AND STILL MO RECALL HAS BEEN MADE. GOOGLE MY ISSUE ABD FOUND THAT THERE ARE ALOT OF PEOPLE WITH MY CAR THAT HAVE THE SAME PROBLEM. FEEL HELPLESS
Incident date: Jan 17, 2018
TL-CONTACT OWNS A 2002 PONTIAC GRAND AM ---- VEHICLE HAS 165,478 MILES CONTACT WAS GOING 10MPH WHEN BLINKERS STOPPED WORKING, IN TURN LANE TO TURN OFF MAIN ROAD AT NIGHT.. CONTACT WAS DRIVING HOME TWO NIGHTS AGO WHEN BLINKERS BOTH WENT OUT AND CONTACT WENT ONLINE AND LOOKED UP VIN NUMBER AND SAW TWO RECALLS. CONTACT STATED SHE HAD CALLED LOCAL GM DEALER AND GM STATE VEHICLE HAS NO RECALLS. CONTAC... Read more
Incident date: Nov 21, 2014
FROM THE BEGINNING UPON PURCHASING THIS VEHICLE WE FOUND THE PASSENGER SENSOR NOT FUNCTIONING PROPERLY, DUPLESSIS GMC IN GONZALES, LA COULD NOT LOCATE THE PROBLEM SO AFTER MANY EFFORTS WITH THEM WE GOT A LOCAL SHOP TO INSTALL THE NEW SENSOR THAT WE PURCHASED FROM DUPLESSIS. WE ARE LOOKING FOR COMPENSATION FOR THAT DEVICE AND THE LABOR TO INSTALL IT. THIS WAS AN INTERMITTENT PROBLEM BUT NEVER WE... Read more
Incident date: Nov 21, 2014
FROM THE BEGINNING UPON PURCHASING THIS VEHICLE WE FOUND THE PASSENGER SENSOR NOT FUNCTIONING PROPERLY, DUPLESSIS GMC IN GONZALES, LA COULD NOT LOCATE THE PROBLEM SO AFTER MANY EFFORTS WITH THEM WE GOT A LOCAL SHOP TO INSTALL THE NEW SENSOR THAT WE PURCHASED FROM DUPLESSIS. WE ARE LOOKING FOR COMPENSATION FOR THAT DEVICE AND THE LABOR TO INSTALL IT. THIS WAS AN INTERMITTENT PROBLEM BUT NEVER WE... Read more
Incident date: Jan 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COLEMAN BUICK GMC AT (609) 482-3473 (LOCATED AT 100 RENAISSANCE BLVD, LAWRENCE TOWNSHIP... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLES AUTO FAMILY CHEVROLET, 10851 NORTH ST, GARRETTSVILLE, OH 44231) WAS CONTACTED AND CONFIRMED... Read more
Incident date: Dec 13, 2017
MY 2006 PONTIAC G6 HAVE NOT HAD THE RECALLS OF N140152,14V224...BY SEARCH OF THE VIN ..NOW THE POWER STEERING LIGHT FLASHES ON RADIO SERVICE CENTER ON AND OFF...I AM WANTING TO KNOW HOW TO HAVE THIS FIXED BY RECALL BEFORE IT'S TO LATE..THIS HAPPENS ALL SPEEDS TURNING AND WHEN VEHICLE IS ON
Incident date: Jan 15, 2018
GOING DOWN HIGHWAY ABOUT 60 MPH. STEERING LOCKS UP, TRACTION CONTROL WENT OFF.BARELY MADE IT OVER TO EMERGENCY LANE.. I SEE I'M NOT THE ONLY ONE WITH THIS PROBLEM. ALSO, RECALL UP TO 2009 G6 BUT NOT MY 2010 PONTIAC G6. THIS ISSUE IS VERY DANGEROUS AND NEEDS TO BE ADDRESS.
Incident date: Jan 15, 2018
HI I HAVE A PROBLEM I HAVE A RECALL AND THE RECALL NUMBER IS N140115 AND IT WAS FOR MY POWER STEERING I HAVE CALLED PONTIAC AND IF TOLD ME IT WAS JUST A SPECIAL COVERAGE WITH A LIMITED WARRANTY AND I DON'T UNDERSTAND HOW THAT CANNOT BE A RECALL AND I FEEL LIKE I SHOULD NOT HAVE TO PAY FOR IT, I ALMOST CRASHED GOING INTO WORK BECAUSE IT WENT OUT ON ME, I GET IN MY CAR TURN IT ON AND START DRIVING D... Read more
Incident date: Nov 27, 2017
OVER THE LAST COUPLE YEARS MY VEHICLE WOULD INDICATE 'POWER STEERING' SERVICE ESB' 'TRACTION' AND THEN THE INDICATOR WOULD GO OFF AS ODDLY AS IT CAME ON. I TOOK IT INTO DEALERSHIP TWICE FOR CHECK AND THEY COULD NOT FIND ANY ISSUE OR RECALL AND SAID TO JUST KEEP DRIVING.... NOW OVER THE LAST TWO MONTHS I CANNOT DRIVE WITHOUT MY POWER STEERING ACTUALLY LOCKING UP, VERY DIFFICULT TO NAVIGATE AND THE... Read more
Incident date: Jan 3, 2018
ABS AND TRACTION CONTROL LIGHTS ON DASH CAME ON DURING A ROUTINE DRIVE, AND REMAIN ON. HAD MECHANIC INSPECT- CONCLUDED THAT BOTH SENSORS WORKING, MALFUNCTION DUE TO NO ELECTRICITY BEING DELIVERED. AS A RESULT, CRITICAL CRASH AVOIDANCE FEATURES (BOTH ANTI-LOCK BRAKE AND TRACTION CONTROL ARE CRITICAL) ARE DISABLED / FAILING. REPAIR WOULD REQUIRE TRACING WIRE BACK TO POINT OF ISSUE. BEFORE HAV... Read more
Incident date: Jan 3, 2018
ABS AND TRACTION CONTROL LIGHTS ON DASH CAME ON DURING A ROUTINE DRIVE, AND REMAIN ON. HAD MECHANIC INSPECT- CONCLUDED THAT BOTH SENSORS WORKING, MALFUNCTION DUE TO NO ELECTRICITY BEING DELIVERED. AS A RESULT, CRITICAL CRASH AVOIDANCE FEATURES (BOTH ANTI-LOCK BRAKE AND TRACTION CONTROL ARE CRITICAL) ARE DISABLED / FAILING. REPAIR WOULD REQUIRE TRACING WIRE BACK TO POINT OF ISSUE. BEFORE HAV... Read more
Incident date: Jan 3, 2018
ABS AND TRACTION CONTROL LIGHTS ON DASH CAME ON DURING A ROUTINE DRIVE, AND REMAIN ON. HAD MECHANIC INSPECT- CONCLUDED THAT BOTH SENSORS WORKING, MALFUNCTION DUE TO NO ELECTRICITY BEING DELIVERED. AS A RESULT, CRITICAL CRASH AVOIDANCE FEATURES (BOTH ANTI-LOCK BRAKE AND TRACTION CONTROL ARE CRITICAL) ARE DISABLED / FAILING. REPAIR WOULD REQUIRE TRACING WIRE BACK TO POINT OF ISSUE. BEFORE HAV... Read more
Incident date: Jan 8, 2018
A YEAR AGO I HAD THE POWER STEERING COLUMN REPLACED DUE TO A RECALL. YESTERDAY MY POWER STEERING WENT OUT AND MY MECHANIC SAID IT WAS THE SENSOR (THE SAME PART THAT WAS RECALLED). YET THE WARRANTY FROM THE LAST ONE I HAD REPLACED WAS UP. I CALLED GM TO SEE ABOUT THE DEFICIENT PART AND THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. ALSO, THEY DO NO SELL THE SENSOR TO CUSTOMERS, ONLY TO A DEA... Read more
Incident date: Jan 2, 2018
AFTER THE CAR IS STARTED AND ATTEMPTING TO PUT THE CAR IN REVERSE, OR ANY OTHER GEAR IN AUTOMATIC TRANSMISSION, THE SHIFT LEVER MOVES INTO THE POSITIONS, BUT THE TRANSMISSION DOES NOT ENGAGE AND THE CAR REMAINS IN A NUETRAL POSITION AND THE BRAKE PEDAL DOES NOT ALLOW ANY MOVEMENT. WITH THAT THE CAR IS ABLE TO ROLL FORWARD, OR REVERSE DEPENDING ON THE LEVELNESS OF THE AREA IT IS PARKED IN. ONCE THE... Read more
Incident date: Dec 10, 2017
POWER STEERING WENT OUT, NEARLY WENT INTO DITCH. NOW SOMETIMES SHAKES THE WHEEL INTERMITTENTLY WHILE DRIVING AND WHILE SITTING. SOMETIMES DOESN'T WORK AT ALL - COMES AND GOES INTERMITTENTLY, PARKED, HAS NOT WENT TOTALLY OUT AGAIN WHILE DRIVING BUT HAS INTERMITTENT SHAKES. THERE WAS A RECALL BUT SOMEHOW (ACCORDING TO GM) MY SPECIFIC CAR WAS NOT COVERED WHEN MOST OF 2008 AND 3 YEARS BEFORE AND ... Read more
Incident date: Jan 1, 2018
MY POWER STEERING SHOWS ON THE DASHBOARD AND IT IS SO TUFF TO TURN EITHER WAY CAN YOU REPLACE IT PLEASE