Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Apr 1, 2018
POWER STEERING WENT OUT AND I FOUND OUT IT HAS BEEN FIXED BEFORE UNDER WARRANTY BEFORE I BOUGHT IT! AND YES I WAS DRIVING THE CAR! ALSO THE SHIFTER HAS ISSUES!
Incident date: Apr 1, 2018
POWER STEERING WENT OUT AND I FOUND OUT IT HAS BEEN FIXED BEFORE UNDER WARRANTY BEFORE I BOUGHT IT! AND YES I WAS DRIVING THE CAR! ALSO THE SHIFTER HAS ISSUES!
Incident date: Apr 1, 2018
POWER STEERING WENT OUT AND I FOUND OUT IT HAS BEEN FIXED BEFORE UNDER WARRANTY BEFORE I BOUGHT IT! AND YES I WAS DRIVING THE CAR! ALSO THE SHIFTER HAS ISSUES!
Incident date: Mar 15, 2011
I'VE HAD TO REPLACE THE HEADLIGHT BULBS ALMOST EVERY SIX MONTHS SINCE I PURCHASED THE VEHICLE IN 2010. THEY ARE CONSTANTLY GOING OUT. I TOOK IT TO AN ELECTRICIAN. HE REPLACED A PIECE IN THE WIRING, THEN THE OTHER HEADLIGHT, AS SOON AS I FIX ONE SIDE THE OTHER HEADLIGHT GOES OUT. I KNOW IT HAS TO BE A MANUFACTURERS DEFECT. I HAVE OWNED THIS CAR ALMOST 8 YEARS THIS MAY. THIS IS NOT A COINCIDENCE. T... Read more
Crash
Incident date: Apr 1, 2018
HAVING PROBLEMS WITH MY BRAKE SYSTEMS, TURN SIGNALS NOT SHUTTING OFF, FRONT SUSPENSION.
Incident date: Apr 1, 2018
HAVING PROBLEMS WITH MY BRAKE SYSTEMS, TURN SIGNALS NOT SHUTTING OFF, FRONT SUSPENSION.
Incident date: Apr 1, 2018
HAVING PROBLEMS WITH MY BRAKE SYSTEMS, TURN SIGNALS NOT SHUTTING OFF, FRONT SUSPENSION.
Incident date: Apr 9, 2018
WHEN FILLING UP CAR WITH GAS, GAS WAS PROFUSELY LEAKING FROM THE BOTTOM OF THE CAR. TOOK IT TO A MECHANIC WHO REPLACED THE FUEL PUMP 6 MONTHS PRIOR. WAS TOLD THAT THERE WAS A DEFECT IN THE FUEL NECK AND PONTIAC IS AWARE OF THE ISSUE, AND HAS A NEW 'KIT' THAT CAN BE INSTALLED ON CARS TO FIX THE PROBLEM. HOWEVER, I WAS TOLD IT WAS NOT COVERED BY ANY WARRANTY. OUT OF POCKET REPAIR COST IS $670.
Incident date: Jan 29, 2016
YEARS AGO WE STARTED SMELLING GASOLINE AROUND THE VEHICLE, WE ASSUMED THAT WAS NORMAL, BUT TWO MONTHS AGO THE ODOR STARTED SMELLING EVEN INSIDE THE CAR CAUSING US HEADACHES. I CHECKED UNDER THE HOOD, I FOUND NOTHING; LATER I DECIDED TO INSPECT UNDER THE CAR. IT WAS THEN THAT I NOTICED FUEL WAS COMING OUT FROM THE UPPER SIDE OF THE TANK FUEL DOWN INTO THE WIRING CONNECTORS, WHICH WERE SOAKED IN FUE... Read more
Incident date: Mar 5, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE EXPERIENCED A TEMPORARY LOSS OF POWER STEERING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SWEENY GMC (7997 MARKET STREET, YOUNGSTOWN, OH 44512) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WA... Read more
Incident date: Mar 1, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. WHILE OPERATING THE VEHICLE, THE PASSENGER SEAT AIR BAG SENSOR INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) IN MARCH OF 2017, WHICH INDICATED THAT AN INTERIM REPAIR WAS AVAILABLE. AFTER CONTACTING THE LOCAL DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CALIFORNIA, 92... Read more
Incident date: Mar 20, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROYAL BUICK GMC, 3010 COLUMBIANA RD, BIRMINGHAM, AL 35216) WAS CONTACTED AND CONFIRMED THAT THE... Read more
PONTIAC
GRAND PRIX
(2008) - EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
Apr 5, 2018
Incident date: Aug 1, 2016
2008 PONTIAC GRAND PRIX. CONSUMER WRITES IN REQUESTING REIMBURSEMENT FOR TURN SIGNAL SWITCH REPAIRS. *LD THE CONSUMER STATED THE VEHICLE SHUT OF WHILE DRIVING. THE CONSUMER MANAGED TO PULL OVER WITH NO POWER STEERING, BRAKES, OR GAS. THE VEHICLE RESTARTED 5 MINUTES LATER.*JS
PONTIAC
GRAND PRIX
(2001) - ENGINE
Apr 5, 2018
Incident date: Dec 31, 2017
PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOT PROPERLY REPAIRED WHICH RESULTED IN VEHICLE FIRE. *LD *TR
Fire
Incident date: Jan 1, 2015
STARTING ABOUT 80,000 MILE MY CAR STARTED CONSUMING OIL OF GREATER THAN 1 QUART EVERY 1000 MILES. NOW AT 160,000 MILES IT CONSUMES 1 QUART EVERY 500 MILES. I HAVE THE 2.4 L 4 CYLINDER ENGINE THAT CAME FAIRLY STANDARD WITH THIS MODEL YEAR. I HAVE SEEN THIS COMPLAINT ALOT ON WEB PAGES. MY RAV 4 2006 WITH THE SAME ENGINE HAD THE SAME CONSUMPTION PROBLEM. TOYOTA DID AN EXTENDED WARRANTY ON THIS PR... Read more
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNAL LIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT HAD TO USE HIS HANDS TO SIGNAL WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE V... Read more
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING VARIOUS SPEEDS, THE TURN SIGNAL LIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT HAD TO USE HIS HANDS TO SIGNAL WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE V... Read more
Incident date: Jan 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN L SULLIVAN CHEVROLET AT (916) 782-1243 (350 AUTOMALL DR, ROSEVILLE, CA 95661) ... Read more
Incident date: Mar 10, 2018
AIR BAG WARNING LIGHT CAME ON. TOOK TO THE LOCAL GM DEALER. THEY STATED THE "PASSENGER PRESENCE MODULE" WAS SHORTING OUT. DEALER STATED THE AIRBAGS MAY NOT INFLATE WITH THE PROBLEM. DEALER STATED THE PONTIAC TORRENT HAD A RECALL ON THE 2006 THRU 2008 TORRENT FOR THE PROBLEM BUT NOT THE 2009. DEALER CHARGED $798.33 TO REPLACE THE MODULE. THIS ITEM SHOULD BE RECALLED.
Incident date: Mar 30, 2018
WHETHER IT'S MOVING OR STANDING STILL THE STEERING WHEEL WILL SHAKE LIKE CRAZY AND USUALLY THE 'POWER STEERING' LIGHT WILL COME ON AND THE ONLY WAY TO TURN IT OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON (SOMETIMES SEVERAL TIMES).
Incident date: Mar 30, 2018
WHETHER IT'S MOVING OR STANDING STILL THE STEERING WHEEL WILL SHAKE LIKE CRAZY AND USUALLY THE 'POWER STEERING' LIGHT WILL COME ON AND THE ONLY WAY TO TURN IT OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON (SOMETIMES SEVERAL TIMES).
Incident date: Apr 2, 2018
BRAKE LIGHTS COME ON AND OFF BY THEMSELVES WHILE DRIVING ALSO SPEED CONTROL SHUTS OFF BY ITSELF , NEARLY CAUSED A WRECK WHEN SOMEONE TOLD ME I WAS DRIVING WITH MY FOOT ON THE BRAKE WHICH I DON'T.
Incident date: Apr 2, 2018
BRAKE LIGHTS COME ON AND OFF BY THEMSELVES WHILE DRIVING ALSO SPEED CONTROL SHUTS OFF BY ITSELF , NEARLY CAUSED A WRECK WHEN SOMEONE TOLD ME I WAS DRIVING WITH MY FOOT ON THE BRAKE WHICH I DON'T.
Incident date: Mar 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMAS BUCK GMC (LOCATED AT 750 EISENHOWER BLVD, JOHNSTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS... Read more
Incident date: Mar 25, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE ATTEMPTING TO MAKE A RIGHT TURN OUT OF THE DRIVEWAY, THE STEERING ABILITY SEIZED. ALSO, THE STABILITY CONTROL SYSTEM WARNING INDICATOR BEGAN FLASHING AND A WARNING CHIME SOUNDED. THE CONTACT CONTINUED DRIVING APPROXIMATELY A HALF MILE DOWN THE ROAD. THE CONTACT TURNED INTO A PARKING LOT AND NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. TH... Read more
Incident date: Mar 30, 2018
STARTED MY G8 TODAY AND RECEIVED AIR-BAG FAULT WARNING LIGHT AND ALARM. MY CAR HAS LESS THAN 75K MILES AND HAS NEVER BEEN IN AN ACCIDENT. I HAVE NOTICED WITHIN THE PAST FEW MONTHS THAT THE PASSENGER SIDE AIRBAG INDICATOR ON THE REAR-VIEW MIRROR SEEMS TO GO OFF DURING SYSTEM CHECKOUT EVEN WHEN THERE IS A PASSENGER PRESENT. BUT NOW, WITH THE ALARM AND WARNING LIGHT I AM NOT SURE IT IS SAFE TO DR... Read more
Incident date: Mar 15, 2018
POWER STEERING GOES OUT WHILE DRIVING
Incident date: Mar 13, 2018
I'VE HAD THE POWER STEERING RECALL DONE A COUPLE OF YEARS AGO AND RECENTLY 3 TIMES I HAVE BEEN DRIVING DOWN A STATE HIGHWAY IN MY PONTIAC G6 AND THE POWER STEERING WOULD BE DISPLAYED AND THEN LOSE STEERING ALTOGETHER UNTIL I FINALLY ABLE TO PULL OVER AND RESTART THE VEHICLE THEN IT WORKS. I HAVE ALSO NOTICED THAT WHILE DRIVING AND MAKING SMALL TURNING ADJUSTMENTS THAT THE STEERING WHEEL WOULD VIBR... Read more
Incident date: Mar 26, 2018
SERVICE AIRBAG LIGHT COMES ON RANDOMLY IN THE DIC WHILE DRIVING ON CITY STREETS AND HIGHWAYS.
Incident date: Mar 26, 2018
I OWN A 2009 PONTIAC G6. WELL, THE DOOR SAYS IT'S A 2009, BUT WHEN I ENTER THE VIN IT COMES BACK AS A 2010. I HAVE RESEARCHED AND FOUND THAT MY CAR WAS NOT INCLUDED IN THE GM RECALL FOR THE TORQUE SENSOR ASSEMBLY, WHICH I FIND ABSURD. THE POWER STEERING IN MY CAR KEEPS GOING OUT WHILE I'M DRIVING. I HAVE ALMOST CRASHED A NUMBER OF TIMES. THIS IS A SERIOUSLY DANGEROUS DEFECT. ALL THE RESEARCH I HAV... Read more
Incident date: Mar 26, 2018
I OWN A 2009 PONTIAC G6. WELL, THE DOOR SAYS IT'S A 2009, BUT WHEN I ENTER THE VIN IT COMES BACK AS A 2010. I HAVE RESEARCHED AND FOUND THAT MY CAR WAS NOT INCLUDED IN THE GM RECALL FOR THE TORQUE SENSOR ASSEMBLY, WHICH I FIND ABSURD. THE POWER STEERING IN MY CAR KEEPS GOING OUT WHILE I'M DRIVING. I HAVE ALMOST CRASHED A NUMBER OF TIMES. THIS IS A SERIOUSLY DANGEROUS DEFECT. ALL THE RESEARCH I HAV... Read more
Incident date: Mar 26, 2018
I OWN A 2009 PONTIAC G6. WELL, THE DOOR SAYS IT'S A 2009, BUT WHEN I ENTER THE VIN IT COMES BACK AS A 2010. I HAVE RESEARCHED AND FOUND THAT MY CAR WAS NOT INCLUDED IN THE GM RECALL FOR THE TORQUE SENSOR ASSEMBLY, WHICH I FIND ABSURD. THE POWER STEERING IN MY CAR KEEPS GOING OUT WHILE I'M DRIVING. I HAVE ALMOST CRASHED A NUMBER OF TIMES. THIS IS A SERIOUSLY DANGEROUS DEFECT. ALL THE RESEARCH I HAV... Read more
Incident date: May 15, 2017
MY 2008 PONTIAC G6 CONVERTIBLE IS LEAKING FUEL FROM THE TOP OF THE FUEL TANK. I HAD THE CAR LIFTED UP ON LIFTS AT THE DEALERSHIP I WORK AT AND SAW THAT THERE WAS FUEL ALL AROUND THE BOTTOM OF THE FUEL TANK. THE FUEL LINE IS LEAKING BECAUSE THE VEHICLE DOES NOT START ON THE FIRST ATTEMPT. THE SECOND ATTEMPT BUILDS UP ENOUGH FUEL PRESSURE FOR A NORMAL START. THE FUEL ODOR HAS GOTTEN SO BAD INSIDE TH... Read more
PONTIAC
GRAND PRIX
(1997) - UNKNOWN OR OTHER
Mar 26, 2018
Incident date: Mar 28, 2006
1997 PONTIAC GRAND PRIX. CONSUMER WRITES IN REGARDS TO VEHICLE CATCHING FIRE. *LD *JS
PONTIAC
GRAND PRIX
(2001) - ENGINE AND ENGINE COOLING
Mar 23, 2018
Incident date: Nov 22, 2016
TL* THE CONTACT OWNS A 2001 PONTIAC GRAND PRIX. WHILE DRIVING VARIOUS SPEEDS, THE LOW OIL INDICATOR ILLUMINATED. WHEN THE CONTACT EXITED THE VEHICLE, SHE NOTICED OIL ON THE GROUND LEAKING FROM THE ENGINE. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, THE CONTACT WAS INFORMED THAT AN OIL LEAK WAS DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VAL... Read more
Incident date: Mar 22, 2018
ON 01/19/2018 I PURCHASED 03,GRAND AM GT.THE SAME DAY THE CAR CUT OFF IN THE MIDDLE OF AN INTERSECTION.IT WAS TOWED TO MY HOME THEN BACK TO WHERE I PURCHASED IT I WAS ADVISED THAT IT NEEDED COIL PACK , ALTERNATOR,.THESE REPAIRS WHERE MADE BY ME OUT OF POCKET.ON 03/09/18THE CAR OVER HEATED AND AGAIN HAD TO BE TOWED HOME THEN TO A SHOP WHERE I PAID TO HAVE A WATER PUMP PUT ON AGAIN OUT OF POCKET.AF... Read more
Incident date: Mar 22, 2018
ON 01/19/2018 I PURCHASED 03,GRAND AM GT.THE SAME DAY THE CAR CUT OFF IN THE MIDDLE OF AN INTERSECTION.IT WAS TOWED TO MY HOME THEN BACK TO WHERE I PURCHASED IT I WAS ADVISED THAT IT NEEDED COIL PACK , ALTERNATOR,.THESE REPAIRS WHERE MADE BY ME OUT OF POCKET.ON 03/09/18THE CAR OVER HEATED AND AGAIN HAD TO BE TOWED HOME THEN TO A SHOP WHERE I PAID TO HAVE A WATER PUMP PUT ON AGAIN OUT OF POCKET.AF... Read more
Incident date: Mar 22, 2018
ON 01/19/2018 I PURCHASED 03,GRAND AM GT.THE SAME DAY THE CAR CUT OFF IN THE MIDDLE OF AN INTERSECTION.IT WAS TOWED TO MY HOME THEN BACK TO WHERE I PURCHASED IT I WAS ADVISED THAT IT NEEDED COIL PACK , ALTERNATOR,.THESE REPAIRS WHERE MADE BY ME OUT OF POCKET.ON 03/09/18THE CAR OVER HEATED AND AGAIN HAD TO BE TOWED HOME THEN TO A SHOP WHERE I PAID TO HAVE A WATER PUMP PUT ON AGAIN OUT OF POCKET.AF... Read more
Incident date: Mar 17, 2018
HEADLIGHTS GOING OUT. POOR CONNECTION, BURNING/MELTED HEADLIGHT SOCKET, HEADLIGHT CHOOSE WHEN THEY WANT TO WORK. ACTIONS TAKEN, I DIDN'T WAIT FOR A RECALL. BURNT SOCKET LEAD ME TO BELIEVE THE HARNESS WASN'T ABLE TO WITHSTAND THE AMPERAGE. I REPLACED THE WIRES RUNNING TO HEADLIGHTS WITH A LARGER GAUGE. REPLACED THE HEADLIGHT CONNECTOR. ALL HAS BEEN WELL SINCE, GOING ON 3 YEARS NOW. ANOTHER WIRIN... Read more
Incident date: Mar 17, 2018
HEADLIGHTS GOING OUT. POOR CONNECTION, BURNING/MELTED HEADLIGHT SOCKET, HEADLIGHT CHOOSE WHEN THEY WANT TO WORK. ACTIONS TAKEN, I DIDN'T WAIT FOR A RECALL. BURNT SOCKET LEAD ME TO BELIEVE THE HARNESS WASN'T ABLE TO WITHSTAND THE AMPERAGE. I REPLACED THE WIRES RUNNING TO HEADLIGHTS WITH A LARGER GAUGE. REPLACED THE HEADLIGHT CONNECTOR. ALL HAS BEEN WELL SINCE, GOING ON 3 YEARS NOW. ANOTHER WIRIN... Read more
Incident date: Mar 17, 2018
HEADLIGHTS GOING OUT. POOR CONNECTION, BURNING/MELTED HEADLIGHT SOCKET, HEADLIGHT CHOOSE WHEN THEY WANT TO WORK. ACTIONS TAKEN, I DIDN'T WAIT FOR A RECALL. BURNT SOCKET LEAD ME TO BELIEVE THE HARNESS WASN'T ABLE TO WITHSTAND THE AMPERAGE. I REPLACED THE WIRES RUNNING TO HEADLIGHTS WITH A LARGER GAUGE. REPLACED THE HEADLIGHT CONNECTOR. ALL HAS BEEN WELL SINCE, GOING ON 3 YEARS NOW. ANOTHER WIRIN... Read more
Incident date: Mar 20, 2018
WHILE DRIVING MY CAR ON THE FREEWAY, THE INSTRUMENT PANEL LIT UP AND A BEEP TWICE INDICATED AN ISSUE WITH POWER STEERING AND THE CAR NO LONGER MAINTAINS POWER STEERING. THERE IS A RECALL FOR THIS ISSUE 14772 FOR THE MAKE AND MODEL OF MY CAR BUT MY CAR WAS NOT INCLUDED IN THE RECALL. THIS IS A MAJOR ISSUE THAT SHOULD COVER ALL MODELS AFFECTED IT'S DIFFICULT TO STEER WITHOUT THE POWER STEERING. ... Read more
Incident date: Feb 7, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G5. WHILE DRIVING VARIOUS SPEEDS, A FUEL ODOR EMITTED THROUGH THE VENTS. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AT THE CONTACT'S RESIDENCE AND DIAGNOSED THAT FUEL WAS LEAKING FROM EITHER THE FUEL PUMP OR THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE W... Read more
Incident date: Mar 20, 2018
I RECIEVED AN ERROR MESSAGE ON MY DASH POWER STEERING, SERVICE ESC, AND ESC OFF WHILE PULLING OUT OF MY DRIVEWAY. I DROVE A FEW BLOCKS AND COULD NOT LONGER CONTROL MY STEERING - THIS IS A SERIOUS SAFETY HAZARD REPORTED BY MANY, MANY G5, G6 AND G8 OWNERS WITH MODEL YEARS BETWEEN 2005 AND 2010 IN PARTICULAR. WHY CERTAIN MODELS/YEARS HAVE BEEN RECALLED AND NOT ALL OF THEM IS BEYOND ME. IT TOOK EVERY... Read more
Incident date: Sep 9, 2016
THE HEAD LIGHTS SOCKET BURN UP AND MELT. LEAVES ME WITH NO HEADLIGHTS. THIS SHOULD BE A RECALL BUT IT IT NOT.
Incident date: Sep 9, 2016
THE HEAD LIGHTS SOCKET BURN UP AND MELT. LEAVES ME WITH NO HEADLIGHTS. THIS SHOULD BE A RECALL BUT IT IT NOT.
Incident date: Mar 3, 2018
THERE IS A GASOLINE SMELL COMING FROM MY CAR AT ALL TIMES. I DID RESEARCH AND THERE ARE SEVERAL COMPLAINTS REGARDING THIS PROBLEM FOR THE SAME EXACT CAR. THIS IS DEFINITELY A SAFETY PROBLEM AND NEEDS TO BE FIXED. I BELIEVE IT'S A CRACK IN THE FUEL TANK OR HOSE. I'VE NOTICED SINCE A COUPLE OF WEEKS AGO.