Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COLONIAL BU... Read more
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COLONIAL BU... Read more
Incident date: Jun 3, 2018
VEHICLE IS BLACKING OUT WHILE DRIVING AT A STOPPING HAPPENED ONCE NOW KEY DOES NOT TURN DO TO IGNITION LOCK NOT BEING REPLACED AT RECALL OLD KEY GET STUCK AS WELL AS NEW KEY IF I DIE DRIVING AT LEAST I CAN SAY I STILL LIKE MY PONIAC
Incident date: Jun 1, 2018
DRIVERS SIDE AIRBAG DASH COVER CRACKING.
Incident date: May 24, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THERE WAS A COMPUTER SHORTAGE FOR THE BRAKE LIGHTS AND INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE ... Read more
Incident date: May 24, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THERE WAS A COMPUTER SHORTAGE FOR THE BRAKE LIGHTS AND INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE ... Read more
Incident date: May 24, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THERE WAS A COMPUTER SHORTAGE FOR THE BRAKE LIGHTS AND INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE ... Read more
Incident date: May 29, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED A FUEL ODOR IN THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND FOUND A FUEL LEAK NEAR THE EXHAUST PIPE. THE CONTACT TURNED OFF THE VEHICLE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THEY WERE FAMILIAR WITH THIS TYPE OF FAILURE WITH THE VEHICLE. THE DEALER (BOB HOWARD BUICK GMC,... Read more
PONTIAC
GRAND PRIX
(2003) - ENGINE
May 31, 2018
Incident date: May 23, 2018
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE WAS EXTINGUISHED BY THE CONTACT. A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE CONTACT RESEARCHED THE VIN ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE... Read more
Fire
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS. THE DEALER (CHEVROLET CENTER INC., 101 CYPRESS GARDENS BOULEVARD, WINTER ... Read more
PONTIAC
GRAND PRIX
(2001) - SERVICE BRAKES
May 29, 2018
Incident date: May 19, 2018
CAME UP ON A CAR STOPPED AT STOP SIGN. I APPLIED MY BRAKE AND FELT THE BRAKE PEDAL GIVE. I DID NOT HAVE BRAKES. NO WARNING LIGHT APPEARED. I HAD TO VEER TO LEFT OF STOPPED CAR, GO AROUND STOP SIGN ONTO A HIGHWAY. VERY FEW CARS ON HIGHWAY. HAD TO LET CAR SLOW ON IT'S OWN AND WAS ABLE TO GO TWO MILES TO STOP. BRAKE FLUID POURING OUT FROM UNDERNEATH CAR. POSSIBLY A RUSTED BRAKE LINE. HOWEVER THERE WA... Read more
Incident date: May 29, 2018
PERFORMED RECALL NOW HAVE POWER STEERING LIGHT COMING ON AND OFF CONSTANTLY. WORRIED THE STEERING MIGHT GO OUT.
Incident date: May 26, 2015
WHILE DRIVING THE VEHICLE WILL SHUT DOWN AND THE THEFT SYSTEM LIGHT WITH START FLASHING WILL START AGAIN AND BUT SHUT DOWN AGAIN I WAS DRIVING ON A CITY STREET AND HAD IT AT A DEALER THEY REPLACED THE ECU THE GAUGES AND THE IGNITION THEY REPLACED THE ECU 3 TIMES WITH NO AVAIL THIS HAS HAPPENED TO ALL 4 OF MY PONTIACS
Incident date: May 26, 2015
WHILE DRIVING THE VEHICLE WILL SHUT DOWN AND THE THEFT SYSTEM LIGHT WITH START FLASHING WILL START AGAIN AND BUT SHUT DOWN AGAIN I WAS DRIVING ON A CITY STREET AND HAD IT AT A DEALER THEY REPLACED THE ECU THE GAUGES AND THE IGNITION THEY REPLACED THE ECU 3 TIMES WITH NO AVAIL THIS HAS HAPPENED TO ALL 4 OF MY PONTIACS
Incident date: May 26, 2015
WHILE DRIVING THE VEHICLE WILL SHUT DOWN AND THE THEFT SYSTEM LIGHT WITH START FLASHING WILL START AGAIN AND BUT SHUT DOWN AGAIN I WAS DRIVING ON A CITY STREET AND HAD IT AT A DEALER THEY REPLACED THE ECU THE GAUGES AND THE IGNITION THEY REPLACED THE ECU 3 TIMES WITH NO AVAIL THIS HAS HAPPENED TO ALL 4 OF MY PONTIACS
Incident date: May 14, 2018
SEVERAL COMPLAINTS AND RECALS FOR 2009 PONTIAC G6 LOSING POWER STEERING. STEERING COUMN LOCKS UP MAKING IT UNABLE TO CONTROL OR TURN.
Incident date: May 19, 2018
THE SHIFT LINKAGE BUSHING WEARS OUT AND POPS OFF WHILE DRIVE CANNOT PUT BACK IN PARK
Incident date: Apr 16, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AT ROBERT WOODALL CHEVROLET BUICK GMC (1063 RIVERSIDE DR., DANVILLE, VA 24543, (434) 797-1411), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE... Read more
Incident date: Feb 6, 2018
POWER STEERING FAULTED OUT IN MY CAR WITH NO WARNING. CAR WAS PARKED THANK GOD CAR STARTED GAVE POWER STEERING FAULT STEERING WHEEL WOULD NOT MOVE AND CAR WOULD NOT EITHER. TAKEN TO SHOP WHEN KICKED BACK IN AFTER RESTARTING CAR 9 TIMES. PARKED AT DEALERSHIP THEN DID NOT MOVE SINCE HAD TO BE TOWED TO ANOTHER DEALERSHIP TO HAVE DIAGNOSTICS DONE. STEERING WHEEL SHOOK REALLY BAD WHILE DRIVING AND SIT... Read more
Incident date: Apr 1, 2018
KNOWN PROBLEM WITH FUEL TANK LEAKING WITH THE PONTIAC G6 2009 AND NUMEROUS COMPLAINTS I HAVE SUBMITTED A COMPLAINT WITH MY FUEL LEAKING AT THE TOP OF THE TANK THIS IS A VERY EXTREME SAFETY AND HAZARDOUS PROBLEM CAN A RECALL BE ISSUED THE DEALER SHIP WILL ONLY REPAIR IF A RECALL OR ASKI G ME FOR OVER A THOUSAND DOLLARS FROM RESEARCH THERE HAVE BEEN NUMEROUS COMPLAINTS SUBMITTED ABOUT THIS PROBLEM P... Read more
Incident date: May 4, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHEN THE VEHICLE WAS STARTED, THE CONTACT DETECTED AN ODOR OF CARBON MONOXIDE. THE ODOR REMAINED THE ENTIRE TIME THE VEHICLE WAS IN OPERATION. THE CONTACT SUFFERED BRONCHITIS DUE TO THE CARBON MONOXIDE AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WA... Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2018, WHICH INDICATED THAT PARTS TO REPAIR THE VEHICLE WERE AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER (MOUNTAIN HOME AUTO RANGE, 2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID) WHERE THE CONTACT WAS INFORMED THAT THE PARTS TO REPAIR THE... Read more
Incident date: Aug 9, 2017
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND SECURITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT WOULD NOT START. AN INDEPENDENT MECHANIC DIAGNOSED TH... Read more
Incident date: May 18, 2018
DOOR LATCH IS CAUGHT, AND DOOR WILL NOT OPEN. NEITHER HANDLE (INSIDE OR OUTSIDE) WILL OPEN DOOR. CAR WAS IN PARKING LOT AT WORK AND HAD NOT BEEN OPENED IN APPROXIMATELY 5 HOURS. IT HAS BEEN RAINING FOR ABOUT A WEEK STRAIGHT.
Incident date: May 9, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE GEARS IN THE GEARSHIFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS ... Read more
Incident date: May 9, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE GEARS IN THE GEARSHIFT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS ... Read more
Incident date: May 16, 2018
GEAR SHIFTER MOVES BUT CAR ROLLS AS ITS IN NEUTRAL NO MATTER WHAT WHEN I WENT TO PUT MY CAR IN PARK IT STILL ROLLED FORWARD, WHEN I PUT IT IN REVERSE IT STILL ROLLED FOWARD. ITS AS IF THE GEAR SHIFTER ISN'T PUTTING IT INTO THE CORRECT GEAR. NOW I HAVE TURNED MY CAR OFF AND IT WON'T RESTART BECAUSE IT DOESN'T THINK ITS IN PARK? WHAT COULD THIS BE?
PONTIAC
GRAND PRIX
(2004) - ENGINE
May 15, 2018
Incident date: Apr 3, 2018
5 YEARS AGO I HAD MY ENGINE REPLACE DUE TO THE MANIFOLD MELTING. I WASN'T SURE WHAT CAUSED IT. ABOUT 6 WEEKS AGO MY CAR CAUGHT FIRE. I JUST PARKED THE CAR IN A SCHOOL PARKING LOT AND WENT INTO THE SCHOOL. A PARENT TOLD ME MY CAR WAS SMOKING. WHEN I CAME OUT I SAW THE SMOKE. THE SMOKE STARTED TO BUILD QUICKLY AND SHORTLY AFTERWARD I SAW A GLOW FROM THE FIRE UNDER THE HOOD. SHORTLY AFTER THAT THE E... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - STRUCTURE:BODY
May 13, 2018
Incident date: May 11, 2018
ON FRIDAY MAY 11 2018 AT APPROXIMATELY 8:30 AM, MY CAR WAS PARKED & SHUT OFF IN MY DRIVEWAY WHEN I HEARD A LOUD "BANG" NOISE. I RAN TO MY WINDOW & SAW FLAMES & BLACK SMOKE ROLLING OUT FROM UNDER THE HOOD OF MY CAR. IT HAD EXPLODED & CAUGHT ON FIRE IN LESS THAN 1 MIN AFTER I GOT OUT, SHUT IT OFF, PULLED THE KEYS & WALKED IN MY HOME. FIRE DEPARTMENT & POLICE RESPONDED. I HAVE PICTURES, & FILED A... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ELECTRICAL SYSTEM
May 13, 2018
Incident date: May 11, 2018
ON FRIDAY MAY 11 2018 AT APPROXIMATELY 8:30 AM, MY CAR WAS PARKED & SHUT OFF IN MY DRIVEWAY WHEN I HEARD A LOUD "BANG" NOISE. I RAN TO MY WINDOW & SAW FLAMES & BLACK SMOKE ROLLING OUT FROM UNDER THE HOOD OF MY CAR. IT HAD EXPLODED & CAUGHT ON FIRE IN LESS THAN 1 MIN AFTER I GOT OUT, SHUT IT OFF, PULLED THE KEYS & WALKED IN MY HOME. FIRE DEPARTMENT & POLICE RESPONDED. I HAVE PICTURES, & FILED A... Read more
Fire
PONTIAC
GRAND PRIX
(2004) - ENGINE
May 13, 2018
Incident date: May 11, 2018
ON FRIDAY MAY 11 2018 AT APPROXIMATELY 8:30 AM, MY CAR WAS PARKED & SHUT OFF IN MY DRIVEWAY WHEN I HEARD A LOUD "BANG" NOISE. I RAN TO MY WINDOW & SAW FLAMES & BLACK SMOKE ROLLING OUT FROM UNDER THE HOOD OF MY CAR. IT HAD EXPLODED & CAUGHT ON FIRE IN LESS THAN 1 MIN AFTER I GOT OUT, SHUT IT OFF, PULLED THE KEYS & WALKED IN MY HOME. FIRE DEPARTMENT & POLICE RESPONDED. I HAVE PICTURES, & FILED A... Read more
Fire
Incident date: Mar 1, 2018
1. AIR BAG RECALL 17036 BROUGHT 3 TIMES TO CHEVY DEALERSHIP TOLD ME THEY CANNOT DO ANYTHING BECAUSE THEY DO NOT HAVE IN STOCK AIR BAG. 2. PASSENGER DOOR PULLEY HARDWARE TO OPEN DOOR IS NOT WORKING. NO PART TO FIX PROBLEM
Incident date: Mar 1, 2018
1. AIR BAG RECALL 17036 BROUGHT 3 TIMES TO CHEVY DEALERSHIP TOLD ME THEY CANNOT DO ANYTHING BECAUSE THEY DO NOT HAVE IN STOCK AIR BAG. 2. PASSENGER DOOR PULLEY HARDWARE TO OPEN DOOR IS NOT WORKING. NO PART TO FIX PROBLEM
PONTIAC
GRAND PRIX
(2008) - AIR BAGS
May 10, 2018
Incident date: May 9, 2018
DEALER STATES AIRBAG HAS BAD INFLATER, NOT COVERED UNDER WARRANTY
Incident date: May 9, 2018
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG INDICATOR ILLUMINATED CONTINUOUSLY, WHICH WAS A SAFETY CONCERN. WHEN THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NO... Read more
Incident date: Apr 25, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE DRIVING 80 MPH WITH THE CRUISE CONTROL ACTIVATED, THE WHEELS LOCKED UP. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (WEBSTER CITY AUTO CENTER, 129 2ND ST, WEBSTER CITY, IA 50595) WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH FAILED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS REPAI... Read more
Incident date: May 9, 2018
POWER STEERING ISSUES, CHECK ENGINE LIGHT ARE STILL COMING ON AFTER MY MECHANIC WORKED ON IT. NOW IT'S SAYING TO CHECK MY GAS CAP AS WELL... I PULL OVER TO CHECK IT BY OPENING AND CLOSING IT AGAIN AND IT'S FINE FOR ABOUT .25-.50 OF A MILE.
Incident date: May 9, 2018
POWER STEERING ISSUES, CHECK ENGINE LIGHT ARE STILL COMING ON AFTER MY MECHANIC WORKED ON IT. NOW IT'S SAYING TO CHECK MY GAS CAP AS WELL... I PULL OVER TO CHECK IT BY OPENING AND CLOSING IT AGAIN AND IT'S FINE FOR ABOUT .25-.50 OF A MILE.
Incident date: Jan 26, 2017
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUBERT CHEVROLET IN WILSON, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE ... Read more
Incident date: Feb 26, 2018
MY CAR STALLS OUT FROM TIME TO TIME BECAUSE OF THE IGNITION SWITCH I TOOK IT TO GMC THEY TOLD ME THAT THEY COULDN'T HELP ME BECAUSE I DIDN'T HAVE THE ORIGINAL KEY
Incident date: Feb 26, 2018
MY CAR STALLS OUT FROM TIME TO TIME BECAUSE OF THE IGNITION SWITCH I TOOK IT TO GMC THEY TOLD ME THAT THEY COULDN'T HELP ME BECAUSE I DIDN'T HAVE THE ORIGINAL KEY
Incident date: Feb 26, 2018
MY CAR STALLS OUT FROM TIME TO TIME BECAUSE OF THE IGNITION SWITCH I TOOK IT TO GMC THEY TOLD ME THAT THEY COULDN'T HELP ME BECAUSE I DIDN'T HAVE THE ORIGINAL KEY
PONTIAC
GRAND PRIX
(2008) - ELECTRICAL SYSTEM
May 8, 2018
Incident date: May 4, 2018
I FILED A COMPLAINT IN AUG OF 2017. NEVER HEARD ANYTHING. MY CAR IS WORSE. IN THE SHOP AGAIN. THE CAR WILL DIE OUT IN PARK OR WHILE DRIVING IT. DIES OUT WAITING AT A RED LIGHT OR AT A STOP SIGN. IT ALSO STARTS WHEN IT WANTS TO START. THE ENGINE CRANKS OVER NORMALLY WHEN YOU ATTEMPT TO START THE CAR, BUT THE ENGINE DOES NOT START AT FIRST ATTEMPT. CAN TAKE UP TO 4 ATTEMPTS AND 15 MINUTES ... Read more
Incident date: Apr 1, 2006
EVERY YEAR THAT WE FIX THE INTAKE VALVE ON THE CAR NOT EVEN A MONTH LATER THE CHECK ENGINE LIGHT WILL COME BACK ON AND IT WILL BE THE SAME INTAKE VALVE. THIS CLOGS ALL THE VALVES IN THE SYSTEM CAUSING THE CAR TO SOMETIMES IT'S SLOW OR CUT OFF. CAR WILL NOT PASS EMISSIONS EVEN AFTER YOU FIX THIS ISSUE. I HAVE CONTACTED GM AND NOTIFIED THEM OF THIS ISSUE AND THEY STATE THAT IT'S NOT AN ISSUE. ALSO T... Read more
Incident date: Apr 1, 2006
EVERY YEAR THAT WE FIX THE INTAKE VALVE ON THE CAR NOT EVEN A MONTH LATER THE CHECK ENGINE LIGHT WILL COME BACK ON AND IT WILL BE THE SAME INTAKE VALVE. THIS CLOGS ALL THE VALVES IN THE SYSTEM CAUSING THE CAR TO SOMETIMES IT'S SLOW OR CUT OFF. CAR WILL NOT PASS EMISSIONS EVEN AFTER YOU FIX THIS ISSUE. I HAVE CONTACTED GM AND NOTIFIED THEM OF THIS ISSUE AND THEY STATE THAT IT'S NOT AN ISSUE. ALSO T... Read more
Incident date: Apr 1, 2006
EVERY YEAR THAT WE FIX THE INTAKE VALVE ON THE CAR NOT EVEN A MONTH LATER THE CHECK ENGINE LIGHT WILL COME BACK ON AND IT WILL BE THE SAME INTAKE VALVE. THIS CLOGS ALL THE VALVES IN THE SYSTEM CAUSING THE CAR TO SOMETIMES IT'S SLOW OR CUT OFF. CAR WILL NOT PASS EMISSIONS EVEN AFTER YOU FIX THIS ISSUE. I HAVE CONTACTED GM AND NOTIFIED THEM OF THIS ISSUE AND THEY STATE THAT IT'S NOT AN ISSUE. ALSO T... Read more
Incident date: May 7, 2018
POWER STEERING FAILURE. I WAS DRIVING DOWN MY CITY STREET ON MY WAY TO MAKE A LEFT TURN PATRIALLY THROUGH IT MY POWER STEERING FAILDED AND I ALMOST HIT A POLE.
Incident date: May 6, 2018
THE PASSENGER SEAT AIRBAG SENSOR DOES NOT SENSE AN OCCUPANT AND DOES NOT DEACTIVATE IF THE SENSOR IS MADE. THE CAR LEAKS WATER DURING RAIN STORMS PROFUSELY FROM DRAIN LINES CONNECTED TO THE BODY WORK UNDER THE HEADLINER. THE LINES BECOME DISCONNECTED AT THE JOINTS DUE TO POOR DESIGN. WATER LEAKS ONTO THE SEATBELTS AND CURTAIN AIRBAGS. THE FLOOR BEHIND THE PASSENGER SEAT BECOMES WET AS WELL. IN THE... Read more
Incident date: May 6, 2018
THE PASSENGER SEAT AIRBAG SENSOR DOES NOT SENSE AN OCCUPANT AND DOES NOT DEACTIVATE IF THE SENSOR IS MADE. THE CAR LEAKS WATER DURING RAIN STORMS PROFUSELY FROM DRAIN LINES CONNECTED TO THE BODY WORK UNDER THE HEADLINER. THE LINES BECOME DISCONNECTED AT THE JOINTS DUE TO POOR DESIGN. WATER LEAKS ONTO THE SEATBELTS AND CURTAIN AIRBAGS. THE FLOOR BEHIND THE PASSENGER SEAT BECOMES WET AS WELL. IN THE... Read more
Incident date: Aug 6, 2016
I PUTCHASED THE CAR ON NOVEMBER 25, 2015 FROM CYNTHIA WALKER. THE VEHICLE HAD 30,000 MI, EXTENDED WARRANTY AND WAS IN EXCELLENT CONDITION (I RECEIVED ALL PREVIOUS SERVICE RECORDS. IN AUGUST, 2016 I WAS DRIVING THE CAR AND A WARNING LIGHT CAME ON THE DASH AND A "SERVICE AIR BAG" MESSAGE WAS DISPLAYED. I TOOK THE CAR TO AUTONATION CHEVROLET DEALER IN PEORIA, AZ FOR REPAIR. I WAS TOLD THE AIR BAG... Read more