Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,131 complaints for PONTIAC
Incident date: Sep 20, 2018
TL* THE CONTACT OWNS A 2005 PONTIAC G6. WHILE DRIVING 35 MPH, THE ELECTRIC POWER STEERING AND SERVICE MAINTENANCE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VELDE BUICK GMC (2220 N 8TH ST, PEKIN, IL 61554, (800) 717-2713) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAI... Read more
Incident date: Jan 1, 2016
THE PAINT BEGAN FALLING OFF 2 YEARS AGO. I WAS GOING DOWN THE ROAD AND HEARD A POP, IT SLIDE RIGHT OFF MY TORRENT. IT CONTINUES TO PEEL DOWN THE BACK WINDOWS ON BOTH SIDES AND ALONG AND AROUND THE DOORS AND CARGO RACK. IT LOOKS LIKE THE CAR IS FALLING APART AND RUST HAS SET IN ON THE AREAS THAT HAVE LOST PAINT. I'M DISCOURAGED TO THE POINT I DON'T EVEN CARE IF I CLEAN IT OR NOT BECAUSE IT LOOKS LI... Read more
Incident date: Nov 20, 2016
THE PASSENGER SIDE AIRBAG SENSOR DOESN'T WORK. IT DOESN'T RECONIZE THE DIFFERENCE BETWEEN A CHILD AND AN ADULT. THIS HAPPENS WHEATHER MOVING OR SITTING STILL. THIS HAS BEEN MESSED UP FOR A LONG TIME. IT DOESN'T MATTER WHERE ITS PARKED, OR ON ANY TYPE STREET. I'VE HAD IT CHECKED AND THE REPAIR MAN SAID HE DIDN'T HAVE ANY IDEA WHAT WAS WRONG WITH IT.
Incident date: Nov 20, 2016
THE PASSENGER SIDE AIRBAG SENSOR DOESN'T WORK. IT DOESN'T RECONIZE THE DIFFERENCE BETWEEN A CHILD AND AN ADULT. THIS HAPPENS WHEATHER MOVING OR SITTING STILL. THIS HAS BEEN MESSED UP FOR A LONG TIME. IT DOESN'T MATTER WHERE ITS PARKED, OR ON ANY TYPE STREET. I'VE HAD IT CHECKED AND THE REPAIR MAN SAID HE DIDN'T HAVE ANY IDEA WHAT WAS WRONG WITH IT.
Incident date: Nov 20, 2016
THE PASSENGER SIDE AIRBAG SENSOR DOESN'T WORK. IT DOESN'T RECONIZE THE DIFFERENCE BETWEEN A CHILD AND AN ADULT. THIS HAPPENS WHEATHER MOVING OR SITTING STILL. THIS HAS BEEN MESSED UP FOR A LONG TIME. IT DOESN'T MATTER WHERE ITS PARKED, OR ON ANY TYPE STREET. I'VE HAD IT CHECKED AND THE REPAIR MAN SAID HE DIDN'T HAVE ANY IDEA WHAT WAS WRONG WITH IT.
Incident date: Feb 6, 2018
LEFT FRONT HEADLIGHT KEEPS GOING OUT. ONCE IN A WHILE IT WILL COME ON BRIEFLY THEN GO BACK OUT. HAD THE HEADLIGHT TESTED, IT'S NOT THE LIGHT, ITS THE ELECTRICAL. FURTHER INVESTIGATING THIS MATTER ONLINE, I FOUND THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES, YET, NO RECALL HAS BEEN MADE AVAILABLE YET. VERY DISAPPOINTED IN GM, AND WILL TAKE SERIOUS THOUGHT INTO EVER PURCHASING ANOTHER GM VEHICLE.... Read more
Incident date: Feb 6, 2018
LEFT FRONT HEADLIGHT KEEPS GOING OUT. ONCE IN A WHILE IT WILL COME ON BRIEFLY THEN GO BACK OUT. HAD THE HEADLIGHT TESTED, IT'S NOT THE LIGHT, ITS THE ELECTRICAL. FURTHER INVESTIGATING THIS MATTER ONLINE, I FOUND THIS IS A VERY COMMON ISSUE WITH THESE VEHICLES, YET, NO RECALL HAS BEEN MADE AVAILABLE YET. VERY DISAPPOINTED IN GM, AND WILL TAKE SERIOUS THOUGHT INTO EVER PURCHASING ANOTHER GM VEHICLE.... Read more
Incident date: May 4, 2018
TAKARA RECALL MY AIR BAG LIGHT WILL COME ON SAYING IT NEEDS SERVICED BUT IT THEN IT GOES OFF AND I START DRIVING AGAIN. OR IT WILL COME ON AND START TO GO OFF AGAIN WHEN I STOP
Incident date: May 4, 2018
TAKARA RECALL MY AIR BAG LIGHT WILL COME ON SAYING IT NEEDS SERVICED BUT IT THEN IT GOES OFF AND I START DRIVING AGAIN. OR IT WILL COME ON AND START TO GO OFF AGAIN WHEN I STOP
Incident date: Aug 1, 2018
THE CAR IS LEAKING FUEL FROM THE REAR I BELIEVE IT'S A CRACK IN THE FUEL PUMP CASING, NOT TOO SURE BUT IT SEEMS TO BE COMING FROM THE FUEL PUMP AREA, UNDER THE DRIVER SIDE PASSENGER REAR AREA.
Incident date: May 14, 2018
SO ABOUT 3-4 MONTHS AFTER PURCHASING MY 2008 PONTIAC G6 GT, THE HEADLIGHT WENT OUT ON THE DRIVERS SIDE. I DECIDED TO REPLACE BOTH LOW BEAM BULBS ON THE DRIVERS SIDE AND PASSENGERS SIDE. THE PASSENGER SIDE HASN'T BEEN TOO BAD, IT WOULD GO OUT, BUT A TAP ON THE HEADLIGHT WOULD TURN IT BACK ON. THE DRIVERS SIDE HOWEVER, WOULD GO OUT AT ANY RANDOM TIME, THEN CUT BACK ON ALMOST IMMEDIATELY OR A FEW MIN... Read more
Incident date: May 14, 2018
SO ABOUT 3-4 MONTHS AFTER PURCHASING MY 2008 PONTIAC G6 GT, THE HEADLIGHT WENT OUT ON THE DRIVERS SIDE. I DECIDED TO REPLACE BOTH LOW BEAM BULBS ON THE DRIVERS SIDE AND PASSENGERS SIDE. THE PASSENGER SIDE HASN'T BEEN TOO BAD, IT WOULD GO OUT, BUT A TAP ON THE HEADLIGHT WOULD TURN IT BACK ON. THE DRIVERS SIDE HOWEVER, WOULD GO OUT AT ANY RANDOM TIME, THEN CUT BACK ON ALMOST IMMEDIATELY OR A FEW MIN... Read more
Incident date: Jan 8, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT NIGHT, BOTH REAR TAIL LIGHTS REMAINED ILLUMINATED WHEN DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT CALLED GILLAND CHEVROL... Read more
Incident date: Jan 8, 2014
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING AT NIGHT, BOTH REAR TAIL LIGHTS REMAINED ILLUMINATED WHEN DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT CALLED GILLAND CHEVROL... Read more
Incident date: Sep 18, 2018
FOR AWHILE NOW MY CHECK ENGINE LIGHT HAS BEEN ON AND MY NO TRACTION CONTROL LIGHT HAS BEEN BLINKING SO I HAD A FULL DIAGNOSTIC INSPECTION DONE THAT READ NOTHING. AS A RESULT, I HAD THEM DO A FUEL SYSTEM CLEANING SINCE THERE IS A SMALL JERKY FEEL EVERY TIME I DRIVE. I ALSO HAD THEM DO A BREAK FLUID EXCHANGE BUT THE NO TRACTION CONTROL LIGHT STILL BLINKS. ALONG WITH THAT, MOST TIMES AFTER FUELING UP... Read more
Incident date: Sep 18, 2018
FOR AWHILE NOW MY CHECK ENGINE LIGHT HAS BEEN ON AND MY NO TRACTION CONTROL LIGHT HAS BEEN BLINKING SO I HAD A FULL DIAGNOSTIC INSPECTION DONE THAT READ NOTHING. AS A RESULT, I HAD THEM DO A FUEL SYSTEM CLEANING SINCE THERE IS A SMALL JERKY FEEL EVERY TIME I DRIVE. I ALSO HAD THEM DO A BREAK FLUID EXCHANGE BUT THE NO TRACTION CONTROL LIGHT STILL BLINKS. ALONG WITH THAT, MOST TIMES AFTER FUELING UP... Read more
Incident date: Sep 18, 2018
FOR AWHILE NOW MY CHECK ENGINE LIGHT HAS BEEN ON AND MY NO TRACTION CONTROL LIGHT HAS BEEN BLINKING SO I HAD A FULL DIAGNOSTIC INSPECTION DONE THAT READ NOTHING. AS A RESULT, I HAD THEM DO A FUEL SYSTEM CLEANING SINCE THERE IS A SMALL JERKY FEEL EVERY TIME I DRIVE. I ALSO HAD THEM DO A BREAK FLUID EXCHANGE BUT THE NO TRACTION CONTROL LIGHT STILL BLINKS. ALONG WITH THAT, MOST TIMES AFTER FUELING UP... Read more
Incident date: Apr 11, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 55 MPH, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY; HOWEVER, SOMETIMES THE FAILURE WOULD PERSIST. THE CONTACT ALSO STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEA... Read more
Incident date: Apr 11, 2017
TL* THE CONTACT OWNS A 2006 PONTIAC G6. WHILE DRIVING 55 MPH, THE STEERING WHEEL SHOOK UNCONTROLLABLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND ABLE TO DRIVE NORMALLY; HOWEVER, SOMETIMES THE FAILURE WOULD PERSIST. THE CONTACT ALSO STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEA... Read more
Incident date: Jul 1, 2018
POWER STEERING STOPPED WORKING. DIFFICULT TO TURN EITHER DIRECTION
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HARD SHIFTING AND WOULD OCCASIONALLY SHUT OFF SUDDENLY WHILE DRIVING. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE CONTACT REPLACED SEVERAL PARTS, INCLUDING THE FUEL PUMP, FUEL RELAY SWITCH, SPARK PLUGS, AND OXYGEN SENSORS, BUT THE FAILU... Read more
Incident date: Jan 1, 2018
PONTIAC VIBE WITH TOYOTA COROLLA 2ZRFE 1.8 LITER ENGINE CONSUMING 1 QUART OF OIL EVERY 1000 MILES. SEAFOAM / LUCAS OIL SOLUTION HAS BEEN ATTEMPTED WITH NO POSITIVE RESULTS. SINCE NEITHER TOYOTA NOR GM WILL HELP US, I WONDER HOW LONG THE CATALYTIC CONVERTER CAN LAST BURNING THE EXCESS OIL.
Incident date: Aug 2, 2018
THE DRIVERSIDE HEADLIGHT LOW BEAM CONNECTOR CONTINUOUSLY MELTS AND THE LIGHT GOES OUT. THIS IS A KNOWN PROBLEM PER MOST ONLINE FORUMS IF YOU LOOK IT UP. THIS IS A SAFETY ISSUE WHEN EVEN AFTER REPAIR THE PROBLEM PERSIST AND NEW WIRING HARNESS MELTS THE SAME WAY. THEIR HAS TO BE A REASON THAT SO MANY OF THESE ARE MELTING THE CONNECTORS. THERE IS NOT REASON THAT IT SHOULD HAPPEN AGAIN WITHIN A MONTH ... Read more
Incident date: Sep 14, 2018
CAR SPEEDS UP WITHOUT PRESSING THE GAS PETAL AND IT'S HARD TO STOP IT WHEN IN MOTION ON INTERSTATE IT STOPPED OUT OF NOWHERE AND TURNED OFF WITH AN 18 WHEELER BEHIND ME LIKE TO HAVE KILLED ME GOT CAR IN NEUTRAL FINALLY FORCEFULLY PRAYING THAT JESUS PROTECT ME BECAUSE IT WOULD NOT SHIFT INTO GEAR AND PULLED OVER TO SIDE OF ROAD. I'M SCARED TO DRIVE MY CAR. DRIVING DOWN ROAD STEERING WHEEL LOCKS ... Read more
Incident date: Sep 14, 2018
CAR SPEEDS UP WITHOUT PRESSING THE GAS PETAL AND IT'S HARD TO STOP IT WHEN IN MOTION ON INTERSTATE IT STOPPED OUT OF NOWHERE AND TURNED OFF WITH AN 18 WHEELER BEHIND ME LIKE TO HAVE KILLED ME GOT CAR IN NEUTRAL FINALLY FORCEFULLY PRAYING THAT JESUS PROTECT ME BECAUSE IT WOULD NOT SHIFT INTO GEAR AND PULLED OVER TO SIDE OF ROAD. I'M SCARED TO DRIVE MY CAR. DRIVING DOWN ROAD STEERING WHEEL LOCKS ... Read more
Incident date: Sep 14, 2018
CAR SPEEDS UP WITHOUT PRESSING THE GAS PETAL AND IT'S HARD TO STOP IT WHEN IN MOTION ON INTERSTATE IT STOPPED OUT OF NOWHERE AND TURNED OFF WITH AN 18 WHEELER BEHIND ME LIKE TO HAVE KILLED ME GOT CAR IN NEUTRAL FINALLY FORCEFULLY PRAYING THAT JESUS PROTECT ME BECAUSE IT WOULD NOT SHIFT INTO GEAR AND PULLED OVER TO SIDE OF ROAD. I'M SCARED TO DRIVE MY CAR. DRIVING DOWN ROAD STEERING WHEEL LOCKS ... Read more
Incident date: Sep 14, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DON MEALEY CHEVROLET, 17185 FL-50, CLERMONT, FL 34711, 352-394-6176) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND STATED T... Read more
Incident date: Jun 8, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS PREVIOUSLY TAKEN TO ROGER DABB CHEVROLET (LOCATED AT 1501 W GOVERNMENT ST, BRANDON, MS) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS... Read more
Incident date: Sep 11, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING 60 MPH, THE ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED AND EXHIBITED THE SAME SYMPTOMS AS UNKNOWN NHTSA ID NUMBER: 10573465. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS A... Read more
Incident date: Sep 4, 2018
2009 PONTIAC G6 - I WAS DRIVING MY USUAL ROUTE, ON SEVERAL CITY STREETS AND EVENTUALLY ON A HIGHWAY, ON MY WAY TO WORK WHEN I WAS STOPPED IN MY OFFICE BY MY CO-WORKER. I WAS TOLD THAT MY BRAKE LIGHTS WERE DOING SOMETHING WEIRD AND CRAZY. SHE WENT ON TO SAY THAT AS SHE WAS BEHIND ME, THAT I MUST HAVE BEEN RIDING MY BRAKES ALL THE WAY UNTIL I CAME TO A RED LIGHT AND STOPPED. MY BRAKE LIGHTS WENT ... Read more
Incident date: Sep 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (QUINN MOTORS OF ELLSWORTH, 405 W MAIN ST, ELLSWORTH, WI 54011, 715-952-4209) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NO... Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE LOCAL DEALER (NEIL HUFFMAN AUTO GROUP, 3810 SPRINGHURST BLVD #310, LOUISVILLE, KY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVA... Read more
PONTIAC
GRAND PRIX
(2006) - ELECTRICAL SYSTEM
Sep 10, 2018
Incident date: Jun 1, 2016
HEADLIGHTS GO OUT WHEN DRIVING. NORMALLY AT NIGHT TIME AND WHEN TRAVELING ABOVE 40 MILES PER HOUR THIS HAS BEEN GOING ON FOR OVER 24 MONTHS AND IT HAS STARTED TO GET MORE FREQUENT OVER THE LAST 6 MONTHS.(NOT SURE THIS IS BECAUSE OF MORE NIGHT TIME DRIVING I HAVE BEEN DOING] THIS IS A SERIOUS SAFETY HAZARD I AM NOW SPENDING $580 ON A COMPUTER ISSUE AND ON TOP OF ALL THE OTHER ISSUES TO DEAL WIT... Read more
PONTIAC
GRAND PRIX
(2006) - EXTERIOR LIGHTING
Sep 10, 2018
Incident date: Jun 1, 2016
HEADLIGHTS GO OUT WHEN DRIVING. NORMALLY AT NIGHT TIME AND WHEN TRAVELING ABOVE 40 MILES PER HOUR THIS HAS BEEN GOING ON FOR OVER 24 MONTHS AND IT HAS STARTED TO GET MORE FREQUENT OVER THE LAST 6 MONTHS.(NOT SURE THIS IS BECAUSE OF MORE NIGHT TIME DRIVING I HAVE BEEN DOING] THIS IS A SERIOUS SAFETY HAZARD I AM NOW SPENDING $580 ON A COMPUTER ISSUE AND ON TOP OF ALL THE OTHER ISSUES TO DEAL WIT... Read more
Incident date: Aug 18, 2018
THE CATALYTIC CONVERTER IN MY CAR NEEDS REPLACEMENT. I HAVE BEEN THE ONLY OWNER AND HAVE MAINTAINED IT PROPERLY. THE CAR HAS A LITTLE UNDER 67,000 MILES AND OCCASIONALLY LOSES POWER. IT IS A MAJOR SAFETY ISSUE AS THIS HAPPENS SPORADICALLY. I CAN NOT WITH 100 PERCENT CERTAINTY MERGE INTO TRAFFIC KNOWING THAT IT WILL ACCELERATE FAST ENOUGH. I HAD A DIAGNOSTIC RUN ON THE CAR AND WAS TOLD THAT THE CAT... Read more
Incident date: Aug 18, 2018
THE CATALYTIC CONVERTER IN MY CAR NEEDS REPLACEMENT. I HAVE BEEN THE ONLY OWNER AND HAVE MAINTAINED IT PROPERLY. THE CAR HAS A LITTLE UNDER 67,000 MILES AND OCCASIONALLY LOSES POWER. IT IS A MAJOR SAFETY ISSUE AS THIS HAPPENS SPORADICALLY. I CAN NOT WITH 100 PERCENT CERTAINTY MERGE INTO TRAFFIC KNOWING THAT IT WILL ACCELERATE FAST ENOUGH. I HAD A DIAGNOSTIC RUN ON THE CAR AND WAS TOLD THAT THE CAT... Read more
Incident date: Jan 3, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHEVROLET BUICK MARBLE FALLS AT (830) 693-2777 (LOCATED AT 2301 US-281, MARBLE FALLS, TX 7865... Read more
Incident date: Jul 1, 2018
MY COMPLAINT IS THAT THE PART IS NOT AVAILABLE TO FIX THE RECALL. I WAS INFORMED IT MAYBE 6 MONTHS OR MORE UNTIL IT IS AVAILABLE. THIS BEING AN AIRBAG I FEEL THAT IS UNACCEPTABLE AND A SAFETY ISSUE.
Incident date: Jun 1, 2018
BROUGHT VEHICLE TO DEALERSHIP FOR PASSENGER AIRBAG SENSOR NOT WORKING DASH LIGHT ON. CHEVROLET DOES NOT HAVE PARTS AVAILABLE FOR REPAIRS NEEDED. LIFE SAFETY ISSUE.
Incident date: Aug 27, 2018
I BOUGHT THIS CAR FROM A DEALERSHIP CALLED DRIVE NOW IN LEBANON TENNESSEE. ABOUT 2 MILES AFTER SIGNING AND TRADING MY VEHICLE FOR THIS ONE THE ESC, TC OFF, CHECK ENGINE, LOW TIRE PRESSURE SENSOR LIGHTS ALL CAME ON ON THE DASH. I TOOK IT TO THEM 4 DIFFERENT TIMES NOW AND THEY STATED TO ME IT'S AN ELECTRICAL PROBLEM AND THEY CLAIMED TO HAVE FIXED IT!! A MONTH LATER IT ALL BEGAN AGAIN. IT STARTS WITH... Read more
Fire
Incident date: Aug 27, 2018
I BOUGHT THIS CAR FROM A DEALERSHIP CALLED DRIVE NOW IN LEBANON TENNESSEE. ABOUT 2 MILES AFTER SIGNING AND TRADING MY VEHICLE FOR THIS ONE THE ESC, TC OFF, CHECK ENGINE, LOW TIRE PRESSURE SENSOR LIGHTS ALL CAME ON ON THE DASH. I TOOK IT TO THEM 4 DIFFERENT TIMES NOW AND THEY STATED TO ME IT'S AN ELECTRICAL PROBLEM AND THEY CLAIMED TO HAVE FIXED IT!! A MONTH LATER IT ALL BEGAN AGAIN. IT STARTS WITH... Read more
Fire
Incident date: Aug 27, 2018
I BOUGHT THIS CAR FROM A DEALERSHIP CALLED DRIVE NOW IN LEBANON TENNESSEE. ABOUT 2 MILES AFTER SIGNING AND TRADING MY VEHICLE FOR THIS ONE THE ESC, TC OFF, CHECK ENGINE, LOW TIRE PRESSURE SENSOR LIGHTS ALL CAME ON ON THE DASH. I TOOK IT TO THEM 4 DIFFERENT TIMES NOW AND THEY STATED TO ME IT'S AN ELECTRICAL PROBLEM AND THEY CLAIMED TO HAVE FIXED IT!! A MONTH LATER IT ALL BEGAN AGAIN. IT STARTS WITH... Read more
Fire
Incident date: Aug 1, 2018
TAKATA RECALL MY SON GAVE ME THIS VEHICLE AND IT SENT ME A WARNING ABOUT ENGINE LOSS WHILE DRIVING. SOMETIMES IT PICKS UP AND SOMETIMES IT DOESN'T. I ALSO NOTICED IT DOESN'T HAVE A TRANSMISSION FLUID RESIVOIR. SOMETIMES THEIRS A GAS LEAK WHILE IDLE AND SOMETIMES THEY DON'T.
Incident date: Aug 1, 2018
TAKATA RECALL MY SON GAVE ME THIS VEHICLE AND IT SENT ME A WARNING ABOUT ENGINE LOSS WHILE DRIVING. SOMETIMES IT PICKS UP AND SOMETIMES IT DOESN'T. I ALSO NOTICED IT DOESN'T HAVE A TRANSMISSION FLUID RESIVOIR. SOMETIMES THEIRS A GAS LEAK WHILE IDLE AND SOMETIMES THEY DON'T.
Incident date: Aug 1, 2018
TAKATA RECALL MY SON GAVE ME THIS VEHICLE AND IT SENT ME A WARNING ABOUT ENGINE LOSS WHILE DRIVING. SOMETIMES IT PICKS UP AND SOMETIMES IT DOESN'T. I ALSO NOTICED IT DOESN'T HAVE A TRANSMISSION FLUID RESIVOIR. SOMETIMES THEIRS A GAS LEAK WHILE IDLE AND SOMETIMES THEY DON'T.
Incident date: Aug 10, 2018
FUEL LEAKING ONTO TOP OF GAS TANK, ELBOW COMING OFF THE FUEL PUMP HAS DEVELOPED A PIN HOLE. STRONG ODOR OF GASOLINE, CAR HARD TO START AFTER SITTING ANY LENGTH OF TIME. FUEL DRIPS ONTO EXHAUST.
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC GAUGES ON THE INSTRUMENT CLUSTER AND INTERIOR LIGHTING SUDDENLY TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELHART GMC, 822 CHICAGO DR., HOLLAND MI) WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC GAUGES ON THE INSTRUMENT CLUSTER AND INTERIOR LIGHTING SUDDENLY TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELHART GMC, 822 CHICAGO DR., HOLLAND MI) WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Aug 27, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 35 MPH, THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL IN 2014 AND THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WA... Read more
Incident date: Sep 5, 2018
POWER STEERING STOPS WORKING INTERMITTENTLY. THE VEHICLE CAN BE STATIONARY OR MOVING.