Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Jun 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (NORTHWEST HILLS CHEVROLET BUICK GMC, 860-482-0700) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DI... Read more
Incident date: Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 10V024000 (VEHICLE SPEED CONTROL), 12V491000 (VISIBILITY), 14V168000 (AIR BAGS), AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TH... Read more
Incident date: Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 10V024000 (VEHICLE SPEED CONTROL), 12V491000 (VISIBILITY), 14V168000 (AIR BAGS), AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TH... Read more
Incident date: Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 10V024000 (VEHICLE SPEED CONTROL), 12V491000 (VISIBILITY), 14V168000 (AIR BAGS), AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TH... Read more
Incident date: Jul 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOE LUNGHAMER CHEVROLET (475 SUMMIT DR, WATERFORD TWP, MI 48328, (248) 683-7100) STATED THAT THE PART... Read more
Incident date: Jun 10, 2018
DURING STARTING OR REGULAR DRIVING, THE SECURITY LIGHT WILL COME ON. SOON AFTER, THE CAR MAY SHUT DOWN OR WILL NOT START AT THE NEXT IGNITION CYCLE. THIS IS DUE TO A WIDELY-KNOWN FAILED PASSLOCK OR VATS SYSTEM. IT IS NOT DUE TO USER ERROR, AND IS POTENTIALLY DANGEROUS IF NOT FATAL AT THE WRONG TIME.
Incident date: Jun 10, 2018
DURING STARTING OR REGULAR DRIVING, THE SECURITY LIGHT WILL COME ON. SOON AFTER, THE CAR MAY SHUT DOWN OR WILL NOT START AT THE NEXT IGNITION CYCLE. THIS IS DUE TO A WIDELY-KNOWN FAILED PASSLOCK OR VATS SYSTEM. IT IS NOT DUE TO USER ERROR, AND IS POTENTIALLY DANGEROUS IF NOT FATAL AT THE WRONG TIME.
Incident date: Jun 11, 2018
ADVISED CMP ACTUATOR SOLENOID IS BAD, TOLD THIS CAN CAUSE THE VEHICHLE TO SHUT DOWN. THIS SEEMS TO ME THAT THIS WOULD BE A SAFETY HAZARD ESPECIALLY IF ONE IS DRIVING AT A HIGH SPEED SUCH AS THE EXPRESSWAY.
Incident date: Feb 2, 2018
THE DOOR LOCKS KEEP LOCKING AND UNLOCKING ON THEIR OWN AND NOW THE BACK PASSANGER DOOR LOCK STOPPED WORKING. MY BRAKE LIGHTS STAY ON WHEN I'M DRIVING AND THE BAD LIGHT KEEPS COMING ON BUT MY GARAGE CAN'T FIGURE OUT WHY, THEY SAID THERE'S NO REASON FOR IT.
Incident date: Feb 2, 2018
THE DOOR LOCKS KEEP LOCKING AND UNLOCKING ON THEIR OWN AND NOW THE BACK PASSANGER DOOR LOCK STOPPED WORKING. MY BRAKE LIGHTS STAY ON WHEN I'M DRIVING AND THE BAD LIGHT KEEPS COMING ON BUT MY GARAGE CAN'T FIGURE OUT WHY, THEY SAID THERE'S NO REASON FOR IT.
Incident date: Feb 2, 2018
THE DOOR LOCKS KEEP LOCKING AND UNLOCKING ON THEIR OWN AND NOW THE BACK PASSANGER DOOR LOCK STOPPED WORKING. MY BRAKE LIGHTS STAY ON WHEN I'M DRIVING AND THE BAD LIGHT KEEPS COMING ON BUT MY GARAGE CAN'T FIGURE OUT WHY, THEY SAID THERE'S NO REASON FOR IT.
Incident date: Jun 1, 2018
THERE IS A BUMPING OR CLUNKING NOISE WHEN THE STEERING WHEEL IS TURNED SLIGHTLY AT LOW SPEED OR WHILE STILL, AS IF THERE IS A LINKAGE PROBLEM. APPARENTLY, THIS IS A COMMON ISSUE FOR THIS CAR, AS GM HAS ISSUED TSB #06-02-32-007F. HOWEVER, SINCE THIS IS A STEERING ISSUE, SHOULDN'T THERE BE A RECALL TO CORRECT OR REPAIR?
Incident date: Feb 16, 2018
THE DRIVER SIDE HEADLI HEADLIGHT HAS BEEN CHANGED 3 TIMES AND THE CONNECTOR CHANGED AND IT IS CONSTANTLY GOING OUT. I WENT ONLINE TO SEE WHAT ELSE TO DO AND IT SEEMS LIKE MANY OTHER PEOPLE ARE HAVING A PROBLEM TOO. I CHANGE IT AND WITHIN A MONTH TO 2 MONTHS IT WILL GO OUT AGAIN.
Incident date: Jun 7, 2018
I TOOK MY CAR TO JEFF SCHMITT IN MIAMISBURG OH I HAVE 3 RECALLS AND I FEEL LIKE THEY DIDN'T DO NOT 1
Incident date: Jun 7, 2018
I TOOK MY CAR TO JEFF SCHMITT IN MIAMISBURG OH I HAVE 3 RECALLS AND I FEEL LIKE THEY DIDN'T DO NOT 1
Incident date: Jun 7, 2018
I TOOK MY CAR TO JEFF SCHMITT IN MIAMISBURG OHIOI HAD 3 RECALLS AND I FEEL LIKE TH EY DIDN'T DO THEM.THE CAR WON'T MOVE
Incident date: Jun 7, 2018
I TOOK MY CAR TO JEFF SCHMITT IN MIAMISBURG OHIOI HAD 3 RECALLS AND I FEEL LIKE TH EY DIDN'T DO THEM.THE CAR WON'T MOVE
Incident date: Jun 7, 2018
I TOOK MY CAR TO JEFF SCHMITT IN MIAMISBURG OHIOI HAD 3 RECALLS AND I FEEL LIKE TH EY DIDN'T DO THEM.THE CAR WON'T MOVE
Incident date: Jan 1, 2018
AIR PRESSURE WARNING LIGHT REMAINS CONSTANTLY ON (BLINKING) AFTER 8-9 YEARS OF OWNERSHIP. MULTIPLE MECHANICS POINT TO COMPUTER ISSUE. ALL SENSORS CONFIRMED AS WORKING, AIR PRESSURE IS CORRECT IN TIRES.
Incident date: Jun 1, 2018
STARTED SMELLING GAS FUMES WHEN I STOPPED THE CAR, NOW I SMELL IT WHETHER I AM DRIVING OR STOPPED. TOOK IT TO MY MECHANIC AND THEY DETERMINED THAT IT WAS LEAKING FROM THE TOP OF FUEL TANK. THEY SAID IT WAS EITHER THE PLASTIC FUEL LINE CRACKED ON THE FUEL PUMP OR THE MODULE. THEY SAID THIS HAS BEEN A SAFETY PROBLEM WITH THE 2008 G6. I THINK THIS IS A PROBLEM THAT SHOULD BE TAKEN CARE OF BY GM. THIS... Read more
Incident date: May 7, 2018
SERVICE ESC KEEPS COMING ON AND NOBODY CAN SEEM TO FIND OUT WHY. ALSO DRIVER SIDE HEADLIGHT KEEPS BLOWING. BELIEVE THERE WAS A RECALL BUT DEALERSHIP SAYS NO.
Incident date: May 7, 2018
SERVICE ESC KEEPS COMING ON AND NOBODY CAN SEEM TO FIND OUT WHY. ALSO DRIVER SIDE HEADLIGHT KEEPS BLOWING. BELIEVE THERE WAS A RECALL BUT DEALERSHIP SAYS NO.
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES THAT RANDOMLY PROGRESSED UPON PURCHASING THE VEHICLE FROM A PRIVATE SELLER. DUE TO THE VARIOUS FAILURES, THE VEHICLE WAS UNABLE TO PASS STATE INSPECTION. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT INDEPENDENT MECHANICS, BUT A PERMANENT REMEDY COULD NOT BE PROVIDED TO PREVENT THE FAILURES. THE VARIOUS MECHANICS... Read more
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES THAT RANDOMLY PROGRESSED UPON PURCHASING THE VEHICLE FROM A PRIVATE SELLER. DUE TO THE VARIOUS FAILURES, THE VEHICLE WAS UNABLE TO PASS STATE INSPECTION. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT INDEPENDENT MECHANICS, BUT A PERMANENT REMEDY COULD NOT BE PROVIDED TO PREVENT THE FAILURES. THE VARIOUS MECHANICS... Read more
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES THAT RANDOMLY PROGRESSED UPON PURCHASING THE VEHICLE FROM A PRIVATE SELLER. DUE TO THE VARIOUS FAILURES, THE VEHICLE WAS UNABLE TO PASS STATE INSPECTION. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT INDEPENDENT MECHANICS, BUT A PERMANENT REMEDY COULD NOT BE PROVIDED TO PREVENT THE FAILURES. THE VARIOUS MECHANICS... Read more
Incident date: May 18, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC G6. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES THAT RANDOMLY PROGRESSED UPON PURCHASING THE VEHICLE FROM A PRIVATE SELLER. DUE TO THE VARIOUS FAILURES, THE VEHICLE WAS UNABLE TO PASS STATE INSPECTION. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT INDEPENDENT MECHANICS, BUT A PERMANENT REMEDY COULD NOT BE PROVIDED TO PREVENT THE FAILURES. THE VARIOUS MECHANICS... Read more
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COLONIAL BU... Read more
Incident date: Jun 1, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COLONIAL BU... Read more
Incident date: Jun 3, 2018
VEHICLE IS BLACKING OUT WHILE DRIVING AT A STOPPING HAPPENED ONCE NOW KEY DOES NOT TURN DO TO IGNITION LOCK NOT BEING REPLACED AT RECALL OLD KEY GET STUCK AS WELL AS NEW KEY IF I DIE DRIVING AT LEAST I CAN SAY I STILL LIKE MY PONIAC
Incident date: Jun 1, 2018
DRIVERS SIDE AIRBAG DASH COVER CRACKING.
Incident date: May 24, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THERE WAS A COMPUTER SHORTAGE FOR THE BRAKE LIGHTS AND INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE ... Read more
Incident date: May 24, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THERE WAS A COMPUTER SHORTAGE FOR THE BRAKE LIGHTS AND INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE ... Read more
Incident date: May 24, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE LIGHTS FAILED TO ILLUMINATE. HOWEVER, WHEN THE BRAKE PEDAL WAS NOT DEPRESSED, THE BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY INFORMED THE CONTACT THAT THERE WAS A COMPUTER SHORTAGE FOR THE BRAKE LIGHTS AND INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE ... Read more
Incident date: May 29, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC G6. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED A FUEL ODOR IN THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND FOUND A FUEL LEAK NEAR THE EXHAUST PIPE. THE CONTACT TURNED OFF THE VEHICLE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THEY WERE FAMILIAR WITH THIS TYPE OF FAILURE WITH THE VEHICLE. THE DEALER (BOB HOWARD BUICK GMC,... Read more
PONTIAC
GRAND PRIX
(2003) — ENGINE
May 31, 2018
Incident date: May 23, 2018
TL* THE CONTACT OWNED A 2003 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FIRE WAS EXTINGUISHED BY THE CONTACT. A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE CONTACT RESEARCHED THE VIN ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE... Read more
Fire
Incident date: Jan 30, 2017
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS. THE DEALER (CHEVROLET CENTER INC., 101 CYPRESS GARDENS BOULEVARD, WINTER ... Read more
PONTIAC
GRAND PRIX
(2001) — SERVICE BRAKES
May 29, 2018
Incident date: May 19, 2018
CAME UP ON A CAR STOPPED AT STOP SIGN. I APPLIED MY BRAKE AND FELT THE BRAKE PEDAL GIVE. I DID NOT HAVE BRAKES. NO WARNING LIGHT APPEARED. I HAD TO VEER TO LEFT OF STOPPED CAR, GO AROUND STOP SIGN ONTO A HIGHWAY. VERY FEW CARS ON HIGHWAY. HAD TO LET CAR SLOW ON IT'S OWN AND WAS ABLE TO GO TWO MILES TO STOP. BRAKE FLUID POURING OUT FROM UNDERNEATH CAR. POSSIBLY A RUSTED BRAKE LINE. HOWEVER THERE WA... Read more
Incident date: May 29, 2018
PERFORMED RECALL NOW HAVE POWER STEERING LIGHT COMING ON AND OFF CONSTANTLY. WORRIED THE STEERING MIGHT GO OUT.
Incident date: May 26, 2015
WHILE DRIVING THE VEHICLE WILL SHUT DOWN AND THE THEFT SYSTEM LIGHT WITH START FLASHING WILL START AGAIN AND BUT SHUT DOWN AGAIN I WAS DRIVING ON A CITY STREET AND HAD IT AT A DEALER THEY REPLACED THE ECU THE GAUGES AND THE IGNITION THEY REPLACED THE ECU 3 TIMES WITH NO AVAIL THIS HAS HAPPENED TO ALL 4 OF MY PONTIACS
Incident date: May 26, 2015
WHILE DRIVING THE VEHICLE WILL SHUT DOWN AND THE THEFT SYSTEM LIGHT WITH START FLASHING WILL START AGAIN AND BUT SHUT DOWN AGAIN I WAS DRIVING ON A CITY STREET AND HAD IT AT A DEALER THEY REPLACED THE ECU THE GAUGES AND THE IGNITION THEY REPLACED THE ECU 3 TIMES WITH NO AVAIL THIS HAS HAPPENED TO ALL 4 OF MY PONTIACS
Incident date: May 26, 2015
WHILE DRIVING THE VEHICLE WILL SHUT DOWN AND THE THEFT SYSTEM LIGHT WITH START FLASHING WILL START AGAIN AND BUT SHUT DOWN AGAIN I WAS DRIVING ON A CITY STREET AND HAD IT AT A DEALER THEY REPLACED THE ECU THE GAUGES AND THE IGNITION THEY REPLACED THE ECU 3 TIMES WITH NO AVAIL THIS HAS HAPPENED TO ALL 4 OF MY PONTIACS
Incident date: May 14, 2018
SEVERAL COMPLAINTS AND RECALS FOR 2009 PONTIAC G6 LOSING POWER STEERING. STEERING COUMN LOCKS UP MAKING IT UNABLE TO CONTROL OR TURN.
Incident date: May 19, 2018
THE SHIFT LINKAGE BUSHING WEARS OUT AND POPS OFF WHILE DRIVE CANNOT PUT BACK IN PARK
Incident date: Apr 16, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) AT ROBERT WOODALL CHEVROLET BUICK GMC (1063 RIVERSIDE DR., DANVILLE, VA 24543, (434) 797-1411), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE... Read more
Incident date: Feb 6, 2018
POWER STEERING FAULTED OUT IN MY CAR WITH NO WARNING. CAR WAS PARKED THANK GOD CAR STARTED GAVE POWER STEERING FAULT STEERING WHEEL WOULD NOT MOVE AND CAR WOULD NOT EITHER. TAKEN TO SHOP WHEN KICKED BACK IN AFTER RESTARTING CAR 9 TIMES. PARKED AT DEALERSHIP THEN DID NOT MOVE SINCE HAD TO BE TOWED TO ANOTHER DEALERSHIP TO HAVE DIAGNOSTICS DONE. STEERING WHEEL SHOOK REALLY BAD WHILE DRIVING AND SIT... Read more
Incident date: Apr 1, 2018
KNOWN PROBLEM WITH FUEL TANK LEAKING WITH THE PONTIAC G6 2009 AND NUMEROUS COMPLAINTS I HAVE SUBMITTED A COMPLAINT WITH MY FUEL LEAKING AT THE TOP OF THE TANK THIS IS A VERY EXTREME SAFETY AND HAZARDOUS PROBLEM CAN A RECALL BE ISSUED THE DEALER SHIP WILL ONLY REPAIR IF A RECALL OR ASKI G ME FOR OVER A THOUSAND DOLLARS FROM RESEARCH THERE HAVE BEEN NUMEROUS COMPLAINTS SUBMITTED ABOUT THIS PROBLEM P... Read more
Incident date: May 4, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. WHEN THE VEHICLE WAS STARTED, THE CONTACT DETECTED AN ODOR OF CARBON MONOXIDE. THE ODOR REMAINED THE ENTIRE TIME THE VEHICLE WAS IN OPERATION. THE CONTACT SUFFERED BRONCHITIS DUE TO THE CARBON MONOXIDE AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WA... Read more
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2018, WHICH INDICATED THAT PARTS TO REPAIR THE VEHICLE WERE AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER (MOUNTAIN HOME AUTO RANGE, 2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID) WHERE THE CONTACT WAS INFORMED THAT THE PARTS TO REPAIR THE... Read more
Incident date: Aug 9, 2017
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND SECURITY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT WOULD NOT START. AN INDEPENDENT MECHANIC DIAGNOSED TH... Read more
Incident date: May 18, 2018
DOOR LATCH IS CAUGHT, AND DOOR WILL NOT OPEN. NEITHER HANDLE (INSIDE OR OUTSIDE) WILL OPEN DOOR. CAR WAS IN PARKING LOT AT WORK AND HAD NOT BEEN OPENED IN APPROXIMATELY 5 HOURS. IT HAS BEEN RAINING FOR ABOUT A WEEK STRAIGHT.