Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 39,107 complaints for PONTIAC
Incident date: Sep 14, 2018
CAR SPEEDS UP WITHOUT PRESSING THE GAS PETAL AND IT'S HARD TO STOP IT WHEN IN MOTION ON INTERSTATE IT STOPPED OUT OF NOWHERE AND TURNED OFF WITH AN 18 WHEELER BEHIND ME LIKE TO HAVE KILLED ME GOT CAR IN NEUTRAL FINALLY FORCEFULLY PRAYING THAT JESUS PROTECT ME BECAUSE IT WOULD NOT SHIFT INTO GEAR AND PULLED OVER TO SIDE OF ROAD. I'M SCARED TO DRIVE MY CAR. DRIVING DOWN ROAD STEERING WHEEL LOCKS ... Read more
Incident date: Sep 14, 2018
CAR SPEEDS UP WITHOUT PRESSING THE GAS PETAL AND IT'S HARD TO STOP IT WHEN IN MOTION ON INTERSTATE IT STOPPED OUT OF NOWHERE AND TURNED OFF WITH AN 18 WHEELER BEHIND ME LIKE TO HAVE KILLED ME GOT CAR IN NEUTRAL FINALLY FORCEFULLY PRAYING THAT JESUS PROTECT ME BECAUSE IT WOULD NOT SHIFT INTO GEAR AND PULLED OVER TO SIDE OF ROAD. I'M SCARED TO DRIVE MY CAR. DRIVING DOWN ROAD STEERING WHEEL LOCKS ... Read more
Incident date: Sep 14, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (DON MEALEY CHEVROLET, 17185 FL-50, CLERMONT, FL 34711, 352-394-6176) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AND STATED T... Read more
Incident date: Sep 4, 2018
2009 PONTIAC G6 - I WAS DRIVING MY USUAL ROUTE, ON SEVERAL CITY STREETS AND EVENTUALLY ON A HIGHWAY, ON MY WAY TO WORK WHEN I WAS STOPPED IN MY OFFICE BY MY CO-WORKER. I WAS TOLD THAT MY BRAKE LIGHTS WERE DOING SOMETHING WEIRD AND CRAZY. SHE WENT ON TO SAY THAT AS SHE WAS BEHIND ME, THAT I MUST HAVE BEEN RIDING MY BRAKES ALL THE WAY UNTIL I CAME TO A RED LIGHT AND STOPPED. MY BRAKE LIGHTS WENT ... Read more
Incident date: Sep 11, 2018
TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE DRIVING 60 MPH, THE ENGINE SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED AND EXHIBITED THE SAME SYMPTOMS AS UNKNOWN NHTSA ID NUMBER: 10573465. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS A... Read more
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE LOCAL DEALER (NEIL HUFFMAN AUTO GROUP, 3810 SPRINGHURST BLVD #310, LOUISVILLE, KY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVA... Read more
Incident date: Sep 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (QUINN MOTORS OF ELLSWORTH, 405 W MAIN ST, ELLSWORTH, WI 54011, 715-952-4209) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NO... Read more
Incident date: Jun 8, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS PREVIOUSLY TAKEN TO ROGER DABB CHEVROLET (LOCATED AT 1501 W GOVERNMENT ST, BRANDON, MS) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS... Read more
Incident date: Aug 18, 2018
THE CATALYTIC CONVERTER IN MY CAR NEEDS REPLACEMENT. I HAVE BEEN THE ONLY OWNER AND HAVE MAINTAINED IT PROPERLY. THE CAR HAS A LITTLE UNDER 67,000 MILES AND OCCASIONALLY LOSES POWER. IT IS A MAJOR SAFETY ISSUE AS THIS HAPPENS SPORADICALLY. I CAN NOT WITH 100 PERCENT CERTAINTY MERGE INTO TRAFFIC KNOWING THAT IT WILL ACCELERATE FAST ENOUGH. I HAD A DIAGNOSTIC RUN ON THE CAR AND WAS TOLD THAT THE CAT... Read more
Incident date: Aug 18, 2018
THE CATALYTIC CONVERTER IN MY CAR NEEDS REPLACEMENT. I HAVE BEEN THE ONLY OWNER AND HAVE MAINTAINED IT PROPERLY. THE CAR HAS A LITTLE UNDER 67,000 MILES AND OCCASIONALLY LOSES POWER. IT IS A MAJOR SAFETY ISSUE AS THIS HAPPENS SPORADICALLY. I CAN NOT WITH 100 PERCENT CERTAINTY MERGE INTO TRAFFIC KNOWING THAT IT WILL ACCELERATE FAST ENOUGH. I HAD A DIAGNOSTIC RUN ON THE CAR AND WAS TOLD THAT THE CAT... Read more
Incident date: Jan 3, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC SOLSTICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHEVROLET BUICK MARBLE FALLS AT (830) 693-2777 (LOCATED AT 2301 US-281, MARBLE FALLS, TX 7865... Read more
PONTIAC
GRAND PRIX
(2006) — EXTERIOR LIGHTING
Sep 10, 2018
Incident date: Jun 1, 2016
HEADLIGHTS GO OUT WHEN DRIVING. NORMALLY AT NIGHT TIME AND WHEN TRAVELING ABOVE 40 MILES PER HOUR THIS HAS BEEN GOING ON FOR OVER 24 MONTHS AND IT HAS STARTED TO GET MORE FREQUENT OVER THE LAST 6 MONTHS.(NOT SURE THIS IS BECAUSE OF MORE NIGHT TIME DRIVING I HAVE BEEN DOING] THIS IS A SERIOUS SAFETY HAZARD I AM NOW SPENDING $580 ON A COMPUTER ISSUE AND ON TOP OF ALL THE OTHER ISSUES TO DEAL WIT... Read more
PONTIAC
GRAND PRIX
(2006) — ELECTRICAL SYSTEM
Sep 10, 2018
Incident date: Jun 1, 2016
HEADLIGHTS GO OUT WHEN DRIVING. NORMALLY AT NIGHT TIME AND WHEN TRAVELING ABOVE 40 MILES PER HOUR THIS HAS BEEN GOING ON FOR OVER 24 MONTHS AND IT HAS STARTED TO GET MORE FREQUENT OVER THE LAST 6 MONTHS.(NOT SURE THIS IS BECAUSE OF MORE NIGHT TIME DRIVING I HAVE BEEN DOING] THIS IS A SERIOUS SAFETY HAZARD I AM NOW SPENDING $580 ON A COMPUTER ISSUE AND ON TOP OF ALL THE OTHER ISSUES TO DEAL WIT... Read more
Incident date: Jul 1, 2018
MY COMPLAINT IS THAT THE PART IS NOT AVAILABLE TO FIX THE RECALL. I WAS INFORMED IT MAYBE 6 MONTHS OR MORE UNTIL IT IS AVAILABLE. THIS BEING AN AIRBAG I FEEL THAT IS UNACCEPTABLE AND A SAFETY ISSUE.
Incident date: Aug 27, 2018
I BOUGHT THIS CAR FROM A DEALERSHIP CALLED DRIVE NOW IN LEBANON TENNESSEE. ABOUT 2 MILES AFTER SIGNING AND TRADING MY VEHICLE FOR THIS ONE THE ESC, TC OFF, CHECK ENGINE, LOW TIRE PRESSURE SENSOR LIGHTS ALL CAME ON ON THE DASH. I TOOK IT TO THEM 4 DIFFERENT TIMES NOW AND THEY STATED TO ME IT'S AN ELECTRICAL PROBLEM AND THEY CLAIMED TO HAVE FIXED IT!! A MONTH LATER IT ALL BEGAN AGAIN. IT STARTS WITH... Read more
Fire
Incident date: Aug 27, 2018
I BOUGHT THIS CAR FROM A DEALERSHIP CALLED DRIVE NOW IN LEBANON TENNESSEE. ABOUT 2 MILES AFTER SIGNING AND TRADING MY VEHICLE FOR THIS ONE THE ESC, TC OFF, CHECK ENGINE, LOW TIRE PRESSURE SENSOR LIGHTS ALL CAME ON ON THE DASH. I TOOK IT TO THEM 4 DIFFERENT TIMES NOW AND THEY STATED TO ME IT'S AN ELECTRICAL PROBLEM AND THEY CLAIMED TO HAVE FIXED IT!! A MONTH LATER IT ALL BEGAN AGAIN. IT STARTS WITH... Read more
Fire
Incident date: Aug 27, 2018
I BOUGHT THIS CAR FROM A DEALERSHIP CALLED DRIVE NOW IN LEBANON TENNESSEE. ABOUT 2 MILES AFTER SIGNING AND TRADING MY VEHICLE FOR THIS ONE THE ESC, TC OFF, CHECK ENGINE, LOW TIRE PRESSURE SENSOR LIGHTS ALL CAME ON ON THE DASH. I TOOK IT TO THEM 4 DIFFERENT TIMES NOW AND THEY STATED TO ME IT'S AN ELECTRICAL PROBLEM AND THEY CLAIMED TO HAVE FIXED IT!! A MONTH LATER IT ALL BEGAN AGAIN. IT STARTS WITH... Read more
Fire
Incident date: Jun 1, 2018
BROUGHT VEHICLE TO DEALERSHIP FOR PASSENGER AIRBAG SENSOR NOT WORKING DASH LIGHT ON. CHEVROLET DOES NOT HAVE PARTS AVAILABLE FOR REPAIRS NEEDED. LIFE SAFETY ISSUE.
Incident date: Aug 1, 2018
TAKATA RECALL MY SON GAVE ME THIS VEHICLE AND IT SENT ME A WARNING ABOUT ENGINE LOSS WHILE DRIVING. SOMETIMES IT PICKS UP AND SOMETIMES IT DOESN'T. I ALSO NOTICED IT DOESN'T HAVE A TRANSMISSION FLUID RESIVOIR. SOMETIMES THEIRS A GAS LEAK WHILE IDLE AND SOMETIMES THEY DON'T.
Incident date: Aug 1, 2018
TAKATA RECALL MY SON GAVE ME THIS VEHICLE AND IT SENT ME A WARNING ABOUT ENGINE LOSS WHILE DRIVING. SOMETIMES IT PICKS UP AND SOMETIMES IT DOESN'T. I ALSO NOTICED IT DOESN'T HAVE A TRANSMISSION FLUID RESIVOIR. SOMETIMES THEIRS A GAS LEAK WHILE IDLE AND SOMETIMES THEY DON'T.
Incident date: Aug 1, 2018
TAKATA RECALL MY SON GAVE ME THIS VEHICLE AND IT SENT ME A WARNING ABOUT ENGINE LOSS WHILE DRIVING. SOMETIMES IT PICKS UP AND SOMETIMES IT DOESN'T. I ALSO NOTICED IT DOESN'T HAVE A TRANSMISSION FLUID RESIVOIR. SOMETIMES THEIRS A GAS LEAK WHILE IDLE AND SOMETIMES THEY DON'T.
Incident date: Aug 10, 2018
FUEL LEAKING ONTO TOP OF GAS TANK, ELBOW COMING OFF THE FUEL PUMP HAS DEVELOPED A PIN HOLE. STRONG ODOR OF GASOLINE, CAR HARD TO START AFTER SITTING ANY LENGTH OF TIME. FUEL DRIPS ONTO EXHAUST.
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC GAUGES ON THE INSTRUMENT CLUSTER AND INTERIOR LIGHTING SUDDENLY TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELHART GMC, 822 CHICAGO DR., HOLLAND MI) WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Mar 1, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC TORRENT. WHILE OPERATING THE VEHICLE, THE ELECTRONIC GAUGES ON THE INSTRUMENT CLUSTER AND INTERIOR LIGHTING SUDDENLY TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ELHART GMC, 822 CHICAGO DR., HOLLAND MI) WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Aug 27, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC G6. WHILE DRIVING 35 MPH, THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHO STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL IN 2014 AND THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WA... Read more
Incident date: Sep 5, 2018
POWER STEERING STOPS WORKING INTERMITTENTLY. THE VEHICLE CAN BE STATIONARY OR MOVING.
Incident date: Jun 18, 2018
THERE IS A CRACK IN THE FUEL LINE ABOVE THE FUEL PUMP ON TOP OF THE GAS TANK. THERE IS A DISTINCT GAS SMELL FROM THE CAR AND OBD CODE P0446. THIS IS A HAZARD TO MY HEALTH. THERE IS AN OBVIOUS FUEL LEAK. THIS IS NOT THE FIRST TIME I HAVE HEARD OF THIS ON A GM CAR.
Incident date: Aug 13, 2018
WHEN I APPLY THE BRAKES TO SLOW DOWN OR STOP AND THE CAR GETS TO ABOUT 20MPH THE CAR SUDDENLY BRAKES HARD AND JOLTS. IF IT WERE NOT FOR THE SEAT BELT ONE COULD GO INTO THE WINDSHIELD. THIS HAPPENS WITH EACH BRAKING. THIS IS EXTREMELY DANGEROUS. I SEE THROUGH RESEARCH ONLINE THAT PEOPLE HAVE BEEN REPORTING THIS ISSUE WITH THIS CAR FOR YEARS...WHY ISN'T THERE A RECALL? WHAT IS THE PROBLEM? THIS... Read more
Incident date: Aug 13, 2018
WHEN I APPLY THE BRAKES TO SLOW DOWN OR STOP AND THE CAR GETS TO ABOUT 20MPH THE CAR SUDDENLY BRAKES HARD AND JOLTS. IF IT WERE NOT FOR THE SEAT BELT ONE COULD GO INTO THE WINDSHIELD. THIS HAPPENS WITH EACH BRAKING. THIS IS EXTREMELY DANGEROUS. I SEE THROUGH RESEARCH ONLINE THAT PEOPLE HAVE BEEN REPORTING THIS ISSUE WITH THIS CAR FOR YEARS...WHY ISN'T THERE A RECALL? WHAT IS THE PROBLEM? THIS... Read more
Incident date: Aug 13, 2018
WHEN I APPLY THE BRAKES TO SLOW DOWN OR STOP AND THE CAR GETS TO ABOUT 20MPH THE CAR SUDDENLY BRAKES HARD AND JOLTS. IF IT WERE NOT FOR THE SEAT BELT ONE COULD GO INTO THE WINDSHIELD. THIS HAPPENS WITH EACH BRAKING. THIS IS EXTREMELY DANGEROUS. I SEE THROUGH RESEARCH ONLINE THAT PEOPLE HAVE BEEN REPORTING THIS ISSUE WITH THIS CAR FOR YEARS...WHY ISN'T THERE A RECALL? WHAT IS THE PROBLEM? THIS... Read more
Incident date: Sep 4, 2018
THE BRAKE LIGHTS ARE ON WHEN DRIVING AND GO OFF WHEN THE BRAKE PEDAL IS PRESSED. THIS IS OPPOSITE TO HOW IT SHOULD BE. THERE WAS A RECALL RELATED TO THIS AND APPARENTLY THE RECALL REPAIR WAS MADE. THERE ARE NO OUTSTANDING RECALLS ON THIS CAR. BUT THE BRAKE LIGHT PROBLEM HAS REAPPEARED SO THE REPAIR SEEMS INEFFECTIVE. I ENTERED TODAY'S DATE BELOW SINCE IT ASKS FOR A DATE, BUT THIS HAPPENS EVERY TIM... Read more
Incident date: Aug 4, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G8. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 09V172000 (SERVICE BRAKES, AIR, TIRES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPR... Read more
Incident date: Aug 8, 2018
FIREWALL LEAKS A LOT OF WATER INTO BOTH DRIVER AND PASSENGER SIDE FLOOR AREAS. THE WATER LEAKING IN CAUSES THOSE INTERIOR AREAS TO BECOME SOAKING WET AND DANGEROUS (FUSE BOX LOCATED WHERE WATER IS LEAKING), ESPECIALLY WHEN IT RAINS (EVEN WET DUE IN THE MORNING CAN CAUSE WATER TO LEAK INTO THE FRONT CABIN AREA). VEHICLE STATIONARY AND EITHER IN A PARKING LOT OR SIDE STREET. I WILL TAKE PIC... Read more
Incident date: May 1, 2018
LOUD RATTLING ON FRONT DRIVER SIDE WHEN GOING OVER BUMPS OR BRAKING. RATTLING SEEMS TO GET WORSER EACH DAY. SOUNDS SEEMS TO HAVE SOMETHING TO DO WITH SUSPENSION OR STEERING COLUMN ACCORDING TO LOCAL MECHANICS. MECHANIC RECOMMENDED TO REPORT THIS ISSUE AS IT IS VERY COMMON UPON 2009 PONTIAC VIBES AND ITS COUSIN THE TOYOTA MATRIX. I FEEL UNSAFE, IT SOUNDS AS IF SOMETHING IS GETTING LOOSENED AS IT PR... Read more
Incident date: May 1, 2018
LOUD RATTLING ON FRONT DRIVER SIDE WHEN GOING OVER BUMPS OR BRAKING. RATTLING SEEMS TO GET WORSER EACH DAY. SOUNDS SEEMS TO HAVE SOMETHING TO DO WITH SUSPENSION OR STEERING COLUMN ACCORDING TO LOCAL MECHANICS. MECHANIC RECOMMENDED TO REPORT THIS ISSUE AS IT IS VERY COMMON UPON 2009 PONTIAC VIBES AND ITS COUSIN THE TOYOTA MATRIX. I FEEL UNSAFE, IT SOUNDS AS IF SOMETHING IS GETTING LOOSENED AS IT PR... Read more
Incident date: Aug 27, 2018
VSC OFF STABILITY INDICATOR - TRACTION CONTROL SYSTEM TCS WARNING LIGHTS AND CHECK ENGINE LIGHTS GO ON INDICATE SYSTEM FAILURE IN THE RAIN OR AFTER A EXTENDED SPELL OF VERY HUMID WEATHER. WHILE DASH LIGHTS ARE ON THERE IS NO ANTILOCK OR STABILITY. THIS HAS BEEN AN ONGOING PROBLEM FOR THE 3 YEARS I HAVE OWNED THE CAR.
Incident date: Jul 18, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. BEFORE THE VEHICLE WAS ABLE TO BE INSURED AND INSPECTED, THE CONTACT EXPERIENCED THE GEAR SHIFT FAILING TO GO INTO THE PARK POSITION, WHICH PREVENTED THE KEY FROM BEING REMOVED. IN ADDITION, THE VEHICLE JERKED AND SHOOK AND THE TRANSMISSION DISENGAGED AND ENGAGED WHEN CHANGING GEARS. FURTHERMORE, WHEN THE CONTACT EXITED THE VEHICLE, THE RADIO REMAINED ON AND... Read more
Incident date: Jul 18, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. BEFORE THE VEHICLE WAS ABLE TO BE INSURED AND INSPECTED, THE CONTACT EXPERIENCED THE GEAR SHIFT FAILING TO GO INTO THE PARK POSITION, WHICH PREVENTED THE KEY FROM BEING REMOVED. IN ADDITION, THE VEHICLE JERKED AND SHOOK AND THE TRANSMISSION DISENGAGED AND ENGAGED WHEN CHANGING GEARS. FURTHERMORE, WHEN THE CONTACT EXITED THE VEHICLE, THE RADIO REMAINED ON AND... Read more
Incident date: Jul 18, 2018
TL* THE CONTACT OWNS A 2009 PONTIAC G6. BEFORE THE VEHICLE WAS ABLE TO BE INSURED AND INSPECTED, THE CONTACT EXPERIENCED THE GEAR SHIFT FAILING TO GO INTO THE PARK POSITION, WHICH PREVENTED THE KEY FROM BEING REMOVED. IN ADDITION, THE VEHICLE JERKED AND SHOOK AND THE TRANSMISSION DISENGAGED AND ENGAGED WHEN CHANGING GEARS. FURTHERMORE, WHEN THE CONTACT EXITED THE VEHICLE, THE RADIO REMAINED ON AND... Read more
Incident date: Aug 20, 2018
MY DRIVER SIDE DOOR HAS FLUNG OPEN SEVERAL TIMES DUE TO THE WINDOW TRACK COMING UNGLUED FROM THE GLASS. IT HAS HAPPENED AT DRIVE UP WINDOWS, DRIVING DOWN THE STREET/HIGHWAY AND EVEN HAS FLUNG OPEN THE DOOR IN A TURN BEFORE. IN THE 2004-2006 PONTIAC GTOS BOTH FRONT SIDE WINDOWS COME DETACHED FROM THEIR FORWARD MOST BRACKET THAT KEEPS THE WINDOWS IN THEIR TRACKS. WHEN THIS HAPPENS IT ALLOWS THE WI... Read more
Incident date: Mar 5, 2018
MY VEHICLE HAS AN ACTIVE RECALL FOR THE PPS SYSTEM WHICH IF IT DOES NOT OPERATE CORRECTLY COULD CAUSE THE AIR BAG TO NOT ACTIVATE LEADING TO SERIOUS INJURY OR DEATH. I HAVE CONTACTED THE DEALER AND GM DIRECTLY ON THIS SINCE APRIL 2018. THE DEALER TELLS ME GM KEEPS CANCELING THE PARTS ON ORDER FOR THE REPAIR AND GM TELLS ME THE DEALER IS ALL SET TO MAKE THE REPAIRS BUT THE TWO CAN NEVER AGREE. THIS... Read more
Incident date: Aug 16, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL AND THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 137,298.
Incident date: Aug 10, 2018
DRIVER'S SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT DUE TO FAULTY SOCKET/WIRING. WAS REPLACED INITIALLY BECAUSE FACTORY SOCKET MELTED AT BULB CONTACTS. HAVE REPLACED SOCKET TWICE NOW, BUT IF WIRES ARE AT A CERTAIN ANGLE GOING INTO THE SOCKET, THE HEADLIGHT WILL GO OUT. PROBLEM WILL USUALLY PRESENT ITSELF WHEN TURNING CAR ON, HAVE TO GET OUT AND GIVE THE HEADLIGHT ASSEMBLY A SMACK TO GET IT TO COME... Read more
Incident date: Aug 10, 2018
FOR THE LAST WEEK I HAVE BEEN HAVING PROBLEMS WITH THE IGNITION TO MY CAR THAT IT TAKES 3-5 TIMES OF ME TRYING TO START THE CAR BEFORE THE CAR WILL START. I TOOK IT TO AUTO ZONE THIS MORNING TO TEST EVERYTHING, MY STARTER ETC. WHEN THEY PLUGGED IT IN TO THE SUB PORT UNDERNEATH WHERE I PUT MY FEET FOR THE GAS AND BREAK IT WOULDN'T GIVE HIM ANY READINGS AND HE DID THIS 3-4 TIMES. HE SAID THE ONLY TH... Read more
Incident date: Aug 10, 2018
FOR THE LAST WEEK I HAVE BEEN HAVING PROBLEMS WITH THE IGNITION TO MY CAR THAT IT TAKES 3-5 TIMES OF ME TRYING TO START THE CAR BEFORE THE CAR WILL START. I TOOK IT TO AUTO ZONE THIS MORNING TO TEST EVERYTHING, MY STARTER ETC. WHEN THEY PLUGGED IT IN TO THE SUB PORT UNDERNEATH WHERE I PUT MY FEET FOR THE GAS AND BREAK IT WOULDN'T GIVE HIM ANY READINGS AND HE DID THIS 3-4 TIMES. HE SAID THE ONLY TH... Read more
Incident date: Jul 5, 2018
TL* THE CONTACT OWNS A 2007 PONTIAC SOLSTICE. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V061000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUTTLE MOTORS (12525 JEFFERSON AVENUE, NEWPORT NE... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE STABILITY, TRACTION CONTROL, AND ABS WARNING INDICATORS KEPT RANDOMLY FLASHING. IN ADDITION, WHILE THE CRUISE CONTROL WAS ENGAGED AND TRAVELING ON BUMPY ROADS, THE CRUISE CONTROL FAILED AND THE VEHICLE DECELERATED TO THE POINT OF POTENTIALLY STALLING. AN INDEPENDENT MECHANIC REPLACED THE EXHAUST GAS RECIRCULATION VALVE TWICE;... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE STABILITY, TRACTION CONTROL, AND ABS WARNING INDICATORS KEPT RANDOMLY FLASHING. IN ADDITION, WHILE THE CRUISE CONTROL WAS ENGAGED AND TRAVELING ON BUMPY ROADS, THE CRUISE CONTROL FAILED AND THE VEHICLE DECELERATED TO THE POINT OF POTENTIALLY STALLING. AN INDEPENDENT MECHANIC REPLACED THE EXHAUST GAS RECIRCULATION VALVE TWICE;... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE STABILITY, TRACTION CONTROL, AND ABS WARNING INDICATORS KEPT RANDOMLY FLASHING. IN ADDITION, WHILE THE CRUISE CONTROL WAS ENGAGED AND TRAVELING ON BUMPY ROADS, THE CRUISE CONTROL FAILED AND THE VEHICLE DECELERATED TO THE POINT OF POTENTIALLY STALLING. AN INDEPENDENT MECHANIC REPLACED THE EXHAUST GAS RECIRCULATION VALVE TWICE;... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 PONTIAC TORRENT. THE CONTACT STATED THAT THE STABILITY, TRACTION CONTROL, AND ABS WARNING INDICATORS KEPT RANDOMLY FLASHING. IN ADDITION, WHILE THE CRUISE CONTROL WAS ENGAGED AND TRAVELING ON BUMPY ROADS, THE CRUISE CONTROL FAILED AND THE VEHICLE DECELERATED TO THE POINT OF POTENTIALLY STALLING. AN INDEPENDENT MECHANIC REPLACED THE EXHAUST GAS RECIRCULATION VALVE TWICE;... Read more