Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Mar 3, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 35 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL FAILED TO MOVE. ADDITIONALLY, WHEN THE GEAR SHIFTER WAS IN THE PARK POSITION, THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILUR... Read more
Incident date: Mar 12, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE ELECTRONIC LEVER ON THE HATCH FAILED TO FUNCTION PROPERLY; THEREFORE, THE HATCH WAS UNABLE TO BE OPENED BECAUSE THERE WAS NO MANUAL FUNCTION. ON STAR WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO CHECK THE OWNER'S MANUAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Mar 12, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE ELECTRONIC LEVER ON THE HATCH FAILED TO FUNCTION PROPERLY; THEREFORE, THE HATCH WAS UNABLE TO BE OPENED BECAUSE THERE WAS NO MANUAL FUNCTION. ON STAR WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THE CONTACT TO CHECK THE OWNER'S MANUAL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS ... Read more
Incident date: Nov 1, 2017
MY 07 G6 V6 SEEMS TO LOSE POWER STEERING INTERMITTENTLY. THERE IS NO WAY TO KNOW WHEN IT WILL HAPPEN.
Incident date: Jan 3, 2017
MY CAR HAS A STRONG GAS SMELL ON TH BACK PASSENGER SIDE. IT'S HAD BEEN GOING ON FOR ALMOST A YEAR. I'M FINALLY ABLE TO HAVE IT LOOKED AT AND HOPEFULLY FIXED AT A LOCAL DEALERSHIP. THE SMELL OF GAS IS SO STRONG IT IS NAUSEATING AND CAN BE SMELLED SEVERAL FEET AWAY FROM THE CAR. I'M WORRIED THAT THERE IS A GAS LEAK AND IT IS THE ONLY VEHICLE I HAVE TO TRANSPORT MY THREE CHILDREN. I'VE NOTICED THE SM... Read more
Incident date: Mar 8, 2018
DRIVERS SEAT LEANING TOWARDS THE LEFT. SEARCHED FOR CAUSE AND FOUND METAL FRAME IN SEAT CRACKED THROUGH. NO SUPPORT ON BACK LEFT SIDE.
Incident date: Oct 3, 2017
I BOUGHT A 2010 PONTIAC VIBE AND 3 MONTHS LATER THE FRONT END OF THE CAR STARTED SHAKING REAL BAD SO I CALLED UP KOEHNE AUTO TO TELL THEM AND THEY WOULDN'T AS MUCH AS TALE IT FOR A TEST DRIVE TO SEE WHAT I WAS TALKING ABOUT. THEY KEPT ON LOOKING AT THE FRONT END AND KEPT TELLING ME THAT THERE WAS NOTHING WRONG WITH THE BRAKES THAT THE TIRES WERE BALD SO THEY PUT $500 DOLLARS WORTH OF TIRES ON THE... Read more
Incident date: Jan 26, 2018
WAS DRIVING WHEN MY LIGHTS TURNED OFF ON ME HAD TO DRIVE TO TEXT OF THE WAY HOME WITH MY HIGH BEAMS I CHANGED THEM ABOUT 3 TIMES AND THEY KEEP GOING OUT
Incident date: Jan 26, 2018
WAS DRIVING WHEN MY LIGHTS TURNED OFF ON ME HAD TO DRIVE TO TEXT OF THE WAY HOME WITH MY HIGH BEAMS I CHANGED THEM ABOUT 3 TIMES AND THEY KEEP GOING OUT
Incident date: Mar 5, 2018
WHILE DRIVING MY VEHICLE DOWN A CITY STREET THE STEERING JUST LOCKED UP ON ME. I COULDN'T TURN THE WHEEL. STOPPED THE VEHICLE PARKED AND RESTARTED THE VEHICLE I WAS ABLE TO GET THE STEERING TO WORK. I HAVE RESEARCHED THIS ISSUE ONLINE AND FOUND SEVERAL COMPLAINTS. HOWEVER, WHEN I WENT ON GM WEBSITE AND ENTER MY VIN# IT SHOWS NO RECALLS; SAME ON YOUR SITE. I WANT TO REPORT THIS BECAUSE THIS IS... Read more
Incident date: Mar 5, 2018
WHILE DRIVING MY VEHICLE DOWN A CITY STREET THE STEERING JUST LOCKED UP ON ME. I COULDN'T TURN THE WHEEL. STOPPED THE VEHICLE PARKED AND RESTARTED THE VEHICLE I WAS ABLE TO GET THE STEERING TO WORK. I HAVE RESEARCHED THIS ISSUE ONLINE AND FOUND SEVERAL COMPLAINTS. HOWEVER, WHEN I WENT ON GM WEBSITE AND ENTER MY VIN# IT SHOWS NO RECALLS; SAME ON YOUR SITE. I WANT TO REPORT THIS BECAUSE THIS IS... Read more
Incident date: Mar 6, 2018
WHILE DRIVING THE POWER STEERING LIGHT FLASHED AND ESC LIGHT COMES ON AND LOOSE ALL POWER STEERING. VERY HARD TO STEER TO GET PULLED OVER . SHUT THE CAR OFF AND WORKS FOR A BIT , THEN FLASHES AGAIN AND LOOSE IT AGAIN .THANK GOODNESS IM A STRONG GUY AND WAS ABLE TO MUSCLED IT TO A SAFE SPOT. THERE ARE RECALLS FOR PREVIOUS YEARS FOR THE EXACT SAME PROBLEM BUT NOT 2010 ... WHY???
Incident date: Mar 3, 2018
DEAR NHTSA; I OWN A 2009 PONTIAC G6 THAT WITHIN THE LAST WEEK INCURRED A POWER STEERING FAILURE. RECALL RESEARCH SHOWS THAT ON MARCH 2014 THE NHTSA REQUIRED GM TO ISSUE A RECALL FOR THIS EXACT PROBLEM, HOWEVER, IT ONLY COVERED THE G6 MODELS UP TO THE YEAR 2009, WHICH MY CAR WAS NOT INCLUDED. THE SERVICE ADVISOR AT THE DEALERSHIP ACKNOWLEDGED THAT THE "PROBLEM" WAS VERY SIMILAR TO THE STEERING P... Read more
Incident date: Mar 3, 2018
DEAR NHTSA; I OWN A 2009 PONTIAC G6 THAT WITHIN THE LAST WEEK INCURRED A POWER STEERING FAILURE. RECALL RESEARCH SHOWS THAT ON MARCH 2014 THE NHTSA REQUIRED GM TO ISSUE A RECALL FOR THIS EXACT PROBLEM, HOWEVER, IT ONLY COVERED THE G6 MODELS UP TO THE YEAR 2009, WHICH MY CAR WAS NOT INCLUDED. THE SERVICE ADVISOR AT THE DEALERSHIP ACKNOWLEDGED THAT THE "PROBLEM" WAS VERY SIMILAR TO THE STEERING P... Read more
Incident date: Nov 20, 2017
CALLED GM BECAUSE I SEEN WHERE THE NHTSA HAD A RECALL ON ALL 2007 PONTIAC G6 FOR STEERING:ELECTRIC POWER ASSIST SYSTEM RECALL# 15V064000 WITH RECALL DATE: 2/4/2015 BUT WHEN I CALLED GM THEY SAID THEY DONT SEE A RECALL FOR MY CAR EVEN THOUGH I AM HAVING THIS SAME ISSUE AND THE NHTSA HAS RECALLED THIS PROBLEM FOR VEHICLES LIKE MINE. WAS VERY UNHAPPY WITH THE WAY GM TREATED ME ABOUT THIS MATTER. ALSO... Read more
Incident date: Nov 20, 2017
POWER STEERING LIGHT COMES ON AND STEERING COLUMN LOCKS UP. HARD TO TURN THE WHEEL.
Incident date: Mar 3, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 10 MPH, THE STEERING WHEEL WAS DIFFICULT TO CONTROL WHILE TURNING IN EITHER DIRECTION. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE REMAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE... Read more
Incident date: Dec 1, 2017
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAYDOCY AUTOMOTIVE IN COLUMBUS, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTU... Read more
PONTIAC
GRAND PRIX
(2000) — ENGINE
Mar 5, 2018
Incident date: Feb 28, 2018
A WHILE BACK THERE WAS A RECALL ON THE PONTIAC GRAND PRIX YEARS 2000 - 2004 IF IM NOT MISTAKEN DUE TO OIL LEAK CAUSING AN ENGINE FIRE. I JUST BOUGHT THIS CAR FROM A PRIVATE OWNER AND WAS WONDERING IF THIS WAS THE PROBLEM. IT SEEMS THAT WHEN I PUT OIL IN IT IS DOES LEAK ON TO THE GROUND BUT WITH HOW MUCH OIL I PUT IT IN ALREADY DOESNT EXPLAIN WHERE THE REST OF IT WENT, ID SAY ABOUT 5 QUARTS IN A DA... Read more
Incident date: Mar 1, 2017
SMELL STRONG FUEL LEAK IN THE BACK OF THE CAR BY GAS TANK.
Incident date: Dec 19, 2017
POWER STEERING PROBLEM STARTED ABOUT THREE MONTHS AGO DRIVING UP RODE AND WHEEL JUST LOCK ONLY FORM OF TRANSPORTATION CAN'T AFFORD A NEW CAR.WIPERS STOP WORKING ABOUT 6 MONTHS U CAN HERE THE MOTOR ON WIPERS THEY WORK SOMETIMES BUT STOP .AND WHEN THE POWER STEERING IS ON WHEN TRYING TO STOP THE CAR SHAKE SO BAD
Incident date: Dec 19, 2017
POWER STEERING PROBLEM STARTED ABOUT THREE MONTHS AGO DRIVING UP RODE AND WHEEL JUST LOCK ONLY FORM OF TRANSPORTATION CAN'T AFFORD A NEW CAR.WIPERS STOP WORKING ABOUT 6 MONTHS U CAN HERE THE MOTOR ON WIPERS THEY WORK SOMETIMES BUT STOP .AND WHEN THE POWER STEERING IS ON WHEN TRYING TO STOP THE CAR SHAKE SO BAD
Incident date: Mar 3, 2018
WHEN STARTING THE CAR, A WARNING WILL APPEAR IN THE DRIVER INFORMATION DISPLAY STATING A POWER STEERING FAILURE. IT ALSO STATES TO SERVICE ESC. WHEN ATTEMPTING TO DRIVE, THE STEERING WHEEL BECOMES IMPOSSIBLE TO TURN (SINCE THE POWER STEERING IS NOT WORKING) AND IS VERY DANGEROUS AROUND MANY TURNS, ESPECIALLY IN ROUNDABOUTS. THE STEERING WHEEL SHAKES UNCONTROLLABLY AS WELL. THIS PROBLEM SEEMS TO BE... Read more
Incident date: Feb 27, 2018
FUEL SMELL AT REAR OF VEHICLE NEAR GAS TANK. VEHICLE HAS 93K MILES.
PONTIAC
GRAND PRIX
(2006) — STEERING
Mar 4, 2018
Incident date: Mar 4, 2018
WENT TO THE LOCAL CONVENIENCE STORE TO GET SOME ITEMS, ON THE WAY BACK HOME THE STEERING GOT VERY HARD TO TURN. MY BROTHER INVESTIGATED AND FOUND THE POWER STEERING RESEAVORE EMPTY OF FLUID. HE REFILLED IT AND LOOKED UNDER THE CAR AND FOUND IT LEAKING, (STREAM OF FLUID).
Incident date: Dec 28, 2017
I WAS DRIVING THE CAR AND THE POWER STEERING LIGHT CAME ON. I RESTARTED THE CAR AND IT WAS ABLE TO BE RESET. I CALLED THE GM DEALER WHERE IT WAS PURCHASED AND WAS TOLD THEY CAN'T DO ANYTHING AS THERE IS NO CURRENT RECALL ON THE VEHICLE. THIS HAS OCCURRED FREQUENTLY SINCE THAT TIME. I HAVE BEEN SITTING AT A STOP SIGN OR A RED LIGHT, DRIVING THROUGH A CITY AND ALSO SITTING STATIONARY WHEN THIS H... Read more
PONTIAC
GRAND PRIX
(1998) — ENGINE
Mar 1, 2018
Incident date: Mar 14, 2016
1998 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE FRONT VALVE COVER AND GASKET RECALL NOTICE. *SMD *JS
PONTIAC
GRAND PRIX
(2005) — ENGINE
Mar 1, 2018
Incident date: Nov 4, 2017
"TAKATA RECALL" MY VEHICLE WILL NOT GO IN DRIVE AS I WAS MOMMY WAY HOME IT WAS STUCK ON A CITY STREET FOR 2 MONTHS DUE TO TRANSMISSION SLIPPED. ALSO MY MY ELECTRICAL SYSTEM IS GIVING OUT MY CAR WILL NOT PICK UP SPEED FULLY IT JERKS AND SHAKES AS WELL IF I LAY MY FOOT ON THE GAS. MY BRAKES TOUCHES THE FLOOR BECAUSE MY BRAKE FLUIDS ARE LEAKING OUT.
PONTIAC
GRAND PRIX
(2005) — ELECTRICAL SYSTEM
Mar 1, 2018
Incident date: Nov 4, 2017
"TAKATA RECALL" MY VEHICLE WILL NOT GO IN DRIVE AS I WAS MOMMY WAY HOME IT WAS STUCK ON A CITY STREET FOR 2 MONTHS DUE TO TRANSMISSION SLIPPED. ALSO MY MY ELECTRICAL SYSTEM IS GIVING OUT MY CAR WILL NOT PICK UP SPEED FULLY IT JERKS AND SHAKES AS WELL IF I LAY MY FOOT ON THE GAS. MY BRAKES TOUCHES THE FLOOR BECAUSE MY BRAKE FLUIDS ARE LEAKING OUT.
PONTIAC
GRAND PRIX
(2005) — SERVICE BRAKES
Mar 1, 2018
Incident date: Nov 4, 2017
"TAKATA RECALL" MY VEHICLE WILL NOT GO IN DRIVE AS I WAS MOMMY WAY HOME IT WAS STUCK ON A CITY STREET FOR 2 MONTHS DUE TO TRANSMISSION SLIPPED. ALSO MY MY ELECTRICAL SYSTEM IS GIVING OUT MY CAR WILL NOT PICK UP SPEED FULLY IT JERKS AND SHAKES AS WELL IF I LAY MY FOOT ON THE GAS. MY BRAKES TOUCHES THE FLOOR BECAUSE MY BRAKE FLUIDS ARE LEAKING OUT.
Incident date: Feb 1, 2018
"TAKATA RECALL" IN MY PONTIAC G6 AFTER I HIT 100000 MILES I STARTED HAVING ALL KINDS OF PROBLEMS. MY ABS LIGHT KEEP COMING ON AND OFF. MY THEFT-DETERRENT ALARMS COMES ON AND STAY ON WHILE I DRIVE. THEN IT GOES OFF STAY OFF FOR A DAY MAYBE THEN COME BACK ON. THE TRACTION CONTROL WARNING LIGHT COMES ON AND STAYS ON THEN GOES OFF AND COME BACK ON. THE CAR PULLS FORWARD, WHICH IS SCARY. I DRIVE SLOW ... Read more
Incident date: Feb 1, 2018
"TAKATA RECALL" IN MY PONTIAC G6 AFTER I HIT 100000 MILES I STARTED HAVING ALL KINDS OF PROBLEMS. MY ABS LIGHT KEEP COMING ON AND OFF. MY THEFT-DETERRENT ALARMS COMES ON AND STAY ON WHILE I DRIVE. THEN IT GOES OFF STAY OFF FOR A DAY MAYBE THEN COME BACK ON. THE TRACTION CONTROL WARNING LIGHT COMES ON AND STAYS ON THEN GOES OFF AND COME BACK ON. THE CAR PULLS FORWARD, WHICH IS SCARY. I DRIVE SLOW ... Read more
Incident date: Feb 1, 2018
"TAKATA RECALL" IN MY PONTIAC G6 AFTER I HIT 100000 MILES I STARTED HAVING ALL KINDS OF PROBLEMS. MY ABS LIGHT KEEP COMING ON AND OFF. MY THEFT-DETERRENT ALARMS COMES ON AND STAY ON WHILE I DRIVE. THEN IT GOES OFF STAY OFF FOR A DAY MAYBE THEN COME BACK ON. THE TRACTION CONTROL WARNING LIGHT COMES ON AND STAYS ON THEN GOES OFF AND COME BACK ON. THE CAR PULLS FORWARD, WHICH IS SCARY. I DRIVE SLOW ... Read more
Incident date: Apr 5, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, IT SHOOK VIOLENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 63,972.
Incident date: Oct 30, 2016
RIGHT SIDE OIL LEAK FROM THE VALVE COVER, LEAKING ONTO THE EXHAUST MANIFOLD @20000 MILES. FIRE CONCERN.
Incident date: Sep 10, 2017
MY AIRBAG WARNING LIGHT LIT UP ON THE DASH CLUSTER. (CONCOMITANTLY, I NOTICED THAT THE STEERING WHEEL CONTROLS FOR THE HORN, RADIO AND CRUISE CONTROL ALSO STOPPED WORKING.) RESEARCH SHOWED GM RECALL 14139 FOR FAILURE OF SPIRAL CABLE ASSEMBLY (CONNECTED TO AIRBAG MODULE, HORN, CRUISE CONTROL AND RADIO); HOWEVER, WE WERE TOLD THAT THIS CAR WAS NOT AMONG THE RECALLED VEHICLES. HOW IS T... Read more
Incident date: Feb 28, 2018
TAKATA RECALL , MY HEADLIGHTS STARTED TO GO OUT AROUND LAST YEAR. I REPLACE THE BULBS WHICH WAS NO EASY TASK ALL TO FIND OUT THAT THE WIRE HARNESS IN THIS MAKE AND MODEL GO BAD .REAL BAD WHERE THE WIRES IN THE HEADLIGHTS SHORT OUT AND CORRODE , I HAD TO REPLACE BOTH HEADLIGHTS AND TO NO AVAIL THEY ARE GOING OUT AGAIN . I HAVE NEVER SEEN A CAR THAT I WOULD HAVE TO REPLACE THE WHOLE HEAD LIGHT OV... Read more
Incident date: Jul 28, 2012
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHEN THE VEHICLE WAS PLACED IN DRIVE, THE STEERING WHEEL LOCKED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO PRESTON CHEVROLET (13600 W CENTER ST, BURTON, OH 44021) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHIC... Read more
Incident date: Feb 5, 2018
RACK AND PINION FAILURE CAN LEAD TO A CAR ACCIDENT. THE RACK AND PINION WAS REPLACED AROUND 3 YEARS AGO DUE TO THE SAME PROBLEM. THE STEERING IS STIFF WHEN TURNING THE STEERING WHEEL.
Incident date: Dec 28, 2017
2009 PONTIAC VIBE. CONSUMER WRITE IN REGARDS TO SAFETY AIRBAG RECALL. *VA THE CONSUMER STATED THAT ON MULTIPLE OCCASIONS AN ATTEMPT WAS MADE TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER ADVISED THE PARTS WERE NOT AVAILABLE. *JS
Incident date: Feb 7, 2018
SUDDEN LOSS OF ELECTRIC POWER STEERING, LEAVING DRIVER UNABLE TO TURN THE WHEEL TO STEER IN EITHER DIRECTION. CAUSING THE CAR TO BE UNUSABLE FOR ITS INABILITY TO CHANGE DIRECTION AT ANY GIVEN TIME INCREASING THE LIKELIHOOD OF A CRASH. THE MONITOR DISPLAYING THE CLOCK JUST HAD A MESSAGE THAT READ "POWER STEERING". MY EXPERIENCE WAS WHEN THE CAR WAS STATIONARY AND TRAVELING AT A LOW SPEED 5 MPH, I ... Read more
Incident date: Feb 20, 2018
POWER STEERING STOPPED WORKING - ON AND OFF. 1ST INSTANCE DRIVING, 2ND WHEN PARKED.
Incident date: Feb 18, 2018
WHILE DRIVING , BRAKE LIGHTS COME ON ,STAY ON GO OFF INTERMITTENTLY. ALSO ON OFF CRUISE CONTROL , CAR STUCK IN PARK , WON'T RELEASE .
Incident date: Dec 15, 2017
IT FIRST STARTED WITH THE CAR BEING PARKED AND STARTING, THE POWER STEERING LIGHT WOULD COME ON AND THE STEERING WHEEL WOULD VIOLENTLY VIBRATE. IT TOOK SEVERAL TIMES OF TURNING THE IGNITION ON AND OFF BEFORE IT WOULD START WORKING. NOW, IT DOES IT AT BOTH STOP LIGHTS AND WHILE TRAVELING, AT VARIOUS SPEEDS; THE LIGHT COMES ON AND THE POWER STEERING GOES OUT. ACCORDING TO RESEARCH ONLINE, THIS HAS H... Read more
Incident date: Feb 18, 2018
AIRBAG RECALL: A RECALL WAS ISSUED RELATED TO THE AIRBAG SENSORS ON THE PASSENGER SIDE; THIS DEFECT DOES NOT ALLOW THE PASSENGER SIDE AIRBAG TO DEPLOY WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. I HAVE A TWO SEAT VEHICLE; THE AIRBAG SENSOR IS NOT WORKING; THIS RECALL WAS ISSUED OVER A YEAR AGO WITH A STATUS OF "REMEDY NOT AVAILABLE" - THIS IS NOT ACCEPTABLE; IF AN ACCIDENT WERE TO OCCUR AND T... Read more
PONTIAC
GRAND PRIX
(2002) — ENGINE
Feb 22, 2018
Incident date: Jan 30, 2018
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. AFTER PARKING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO CONTAIN THE FIRE. THERE WERE NO POLICE OR FIRE REPORTS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NO... Read more
Fire
Incident date: Feb 16, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE GEAR SHIFT DID NOT SELECT THE CORRECT GEAR. THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN DRIVE; HOWEVER, WHEN SELECTING PARK, THE VEHICLE DID NOT RESPOND AND REMAINED IN THE INITIAL SELECTED GEAR. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE AND MANUALLY SHIFT THE VEHICLE IN PARK FROM THE ENGINE COMPARTMENT. THE DEALER WAS NOT CON... Read more
Incident date: Aug 24, 2017
I'VE NOTICED THAT MY PASSENGER AIR BAG INDICATOR LIGHT HASN'T BEEN TURNING OFF AFTER SOMEONE HAS LEFT THE PASSENGER SEAT. I USUALLY HAVE TO PULL OVER TO THE SIDE OF THE ROAD IF I'M DRIVING, SHUT THE CAR OFF AND START IT AGAIN FOR THE SYSTEM TO RECOGNIZE THAT THERE ISN'T A PASSENGER IN THE SEAT ANYMORE. OTHERWISE IT WILL CONTINUE TO FLASH THE PASSENGER SEAT BELT LIGHT AND CHIME. ALSO, THE DRIVER SI... Read more
Incident date: Aug 24, 2017
I'VE NOTICED THAT MY PASSENGER AIR BAG INDICATOR LIGHT HASN'T BEEN TURNING OFF AFTER SOMEONE HAS LEFT THE PASSENGER SEAT. I USUALLY HAVE TO PULL OVER TO THE SIDE OF THE ROAD IF I'M DRIVING, SHUT THE CAR OFF AND START IT AGAIN FOR THE SYSTEM TO RECOGNIZE THAT THERE ISN'T A PASSENGER IN THE SEAT ANYMORE. OTHERWISE IT WILL CONTINUE TO FLASH THE PASSENGER SEAT BELT LIGHT AND CHIME. ALSO, THE DRIVER SI... Read more
Incident date: Feb 18, 2018
WHEN I START MY CAR, I RECEIVE A POWER STEERING WARNING AND THE STEERING WHEEL WILL NOT MOVE. THE STEERING WHEEL WILL SHAKE AND THERE IS A KNOCKING NOISE. THIS ALSO HAPPENS SOMETIMES WHEN IM AT A RED LIGHT. TO GET IT BACK TO NORMAL I HAVE TO CUT THE CAR OFF AND CUT IT BACK ON.